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advisor operational excellence

QatarEnergy

<div>
 
 Primary Purpose Of The Job
 
 
 
 Direct and lead the development and execution of Operational Excellence in Industrial Cities Directorate.
 
 
 
 Required Experience And Skills
 
 
 
 At least 20 years of working experience, with 10 years Operational Excellence subject matter expertise.
 
 
 
 Educational Qualifications
 
 
 
 Bachelor&rsquo;s degree in engineering/science; master&rsquo;s in business administration preferred.
</div>

ADVISOR, OPERATIONAL EXCELLENCE

Printemps Doha

<div>
 
 A Junior Client Advisor is responsible for providing our customers with exceptional service by meeting their individual needs and expectations, as well as serving as a Printemps ambassador. Passion for sales and with strong commercial mindset is essential.
 
 
 
 
 
 More than a Sales associate but as a true personal &lsquo;advisor&rsquo;- someone who has a strategic sales mindset, willingness to learn and a passion for forming meaningful relationships with a global clientele. The Junior Client Advisor and is responsible for managing activities intended to achieve sales objectives, namely: promoting product attributes to the client, developing and enhancing their skills to increase sales results, and participating in the promotion of a positive work/store environment.
 
 
 
 
 
 Junior Client Advisor drive a company's product and/or service sales by actively seeking out prospects and pursuing sales opportunities.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Act as a role model demonstrating sales leadership to the team, fostering cross-selling and client repurchase.
 </li>
 <li>
 Ensure business opportunities are maximized through efficient sales floor management, being a visible presence and support, ensuring Printemps standards are achieved.
 </li>
 <li>
 Cultivate a culture of excellent customer service. Resolve customer complaints effectively and promptly or escalate to Management.
 </li>
 <li>
 Maximize sales &amp; customer satisfaction.
 </li>
 <li>
 To review customer complaints / suggestions and propose improvements in customer service standards
 </li>
 <li>
 Support Store supply chain team, ensure store Inventory by controlling receiving, display, sales, turnover, back to vendors, &hellip;
 </li>
 <li>
 Ensure that all merchandising activities in the store reflect the needs of the trading period in line with the Printemps Marketing Calendar.
 </li>
 <li>
 Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 At least 3 years of experience in the luxury retail industry or similar industry.
 </li>
 <li>
 Arabic nationality required.
 </li>
 <li>
 Excellent people skills, ability to motivate and teach leaders to succeed.
 </li>
 <li>
 Experience drafting manuals and setting operational standards.
 </li>
 <li>
 Ability to work with leaders to maintain consistency across all stores.
 </li>
 <li>
 Analytical, reporting skills and business, commercial awareness.
 </li>
 <li>
 Inter-personal communication skills.
 </li>
 <li>
 Stock and Inventory management.
 </li>
 </ul>
 
 
</div>

Jr Client Advisor

Bvlgari

<div>
 Position
 
 
 
 CLIENT ADVISOR AND SALES SUPPORT
 
 
 
 BVLGARI IS THE MAGNIFICENT AND CONTEMPORARY ROMAN HIGH JEWELER.
 
 
 Since 1884, our creations inspired by Rome Heritage reflect extraordinary colored gemstones combinations, as well innovation and magnificence.
 
 
 In Order To Complete Our Team Driven By Excellence And The Commitment, Of Creating a Working Environment Achieving Full Customer Satisfaction, Bulgari Middle East Is Looking For His Future
 
 
 Job responsibilities
 
 
 Your Mission Is To Provide An Inspirational, Luxurious Shopping Experience, Maximizing Every Sales Opportunity. Support Peers And Colleagues In Efficient Running Of The Boutique. Demonstrate Excellent Product Knowledge And Drive To Achieve Store Targets
 
 
 <ul>
 <li>
 Welcome all clients/prospects entering the store for whatever reason (browsing, purchase, after-sales, complaints) granting an extraordinary service.
 </li>
 <li>
 Listen and understand clients&rsquo; needs, providing customized advice and introducing them to the discovery of the Brand.
 </li>
 <li>
 Establish and develop relationship with existing clients and engage new customers to the brand.
 </li>
 <li>
 Manage the sales process as per delivery standards (from Welcome to Packaging) ensuring the right application of selling techniques to deliver a unique shopping experience.
 </li>
 <li>
 Contribute to the store and service KPIs achievement.
 </li>
 <li>
 Register clients&rsquo; data in the dedicated system for future contact, personalized CRM actions and client development purposes.
 </li>
 <li>
 Perform all CRM one to one activities.
 </li>
 <li>
 Apply all sales related procedures and guidelines.
 </li>
 <li>
 Ensure that all front area of the shop are clean and products are displayed as per VM guidelines.
 </li>
 <li>
 Perform all After Sales service front office activities directly related to final customers (taking in charge items to repair brought back by customers, performing a brief interview and entering data in SAP), acting as proactive point of reference (for estimate approval, lead-time update, return and invoicing of the repaired product. etc.) and assuring that the customer satisfaction is constantly pursued and restored.
 </li>
 <li>
 Perform on-line training modules and participate to defined training sessions in order to develop your knowledge on different topics.
 
 
 </li>
 </ul>
 Profile
 
 
 The ideal candidate should be a committed and organized team player, be conscientious and driven with at least 3 to 4 years sales experience within a luxury environment. Marketing and Customer Relationship Management techniques experience is also ideal. Proficiency in English written and verbal is essential and Arabic is a strong asset.
 
 
 To succeed within this role you should hold strong customer service and negotiation skills, work with integrity and respect to ensure operational effectiveness. Knowledge of Bulgari products, Selling skills and Store procedures is an advantage.
</div>

Client Advisor & Sales Support, Doha

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 #BeLimitless
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
 
 
 Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
 
 
 
 Job Description
 
 
 
 The People &amp; Culture Manager will play a key leadership role in driving compliant, ethical, and people-centric HR practices in alignment with Qatar labour legislation and Accor policies. The position serves as a trusted advisor to leadership on employee relations and people governance, contributing to a fair, consistent, and inclusive workplace. With a strong focus on culture, compliance, and operational excellence, the role supports a high-engagement environment aligned with Accor&rsquo;s Heartist&reg; values, while upholding the highest standards of confidentiality, wellbeing, and health and safety.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration or Business Management
 </li>
 <li>
 Relevant professional Human Resources certification, such as CIPD, SHRM, or other internationally recognised HR credentials will be an advantage
 </li>
 <li>
 Minimum of 5-7 years of progressive human resources experience with at least 1-2 years in HR leadership experience within luxury hospitality environment
 </li>
 <li>
 At least 2 years of hands-on working knowledge of Qatar Labour Law, local employment practices, and governmental procedures
 </li>
 <li>
 Demonstrated hands-on experience managing employee relations, disciplinary actions, grievances, investigations, and HR compliance matters
 </li>
 <li>
 Demonstrated hands-on experience managing in compensation and benefits administration, payroll, leave management, and end-of-service benefit calculations
 </li>
 <li>
 Proven experience in HR reporting, including the preparation, analysis, and presentation of workforce data and key people metrics
 </li>
 <li>
 Hands-on experience in HR budgeting, forecasting, and accruals, ensuring accurate financial planning and reporting
 </li>
 <li>
 Hands-on experience overseeing employee housing operations, standards, compliance, and colleague welfare within staff accommodation in alignment with local regulations, practices, and procedures
 </li>
 <li>
 Demonstrated experience in designing, implementing, and driving employee engagement and employee welfare initiatives to enhance workplace culture and wellbeing
 </li>
 <li>
 Proven ability to manage and influence internal and external stakeholders across all levels
 </li>
 <li>
 Proficiency in HR systems and relevant platforms, including but not limited to Oasys
 </li>
 <li>
 Proven ability in meeting facilitation and management skills, with the ability to lead discussions, align stakeholders, and drive actionable outcomes
 </li>
 <li>
 Strong proficiency in Microsoft Office applications
 </li>
 <li>
 Prior experience working in the GCC is preferred
 </li>
 <li>
 Fluency in English is required; Due to the nature of the role and the current team dynamics, Arabic-speaking candidates will be given priority
 </li>
 </ul>
</div>

People & Culture Manager

malomatia

<div>
 
 Job Description
 
 
 
 The Senior Officer Change Management role is responsible for establishing, developing, and operationalizing the organization's centralized change management function. This role will design and implement change management activities, including governance frameworks, standard operating procedures, and intake processes, to ensure consistent and effective change management across the enterprise.
 
 
 The role develops and executes comprehensive change management strategies that maximize employee adoption and minimize resistance to organizational change, while building scalable systems and processes that institutionalize change management best practices. It combines strategic thinking with hands-on execution to drive sustainable organizational change and establish a strong, foundational change management infrastructure.
 
 
 
 Responsibilities
 
 
 
 Roles &amp; Responsibilities
 
 
 
 Strategic
 
 
 
 <ul>
 <li>
 Establish, develop, and operationalize malomatia&rsquo;s centralized change management function, including defining governance frameworks, operating models, standard operating procedures, and intake processes to ensure consistent and effective change management across the enterprise.
 </li>
 <li>
 Design and implement enterprise-wide change management strategies aligned with malomatia&rsquo;s strategic goals and transformation vision, ensuring that change initiatives contribute to long-term organizational success and sustainability.
 </li>
 <li>
 Partner with senior leadership to understand organizational needs and align change management initiatives with overall business strategy, ensuring that the change process supports organizational growth, innovation, and digital transformation.
 </li>
 <li>
 Act as a strategic advisor to senior leadership, providing insights, recommendations, and thought leadership on change management approaches, organizational readiness, and execution risks.
 </li>
 <li>
 Define, implement, and maintain governance models, decision frameworks, prioritization mechanisms, and escalation procedures to support structured change intake, triage, and execution.
 </li>
 <li>
 Lead the development and continuous improvement of change management policies, standards, tools, and methodologies, ensuring institutionalization of best practices across the organization.
 </li>
 <li>
 Define and track strategic KPIs for change management initiatives, ensuring alignment with business objectives and providing structured performance updates to senior leadership.
 </li>
 <li>
 Continuously monitor the progress of transformation projects, reviewing their alignment with the organization&rsquo;s strategy, and ensuring that changes are sustained over the long term.
 </li>
 <li>
 Ensure compliance with malomatia&rsquo;s strategic policies, procedures, and governance requirements across all change and transformation initiatives.
 </li>
 <li>
 Drive sustainability of change by ensuring that adoption, reinforcement, and long-term embedding of change practices are built into transformation initiatives.
 
 
 </li>
 </ul>
 
 Operational
 
 
 
 <ul>
 <li>
 Design and execute comprehensive change management plans for organizational transformation initiatives, including change scope definition, impact assessments, readiness activities, and mitigation strategies.
 </li>
 <li>
 Implement and manage hands-on change management activities across multiple concurrent initiatives, ensuring timely execution and quality delivery.
 </li>
 <li>
 Collaborate closely with project managers, PMO, and transformation teams to ensure change management activities are fully integrated into project plans, milestones, and delivery timelines.
 </li>
 <li>
 Support stakeholder engagement activities, including communication delivery, training coordination, awareness sessions, and engagement forums to support change readiness and adoption.
 </li>
 <li>
 Directly engage with employees and leaders as a front-line change function, addressing concerns, gathering feedback, and supporting smooth transitions during periods of change.
 </li>
 <li>
 Identify potential change-related risks, resistance points, and adoption challenges, and develop and implement mitigation actions to minimize disruption and resistance.
 </li>
 <li>
 Track and monitor change effectiveness through adoption metrics, KPI tracking, performance data, and employee feedback, and use insights to inform corrective actions.
 </li>
 <li>
 Prepare and present reports, dashboards, and insights to senior leadership on progress, risks, outcomes, and improvement opportunities related to change initiatives.
 </li>
 <li>
 Develop, document, and maintain standard operating procedures, workflows, templates, and guidance materials related to change management execution.
 </li>
 <li>
 Continuously assess change management processes and tools, capturing lessons learned and recommending improvements to enhance effectiveness and scalability.
 </li>
 <li>
 Coordinate closely with HR, IT, Communications, and other corporate functions to ensure alignment, readiness, and consistent execution across the organization.
 </li>
 <li>
 Ensure impacted teams have the necessary resources, guidance, and support to successfully adopt and sustain change initiatives.
 </li>
 <li>
 Apply strong facilitation, communication, and negotiation skills to support alignment and resolution across stakeholders at all organizational levels.
 </li>
 <li>
 Perform additional duties as assigned by the Senior Manager &ndash; Change &amp; Transformation in support of organizational objectives.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Desired Educational Background:
 
 Bachelor&rsquo;s degree in business administration with specialization in Strategy from a recognized university.
 
 
 
 Language Requirement:
 
 English, Arabic (preferred)
 
 
 
 Desired Experience
 
 
 
 Minimum 5+ years of related experience of which a minimum of 3 years should be in a similar position / responsibility, preferably 1-3 years in a similar Industry.
 
 
 Change management certification required (Prosci, ACMP, CCMP, or equivalent)
 
 
 Project Management certification (PMP, PRINCE2) is a plus
 
 
 
 Job Specific Skills
 
 
 
 <ul>
 <li>
 Knowledge of established change management methodologies and the ability to apply them effectively.
 </li>
 <li>
 Experience in managing transformation projects, including planning, execution, and monitoring progress.
 </li>
 <li>
 Familiarity with project management, process improvement initiatives, and collaboration tools
 </li>
 <li>
 Proven experience building or scaling a change management function or center of excellence
 </li>
 <li>
 Demonstrate experience developing governance frameworks, SOPs, and operational processes
 </li>
 <li>
 Experience managing change across multiple projects simultaneously
 </li>
 <li>
 Experience establishing intake processes, triage systems, and prioritization frameworks
 
 
 </li>
 </ul>
 
 Required Skills &amp; Competencies Functional
 
 
 
 <ul>
 <li>
 Change Management Model
 </li>
 <li>
 Financial Acumen
 </li>
 <li>
 Transformation Models
 </li>
 <li>
 Project Management
 </li>
 <li>
 Data Reporting &amp; Analytics
 </li>
 <li>
 Process &amp; Business Analysis
 </li>
 <li>
 Documentation &amp; Governance Behavioral
 </li>
 <li>
 Visioning, strategy, and planning
 </li>
 <li>
 Decision making and risk management
 </li>
 <li>
 Teamwork and leadership
 </li>
 <li>
 Professional development
 </li>
 <li>
 Problem solving
 </li>
 <li>
 Process excellence
 </li>
 <li>
 Results orientation and execution excellence
 
 
 </li>
 </ul>
 
 About Malomatia
 
 
 
 
 ABOUT US
 
 
 
 malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.
 
 
 
 Our mission
 
 
 
 Empowering Qatar&rsquo;s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.
 
 
 
 Our vision
 
 
 
 To become Qatar&rsquo;s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.
 
 
 
 Driving change that makes a real impact
 
 
 
 Since 2008, malomatia has been driving Qatar&rsquo;s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation&rsquo;s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar&rsquo;s sustainable future.
 
 
 
 About The Team
 
 
 
 Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.
 
 
 Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.
 
 
 Join us in shaping the future of technology in Qatar
</div>

Senior Officer - Change Management

Madi International

<div>
 
 We're Hiring &ndash; Arabic-Speaking Sales Advisor
 
 
 
 Are you passionate about retail and customer service? Do you enjoy engaging with customers, assisting them in their purchasing decisions, and contributing to a positive shopping experience? Join our Sales team at MADI International in Qatar, a company committed to excellence, innovation, and customer satisfaction.
 
 
 
 Key Responsibilities
 
 
 
 
 Customer Service
 
 
 
 <ul>
 <li>
 Greet and assist customers, providing personalized recommendations in line with their needs.
 </li>
 <li>
 Support customers in their purchasing decisions and offer guidance on products.
 </li>
 <li>
 Ensure a positive customer experience through professional and attentive service.
 
 
 </li>
 </ul>
 
 Sales &amp; Product Promotion
 
 
 
 <ul>
 <li>
 Achieve and exceed daily and monthly sales targets.
 </li>
 <li>
 Maintain up-to-date knowledge of products, promotions, and company guidelines.
 </li>
 <li>
 Ensure proper merchandise presentation to attract customers and enhance sales.
 
 
 </li>
 </ul>
 
 Store Operations &amp; Stock Management
 
 
 
 <ul>
 <li>
 Support daily retail operations, including stock monitoring and inventory management.
 </li>
 <li>
 Assist in implementing promotional activities and merchandising plans.
 </li>
 <li>
 Ensure the store operates smoothly according to company standards.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Skills
 
 
 
 <ul>
 <li>
 Fluent in Arabic; proficiency in English is a plus.
 </li>
 <li>
 Previous experience in retail, sales, or customer service is an advantage.
 </li>
 <li>
 Strong communication, interpersonal, and problem-solving skills.
 </li>
 <li>
 Passion for delivering excellent customer service and achieving sales goals.
 </li>
 <li>
 Ability to work in a fast-paced retail environment.
 
 
 </li>
 </ul>
 
 Benefits &amp; Opportunities
 
 
 
 <ul>
 <li>
 Opportunity to be part of a leading international company in Qatar.
 </li>
 <li>
 Professional growth and training in retail and sales.
 </li>
 <li>
 Work in a dynamic, customer-focused environment
 </li>
 </ul>
</div>

Sales Advisor

Bulgari

<div><div><div><div><h3 class="jobSectionHeader">Position
</h3>CLIENT ADVISOR AND SALES SUPPORT 
BVLGARI IS THE MAGNIFICENT AND CONTEMPORARY ROMAN HIGH JEWELER.
Since 1884, our creations inspired by Rome Heritage reflect extraordinary colored gemstones combinations, as well innovation and magnificence.
In order to complete our team driven by excellence and the commitment, of creating a working environment achieving full customer satisfaction, Bulgari Middle East is looking for his future:
</div><div><h3 class="jobSectionHeader">Job responsibilities
</h3>Your mission is to provide an inspirational, luxurious shopping experience, maximizing every sales opportunity. Support peers and colleagues in efficient running of the boutique. Demonstrate excellent product knowledge and drive to achieve store targets:
<ul><li>Welcome all clients/prospects entering the store for whatever reason (browsing, purchase, after-sales, complaints) granting an extraordinary service.
</li><li>Listen and understand clients&rsquo; needs, providing customized advice and introducing them to the discovery of the Brand.
</li><li>Establish and develop relationship with existing clients and engage new customers to the brand.
</li><li>Manage the sales process as per delivery standards (from Welcome to Packaging) ensuring the right application of selling techniques to deliver a unique shopping experience.
</li><li>Contribute to the store and service KPIs achievement.
</li><li>Register clients&rsquo; data in the dedicated system for future contact, personalized CRM actions and client development purposes.
</li><li>Perform all CRM one to one activities.
</li><li>Apply all sales related procedures and guidelines.
</li><li>Ensure that all front area of the shop are clean and products are displayed as per VM guidelines.
</li><li>Perform all After Sales service front office activities directly related to final customers (taking in charge items to repair brought back by customers, performing a brief interview and entering data in SAP), acting as proactive point of reference (for estimate approval, lead-time update, return and invoicing of the repaired product. etc.) and assuring that the customer satisfaction is constantly pursued and restored.
</li><li>Perform on-line training modules and participate to defined training sessions in order to develop your knowledge on different topics.
</li></ul></div><div><h3 class="jobSectionHeader">Profile
</h3>The ideal candidate should be a committed and organized team player, be conscientious and driven with at least 3 to 4 years sales experience within a luxury environment. Marketing and Customer Relationship Management techniques experience is also ideal. Proficiency in English written and verbal is essential and Arabic is a strong asset.
To succeed within this role you should hold strong customer service and negotiation skills, work with integrity and respect to ensure operational effectiveness. Knowledge of Bulgari products, Selling skills and Store procedures is an advantage.
</div></div></div><div><div><div><div><div><h2 class="jobSectionHeader">BVLGARI
 
MAISON
 
</h2><div>Bvlgari was founded in the heart of Rome in 1884. Over the decades, the Brand has established a worldwide reputation as magnificent Roman High Jeweler and icon of Italian art of living.
 
Through a pioneering vision, the company&rsquo;s international success has evolved into a global and diversified luxury purveyor of products and services, ranging from fine jewels and high-end watches to accessories and perfumes, and featuring an extended network of boutiques and hotels.
 
Demonstrated through its numerous philanthropic partnerships, Bvlgari deeply believes in innovating the present for a sustainable future through its commitment to Social &amp; Environmental Responsibility and giving back &ndash; to nature and to the community. In 2024 the Maison announced the creation of Fondazione Bvlgari , reinforcing its devotion to building a meaningful tomorrow through care, generosity and long-term dedication.</div></div></div></div></div></div></div>

Explore 606+ Advisor operational excellence in Doha this May. Find roles across top companies and apply now to boost your career.

606 advisor operational excellence jobs In Doha

ADVISOR, OPERATIONAL EXCELLENCE

Jr Client Advisor

Client Advisor & Sales Support, Doha

People & Culture Manager

Senior Officer - Change Management

Sales Advisor

Client Advisor & Sales Support, Doha