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air cargo-lead agent cargo/operations coordinator-mia Jobs in Miami

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air cargo lead agent cargo operations coordinator mia

Worldwide Flight Services

<div><div><div><h2 class="jobSectionHeader">About WFS</h2>
</div><div>
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?</div></div><div><div><h2 class="jobSectionHeader">
Job Summary</h2>
</div><div>
The Lead Agent Cargo/ Operations Coordinator
The Operations Coordinator provides continuous operational and administrative support to ensure safe, compliant, and efficient flight operations. This role serves as the central coordination point between flight crews, dispatch, vendors, airport authorities, and internal teams. The position requires the ability to work 12-hour shifts in a fast-paced, time-sensitive environment and a demonstrated willingness to develop toward future Loadmaster certification. 
Perform work according to Company rules and regulations.</div></div><div><div><h2 class="jobSectionHeader">
Responsibilities</h2>
</div><div><ul><li>Coordinate and manage daily flight operations and documentation</li><li>
Prepare, review, and maintain flight folders</li><li>
Serve as the primary communication for flight crews, dispatch, ramp, and vendors</li><li>
Monitor inbound and outbound flights and update schedules and gate assignments</li><li>
Coordinate aircraft parking, gate usage, and ramp positioning</li><li>
Communicate ETAs, delays, and operational changes to all stakeholders</li><li>
Ensure compliance with CBP and regulatory documentation requirements</li><li>
Maintain accurate operational records and reporting</li><li>
Provide administrative and office support</li></ul>
VEOCI data capturing and file review
</div></div><div><div><h2 class="jobSectionHeader">Minimum Requirements</h2>
</div><div><ul><li>HS Diploma, GED or Equivalent.</li><li>
Minimum typing speed of 30 WPM.</li><li>
Must be at least 18 years of age if position requires driving cargo handling equipment.</li><li>
Must have a valid driver's license and Port Authority or Airport Authority (if applicable) permit to use ramp side service roads.</li><li>
Ability to drive all cargo handling equipment.</li></ul>
Key Requirements<ul><li>
Ability to work 12-hour shifts</li><li>
Strong organizational, communication, and multitasking skills</li><li>
High attention to detail and operational accuracy</li><li>
Willingness and eligibility to become a certified Loadmaster</li><li>
Ability to perform effectively under pressure</li><li>
Commitment to continuous learning and professional growth</li><li>
Basic to intermediate proficiency in written communication</li><li>
Moderate Computer literacy (Microsoft, etc.)</li><li>
Bilingual proficiency (English and Spanish preferred)</li></ul></div></div><div><div><h2 class="jobSectionHeader"> 
Preferred Skills</h2>
</div><div><ul><li>Ability to read, write, fluently speak and understand the English language</li><li>
Previous lead experience helpful</li><li>
Knowledge of company operations</li><li>
Excellent written and oral communication skills.</li><li>
Knowledge of Worldwide Flight Services Rules and Regulations helpful</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Physical Requirements/Working Conditions</h2>
</div><div><ul><li>Ability to lift up to 70 lbs. No exceptions.</li><li>
Ability to step up to an above ground level.</li><li>
Ability to handle the stress of a fast-paced eight-hour shift.</li></ul> 
Work Schedule<ul><li>
12-hour shifts, including days, nights, weekends, and holidays</li></ul> 
Professional Development<ul><li>
Participate in cross-training and station operations development</li><li>
Demonstrate readiness and commitment to pursue Loadmaster certification</li><li>
Complete required training and testing for Loadmaster and Station Representative roles</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Perks &amp; Benefits</h2>
</div><div><ul><li>Want your pay in advance? Access your pay when you need it through DailyPay app!</li><li>
Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!</li><li>
Need quality medical care? Multiple options for both full and part-time employees!</li><li>
Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping &amp; More!</li><li>
Looking to stay healthy and improve your life? Wellness Programs offered to all employees!</li><li>
Want to invest in your future? 401k program offered!</li><li>
Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!</li></ul> 
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.</div></div></div>

Air Cargo-Lead Agent Cargo/Operations Coordinator-MIA

Crown Linen, LLC

GENERAL PURPOSE This position is responsible for the safe, on-time delivery and pickup of linens using company-assigned Class A vehicles&mdash;including trailers, box trucks, or cargo vans. DUTIES AND RESPONSIBILITIES Operate CDL Class A vehicles (trailers, box trucks, cargo vans) to deliver and retrieve linen from customer sites on assigned or alternate local routes Deliver carts (metros) efficiently and collect signed delivery tickets at each location Reconcile deliveries and pickups to ensure counts match manifests Perform daily pre- and post-trip vehicle inspections and report maintenance issues promptly Maintain delivery vehicle cleanliness and refuel at end of each shift Comply with DOT regulations, traffic laws, and all company safety policies Maintain a professional appearance in full uniform and deliver outstanding customer service Navigate challenging traffic conditions or weather while meeting delivery deadlines Communicate route issues or customer concerns to the Logistics Manager Perform other duties as assigned QUALIFICATIONS High school diploma or equivalent Valid CDL A license and current DOT medical card 2+ years of commercial driving experience Clean driving record Ability to pass a background check and drug screening Strong customer service and communication skills Highly punctual, responsible, and deadline-driven Ability to work independently and unsupervised 90% of the time Basic math skills (addition, subtraction, multiplication, division) Must meet all DOT pre-hire requirements Must be available to work weekends and holidays WORKING CONDITIONS AMOUNT OF TIME TYPICALLY SPENT ON ACTIVITY Inside work: protected from weather conditions FREQUENTLY OCCASIONALLY RARELY NEVER Outside work: no effective protection from weather FREQUENTLY OCCASIONALLY RARELY NEVER Both inside and outside work: activities occur both inside and outside an office enclosure FREQUENTLY OCCASIONALLY RARELY NEVER Extreme cold: below 32 degrees for periods of more than 1 hour throughout the normal course of a day FREQUENTLY OCCASIONALLY RARELY NEVER Extreme heat: above 100 degrees for periods of more than 1 hour throughout the normal course of a day FREQUENTLY OCCASIONALLY RARELY NEVER Noise: employees must shout to be heard over ambient noise level (hearing protection required) FREQUENTLY OCCASIONALLY RARELY NEVER Vibration: exposure to oscillating movements of extremities or whole body FREQUENTLY OCCASIONALLY RARELY NEVER Potential hazards: moving parts, electricity, gas, scaffolding, chemicals, etc. FREQUENTLY OCCASIONALLY RARELY NEVER Terminal viewing: extended viewing of screens FREQUENTLY OCCASIONALLY RARELY NEVER Atmospheric conditions (in non-confined spaces): fumes, odors, mists, gases, poor ventilation, etc. FREQUENTLY OCCASIONALLY RARELY NEVER Oils: air and/or skin exposure to oils and other cutting fluids FREQUENTLY OCCASIONALLY RARELY NEVER Respirator: use of a respirator is required FREQUENTLY OCCASIONALLY RARELY NEVER Physical stamina: due to emergency or workload demands, subject to extended work hours requiring stamina beyond normal demands or levels FREQUENTLY OCCASIONALLY RARELY NEVER None: employee is NOT substantially exposed to adverse environmental conditions (work occurs in typical office or administrative environment) FREQUENTLY OCCASIONALLY RARELY NEVER ACTIVITY FUNCTION AMOUNT OF TIME TYPICALLY SPENT ON ACTIVITY Essential Non-Essential Rarely Occasionally Frequently Standing (on a hard surface) X X Stairs X X Walking X X Sitting X X Twisting X X Stooping X X Crouching X X Talking X X Hearing X X Reaching X X Seeing X X Balancing X X Pushing up to 500 lbs. X X Pulling up to 500 lbs. X X Grasping X X Lifting or carrying up to 70 lbs. X X Moving (continuous motion) X X Using precise hand movements X X Reasoning or solving problems X X Reading X X Writing X X Performing mathematical calculations X X Adhering to deadlines under pressure X X Learning or retaining technical information X X Interacting with customers or visitors X X

DELIVERY & PICK-UP CDL DRIVER CLASS A

<div><div>What makes DHL great? Our People! We know each employee&rsquo;s individual contributions make us the #1 Express Delivery and Logistics Company in the world.</div><div></div><div> 
DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment &ndash; to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.</div><div></div><div> 
Start YOUR career with DHL today&hellip;</div><div></div><div> 
We have openings for Ramp &amp; Warehouse Agents based out of our Hub in Miami, Florida (MIA). Ramp &amp; Warehouse Agents are a crucial component to the success of DHL&rsquo;s operations. They are involved in Ramp and Sort operations at the MIA Hub; including processing time-sensitive materials for pick-up, transit, and delivery as well as sorting, loading, unloading, and material handling.</div> 
Key Accountabilities 
Perform sort, load, and unload activities and move material with speed and accuracy according to established procedures to meet deadlines for business necessity. Must also be able to work in all-weather environments. Must be able to lift an average of 50 pounds on a continuous basis, up to 70 pounds occasionally without assistance.<div>
Skills and Qualifications</div><div></div><ul><li> 
 Must be at least 18 years of age</li><li> Must be able to qualify for an airport security badge and/or Customs clearance for DHL facility access and pass a drug screen
</li><li> Ability to lift 50 lbs regularly and 70 lbs occasionally
</li><li> Ability to stand for long periods, bend, stoop and climb stairs/ladders
</li><li> Ability to work in all weather conditions</li><li> Read, write, speak and understand English</li></ul>
*** Must have a valid US drivers license*****<div></div> 
DHL Express USA will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster</div>

Ramp & Warehouse Agent - Part Time

Swissport

<div>
 
 With 300 airports in around 50 countries and a global workforce of 60.000 employees Swissport is the world&rsquo;s largest provider of ground handling, cargo, and other aviation related services.
 
 
 We are now looking for a Chief Financial Officer (CFO) for Latam and Caribbean in Miami, USA. If you want to be part of an internationally, ambitious, and challenging environment at the biggest ground handling organization of the world, please have a look at the job profile below and apply when you are interested.
 
 
 
 
 
 
 Job Summary
 
 
 
 Lead, direct, and control Swissport&rsquo;s financial resources to maintain the short and long-term financial health of the region/country.
 
 
 
 
 
 
 Job Responsibilities
 
 
 <ul>
 <li>
 Direct all region/country/local business unit financial functions to ensure they meet the organization&rsquo;s business objectives and are conducted in accordance with regulations and accounting principles
 </li>
 <li>
 Contribute and participate in strategic planning and decision-making at the senior management level to develop and implement the financial strategy in alignment with the organisation&rsquo;s business objectives
 </li>
 <li>
 Lead, direct, evaluate, and develop the finance team to ensure the organization's financial strategy is implemented effectively, consistently and according to agreed guidelines
 </li>
 <li>
 Direct the preparation of allfinancial reports needed including monthly reporting, year end closing, year end estimation, budgeting and management financial reports
 </li>
 <li>
 Evaluate acquisitions, investments, capital expenditure etc., to ensure they are financially viable
 </li>
 <li>
 Participate and contribute to negotiations with suppliers, customers and social partners to ensure financial viability
 </li>
 <li>
 Develop and present financial results, deviation analyses and key performance indicators as needed
 </li>
 <li>
 Provide line managers with advise and support on all financial matters
 </li>
 <li>
 Establish and maintain positive relationships with key stakeholders (e.g., airport authorities, Banks, Board of Directors)
 </li>
 </ul>
 
 
 
 
 
 Key Performance Indicators
 
 
 <ul>
 <li>
 Net debt
 </li>
 <li>
 Revenue
 </li>
 <li>
 EBITDA
 </li>
 <li>
 EBITDA margin
 </li>
 <li>
 Personal targets
 </li>
 </ul>
 
 
 
 
 
 Qualifications and Competencies
 
 
 <ul>
 <li>
 University degree in Finance (or equivalent)
 </li>
 <li>
 Qualified accountant (ACA, ACCA, CIMA or equivalent)
 </li>
 <li>
 Minimum 5 years in a senior finance position and 10 years overall finance experience
 </li>
 <li>
 Strong IFRS knowledge and treasury skills
 </li>
 <li>
 Strong strategic skills and commercial acumen combined with the ability to motivate teams to deliver high quality standards
 </li>
 <li>
 Ability to establish and maintain positive, professional, internal and external work relationships with all stakeholders and interest groups
 </li>
 <li>
 Team focused management style that fits into a fast-paced, entrepreneurial environment
 </li>
 <li>
 Strong oral and written communications and ability to communicate and motivate at all levels
 </li>
 <li>
 A sense of urgency and a passion for improving the delivery of services with a commitment to continuous improvement
 </li>
 <li>
 Excellent English and Spanish, both verbal and written
 </li>
 <li>
 Professional user of MS Office, ideally experienced with SAP or other ERP systems
 </li>
 <li>
 Personal and professional integrity of the highest order
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Your next step
 
 
 
 So, when you are looking for a challenging next step in your career as Chief Financial Officer (CFO) for Latam and Caribbean in Miami, USA within an ambitious international aviation company, please apply. When you do, please send your resume in English via the Apply button.
 
 
 Because we get many applicants for our jobs is it impossible to contact everybody personally. If you therefore do not hear from us, we have chosen for another candidate at this moment.
 
 
 Hope to hear from you soon!
 
 
 
 
 
 
 Equal Employment Opportunity Statement
 
 
 
 
 Swissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available and does not discriminate in its employment decisions based on any protected category.
 
 
 
 
 Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.
 
 
</div>

Chief Financial Officer (CFO) LATAM & Caribbean

Xanterra

Overview (Text Only): 
Awarded World’s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world’s best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 342 guests and cruise around the world.
 
Our Mission: We imagine and deliver personalized and immersive experiences 180 degrees from ordinary
 Our Vision: Enriching people’s perspective through inspired travel
 Our Values: Welcoming, Innovative, Now, Discipline, Serve, Teamwork, Authentic, Responsible
 
See what our team members have to say about this great opportunity!
 <ul>
<li>"I appreciate the ability to work from home that many of my coworkers are well-traveled and respond quickly by phone and email. I get to be in touch with intelligent guests and agents from all over and together we craft dream trips they’ll remember for life!"</li>
<li>"I really enjoy that everyone here is willing to help each other. Everyone here is beyond ordinary!"</li>
<li>"The support and understanding from upper management not just in our professional life, but personal life is amazing!"</li>
</ul>
Full-time positions available to work remotely as long as you live in one of these states:
 AR, AZ, CO, FL, LA, MN, TX, and WI.
 
Operations Agent is responsible for effective coordination of all booking aspects after creation. This can include manifesting, reservation accounting processes, irregular operations tasks, and other operational tasks as seen below.
 
Responsibilities (Text Only): 
<ul>
<li>Operational Tasks: Execute assigned tasks related to voyage processing, ensuring timely completion; handling Outbound and Inbound calls, chats, and emails; and SmartSheet interactions to effectively align bookings with voyages.</li>
<li>Irregular Operations: Act as contact agent for TA/Guests to coordinate irregular operations.</li>
<li>Manifesting: Assist with basic manifesting functions as assigned by the Documents & Manifests lead.</li>
<li>Reservations Accounting: Assist with basic accounting functions as assigned by the Res Accounting lead. This will include contacting TA/Guests for open and past due balances.</li>
<li>Guest Support: Assist with overflow service calls during peak times in the Call Center as required.</li>
<li>Booking Processes: Coordinate all aspects of bookings, from creation to completion, ensuring accuracy and efficient operations to meet company KPIs.</li>
<li>Team Leadership: Coach and mentor Ops team members to improve performance and assist with onboarding new Ops team members.</li>
<li>Other Duties as assigned by management.</li>
</ul>
Qualifications (Text Only): 
<ul>
<li>Excellent written and verbal communication skills.</li>
<li>Ability to work collaboratively across departments and adapt to changing priorities.</li>
<li>Strong organizational skills and ability to manage multiple tasks simultaneously.</li>
<li>Self-starter with excellent task management skills</li>
<li>Intermediate proficiency in all Microsoft Office programs, with the ability to teach their primary usage(s).</li>
<li>Familiarity with or willingness to adopt AI-powered platforms (e.g., Copilot, automated workflows, data analysis tools) is a plus.</li>
<li>Cruise or tour operations / reservations experience preferred.</li>
<li>Preferred experience managing processes with timelines.</li>
<li>Proficiency with Reservations and Operations systems (Seaware Core preferred)</li>
<li>This position is expected to adjust work hours in cases of irregular operations, which likely will also require extended hours.</li>
</ul>
BENEFITS: For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental & Vision; HSA & FSA; Life & Disability; Accident, Hospital & Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts & Travel Deals.
 
EEO: Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
 
Work Environment: Remote work. Secure home office environment suitable for remote work without disruptions. Hardwire Internet connection required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Operations Agent

Xanterra Travel Collection

<div>
 
 Overview
 
 
 
 
 Awarded World&rsquo;s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world&rsquo;s best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 342 guests and cruise around the world.
 
 
 
 
 Our Mission
 
 : We imagine and deliver personalized and immersive experiences 180 degrees from ordinary
 
 
 
 Our Vision
 
 : Enriching people&rsquo;s perspective through inspired travel
 
 
 
 Our Values
 
 :
 
 W
 
 elcoming,
 
 I
 
 nnovative,
 
 N
 
 ow,
 
 D
 
 iscipline,
 
 S
 
 erve,
 
 T
 
 eamwork,
 
 A
 
 uthentic,
 
 R
 
 esponsible
 
 
 See what our team members have to say about this great opportunity!
 
 
 <ul>
 <li>
 "I appreciate the ability to work from home that many of my coworkers are well-traveled and respond quickly by phone and email. I get to be in touch with intelligent guests and agents from all over and together we craft dream trips they&rsquo;ll remember for life!"
 </li>
 <li>
 "I really enjoy that everyone here is willing to help each other. Everyone here is beyond ordinary!"
 </li>
 <li>
 "The support and understanding from upper management not just in our professional life, but personal life is amazing!"
 
 
 </li>
 </ul>
 
 Full-time positions available to work remotely as long as you live in one of these states:
 
 
 
 
 AR, AZ, CO, FL, LA, MN, TX, and WI.
 
 
 
 Operations Agent is responsible for effective coordination of all booking aspects after creation. This can include manifesting, reservation accounting processes, irregular operations tasks, and other operational tasks as seen below.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Operational Tasks: Execute assigned tasks related to voyage processing, ensuring timely completion; handling Outbound and Inbound calls, chats, and emails; and SmartSheet interactions to effectively align bookings with voyages.
 </li>
 <li>
 Irregular Operations: Act as contact agent for TA/Guests to coordinate irregular operations.
 </li>
 <li>
 Manifesting: Assist with basic manifesting functions as assigned by the Documents &amp; Manifests lead.
 </li>
 <li>
 Reservations Accounting: Assist with basic accounting functions as assigned by the Res Accounting lead. This will include contacting TA/Guests for open and past due balances.
 </li>
 <li>
 Guest Support: Assist with overflow service calls during peak times in the Call Center as required.
 </li>
 <li>
 Booking Processes: Coordinate all aspects of bookings, from creation to completion, ensuring accuracy and efficient operations to meet company KPIs.
 </li>
 <li>
 Team Leadership: Coach and mentor Ops team members to improve performance and assist with onboarding new Ops team members.
 </li>
 <li>
 Other Duties as assigned by management.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Excellent written and verbal communication skills.
 </li>
 <li>
 Ability to work collaboratively across departments and adapt to changing priorities.
 </li>
 <li>
 Strong organizational skills and ability to manage multiple tasks simultaneously.
 </li>
 <li>
 Self-starter with excellent task management skills
 </li>
 <li>
 Intermediate proficiency in all Microsoft Office programs, with the ability to teach their primary usage(s).
 </li>
 <li>
 Familiarity with or willingness to adopt AI-powered platforms (e.g., Copilot, automated workflows, data analysis tools) is a plus.
 </li>
 <li>
 Cruise or tour operations / reservations experience preferred.
 </li>
 <li>
 Preferred experience managing processes with timelines.
 </li>
 <li>
 Proficiency with Reservations and Operations systems (Seaware Core preferred)
 </li>
 <li>
 This position is expected to adjust work hours in cases of irregular operations, which likely will also require extended hours.
 
 
 </li>
 </ul>
 
 BENEFITS:
 
 For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental &amp; Vision; HSA &amp; FSA; Life &amp; Disability; Accident, Hospital &amp; Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts &amp; Travel Deals.
 
 
 
 EEO:
 
 Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
 
 
 
 Work Environment:
 
 Remote work. Secure home office environment suitable for remote work without disruptions. Hardwire Internet connection required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
</div>

Windstar Cruises

<div>
 
 Overview
 
 
 
 
 Awarded World&rsquo;s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world&rsquo;s best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 342 guests and cruise around the world.
 
 
 
 
 Our Mission
 
 : We imagine and deliver personalized and immersive experiences 180 degrees from ordinary
 
 
 
 Our Vision
 
 : Enriching people&rsquo;s perspective through inspired travel
 
 
 
 Our Values
 
 :
 
 W
 
 elcoming,
 
 I
 
 nnovative,
 
 N
 
 ow,
 
 D
 
 iscipline,
 
 S
 
 erve,
 
 T
 
 eamwork,
 
 A
 
 uthentic,
 
 R
 
 esponsible
 
 
 See what our team members have to say about this great opportunity!
 
 
 <ul>
 <li>
 "I appreciate the ability to work from home that many of my coworkers are well-traveled and respond quickly by phone and email. I get to be in touch with intelligent guests and agents from all over and together we craft dream trips they&rsquo;ll remember for life!"
 </li>
 <li>
 "I really enjoy that everyone here is willing to help each other. Everyone here is beyond ordinary!"
 </li>
 <li>
 "The support and understanding from upper management not just in our professional life, but personal life is amazing!"
 
 
 
 </li>
 </ul>
 
 Full-time positions available to work remotely as long as you live in one of these states:
 
 
 
 
 AR, AZ, CO, FL, LA, MN, TX, and WI.
 
 
 
 Operations Agent is responsible for effective coordination of all booking aspects after creation. This can include manifesting, reservation accounting processes, irregular operations tasks, and other operational tasks as seen below.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Operational Tasks: Execute assigned tasks related to voyage processing, ensuring timely completion; handling Outbound and Inbound calls, chats, and emails; and SmartSheet interactions to effectively align bookings with voyages.
 </li>
 <li>
 Irregular Operations: Act as contact agent for TA/Guests to coordinate irregular operations.
 </li>
 <li>
 Manifesting: Assist with basic manifesting functions as assigned by the Documents &amp; Manifests lead.
 </li>
 <li>
 Reservations Accounting: Assist with basic accounting functions as assigned by the Res Accounting lead. This will include contacting TA/Guests for open and past due balances.
 </li>
 <li>
 Guest Support: Assist with overflow service calls during peak times in the Call Center as required.
 </li>
 <li>
 Booking Processes: Coordinate all aspects of bookings, from creation to completion, ensuring accuracy and efficient operations to meet company KPIs.
 </li>
 <li>
 Team Leadership: Coach and mentor Ops team members to improve performance and assist with onboarding new Ops team members.
 </li>
 <li>
 Other Duties as assigned by management.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Excellent written and verbal communication skills.
 </li>
 <li>
 Ability to work collaboratively across departments and adapt to changing priorities.
 </li>
 <li>
 Strong organizational skills and ability to manage multiple tasks simultaneously.
 </li>
 <li>
 Self-starter with excellent task management skills
 </li>
 <li>
 Intermediate proficiency in all Microsoft Office programs, with the ability to teach their primary usage(s).
 </li>
 <li>
 Familiarity with or willingness to adopt AI-powered platforms (e.g., Copilot, automated workflows, data analysis tools) is a plus.
 </li>
 <li>
 Cruise or tour operations / reservations experience preferred.
 </li>
 <li>
 Preferred experience managing processes with timelines.
 </li>
 <li>
 Proficiency with Reservations and Operations systems (Seaware Core preferred)
 </li>
 <li>
 This position is expected to adjust work hours in cases of irregular operations, which likely will also require extended hours.
 
 
 
 </li>
 </ul>
 
 BENEFITS:
 
 For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental &amp; Vision; HSA &amp; FSA; Life &amp; Disability; Accident, Hospital &amp; Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts &amp; Travel Deals.
 
 
 
 EEO:
 
 Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
 
 
 
 Work Environment:
 
 Remote work. Secure home office environment suitable for remote work without disruptions. Hardwire Internet connection required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
</div>

Explore 76+ Air cargo lead agent cargo operations coordinator mia in Miami this April. Find roles across top companies and apply now to boost your career.

76 air cargo lead agent cargo operations coordinator mia jobs In Miami

Air Cargo-Lead Agent Cargo/Operations Coordinator-MIA

DELIVERY & PICK-UP CDL DRIVER CLASS A

Ramp & Warehouse Agent - Part Time

Chief Financial Officer (CFO) LATAM & Caribbean

Operations Agent

Operations Agent

Operations Agent