clinical research coordinator i

clinical research assistant-rachid lab Jobs in Boston

clinical research assistant-rachid lab

clinical research coordinator ii Jobs in Boston

clinical research coordinator ii

airx, sr. director, nonclinical safety lead Jobs in Boston

associate director, edge security & traffic management Jobs in Boston

airx sr director nonclinical safety lead

Takeda Pharmaceuticals

<div>By clicking the &ldquo;Apply&rdquo; button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda&rsquo;s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.<h2 class="jobSectionHeader">
Job Description</h2>
Takeda Research is constructing a Lab of Tomorrow built on AI, automation, new ways of working, and talent with the singular vision of delivering differentiated medicines to the clinic at speed and cost. To catalyze these efforts, Takeda is creating two complementary units: AI Research Accelerator (AIRx) and Discovery Automation &amp; Robotics (DAR).
AIRx will have a group of a dedicated group of experienced biologic drug hunters with the autonomy of a biotech and the resources of a leading pharmaceutical company. It is designed to incubate the future AI-powered operating models for large molecule discovery and deliver candidates to the clinic at industry leading speed and success rates.<h2 class="jobSectionHeader">
Purpose</h2>
In AIRx, every go/no-go decision carries real cost, and the safety call is the one that stops a program or sends it forward. As Nonclinical Safety Lead, you own the safety strategy that supports every candidate in the AIRx portfolio: designing the nonclinical safety package, directing CRO execution with precision, and ensuring that the data generated at CROs is interpretable, AI-ready, and decisive.
It is a scientific strategy role combined with a hands-on project toxicologist function in a unit that moves at biotech speed. You will be embedded in the DMTA cycle from early hit assessment through IND-enabling studies, working alongside medicinal chemists, computational scientists, and biologists to flag liabilities early, design around them fast, and build the nonclinical dossier that gives programs the best possible chance in the clinic.
The right person for this role is a seasoned nonclinical safety expert who is as comfortable directing and critically interpreting study packages as they are challenging a SAR hypothesis on the basis of a structural alert; and who sees AI-enabled data integration not as a future concept but as how they want to work today.<h2 class="jobSectionHeader">
AIRx Leadership Capabilities</h2><ul><li>
Thrive in an environment with laser focus on delivery of differentiated candidates to the clinic</li><li>
Accountable leaders who act with decisive judgment; they show agency, move work forward without waiting to be told, and make sound decisions with urgency</li><li>
Builders of momentum, not bureaucracy; they advance programs through expertise, surface the best thinking quickly, and create conditions for decisions</li><li>
Generative thinkers with a learning orientation &mdash; curious, constructive, truth-seeking. They embody &quot;learn-it-all vs know-it-all&quot;, fail fast and learn faster, and create inclusive environments with the psychological safety to surface all contributions</li><li>
Systems thinkers who look forward &mdash; they see the whole R&amp;D system, anticipate inflection points, and lead through cross-disciplinary integration</li><li>
Values-led under pressure &mdash; they act in the best interests of patients and Takeda and are always team players</li><li>
Change leaders who challenge norms and empower others &mdash; they are role models for the culture AIRx is creating; challenging when the norm reduces impact and staying ready for rapid shifts</li><li>
Fluent in the hybrid biopharma reality &mdash; comfortable at the wet/dry interface of lab science and AI/data/engineering; instinctive about where value inflects across the discovery-to-development continuum</li><li>
Externally oriented &mdash; they tap into external KOL networks, contribute meaningfully to business development, and monitor the competitive and regulatory landscape to inform decisions</li><li>
Deep experts in their domain &mdash; with in-depth, current knowledge of their discipline and a restless drive to advance it</li><li>
Impactful communicators who create alignment &mdash; confident in high-stakes, ambiguous settings; bridging across boundaries and keeping colleagues anchored to the mission</li></ul><h2 class="jobSectionHeader">
Nonclinical Safety Lead Accountabilities</h2><ul><li>
Own the nonclinical safety strategy across the AIRx portfolio, including small molecule and biologics projects, from early screening through IND-enabling studies; ensure every program has a clear, risk-proportionate toxicology plan aligned to its clinical hypothesis and regulatory pathway</li><li>
Design and oversee CRO- or in-house executed in vitro and in vivo safety studies; write and review study protocols, critically interpret data packages, and determine their implications for program progression</li><li>
Integrate safety data into AI-enabled DMTA cycles; partner with Medicinal and Computational Chemists to flag structural liabilities early, interpret ADME-tox outputs, and feed clean, standardized safety data into AIRx data systems (TetraScience, SAIL) for AI/ML use</li><li>
Lead early safety screening cascade design including: in silico toxicity prediction, off-target liability assessment, geno- and organ-toxicity screening, and reactive metabolite assessment &mdash; to inform design decisions before significant synthesis investment</li><li>
Oversee repeat-dose, genetic toxicology, safety pharmacology studies as programs progress; ensure GLP studies are scoped correctly and delivered on time and to quality</li><li>
Author and review nonclinical sections of INDs, CTAs, and key regulatory briefing documents; serve as Takeda's scientific representative in regulatory interactions concerning non-clinical safety</li><li>
Collaborate closely with DMPK to integrate PK/TK, metabolite profiling, and safety margin calculations into program decision frameworks; ensure PK-PD-toxicity relationships are clearly articulated and expressed in safety margins to clinically meaningful doses</li><li>
Stay current with evolving regulatory guidance (FDA, EMA, ICH) on nonclinical safety requirements; proactively assess and communicate implications for AIRx program timelines and study designs</li><li>
Contribute to the scientific rigor and AI-readiness of AIRx safety data &mdash; ensuring assay outputs are standardized, annotated, and structured for downstream model training and insights generation</li><li>
Shape how nonclinical safety is practiced in the AIRx model &mdash; your approach to early liability identification and CRO direction will become part of the template Takeda Research scales across its future AI-enabled operating model</li></ul><h2 class="jobSectionHeader">
Qualifications &amp; Competencies</h2><ul><li>
Expected Requirements:</li><li>
PhD in toxicology, pharmacology, biochemistry, or closely related discipline; board certification or fellowship in toxicology (DABT, ERT, or equivalent) strongly preferred</li><li>
12&ndash;15+ years of pharmaceutical drug discovery experience with a strong, hands-on track record in nonclinical safety strategy and IND-enabling toxicology for small molecule and biologics projects</li><li>
Strong ability to work and make safety-related decisions independently; readiness to seek external expert advice when necessary</li><li>
Expert knowledge of ICH guidelines, FDA and EMA non-clinical expectations, and the regulatory context governing non-clinical safety for first-in-human studies</li><li>
Deep expertise in genetic toxicology, repeat-dose toxicology, safety pharmacology (core battery and supplemental), immunotoxicology; working knowledge of phototoxicity, reproductive and developmental toxicology</li><li>
Proficiency in early safety screening: in silico structural alert tools, in vitro hepatotoxicity, cardiotoxicity and genotoxicity assays, off-target liability and reactive metabolite assessment, immunogenicity assessment and ADME-tox profiling</li><li>
Track record designing, directing, and critically interpreting externalized CRO GLP and non-GLP safety study packages</li><li>
Ability to succinctly and effectively summarize the content and safety implications from nonclinical studies for regulatory submissions, including components for IBs and clinical protocols</li><li>
Experience working at the DMPK/toxicology interface: TK analysis, metabolite profiling, safety margin assessment, and species selection rationale</li><li>
AI/ML data literacy; comfortable working with large multi-source safety datasets and integrating in silico predictions with experimental outputs in a DMTA context</li><li>
Deep experience in at least one of Takeda's priority therapeutic areas (oncology, neuroscience, gastroenterology/immune/inflammation)</li><li>
Excellent cross-functional collaboration and scientific communication skills; able to translate complex toxicology findings into clear program implications for non-specialist audiences and governance forums</li></ul>
ADDITIONAL INFORMATION<ul><li>
The position will be based in Cambridge, MA. This position is currently classified as &ldquo;hybrid&rdquo; by Takeda&rsquo;s Hybrid and Remote Work policy</li></ul>
Takeda Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
Boston, MA
U.S. Base Salary Range:
$212,000.00 - $333,190.00 
The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term and/ or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.<h2 class="jobSectionHeader">
Locations</h2>
Boston, MA<h2 class="jobSectionHeader">
Worker Type</h2>
Employee<h2 class="jobSectionHeader">
Worker Sub-Type</h2>
Regular<h2 class="jobSectionHeader">
Time Type</h2>
Job Exempt
Yes
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</div>

AIRx, Sr. Director, Nonclinical Safety Lead

Carbon Health

<div>As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. The magic we&rsquo;ve created lies in Carbon Health&rsquo;s custom EHR and the collaboration among clinical teams, engineers, and designers who work side-by-side to deliver innovation like our hands free AI charting tool. That&rsquo;s why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better.<h1 class="jobSectionHeader"> 
Primary Care Pod Medical Director, 4-Day Work Week (3 Clinical + 1 Admin Day)</h1><h3 class="jobSectionHeader"> 
Lead with Purpose. Grow with Carbon Health</h3>
At Carbon Health, we are a physician-founded and led organization on a mission to make high-quality healthcare accessible to everyone. What sets us apart is our innovative, provider-first culture, built around CarbyOS, our custom EHR with AI-powered tools like hands-free charting, designed to reduce administrative burden and let clinicians focus on what matters most: patient care.
We&rsquo;re looking for a Primary Care Pod Medical Director who thrives on challenges, inspires teams, and brings an owner&rsquo;s mindset to both patient care and clinic operations. If you&rsquo;re ready to combine leadership with direct clinical practice in a role designed for balance and growth, this is your opportunity.
Why This Role Stands Out<ul><li>
4-Day Work Week &ndash; Protect your work-life balance 
</li><li>
3 Days of Patient Care + 1 Full Admin Day &ndash; Dedicated leadership time built into your schedule 
</li><li>
Impactful Leadership &ndash; Oversee and mentor physicians, PAs, and NPs while shaping clinic strategy 
</li><li>
Innovation at Your Fingertips &ndash; Work with AI-powered tools that streamline documentation and operations</li></ul><h3 class="jobSectionHeader">
Your Responsibilities</h3><h4 class="jobSectionHeader">
Patient Care &amp; Leadership</h4>
Provide compassionate, evidence-based care to patients in clinic (approx. 30 hours/week) with a dedicated full 10 hour day for administrative tasks as assigned by National Primary Care Medical Director and to complete pod-specific leadership tasks 
<ul><li>
</li>
Lead and supervise a multidisciplinary team of physicians, PAs, and NPs 
<li>
</li>
Communicate and operationalize Carbon Health&rsquo;s mission, vision, and values 
<li>
</li>
Drive quality improvement projects and innovation initiatives 
<li>
</li>
Lead regular team meetings, resolve conflicts, and motivate staff to achieve high performance 
<li>
</li>
Partner with Clinic Manager to uphold the highest standards of care, safety, and patient experience 
<li>
</li></ul><h4 class="jobSectionHeader">
Financial Accountability</h4>
Demonstrate working knowledge of financial statements, clinic billing procedures, and payer guidelines 
<ul><li>
</li>
Stay current on diagnostic and procedure coding, ensuring accuracy for reimbursement and training staff as needed 
<li>
</li>
Adjust clinic operations and resource allocations in alignment with financial changes and goals 
<li>
</li></ul><h4 class="jobSectionHeader">
Experiential Outcomes</h4><ul><li>
Serve as an inspirational leader who empowers the team through feedback, recognition, and accountability 
</li>
Interview, onboard, and mentor clinicians to ensure success and retention 
<li>
</li>
Perform regular chart audits and one-to-one clinician evaluations 
<li>
</li>
Oversee payroll targets and manage clinician schedules across sites 
<li>
</li>
Respond to patient and staff concerns with transparency and professionalism 
<li>
</li>
Drive patient experience outcomes, ensuring KPI goals are consistently met or exceeded 
<li>
</li><li>
Represent Carbon Health in community events and marketing activities that promote clinic growth and engagement</li></ul><h3 class="jobSectionHeader">
About You</h3>
MD/DO with active state license; board certified or board eligible (Family Medicine or Internal Medicine) 
<ul><li>
</li>
Minimum 2 years of experience in FM/IM, or similar setting 
<li>
</li>
At least 1 year of leadership experience in a healthcare setting 
<li>
</li>
Skilled in consulting and treating all patients 18+ and comfortable with basic women&rsquo;s health exams including PAPs 
<li>
</li>
Familiar with financial statements, P&amp;L management, and HR processes 
<li>
</li><li>
Strong communication and active listening skills, with the ability to build trust at every level of the organization</li><li>
BLS and/or ACLS certification is required and must be obtained before your first day with Carbon Health</li></ul><h3 class="jobSectionHeader">
Why Join Carbon Health</h3><ul><li>
Work-Life Balance &ndash; 4-day schedule with built-in admin time 
</li><li>
Leadership Growth &ndash; Shape the future of primary care delivery while mentoring and managing your team 
</li><li>
Cutting-Edge Tech &ndash; CarbyOS and AI-powered tools designed by clinicians for clinicians 
</li><li>
Supportive Environment &ndash; Collaborate with clinic managers, central support, and a nationwide network of colleagues 
</li><li>
Comprehensive Benefits &ndash; Competitive compensation package, PTO, health coverage, parental leave, 401(k) match, and quality incentive bonus opportunities 
</li></ul><h3 class="jobSectionHeader">
Lead the Future of Primary Care</h3>
This is more than a clinical role&mdash;it&rsquo;s your chance to influence, innovate, and lead within a growing national healthcare network. As a Primary Care Pod Medical Director at Carbon Health, you&rsquo;ll balance hands-on patient care with meaningful leadership, supported by a culture that values your well-being and professional growth.
Apply today and help us shape the future of healthcare.
Pay Range: $263,120-$342,240 annually 
Carbon Health offers a competitive compensation package that includes a base salary and eligibility for additional incentive bonuses tied to wRVUs and quality performance metrics. Final offer amounts are determined based on a variety of factors, including education, experience, work history, and geographic location. We comply with all applicable state and local wage and hour laws. Carbon Health is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, gender, national origin, disability, or any other protected status under applicable law.</div>

Primary Care Physician Medical Director (MD/DO)

Pine Street Inn

<div>Description: 
Position: Senior Director of Housing Placement
Days/Hours: Exempt. Generally, Monday &ndash; Friday 8:30 a.m. to 5:00. Additionally, the position requires an appropriate level presence and leadership for 24/7 programing.
Reports to: Vice President of Housing Placement and Clinical Services
Department: Programs
Location: 444 Harrison Ave. Boston and other regional locations as needed.
This position is eligible for some hybrid work pursuant to PSI&rsquo;s Remote Work Policy
_____________________________________________________________________________________________ 
SUMMARY OF THE POSITION:
The Senior Director oversees advancement of PSI&rsquo;s Housing Placement programs by ensuring guests are moved from the streets or shelter into alternative or permanent housing. This position is responsible for the operations, financial controls, and program evaluation of the PSI Housing Placement programs. The position requires significant visibility and positive, close collaboration between and among other agency departments and external collaborators. The position will have significant responsibility to collaborate, negotiate, and lead coordination of services of placement, housing search/unit acquisition and stabilization programs within PSI. With supervision responsibilities for several senior-level positions, the Senior Director must be available for emergency consultation as needed. The position will partner with embedded/integrated teams and peers to strategize, design and execute complex change management communication plans in support of its strategic goals.
Functions as a member of the senior program leadership team and participates in all management level meetings including program leadership, program working group, and all other working groups as assigned. Remains responsive and supportive across departments, co-leading projects as assigned. Develops implements and maintains, in person or by delegation, contract applications, renewals, and data collection. Ensures that all reporting to funding sources complies with all regulatory requirements. The Senior Director assists in setting policies, operating procedures and workflows in consultation with the Vice President of Housing Placement and Clinical Services.
The Senior Director is responsible for ensuring all housing placement services within the shelters are delivered in accordance with PSI&rsquo;s mission and values, maintaining an eye toward outcomes, overall quality, and funder satisfaction. The Senior Director also serves in an external capacity and is responsible for developing and maintaining positive working relationships with partners, collaborators and funders. They will also continuously assess changing contexts and environments and the implications to continue necessary relationships/partnerships for the good of PSI and the community.
The Senior Director maintains direct oversight of this department with four-six direct reports, works closely with the program team and external partners, and reports directly to the Vice President of Housing Placement and Clinical Services.
Requirements:

Qualifications:
Education/Training&mdash;Required:
Bachelor&rsquo;s Degree and minimum of fifteen years of progressively responsible human service management and supervisory experience; or equivalent combination of education, skills and experience.
Preferred: LICSW or LMHC
Knowledge/Experience&mdash;Required:<ul><li>Strong planning, project management and organizational skills; superior interpersonal, verbal and written skills; Demonstrated experience leading a large program or organization with diverse racial, ethnic and socio-economic backgrounds and skills. Expertise in change management.</li><li>Superior communication skills, with demonstrated success in building and leveraging internal and external collaborations</li><li>Demonstrated ability to build and manage state and city government relationships in the areas of homelessness, and/or mental health and substance use disorders; and ability to achieve measurable success in managing complex organizational change, including shifts in program models or evidence-based practices</li><li>Ability to adapt program models to meet changing goals and priorities, while maintaining an eye to client centered modalities</li><li>Excellent leadership, individual and group supervisory skills adding value and support to facilitate retention for professionals who work directly with individuals with untreated mental illness and substance abuse issues</li><li>Strong computer skills including familiarity with management information systems and/or database programs</li><li>Thrive in a culture that is fast-paced, results-oriented, and compassionate toward its guests; embody and uphold the Pine Street Inn mission and values of respect, teamwork, accountability, problem solving, communication and leadership</li><li>Working knowledge of HUD and state-funded housing programs/vouchers and experience with local and regional housing authorities</li><li>Demonstrable experience motivating others. Ability and experience motivating team members, peers and clients to achieve goals</li><li>Ability to think and operate strategically. Ability and demonstrable experience in gathering data and input then formulating and implementing strategy.</li><li>Demonstrated experience leading direct service staff serving dual diagnosed clients. Provides a variety of motivational styles, as appropriate, to different team members and recognizes employees&rsquo; strengths, development needs, and professional goals. Inspires and supports them to succeed while holding team accountable for decisions and progress made.</li><li>Ability to delegate and manage a heavy workload</li><li>Significant experience managing teams/programs utilizing Trauma Informed Care, Crisis Prevention and Intervention and/or Motivational Interviewing.</li></ul>
Preferred:<ul><li>Demonstrated success and experience leading a team/organization of more than 50 employees with diverse racial, ethnic and socio-economic backgrounds and skills, and annual budgets of approximately $10 million.</li><li>Experience working with homeless individuals suffering from complex disabilities and facing significant barriers to housing.</li><li>Experience in data collection using an HMIS system and in programs emphasizing placement in supportive housing preferred. Advise team members on deriving insights from data collected to make continuous improvements, drive and update strategy, and change management communications to move the approved strategy forward.</li></ul>
Physical Skills and Abilities/Required:<ul><li>Ability to access all program locations</li><li>Ability to use computers and office equipment for long periods of time</li><li>Flexibility in schedule as required</li><li>Ability to access different building locations and different program sites</li><li>Ability to stand for moderate periods of time</li><li>Ability to work at a computer for prolonged periods of time, ability to travel to scattered sites as required in all weather conditions</li><li>Ability to respond safely and quickly in emergency situations</li><li>Ability to spend additional time beyond basic schedule as necessary to fulfill job requirements. This position requires 24/7 on-call back-up to all Directors.</li></ul>
Mental Abilities/Skills Required:
Highly developed management, organizational and communication skills required. Ability to adapt operations to meet changing goals and priorities. Must be able to perform a wide variety of difficult tasks at the same time. Excellent leadership, individual and group supervisory skills required. Strong analytical/critical thinking competencies as well as significant experience in budget and personnel performance management and program evaluation. The position requires the ability to clearly identify root causes of problems and coach/develop staff and others to see challenges as opportunities, with solutions coming from data analysis and experience. Strong computer skills including familiarity with management information systems and/or database programs required. Must be able to work with diverse constituencies in a stressful environment. Successful candidate must be able to work creatively, provide training to small and large groups, and function as a member of a team.
ESSENTIAL FUNCTIONS:
Leadership<ul><li>Incorporate national best practices and regulations around housing placement, stabilization, unit acquisition, rapid rehousing, and working with chronically homeless individuals</li><li>Working with Pine Street&rsquo;s senior and executive leadership teams, engage staff in evolving operations in accordance with the agency&rsquo;s strategic plan. Leads the translation of broad organizational change strategies into specific directions and goals.</li><li>Develop and implement approved annual program goals and plans that focus Housing Placement staff in planned activities that support the transition of homeless individuals into housing and reduce lengths of shelter stays. Strategize a long-term vision and plan with the leadership team to generate opportunities to communicate and message that housing is possible and our guests do succeed in housing placements. Develop metrics to support and measure these goals.</li><li>Work closely with the peers in associated departments to support and sustain programs and initiatives.</li><li>Consistently identify, organize, promote and operationalize approved opportunities and innovations to advance Pine Street Inn&rsquo;s mission, vision and strategic plan to end homelessness. Make strategic decisions that improve and enhance program financial sustainability and increased impact of the organization and overall system.</li><li>Lead staff in consistently delivering services that emphasize dignity, respect and fairness in all interactions with the Inn&rsquo;s guests. Implement appropriate methods to advance work with respect to the diverse relationships and groups within the workplace and community. Provide vision and support of the agency&rsquo;s strategy and engage team in participating in program improvements associated.</li><li>Facilitate cooperative relationships with all departments contributing to the services provided to homeless individuals including - program administration; shelter operations, behavioral health; health care clinics; housing programs; finance; human resources; development; external affairs; volunteer department; workforce development; facilities;</li><li>Provide visible, front-line leadership and participation in all Pine Street activities including but not limited to general staff meetings, human resource events, agency celebrations and commemorations, and city events. Develop the Housing Placement Leadership Team members to expand their roles in these Pine Street activities.</li><li>Manage senior and mid-level relationships among a portfolio of key external collaborators and funders including but not limited to: the Commonwealth&rsquo;s Department of Mental Health, Department of Community and Housing Development, and Department of Public Health; City&rsquo; of Boston&rsquo;s Public Health Commission, Mayor&rsquo;s Office of Housing, third party vendors and contractors; and other homeless services providers</li></ul>
Management<ul><li>Establish, implement and evaluate annual performance of all direct reports including specific objectives connected to the agency&rsquo;s overall strategic and annual plans, achievement of guest housing placements, data management, and professional development</li><li>Ensure consistent onboarding and training opportunities to maximize development of staff skill and maximize retention</li><li>Create and monitor annual personnel and operating budgets and manage within budgetary limitations. Identify and address any fiscal concerns proactively. Partner with the Finance department to ensure program operates efficiently and within budget.</li><li>Clearly communicate and empower the teams to execute the vision, strategy and goals within their own program division and across intra-departmental teams identifying and determining when to lead, guide, coach, or direct as required</li><li>Working with Pine Street Inn&rsquo;s Human Resources department and direct reports, ensure that all human resource policies and procedures &ndash; including required training, time sheets, benefits enrollments, etc., are appropriately communicated, followed, documented and evaluated for all staff working in Housing Placement programs.</li></ul>
Compliance and Contract Management<ul><li>Working with Pine Street&rsquo;s Strategy and Planning Department, ensure program staff are properly trained and managing the implementation of HMIS data collection procedures; provide oversight and monitoring to ensure accuracy and completeness of the data collected, entered, and reported.</li><li>Utilize data to inform decisions for program improvement and partner with Strategy &amp; Planning to develop programing and evaluation plans.</li><li>Create and maintain policy and procedures manuals for assigned programs. Interface with the public and private funders as necessary.</li><li>Oversee compliance with contracts and grants and contribute to the preparation of grant proposals and contract renewals as needed. Ensure all funder and contract reporting is complete, accurate and timely. Prepare for and host any site visits, program monitoring by funders.</li></ul>
Safety and Security<ul><li>Working with the Director of Security, ensure directors and their teams are consistently managing and implementing safety and security training, policies, procedures and monitoring as determined by Pine Street Inn to enhance the safety of staff and guests, including the implementation of Crisis Prevention and Intervention training and safety plans, protocols and procedures</li></ul>
Other Duties<ul><li>Participate in management forums, work groups and meetings as scheduled the Vice President of Housing Placement and Clinical Services, Chief of Programs, Deputy Director and/or President and Executive Director. Communicate and support management decisions and the inn&rsquo;s initiatives, policies and procedures.</li><li>Performs other related duties as assigned by the Vice President of Outreach and Emergency Programs, Chief of Programs, Deputy Director and/or President and Executive Director. Communicate and support management decisions and the Inn&rsquo;s initiatives, policies and procedures.</li></ul>
Supervision to be Exercised: As Assigned
Supervision to be Received: Vice President of Housing Placement and Clinical Services, Chief of Programs, Deputy Director, President &amp; Executive Director
Internal candidates applying for this position should submit a promotion/transfer application to the Human Resources Department within 10 days of posting.</div>

Sr. Director of Housing Placement

Sage Hospitality

<div>Why us?:
<div>
At Hotel Commonwealth, nestled in the heart of Fenway, we start with a simple belief: every guest&rsquo;s story is unique, and so is the way we serve them. Our approach isn&rsquo;t scripted, printed, or tucked away in a handbook&mdash;it&rsquo;s woven into the DNA of who we are. Here, unscripted hospitality is more than a phrase; it&rsquo;s how we turn every interaction into something memorable, authentic, and entirely our own.</div><div>
From our stylish rooms and extraordinary suites to the coveted views of Fenway Park, every corner of our hotel radiates legendary urban charm. We invite you to share your love for Boston&mdash;its vibrancy, quirks, and endless energy&mdash;with our guests. Our team thrives on details, delights in exceeding expectations, and takes pride in being unmatched hosts to travelers from across the globe.</div><div>
This is more than just a role&mdash;it&rsquo;s a chance to bring fresh perspective, creative flair, and new ideas to an already celebrated hotel. Together, we create experiences guests will never forget, and moments we&rsquo;ll be proud of long after they&rsquo;ve checked out.</div>
Job Overview:

The purpose of this role is to design, align, and execute a People &amp; Culture strategy that supports both the strategic and operational objectives of the business. The People &amp; Culture Director leads all People &amp; Culture (Human Resources) functions at the property, balancing compliance, culture, and performance while addressing both challenges and opportunities. This role serves as a strategic advisor to the Hotel Executive Committee on all people-related matters and partners closely with the General Manager, with functional alignment and guidance from the Regional Director of People &amp; Culture. 
The People &amp; Culture Director is responsible for leading talent strategy, associate engagement, compliance, risk mitigation, and workforce planning while ensuring alignment with Sage Hospitality Group values, policies, brand standards, and applicable federal, state, and local regulations. This role proactively identifies opportunities for improvement and implements scalable solutions that elevate the associate experience and business outcomes.
Responsibilities:
<div>
Talent Management</div><ul><li>
Plan, develop, coordinate, and lead all People &amp; Culture functions at the property to attract, develop, motivate, and retain associates in a compliant, inclusive, and performance-driven environment.</li><li>
Lead recruitment, interviewing, hiring, and onboarding strategies for hourly and leadership roles, ensuring alignment with Sage standards, brand expectations, and legal requirements.</li><li>
Oversee performance management practices, including completion of evaluations and facilitation of performance improvement plans in partnership with leaders.</li><li>
Ensure staffing models and workforce plans align with business needs, service standards, and financial objectives.</li></ul><div>
Training</div><ul><li>
Assess organizational needs and plan, implement, and oversee training programs for hourly, supervisory, and management associates, including Sage core training and brand-required programs.</li><li>
Partner with leaders to strengthen leadership capability, reduce risk, and build consistent management practices across the property.</li></ul><div>
Associate Relations</div><ul><li>
Counsel and coach leaders on associate relations matters, including performance, conduct, and conflict resolution.</li><li>
Oversee investigations, grievance resolution, and exit interview processes, analyzing trends and recommending corrective actions.</li><li>
Design and implement associate engagement and relations initiatives that foster trust, inclusion, and retention.</li><li>
Develop and manage budgets related to associate relations, training, recruitment advertising, and People &amp; Culture staffing.</li><li>
Lead and supervise People &amp; Culture operations at the property, including coaching, development, performance feedback, and corrective action when necessary.</li><li>
Ensure consistent, timely, and equitable administration of associate relations practices.</li></ul><div>
Strategic Management</div><ul><li>
Provide short- and long-term People &amp; Culture planning aligned with hotel goals and Sage strategy.</li><li>
Establish People &amp; Culture objectives and metrics that support operational excellence and cultural health.</li><li>
Serve as an active member of the Hotel Executive Committee, contributing to enterprise-level decision-making.</li><li>
Position the property as an employer of choice through community partnerships, branding, and associate advocacy.</li><li>
Proactively identify potential risk or liability and notify the General Manager and Regional Director of People &amp; Culture with recommended mitigation strategies.</li></ul><div>
Total Rewards</div><ul><li>
Partner in the administration of hourly wage structures and leadership compensation programs in alignment with corporate guidelines and legal requirements.</li><li>
Communicate, administer, and support benefit programs in accordance with corporate policies, ensuring associates understand available offerings and enrollment processes.</li><li>
Recommend enhancements to compensation or benefits programs through appropriate approval channels.</li></ul><div>
Risk/Safety/Security</div><ul><li>
Ensure safety, accident prevention, and security practices are followed consistently.</li><li>
Align property safety standards with corporate SOPs and establish property-specific practices as appropriate.</li></ul><div>
Compliance</div><ul><li>
Ensure compliance with all Sage policies, brand standards, and applicable federal, state, and local employment laws.</li><li>
Maintain oversight of associate records, files, and People &amp; Culture systems to ensure audit readiness and confidentiality.</li><li>
Oversee People &amp; Culture reporting, analyzing trends and providing leadership with accurate, actionable insights.</li><li>
Ensure compliance with union agreements, if applicable, including reporting and contractual obligations.</li><li>
Oversee and ensure accurate People &amp; Culture transactions through UKG workflows, including hires, terminations, transfers, and compensation changes.</li></ul>
Qualifications:

Education/Formal Training<ul><li>
Associate or Bachelor&rsquo;s degree in Human Resources Management or a related field, or equivalent education and experience preferred.</li><li>
Professional in Human Resources (PHR) Certification and/or SHRM Certified Professional preferred</li></ul>
Experience<ul><li>
Four to five years of progressive experience in People &amp; Culture (Human Resources) or a related field.</li><li>
Demonstrated success implementing people strategies, programs, and process improvements.</li><li>
Union experience preferred, where applicable.</li></ul> 
Knowledge/Skills<ul><li>
Strong executive-level communication and influencing skills.</li><li>
Ability to think strategically while executing tactically in a fast-paced environment.</li><li>
Proven ability to negotiate, influence, and partner effectively with leaders and stakeholders.</li><li>
Bilingual fluency preferred.</li><li>
Strong hospitality orientation with the ability to manage complexity and ambiguity.</li><li>
High level of judgment, discretion, and emotional intelligence.</li><li>
Ability to manage multiple priorities while maintaining attention to detail and compliance.</li><li>
Strong literacy and comprehension skills required for review and preparation of People &amp; Culture documentation.</li></ul> 
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Lifting, pushing, pulling, or carrying materials approximately 5 percent of the time.</li><li>
Occasional bending or kneeling to access files.</li><li>
Mobility throughout the hotel, with a significant portion of the day spent engaging with associates and leaders.</li><li>
Periodic standing during training and associate engagement activities.</li><li>
Driving may be required occasionally for hearings, meetings, or recruitment activities.</li></ul> 
Environment
95% indoor office
Benefits:
<div>
Why You'll Love Working at Sage</div><div>
Exceptional Benefits &amp; Perks:</div><div>
Explore &amp; Save</div><div>
Enjoy exclusive discounts at Sage Hotels &amp; Restaurants nationwide&mdash;your gateway to unforgettable experiences across the country.</div><div>
Comprehensive Health Coverage</div><div>
We've got you covered with medical, vision, and dental insurance because your well-being matters.</div><div>
Prime Location</div><div>
Work in the heart of the city with easy access to public transportation&mdash;skip the commute stress.</div><div>
Fuel Your Shift</div><div>
Complimentary meal every shift. Great food, on us.</div><div>
Commuter Benefits</div><div>
Take advantage of our Perq Program partnership with MBTA for seamless, affordable transit.</div><div>
Join a Culture That Celebrates You</div><div>
At Sage, you're part of a community. We're building something special: a place where creativity thrives, passion drives every detail, and belonging isn't just a buzzword; it's who we are.</div><div>
Ready to be part of something extraordinary? Let's create the future of hospitality together.</div>
Salary: USD $130,000.00 - USD $140,000.00 /Yr.</div>

Director of People & Culture

Simmons University

<div><div>ABOUT SIMMONS
</div>Located in Boston&rsquo;s historic Fenway area, Simmons University has a strong tradition of empowering women and challenging traditional gender roles. Simmons was founded for equality 125 years ago as one of the first higher education institutions dedicated to helping women become leaders. Today, our university continues to grow and evolve and now offers Boston&rsquo;s only women&rsquo;s undergraduate program and graduate programs open to all. 
You&rsquo;re joining our community at an especially exciting time as we continue to innovate for the future. Simmons recently launched a six-school academic structure that leverages our expert faculty and longstanding expertise in professions that make our communities stronger. In addition, we continue to highlight our high-value education proposition that is delivering greater ROI to students and putting them on the fast track to career growth and success. You&rsquo;ll find that people who work here truly believe in our mission of preparing students to become social justice-oriented leaders who excel in their professions and their communities. This commitment and pride make for a dynamic workplace.
As a university that values diversity, equity, and inclusion, Simmons encourages applications from all under-represented groups. Simmons is committed to creating, developing, promoting, and enhancing inclusive hiring practices&ndash;at all levels, for all positions&ndash;ensuring diverse talent pools and the delivery of a consistent positive candidate experience. Simmons is an equal opportunity employer and is committed to continuing to develop a more diverse faculty, staff, student body, and curriculum.
JOB SUMMARY
Reporting to the Dean of the School of Sciences and Health Professions (SSHP), the Director or Associate Director of Operations serves as the School's senior administrative and operational leader. The Director/Associate Director acts as a strategic thought partner to the Dean and a key member of the SSHP Leadership Team, providing leadership for the School&rsquo;s operational strategy, administrative infrastructure, and service delivery.
The Director/Associate Director is responsible for ensuring that SSHP&rsquo;s systems, workflows, staffing structures, budget/resource strategy, and administrative processes support the School&rsquo;s academic mission and strategic priorities. This role leads the SSHP Operations Team; oversees School-wide operational planning, budget stewardship, and process improvement; and serves as a principal liaison to key University partners. The Director/Associate Director is expected to foster a collaborative, inclusive, service-oriented, and accountable work environment while ensuring operational effectiveness, compliance, and continuous improvement.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Strategic Leadership and School Operations
<ul><li>Serve as a strategic thought partner to the SSHP Dean on School operations, priorities, and resource planning
</li><li>Set and advance the School&rsquo;s operational strategy in alignment with the priorities of the Dean and the University
</li><li>Serve as a member of the SSHP Leadership Team and contribute to School-wide planning, implementation, and decision-making
</li><li>Represent the School in University-wide operational projects, such as those involving the Provost&rsquo;s Office, Human Resources, Workday team, Commencement, etc.
</li><li>Serve as a key liaison coordinating general academic space planning in the School, in collaboration with Facilities, Public Safety, and other campus partners
</li><li>In collaboration with the Dean and Assistant Director of Operations, oversee the academic scheduling, course staffing, and hiring processes, and ensure that academic systems and documentation are accurate
</li></ul>Supervision and Personnel
<ul><li>Lead by action and example, demonstrating a commitment to Simmons University&rsquo;s culture, values, goals, and vision
</li><li>Supervise the SSHP Operations Team (including the Assistant Director of Operations, Finance &amp; Data Manager, and Administrative Operations Coordinator) while establishing performance expectations, goals, and development plans
</li><li>Foster a collaborative, responsive, and accountable team culture grounded in service excellence and inclusion while encouraging professional and personal growth
</li><li>Ensure that the Operations Team is performing efficiently and effectively while aligning their work with SSHP priorities and goals
</li><li>Promote adaptability and flexibility within the Operations Team and make recommendations for process improvements
</li><li>Support staff cross-training, coverage planning, and operational continuity
</li><li>In collaboration with the Dean and Human Resources, oversee and manage procedural and compliance best practices for hiring, onboarding, and deployment of faculty and staff
</li><li>Work with the Dean, Provost&rsquo;s Office, and Human Resources on full-time faculty appointment letters
</li><li>Serve as an escalation point for complex operational, administrative, staffing, and workflow issues
</li></ul>Budget Strategy and Resource Stewardship
<ul><li>Oversee SSHP budget strategy, stewardship, and long-range operational resource planning in collaboration with the Dean, Finance &amp; Data Manager, and SSHP Leadership Team
</li><li>Support strategic financial planning and provide recommendations related to operational investments and organizational priorities
</li><li>In collaboration with the Finance &amp; Data Manager, review and assess whether departmental fiscal resources align with revenue projections, level of need, and University policy
</li></ul>Compliance and Monitoring
<ul><li>In close collaboration with the Dean, ensure that faculty-related processes, such as those for tenure and promotion, are in compliance with University and SSHP policy and meet established deadlines
</li><li>In collaboration with the Assistant Director of Operations and the SSHP Leadership Team, ensure that academic staffing processes, including adjunct faculty hiring, comply with University policy and meet established deadlines
</li><li>Work with the Dean and Assistant Director of Operations to monitor that full-time faculty teaching loads meet contractual obligations in an equitable and consistent manner
</li><li>Work with the Dean and the Operations Team to maintain and update SSHP websites, handbooks, syllabi, records, and related materials
</li><li>Deploy the Operations Team to assist with programmatic accreditation-related data and compliance needs
</li></ul>OTHER DUTIES AND RESPONSIBILITIES
<ul><li>Assist with financial reporting and analyses, as needed
</li><li>Work with the Finance &amp; Data Manager to provide support on SSHP grants and donor-related funds in collaboration with the Office of Sponsored Programs, Advancement, and Accounting
</li><li>Support special projects and additional administrative assignments as directed by the Dean
</li><li>Perform other duties as assigned
</li></ul>REQUIRED QUALIFICATIONS
<ul><li>Bachelor&rsquo;s degree
</li><li>A minimum of 10 years (for Director level) or 8 years (for Associate Director level) of professional work experience with a minimum of 5 years (for Director level) or 3 years (for Associate Director level) in positions involving a significant volume of progressive operational and project management responsibilities
</li><li>Minimum 5 years (for Director level) or 3 years (for Associate Director level) of supervisory experience
</li><li>Experience in higher education administration
</li><li>Proven ability to collaborate effectively with faculty, academic leaders, and central administrative offices
</li><li>Excellent communication skills with diverse stakeholders and the ability to leverage interpersonal skills to establish rapport and develop relationships
</li><li>Demonstrated leader with experience managing with integrity and influence, holding constituents accountable
</li><li>Excellent organizational skills with a particular ability to prioritize work in an environment with multiple and competing interests
</li><li>Ability to implement and manage change, creating an environment that addresses individual and organizational change management needs
</li><li>Strong strategic thinking, project management skills, attention to detail, and ability to proactively identify opportunities and risks
</li><li>Proven ability to perform duties with a high level of professionalism, flexibility, discretion, judgment, diplomacy, and tact
</li><li>Strong business acumen and previous budget oversight experience
</li><li>Advanced proficiency with Microsoft (Word, Excel, and PowerPoint), Zoom, and Google Applications (Drive, Gmail, and Gcal), along with an aptitude and interest in learning new tools and software
</li></ul>PREFERRED QUALIFICATIONS
<ul><li>Master&rsquo;s degree and/or post-baccalaureate certificate in higher education administration, business, or a related field
</li><li>Professional experience in operations, administration, academic administration, or related leadership work
</li><li>Demonstrated ability to prioritize and sequence projects and action items, identifying the resources required to achieve both short and long-term goals
</li><li>Experience working with institutional systems, compliance-related workflows, and extracting and converting data into business information
</li></ul>COMPETENCIES
<ul><li>Strategic Leadership
</li><li>Organizational Awareness
</li><li>Planning and Prioritization
</li><li>Staff Supervision and Development
</li><li>Judgment and Discretion
</li><li>Confidentiality
</li><li>Collaboration and Influence
</li><li>Change Management
</li></ul>WORK ENVIRONMENT &amp; CONDITIONS / PHYSICAL DEMANDS
<ul><li>Full-time exempt position that is benefits-eligible
</li><li>Standard work schedule of 40 hours per week; occasional evening or weekend work may occasionally be required
</li><li>A hybrid work arrangement may be available, subject to School and University policy and supervisor approval
</li><li>Work is performed primarily in an office environment
</li><li>Essential physical requirements include sitting, standing, typing, and light lifting (up to 10 lbs) 
</li></ul> 
SALARY INFORMATION
Grade S08 ($60,100-$95,400) for Associate Director of Operations
Grade S09 ($69,400-$111,300) for Director of Operations
In accordance with applicable pay transparency laws effective October 29, 2025, Simmons University is committed to pay equity, transparency and clear communication throughout the hiring process. The hourly or annual salary range for this position is:
S08$60,100.00 - $95,400.00 
 
This is a benefits-eligible position. 
 
Actual compensation will be based on factors such as experience, education, skills, equity, and external market benchmarks that help guide compensation decisions. Our compensation philosophy is centered around a comprehensive package that includes pay, health benefits, and retirement savings offerings that can be seen here , as well as work-life balance initiatives such as flexible hours and remote work opportunities. We are committed to offering a package that empowers individuals to thrive in their roles, contribute meaningfully, and lead with confidence. 
 
Instructions to Applicants : Please upload all applicable application materials (e.g. resume/cv, cover letter, writing sample, teaching philosophy, etc.) in the Application Materials box on page 2 (&quot;My Experience&quot;) of this application. Documents can be uploaded individually or as a combined document (e.g. PDF).
Simmons University is committed to inclusive excellence in all aspects of an individual&rsquo;s community experience. As a university committed to diversity, equity, and inclusion, Simmons encourages applications from all under-represented groups. Simmons is committed to creating, developing, promoting, and enhancing inclusive hiring practices&ndash;at all levels, for all positions&ndash;ensuring diverse talent pools and the delivery of a consistent positive candidate experience. Simmons is an equal opportunity employer and is committed to continuing to develop a more diverse faculty, staff, student body, and curriculum.</div>

Director or Associate Director of Operations, SSHP

Harvard University

<div></div><div><div><div><div><div><div>June 23, 2026
</div></div><div><div><div>003114SR</div></div></div></div></div></div></div>
 <div><div><div>Company Description 
By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.
About Us 
The mission of Harvard Business School (HBS) is to educate leaders who make a difference in the world. The Division of Research and Faculty Development(DRFD) supports faculty development and the creation of knowledge that advances business scholarship and practice. As the School&rsquo;s largest administrative department, DRFD employs approximately 350 staff members who provide high-touch, customized support to faculty in partnership with colleagues across HBS DRFD is committed to exceptional service, responsiveness, professionalism, and sound judgment. 
Job Description 
Job Summary 
The Director of Research Compliance serves as Harvard Business School (HBS)&rsquo;s senior subject matter expert on research compliance and a key member of the Research Administration team. The Director works collaboratively with faculty, researchers, administrators, and University offices to ensure compliance with applicable requirements while enabling innovative research. This role requires deep expertise in research compliance, sound judgment, and the ability to navigate complex and evolving issues with a practical, solutions-oriented approach. 
The Director contributes in three primary areas:
1. Research Compliance Leadership<ul><li>
Provides strategic leadership, guidance, education, and oversight across research compliance domains, including human subjects protections, sponsored research, research collaborations, data governance, emerging technologies, and related regulatory requirements.</li></ul>
2. Governance and Institutional Decision-Making<ul><li>
Advises faculty and institutional leaders on complex research-related matters, helping balance research objectives, compliance obligations, and institutional risk.</li></ul>
3. Team Leadership<ul><li>
Leads and develops a team responsible for human subjects protections, research compliance, data management, and quality improvement initiatives.</li></ul>
Position Description 
Reporting to the Managing Director, Division of Research and Faculty Development (DRFD) and Research Integrity Officer and working closely with faculty, Research Administration colleagues, HBS and University partners, the Director's responsibilities include:
Research Compliance Leadership<ul><li>
Serve as the School&rsquo;s senior advisor on research compliance and lead the ongoing development and enhancement of HBS&rsquo;s research compliance program.</li><li>
Monitor and interpret federal, state, sponsor, University, and School requirements affecting faculty research.</li><li>
Develop and maintain policies, procedures, guidance, training, and educational resources.</li><li>
Assess compliance risks and recommend practical mitigation strategies.</li><li>
Provide expertise in areas including human subjects&rsquo; protections, data governance and management, sponsored research compliance, export controls, intellectual property, research partnerships, and emerging technologies.</li><li>
Identify opportunities to improve compliance operations through technology, automation, data analytics, and AI-enabled tools.</li><li>
Lead efforts to modernize compliance operations and improve efficiency, consistency, and user experience through which compliance support is delivered.</li></ul>
Research Collaborations and Partnerships<ul><li>
Support the development and management of research collaborations involving faculty, sponsors, external organizations, and research partners.</li><li>
Advise stakeholders on compliance, governance, and institutional considerations related to external partnerships.</li><li>
Collaborate with the Office for Sponsored Programs, Office of Technology Development, Office of the General Counsel, Office of the Vice Provost for Research, and other University offices.</li><li>
Guide faculty and research teams on issues involving data sharing, AI, cloud services, digital platforms, and evolving research methodologies.</li><li>
Help balance faculty research goals, institutional interests, compliance requirements, and partner expectations.</li><li>
Governance and Institutional Decision-Making</li><li>
Partner closely with the Director of Research Facilitation and Planning and other stakeholders to help faculty navigate complex research activities and develop practical, risk-informed paths forward..</li><li>
Advise faculty, administrators, and School leaders on research-related compliance, governance, risk, and operational issues.</li><li>
Facilitate review of research activities, collaborations, data acquisitions, and emerging technologies requiring institutional assessment.</li><li>
Support informed decision-making through effective communication, collaboration, and stakeholder engagement.</li></ul>
Team Leadership and Staff Development<ul><li>
Lead, manage, and develop the school&rsquo;s research compliance team.</li><li>
Directly supervise:<ul><li>
Assistant Director, Research Administration and Human Subjects Protection</li><li>
Assistant Director, Research Compliance, Quality Improvement Program</li><li>
Assistant Director, Research Compliance, Data Management</li></ul></li><li>
Establish priorities, goals, and performance expectations aligned with School objectives.</li><li>
Provide coaching, mentoring, and professional development.</li><li>
Foster a collaborative, service-oriented, and high-performing team culture focused on continuous improvement and operational excellence.</li><li>
Build trust and collaboration by being present on-site and engaging directly with colleagues and various constituents.</li><li>
Other duties as assigned.</li></ul> 
Qualifications 
Basic Qualifications<ul><li>
Master&rsquo;s degree, JD, PhD, or equivalent experience required.</li><li>
A minimum of 10 years of progressively responsible experience in research compliance, research administration, sponsored research, regulatory affairs, human subjects protections, legal affairs, or a related field is required.</li></ul>
Additional Skills, Experience, and Credentials Needed for this Position<ul><li>
Excellent judgment and decision-making skills, with the ability to balance competing priorities and develop practical solutions.</li><li>
Strong understanding of research compliance, governance, and institutional risk management.</li><li>
Demonstrated ability to handle sensitive and confidential information with discretion.</li><li>
Exceptional relationship-building, facilitation, and influencing skills.</li><li>
Strong written and verbal communication skills, including the ability to explain complex issues clearly to diverse audiences.</li><li>
Ability to work effectively in a highly collaborative and matrixed environment.</li><li>
Strong service orientation and experience supporting faculty, senior leaders, and other key stakeholders.</li><li>
Commitment to continuous improvement and interest in leveraging technology, automation, data analytics, and AI-enabled tools to enhance compliance operations and the faculty research experience. 
</li></ul> 
Additional Information<ul><li> 
Standard Hours/Schedule: 40 hours per week</li><li>
Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>
Pre-Employment Screening: Identity, Education, Criminal</li><li>
Other Information:<ul><li>
This is a hybrid position which we consider to be a combination of remote and onsite work at our Boston, MA based campus. HBS expects all staff to be onsite a minimum of 3 days per week and departments provide onsite coverage Monday &ndash; Friday. Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice.</li><li>
We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.</li></ul></li></ul><div></div>
Work Format Details
This position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University&rsquo;s Policy on Employment Outside of Massachusetts. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

Salary Grade and Ranges
This position is salary grade level 059. Please visit Harvard's Salary Ranges to view the corresponding salary range and related information.

Benefits
Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:<ul><li>
Generous paid time off including parental leave</li><li>
Medical, dental, and vision health insurance coverage starting on day one</li><li>
Retirement plans with university contributions</li><li>
Wellbeing and mental health resources</li><li>
Support for families and caregivers</li><li>
Professional development opportunities including tuition assistance and reimbursement</li><li>
Commuter benefits, discounts and campus perks</li></ul>
Learn more about these and additional benefits on our Benefits &amp; Wellbeing Page.

EEO/Non-Discrimination Commitment Statement
Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.
Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non-discrimination policy. Harvard's equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.</div></div></div>

Director of Research Compliance

Steer

<div>
 Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.
 
 
 Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry. In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile.
 
 
 
 About The Role
 
 
 
 As a Strategic Customer Success Manager, you will own and grow relationships with Steer's largest, most complex, and multi-location accounts. Sitting within a collaborative, high-energy team, your mission is to drive executive alignment, lead QBRs, and coordinate cross-functional initiatives to ensure our most important customers are retained and positioned for expansion. Beyond managing your book, you will help shape the future of Enterprise CS at Steer&mdash;building the strategic playbooks and defining how we support complex accounts at scale.
 
 
 
 You Are
 
 
 
 <ul>
 <li>
 An Expert Relationship Builder: You are a strategic, proactive account owner who can build deep trust with both C-suite executives and day-to-day operational contacts.
 </li>
 <li>
 Comfortable with Complexity: You thrive when managing large, multi-location customers with competing priorities, high expectations, and multi-stakeholder dynamics.
 </li>
 <li>
 A Structure Builder: You are energized by the "grey area" and love building order out of chaos. You want to help design the playbook for strategic accounts, not just execute an existing one.
 </li>
 <li>
 Commercially Minded &amp; Composed: You are highly organized, focused on driving business value, and able to remain calm under pressure while balancing customer advocacy with internal capacity.
 
 
 </li>
 </ul>
 
 You Will
 
 
 
 <ul>
 <li>
 Own the Enterprise Lifecycle: Drive end-to-end management of strategic accounts, including account planning, QBRs, renewal readiness, and expansion identification.
 </li>
 <li>
 Build the Strategic Playbook: Help design Steer's enterprise CS framework, defining how we proactively support and scale our highest-value accounts.
 </li>
 <li>
 Champion Cross-Functional Alignment: Partner with Support, Onboarding, Product, Sales, and RevOps to resolve complex escalations and translate customer feedback into internal action plans.
 </li>
 <li>
 Mitigate Risk &amp; Drive Growth: Create clear account plans for top-tier accounts to give the broader team visibility into enterprise health, revenue risks (GRR), and net revenue opportunities (NRR).
 </li>
 <li>
 Streamline Executions: Lead smooth onboarding transitions, coordinate reporting and campaign strategies, and resolve complex issues before they become urgent.
 
 
 </li>
 </ul>
 
 You Have
 
 
 
 
 Must Have
 
 
 
 <ul>
 <li>
 Enterprise Mastery: 5+ years of experience managing complex, strategic B2B SaaS accounts (ideally multi-location or enterprise-scale).
 </li>
 <li>
 Commercial Acumen: A proven history of driving world-class retention metrics; you know how to protect the core business (GRR) while identifying upsells to boost NRR.
 </li>
 <li>
 Executive Communication: Exceptional presentation, project management, and relationship skills, with the ability to command a room of executive stakeholders.
 </li>
 <li>
 Lifecycle Oversight: Demonstrated success managing the entire post-sale lifecycle, including renewals, expansions, health tracking, and cross-functional initiatives.
 
 
 </li>
 </ul>
 
 Nice to Have
 
 
 
 <ul>
 <li>
 Industry Experience: Familiarity with automotive, franchise, or Multi-Shop Operator (MSO) business models.
 </li>
 <li>
 CS Ecosystem Tech: Experience using HubSpot, Slack, Google Workspace, or dedicated Customer Success platforms.
 </li>
 <li>
 Playbook Design: Prior experience assisting with customer onboarding design, integrations, marketing SaaS, or building CS frameworks from scratch.
 
 
 </li>
 </ul>
 
 Interview Process
 
 
 
 <ul>
 <li>
 Initial Screen &ndash; 30 min with Lead Recruiter
 </li>
 <li>
 Hiring Manager Interview &ndash; 45 min with Head of Success
 </li>
 <li>
 Peer Interview &ndash; 30 min with Sr. CSM
 </li>
 <li>
 Case Study Presentation &ndash; 60 min Assignment
 </li>
 <li>
 Problem Solving Exercise &ndash; 60 min with Head of People
 </li>
 <li>
 Reference Checks
 
 
 </li>
 </ul>
 
 We Offer
 
 
 
 <ul>
 <li>
 100% remote work environment
 </li>
 <li>
 Medical, Dental, and Vision insurance within 30 days (100% employer-paid medical)
 </li>
 <li>
 Equity package
 </li>
 <li>
 Flexible PTO with a 15-day minimum
 </li>
 <li>
 Generous Parental Leave
 </li>
 <li>
 FSA and HSA options
 </li>
 <li>
 401(k)
 </li>
 <li>
 Growth &amp; Wellness Stipend
 </li>
 <li>
 WFH Equipment
 </li>
 <li>
 Chance to work with the latest technology
 </li>
 <li>
 A collaborative, high-ownership culture with clear opportunities for career growth
 
 
 </li>
 </ul>
 
 Why Join Steer?
 
 
 
 At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence.
 
 
 Here, you&rsquo;ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.
 
 
 Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work.
 
 
 We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.
 
 
 Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.
</div>

Strategic Customer Success Manager

Explore 92+ Airx sr director nonclinical safety lead in Boston this July. Find roles across top companies and apply now to boost your career.