analyst, data analytics (all levels) Jobs in Atlanta United States

analyst, data analytics (all levels)

data analyst, supply chain Jobs in Atlanta United States

data analyst, supply chain

analyst, enterprise service desk Jobs in Atlanta United States

analyst, enterprise service desk

analyst, inventory planning Jobs in Atlanta United States

analyst, inventory planning

analyst, supplier ops Jobs in Atlanta United States

analyst, supplier ops

analyst enterprise service desk

Medicus IT

<div><div>Overview:</div>
<div></div>
<div>Medicus IT's Analyst, Enterprise Service Desk is responsible for serving as an initial point of contact for triaging, then resolving or accurately escalating incoming client or system generated requests as well as providing a world class client experience daily. Level Ones assist with escalations from Technicians while following documented policies and procedures to effectively set correct ticket priority, then work to resolve issues in accordance with our standard escalations process either remotely or onsite with our clients.</div>
<div></div>
<div>Duties and Responsibilities:</div>
<ul><li>Serve as the first point of contact for all IT-related support requests primarily via phone and as needed via email and/or ticketing system.</li>
<li>Be logged into the phone queues throughout the entire workday to ensure consistent client support.</li>
<li>Troubleshoot and resolve basic desktop, software, network, and hardware issues.</li>
<li>Assist clients with installation, configuration, and usability of desktop computers, mobile devices, printers, and other peripheral equipment.</li>
<li>Follow established troubleshooting and escalation procedures, ensuring timely resolution or proper handoff to higher-tier support.</li>
<li>Maintain accurate documentation of all support requests, solutions, and client interactions in the ticketing system.</li>
<li>Work with vendors to resolve software and hardware-related issues.</li>
<li>Install and configure operating systems, software applications, patches, and updates.</li>
<li>Perform basic virus detection, removal, and system security maintenance.</li>
<li>Monitor and address backup failures, assisting in data restoration efforts when needed.</li>
<li>Educate end-users on best practices for cybersecurity and IT resource usage.</li>
<li>Assist with password resets, account provisioning, and access control.</li>
<li>Participate in an on-call rotation for after-hours support as needed.</li>
<li>Documenting and addressing technical issues and customer interactions, escalating as necessary.</li>
</ul><div>Qualifications and Experience:</div>
<ul><li>Associate's Degree in Technology or related field required.</li>
<li>2-5 years of experience with Microsoft environments required.</li>
<li>0-2 years of MSP specific experience preferred.</li>
<li>Network+ and Security+ certifications preferred.</li>
</ul><div>Knowledge, Skills, And Abilities:</div>
<ul><li>Knowledge of VMWare, Citrix, VPN and Terminal Services.</li>
<li>Backup Technologies.</li>
<li>Internet/DNS/E-mail/Communication issues.</li>
<li>Strong understanding of Windows operating systems, Microsoft Office Suite, and cloud applications.</li>
<li>Knowledge of basic networking concepts, including DNS, DHCP, VPN, and firewall configurations.</li>
<li>Familiarity with remote troubleshooting tools and remote desktop applications.</li>
<li>Ability to diagnose and resolve technical issues in a structured and efficient manner.</li>
<li>Excellent communication and customer service skills with a professional demeanor.</li>
<li>Strong documentation skills with attention to detail.</li>
<li>Ability to work independently and as part of a team in a fast-paced environment.</li>
<li>Adaptability to shifting priorities and willingness to learn new technologies.</li>
<li>Flexibility and adaptability for scheduled shift times</li>
</ul><div>Attributes That Will Drive Success:</div>
<ul><li>Strong problem-solving skills and a client-focused approach.</li>
<li>Ability to remain calm and professional in high-pressure situations.</li>
<li>Commitment to continuous learning and skill development.</li>
<li>Proactive approach to identifying and addressing recurring issues.</li>
<li>Compliance with company policies, procedures, and security best practices.</li></ul></div>

Analyst, Enterprise Service Desk

Matlen Silver

<div>
 
 Job Title:
 
 &nbsp;Data Analyst &ndash; Agile Analytics &amp; Data Governance (Contract)
 
 
 Location:
 
 &nbsp;Atlanta, GA (ONSITE)
 
 
 Interview:
 
 &nbsp;ONSITE
 
 
 Work Mode:
 
 &nbsp;5 Days Onsite
 
 
 Work Authorization:
 
 &nbsp;USC/GC Only
 
 
 
 Overview:
 
 
 Seeking a detail-oriented Data Analyst to support Agile initiatives in a fast-paced enterprise environment. The role focuses on SQL-driven analytics, data governance, reporting optimization, and stakeholder collaboration.
 
 
 
 Key Responsibilities:
 
 
 &bull; Build and enhance reporting solutions for business teams
 
 &bull; Perform data analysis using SQL and Google BigQuery
 
 &bull; Support Agile workflows, intake processes, and analytics delivery
 
 &bull; Collaborate with stakeholders to gather requirements and drive insights
 
 &bull; Improve data quality, validation, and governance practices
 
 
 
 Required Skills:
 
 
 &bull; Strong&nbsp;
 
 SQL
 
 &nbsp;and&nbsp;
 
 Google BigQuery (GBQ)
 
 &nbsp;experience
 
 &bull; Exposure to&nbsp;
 
 Python
 
 &nbsp;for analysis or automation
 
 &bull; Experience working in&nbsp;
 
 Agile environments
 
 
 &bull; Familiarity with&nbsp;
 
 Jira, Atlassian, Smartsheet, Asana
 
 , or similar tools
 
 &bull; Strong communication and stakeholder management skills
 
 
 
 Preferred Background:
 
 
 Retail, ecommerce, supply chain, consumer goods, enterprise tech, or digital transformation environments.
 
 
 Work Arrangement:
 
 
 Contract role supporting high-visibility enterprise analytics initiatives.
 
</div>

Data Analyst – Agile Analytics & Data Governance (ONSITE ROLE & ONSITE INTERVIEW | USC/GC ONLY ON W2 |

The Home Depot

<div>Position Purpose:
The Sr. Analyst SEO is responsible for driving organic growth and visibility to assigned product categories, site segments, and experiences on homedepot.com. The Sr. Analyst will analyze website performance and follow Search Engine Optimization (SEO) best practices to identify and implement optimization strategies to ensure homedepot.com ranks competitively for targeted keywords. This role will require coordination with internal business teams, engineering partners, third party service providers, and vendors. 
Key Responsibilities:<ul><li>
20 % Cross-functional partnership- Meet with key stakeholders and business partners to align on opportunities and risks, strategic priorities, and to share category/site level insights. Represent SEO for assigned categories and work with partners to ensure SEO metrics are understood and prioritized into overall workstreams.</li><li>
10% Professional Development and Process Improvement- Staying informed on the latest industry changes with SEO and working to incorporate new strategies into existing processes.</li><li>
25% Project planning and implementation- Collaborate with cross-functional partners to plan, prioritize, and implement SEO optimizations.</li><li>
15% Reporting &amp; Measurement- Track the performance of assigned categories/functions, measure the impact of SEO optimization projects, and provide data-driven insights for continued improvement.</li><li>
30% SEO Strategy and Analysis- Monitor keyword/site performance and conduct research to identify opportunities to increase organic traffic and content visibility.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This position reports to SEO Manager</li><li>
This position has 0 direct reports.</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel less than 10% of the time</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li>
Working knowledge of Microsoft Office Suite</li><li>
Demonstrated ability to collaborate and work effectively with cross-functional teams</li><li>
Excellent written and verbal communication skills</li><li>
Prior experience with enterprise-level SEO, preferably in an e-commerce environment</li><li>
Proven track record with successfully advocating for SEO, prioritizing work in a highly-matrixed environment, and measuring the impact of optimizations</li><li>
Deep experience with SEO and industry-accepted best practices</li><li>
Excellent communication and collaboration skills</li><li>
Strong analytical skills with the ability to analyze large amounts of data and identify insights</li><li>
Experience with enterprise-level SEO tools, such as Google Search Console, Deepcrawl, Brightedge, Moz, etc.</li><li>
Ability to work independently and manage multiple priorities simultaneously.</li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul> 
Preferred Education:<ul><li>
High School Diploma or GED</li></ul> 
Minimum Years of Work Experience:<ul><li>
3</li></ul> 
Preferred Years of Work Experience:<ul><li>
3</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
None</li></ul>
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
Decision Quality
</li><li>Collaborates</li><li>
Drives Engagement
</li><li>Ensures Accountability</li><li>
Plans and Aligns</li><li>
Customer Focus</li><li>
Drives Results</li><li>
Manages Conflict</li></ul></div>

Senior Analyst, SEO (REMOTE)

Ryder System

<div>Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .
Job Description :
Summary
The Senior Telecom Expense Analyst is responsible for sourcing, negotiating, and lifecycle managing wide area network (WAN) connectivity and telecommunications services across a multi-site enterprise footprint. This role drives cost optimization, vendor performance, and service reliability by aligning carrier strategy with business and technical requirements. The position partners closely with Network Engineering &amp; Operations, Finance, and Business &amp; Operations teams to ensure circuits, contracts, and services are delivered on time, on budget, and in compliance with enterprise standards.
Essential Functions
<ul><li>Own end‑to‑end management of the organization&rsquo;s telecommunications and network services portfolio, including strategic vendor relationships, sourcing decisions, and operational performance across a multi-enterprise footprint.</li>
<li>Serve as the primary point of accountability for telecom carriers, ISPs, and managed service providers, leading contract negotiations, renewals, pricing strategies, and consolidation efforts to optimize cost, performance, and risk.</li>
<li>Oversee the lifecycle of telecom services, including ordering, provisioning, upgrades, disconnects, and inventory management. Ensure accurate documentation and system records (e.g., CMDB/ServiceNow) and maintain visibility into installations, site turn‑ups, and decommissions to support timely delivery and operational readiness. Makes recommendations to provide cost savings where/when possible.</li>
<li>Provide governance over service delivery by establishing and managing SLAs, conducting vendor performance reviews, tracking scorecards, and leading escalations to ensure service quality and accountability. Validate contract terms related to termination rights, service credits, and risk mitigation.</li>
<li>Develop and execute wide‑area network (WAN) sourcing strategies leveraging technologies such as DIA, broadband, 4/5G, and satellite solutions to support business growth.</li>
<li>Participate in forecasting telecom spend and support annual budgeting and long‑range planning cycles, ensuring alignment with financial targets and operational needs.</li>
<li>Partner closely with Network Engineering and other internal stakeholders to align on technical standards, requirements, and deployment timelines. Support mergers, acquisitions, and divestitures through circuit rationalization and integration planning.</li>
</ul>Skills and Abilities
<ul><li>Negotiation &amp; influencing, Required</li>
<li>Analytical &amp; detail oriented, Required</li>
<li>Financial acumen, Required</li>
<li>Cross-team collaboration, Required</li>
<li>Strong written &amp; executive communication, Required</li>
<li>Ability to manage large multi-site environments, Required</li>
<li>Strong contract negotiation and vendor management skills, Required</li>
</ul>Qualifications
<ul><li>Bachelor's degree in business administration / supply chain management / finance or related, Required</li>
<li>Three (3) years to Five (5) years or more in Telecom/WAN procurement, carrier management, or network operations, Required</li>
<li>3 years or more in Sourcing DIA, broadband, 4/5G, Starlink services. Knowledge of SDWAN architectures (i.e. Meraki), Required</li>
<li>3 years or more in financial analysis and budgeting</li>
<li>Telecom expense management (TEM) systems experience, Preferred</li>
<li>3 years or more in ITSM/CMDB platforms (ServiceNow or similar), Preferred</li>
<li>Proficiency with Excel and reporting tools Intermediate, Required</li>
<li>SDWAN architectures (i.e. Meraki) Intermediate, Required</li>
</ul>Job Category: IT Assets
Compensation Information :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate&rsquo;s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type :
Salaried
Minimum Pay Range:
$75,000.00
Maximum Pay Range:
$85,000.00
Benefits Information :
For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
For more information about benefits, click here (https://ryder.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=4022345&amp;hashed=256118533) to download the comprehensive benefits summary.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note :
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com .
Current Employees :
If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .
\#wd</div>

Senior Telecom Expense Analyst

SouthStar Energy Services

<div>
 The position is responsible for quantitative analysis on structured pricing products and developing tools and models for forecast and valuation. This role maintains the existing quantitative models and provides detailed report on model results timely and accurately. The position is accountable for continuously improving models, analysis and database across different markets. The candidate must be able to develop and implement advanced modeling methodologies to foster company-wide business decision making. This position also requires establishing close working relationship with other teams across the enterprise.
 
 
 
 This position may be filled as Data Analytics Analyst (Grade 4), Senior Data Analytics Analyst (Grade 5), or Staff Data Analytics Analyst (Grade 6). Individuals who demonstrate advanced skills in terms of work experience, education, and certifications may be eligible for the more advanced position.
 
 
 
 
 
 Functional Expertise:
 
 
 
 
 <ul>
 <li>
 Analyze and organize key customer data for use in pricing and planning.
 </li>
 <li>
 Manage, improve, and validate existing predicative models, including the running of monthly reports that summarize key forecasting results to be used throughout the organization.
 </li>
 <li>
 Develop new statistical models to support special project analysis as requested.
 </li>
 <li>
 Leveraging innovative technologies such as machine learning and AI techniques to foster data analytical capability and support company growth strategy
 
 
 </li>
 </ul>
 
 
 Business Acumen:
 
 
 
 
 <ul>
 <li>
 Understand the importance of Data Analytics to the profitability of the company
 </li>
 <li>
 Constantly look for ways to improve the current models in multiple markets to mitigate potential model risks and enhance profitability
 </li>
 <li>
 Thorough knowledge of quantitative methods, statistical models, and optimization concepts and the ability to apply them to business situations
 </li>
 <li>
 Understand how data can be used and how data quality can be improved to discover and mitigate risks inherent in our business
 
 
 </li>
 </ul>
 
 
 Engagement:
 
 
 
 
 <ul>
 <li>
 Exhibit high level of personal responsibility to data analysis.
 </li>
 <li>
 Support internal and external auditing on models and analytics tools
 </li>
 <li>
 Collaborate with other teams to develop modeling tools and analysis reports and communicate projects results/status to appropriate audience
 </li>
 <li>
 Partner with management in decision making processes and influence the actions of others to ensure the achievement of business goals
 
 
 </li>
 </ul>
 
 
 Driving Results:
 
 
 
 
 <ul>
 <li>
 Collect, organize, and process complex data and information from multiple sources, verify its accuracy, and effectively build analytical models based on the data to enhance business profitability
 </li>
 <li>
 Drive efficiencies through continuous process improvement without implementing undue complexity
 </li>
 <li>
 May direct the work of other lower-level professionals
 
 
 </li>
 </ul>
 
 
 Required:
 
 
 
 
 
 Education, Certifications/Licenses:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in mathematics, economics, engineering, or similar discipline.
 
 
 </li>
 </ul>
 
 
 Preferred:
 
 
 
 
 <ul>
 <li>
 Graduate degree in quantitative discipline
 
 
 </li>
 </ul>
 
 DATA ANALYTICS ANALYST (Grade 4)
 
 
 
 
 
 Required:
 
 
 
 
 
 Related Work Experience:
 
 
 
 <ul>
 <li>
 3-5 years&rsquo; experience in data analytics and database management
 
 
 </li>
 </ul>
 
 
 Preferred:
 
 
 
 
 <ul>
 <li>
 Utility, natural gas or other energy industry experience
 </li>
 <li>
 Experience with Databricks and/or AI Cloud-Based Solutions
 
 
 </li>
 </ul>
 
 
 Required:
 
 
 
 
 
 Specific Skills &amp; Knowledge:
 
 
 
 <ul>
 <li>
 Advanced proficiency in MS Office Suite such as Excel
 </li>
 <li>
 Knowledge of data base management systems such as SQL Server or MySQL
 </li>
 <li>
 Proven record of experience working with large databases and use of statistical models for valuation and prediction.
 </li>
 <li>
 Ability to manage multiple projects at once with several departments and stakeholders in a timely fashion with measurable results.
 
 
 </li>
 </ul>
 
 SENIOR DATA ANALYTICS ANALYST (Grade 5)
 
 
 
 
 
 Required:
 
 
 
 
 <ul>
 <li>
 5-9 years&rsquo; experience in data gathering, analytics and reporting
 </li>
 <li>
 Proven track record of model creation and management in a business environment.
 </li>
 <li>
 Extensive experience in manipulating large databases using SQL and Azure
 
 
 </li>
 </ul>
 
 
 Preferred:
 
 
 
 
 <ul>
 <li>
 Utility, natural gas or other energy industry experience
 </li>
 <li>
 Hands on experience with Machine Learning, Artificial Intelligence, and/or Big Data
 </li>
 <li>
 Experience with Databricks and/or AI Cloud-Based Solutions
 
 
 </li>
 </ul>
 
 
 Required:
 
 
 
 
 <ul>
 <li>
 Advanced proficiency in MS Office Suite such as Excel
 </li>
 <li>
 Knowledge of data base management systems such as SQL Server or MySQL.
 </li>
 <li>
 Proven record of experience working with large databases and use of statistical models for valuation and prediction.
 </li>
 <li>
 Ability to manage multiple projects at once with several departments and stakeholders in a timely fashion with measurable results.
 </li>
 <li>
 Experience with data visualization in Power BI or other comparable tools
 </li>
 <li>
 Demonstrate quantitative skills and ability to apply complex financial and statistical principles
 </li>
 <li>
 Hands on programming skills using Python
 
 
 </li>
 </ul>
 
 STAFF DATA ANALYTICS ANALYST (Grade 6)
 
 
 
 
 
 Required:
 
 
 
 
 <ul>
 <li>
 9+ years&rsquo; experience in data gathering, analytics and reporting
 </li>
 <li>
 Proven track record of model creation and management in a business environment.
 </li>
 <li>
 Extensive experience in manipulating large databases using SQL and Azure
 </li>
 <li>
 Hands on experience on Machine Learning, Artificial Intelligence, and/or Big Data
 
 
 </li>
 </ul>
 
 
 Required:
 
 
 
 
 <ul>
 <li>
 Advanced proficiency in MS Office Suite such as Excel and Access
 </li>
 <li>
 Knowledge of data base management systems such as SQL Server or MySQL.
 </li>
 <li>
 Proven record of experience working with large databases and use of statistical models for valuation and prediction.
 </li>
 <li>
 Ability to manage multiple projects at once with several departments and stakeholders in a timely fashion with measurable results.
 </li>
 <li>
 Experience with data visualization in Power BI or other comparable tools
 </li>
 <li>
 Demonstrate quantitative skills and ability to apply complex financial and statistical principles
 </li>
 <li>
 Technical leadership experience and programming skills using Python
 
 
 </li>
 </ul>
 
 
 Working Conditions/Physical Requirement:
 
 
 
 
 The incumbent works in an office environment/on-site.
 
 
 
 Disclaimer:
 
 This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.
 
 
 
 
 About Southern Company Gas
 
 
 
 
 Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America&rsquo;s premier energy company. Southern Company Gas serves approximately 4.2 million natural gas utility customers through its regulated distribution companies in four states and approximately 600,000 retail customers through its companies that market natural gas. Other nonutility businesses include investments in interstate pipelines and ownership and operation of natural gas storage facilities. For more information, visit southerncompanygas.com .
 
 
 Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com .
 
 
 Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and bene&filig;ts will also be provided during the hiring process.
 
 
 Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
 
 
 Job Identification: 17421
 
 
 Job Category: Data Analytics
 
 
 Job Schedule: Full time
 
 
 Company: Southstar Energy Services
</div>

Analyst, Data Analytics (All Levels)

Southern Company

<div>The position is responsible for quantitative analysis on structured pricing products and developing tools and models for forecast and valuation. This role maintains the existing quantitative models and provides detailed report on model results timely and accurately. The position is accountable for continuously improving models, analysis and database across different markets. The candidate must be able to develop and implement advanced modeling methodologies to foster company-wide business decision making. This position also requires establishing close working relationship with other teams across the enterprise.
This position may be filled as Data Analytics Analyst (Grade 4), Senior Data Analytics Analyst (Grade 5), or Staff Data Analytics Analyst (Grade 6). Individuals who demonstrate advanced skills in terms of work experience, education, and certifications may be eligible for the more advanced position.
Functional Expertise:
<ul><li><div>Analyze and organize key customer data for use in pricing and planning.
</div></li><li><div>Manage, improve, and validate existing predicative models, including the running of monthly reports that summarize key forecasting results to be used throughout the organization.</div></li>
<li><div>
Develop new statistical models to support special project analysis as requested.</div></li>
<li><div>
Leveraging innovative technologies such as machine learning and AI techniques to foster data analytical capability and support company growth strategy</div></li>
</ul>
Business Acumen:
<ul><li><div>Understand the importance of Data Analytics to the profitability of the company</div></li>
<li><div>
Constantly look for ways to improve the current models in multiple markets to mitigate potential model risks and enhance profitability</div></li>
<li><div>
Thorough knowledge of quantitative methods, statistical models, and optimization concepts and the ability to apply them to business situations</div></li>
<li><div>
Understand how data can be used and how data quality can be improved to discover and mitigate risks inherent in our business</div></li>
</ul>
Engagement:
<ul><li><div>Exhibit high level of personal responsibility to data analysis.</div></li>
<li><div>
Support internal and external auditing on models and analytics tools</div></li>
<li><div>
Collaborate with other teams to develop modeling tools and analysis reports and communicate projects results/status to appropriate audience</div></li>
<li><div>
Partner with management in decision making processes and influence the actions of others to ensure the achievement of business goals</div></li>
</ul>
Driving Results:
<ul><li><div>Collect, organize, and process complex data and information from multiple sources, verify its accuracy, and effectively build analytical models based on the data to enhance business profitability</div></li>
<li><div>
Drive efficiencies through continuous process improvement without implementing undue complexity</div></li>
<li><div>
May direct the work of other lower-level professionals</div></li>
</ul>
Education, Certifications/Licenses:
Required:
<ul><li>Bachelor&rsquo;s degree in mathematics, economics, engineering, or similar discipline.</li>
</ul>
Preferred:
<ul><li>Graduate degree in quantitative discipline</li>
</ul>
DATA ANALYTICS ANALYST (Grade 4)
Related Work Experience:
Required:
<ul><li>3-5 years&rsquo; experience in data analytics and database management</li>
</ul>
Preferred:
<ul><li><div>Utility, natural gas or other energy industry experience</div></li>
<li><div>
Experience with Databricks and/or AI Cloud-Based Solutions
</div></li></ul>Specific Skills &amp; Knowledge:
Required:
<ul><li><div>Advanced proficiency in MS Office Suite such as Excel</div></li>
<li><div>
Knowledge of data base management systems such as SQL Server or MySQL</div></li>
<li><div>
Proven record of experience working with large databases and use of statistical models for valuation and prediction.</div></li>
<li><div>
Ability to manage multiple projects at once with several departments and stakeholders in a timely fashion with measurable results.</div></li>
</ul>
SENIOR DATA ANALYTICS ANALYST (Grade 5)
Related Work Experience:
Required:
<ul><li><div>5-9 years&rsquo; experience in data gathering, analytics and reporting</div></li>
<li><div>
Proven track record of model creation and management in a business environment.</div></li>
<li><div>
Extensive experience in manipulating large databases using SQL and Azure</div></li>
</ul>
Preferred:
<ul><li><div>Utility, natural gas or other energy industry experience</div></li>
<li><div>
Hands on experience with Machine Learning, Artificial Intelligence, and/or Big Data</div></li>
<li><div>
Experience with Databricks and/or AI Cloud-Based Solutions
</div></li></ul>Specific Skills &amp; Knowledge:
Required:
<ul><li><div>Advanced proficiency in MS Office Suite such as Excel
</div></li><li><div>Knowledge of data base management systems such as SQL Server or MySQL.</div></li>
<li><div>
Proven record of experience working with large databases and use of statistical models for valuation and prediction.</div></li>
<li><div>
Ability to manage multiple projects at once with several departments and stakeholders in a timely fashion with measurable results.</div></li>
<li><div>
Experience with data visualization in Power BI or other comparable tools</div></li>
<li><div>
Demonstrate quantitative skills and ability to apply complex financial and statistical principles</div></li>
<li><div>
Hands on programming skills using Python</div></li>
</ul>
STAFF DATA ANALYTICS ANALYST (Grade 6)
Related Work Experience:
Required:
<ul><li><div>9+ years&rsquo; experience in data gathering, analytics and reporting</div></li>
<li><div>
Proven track record of model creation and management in a business environment.</div></li>
<li><div>
Extensive experience in manipulating large databases using SQL and Azure</div></li>
<li><div>
Hands on experience on Machine Learning, Artificial Intelligence, and/or Big Data
</div></li></ul>Preferred:
<ul><li><div>Utility, natural gas or other energy industry experience</div></li>
<li><div>
Experience with Databricks and/or AI Cloud-Based Solutions
</div></li></ul>Specific Skills &amp; Knowledge:
Required:
<ul><li><div>Advanced proficiency in MS Office Suite such as Excel and Access
</div></li><li><div>Knowledge of data base management systems such as SQL Server or MySQL.</div></li>
<li><div>
Proven record of experience working with large databases and use of statistical models for valuation and prediction.</div></li>
<li><div>
Ability to manage multiple projects at once with several departments and stakeholders in a timely fashion with measurable results.</div></li>
<li><div>
Experience with data visualization in Power BI or other comparable tools</div></li>
<li><div>
Demonstrate quantitative skills and ability to apply complex financial and statistical principles</div></li>
<li><div>
Technical leadership experience and programming skills using Python</div></li>
</ul>
Working Conditions/Physical Requirement:
The incumbent works in an office environment/on-site.
Disclaimer: This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.
About Southern Company Gas
Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America&rsquo;s premier energy company. Southern Company Gas serves approximately 4.2 million natural gas utility customers through its regulated distribution companies in four states and approximately 600,000 retail customers through its companies that market natural gas. Other nonutility businesses include investments in interstate pipelines and ownership and operation of natural gas storage facilities. For more information, visit southerncompanygas.com .
Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com .
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and beneﬁts will also be provided during the hiring process.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Identification: 17421
Job Category: Data Analytics
Job Schedule: Full time
Company: Southstar Energy Services</div>

Alston & Bird

<div>THE FIRM
As a leading international law firm, we are dedicated to excellence through impactful communication, collaboration, and community involvement. Our company culture has earned us one of the &quot;100 Best Companies to Work For&quot; for 26 consecutive years. This honor, along with many others, highlights our commitment to innovation and professional development. At Alston &amp; Bird LLP, our foundation is made of trust, reliability, and compassion.
JOB DESCRIPTION
<div>SUMMARY
Alston &amp; Bird is seeking a qualified and dynamic individual for the position of Help Center Analyst who provides excellent customer service, is passionate about helping others and enjoys troubleshooting firm technology! Under direction of supervisor, this individual will act as a single point of contact for all Alston &amp; Bird employees to report Information Technology (I.T.) related questions and problems while providing first level support for customers in a timely, accurate, and courteous manner.
RESPONSIBILITIES INCLUDE, BUT NOT LIMITED TO
<ul><li>Provide courteous and effective technical support for customers who have questions or problems relating to the Alston &amp; Bird computer and telephone systems.
</li><li>Develop and maintain an expert knowledge of all aspects of the Alston &amp; Bird I.S. environment.
</li><li>Ensure that all instances received are resolved to the customer&rsquo;s satisfaction and provide management escalation and customer notification of I.S. problems as needed.
</li><li>Accurately and extensively document all instances in the Ticketing System including developing and maintaining content submissions to the document Knowledge Base.
</li><li>Adhere to assigned schedule including start/end time, breaks and lunch hour and maintain flexibility in adjusting work schedules as needed to meet business needs and maintain customer service levels.
</li><li>Act as the Help Center liaison on the product(s) supported and represent the Help Center and customer in meetings and projects.
</li><li>Provide technical support and resolution on-call after hours (on-call includes nights, weekends, and holidays).
</li><li>Provide technical support remotely during firm closure, inclement weather or other emergencies.
</li></ul></div>SKILLS NEEDED TO BE SUCESSFUL
<ul><li>Exceptional customer service and interpersonal skills.
</li><li>Excellent verbal and written communication.
</li><li>Ability to follow and adhere to all departmental procedures.
</li><li>Extensive technical knowledge, troubleshooting and support of Microsoft Windows, Microsoft Office, remote access and all firm technology.
</li><li>Must complete skills assessment to be considered.
</li></ul>EDUCATION &amp; EXPERIENCE
<ul><li>Ability to understand procedures and instructions specific to the area of assignment as would be acquired during four years of high school.
</li><li>Associates or Bachelor&rsquo;s degree is not required but preferred.
</li><li>Previous experience of 2-5 years in a related environment.
</li><li>Previous Help Desk experience of 2-5 years preferred.
</li></ul>EQUAL OPPORTUNITY EMPLOYER
Alston &amp; Bird LLP is an Equal Opportunity Employer does not discriminate on the bases of any status protected under federal, state, or local law. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status or disability in relation to our recruiting, hiring, and promoting practices.
The statements contained in this position description are not necessarily all-inclusive, additional duties and responsibilities may be assigned, and requirements may vary from time to time.
Professional business references and a background screening will be required for all final applicants selected for a position.
If you need assistance or an accommodation due to a disability you may contact donavan.mclean@alston.com .
Alston &amp; Bird is not currently accepting resumes from agencies for this position. If you are a recruiter, search firm, or employment agency, you will not be compensated in any way for your referral of a candidate even if Alston &amp; Bird hires the candidate.</div>

Help Center Analyst

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