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application engineer

Waystar

<div><div>ABOUT THIS POSITION</div><div></div>
Right now, we are looking for an outstanding, brilliant, and driven Software Engineer to join our growing team. While our Software Engineers are involved in multiple things throughout the Technology organization, primarily they are responsible for building highly scalable software frameworks, establishing high-quality coding and SDLC practices, and providing instruction to Technology team members on the proper usage of new technologies.<div></div><div>
WHAT YOU'LL DO</div><ul><li><div>
You will join a team of full stack engineers to build new features for our web applications, as well as support and maintain them</div></li><li><div>
You should expect to move up and down the software stack, writing client-side JavaScript, HTML, and CSS, server-side PHP and the SQL statements for the products you release</div></li><li><div>
Collaborate with Product, UX and other engineering teams to solve difficult problems and design new features</div></li><li><div>
Scope out technical designs that enable your team to execute on proposed solutions</div></li><li><div>
Upgrade legacy apps and code to modern frameworks and technologies</div></li><li><div>
Mentor junior engineers and promote a culture of learning and teaching</div></li><li><div>
Embrace an agile development process that emphasizes test automation, code reviews, and fast release cycles</div></li><li><div>
Be a communicator! Have opinions and the ability to justify them - we want to know what you think</div></li></ul><div></div><div>
WHAT YOU'LL NEED</div><ul><li><div>
Bachelor&rsquo;s Degree in Computer Science or related field preferred (or equivalent experience)</div></li><li><div>
2+ years of professional full stack web development experience</div></li><li><div>
Object-oriented programming (we&rsquo;re mostly PHP)</div></li><li><div>
Relational databases (we use MySql)</div></li><li><div>
Modern JavaScript frameworks such as Angular, React, or Vue (we use Vue)</div></li><li><div>
JavaScript, HTML, CSS, and/or MVC Frameworks</div></li><li><div>
Unit and integration testing methodologies</div></li><li><div>
Distributed system architecture and asynchronous processing using queues (AWS SQS)</div></li><li><div>
Automated production logging, monitoring and alerting</div></li><li><div>
Agile development</div></li></ul><div></div><div><div>
ABOUT WAYSTAR</div><div></div><div>
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.</div><div>
Waystar&rsquo;s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic &amp; fun.</div><div></div><div>
Waystar products have won multiple Best in KLAS&reg; or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book&trade; surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit <div>waystar.com</div> or follow <div>@Waystar</div> on Twitter.</div></div><div></div><div>
WAYSTAR PERKS</div><ul><li>
Competitive total rewards (base salary + bonus, if applicable)</li><li>
Customizable benefits package (3 medical plans with Health Saving Account company match)</li><li>
We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays</li><li>
Paid parental leave (including maternity + paternity leave)</li><li>
Education assistance opportunities and free LinkedIn Learning access</li><li>
Free mental health and family planning programs, including adoption assistance and fertility support</li><li>
401(K) program with company match</li><li>
Pet insurance</li><li>
Employee resource groups</li></ul><div></div><div>
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.</div><div>
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</div></div>

Application Engineer

The Home Depot

<div>Position Purpose:
As a Product Security Engineer, you will act as a dedicated security partner for a specific business portfolio. You won&rsquo;t just be finding bugs; you will be building a &quot;Secure Flow&quot; (paved path) that integrates security directly into the developer workflow. You will lead a portfolio to establish a scalable operating model, ensuring that every application&mdash;whether in-house, SaaS, or COTS&mdash;is visible, assessed, and secured. 
Key Responsibilities:<ul><li>
100% Deliver Execution &amp; Problem Solving - Collaborate with Enterprise Technology to configure and integrate cybersecurity systems that mitigate risk; Troubleshoot and quickly resolve escalated incidents; Design, build, configure, maintain, monitor cybersecurity threat defense capabilities and user access management; Coordinate integration and collaboration with managed security providers; Investigate and recommend corrective actions related to incidents</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This position typically reports to Manager or Sr. Manager</li><li>
This position has 0 Direct Reports</li></ul> 
Travel Requirements:<ul><li>
No travel required.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<div><ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li><li>
3&ndash;5 years of experience in Product Security, Application Security (AppSec), or DevSecOps.</li><li>
Hands-on experience integrating and managing security scanning tools such as SAST, DAST, and secret scanning within CI/CD pipelines and source code repositories.</li><li>
Experience conducting threat modeling for applications and identifying design-level security risks.</li><li>
Ability to interpret security tool findings and partner with engineering teams to remediate Critical and High-risk vulnerabilities.</li><li>
Strong communication skills with the ability to clearly explain technical security risks to non-security stakeholders.</li></ul></div> 
<div>Preferred Qualifications<ul><li>
Experience with SaaS Security Posture Management (SSPM) tools and validating security coverage across a SaaS application portfolio.</li><li>
Proficiency with formal threat modeling methodologies such as STRIDE, PASTA, or similar frameworks.</li><li>
Experience working closely with architects and engineering leaders to influence secure design decisions early in the development lifecycle.</li><li>
Demonstrated ability to build trusted relationships with engineering and product stakeholders and promote a &ldquo;Secure from Start&rdquo; mindset.</li><li>
Experience maintaining security metrics or scorecards and presenting security posture and remediation progress to leadership or portfolio stakeholders.</li><li>
Strong ability to position security as an enabler of developer velocity and business outcomes, not just risk reduction.</li></ul></div>
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Preferred Education:<ul><li>
No additional education</li></ul> 
Minimum Years of Work Experience:<ul><li>
2</li></ul> 
Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
None</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
Action Oriented</li><li>
Collaborates</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Drives Results</li></ul></div>

Cybersecurity Engineer II, Product Security (REMOTE)

HERMEZ-IT

Position Description: GTA Senior Software Configuration/Release EngineerThis position is responsible for automating and maintaining cloud configuration and infrastructure processes across GTA-AWS environments.ON-SITE INTERVIEWS ONLYHYBRID - IN THE OFFICE 2 DAYS PER WEEK Candidates Must be Permanent Residents. Position available for extensions. The Senior Software Configuration/Release Engineer is responsible for designing, automating, and maintaining cloud configuration, release, and infrastructure management processes across GTA&rsquo;s AWS environments. This role ensures highly available, secure, compliant, and well-governed cloud platforms through effective automation, Infrastructure as Code (IaC), patch management, backup strategy, and certificate governance. The engineer will work closely with DevOps, Security, and Infrastructure teams to support stable, reliable statewide services. Responsibilities Cloud Configuration &amp; Infrastructure Automation Develop, implement, and maintain configuration management processes, policies, and standards for AWS environments. Build, deploy, and enhance Infrastructure as Code (IaC) solutions using Terraform to automate provisioning, configuration, and lifecycle management of AWS resources (e.g., EC2, S3, RDS, IAM, ACM). Manage and optimize multiple environments (Dev, Test, Stage, Prod) ensuring configuration consistency and security. Release Engineering &amp; AWS DevOps Senior Experience supporting automation pipelines using the AWS Code Suite: Code Commit, Code Build, CodeDeploy, and CodePipeline. Work closely with DevOps teams to support release activities, deployments, rollbacks, configuration updates, and environment readiness. Backup, Patching &amp; Compliance Design and maintain automated AWS backup solutions to ensure data integrity, resiliency, and compliance with state retention policies. Implement automated patching workflows for cloud infrastructure to maintain required security and compliance posture. Conduct periodic audits of environment configuration, patch levels, backup integrity, and certificate compliance; recommend and implement improvements. Security &amp; Certificate Management Manage installation, renewal, rotation, and validation of SSL/TLS certificates across AWS services. Ensure secure communication configurations and alignment with state and federal security requirements. Documentation, Governance &amp; Training Maintain detailed, accurate documentation of configuration baselines, IaC standards, module usage, and environment changes. Provide training and guidance to team members on Terraform, AWS infrastructure best practices, backup strategies, patch automation, and certificate management. Core Competencies Strong analytical and troubleshooting skills with a proactive approach to cloud optimization. Ability to break down complex problems, create tactical plans, and contribute to strategic improvements. Attention to detail with strong diagnostic and problem-investigation abilities. Effective verbal and written communication skills. Strong organizational and planning abilities. Self-motivated, collaborative, and able to work in fast-paced environments. Minimum Qualifications Bachelor&rsquo;s degree in computer science, Information Systems, or related field; or equivalent professional training, certification, or experience. Eight (8) years of configuration management experience, including: Proficiency with Terraform and IaC methodologies Hands-on experience with AWS services (EC2, S3, RDS, IAM, ACM) Experience with cloud backup solutions and automated patching Expertise in SSL/TLS certificate management and security best practices Preferred Qualifications Scripting experience (e.g., Python, Bash, PowerShell) for automation within AWS/Terraform. AWS Certification(s) and/or Terraform Certification. Experience working with state or local government environments. Experience with vendor oversight or management. Experience with project management or Agile delivery tools. Experience with organizational change management (OCM).Skills Table: Skill Required / Desired Amount of ExperienceSENIOR EXPERIENCE using the AWS Code Suite: CodeCommit, CodeBuild, CodeDeploy, and CodePipeline Required 7 YearsThe engineer will work closely with DevOps, Security, and Infrastructure teams to support stable, reliable statewide services. Required 7 YearsBuild, deploy, and enhance Infrastructure as Code (IaC) solutions using Terraform to automate provisioning, configuration, and lifecycle management Required 3 YearsDesign and maintain automated AWS Backup, Patching solutions to ensure data integrity, resiliency, and compliance with state retention policies. Required 7 YearsManageinstallation, renewal, rotation, and validation of SSL/TLS certificates across AWS services.Required 7 YearsMaintain detailed, accurate documentation of configuration baselines, IaC standards, module usage, and environment changes. Required 3 YearsProvide training and guidance to team members on Terraform, AWS infrastructure best practices, backup strategies, patch automation, and certificate Required 3 YearsON-SITE INTERVIEWS ONLY RequiredTWO DAYS PER WEEK WORK IN THE OFFICE RequiredWhat is your candidate's email address?If selected for engagement, your candidate will be expected to start no later than 2 weeks (10 business days) after the client's selection date? Do you agree to this requirement?On-Site Interviews Only. Do you and your candidate accept this requirement? Hybrid Work Environment REQUIRES 2 days-per-week On-Site in the office. Do you and your candidate accept this requirement? In what City and State is your candidate located? Candidates MUST be Permanent Residents (US Citizens or Green Card Holders). Do you and your candidate accept this requirement?Pay: $47.00 per hourWork Location: Hybrid remote in Atlanta, GA 30332

Build and Release Engineer

Craftner Inc

Project Manager (IT) Senior/ Release Train Engineer RoleLocation: Atlanta (Onsite)Experience: 10+Preferred: W2 onlyJDThe release train engineer (RTE) coaches and supports an agile &ldquo;team of teams&rdquo; known as an agile release train (ART). The RTE is focused primarily on relentless improvement via Program Increment (PI) planning/execution, measuring delivery and flow of the ART, and tracking the execution of features and capabilities.Key ResponsibilitiesSupporting Program Increments (PI)<ul><li>Plan, organize and facilitate ART ceremonies (e.g. program increment (PI) planning, ART sync, product owner (PO) sync, scrum of scrums, ART system demos, and inspect &amp; adapts). These events help track progress, escalate problems, and resolve dependencies.</li><li>Support PI execution &ndash; significant responsibility for the successful execution of the PI, including tracking execution of the features in the ART Kanban, ensuring the ART meets its definition of done.</li><li>Encourage collaboration between teams, following the SAFe methodology and framework. Contributing to the advancement and improvement of agile practices within the organization.</li></ul>Measuring Delivery and Flow<ul><li>Ensure ART delivery, maturity, and performance by establishing ART flow measures and dashboards, overseeing development of reports and analysis to track progress towards goals, ex:</li><li>Program Boards</li><li>Delivery Plans</li><li>PI Predictability, Feature/PBI Burndown, Cycle Time and Velocity</li><li>Status Reporting/OKRs</li><li>Govern best practice usage of Azure DevOps (ADO), ensuring data quality and integrity for the ART via ADO queries, audits, and coaching/training of teams.</li></ul>Assist in Tracking the Execution of Features and Capabilities<ul><li>Facilitate agreement of milestones, cadence of increments and releases for the ART</li><li>Coordination of deployment and release activities for the ART</li><li>Manage and coordinate ART and Solution dependencies</li><li>Work with the business, product, and delivery teams to identify risks or impediments to achieving objectives. </li></ul>Skills and Experience<ul><li>Understanding of and experience with SAFe.</li><li>Experience with agile frameworks such as Scrum or Kanban.</li><li>Strong interpersonal and communication skills (written, verbal, presentation).</li><li>Experience in supervising or leading teams; demonstrated ability to drive and influence peers.</li><li>Strong analytical and problem-solving skills.</li><li>Experience in coaching and mentoring teams in agile principles and practices.</li><li>Experience in leading and facilitating agile ceremonies.</li><li>Experience fostering team self-organization and continuous improvement.</li><li>Experience with Azure DevOps (preferred)</li><li>Experience using enterprise agile planning tools (e.g. Azure DevOps, Planview Leankit/EnterpriseOne, Atlassian Jira Align, Broadcom Rally, Apptio Targetprocess).</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree (or equivalent years of experience).</li><li>Agile, Scrum, SAFe or project management certifications preferred (e.g. SA, SPC, RTE, CSM, CSP, PMI).</li></ul>Background in wealth management or finance industry is preferredJob Type: ContractPay: Up to $55.00 per hourWork Location: In person

Project Manager (IT) Senior/ Release Train Engineer Role - Only W2

Truist

<div>The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)<h3 class="jobSectionHeader">
Please review the following job description:</h3>
The Release Train Engineer is a servant leader and coach for the Agile Release Train. Facilitate and enable end-to-end value through Agile Release Trains following guidelines and ensuring Agile processes are being observed. Responsible for communicating with Product and Solution Management, Product Owners, and other stakeholders to ensure strategy and execution alignment, manage risks, remove/escalate impediments, manage cross-train dependencies and escalate enterprise dependencies. Understands lean/Agile best practices and is expected to act as an Agile coach on the Agile Release Train.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Lead Scrum and/or Kanban teams in PI Planning, Scrum of Scrums, and other Agile Ceremonies of low to moderate complexity.
2. Responsible for delivering results of projects in terms of predictability of delivery, productivity improvement, schedule and delivery of commitments, and quality.
3. Responsible for ensuring data maintained in Agile Tools is consistent across ARTs to support enterprise-wide requirements.
4. Responsible for relevant budgeting and oversight of capital and non-capital expenditure within their ART.
5. Responsible for ensuring Truist Agile SDLC, Agile Operating Framework and Risk Framework are appropriately followed.
6. Active participant with the Truist Agile Guild and Agile RTE Communities of Practice.
7. Coordinate with other Release Train Engineers for cross ART dependencies and Road Map Reviews.
8. Work with Scrum or Kanban masters in a consultant model, helping the teams embrace an agile mindset, leverage Agile and its ceremonies, roles, and artifacts to reach greater success.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. College degree in a related field of study or equivalent education and related training or experience
2. Minimum of five years Program Management experience and/or five years of experience as a Scrum Master, including experience with PI Planning and Execution
3. SAFe Agilist Certification Strong knowledge of and background with Agile concepts
4. Strong communication and organizational change management experience
5. Experience in delivery function at large organizations or Fortune 500 companies
Preferred Qualifications:
1. SAFe RTE Certified and Enablement is preferred
2. Certified Scrum Master
3. Experience in the banking or financial services industry.
OTHER JOB REQUIREMENTS / WORKING CONDITIONS
Sitting
Constantly (More than 50% of the time)
Standing
Frequently (25% - 50% of the time)
Walking
Frequently (25% - 50% of the time)
 
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Travel
Minimal and up to 10%
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist&rsquo;s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist&rsquo;s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law E-Verify IER Right to Work</div>

Release Train Engineer

Disguise Technologies Ltd

<div><div>Disguise sits at the heart of the most inspiring live and virtual experiences in the world, leading the market in building a software and hardware solution that designs, sequences and controls the most spectacular productions across film and TV, broadcast, live and corporate events.</div><h3 class="jobSectionHeader">
Role: 2nd Line Support Engineer 
Department: IT 
Location: Atlanta 
Reports into: Director of IT, UK based 
Contract: Full Time</h3>

About the role 
We are seeking a seasoned IT Support Engineer to act as the global escalation point and technical contact across our international offices. This is a hands-on role combining infrastructure, cloud, security, networking, automation, and server administration ideal for someone who thrives in complex environments and enjoys owning problems end-to-end.

What you will do
<ul>
<li>Act as the senior escalation point for complex global IT issues</li>
<li>Independently triage and close high-impact tickets</li>
<li>Lead Jira administration and workflow optimisation</li>
<li>Manage AWS (S3, EC2, RDS) and Azure environments</li>
<li>Maintain Windows/Linux servers (on-prem and cloud)</li>
<li>Strengthen cybersecurity posture (endpoint, IAM, risk awareness)</li>
<li>Support global networking (Meraki, Sophos, firewalls)</li>
<li>Drive automation, scripting, and AI-enabled process improvements</li>
<li>Contribute to High Availability (HA), Disaster Recovery (DR), and Business Continuity planning</li>
<li>Ownership of certificate lifecycle management, including SSL/TLS, PKI, and platforms such as DigiCert.</li>
</ul>
Experience we are looking for
<ul>
<li>Strong Jira administration and workflow experience</li>
<li>Experience in Perforce administration</li>
<li>Proven 2nd Line support expertise</li>
<li>AWS and/or Azure cloud experience</li>
<li>Solid networking fundamentals and troubleshooting skills</li>
<li>Cybersecurity knowledge (SOC, endpoint, IAM)</li>
<li>Firewall administration (e.g., Sophos)</li>
<li>Scripting and automation mindset</li>
<li>AI tooling familiarity and integration awareness</li>
<li>Ability to operate independently in a global environment</li>
</ul>
Skills, behaviours and values we are looking for:
<ul>
<li>Technical Expertise: Deep understanding of IT systems, hardware/software troubleshooting, and network administration to provide timely, effective support.</li>
<li>Problem-Solving Abilities: Skilled in diagnosing and resolving complex issues with a structured, methodical approach, ensuring quick and accurate solutions.</li>
<li>Clear Communication: Ability to explain technical concepts in simple terms to both technical teams and non-technical users, ensuring clarity and transparency.</li>
<li>Customer-Centric: Excellent customer service skills, with a focus on understanding user needs and delivering a positive support experience.</li>
<li>Attention to Detail: High standard of accuracy in troubleshooting, documentation, and reporting, ensuring no details are overlooked and issues are fully resolved.</li>
<li>Proactive &amp; Driven: Demonstrates a proactive mindset, identifying potential problems before they escalate and continuously seeking ways to improve processes.</li>
<li>Accountability: Takes ownership of assigned tasks and incidents, managing priorities effectively to ensure issues are resolved in a timely and efficient manner.</li>
<li>Adaptability &amp; Resilience: Comfortable working in a fast-paced environment, quickly adjusting to new technologies, evolving business needs, and high-pressure situations with a positive attitude.</li>
<li>Collaboration &amp; Teamwork: Works well within cross-functional teams, actively sharing knowledge, offering support, and learning from colleagues to continuously improve team performance.</li>
</ul><div>
About Disguise

Disguise is the industry-leading platform sitting at the heart of a new era of visual experiences. One powerful integrated system of software, hardware and services to help create the next dimension of real-time spectacle. 
We partner with the biggest entertainment brands and companies in the world to deliver the A-list of live music events, live TV broadcasts, immersive experiences, installations, theatre, film and TV production, corporate communications and brand product launches. Working with Disney, Snapchat, Netflix, ESPN, the Burj Khalifa, and Adele, Disguise is the number one partner delivering the next dimension of entertainment. 


Don't Disguise your differences.

Innovation comes from everyone. We strive to create a workplace that reflects our diverse audience. We celebrate our people for their full authentic selves, and embrace uniqueness. Inclusion and Equity matter at Disguise. We create together and we create everywhere. 


Our values
<ul>
<li>Honest. We are real with ourselves and our clients and share our ideas with openness and transparency.</li>
<li>Evolutionary. We innovate using our user's ever-changing needs so our technology remains ahead-of-the-game.</li>
<li>Fearless. We take the best path, not the easiest, and innovate where it's right, not where it's simplest.</li>
<li>Resilience. We don't give up until we find the right solution, even if it means going outside our remit.</li>
<li>Belong. We create an environment where everyone feels like they belong and is empowered to do their best work.</li></ul> 


Our benefits
<ul>
<li>We have a suite of globally relevant competitive benefits packages as we want to make sure we retain the best talent out there. Our benefits for every perm hire, globally include:</li>
<li>Unlimited Paid Time Off - with minimum time you must take set at 20% above statutory</li>
<li>Hybrid working between home and our offices (dependent on role and location)</li>
<li>Mental health and wellbeing support - subscription to the Calm app, mental health first-aid buddies, employee assistance programmes</li>
<li>Gig allowance - &pound;400 (or local equivalent) to spend on tickets every year to immerse yourself in our industries</li>
<li>Belonging policies - including (but not limited to) support for Parental, Fertility, Miscarriage, Menopause and Transitioning</li>
<li>Training, coaching &amp; mentoring</li></ul></div></div>

2nd Line Support Engineer

<div><div>Position Purpose:
As a Manager, AI Platform Engineering, you will lead the development and evolution of our enterprise Generative AI platform, enabling scalable, secure, and high-impact AI capabilities across the organization. This role combines technical delivery leadership with strategic thinking, overseeing a team of engineers to build and operate GenAI platform services, agentic workflows, and multi-model orchestration.
You will partner with product, data, legal, cybersecurity, and business stakeholders to translate AI use case needs into scalable, reusable platform capabilities that drive enterprise-wide adoption and efficiency. You will ensure alignment with security, privacy, and governance standards while enabling successful delivery and commercialization at scale. In addition, you will collaborate with strategic vendors and internal platform teams to accelerate innovation and support a growing portfolio of AI solutions.
This role is critical to scaling AI adoption across the enterprise, balancing rapid innovation with operational excellence and responsible AI practices. 
Key Responsibilities:<ul><li>
30% Delivery &amp; Execution:</li><li>
Collaborates and pairs with product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions</li><li>
Documents, reviews and ensures that all quality and change control standards are met</li><li>
Writes custom code or scripts to automate infrastructure, monitoring services, and test cases</li><li>
Works with vendors and partners for the successful implementation of critical tooling and platforms</li><li>
Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively</li><li>
Contributes to enterprise-wide tools to drive destructive testing, automation, and engineering empowerment</li><li>
Evaluates new technologies for adoption across the enterprise</li><li>
Participates in and leads review board sessions to drive consistency across the enterprise</li><li>
Fills in on product teams for engineers who are out of the office</li><li>
10% Support &amp; Enablement:</li><li>
Fields questions from engineers, product teams, or support teams</li><li>
Monitors tools and participates in conversations to encourage collaboration across product teams</li><li>
Provides application support for software running in production</li><li>
Acts as a technical escalation point for the engineers on the team</li><li>
50% People:</li><li>
Provides leadership, mentoring, and coaching to Software Engineers</li><li>
Attracts, retains, and develops top talent to build a world class Software Engineering Team</li><li>
Conducts annual and mid-year reviews by reviewing individual development plans and team feedback</li><li>
Fosters collaboration with team members to drive consistency across product teams, and finds opportunities to expose engineers to career interests</li><li>
Acts as a proponent of modern software development practices</li><li>
Guides team members in strategy, alignment, analysis, and execution tasks within and across product teams</li><li>
Participates in and contributes to learning activities around modern software design and development core practices (communities of practice)</li><li>
10% Learning:</li><li>
Learns, through reading, tutorials, and videos, new technologies and best practices being used within other technology organizations</li><li>
Builds relationships with technology leaders at other companies to learn best practices and elegant solutions to common problems</li></ul> 
Direct Manager/Direct Reports:<ul><li>
Typically reports to the Software Engineer Sr. Manager, Technology Director or Sr. Director.</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel 5% to 20% of the time.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li><li>
Mastery of an object oriented programming language (preferably Java)</li><li>
Must be legally permitted to work in the United States</li></ul> 
Preferred Qualifications:<ul><li>
8+ years of related work experience in software engineering, with at least 2 years focused on AI/ GenAI projects for large enterprises.</li><li>
Experience with modern software delivery practices, including CI/CD pipelines, containerization, and orchestration technologies (e.g., Docker, Kubernetes), with a strong understanding of deploying and operating scalable, production-grade systems.</li><li>
Experience designing or building AI agents and agent-based workflows, including orchestration of LLMs, tools, and external systems in production environments.</li><li>
Strong understanding of AI, machine learning, and software engineering concepts, demonstrated through recent certifications or project experience</li><li>
Proven track record of managing complex technical projects and leading junior engineering teams</li><li>
Deep experience with ad tech, streaming media platforms, and digital content delivery</li><li>
Familiarity with agile methodologies and project management tools (e.g., Jira, Trello, Monday)</li><li>
Experience with cloud platforms (e.g. Azure, GCP) for scalable AI system deployment</li><li>
Excellent problem-solving and analytical skills</li><li>
Strong communication skills with ability to explain AI and software engineering concepts to both technical and non-technical audiences</li><li>
Knowledge of privacy and security considerations in AI applications</li><li>
Understanding of AI ethics and responsible AI practices</li><li>
Strong leadership and mentoring abilities</li><li>
Excellent interpersonal and team collaboration skills</li><li>
Ability to think strategically about AI applications and their business impact</li><li>
Proactive and self-motivated with a passion for emerging AI technologies and software engineering practices</li><li>
Adaptable and able to thrive in a fast-paced, rapidly evolving AI and software development landscape.</li><li>
Bachelor's degree in Computer Science, Software Engineering, or related field.</li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Preferred Education:<ul><li>
No additional education</li></ul> 
Minimum Years of Work Experience:<ul><li>
5</li></ul> 
Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
None</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
Attracts Top Talent: Attracting and selecting the best talent to meet current and future business needs</li><li>
Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders</li><li>
Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals</li><li>
Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals</li><li>
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives</li><li>
Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences</li><li>
Develops Talent: Developing people to meet both their career goals and the organization's goals</li><li>
Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives</li><li>
Drives Vision and Purpose: Painting a compelling picture of the vision and strategy that motivates others to action</li><li>
Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear</li><li>
Organizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics</li><li>
Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations</li></ul>
Benefits offered include health care benefits, 401K, ESPP, paid time off, and success sharing bonus. For a full list of the various benefits The Home Depot offers, visit https://careers.homedepot.com/our-benefits.</div> 
Apply End Date: 05/12/2026</div>

Manager, AI Platform Engineering (Remote)

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