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ai content specialist

Alignerr

<div>
 
 About The Role
 
 
 
 We're looking for experienced entrepreneurship educators and business experts to help train and improve cutting-edge AI systems. Your real-world knowledge of startups, business models, and early-stage decision-making will directly shape how AI understands and advises on entrepreneurship &mdash; making a genuine impact on the next generation of AI tools used by founders and innovators worldwide.
 
 
 <ul>
 <li>
 Organization: Alignerr (Powered by Labelbox)
 </li>
 <li>
 Type: Hourly Contract
 </li>
 <li>
 Location: Remote
 </li>
 <li>
 Commitment: 10&ndash;40 hours/week
 
 
 </li>
 </ul>
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Review AI-generated startup and entrepreneurship scenarios for accuracy, realism, and practical value
 </li>
 <li>
 Evaluate business models, assumptions, financial projections, and go-to-market logic
 </li>
 <li>
 Identify flawed reasoning, unrealistic projections, or gaps in early-stage business thinking
 </li>
 <li>
 Provide clear, structured feedback to help AI produce more grounded and actionable business guidance
 </li>
 <li>
 Work independently and asynchronously &mdash; on your schedule, at your pace
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 <ul>
 <li>
 3+ years of experience teaching entrepreneurship, small business, or startup strategy
 </li>
 <li>
 Strong command of business model frameworks and early-stage decision-making
 </li>
 <li>
 Able to critically evaluate written business plans, pitch decks, and growth scenarios
 </li>
 <li>
 Comfortable delivering practical, real-world feedback in a structured format
 </li>
 <li>
 Self-motivated and reliable when working independently
 
 
 </li>
 </ul>
 
 Nice to Have
 
 
 
 <ul>
 <li>
 MBA or graduate degree with an entrepreneurship focus
 </li>
 <li>
 Experience as a founder, co-founder, or startup advisor
 </li>
 <li>
 Familiarity with AI tools or content evaluation workflows
 
 
 </li>
 </ul>
 
 Why Join Us
 
 
 
 <ul>
 <li>
 Work on cutting-edge AI projects with top research labs
 </li>
 <li>
 Fully remote and flexible &mdash; work on your own schedule
 </li>
 <li>
 Contribute meaningfully to how AI understands and teaches entrepreneurship
 </li>
 <li>
 Freelance perks: autonomy, variety, and global collaboration
 </li>
 <li>
 Potential for ongoing work and contract extension
 </li>
 </ul>
</div>

Entrepreneurship Instructor (AI Training)

Arthritis Foundation

<div></div><div><div><div><div>Title 
Digital Writer</div><div> 
Classification 
Grade 5 SS A | Salary from $63,000.00/yr</div><div> 
Department 
Home Office | Marketing &amp; Communications</div><div> 
FLSA Status 
Full Time | Exempt</div><div> 
Supervisor (title) 
Sr. Writer &amp; Editor</div><div> 
Location 
Atlanta, GA</div></div></div> 
POSITION SUMMARY (Basic purpose or primary function of job)<div><div>
The Digital Writer creates clear, compelling digital content that puts the needs, motivations and benefits for our audiences first &mdash; empowering people to take action, stay engaged and feel supported at every touchpoint with the Arthritis Foundation.
This role specializes in high-performing, primarily short-form content across the Foundation&rsquo;s digital ecosystem, including website content (mobile and desktop) and email, and potentially, as appropriate, social media, SMS and emerging digital platforms. The Digital Writer excels at translating complex health information into concise, human-centered, action-oriented copy that is easy to scan, easy to understand and designed to drive meaningful engagement, conversions and audience growth.
Grounded in current digital writing trends and best practices, the Digital Writer brings strong, evolving expertise in search engine optimization (SEO), generative engine optimization (GEO) and other performance-driven content development, with a focus on maximizing visibility and reach. The Digital Writer continuously monitors trends, applies data-informed insights and refines content to meet or exceed performance goals.
While the primary focus is digital, this role also applies strong storytelling and creative writing expertise across additional formats as needed, including print materials, ads, scripts and other communications.
Working collaboratively across the Marketing &amp; Communications team and with internal and external stakeholders, the Digital Writer helps ensure that all content aligns with the Foundation&rsquo;s brand voice, strategic priorities and audience needs &mdash; delivering clear, impactful messaging in a fast-paced, deadline-driven environment.</div></div> 
 JOB RESPONSIBILITIES (Principal responsibilities or job duties)<div><div><ul><li>
Develop and execute engaging, high-quality, short-form digital content for web and email, and potentially social media, SMS and other current and emerging platforms.</li><li>
Apply advanced SEO and GEO best practices to optimize content for search visibility, user engagement and conversion.</li><li>
Write clear, concise, compelling and grammatically correct copy aligned with brand voice and organizational goals.</li><li>
Continuously analyze content performance and refine messaging using data, insights and evolving digital trends.</li><li>
Collaborate with subject matter experts (SMEs) to translate complex health and mission-driven information into accessible, audience-friendly content.</li><li>
Ensure consistency, accuracy and quality across all deliverables, including adherence to Associated Press (AP) Style and Arthritis Foundation-specific writing style and standards guidelines.</li><li>
Adapt messaging across multiple formats and audience segments while maintaining clarity and effectiveness.</li><li>
Contribute to content strategy discussions, bringing forward innovative ideas for digital engagement and growth.</li><li>
Manage multiple projects simultaneously in a fast-paced environment, meeting deadlines and maintaining high standards of quality.</li></ul></div></div> 
REQUIRED EXPERIENCE &amp; EDUCATION<div><div><ul><li>
Bachelor&rsquo;s degree in English, Journalism, Marketing, Communications or related field.</li><li>
5+ years of professional writing and content development experience across digital platforms.</li><li>
Demonstrated expertise in writing short-form, conversion-focused digital content (primarily web and email, but also other vehicles).</li><li>
Strong knowledge of SEO/GEO principles, keyword strategy and content optimization techniques.</li><li>
Exceptional writing, editing and proofreading skills, with a strong command of grammar and AP Style.</li><li>
Proven ability to manage multiple projects, meet deadlines and adapt in a fast-paced environment, including successfully working with a robust project management system.</li><li>
Experience writing for and about health care issues, for a medical-related and/or nonprofit organization(s), is a plus.</li><li>
Experience using or applying AI tools in content creation, editing or optimization workflows is a plus.</li></ul></div></div> 
<h1 class="jobSectionHeader">
ESSENTIAL JOB FUNCTIONS AND TIME ALLOCATIONS</h1><div></div><div><div><div>
Digital Copywriting &amp; Editing 
55%</div><div> 
Copywriting &amp; Editing for Other Channels 
15%</div><div> 
Collaborating With SMEs &amp; Content Resources 
15%</div><div> 
Concepting &amp; Collaboration 
15%</div><div> 
Total 
100%</div></div></div></div>

Digital Writer

<div>
 
 
 
 
 Welcome to Warner Bros. Discovery&hellip; the stuff dreams are made of.
 
 
 
 
 
 
 
 
 
 Who We Are&hellip;
 
 
 
 
 
 When we say, &ldquo;the stuff dreams are made of,&rdquo; we&rsquo;re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD&rsquo;s vast portfolio of iconic content and beloved brands, are the
 
 storytellers
 
 bringing our characters to life, the
 
 creators
 
 bringing them to your living rooms and the
 
 dreamers
 
 creating what&rsquo;s next&hellip;
 
 
 
 
 
 
 From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
 
 
 
 
 
 We are the now and the next. The power behind the people building the future. We are born from the spirit of innovation. We are created from the idea that people around the world want more, need more, deserve more. We are the home of the global digital revolution. We are CNN.
 
 
 
 
 
 To see what it&rsquo;s like to work at&nbsp;CNN, follow @WBDLife on&nbsp;
 
 Instagram
 
 &nbsp;and&nbsp;
 
 X
 
 !
 
 
 
 
 
 
 We are CNN. THE WORLD'S MOST ESSENTIAL AND ENGAGING SOURCE OF DIGITAL NEWS.
 
 
 We are in the midst of rapid transformation and need our next generation of innovators, makers, and dreamers who will lead and drive our growth. We aim to make the world a better, more connected place.
 
 
 
 
 About CNN Digital
 
 &nbsp;
 
 
 CNN Digital is a global leader in news and information, reaching millions of users daily across web, mobile, and connected TV platforms. Our ML/AI team works at the intersection of journalism, technology, and user experience, building systems that help people discover and engage with the news that matters to them.&nbsp;
 
 
 
 Your New Role&hellip;
 
 
 
 CNN is seeking a
 
 Machine Learning Engineer I
 
 to build and deploy ML systems that power personalization, search, recommendations, and content understanding for millions of users across CNN's digital platforms. You will work on&nbsp;production&nbsp;ML systems with measurable product impact, collaborating with cross-functional teams of engineers, data scientists, product managers, and editorial staff.&nbsp;
 
 
 
 Your Role Accountabilities&hellip;
 
 
 <ul>
 <li>
 
 Build and deploy full-lifecycle machine learning systems in Python for CNN digital products, including personalization, search, recommendations, and content understanding
 
 </li>
 <li>
 
 Develop and maintain production ML pipelines, including feature engineering, model training, evaluation, and serving infrastructure
 
 </li>
 <li>
 
 Implement rigorous experimentation and A/B testing frameworks to validate model performance and product impact
 
 </li>
 <li>
 
 Optimize ML systems for real-time, web-scale performance serving millions of users
 
 </li>
 <li>
 
 Partner with platform and infrastructure teams to ensure ML systems meet reliability, scalability, and performance standards
 
 </li>
 <li>
 
 Contribute to code reviews, documentation, and team knowledge sharing
 
 </li>
 </ul>
 
 
 Qualifications &amp; Experience&hellip;
 
 
 
 
 Required Qualifications:
 
 
 <ul>
 <li>
 
 Graduate degree (MS or PhD) in Computer Science, Mathematics, Statistics, Engineering, or a related quantitative field
 
 </li>
 <li>
 
 1+ years of professional experience building and deploying machine learning systems in production environments
 
 </li>
 <li>
 
 Strong Python programming skills and experience with machine learning frameworks (e.g., scikit-learn or similar)
 
 </li>
 <li>
 
 Experience across the full ML lifecycle, including data preprocessing, feature engineering, model training, evaluation, and deployment
 
 </li>
 <li>
 
 Solid understanding of software engineering best practices, including version control, testing, and CI/CD
 
 </li>
 <li>
 
 Ability to collaborate effectively with cross-functional partners
 
 </li>
 <li>
 
 Strong communication skills, with the ability to explain technical concepts to non-technical stakeholders
 
 </li>
 </ul>
 
 
 Preferred Experience:
 
 
 <ul>
 <li>
 
 Experience working on large-scale consumer internet products (e.g., social, streaming, e-commerce, media)
 
 </li>
 <li>
 
 Hands-on experience with recommendation systems, search, NLP, or information retrieval
 
 </li>
 <li>
 
 Familiarity with data pipelines, feature stores, or embedding infrastructure
 
 </li>
 <li>
 
 Experience with experimentation platforms, A/B testing, and experimentation analysis
 
 </li>
 <li>
 
 Knowledge of cloud platforms (AWS, GCP, or Azure) and containerization tools (Docker, Kubernetes)
 
 </li>
 <li>
 
 Interest in generative AI applications and/or the media and news industry
 
 </li>
 </ul>
 
 
 Technical Skills:
 
 
 <ul>
 <li>
 
 
 Languages:
 
 Python (required), SQL
 
 </li>
 <li>
 
 
 ML Frameworks:
 
 scikit-learn or similar
 
 </li>
 <li>
 
 
 Tools:
 
 Git, MLflow or similar MLOps tools
 
 </li>
 <li>
 
 
 Data:
 
 Experience working with large datasets, distributed processing, and feature engineering
 
 </li>
 <li>
 
 
 Deployment:
 
 REST APIs, model serving, monitoring, and observability
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 How We Get Things Done&hellip;
 
 
 
 
 
 
 
 This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 www.wbd.com/guiding-principles/
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
 
 
 
 
 
 
 
 Championing Inclusion at WBD
 
 
 
 Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.
 
 
 
 
 
 
 If you&rsquo;re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our
 
 accessibility page
 
 for instructions to submit your request.
 
 
 
 
 
 
 In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Base pay is just one component of Warner Bros. Discovery&rsquo;s total compensation package for employees. Pay Range: $99,400.00 - $184,600.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.
 
 
 
 
 
 
 
 
</div>

Machine Learning Engineer I

Warner Bros. Discovery

<div>Welcome to Warner Bros. Discovery&hellip; the stuff dreams are made of.
Who We Are&hellip;
When we say, &ldquo;the stuff dreams are made of,&rdquo; we&rsquo;re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD&rsquo;s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what&rsquo;s next&hellip;
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.<div><div>
Your New Role:</div><div> 
Our team is expanding and looking to add a Sr. Business Analyst to the team. The successful candidate will have a mixture of business acumen, communications, and analysis skills. This role will work on multiple and diverse projects across the Enterprise Data and AI services team. He or she will work closely with business users creating business/functional specifications, giving training and leading process reengineering workshops.</div></div><div><div>
Your Role Accountabilities:</div><div><ul><li> 
Business Analysis: Create and maintain business specifications required for the ESS data and shared services team, including data products, application developments, and robotics and automation solutions.</li></ul></div><div><ul><li> 
Training: Coordinate and host training sessions with end-users and stakeholders.</li></ul></div><div><ul><li> 
Process reengineering: Coordinate design-thinking and process reengineering workshops with stakeholders. Create materials and deliverables required to ensure the right execution of these processes.</li></ul></div><div><ul><li> 
Stakeholder management: Build long-term, strategic relationships with stakeholders.</li></ul></div></div><div><div> 
Qualifications &amp; Experiences:</div><div><ul><li> 
Bachelor's degree in information technology, or a related field or equivalent work experience.</li></ul></div><div><ul><li>
Proven experience (minimum 5 years) in business analysis, being part of diverse product and solution lifecycles.</li></ul></div><div><ul><li>
Strong analysis skills</li></ul></div><div></div><div><ul><li>
Experience in the media &amp; and entertainment industry is a plus.</li></ul></div><div><ul><li>
Strong organizational skills with a keen attention to detail.</li></ul></div><div><ul><li>
Adaptability to a fast-paced and evolving technological landscape.</li></ul></div><div><ul><li>
Strong collaboration skills and ability to influence and engage teams.</li></ul></div><div><ul><li>
Extremely strong interpersonal and communication skills, with the ability to communicate technical concepts clearly.</li></ul></div><div><ul><li>
Public speaking and presentation skills.</li></ul></div><div><ul><li>
Fluent in English
</li><li>Must be eligible to work in the US without VISA sponsorship now or in the future.</li><li>
Priority will be given to locally based candidates to the Atlanta area, as relocation assistance is not approved for this role.</li></ul></div></div>
How We Get Things Done&hellip;
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.
If you&rsquo;re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.</div>

Sr. Business Analyst (Enterprise Applications & AI Services)

Sunwell America. Inc

Job DescriptionMust Have Technical/Functional Skills<ul><li>Deep Google GenAI Stack: Vertex AI (Pipelines, Endpoints, Vector Search), Gemini APIs, and Agentic architectures (Function Calling, Agent Development Kit, Agent Builder).</li><li>Core GCP Infra: Solid understanding of how ML model deployments interact with BigQuery, IAM, Cloud Storage, and VPCs.</li><li>High-Severity Leadership: Excellent interpersonal ability to manage P1/P2 crises and deliver technical root-cause analyses directly to enterprise customers and accelerate L1 L2 teams</li><li>Ideal: Systems &amp; Code Debugging skills, Strong Python coding/debugging skills, API troubleshooting, and distributed systems log analysis (Cloud Logging/Monitoring).</li></ul>Roles &amp; Responsibilities<ul><li>This role falls in the Tier 3 Support and plays as the bridge between our frontline representatives (who are already Associate Cloud Engineer certified) and Google Product Engineering.</li><li>Act as the ultimate technical escalation point for complex enterprise issues across Vertex AI, Gemini/Gemini Enterprise, and Vertex AI Agent Builder.</li><li>8+ years in Tier 3 Technical Support, SRE, and AI/ML Engineering.</li><li>Mandarin Fluency (Spoken &amp; Written) for direct engagement with enterprise customers and stakeholders.</li><li>Generic Managerial Skills, If any</li><li>Stakeholder management</li><li>Escalation handling</li><li>Cross-functional collaboration</li><li>Communication skills</li><li>Problem-solving</li><li>Ownership &amp; accountability</li></ul>Pay: $90,000.00 - $110,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li></ul>Work Location: In person

GenAI Support Engineer / Google Cloud AI Specialist

Purchasing Power, LLC

<div>Purchasing Power is a leading employee purchase program that helps people buy the products and services they need through the convenience of payroll deduction. As part of PROG Holdings (NYSE: PRG), a FinTech holding company with more than 20 years of experience, we&rsquo;re focused on building simple, responsible financial solutions that put people first. PROG Holdings&rsquo; portfolio includes Progressive Leasing, a market leader in lease‑to‑own solutions, Purchasing Power, and Four, a Buy Now Pay Later (BNPL) platform &mdash; all united by a commitment to innovation, access, and meaningful impact.
In this role, you will lead development on a core loan servicing platform that directly powers financial access for thousands of customers. You will work in a modern engineering environment that embraces automation, AI-assisted development, and continuous improvement, giving you the opportunity to accelerate delivery, improve code quality, and influence how technology drives business outcomes. This is a high-impact role with strong ownership, visibility, and the ability to shape both platform capabilities and engineering practices.
WE ARE: A collaborative, fast-moving technology team focused on building and evolving a critical lending platform. We combine strong engineering fundamentals with modern development practices, including automation, intelligent tooling, and AI-assisted workflows, to deliver scalable, high-quality solutions aligned to business needs.
YOU ARE: A highly experienced Nortridge Loan Servicing developer who brings both deep technical expertise and strong business awareness. You take a proactive approach to problem solving and leverage modern tools&mdash;including AI-assisted coding and analysis&mdash;to accelerate development, enhance solution quality, and reduce manual effort. You are comfortable leading complex initiatives, guiding technical direction, and partnering across teams to deliver meaningful outcomes.
This is a hybrid role that requires in-office presence in Atlanta, Georgia.
<div>YOUR DAY-TO-DAY:
 
<ul><li>Provide functional and technical support for the Nortridge Loan Servicing (NLS) platform
</li><li>Analyze business requirements and use a combination of engineering expertise and AI-assisted tools to design efficient, scalable solutions
</li><li>Configure NLS modules, including workflows, personalization, and custom functionality
</li><li>Design and implement loan templates, user-defined fields (UDFs), and business rule logic
</li><li>Develop, test, and deploy enhancements, leveraging AI-assisted development tools to improve speed and code quality
</li><li>Troubleshoot system issues, using data analysis and intelligent tooling to identify root causes and drive resolution
</li><li>Collaborate with cross-functional teams to implement business solutions and improve processes
</li><li>Participate in design reviews, code reviews, and agile ceremonies, contributing to continuous improvement of development practices
</li><li>Optimize SQL queries and stored procedures to enhance system performance and reporting capabilities</li></ul></div>
<div>YOU&rsquo;LL BRING:
 
<ul><li>Bachelor&rsquo;s degree in Information Technology, Business, or related field
</li><li>5+ years of experience working with Nortridge Loan Servicing (NLS)
</li><li>Strong development experience with C#, .NET Core, SQL Server, and T-SQL
</li><li>Experience with Visual Studio 2022 or later and Microsoft web-based development tools
</li><li>Solid foundation in object-oriented programming
</li><li>Experience with VBScript and JavaScript
</li><li>Familiarity with RESTful web services and microservices architecture
</li><li>Ability to translate business requirements into technical design and scalable solutions
</li><li>Strong SQL skills and understanding of database structures
</li><li>Proven analytical, troubleshooting, and problem-solving capabilities
</li><li>Experience leading technical initiatives and delivering end-to-end solutions
</li><li>Strong communication skills, including the ability to explain technical concepts and trade-offs to stakeholders
</li><li>Demonstrated experience using AI-assisted development tools (e.g., GitHub Copilot, Claude, or similar) to improve productivity, code quality, and solution design
</li><li>Ability to thoughtfully incorporate AI into development workflows while maintaining strong engineering standards and governance</li></ul></div>
AI-enabled tools are already part of how work gets done across our organization, and their use will continue to expand over time. We value people who are curious, adaptable, and open to learning as roles and workflows evolve.
<div>WE OFFER:
 
<ul><li>Hybrid work model (on-site and remote flexibility)
</li><li>Comprehensive benefits including medical, dental, vision, and company-paid life insurance
</li><li>401(k) retirement plan
</li><li>Career development opportunities
</li><li>Employee Purchase Program</li></ul></div>
Purchasing Power welcomes and encourages diversity in the workplace. We do not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Purchasing Power does business.</div>

Lead Nortridge Loan System (NLS) Developer | Hybrid

Beazer Homes

<div>Overview:
<div>
Company Overview</div><div>
Built on a solid, family foundation, we&rsquo;ve been building homes across the United States for more than 25 years, but our history started way before that in the 1600s with an English builder named George Beazer. Nine generations later, the Beazer family and name continues to stand for quality homebuilding, craftsmanship, and innovation. Our focus is on individual communities. We strategically build each community to be near places that our customers care about, so that a home is more than a house.</div><div></div><div> 
Job Summary</div><div>
The Director of Digital Marketing &amp; Customer Experience is accountable for Beazer&rsquo;s end-to-end digital customer experience and the intelligence that powers it. This role owns how customers experience Beazer across b.com, email, and SMS, and how analytics and AI are used to improve relevance, clarity, and performance over time. This leader sets the vision, standards, and strategy for Beazer&rsquo;s digital ecosystem&mdash;ensuring experiences are intuitive, differentiated, and measurable&mdash;while leading a team responsible for digital execution, lifecycle messaging, and analytics. The Director translates data and emerging capabilities into practical decisions that improve customer confidence and business outcomes.</div> 
<div></div>
Primary Duties &amp; Responsibilities:

Digital Experience<ul><li>
Serve as the executive owner of b.com as Beazer&rsquo;s digital front door, defining experience vision, standards, and performance expectations</li><li>
Lead digital roadmap, prioritization, and optimization strategy in partnership with IT and Brand to ensure experiences clearly communicate value and guide customers to action</li></ul>
Email &amp; SMS (Lifecycle Experience)<ul><li>
Own email and SMS as lifecycle experience channels, defining standards for cadence, personalization, tone, and fatigue management</li><li>
Ensure lifecycle messaging reinforces and integrates with digital and in-person experiences rather than fragmenting the customer journey</li><li>
Maintain accountability for experience quality and performance contribution across lifecycle channels</li></ul>
Conversion &amp; Funnel Performance
Own digital conversion performance across key customer funnel stages (visit lead appointment<ul><li> sale) in partnership with Sales and Brand</li><li>
Define conversion benchmarks, prioritization, and improvement roadmap</li><li>
Ensures alignment between traffic-driving efforts (Brand/Paid Media) and on-site conversion experience</li><li>
Drive continuous improvement in lead quality, friction reduction, and customer progression</li></ul>
Analytics &amp; Customer Insights<ul><li>
Establish enterprise measurement frameworks across b.com, email, and SMS to evaluate customer journey performance and business impact</li><li>
Lead journey analysis, performance diagnostics, and insight generation to inform marketing, customer experience, and sales decisions</li><li>
Advance the organization from reporting to decision intelligence by translating analytics into actionable recommendations</li></ul>
AI Strategy &amp; Enablement<ul><li>
Own the responsible application of AI across digital experience, messaging, and analytics</li><li>
Identify and prioritize high-value AI use cases including personalization, segmentation logic, optimization, and insight generation</li><li>
Establish AI governance, guardrails, and prioritization in partnership with IT and data teams</li></ul>
Salesforce Marketing Cloud Platform Partnership<ul><li>
Serve as the senior business owner of Beazer&rsquo;s strategic partnership with Salesforce Marketing Cloud</li><li>
Ensure Salesforce supports lifecycle strategy, data integration, analytics, and AI enablement</li><li>
Partner with Marketing Automation on roadmap direction and platform evolution</li></ul>
Martech &amp; Data Strategy<ul><li>
Own marketing technology strategy, integration priorities, and data model direction in partnership with IT</li><li>
Ensure tools, platforms, and data flows support scalable personalization, measurement, and optimization</li><li>
Drive vendor prioritization and capability roadmap aligned to business impact</li></ul>
Experimentation &amp; Optimization<ul><li>
Own digital experimentation strategy and governance across web and lifecycle channels</li><li>
Establish testing roadmap, prioritization framework, and velocity expectations</li><li>
Ensure structured A/B and multivariate testing informs experience, messaging, and conversion improvements</li><li>
Embed a test-and-learn culture across the digital team.</li></ul>
Team Leadership<ul><li>
Lead and develop a team across digital experience, email/SMS, and analytics, including:<ul><li>
Web &amp; AI Marketing Manager: b.com execution, optimization, and experimentation</li><li>
Email &amp; SMS Marketing Manager: lifecycle messaging execution and operations</li><li>
Marketing Analytics Manager: measurement, insights, and journey analysis</li></ul></li><li>
Establish operating standards, drive cross-functional collaboration, and build capability across the digital organization</li><li>
Performs other duties as assigned</li></ul>
Education &amp; Experience:
<ul><li>Bachelor&rsquo;s degree in Marketing, Business, Analytics, or related field required; MBA or advanced degree preferred</li><li>
8&ndash;10 years of progressive experience in digital marketing, digital experience, or customer experience, with at least 3 years in a leadership role</li><li>
Proven experience owning and optimizing customer-facing digital platforms (e.g., websites) and lifecycle communication channels (email/SMS)</li><li>
Strong background in marketing analytics, customer journey analysis, and performance measurement, with demonstrated ability to influence business decisions</li><li>
Experience working with marketing technology ecosystems, including marketing automation platforms; Salesforce Marketing Cloud experience strongly preferred</li><li>
Experience identifying and applying AI use cases within marketing or digital experience environments, with understanding of governance and responsible implementation</li><li>
Demonstrated success leading cross-functional initiatives and developing teams across digital, lifecycle, and analytics disciplines</li></ul>
Skills &amp; Abilities:
<ul><li>Strong digital experience leadership with the ability to define vision, standards, and strategy across web and lifecycle channels</li><li>
Deep understanding of customer experience design across b.com, email, and SMS, with focus on clarity, relevance, and conversion</li><li>
Advanced analytics capability with experience building measurement frameworks and translating data into decisions</li><li>
Ability to move organizations from reporting to insight-driven decision-making through clear, actionable recommendations</li><li>
Working knowledge of AI applications in personalization, segmentation, optimization, and insight generation, with sound judgment on responsible use</li><li>
Experience leading marketing technology ecosystems and partnering with IT and data teams to evolve platforms and integrations</li><li>
Strong understanding of marketing automation, CRM, and digital analytics tools</li><li>
Excellent executive communication and influencing skills across marketing, sales, brand, and technology teams</li><li>
Proven ability to lead and develop high-performing, cross-functional teams</li><li>
Strong prioritization and decision-making skills balancing innovation, customer needs, and measurable outcomes</li></ul>
Physical Requirements:
<div>
The work environment for this role is primarily office-based, with most tasks completed on a computer. However, the position involves regular travel to divisions and communities, which may include air travel, site visits, industry events, off-site meetings, and field operations oversight. Travel is a core component of the role, and the individual should be comfortable working across multiple markets and transitioning between on-site and remote work. This role offers a balance between a stable office environment and the dynamic nature of field marketing leadership.</div></div>

Digital Marketing & Customer Experience Dir

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