digital marketing specialist Jobs in Atlanta

digital marketing specialist

ecommerce specialist

equipment specialist

inventory specialist

operations support specialist Jobs in Atlanta

operations support specialist

it specialist

Garratt-Callahan

<div></div><div>Southeast Regional Office: IT Specialist
Want to work for the largest private water treatment company in the USA?
We have an opening for an IT Specialist based in our Southeast Regional Sales Office in Atlanta, Georgia. Garratt-Callahan, (www.garrattcallahan.com), is a National Industrial Water Treatment Chemical Company since 1904.
Garratt-Callahan is family friendly, profitable, stable, and fiercely private. No layoffs in 120 years. No ownership changes in 120 years. 80 straight years of profitability. We have operations from Asia, to the Caribbean, and in every state in the USA.
The Atlanta Regional Office provides sales support to the Southeast sales force and prepares and blends chemicals for our customers in the Southeast Region of the United States and for our Caribbean Region. Our plant is OTP West, near Fulton Industrial Blvd SW. 
 
The position is full-time, M-F, 10 am to 7 pm. This position is in the office. The IT Specialist will configure and administer all computer and network related equipment. This includes security of all data and data transmissions.
Keep licenses up to date for network operating systems and software. Provide technical support for computer hardware and software related issues. Provide training and technical support for corporate departments and for our nationwide sales force. Manage cell phones, tablets, desktops, and printers. 
QUALIFICATIONS: A B.S. degree in Computer Science, or a related field is preferred. Must have network certification and some experience in a similar IT Specialist, or a similar IT Support position. Must have good communication skills and work well in a team environment.
WHAT WE HAVE TO OFFER:<div><ul><li>
A competitive benefit package with medical, dental, vision, AD&amp;D, LT, and 401k available.</li><li>
First year compensation $70,000 to $90,000, depending on experience.</li><li>
Advanced training, and a clear career path.</li><li>
Family friendly, normal work hours</li><li>
A huge benefit of working for Garratt-Callahan is our stability and low turnover.</li><li>
No layoffs in our 120-year history</li><li>
G-C is a profitable company. The last year that G-C did not turn a profit was during World War 2. 
 
 Salary depends on qualifications and experience. You must be legal to work in the US.</li></ul></div>
To apply, please log on to:
https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=16ed56fa-3af7-47fc-878a-c4d47df49e2f&amp;ccId=19000101_000001&amp;jobId=554904&amp;source=CC2&amp;lang=en_US
Garratt-Callahan is an EEO/AAE employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
Thank you for considering the Garratt-Callahan Company.
www.garrattcallahan.com
Garratt-Callahan does not sponsor work visas. No recruiters please.
If you have a disability, and need assistance during the application and selection process as a result, please contact the Garratt-Callahan Human Resources department at 650.697.5811. Arrangements can be made to provide an accommodation in order to assist you in applying for an open position using our on-line system, completing any other related paperwork, interviewing, or any other portion of the employment process.
When requesting an accommodation, please provide your name, phone, email address, or any other means of contacting you. Provide a brief description of the nature of the requested accommodation. A member of the Human Resources team will then contact you to discuss your request. A request for an accommodation will not affect your opportunities for employment with Garratt-Callahan.
Garratt-Callahan values differing experiences, backgrounds and perspectives among our employees, and see them as a competitive advantage. Garratt-Callahan is committed to the fair and equal treatment of all associates and applicants.
Garratt-Callahan is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.</div>

IT Specialist

Bader Scott Injury Lawyers

<div>Bilingual Receptionist&ndash; Atlanta, GA 
Join Bader Law: Where Integrity Meets Impact 
At Bader Law, we are more than just a personal injury law firm, we are champions for the injured. Based in Atlanta, GA, we are committed to providing exceptional legal representation while empowering our clients to recover physically, financially, and emotionally. We firmly believe that you deserve the best, and that starts with our team. We are a purpose-driven firm that values integrity, teamwork, and excellence in everything we do. 
We are currently looking for Operations Support Specialist to join our growing team. If you&rsquo;re passionate about making a real difference and want to be part of a firm that prioritizes both client care and professional growth, we&rsquo;d love to hear from you! 
What You&rsquo;ll Do
As an Operations Support Specialist at Bader Law, you will serve dynamic, cross-functional role designed to provide hands-on support across key operational areas at Bader Law Firm, including Reception, Mailroom, Facilities, and IT/Logistics. This position plays a critical role in maintaining service continuity, improving internal efficiency, and supporting the firm&rsquo;s long-term operational goals. The ideal candidate is adaptable, detail-oriented, and committed to delivering high-quality internal service.Welcome and check in clients and visitors for scheduled appointments or meetings.
Reception &amp; Administrative Support:<ul><li> Provide backup coverage for front desk operations, including greeting clients and answering phones.</li><li> Retrieve and deliver checks from Reception to Accounting throughout the day.</li><li> Assist with scheduling, scanning, and document routing as needed.</li></ul>
Mailroom Operations:<ul><li> Receive, sort, and distribute incoming USPS, FedEx, and UPS mail daily.</li><li> Prepare outgoing mail and assist with high-volume scanning and printing tasks.</li><li> Print Letters of Representation (LORs), provider checks, and other legal documents.</li><li> Scan Workers&rsquo; Compensation (WC) and Personal Injury (PI) mail to virtual assistants.</li><li> Maintain daily mail count logs and organize mail by department.</li><li> Manage postage supplies and maintain postage label records.</li></ul>
Facilities &amp; IT Support:<ul><li> Monitor and restock supplies across operational floors and client-facing areas.</li><li> Assist with light facilities tasks such as tidying shared spaces and checking supply closets.</li><li> Shadow and cross-train with Facilities/IT lead to ensure knowledge continuity.</li><li> Reset employee access credentials and assist with basic IT troubleshooting.</li><li> Install/uninstall applications requiring administrative credentials.</li><li> Support maintenance and minor repairs of printers and scanners.</li></ul>
What We&rsquo;re Looking For
We are seeking a highly skilled and dedicated individual with the following qualifications:<ul><li> 
 High school diploma or equivalent required; associate degree preferred.</li><li> Bilingual (English/Spanish) strongly preferred.</li><li> Prior experience in administrative, mailroom, or facilities support roles is a plus.</li><li> Strong organizational and multitasking skills.</li><li> Basic technical proficiency and willingness to learn IT support tasks.</li><li> Excellent communication and customer service skills.</li></ul> 
Why Bader Law? 
At Bader Law, we are dedicated to fostering an environment of professional growth and cultural integrity. Here, you&rsquo;ll find a firm that values collaboration, encourages career development, and provides the resources necessary to succeed. We believe that in order to provide the best legal representation for our clients, we must first invest in the well-being and success of our team. You deserve the best&mdash;and we&rsquo;re here to offer that by supporting our staff through mentorship, training, and growth opportunities.<ul><li> Competitive Salary &amp; Benefits: We offer a comprehensive benefits package, including medical and dental insurance, 401(k) plan, paid time off, and paid holidays.</li><li> Professional Development: We believe in continuous growth&mdash;whether through mentorship, ongoing training, or opportunities to take on increasing responsibilities.</li><li> Purpose-Driven Culture: As a firm, we are committed to standing up for those who need it most, ensuring that justice prevails for those suffering from injury and loss.</li><li> Teamwork &amp; Support: Work in a collaborative environment where every team member is valued and plays a key role in the firm&rsquo;s success.</li></ul> 
Desired Outcomes for Success:<ul><li> Meet with your team and establish a goal. When coming up with a goal, remember to think SMART. (Specific, measurable, achievable, realistic, and timely)</li></ul> 
Find Purpose and Growth at Bader Law
Bader Law isn&rsquo;t just a place to work&mdash;it&rsquo;s a place where you&rsquo;ll find purpose in your work and growth in your career. With a focus on client care and professional excellence, we give our attorneys the tools and support they need to succeed. You deserve the best, and we believe that this begins with treating our staff with respect, fostering a culture of growth, and giving them the resources to achieve their fullest potential. If you are passionate about justice, driven to succeed, and ready to take your legal career to the next level, we want you on our team.</div>

Operations Support Specialist

Patterson Companies

<div>Patterson isn't just a place to work, it's a partner that cares about your success.
One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.
Ready to take your sales career to the next level?
At Patterson Dental, we&rsquo;re looking for Equipment Specialists who are driven to succeed, eager to grow, and motivated to own their income potential.
As an Equipment Specialist, you&rsquo;ll partner with dental practices to design, equip, and elevate their operations&mdash;offering tailored solutions that support both practice growth and patient care. From promoting equipment sales and coordinating installations to managing new or remodeled office projects, you&rsquo;ll play a vital role in helping clients succeed.
If you&rsquo;re a relationship-builder with strong sales experience and a passion for delivering value, Patterson offers the tools, training, and industry leadership to help you thrive.
Patterson Dental is hiring Equipment Specialists in key markets across the U.S., including the Southeast, Northeast and Midwest regions.
What We&rsquo;re Looking For:<ul><li>
Bachelor&rsquo;s degree in any related field and 3 to 5 years of business to business outside sales experience or equivalent combination of education and experience is preferred.</li><li>
A strong initiative with exceptional customer service, planning and organization skills.</li><li>
Effective interpersonal and communication skills with the ability to present and negotiate are required.</li><li>
Previous success attaining and exceeding sales goals is a plus.</li><li>
General computer proficiency including knowledge of MS Office is required.</li><li>
You must also possess a valid driver's license.</li><li>
3+ years of dental industry experience preferred.</li></ul>
Ready to make an impact? Apply today and grow your career with Patterson Dental as an Equipment Sales Specialist.
Generate Sales:<ul><li>
Responsible for driving profitable sales growth, across multiple equipment categories.</li><li>
Develops relationships with Doctors and key practice staff.</li><li>
Execute effective cold call strategies to acquire new accounts.</li><li>
Generates referrals from current customers and manufacturers&rsquo; representatives.</li><li>
Plans, coordinates, and schedules events such as technical demonstrations and co-travels.</li></ul>
Sales Planning:<ul><li>
Prepares for sales visits ahead of the meeting; develops general and client-specific sales strategies.</li><li>
Develops short and long term business goals.</li><li>
Actively seeks information regarding Patterson products and services, competitive intelligence and industry information.</li><li>
Analyzes customer&rsquo;s business for needs and selling opportunities.</li></ul>
Equipment and Technology Sales:
<ul><li>Coordinates with other Patterson sales professionals to demonstrate and sell equipment and technology.</li><li>
Proactively seeks opportunities to discuss equipment and technology solutions based on specific customer needs and emerging trends in the dental industry.</li><li>
Clearly explains benefits and features of equipment and technology solutions specific to the interests and needs of the customer.</li><li>
Communicates financial benefits of equipment purchases such as return on investment and tax advantages.</li><li>
Utilizes computer software to draw plans for new or remodeled facility projects.</li></ul>
Project Management:<ul><li>
Prepares project schedule and monitors the progression of new/remodeled facility projects to ensure on-time completion and accuracy.</li><li>
Evaluates project plans and blueprints, coordinates with designers and sub/contractors to inspect work, and makes suggestions for modification when necessary.</li></ul>
Customer Relations:
<ul><li>Provides post sale support to customers.</li><li>
Demonstrate proper use of products or equipment. Responds to customer queries, answers questions and solves problems in a timely fashion.</li><li>
Holds client relationship meetings to monitor satisfaction levels with Patterson&rsquo;s service and support and illustrates all of the value-added services provided.</li><li>
Consult with customers in choosing real estate agents, general contractors and other service providers based on customer needs.</li></ul>
Job Qualifications
What background and experience is needed as an Equipment Specialist?<ul><li>
Bachelor&rsquo;s Degree in any related field and 3 to 5 years' of business to business outside sales experience or equivalent combination of education and experience is preferred.</li><li>
A strong initiative with exceptional customer service, planning and organization skills.</li><li>
Effective interpersonal and communication skills with the ability to present and negotiate are required.</li><li>
Previous success attaining and exceeding sales goals is a plus.</li><li>
General computer proficiency including knowledge of MS Office is required.</li><li>
You must also possess a valid driver's license.</li><li>
3+ years of dental industry experience preferred.</li></ul>
If this sounds like the challenging and rewarding career you are looking for, please submit your application for the Equipment Sales Specialist opening today!
What's In It For You:
We provide competitive benefits, unique incentive programs and rewards for our eligible employees:<ul><li>
Full Medical, Dental, and Vision benefits and an integrated Wellness Program.</li><li>
401(k) Match Retirement Savings Plan.</li><li>
Educational Assistance Program.</li><li>
Full Paid Parental and Adoption Leave.</li><li>
LifeWorks (Employee Assistance Program).</li><li>
Patterson Perks Program.</li></ul><h2 class="jobSectionHeader">
EEO Statement</h2>
Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.</div>

Equipment Specialist

Cantaloupe, Inc.

<div>SEO Specialist 
About Cantaloupe:
Cantaloupe, Inc. is a global technology leader powering self-service commerce. Cantaloupe offers a comprehensive suite of solutions including micro-payment processing, self-checkout kiosks, mobile ordering, connected point of sale systems, enterprise cloud software, and marketing professional services. Handling more than a billion transactions annually, Cantaloupe&rsquo;s solutions enhance operational efficiency and consumer engagement across sectors like food &amp; beverage markets, smart automated retail, hospitality, entertainment venues and more.
Vine Digital Studio is Cantaloupe's in-house marketing agency, which empowers self-service commerce businesses with a comprehensive marketing program designed for growth. From SEO and lead generation to fully managed digital campaigns, Vine&rsquo;s expert services help operators attract more customers, enhance their online presence, and drive measurable results. 
Role Overview:
Vine Digital Studio is hiring a mid-level SEO Specialist to handle day-to-day SEO strategy and execution for our portfolio of local-service clients (primarily vending operators). You&rsquo;ll drive measurable growth in qualified leads via local SEO strategy, technical/on-page optimization, and content collaboration. This is a fast-growing team with room for someone looking to own the SEO function from day one. 
Responsibilities:<ul><li>
Own the SEO strategy for our local-service accounts across on-page SEO, internal linking, schema, Google Business Profiles, citations, and supporting content.</li><li>
Collaborate cross-functionally with account managers, developers, content strategists, and writers to execute on client needs.</li><li>
Communicate directly with clients when needed, and translate data into insights and recommendations that clients can easily understand.</li><li>
Contribute to creating and refining processes and documentation, as well as recommending new tools and resources to ensure streamlined and efficient workflow.</li><li>
Scope tasks, manage timelines, and direct contractors with clear briefs and acceptance criteria.</li><li>
Collaborate with cross-functional teams to resolve SEO issues,</li><li>
Assist in analyzing performance metrics and KPIs for monthly/quarterly/annual client deliverables, translating data insights into strategic decisions and actionable recommendations.</li></ul> 
Job Requirements:<ul><li>
3&ndash;5 years hands-on agency-side SEO experience, including direct ownership of local-service accounts.</li><li>
Demonstrated results improving local visibility and lead volume for multi-location or service-area businesses.</li><li>
Proficiency with GSC, GBP, rank/visibility tools, and SEO platform</li><li>
Strong command of keyword research, technical SEO, on-page optimization, internal linking, and schema for local entities.</li><li>
Ability to work with HTML, CSS, and JS as it relates to SEO.</li><li>
Comfort directing freelancers and reviewing deliverables for quality and impact</li><li>
Strong communicator and team player who is comfortable working in highly collaborative settings.</li><li>
Excellent time management skills and organization, with keen attention to detail.</li><li>
Comfortable appearing on camera for internal or client asset needs.</li><li>
Bachelor&rsquo;s degree in Marketing, Communications, English, or a related field.</li><li>
Bonus: Familiarity with the tools and platforms we use, including GA4, GSC, Looker Studio, Ahrefs, BrightLocal, Screaming Frog, WordPress, Monday</li></ul> 
Location:
Near Atlanta, GA or Malvern, PA (Hybrid: at least 2 days in-office); Remote (optional based on right candidate)</div>

SEO Specialist

Jacuzzi Group

<div>Founded in 1956, the Jacuzzi&reg; Brand has grown to become the modern-day Jacuzzi Group- the premier manufacturer of functional products for the home and outdoor space found in more than 60 countries. Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 9 successful locations launched nationwide in under 4 years. Jacuzzi Bath Remodel combines our premium materials, knowledgeable sales team, experienced in-house certified installers and over 60 years of proven excellence to deliver the highest standard of customer satisfaction.
Jacuzzi Bath Remodel is currently seeking a highly skilled Order Approval Specialist to help with our day-to-day operations. The Order Approval Specialist will be responsible for accurately reviewing sold remodeling projects and generating sales orders. They will also be accountable for ensuring proper materials are ordered for each sold project. The ideal candidate for this position has high attention to detail and has previous construction knowledge.
** This is a remote opportunity however our ideal candidate will live near one of our East Coast locations; Atlanta, GA or Detroit, MI **
Responsibilities of Order Approval Specialist:<ul>
<li>
Reviewing sold remodeling projects (bath and shower systems) for scope.
</li><li>Generating sales orders with precise accuracy to ensure proper materials are ordered.
</li><li>Ordering products and materials for multiple projects simultaneously.
</li><li>Data entry of pre-net projects into ERP system (LN/Infor)</li>
<li>Email correspondence with internal stakeholders to provide status updates</li>
</ul>
Requirements of Order Approval Specialist:<ul>
<li>
2+ years in a fast paced, attention to detail, administrative role.</li>
<li>Must have knowledge of construction industry; construction materials, reading drawings and schematics and taking proper dimensions.</li>
<li>Ability to learn software quickly; experience with ERP/ MRP preferred</li>
</ul>
Schedule:<ul><li>
Monday to Friday, Day Shift
</li></ul>Compensation:<ul><li>
$25.00 per hour + based on experience
</li></ul>Benefits<ul><li>
401(k) matching</li></ul><ul>
<li>Dental insurance</li>
<li>Employee assistance program</li>
<li>Employee discount</li>
<li>Health insurance</li>
<li>Health savings account</li>
<li>Life insurance</li>
<li>Paid time off</li>
<li>Referral program</li>
<li>Tuition reimbursement</li>
<li>Vision insurance</li></ul></div>

Order Approval Specialist

Folk Williams Financial Management

Digital Content SpecialistJob Title: Digital Content SpecialistLocation: Atlanta, GAJob Type: Full-Time (On-Site)About Folk Williams Financial Management:Folk Williams Financial Management is a tax and accounting firm that takes a comprehensive and multi-faceted approach to financial management. We provide our clients with the knowledge and tools necessary to build, manage, and protect their wealth for a lifetime. We are looking for a motivated, highly creative, and detail-oriented Digital Content Specialist to join our team and help us achieve our marketing goals.Position Summary:The Digital Content Specialist will be a key player on our marketing team, focusing on creating and managing digital content. This role is perfect for a creative, organized, and proactive individual with 3-4 years of experience in a similar role. You will assist with the planning, execution, and tracking of various digital marketing initiatives, contributing to the overall success of our marketing campaigns and strategic goals within the financial services sector.Key Responsibilities:Content Creation &amp; Management:<ul><li>Develop highly creative and engaging content for the Folk Williams Financial Management website, blog, and other digital platforms.</li><li>Create, write, edit, and proofread a wide range of marketing materials, including social media posts, blog posts, podcasts, email newsletters, website content, ad copy, and video scripts.</li><li>Develop and schedule engaging content for social media platforms (e.g., LinkedIn, Instagram, Snapchat), ensuring adherence to compliance guidelines.</li><li>Ensure all content is fresh, relevant, and compliant with industry regulations.</li></ul>Strategic Support:<ul><li>Assist in the development and execution of the overall marketing and strategy plan to support business objectives.</li><li>Leverage technology and generative AI tools to enhance marketing efforts, including content creation, data analysis, and workflow automation.</li><li>Conduct market research to identify trends, competitor activities, and target audience insights within the financial sector.</li></ul>Brand &amp; Lead Management:<ul><li>Maintain and enforce the Folk Williams Financial Management brand identity across all digital marketing materials and communications.</li><li>Ensure all content and visuals are consistent with brand guidelines and industry compliance standards.</li><li>Support lead generation efforts through various digital campaigns designed for the financial services industry.</li></ul>Performance Analysis:<ul><li>Track and report on the performance of marketing campaigns using tools like Google Analytics and email marketing platforms.</li><li>Assist in preparing reports and presentations on marketing performance for the leadership team.</li></ul>Qualifications:<ul><li>Bachelor's degree in Marketing, Communications, Graphic Design, Digital Media Design, Business, or a related field.</li><li>3-4 years of experience in a marketing or similar role.</li><li>Highly creative mindset with a portfolio or examples of innovative marketing work.</li><li>Strong written and verbal communication skills with excellent attention to detail.</li><li>Familiarity with social media platforms and content management systems.</li><li>Proven ability to use modern technology and a willingness to explore and implement generative AI tools.</li><li>Excellent organizational and time management skills.</li><li>A positive attitude, a willingness to learn, and a proactive approach.</li></ul>Preferred Skills:<ul><li>Experience with marketing automation platforms (e.g., HubSpot, Mailchimp).</li><li>Knowledge of SEO/SEM best practices.</li><li>Experience with graphic design tools (e.g., Canva, Adobe Creative Suite) and video editing software.</li><li>Familiarity with CRM software (e.g., Salesforce).</li></ul>Job Type: Full-timePay: From $52,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Experience:<ul><li>Content creation: 3 years (Required)</li></ul>Ability to Commute:<ul><li>Atlanta, GA 30309 (Required)</li></ul>Work Location: In person

Digital Content Specialist

Empower AI Inc.

<div>Overview:
<div>
Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform&reg; provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.</div><div></div><div> 
Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company&rsquo;s commitment to hiring and supporting active-duty and veteran employees.</div>
Responsibilities:
<div>
POSITION SUMMARY</div><div>
The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order, is relied upon to provide IT services that appropriately respond to the time-sensitive needs of customers, including Very Important Persons (VIPs) and executives, and provide prompt referrals and escalations to an appropriate IT support service option. The EITSD provides support to users of GSA&rsquo;s internal infrastructure as well as applications and systems owned by various GSA Service and Staff Offices. The EITSD is the centralized POC for GSA end users and customers to report incidents, submit requests, seek advice, and register complaints about GSA&rsquo;s IT infrastructure, applications, and programs supported in the environment.</div><div></div><div> 
As a Junior Computer User Support Specialist, your primary responsibility is ticket processing and resolution management, which includes detailed and clear documentation of the problems and the actions taken to resolve them. Customer service is key to this position. You will provide on site technical assistance to computer users by answering questions to resolve computer problems for the end user. Typical assistance concerns the use of computer hardware and software, to include printing, installation, word processing, electronic mail, and operating systems.</div><div></div><div> 
POSITION RESPONSIBILITIES:</div><ul><li>
Performs a variety of clerical and administrative duties pertinent to on site support.</li><li>
Responds to trouble tickets to resolve user problems.</li><li>
Provides technical support through phone, email, and instant message to users in the areas of password resets, e-mail, directories, standard MS Windows desktop applications, smartphones and network connectivity.</li><li>
Provides personal computer support problem analysis, and hardware/software installation and configuration.</li><li>
Interacts daily with customers to ensure productivity; provides individual feedback.</li><li>
Monitors team productivity and quality; provides individual feedback.</li><li>
Maintains an audit trail and statistical records of all problems and conditions reported by the client</li><li>
Higher levels of troubleshooting of computer and network issues and coordination with other departments to facilitate fix actions.</li></ul>
Qualifications:
<div>
CONTRACT REQUIRED QUALIFICATIONS:</div><ul><li>
Public Trust Clearance (Or ability to obtain)</li><li>
ITILv4 Foundation Training and ITILv4 Foundation Certification, may be obtained within 120 days after hire.</li></ul><ul><li>
Possesses and applies a comprehensive knowledge across key tasks and high impact assignments.</li><li>
Plans and leads major technology assignments.</li><li>
Evaluates performance results and recommends major changes affecting short-term project growth and success.</li><li>
Functions as a technical expert across multiple project assignments.</li><li>
May supervise others.</li><li>
Contributes to deliverables and performance metrics.</li></ul><div> 
CONTRACT DESIRED QUALIFICATIONS:</div><ul><li>
Must be willing to work a variety of shifts, including holidays as scheduled</li><li>
Possess the ability to communicate in both oral and written forms, demonstrating an ability to communicate effectively with all levels of staff as well as clients.</li><li>
Familiarity with the following technologies: Windows, web browsers, and basic functions of Active Directory</li></ul><div> 
EDUCATION AND EXPERIENCE</div><ul><li>
Associate&rsquo;s Degree or equivalent.</li><li>
Minimum 4-9 years of work experience.</li><li>
At least one (1) year experience with Windows desktop support.</li><li>
At least two (2) years experience working knowledge of remote tools.</li><li>
Experience supporting industry standard software products.</li><li>
Experience demonstrating time management and self discipline.</li><li>
Experience as a remote worker demonstrating time management and self discipline.</li></ul><div> 
PHYSICAL REQUIREMENTS</div><div>
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following:</div> 
<ul><li><ul><li>
Personnel are expected to ensure the protection of proprietary company and customer information consistent with the company&rsquo;s expectations of information security.</li><li>
Communicate verbally and respond to verbal communications in person, over the phone or by video chat.</li><li>
Communicate clearly and succinctly in writing, primarily utilizing a keyboard.</li><li>
Sitting for long periods.</li><li>
Viewing computer screens for long periods of time.</li></ul></li><li>
Travel may be required within a 50 mile radius.</li></ul> 
About Empower AI:
<div>
All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm&rsquo;s overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.</div></div>

Desktop Support Technician III

Explore 139+ It specialist in Atlanta this October. Find roles across top companies and apply now to boost your career.