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Wayfair

<div>As a Home Improvement Specialist at Wayfair, you are more than a salesperson &mdash; you are a trusted project advisor who helps customers confidently navigate their home renovation and improvement journey. You create an engaging, solution-oriented in-store experience centered around helping customers transform spaces through thoughtful planning, expert guidance, and product knowledge.
You combine a passion for home improvement with strong consultative selling skills and technical product understanding to support customers through complex purchase decisions. Whether helping a customer remodel a bathroom, select flooring for their entire home, upgrade lighting, or coordinate cabinetry and fixtures, you focus on simplifying the process and connecting their vision to practical solutions.
You understand that home improvement projects can feel overwhelming, and you excel at turning complexity into clarity. Through thoughtful conversations, proactive selling, and cross-category recommendations, you help customers make informed decisions that align with their style, functionality needs, timeline, and budget.
You leverage Wayfair&rsquo;s digital tools, visual displays, endless aisle capabilities, and your own expertise to drive project-based sales and long-term customer relationships. In doing so, you help establish Wayfair as a trusted destination not only for home inspiration, but also for complete home improvement solutions.
Wayfair&rsquo;s retail business is in an exciting phase of growth, with new store openings and an evolving in-store experience that brings our digital-first brand to life. This role offers a unique opportunity to help shape how customers shop for home improvement solutions in a physical retail environment. Our Specialists play a critical role in defining what great looks like as we scale, making this an ideal opportunity for those who are energized by consultative selling, passionate about renovation and design, and motivated to grow in a fast-paced retail setting.<h2 class="jobSectionHeader"> 
Ask yourself: &ldquo;Does this sound like me?&rdquo;</h2><ul>
<li><div>
<h2 class="jobSectionHeader">I genuinely enjoy helping people solve problems and bring their home projects to life. I create positive, approachable experiences that make customers feel comfortable asking questions and exploring possibilities.</h2></div></li> 
<li><div>
<h2 class="jobSectionHeader">I know that home improvement decisions can feel intimidating, especially when customers are balancing style, measurements, timelines, installation considerations, and budgets. I have knowledge of Home Improvement areas, and I take pride in helping customers break large projects into manageable, confident decisions.</h2></div></li> 
<li><div>
<h2 class="jobSectionHeader">I ask thoughtful questions and actively listen to understand how customers live, what challenges they are trying to solve, and what outcomes matter most to them.</h2></div></li> 
<li><div>
<h2 class="jobSectionHeader">I simplify technical information into practical guidance &mdash; whether discussing materials, durability, sizing, finishes, installation considerations, or maintenance requirements.</h2></div></li> 
<li><div>
<h2 class="jobSectionHeader">I focus on solutions, not individual products. I naturally connect categories together to create complete project recommendations that feel cohesive and functional.</h2></div></li> 
<li><div>
<h2 class="jobSectionHeader">I confidently guide customers toward purchase decisions while always acting in their best interest. My goal is to ensure every customer leaves feeling informed, supported, and excited about their project.</h2>
</div></li>
</ul><h2 class="jobSectionHeader">Key Metrics</h2><div><div>
<div>
<div>Role</div><div> 
Key Goal</div></div><div><ul><li><div> 
Home Improvement Specialist</div></li></ul><ul><li><div> 
Sales Per Hour Goal : $400</div></li>
<li><div>
Protection Attachment: 10%</div></li>
<li><div>
Assembly Attachment: 10%</div></li></ul></div></div></div><h2 class="jobSectionHeader"> 
Key Responsibilities</h2><h2 class="jobSectionHeader">
Customer Engagement &amp; Project Selling</h2><h3 class="jobSectionHeader">
Lead Through Consultation</h3><ul><li>
Build authentic customer relationships by asking thoughtful questions to understand project goals, timelines, budgets, style preferences, and installation needs.</li></ul><h3 class="jobSectionHeader">
Guide Complex Decisions</h3><ul><li>
Support customers through high-consideration purchases including flooring, vanities, cabinetry, lighting, fixtures, storage solutions, and other renovation categories.</li></ul><h3 class="jobSectionHeader">
Drive Project-Based Selling</h3><ul><li>
Approach every interaction as an opportunity to build complete home improvement solutions through personalized recommendations, quote building, add-on selling, and project planning.</li></ul><h3 class="jobSectionHeader">
Build Long-Term Customer Relationships</h3><ul><li>
Develop trust that extends beyond a single transaction by supporting customers throughout multiple phases of their renovation or improvement projects.</li></ul><h2 class="jobSectionHeader"> 
Product Expertise &amp; Solution Building</h2><h3 class="jobSectionHeader">
Deliver Home Improvement Expertise</h3><ul><li>
Provide knowledgeable guidance across renovation-focused categories including flooring, bath, kitchen, lighting, organization, hardware, and d&eacute;cor integration.</li></ul><h3 class="jobSectionHeader">
Simplify Technical Information</h3><ul><li>
Translate complex product details such as measurements, materials, durability, compatibility, installation requirements, and maintenance into customer-friendly recommendations.</li></ul><h3 class="jobSectionHeader">
Think Beyond the Single Product</h3><ul><li>
Connect products across multiple categories to create cohesive, functional project solutions tailored to the customer&rsquo;s space and goals.</li></ul><h3 class="jobSectionHeader">
Support Customer Confidence</h3><ul><li>
Help customers evaluate trade-offs between style, functionality, quality, lead times, and budget to ensure confident purchase decisions.</li></ul><h2 class="jobSectionHeader"> 
Digital &amp; Ecosystem Utilization</h2><h3 class="jobSectionHeader">
Leverage Endless Aisle Capabilities</h3><ul><li>
Use Wayfair&rsquo;s digital tools, POS systems, and online assortment to access expanded inventory and project solutions beyond what is displayed in-store.</li></ul><h3 class="jobSectionHeader">
Build Quotes &amp; Compare Solutions</h3><ul><li>
Create project quotes, compare product options, recommend alternatives, and help customers evaluate multiple solutions based on their needs.</li></ul><h3 class="jobSectionHeader">
Take Ownership of Solutions</h3><ul><li>
Partner cross-functionally and utilize available resources to resolve customer questions, research product details, and identify solutions quickly.</li></ul><h2 class="jobSectionHeader"> 
Operational Excellence</h2><h3 class="jobSectionHeader">
Support Store Operations</h3><ul><li>
Assist with carry-outs, curbside pickup, returns, merchandising, inventory support, and operational tasks that contribute to a seamless customer experience.</li></ul><h3 class="jobSectionHeader">
Maintain an Inspiring Environment</h3><ul><li>
Ensure displays, project vignettes, and home improvement areas remain organized, clean, and visually compelling.</li></ul><h3 class="jobSectionHeader">
Contribute to Team Success</h3><ul><li>
Support replenishment, floor sets, operational execution, and team collaboration while sharing ideas that improve the customer experience and store performance.</li></ul> 
This job description is intended to outline the general responsibilities and qualifications of the role. Duties, responsibilities, and activities may change or be assigned at any time with or without notice. The essential functions of this job must be performed with or without reasonable accommodation.<h3 class="jobSectionHeader"> 
Minimum Requirements Necessary to Perform Essential Functions</h3> 
Below sets out the minimum requirements required to perform the essential functions listed above, with or without reasonable accommodation.<div><div>
<div>
Requirement 
Yes/No/Maximum/Size 
Frequency</div><div> 
Supervisory Requirements 
Supervisory Requirements 
Supervisory Requirements</div><div> 
Supervisory Responsibility 
No 
N/A</div><div> 
Supervisory Size 
N/A</div><div> 

Work Environment 
Work Environment 
Work Environment</div><div> 
Work near moving mechanical parts 
No 
Minimal</div><div> 
Work in high, precarious places 
No 
Minimal</div><div> 
Physical/Mental Requirements 
Physical/Mental Requirements 
Physical/Mental Requirements</div><div> 
Standing 
Full Day (Frequent standing, walking) 
Frequent</div><div> 
Lifting 
up to 50 lbs (Ability to lift independently) 
Regular Basis</div><div> 
Educational/Qualification Requirements 
Educational/Qualification Requirements 
Educational/Qualification Requirements</div><div> 
Experience<div> 
1+ year of experience in retail sales or customer-facing roles

1+ year of experience working with Home Improvement products, in at least 1 category (bathroom, appliance, etc).</div></div> 
<div>
Open Availability 
Need to work nights, weekends, and holidays</div><div> 

Language Skill Requirements 
Language Skill Requirements 
Language Skill Requirements</div><div> 

Strong communication and relationship-building skills</div><div> 

Reasoning Skill Requirements 
Reasoning Skill Requirements 
Reasoning Skill Requirements</div><div> 

Core sales instincts</div><div> 
Time management and multitasking ability</div><div> 
Technical proficiency (mobile devices, POS systems)</div> 
</div></div><div>
Assistance for Individuals with Disabilities 
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form. 
 
Need Technical Assistance? 
For more information about applying for a career at wayfair, visit our FAQ page here. 
 
About Wayfair Inc. 
Wayfair is one of the world&rsquo;s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we&rsquo;re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you&rsquo;re looking for rapid growth, constant learning, and dynamic challenges, then you&rsquo;ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We&rsquo;re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair &ndash; and world &ndash; for all. Every voice, every perspective matters. That&rsquo;s why we&rsquo;re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.</div></div>

Home Improvement Specialist

XceedIT, Inc.

Technical Support Specialist &ndash; AtlantaXceedIT is a growing managed IT services company providing IT support, cybersecurity, cloud, and consulting services to small and midsized businesses.We are seeking a dependable and customer-focused Technical Support Specialist to provide remote and onsite support to our clients throughout the Atlanta area.This is primarily a remote position; however, candidates must live in or near Atlanta and have reliable transportation for occasional onsite client visits. The ideal candidate enjoys solving problems, working with different technologies, and helping people understand and use technology effectively.Responsibilities<ul><li>Provide remote technical support by phone, email, chat, and remote-access tools.</li><li>Diagnose and resolve hardware, software, network, printer, email, and user-account issues.</li><li>Support Windows computers, Microsoft 365, mobile devices, and common business applications.</li><li>Set up and configure computers, user accounts, Microsoft 365 services, printers, and other equipment.</li><li>Assist with password resets, permissions, multifactor authentication, and account-access issues.</li><li>Troubleshoot internet connectivity, wireless networks, VPNs, and basic network issues.</li><li>Install and update software, operating systems, and security tools.</li><li>Perform occasional onsite support, equipment installations, and workstation deployments for Atlanta-area clients.</li><li>Communicate clearly with clients and keep them informed throughout the support process.</li><li>Properly document all work, communications, troubleshooting steps, and resolutions in the ticketing system.</li><li>Manage multiple open service requests and follow through until each issue is resolved.</li><li>Escalate complex or unresolved issues to senior technicians when appropriate.</li><li>Maintain accurate client and technical documentation.</li></ul>Qualifications<ul><li>Two or more years of professional IT support, help desk, desktop support, or similar experience.</li><li>Experience supporting Windows computers and Microsoft 365 business environments.</li><li>Understanding of computer hardware, software, networking, printers, and mobile devices.</li><li>Familiarity with Microsoft 365, Exchange Online, Entra ID, OneDrive, SharePoint, and Teams.</li><li>Experience using ticketing systems, remote-support applications, and remote monitoring tools.</li><li>Ability to diagnose problems, research solutions, and follow issues through to completion.</li><li>Strong customer-service, communication, and organizational skills.</li><li>Ability to explain technical instructions clearly to nontechnical users.</li><li>Professional, dependable, patient, and comfortable working independently.</li><li>Ability to manage multiple tasks and priorities in a fast-paced environment.</li><li>Reliable internet service and an appropriate home workspace.</li><li>Reliable transportation and the ability to travel to Atlanta-area client locations when needed.</li></ul>Preferred Qualifications<ul><li>Previous experience working for a managed service provider.</li><li>Experience with Windows Server, Active Directory, networking, firewalls, backups, or endpoint security.</li><li>Microsoft, CompTIA, Cisco, or similar technical certifications.</li><li>Degree or technical training in Information Technology, Computer Science, or a related field.</li></ul>Relevant professional experience may be considered in place of a degree.What We Are Looking ForWe are looking for someone who takes ownership, communicates well, and genuinely enjoys helping clients. The right person will be able to work independently while also knowing when to ask questions or escalate an issue.You should be comfortable supporting multiple clients with different systems and environments. Attention to detail, accurate documentation, and consistent follow-up are essential.Why You&rsquo;ll Love Working Here<ul><li>You&rsquo;ll learn more in your first year than many IT jobs teach in three.</li><li>No two days are the same.</li><li>You&rsquo;ll work with modern technology instead of outdated systems.</li><li>You&rsquo;ll be surrounded by people who genuinely enjoy technology.</li><li>You&rsquo;ll have opportunities to grow your career&mdash;not just your job title.</li></ul>Position Details<ul><li>Location: Remote within the Atlanta metropolitan area</li><li>Schedule: Full-time, Monday through Friday</li><li>Travel: Occasional local travel to Atlanta-area client locations</li><li>Professional Development: Training and certification opportunities</li></ul>Job Type: Full-timePay: $38,000.00 - $55,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Referral program</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>tech support: 1 year (Preferred)</li></ul>Work Location: Hybrid remote in Atlanta, GA 30331

Technical Support Specialist

TriNet

<div>TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers&rsquo; compensation insurance. 
 
TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you&rsquo;re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients&rsquo; business success with extraordinary HR.

Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody&rsquo;s perfect &ndash; and we encourage you to apply. You may just be the right candidate for this or other roles.

Key Responsibilities:

The senior specialist serves as an initial point of entry for customer inquiry resolution (via phone, email, chat, or services cases) on a wide range of human resources related topics. The position ensures the effective delivery of TriNet services in the areas of benefits, payroll, and human resources; resolving service issues, identifying service opportunities, and informing management of key developments that may require escalation to more specialized TriNet resources. The role will provide an incredible client experience in a contact center environment by answering and documenting inbound calls, emails, and chats with an emphasis on first contact resolution of service issues. In addition, they will effectively coordinate support from other internal SME teams. The colleague in this role will share knowledge and best practices with less experienced colleagues and support a continual process improvement change cycle.

What you will do
<ul><li>Provide excellent customer service to TriNet clients and worksite employees in various areas of subject matter expertise; including payroll, benefits and human resources related inquiries.</li></ul>
<ul><li>Works to resolve general, low complexity customer issues and inquiries via phone, email, chat and service cases.</li></ul>
<ul><li>Ensures proper triage, escalation and effective resolution of more complex inquiries to the appropriate subject matter expert</li></ul>
<ul><li>Documents all customer interactions in the CRM system (Salesforce)</li></ul>
<ul><li>Manages open cases in CRM system to resolution in shortest possible timeframe while keeping customers regularly informed of status and anticipated resolution timing.</li></ul>
<ul><li>Responsible for consistently meeting established key performance indicator metrics as defined by management and being accountable to TriNet&rsquo;s customer retention and customer satisfaction goals.</li></ul>
<ul><li>Strives to deliver first contact resolution</li></ul>
<ul><li>Works with a sense of urgency to provide accurate information in a friendly, professional, and empathetic manner translating to a positive customer experience.</li></ul>
<ul><li>Trains and supports new and existing staff</li></ul>
<ul><li>Communicate process updates and changes to the team</li></ul>
<ul><li>Builds and maintains effective business relationships with all departments</li></ul>
<ul><li>Performs other duties as assigned</li></ul>
<ul><li>Complies with all policies and standards</li></ul>

Required Qualifications / Experience:
<ul><li>General education, vocational training and/or on-the-job training or equivalent education and experience required</li></ul>
<ul><li>Typically 3+ years Customer Service experience required</li></ul>
<ul><li>Typically 2+ years HR or related payroll and benefits experience required</li></ul>

Preferred Qualifications:
<ul><li>Associate's Degree or equivalent education and experience preferred</li></ul>

Additional Role Notes
<ul>
<li>1st point of contact for any HR inquiry.</li>
<li>Team Structure: In ATL office.</li>
<li>Non-negotiables: No</li>
</ul>
<div>Work Environment 
 
<ul><li>Work in clean, pleasant, and comfortable office or home setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.</li></ul>
 
The preferred location for this role is Atlanta, GA, and the salary range for this location is $23.08 to $36.06. All qualified external applicants will be considered for an in-office role, based in Atlanta. All qualified internal candidates are encouraged to apply and consider relocation to Atlanta and may be considered for remote hire at the company&rsquo;s discretion. The candidate&rsquo;s final salary offer will be based on the candidate&rsquo;s skills, education, work location and experience.</div>

A candidate&rsquo;s compensation may also include bonuses consistent with TriNet&rsquo;s corporate bonus plan.

Additionally, subject to applicable eligibility requirements, TriNet offers permanent full-time employees a variety of benefits including medical, dental, and vision plans, life and disability insurance, a 401(K) savings plan, an employee stock purchase plan, eleven (11) Company observed holidays, PTO and a comprehensive leave program. Please click the following link for detailed information about our benefits offerings: https://www.trinet.com/documents/blt5b61a1040aae1904

Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.

TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires accommodation during the application process should contact recruiting@trinet.com to request such accommodation.</div>

Senior Customer Support Services Specialist (HR)

AJ Madison

<div>About AJ Madison
AJ Madison is one of the nation's leading appliance retailers, serving customers through our eCommerce platform, luxury retail showrooms, call centers, and nationwide distribution centers. Our success is built on delivering exceptional customer service, operational excellence, and a seamless experience from purchase through delivery. 
Position Summary
The Warehouse Manager is responsible for overseeing the daily operations of the distribution center, ensuring the safe, efficient, and accurate receiving, storage, inventory management, and distribution of appliances and related products.
As a key operational leader, this role serves as the connection between our warehouse operations, transportation team, customer contact centers, retail showrooms, and eCommerce business. The Warehouse Manager ensures products move efficiently throughout the supply chain while supporting inventory availability, on-time deliveries, and exceptional customer experience.
This position is responsible for leading warehouse supervisors and associates, driving operational excellence, maintaining inventory accuracy, improving productivity, and fostering a culture centered on safety, accountability, and continuous improvement. The ideal candidate is a hands-on leader who enjoys working alongside their team, developing talent, and solving operational challenges in a fast-paced, high-volume environment.
Key Responsibilities<ul><li>
Lead all day-to-day warehouse operations, including receiving, put-away, inventory control, picking, packing, staging, loading, shipping, and returns.</li><li>
Manage, coach, mentor, and develop warehouse supervisors and associates to build a high-performing team.</li><li>
Establish clear performance expectations and hold team members accountable for achieving operational goals.</li><li>
Monitor daily productivity, labor utilization, and warehouse KPIs to ensure operational efficiency.</li><li>
Drive continuous improvement initiatives that increase productivity, reduce costs, and improve service levels.</li><li>
Maintain accurate inventory through cycle counts, audits, and inventory control best practices.</li><li>
Ensure compliance with OSHA regulations, company safety standards, and all warehouse operating procedures.</li><li>
Maintain a clean, organized, and safe warehouse environment.</li><li>
Collaborate with Transportation, Customer Service, Retail Showrooms, eCommerce, and Customer Contact Centers to ensure seamless order fulfillment and customer satisfaction.</li><li>
Develop staffing plans, manage scheduling, and oversee labor and overtime expenses.</li></ul><ul><li>
Conduct employee coaching, performance evaluations, disciplinary actions, and development planning.</li><li>
<ul><li>
Manage warehouse equipment and coordinate preventative maintenance.</li></ul><ul><li>
Analyze operational reports and warehouse metrics to identify trends and opportunities for improvement.</li></ul><ul><li>
Assist with budgeting, expense management, and operational planning.</li></ul><ul><li>
Support new warehouse initiatives, system implementations, and business expansion projects.</li></ul><ul><li>
Ensure compliance with company policies, security procedures, and quality standards.</li></ul>
 Qualifications<ul><li>
Bachelor's degree in Supply Chain Management, Business, Logistics, Operations Management, or a related field preferred.</li></ul><ul><li>
5&ndash;10+ years of progressive warehouse leadership experience.</li></ul><ul><li>
Minimum of 3 years managing warehouse supervisors and large hourly teams.</li></ul><ul><li>
Experience in appliance, furniture, retail distribution, logistics, or high-volume distribution environments preferred.</li></ul><ul><li>
Strong knowledge of warehouse operations, inventory management, and distribution best practices.</li></ul><ul><li>
Experience using Warehouse Management Systems (WMS), ERP systems, and Microsoft Office.</li></ul><ul><li>
Demonstrated ability to analyze KPIs and drive operational improvements.</li></ul><ul><li>
Excellent leadership, communication, organizational, and problem-solving skills.</li></ul><ul><li>
Proven experience managing labor productivity, scheduling, and operational budgets.</li></ul><ul><li>
Forklift certification or the ability to obtain certification.</li></ul><ul><li>
Ability to work flexible hours, including evenings or weekends, as business needs require.</li></ul><ul><li>
Ability to occasionally lift up to 50 pounds and work in a warehouse environment.</li></ul>
 What success looks like<ul><li>
Maintains a safe, organized, and highly efficient warehouse operation.</li></ul><ul><li>
Consistently achieves productivity, inventory accuracy, and customer service goals.</li></ul><ul><li>
Develops and retains engaged, high-performing teams.</li></ul><ul><li>
Partners effectively with cross-functional departments to ensure operational success.</li></ul><ul><li>
Leads with integrity, accountability, and a commitment to continuous improvement.</li></ul><ul><li>
Supports AJ Madison's mission of delivering an exceptional customer experience from warehouse to home.</li></ul></li></ul></div>

Warehouse Manager

Zoll Medical Corporation

<div>Itamar
At ZOLL, we're passionate about improving patient outcomes and helping save lives. 
 
We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. 
 
ZOLL Itamar is an innovative medical device technology company that focuses on the development and manufacturing of Home Sleep Apnea Tests to aid in the diagnosis of respiratory sleep disorders. Our core product is the WatchPAT&reg;️ family, a revolutionary FDA-cleared portable home sleep apnea test device, that is based on proprietary signal and analysis. 80% of patients who have sleep apnea are undiagnosed. We are committed to reach those undiagnosed patients and provide testing to promote wellness and enhance overall quality of life. WatchPAT&reg;️ is commercially available within major markets including the U.S., Japan, and Europe, and is the leading home sleep apnea test in the US. ZOLL Itamar&rsquo;s corporate headquarters, research and development and manufacturing are located in Israel with U.S. headquarters based in Atlanta, GA. 
 
Job Type 
 
In Office 
 
Job Summary 
 
Itamar's Accounting Specialist should possess a solid overall exposure and experience in Accounting and preferably some Collections. The ideal assistant will perform tasks related to supporting the Accounts Receivable and Accounts Payable functions, data entry distribution of customer invoices, building, reviewing and maintaining reports, filing, possible corresponding with banking institutions on the behalf of Itamar Medical and completing related duties, etc. A portion of this position may share in Collections with responsibility for contacting customers with delinquent accounts and maintaining detailed records. This person will report to the Accounting Manager. 
 
Essential Functions<ul><li>
Call suppliers and/or customers based on direction from Accounting Manager and Team needs</li><li>
Obtain and compile primary financial data and maintaining AR, AP, Collections and/or Invoicing reports</li><li>
Assist with General Ledger entries pertaining to AP and AR</li><li>
Assist with Accounting tasks, which could include projects as needed</li><li>
Assist with creating, maintaining and distribution of invoice related material to customers</li><li>
Assist the Accounting Department with field Sales needs regarding accounting, expenses and/or general office needs</li><li>
Check for accuracy of business transactions and offer suggestions on efficiencies as needed</li><li>
Work on various other projects and other duties, as assigned. Verify accuracy of invoices and send out invoices to customers</li><li>
Organize and maintain up-to-date documents. Prepare receivable statements.</li><li>
Responsible for completing Accounting administrative functions</li><li>
Monitor unpaid invoices and communicate with customers - making collection phone calls and/or issuing collection letters</li><li>
Perform data entry as needed</li><li>
Enter data into accounts receivable system</li><li>
Apply payments from customers</li></ul> 
Required/Preferred Education and Experience<ul><li>
Bachelor's Degree preferred</li><li>
Three to five years of related experience in accounting/finance or other related fields</li></ul> 
Knowledge, Skills and Abilities<ul><li>
Microsoft Office (Word, Excel) skills.</li><li>
Excellent math and data entry skills.</li><li>
Strong verbal and written skills.</li><li>
Highly organized person with exceptional attention to detail, ability to multi-task and work under pressure.</li><li>
Someone who is a quick learner and has a positive attitude.</li><li>
Able to work independently but someone who is excited to be a part of a dynamic team.</li><li>
Expense Report review and processing.</li><li>
May assist with submitting internal office supply orders.</li><li>
May create office documents or correspondence.</li><li>
Work on various projects and other duties, as assigned.</li><li>
Dynamics 365 experience a plus</li></ul> 
Physical Demands<ul><li>
Employee is continuously required to stand; walk; sit, talk or hear (up to 98% of an average 8-hour day).</li><li>
The employee must occasionally lift or move up to 10 pounds</li><li>
This is largely a sedentary role; however, filing is required. This would require the ability to lift files, open filing cabinets and bend or stoop as necessary.</li><li>
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.</li><li>
Ability to speak to and hear customers and/or other employees via phone or in person is required.</li><li>
Body motor skills enough to enable incumbent to move from one office location to another.</li></ul> 
ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.
The hourly pay rate for this position is:
$28.00 to $28.00
Factors which may affect this rate include shift, geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.
Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee&rsquo;s primary work location.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.</div>

Accounting Specialist

The Home Depot

Position Purpose: The Analyst, Online Merchandising Solutions will drive the process improvement and supplier engagement associated with the rapid assortment expansion of hd.com and subsequent required item troubleshooting. The analyst will be responsible for keeping team projects on-task and within expectations of project timelines, working with Online Merchandising Solutions Manager(s) &amp; leadership to prioritize projects and own deliverables of the team. The role will require the development of the day-to-day relationships with internal and external partners (i.e., Direct Fulfillment Merchants, HD.com business partners, suppliers, etc. to support data initiatives online). There will be work to monitor transformation of data and work with appropriate technology teams to resolve issues relating to incorrect mapping, business rules, and data deviations. This role is the primary point of contact responsible for a simple and seamless supplier experience in working with Home Depot.com, respective to all aspects of the supplier onboarding. This role manages supplier onboarding execution, troubleshooting/error resolution and analysis on new supplier opportunities. This role will be responsible for delivering top-tier customer service to all Home Depot Suppliers as well as internal partners and will be held accountable to exceptional customer service ratings. Key Responsibilities: 10% Attend merchant meetings and identify and facilitate OMS requests 40% Responsible for assortment growth projects, status reporting, item troubleshooting, &amp; attribute maintenance. Serve as SME for product category online. Learn/report on best practices, industry standards, &amp; legal requirements associated w/ assigned category. 30% Measure ongoing effectiveness of programs against metric targets. Develop/execute ongoing enhancements and/or business process optimization strategy based on measured performance and customer feedback. 20% Troubleshoot and problem-solve for ongoing operational needs as they arise (i.e., store SKU alignment, online product availability, and others). Ability to author clear, concise end user/training materials for processes. Direct Manager/Direct Reports: This position reports to the Manager, Online Merch Solutions This position has 0 direct reports. Travel Requirements: Typically requires overnight travel less than 10% of the time. Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. No travel required Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: Proven track record of excellent customer service Experience in vendor/supplier management Outstanding written and verbal communication skills Ability to handle and prioritize multiple tasks Effective interpersonal and problem solving skills Data analysis Strong organizational, analytical and customer service skills Solid decision making and problem solving skills Proficiency in Microsoft Excel, PowerPoint and Access Ability to be deadline oriented with long and short-term projects Understanding of merchandising assortment and associated product classifications Strong knowledge of internal Home Depot store product system(s) including base tables Strong decision making and problem solving skills Proficiency in Microsoft Excel and Access Strong organization, analytical, and customer skills Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Preferred Education: No additional education Minimum Years of Work Experience: 1 Preferred Years of Work Experience: No additional years of experience Minimum Leadership Experience: None Preferred Leadership Experience: None Certifications: None Competencies: None

Analyst, Online Merch Solutions

Position Purpose: The License Research Specialist is responsible for supporting and overseeing the daily operations of the License Research team to ensure Service Providers remain compliant with all license and lead certificate requirements across applicable states and territories. This role conducts research and analysis on existing and new licensing requirements, reviews license and lead documentation submitted by Service Providers (~2400), confirms license standing and categorization with municipalities, and verifies that license holders have valid background records in the Contractor Advantage system. Key Responsibilities: 40% Vendor negotiation for services and support for all AHS programs Researches new and existing vendors for offerings; requests data; analyzes vendor response. Selects and implements Service-Level Agreements (SLAs). Supervises the daily operations of Program RIMs; examines current in-house procedures; identifies and implements process improvements; trains associates in new procedures; monitors performance and provides performance feedback to DIMs. Develops and facilitates training to SPs &amp; field team on regulatory license requirements and permits, federal regulations and other compliance issues as needed or requested. Partners with Help Desk, New Store Staging, and stores to resolve equipment supply issues and transitions to new products. Partners with Install Accounting, Legal, and service providers to resolve monetary and unit issues. Works with internal groups (Store Operations, Merchandising, FSMs,) to identify, select, and forecast installation sources. 25% Research and determine license, code and permit requirements by jurisdiction for Home Depot installation programs market entry or expansions and communicates requirements to field team and Service Providers. Serves as the escalation point for SPs and the Home Depot field team to dispute/escalate license requirements dictated from state regulatory agencies and/or local municipalities 25% Project manages requirements for national roll-outs, expansions into new markets, store relocations and new store openings to ensure adherence to all applicable local regulatory license/permitting/code requirements. 10% Responsible for conducting quarterly random Service Provider license &amp; regulatory certifications audits to ensure compliance with state and or local requirements. Communicates audit findings and recommended action plans to Service Providers and initiates fines as appropriate based on SPRG and audit results. Direct Manager/Direct Reports: Position reports to the Services Compliance Manager. Position has no direct responsibility for supervising others. Travel Requirements: Typically requires overnight travel less than 10% of the time. Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: Experience supporting licensing, compliance, credentialing, onboarding, or Service Provider operations. Experience working with municipal, state, or territory-level licensing requirements. Experience maintaining compliance databases, reviewing documentation, and preparing operational reports. Experience working with Contractor Advantage or similar background screening, compliance, or credentialing systems. Experience working with Excel, Salesforce, and Tableau for research, analysis, and reporting. Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Preferred Education: No additional education Minimum Years of Work Experience: 2 Preferred Years of Work Experience: No additional years of experience Minimum Leadership Experience: None Preferred Leadership Experience: None Certifications: None Competencies: PC computing skills - including MS Office and Store hardware, software and peripherals. Strong oral and written communication skills - must be able to communicate with individuals in internal and external organizations. Excellent critical thinking skills and an ability to resolve situations that are unstructured and require innovative and out of the box solutions. Must be comfortable in a fast-paced environment. Excellent negotiation &amp; solid decision-making skills. Ability to lead and partner with internal and external resources to drive various initiatives. Strong conflict management, negotiation and decision making skills. Self-starter capable of meeting tight deadlines in a fast paced environment.

License Research Specialist

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