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administrative assistant

2nd line support engineer Jobs in Atlanta

2nd line support engineer

administrative assistant 3 Jobs in Atlanta

administrative assistant 3

ai content specialist

application engineer

it support specialist

Flock Safety

<div><h1 class="jobSectionHeader">Who is Flock?</h1>
Flock Safety is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. Our hardware and software suite connects cities, law enforcement, businesses, schools, and neighborhoods in a nationwide public-private safety network. Trusted by over 5,000 communities, 4,500 law enforcement agencies, and 1,000 businesses, Flock delivers real-time intelligence while prioritizing privacy and responsible innovation.
We&rsquo;re a high-performance, low-ego team driven by urgency, collaboration, and bold thinking. Working at Flock means tackling big challenges, moving fast, and continuously improving. It&rsquo;s intense but deeply rewarding for those who want to make an impact.
With nearly $700M in venture funding and a $7.5B valuation, we&rsquo;re scaling intentionally and seeking top talent to help build the impossible. If you value teamwork, ownership, and solving tough problems, Flock could be the place for you.<h1 class="jobSectionHeader">
The Opportunity</h1>
As our IT Support Specialist, you will be a key member of the Technology Experience team, focused on delivering exceptional on-site IT support and ensuring our meeting spaces and collaboration environments operate flawlessly.
This is a highly visible, in-office role responsible for:<ul><li>
Supporting day-to-day technical needs of employees in our Atlanta office</li><li>
Owning enterprise conference room and A/V environments</li><li>
Providing white glove / executive-level support</li><li>
Partnering with Workplace and Operations teams to enhance the in-office technology experience</li><li>
Supporting workplace management systems (i.e. Eden)</li></ul> 
This Atlanta, GA-based position is full-time in the office (5 days a week). Occasional early arrival or late departure may be necessary to support meetings and events. The role also requires the ability to perform physical tasks, such as lifting equipment, moving boxes, and working at floor level to install and maintain hardware.<h1 class="jobSectionHeader">
The Skillset</h1><h2 class="jobSectionHeader">
On-Site IT Support</h2><ul><li>
3+ years of experience supporting internal employees in a high-volume IT environment.</li><li>
Strong understanding of macOS and Windows operating systems.</li><li>
Experience troubleshooting hardware, peripherals, printers, docking stations, and end-user devices.</li><li>
Experience with IT ticketing systems (e.g., Jira Service Management, ServiceNow).</li><li>
Familiarity with MDM solutions (e.g., Kandji, Jamf) and endpoint security tools.</li><li>
Ability to prioritize tasks and manage multiple support requests in a fast-paced environment.</li><li>
Strong documentation habits and attention to detail.</li><li>
Basic understanding of network principles (e.g. WAN, VLAN, Firewalls, etc)</li><li>
IT Asset Management</li></ul><h2 class="jobSectionHeader">
Enterprise A/V &amp; Meeting Space Ownership</h2><ul><li>
Direct experience supporting and troubleshooting conference room A/V systems</li><li>
Ensure executive meetings, board meetings, and company-wide events run seamlessly.</li><li>
Perform preventative maintenance and standardization of meeting room technology.</li><li>
Troubleshoot displays, conferencing hardware, microphones, cameras, and room control systems.</li><li>
Partner with vendors when needed for escalations or installations.</li><li>
Continuously improve meeting room reliability and user experience.</li></ul><h2 class="jobSectionHeader"> 
Executive Technology Support</h2><ul><li>
Experience providing high-touch, priority support to senior leadership.</li><li>
Comfortable providing real-time meeting support and rapid issue resolution.</li><li>
Strong communication skills with the ability to remain calm and professional under pressure.</li><li>
Proactive mindset &mdash; anticipating needs before they become issues.</li><li>
High level of discretion and professionalism.</li></ul><h2 class="jobSectionHeader"> 
Workplace Technology &amp; Systems</h2><ul><li>
Experience administering or supporting workplace management platforms (e.g., Eden).<ul><li>
Desk booking</li><li>
Visitor management</li><li>
Room scheduling</li><li>
Workplace analytics</li></ul></li></ul>
Feeling uneasy that you haven&rsquo;t ticked every box? That&rsquo;s okay; we&rsquo;ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.
90 Days at Flock
We prescribe to 90 day plans and believe that good days lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired in this role at Flock Safety.
The First 30 Days<ul><li>
Complete onboarding and build relationships across IT, Workplace, Security, and Operations.</li><li>
Gain familiarity with our ticketing system, MDM tools, workplace management systems, and on-site systems</li><li>
Audit current conference room A/V setups and documentation.</li><li>
Begin resolving Tier 1&ndash;2 support requests independently, both on-site and remotely</li><li>
Establish presence as the &ldquo;IT Concierge&rdquo;</li></ul>
The First 60 Days<ul><li>
Take ownership of daily conference room reliability and preventative maintenance.</li><li>
Improve documentation for meeting spaces and common troubleshooting workflows.</li><li>
Identify and implement quick wins to improve in-office technology experience.</li></ul>
90 Days &amp; Beyond<ul><li>
Establish best-in-class meeting room reliability standards.</li><li>
Proactively reduce recurring support issues through process improvements.</li><li>
Serve as the primary on-site technical point of contact for the Atlanta office.</li></ul>
Salary &amp; Equity
In this role, you&rsquo;ll receive a starting salary between $75,000 and $100,000 as well as Flock Safety Stock Options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat.
Location
This role is based in Atlanta, where you&rsquo;ll join our dynamic team to collaborate in person and drive innovation. Candidates must reside in or relocate to Atlanta, Georgia for this position.
The Perks
Flexible PTO: We offer non-accrual PTO, plus 11 company holidays.
Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match.
Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.
Fertility &amp; Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.
Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs.
Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support.
Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions.
ERGs: We want all employees to thrive and feel like they belong at Flock. We offer four ERGs today - Women of Flock, Flock Proud, LEOs and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.
WFH Stipend: $150 per month to cover the costs of working from home.
Productivity Stipend: $300 per year to use on Audible, Calm, Masterclass, Duolingo and so much more.
Home Office Stipend: A one-time $750 to help you create your dream office.
Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together.
If you need assistance or an accommodation due to a disability, please email us at recruiting@flocksafety.com. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.
At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level.
Flock Safety is aware of fraudulent individuals and agencies falsely claiming to represent our company. All legitimate communication from Flock Safety will come from an email address ending in @flocksafety.com. We do not make job offers through messaging apps, social platforms, or unauthorized third parties, and we will never request payment or sensitive personal information during the hiring process. If you encounter suspicious outreach related to a Flock Safety role, please report it to recruiting@flocksafety.com
Compensation Range: $75K - $100K</div>

IT Support Specialist

Taboola

<div>
 
 Realize your potential by joining the leading performance-driven advertising company and a proud Great Place to Work&reg; Certified employer!
 
 
 
 Note internally this role will be called Content Success Specialist.
 
 
 We are seeking a proactive, analytical, and detail-oriented Content Success Specialist to join our Global Content Review Team. This role is a critical partner to our advertisers and their Account Managers, sitting at the intersection of policy, performance, and creative strategy.
 
 
 In this role, you won't just react to problems&mdash;you'll prevent them. You will deeply understand a portfolio of advertiser accounts, continuously monitor their content performance data, and provide strategic, actionable guidance to improve creative approval rates and overall campaign health. You will be the subject-matter expert on content compliance, helping advertisers clients and our internal Account Managers navigate policies to achieve their business goals without friction.
 
 
 
 To Thrive In This Role, You&rsquo;ll Need
 
 
 
 <ul>
 <li>
 1+ years of experience in a client-facing role (e.g., Account Management, Client Success, Ad Operations) with direct client communication.
 </li>
 <li>
 Strong understanding of content moderation and platform policies.
 </li>
 <li>
 Ability to interpret performance data and use it to drive decisions.
 </li>
 <li>
 Proficiency in using BI tools, spreadsheets, and internal reporting tools.
 </li>
 <li>
 A proactive, results-oriented attitude with a hands-on approach to work.
 </li>
 <li>
 Excellent communication skills.
 </li>
 <li>
 Ability to work with global teams/ a remote supervisor.
 
 
 </li>
 </ul>
 
 Bonus Points If You Have
 
 
 
 <ul>
 <li>
 Experience in ad tech, creative optimization, or content compliance
 
 
 </li>
 </ul>
 
 How You&rsquo;ll Make An Impact
 
 
 
 <ul>
 <li>
 Provide actionable, data-driven recommendations to improve creative approval and performance for a dedicated portfolio of key advertiser accounts.
 </li>
 <li>
 Monitor dashboards daily to proactively identify risks and performance, surfacing issues before they escalate and uncover opportunities for creative optimization.
 </li>
 <li>
 Analyze content performance data to identify performance trends and suggest refresh strategies that align with platform policies and business goals.
 </li>
 <li>
 Serve as the subject-matter expert linking Policy and Account Management teams, interpreting compliance guidelines to support advertiser success.
 </li>
 <li>
 Track key metrics (e.g., compliance, approvals, creative health) and maintain dashboards or reports to inform recommendations.
 </li>
 <li>
 Contribute insights for Quarterly Business Reviews (QBRs) and strategic meetings by maintaining a deep understanding of assigned accounts and their content performance.
 
 
 </li>
 </ul>
 
 Why Taboola?
 
 
 
 
 About
 
 
 
 If you ask Taboolars what they love about working here, they&rsquo;ll tell you that they&rsquo;ve been empowered to realise their full potential while growing and learning from and with smart and talented people. They&rsquo;ll also share more about:
 
 
 <ul>
 <li>
 Adam Singolda, Taboola Founder and CEO says; &ldquo;You can copy anything from another business but you can&rsquo;t copy a company&rsquo;s culture.
 </li>
 <li>
 Well-being: Enjoy comprehensive benefits (health, dental, vision, 401k matching), a fully stocked kitchen, parking, and various gym partnerships.
 </li>
 <li>
 Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
 </li>
 <li>
 Work with some of the biggest names: We work with some of the biggest names in the business. Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Pinterest, Expedia and Honda.
 
 
 </li>
 </ul>
 
 Ready to realize your potential?
 
 
 
 Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.
 
 
 Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, &amp; the Taboola Life Blog.
 
 
 
 About Taboola
 
 
 
 Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.
 
 
 Taboola works with thousands of businesses who advertise directly on Realize, Taboola&rsquo;s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola&rsquo;s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.
 
 
</div>

Content Moderation Specialist

The Home Depot

<div>Position Purpose
The Collections Specialist will support our Pro Trade Credit program. In this role, you will manage a portfolio of commercial (B2B) accounts, acting as the primary point of contact for past-due customers. The goal is to recover outstanding revenue while maintaining positive relationships with our professional trade partners. Success in this role will be measured by timely recovery rates, customer satisfaction scores, and adherence to compliance standards, ensuring clear benchmarks for performance. The specialist will handle the full cycle of delinquency management&mdash;from initial outreach and dispute resolution to negotiating payment plans and preparing accounts for legal escalation or lien actions when necessary. Throughout this process, you will also collaborate closely with departments such as Legal and Sales to ensure a holistic and coordinated approach to collections and account management.
Key Responsibilities &ndash;
<ul><li>30% - Outreach &amp; Negotiation: Conduct high-volume outbound calls and emails to commercial customers with past-due balances. Negotiate payment commitments and follow up to ensure promises are kept.</li><li>
30% - Account Reconciliation: Research and resolve billing discrepancies, missing purchase orders (POs), or proof-of-delivery (POD) disputes that are holding up payment.</li><li>
20% - Risk Management: Monitor aging reports weekly to identify high-risk accounts. Place accounts on &quot;Credit Hold&quot; according to company policy and communicate status changes to the Sales team.</li><li>
10% - Legal &amp; Lien Initiation:<ul><li>
Identify accounts that have exhausted all internal collection efforts.<ul><li>
Lien Actions: Monitor job-specific lien deadlines. Gather necessary documentation (invoices, contracts) to initiate the preliminary notice or lien filing process for review by the Credit Manager/Legal team.</li><li>
Referrals: Compile comprehensive credit files (notes, call logs, skip-tracing results) to package accounts for referral to third-party collection agencies or attorneys.</li></ul></li></ul></li><li>
10% - Documentation: Maintain detailed, legally defensible notes on all collection activities within the ERP/Credit software.</li></ul>
Preferred Qualifications<ul><li>
2+ years of experience in B2B collections, Accounts Receivable, or a related finance role. (Construction or Trade industry experience is a strong plus).</li><li>
Proficiency in Microsoft Excel (VLOOKUP, Pivot Tables), Power BI and experience with AR/Credit Systems (i.e., Bectran).</li><li>
Familiarity with fair debt collection practices and a general understanding of lien rights/bond claim laws is preferred, but not required (will train).</li><li>
Soft Skills: Strong negotiation skills with the ability to remain professional under pressure. Ability to distinguish between a customer with a temporary cash-flow issue vs. a bad debt risk.</li></ul></div>

Collections Specialist

Traveling with Michaila

<div>
 Were seeking a highly organized and dependable
 
 Booking &amp; Scheduling Specialist
 
 to coordinate reservations, manage schedules, and ensure a seamless client experience from inquiry through confirmation.
 
 
 In this fully remote role, youll support clients by organizing details, tracking timelines, and maintaining clear communication to keep everything running smoothly. This position is ideal for someone who thrives on organization, enjoys client interaction, and can confidently manage multiple moving parts with accuracy and professionalism.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Coordinate bookings, reservations, and schedule confirmations
 </li>
 <li>
 Communicate with clients to gather necessary details and provide timely updates
 </li>
 <li>
 Maintain accurate records and ensure follow-through on all client requests
 </li>
 <li>
 Monitor timelines and confirmations to prevent errors or delays
 </li>
 <li>
 Provide professional, solution-oriented support throughout the process
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Strong organizational and written communication skills
 </li>
 <li>
 Administrative, scheduling, hospitality, or customer service experience (preferred but not required)
 </li>
 <li>
 Citizenship in the US, Uk, Australia, LATAM, Spain
 </li>
 <li>
 Comfortable using online systems and communication tools
 </li>
 <li>
 Ability to work independently in a remote environment
 </li>
 <li>
 Detail-oriented, proactive, and dependable
 
 
 
 </li>
 </ul>
 What Makes This Opportunity Stand Out
 
 
 <ul>
 <li>
 100% remote flexibility
 </li>
 <li>
 Structured onboarding and ongoing training
 </li>
 <li>
 Supportive team environment with growth potential
 </li>
 <li>
 Skill development in coordination, client management, and operations
 
 </li>
 </ul>
</div>

Booking & Scheduling Specialist

The Container Store

<div>Overview:
<div>
The Retail Employee / Project Specialist is responsible for performing a range of duties that ensures our customers have an amazing experience whether shopping in our store or picking up an order. Schedules for this part-time role include daytime, evenings, weekends, and early mornings.</div><div></div><div> 
What We Stand For</div><div>
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.</div>
Responsibilities:
<ul><li>Welcomes and greets all customers either as Host in the front entrance or throughout the store</li><li>
Connects with our customers throughout the store suggesting solutions to their organizational challenges</li><li>
Designs and sells custom closets and other storage and organization solutions</li><li>
Serves as a register person with strong focus on providing a great customer experience during check out</li><li>
Introduces and enrolls customers in our rewards program</li><li>
Works merchandise processing during early morning or evenings (based on the schedule)
</li><li>Maintains the Sales Floor &ndash; keeping shelves full and presented according to our brand standards.</li><li>
Supports carryout to our customers cars whether through curbside or in the parking lot/garages.</li><li>
Assists with cleaning routines around the store &ndash; including dusting, restrooms and vacuuming</li><li>
Processes customers&rsquo; orders for curbside pick-up and/or delivery</li><li>
Organizes the stockroom, ensuring it is well-maintained to support selling efforts of the store</li><li>
Adheres to the time expectations established for the role, performing tasks with accuracy and timeliness, while exhibiting pace and attention to detail</li><li>
Actively engages with customers to solve their organizational challenges</li></ul><div></div> 
We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life. 
Here's a peek at what you can expect:<ul><li>
Rewarding pay to recognize the value you bring to the team.</li><li>
Competitive health, dental, and vision plans to keep you and your loved ones well.</li><li>
401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.</li><li>
Unique &quot;1equals3&quot; website for easy access to your benefits information and company updates.</li><li>
We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.</li></ul> 
For our full-time associates, we offer even more:<ul><li>
Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).</li><li>
Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility &amp; maternity support program.</li><li>
Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.</li><li>
Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).</li><li>
Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.</li><li>
Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.</li></ul> 
But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.
Qualifications:
<ul><li>High school diploma preferred</li><li>
Retail sales experience a plus</li><li>
Strong computer skills</li><li>
Enjoys engaging with people and connecting with customers</li><li>
Understands retail is an ever-changing industry and requires flexibility in scheduling</li><li>
Must be at least 18 years of age</li></ul><div></div><div> 
The Container Store promotes a smoke-free, drug-free environment.</div><div>
We are proud to be an Equal Opportunity Employer and comply with the</div><div>
Americans with Disabilities Act</div><div></div><div> 
Stores Physical Requirements</div><div></div><div> 
State Specific Notices</div></div>

Part-time Retail Employee

<div>Position Purpose:
The Media Specialist coordinates and supports implementation of omni-channel media campaigns and tactics including supporting the execution and optimization of in-house digital media components of those campaigns. Responsibilities include implementation of campaign objectives, strategies and tactics, including trafficking of campaigns and reporting; and stewardship of media plans in conjunction with marketing goals. Position supports both channel and campaign activations and reporting. Key contributor to program tracking and timelines. 
Key Responsibilities:<ul><li>
45% Campaign Management - Manage some components of digital media campaigns directly, including bidding, targeting, ad creation, analysis and reporting, etc. Support test &amp; learn agendas</li><li>
40% Paid Media Management - Support omni-channel paid media planning, buying and reporting for all programs and campaigns</li><li>
15% Stakeholder Management - Organizational Alignment/Relationships; Build relationships with key internal and external stakeholders, including media and platform partners, agencies, etc. Document an utilize best practices</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This position typically reports to Manager Advertising Operations</li><li>
This position has 0 Direct Reports</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li>
Previous experience working with large established digital properties and platforms (Facebook, YouTube, etc.) and experience with newer or niche properties a major plus</li><li>
1+ years of experience actively managing and implementing large Paid Digital budgets at an agency and/or large retailer</li><li>
Previous experience with retail media activations and analytics</li><li>
Solid understanding of technical pieces of digital marketing such as website analytics, audiences, data feeds, tracking codes, etc.</li><li>
Presentation and writing skills</li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Preferred Education:<ul><li>
No additional education</li></ul> 
Minimum Years of Work Experience:<ul><li>
1</li></ul> 
Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
None</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
Action Oriented</li><li>
Collaborates</li><li>
Drives Engagement</li><li>
Customer Focus</li><li>
Drives Results</li><li>
Manages Conflict</li></ul></div>

Media Specialist - Orange Apron Media

<div><div>Position Purpose:
This is a Senior Communications Specialist within our Cyber Security organization. Protecting what matters most to our associates and consumers by securing our sensitive data and critical assets from current and emerging threats. At The Home Depot Cybersecurity consists of Architecture, Governance, Identity &amp; Access Management, Internal Threat Operations, Issue and Compliance Management, Risk Assessment/Advisory, Security Consulting, Security Operations, Service Optimization and Strategic Planning 
Analysts II perform data gathering, analysis, synthesis and develop solutions to support THD Cybersecurity practices. 
Key Responsibilities:<ul><li>
60% Analysis - Synthesize data to develop a solution, communicate the solution to stakeholders Analyze problems, structure the issue and perform analysis</li><li>
10% Collaborate - Partner cross-functionally to identify trends and resolve issues</li><li>
30% Drive Execution - Ensure initiative/project goals are met in a timely manner Implement solutions to meet customer expectations</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This Position typically reports to Manager or Sr. Manager</li><li>
This Position has 0 Direct Reports</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li><div><ul><li>
Team Construction &amp; Vision: Support the foundational set-up of the Cybersecurity Communications team, defining the mission, vision, and long-term goals in partnership with team Manager and Sr. Analyst.</li></ul></div><div><ul><li>
Operational Infrastructure Development: Design and implement the team's dedicated &quot;backbone&quot; by helping to set up the necessary technology stack and engineering for a centralized intake process.</li></ul></div><div><ul><li>
Brand &amp; Template Stewardship: Build and maintain the Cybersecurity brand guidelines, templates, SLAs, playbooks, and SOPs to bring order and consistency to the team.</li></ul></div><div><ul><li>
Communication Planning &amp; Execution: Partner closely with Sr. Analyst and Corporate Communications to create and execute communication plans and written and visual communications for high-impacting security initiatives, KTLO, and crisis response, ensuring all milestones are met with high-quality, professional output.</li></ul></div><div><ul><li>
Corporate Communications Coordination: Partner heavily with Corporate Communications to ensure all Cybersecurity collateral adheres to enterprise brand standards and communications are distributed to the intended parties in a timely manner.</li></ul></div><div><ul><li>
Feedback and Data Driven Insights: Partner with Sr. Analyst to monitor feedback and sentiment from cross-functional partners and employees to identify communication needs, surface themes, and recommend data-informed improvements to Cybersecurity communications and strategies, using tools such as engagement surveys, pulse checks, and feedback channels to quantify impact over time.</li></ul></div><div><ul><li>
Crisis Communication Support: Partner with Sr. Analyst and Corporate Communications to establish an Internal Cyber Crisis Communication process. Once established, will rapidly deploy urgent crisis related communication during critical Cybersecurity incidents using preapproved templates and SLAs.</li></ul></div><div><ul><li>
Adoption Tracking &amp; Reporting: Develop tactics and identify tools to measure communication reach, comprehension, engagement, and behavioral outcomes. In collaboration with the senior cybersecurity analyst, develop and maintain dashboards with an executive snapshot that ties communication metrics to the overall program objectives.</li></ul></div></li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Preferred Education:<ul><li>
No additional education</li></ul> 
Minimum Years of Work Experience:<ul><li>
2</li></ul> 
Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
None</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
Action Oriented</li><li>
Collaborates</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Drives Results</li></ul></div> 
Apply End Date: 04/02/2026</div>

Cybersecurity Analyst II - Senior Communications Specialist

Explore 104+ It support specialist in Atlanta this April. Find roles across top companies and apply now to boost your career.