guest service representative full time (the starling hotel)

chat support agent

front desk supervisor

guest service representative full time (the starling hotel) Jobs in Atlanta

help desk technician

medical receptionist

front desk agent

FORTH Hotel and Club

<div>Property Description:
<div></div><div>
Join the Team at FORTH Hotel and Club &ndash; Atlanta&rsquo;s Most Exciting Destination! 
Step into the energy of Atlanta at FORTH Hotel and Club, where modern luxury meets creative spirit. Designed to bring people together, FORTH blends boutique hospitality with an elevated social experience&mdash;featuring stylish rooms, buzzing restaurants and bars, and a vibrant members&rsquo; club that celebrates culture, community, and connection.</div><div></div><div> 
As part of our team, you&rsquo;ll have the chance to help shape a one-of-a-kind hotel experience in the heart of the city. If you&rsquo;re passionate about service, thrive in dynamic environments, and want to be part of something bold and new&mdash;this is where your next chapter begins.</div>
Overview:
<div>
Are you a people-oriented individual with a passion for hospitality? Join our team as a Front Desk Agent and be at the forefront of creating exceptional guest experiences. With high energy and enthusiasm, you will be the friendly face that welcomes and assists our guests throughout their stay. From seamless check-ins to providing valuable local recommendations, you will play a crucial role in ensuring our guests feel cared for and valued. If you thrive in a fast-paced environment, have excellent communication skills, and possess a genuine desire to exceed guest expectations, this is the perfect opportunity for you to showcase your hospitality skills and make a lasting impact.</div><div></div><div> 
Responsibilities:</div><ul><li>
Greet and welcome guests with a warm and friendly attitude, creating a positive first impression.</li><li>
Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail.</li><li>
Provide information about hotel facilities, services, and local attractions.</li><li>
Respond to guest inquiries and resolve any issues or complaints in a prompt and professional manner.</li><li>
Process guest payments and maintain accurate records.</li><li>
Coordinate with other departments to fulfill guest requests and ensure a seamless guest experience.</li><li>
Maintain the cleanliness and organization of the front desk area.</li><li>
Assist in administrative tasks, such as answering phone calls and handling reservations.</li></ul><div></div><div> 
Join our energetic team as a Front Desk Agent and be part of creating memorable guest experiences in a dynamic and rewarding hospitality environment. Apply now to showcase your hospitality skills, build meaningful connections with guests, and embark on a fulfilling career journey with us!</div><div> 
</div>Qualifications:
<ul><li>High school diploma or equivalent</li><li>
Prior cash handling experience necessary</li><li>
Exceptional communication skills</li><li>
Very good computer skills</li><li>
Ability to work flexible hours including weekends and holidays</li><li>
Strong problem-solving skills</li><li>
Ability to multitask and work in a fast-paced environment</li><li>
Experience in customer service is preferred</li><li>
Knowledge of hotel or resort operations is a plus</li></ul>
Benefits:

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners&rsquo; mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company&rsquo;s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. 
In keeping with the company&rsquo;s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.<ul><li>
Multiple Tiers of Medical Coverage</li><li>
Dental &amp; Vision Coverage</li><li>
24/7 Teledoc service</li><li>
Free Maintenance Medications</li><li>
Pet Insurance</li><li>
Hotel Discounts</li><li>
Tuition Reimbursement</li><li>
Paid Time Off (vacation, sick, bereavement, and Holidays).</li><li>
401K Match</li></ul>
Working at Davidson is like nowhere else. It&rsquo;s less of a job, more of a calling. It&rsquo;s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. 
 
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation 
 
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.</div>

Front Desk Agent

RedHelm

<div>
 
 RedHelm is redefining what it means to be a technology partner. We deliver industry-leading offensive and defensive cybersecurity alongside full-stack IT services that are integrated by design &mdash; protecting, powering, and accelerating our clients&rsquo; success.
 
 
 Our teams operate at the intersection of security and technology, combining deep technical expertise with a holistic, client-centered approach. By aligning security strategy, infrastructure, and operational excellence, we help organizations stay resilient in an increasingly complex threat landscape.
 
 
 At RedHelm, we are building an environment where innovation, accountability, and collaboration drive meaningful outcomes, both for our clients and for the professionals who support them.
 
 
 &nbsp;
 
 About the Role
 
 We are seeking a Help Desk Technician to join our team! This is an entry-level position within our Business Process Outsourcing (BPO) team, designed to help you build a strong foundation in IT support. In this role, you&rsquo;ll gain hands-on experience with various systems, processes, and technologies while learning what it takes to become a true IT professional. You&rsquo;ll develop both your technical and professional skills as you grow your career in information technology.
 
 
 &nbsp;
 
 Responsibilities and Duties
 <ul>
 <li>
 
 Serve as the first point of contact for end users seeking technical support via phone, email, and chat. Issues will typically relate to systems, software, or hardware.
 
 </li>
 <li>
 
 Ask targeted questions to identify the problem, document details accurately, and create or update help desk tickets.
 
 </li>
 <li>
 
 Monitor and respond promptly to requests through the help desk ticketing system and escalate unresolved issues to the appropriate support level.
 
 </li>
 <li>
 
 Perform basic remote troubleshooting by guiding users through problem-solving steps.
 
 </li>
 <li>
 
 Identify and recommend process improvements to enhance efficiency and service quality.
 
 </li>
 <li>
 
 Deliver excellent customer service and maintain professional communication with end users.
 
 </li>
 <li>
 
 Maintain up-to-date knowledge of company procedures, products, and services.
 
 </li>
 <li>
 
 Meet or exceed departmental performance standards and KPIs.
 
 </li>
 <li>
 
 Work flexible schedules, including potential evenings, weekends, and holidays, as required to meet service standards.
 
 </li>
 <li>
 
 Collaborate effectively within a team environment while also working independently.
 
 </li>
 <li>
 
 Demonstrate reliability, accountability, and consistent attendance.
 
 </li>
 <li>
 
 Assess situations logically, resolve issues efficiently, and seek assistance when appropriate.
 
 </li>
 </ul>
 &nbsp;Qualifications&nbsp;
 <ul>
 <li>
 
 1+ years of experience in technical support, help desk, or contact center environments or equivalent education
 
 </li>
 <li>
 
 Experience or exposure to using a ticketing system (preferred).
 
 </li>
 <li>
 
 Basic knowledge of Windows 7&ndash;11 troubleshooting.
 
 </li>
 <li>
 
 General understanding of peripheral device and printer/scanner setup and troubleshooting.
 
 </li>
 <li>
 
 Familiarity Microsoft 365 and MS Office applications.
 
 </li>
 <li>
 
 Familiarity with VPN configuration and general network troubleshooting.
 
 </li>
 <li>
 
 Experience or exposure to providing remote support.
 
 </li>
 <li>
 
 Basic Active Directory knowledge (user management, password resets, etc.).
 
 </li>
 </ul>
 
 
 &nbsp;
 
 Soft Skills
 
 <ul>
 <li>
 
 Strong attention to detail and organizational skills.
 
 </li>
 <li>
 
 Excellent verbal and written communication abilities.
 
 </li>
 <li>
 
 Ability to apply established processes while adapting to procedural changes.
 
 </li>
 <li>
 
 Proven analytical and problem-solving skills.
 
 </li>
 <li>
 
 Strong interpersonal and customer service skills.
 
 </li>
 </ul>
 
 
 &nbsp;
 
 Additional Details
 
 <ul>
 <li>
 
 
 Location:
 
 Atlanta, GA (Remote)
 
 </li>
 <li>
 
 
 Department:
 
 Business Process Outsourcing (BPO)
 
 </li>
 <li>
 
 
 Reports To:
 
 Help Desk Manager
 
 </li>
 <li>
 
 
 Employment Type:
 
 Full-time, Non-exempt
 
 </li>
 </ul>
 
 &nbsp;
 
 
 &nbsp;
 
 
 
 
 
 Information Security Commitment
 
 
 
 This role operates within a managed services environment and will have access to client systems, data, and infrastructure. All team members are expected to handle client and company information responsibly, follow established security and data privacy procedures, and support our commitment to maintaining the confidentiality, integrity, and availability of the systems we manage. Candidates should be comfortable working within a security-conscious culture where following documented processes and protecting client data are core expectations of the job.
 
 
 &nbsp;
 
 
 
 Equal Opportunity Employer
 
 
 
 RedHelm provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, RedHelm will provide reasonable accommodations for qualified individuals with disabilities.
 
 
 &nbsp;
 
 
 
 Please Note:
 
 &nbsp;
 
 RedHelm is currently unable to employ outside of the United States or support visa sponsorship for those living in the United States and working under an H1B visa.
 
 
 
 
 
 &nbsp;
 
 
 &nbsp;
 
 Why Join Us
 
 This is an exciting time to join RedHelm as we continue to grow and innovate as a full-stack technology partner. Our integrated approach to offensive security, defensive operations, and IT services creates opportunities to work on complex challenges that directly impact the organizations we serve. As we expand our capabilities and footprint, our team members play a meaningful role in shaping what comes next.
 
 
 We are equally committed to investing in our people. We believe in a culture where we care about individuals not just for their professional ambitions, but for their personal goals as well. We recognize that work is part of a larger purpose in each person&rsquo;s life, and that philosophy drives how we support growth, flexibility, and long-term development across our organization.
 
 
 We offer a comprehensive and competitive benefits package designed to support both career progression and personal wellbeing, including medical, dental, and vision coverage, a 401(k) program, paid time off, floating holidays, and paid holidays. More importantly, we provide an environment where you can build meaningful expertise, contribute to forward-thinking solutions, and grow alongside a company that is actively shaping its future.
 
 
 &nbsp;
 
</div>

Help Desk Technician

NCC Life

Live Chat Support Agent Company: NCC Life Location: Atlanta, Georgia, United States Employment Type: Full-time Salary: $25 - $35 USD per hour Job Overview NCC Life is a forward-thinking organization committed to delivering exceptional service to our clients. We are seeking a dedicated and articulate Chat Support Agent to join our growing customer service team. In this full-time role based in Atlanta, Georgia, you will be the first point of contact for our customers, providing timely and effective support through our digital chat platform. The ideal candidate will be an excellent communicator with a passion for problem-solving and a commitment to providing an outstanding customer experience. Responsibilities * Engage with customers in a professional and friendly manner via live chat to address their enquiries and resolve issues. * Provide accurate, valid, and complete information by using the correct company procedures and tools. * Identify and assess customers' needs to achieve satisfaction and build sustainable relationships of trust. * Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution. * Maintain precise records of customer interactions, process customer accounts, and file documents. * Collaborate with team members and other departments to optimize the customer experience. * Meet and exceed personal and team-based performance targets. * Follow communication procedures, guidelines, and policies consistently. Qualifications * Proven experience in a customer support role, with experience in a chat-based environment being highly desirable. * Exceptional written communication skills, with a strong command of English grammar, spelling, and punctuation. * Proficient typing skills and the ability to manage multiple chat conversations simultaneously. * Strong problem-solving skills and the ability to think critically and analytically. * A patient, empathetic, and customer-focused attitude. * Familiarity with CRM systems and practices is considered an advantage. * The ability to work effectively both independently and as part of a collaborative team. * A high school diploma or equivalent is required; further qualifications in a relevant field would be a plus. Benefits * A competitive hourly wage and a comprehensive benefits package. * Opportunities for continuous professional development and career advancement within the organisation. * A positive, supportive, and dynamic work environment. * The chance to be part of a team that values customer satisfaction and innovation.

Chat Support Agent

Phi International

Join our team as a Claims Processing Help Desk Associate, where your dedication to customer satisfaction and keen analytical skills will help streamline our claims processes. In this pivotal role, you will be the go-to expert for customers seeking assistance, ensuring every interaction is handled with professionalism and empathy. Your contributions will directly impact the overall claims experience and the efficiency of our services.   Key Responsibilities Respond promptly to customer inquiries related to claims processing via phone, email, and chat channels.Guide customers through the claims submission process, providing clear instructions and support.Troubleshoot and resolve issues, escalating complex cases as necessary to maintain high satisfaction levels.Maintain accurate and detailed documentation of all customer interactions and claims resolutions.Collaborate with cross-functional teams to identify workflow improvements and enhance customer experience.Stay updated on company policies, procedures, and best practices for claims administration.Deliver proactive communication to customers regarding claims status and timelines.    Required Skills and Qualifications Exceptional written and verbal communication skills, with a dedication to clear and empathetic customer service.Experience in claims processing, help desk support, or a customer-facing role in a similar environment.Strong analytical thinking and problem-solving abilities, with a focus on accuracy and attention to detail.Comfort working in a fast-paced, dynamic remote environment while managing multiple tasks efficiently.Proficiency with customer relationship management (CRM) software and digital communication tools.Ability to manage sensitive information with discretion and uphold confidentiality standards.Self-motivated, resourceful, and adaptable team player.    Preferred Qualifications Experience working in insurance, healthcare, or financial services claims processing.Previous remote work experience or familiarity with distributed teams.Bilingual proficiency is a plus.

Claims Processing Help Desk Associate

Fifth Group Restaurants

<div><div>We are looking for a Bartender/Server</div>
<div></div><div>Who you are: You pride yourself on your ability to combine attentive service, food and beverage product knowledge, salesmanship, personality, and charm to provide a joyful dining experience and develop regular clientele. You are able to handle multiple tasks simultaneously while maintaining confidence, composure, and a great eye for detail behind, as well as in front of, the bar. 
 
Who we are: At Fifth Group Restaurants, our purpose is to passionately move people and provide the opportunity to experience joy. Since 1993, it has been our mission to become a leader in the Atlanta dining scene while significantly impacting our city&rsquo;s dining reputation. We value a positive and respectful work environment, diversity, profitability, a balanced and healthy way of living, as well as setting and accomplishing goals. Are you ready to be a Fifth Grouper?</div>
<div></div><div>Pay: Our restaurants operate a bi-weekly payroll system. Bartenders can expect to earn up to $36/hr</div>
<div> 
Knowledge, Skills and Abilities</div>
<ul><li>Craft bartending expereince for a minimum of 1 year required</li>
<li>Verify customers' identification to ensure they are of legal age and provide alcoholic drinks in compliance with federal, state, municipal, and corporate rules and regulations</li>
<li>Commitment to embodying FGR values</li>
<li>Experience working in an elevated service environment</li>
<li>Exceptional food and beverage product knowledge</li>
<li>Ability to make drinks quickly and accurately</li>
<li>Punctual, timely and responsible</li>
<li>Superior communication skills</li>
<li>Clean and well-groomed appearance</li>
<li>Must possess sound and professional judgment</li>
<li>Well-organized and efficient workstyle</li>
<li>Able to multi-task</li>
</ul><div>Physical Requirements</div>
<ul><li>Constant standing and walking</li>
<li>Occasional stooping, kneeling and crawling</li>
<li>Occasional ascending or descending of ladders, stairs and/or ramps</li>
<li>Must be able to stand and exert well-paced mobility for up to 8 hours per shift</li>
<li>Frequent, continual, intermittent flexing and rotation of the spine, elbows and wrists</li>
<li>Must be able to lift up to 15 lbs on a regular and continuing basis</li>
<li>Occasional pushing, pulling, lifting or carrying up to 50 lbs, i.e. case of wine, full ice buckets, etc</li>
<li>Constant talking, expressing or exchanging ideas by means of spoken words and in the process of communicating with guests and employees</li>
<li>Constant use of POS/Computer systems</li>
<li>Ability to work days, nights, weekends and holidays</li>
<li>Requires manual dexterity to use and operate all necessary equipment</li>
</ul><div>FULL-TIME/PART-TIME Full-Time
 
EOE STATEMENT We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.</div></div>

Bartender

Franklin Street

<div>Description:

Franklin Street is currently seeking a Receptionist to join our team in Atlanta, GA.
 ** This is a temporary position and will be re-evaluated after 6 months.
The ideal candidate must possess strong written and verbal communication skills, and they are organized, proactive, detail-oriented, and committed to maintaining a professional and inviting office environment. Two years of customer service and multiple phone lines experience preferred. Bilingual in Spanish is preferred but not required.
Position Overview:
The Receptionist serves as the first point of contact for clients, visitors, and team members, creating a professional, welcoming, and positive first impression for all who enter or contact the organization. We are seeking a vibrant, customer-focused individual with exceptional interpersonal skills who enjoys engaging with people and providing outstanding service. The receptionist will answer the multi-line phone, greet guests, perform general administrative duties, complete clerical tasks and projects, and assist the operations manager in support of our corporate, real estate, and insurance teams.<ul><li>
Answers multiple-line phones in a professional and efficient manner.</li><li>
May respond to customer questions and complaints and/or route to appropriate party.</li><li>
Represents the Company to guests and clients - welcoming visitors, answering and/or referring inquiries.</li><li>
Performs general clerical duties i.e. filing, checking/delivering mail, etc.</li><li>
Manages incoming and outgoing mail and shipping.</li><li>
Performs general computer duties, i.e. Data entry, managing websites, A/P posting, etc.</li><li>
Maintains office supply inventory, checking stock levels, placing and expediting orders for supplies, verifying receipt of supplies and reconciling billing.</li><li>
Ensure coffee machines and beverage stations are well-maintained, stocked, and operational to support a positive employee and visitor experience.</li><li>
Provides technical support for all training and office-wide meetings held in the office.</li><li>
Assists with booking travel for incoming guests to the office</li><li>
Assists with arranging catering or food delivery for meetings.</li><li>
Provides administrative support to the Operations manager as well as business partners and senior executives.</li><li>
Assist with all new hire processes</li><li>
Maintains cleanliness and organization of office common areas to provide a clean, hospitable, and safe environment for employees and guests.</li><li>
Performs light clean-up / maintenance duties for the office conference room, break areas, and refrigerators etc.</li><li>
Submit and monitor maintenance requests, coordinating with building management and service providers as needed.</li><li>
Coordinate parking validation procurement and provide validations to guests, clients, and visitors as required.</li><li>
Provide additional phone coverage when necessary to help support the other offices.</li><li>
Schedules appointments and assists with making travel arrangements for business partners when necessary.</li><li>
Manages conference room schedules and provides support in setting up company meetings and trainings.</li><li>
Schedules office meetings and trainings.</li><li>
Performs other duties as assigned.</li><li>
Assists in planning and execution of welfare events and philanthropic activities</li></ul>
Requirements:
<ul><li>Prefer at least 2 years of switchboard experience and experience with multiple phone lines.</li><li>
Prefer at least 2 years of customer service experience.</li><li>
Ability to represent the company professionally in front of guests with hospitality and customer service.</li><li>
Must be dependable and present a professional appearance and demeanor at all times. Please note, in this role, a professional business office appearance requires that no tattoos or piercings are visible.</li><li>
Strong written and verbal communication skills (both in person and over the phone). Must be able to speak clearly and concisely. The ability to comprehend, speak, and write fluently in English at a professional level is required.</li><li>
Must be neat, organized, and able to multitask in a fast-paced business environment.</li><li>
Exemplary interpersonal skills and service orientation, and ability to interface effectively at all levels of the organization.</li><li>
Ability to follow documented procedures and standards.</li><li>
Proficiency on computer skills including MS Office applications (SharePoint, Excel, Word, Outlook, Power Point, Publisher), database applications, and related software is required as is the ability to actively research basic information on the internet.</li><li>
Ability to touch-type accurately at 55-60 wpm or higher required.</li></ul>
About Franklin Street:
Franklin Street is a family of full-service real estate companies focused on delivering value-added solutions to meet clients&rsquo; evolving needs. Through a collaborative philosophy of leveraging the resources, expertise, and experience of each of its divisions&mdash;Real Estate, Capital, Insurance, Property Management, and Project Management&mdash;Franklin Street offers unmatched value and optimal solutions for clients nationwide.
Franklin Street is a family of full-service real estate companies focused on delivering value-added solutions to meet clients&rsquo; evolving needs. Through a collaborative philosophy of leveraging the resources, expertise, and experience of each of its divisions&mdash;Real Estate, Capital, Insurance, Property Management, and Project Management&mdash;Franklin Street offers unmatched value and optimal solutions for clients nationwide.
Make your next career move with Franklin Street. With seven lines of business and nine offices across, that perfect opportunity you&rsquo;ve been looking for is here. We believe in hiring a mix of experienced and new talent to join our team of professionals. Whatever your expertise, wherever you are on your career path, Franklin Street is your destination for success.
Learn more about Franklin Street and our award-winning culture at www.FranklinSt.com.
Must be able to successfully pass pre-employment (post-offer) drug screen and background check.
Franklin Street and Lighthouse HR Services is an Equal Opportunity Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, or any other classification protected by law.</div>

Receptionist

HNTB Corporation

<div>What We're Looking For
At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners.
This opportunity entails being responsible for providing financial guidance to project teams, with a focus on budgets, profitability, earnings variances, cash flow, and contract compliance. The Project Analyst acts as the primary financial advisor throughout the project lifecycle, ensuring success in areas such as contracting, compensation and payment terms, workplan/project management system alignment, budgets, cost controls, revenue recognition, and cash and invoice management. The Senior Team Lead offers guidance and supervision to staff while also overseeing their work. Additionally, they serve as a subject matter expert and provide consultation on complex projects, utilizing their advanced knowledge to make recommendations and deliver effective solutions.
What You'll Do:
<ul><li>Leads and supports all financial aspects across the entire project lifecycle.
</li><li>Models and analyzes gross margin scenarios from initial engagement through final negotiations, offering revenue and cash performance recommendations and enhancement strategies.
</li><li>Performs client contract review; assessing payment and compensation terms and recommends opportunities for revenue enhancement and positive cash performance.
</li><li>Ensures the accuracy of the PM system by overseeing changes to budget, commitments, forecasts, and expenditures, aligning work plans with client/contract requirements.
</li><li>Reviews and ensures timely and accurate invoice approval and payment applications according to client terms and requirements, including subcontracting needs. Collaborates with the project manager and cash management team to proactively resolve billing and revenue discrepancies.
</li><li>Generates and evaluates standard and ad hoc reports to identify and track potential cost issues and overruns. Investigates budget anomalies, resolves variances, and establishes cost risk management approaches with the project manager.
</li><li>Forecasts and monitors project estimate-at-completion (EAC) by recording potential and actual changes to cost accounts, including change orders, trends, and deviations.
</li><li>Leads an efficient earnings review process with the project team, using GAAP and revenue recognition concepts to analyze project finance performance.
</li><li>Provides timely communication of project performance that impacts office results to the office management team.
</li><li>Cultivates client and subconsultant relationships, ensuring effective client service and efficient subconsultant management.
</li><li>Provides training and onboarding for project management staff on HNTB project management processes and procedures as needed.
</li><li>Offers guidance and mentorship to Project Finance Associates and earlier career Project Analysts, including oversight of day-to-day work. Utilizes PFAs for routine transactional support.
</li><li>Develops and delivers learning and training to educate others about various aspects of HNTB&rsquo;s best business practices, including financial systems, contracting, cost management, financial performance metrics, revenue recognition, earnings mechanics, and cash management.
</li><li>Provides input on staff recruitment, development, and retention, including performance, compensation reviews, and succession planning. Coordinates schedules and approves timecards. Assists in setting employee objectives, provides client feedback, and coaches/mentors their team.
</li><li>Performs other duties as assigned.
</li></ul>What You'll Need:
<ul><li>Bachelor&rsquo;s degree and 7 years of financial, project accounting/analysis, or related experience
</li><li>1 year of people management, leadership and/or mentoring experience
</li><li>In lieu of education, 11 years of financial, project accounting/analysis, or related work experience
</li></ul>What You'll Bring:
<ul><li>Ability to manage ownership of the project finance responsibilities for medium to large projects of increasing risk and complexity.
</li><li>Has ownership of large projects of varying complexity.
</li><li>Ability to read and comprehend contract requirements to identify opportunities for improvement.
</li><li>Strong understanding of HNTB internal project finance/accounting processes, able to provide guidance in those areas to other project finance staff and project managers.
</li><li>Advanced data analysis skills in tools such as Excel, HNTB's enterprise reporting system, and HNTB's project management system. Able to develop new, dynamic approaches to processing, interpreting, and analyzing data to drive effective action.
</li><li>Strong conceptual and analytical skills, driving action on data.
</li><li>Excellent organizational skills, ability to multitask, and self-directed.
</li></ul>What We Prefer:
<ul><li>Knowledge of and experience supporting transportation and infrastructure projects, including Construction Engineering &amp; Inspection (CEI) contracts and clients/agencies such as the Georgia Department of Transportation (GDOT), Metropolitan Atlanta Rapid Transit Authority (MARTA), and Alabama Department of Transportation (ALDOT).
</li><li>Familiarity with DOT contracting, project controls, billing requirements, revenue recognition, and financial management practices within the AEC industry.
</li><li>Bachelor's degree in relevant Finance, Accounting, Business, Engineering, or related field
</li><li>Master's degree in business or engineering
</li><li>Knowledge of project financial management/cost controls
</li><li>Knowledge of accounting/financial principles and practices
</li><li>Knowledge of A/E industry
</li></ul>Additional Information 
Visa sponsorship is not available for this position.
#SR #FinanceAccounting

Locations:
Atlanta, GA

NOTICE TO THIRD-PARTY AGENCIES:
HNTB does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of HNTB. HNTB will have the right to hire that applicant at its discretion and without any fee owed to the submitting staffing/employment agency, person or entity. Staffing/employment agencies who have fee agreements with HNTB must submit applicants to the designated HNTB recruiter to be eligible for placement fees.
Job Type: Regular
Full/Part Time: Full time
Job Category: Finance Group
ReqID: R-30732
Equal Employment Opportunity &amp; Disability Accessibility Statement
HNTB provides a fair and equal employment opportunity for all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, pregnancy status, sexual orientation, gender identity, veteran status, genetic information, citizenship status, or other status protected by law. The HNTB Companies ensure nondiscrimination in all programs and activities in accordance with Title VII of the Civil Rights Act of 1964.
Any applicant with limited English proficiency or a qualifying physical or mental disability who believes they require a reasonable accommodation for any part of the application or hiring process should contact us at ReasonableAccommodations@HNTB.com or call 816-527-2600 for assistance. HNTB will make determinations on requests for accommodations on a case-by-case basis.
Hearing and speech impaired individuals who seek assistance or accommodation in applying for a position via TTY, may dial 711 in the United States. Instruct the TTY operator to call 888-400-4682 and select option 5 for TTY service. Please indicate to the HNTB agent that you are a candidate seeking assistance in the job application process.
Please note that The HNTB Companies will not accept any resume submitted via this email address. To properly submit your application to the HNTB Companies, and to ensure that our recruiters have immediate access to your resume/CV, please search our open positions online, and apply directly through our careers website.
Thank you for considering HNTB for your career opportunities.
Affirmative Action Policy Statement
HNTB has implemented the following policy as part of its longstanding commitment to compliance with all applicable affirmative action requirements. HNTB agrees to post in conspicuous places, available to employees and applicants for employment, this Affirmative Action Policy.
HNTB is a federal contractor subject to Section 4212 of the Vietnam Era Veterans&rsquo; Readjustment Assistance Act of 1974, as amended (&ldquo;Section 4212&rdquo;) and Section 503 of the Rehabilitation Act of 1973, as amended (&ldquo;Section 503&rdquo;). Accordingly, it is HNTB&rsquo;s policy to take affirmative action to employ and advance in employment protected veterans (disabled veterans, recently separated veterans, Armed Forces Service Medal veterans, or active-duty wartime or campaign badge veterans) and individuals with disabilities at all levels of employment, including the executive level. HNTB also will provide reasonable accommodation to known physical or mental limitations of an otherwise qualified employee or applicant for employment with a disability, unless the accommodation would impose undue hardship on the operation of HNTB. In order to request a reasonable accommodation, employees should contact the HR Solutions Center at General Policy Inquiry - Employee Center and applicants should contact ReasonableAccommodations@HNTB.com.
HNTB will recruit, hire, train, and promote individuals in all job titles, and will ensure that all other personnel actions are administered, without regard to an individual&rsquo;s protected veteran or disability status. All employment decisions will be based only on valid job requirements. In addition, employees and applicants shall not be subjected to harassment, intimidation, threats, coercion, or discrimination because they have engaged in or may engage in any of the following activities: (1) filing a complaint; (2) assisting or participating in an investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State, or local law requiring equal opportunity for protected veterans or individuals with disabilities; (3) opposing any act or practice made unlawful by Section 4212, Section 503, their implementing regulations, or any other Federal, State, or local law requiring equal opportunity for protected veterans or individuals with disabilities; or (4) exercising any other right protected by Section 4212, Section 503, or their implementing regulations.
The non-confidential portions of the affirmative action program for protected veterans and individuals with disabilities shall be available for inspection upon request by any employee or applicant for employment. These plans are available for review upon request during normal business hours. Any questions or requests to review should be directed to your Human Resources Partner.
As Chief Executive Officer, I fully support our affirmative action program and am committed to the implementation of the company&rsquo;s affirmative action policy. I have delegated overall responsibility for this policy to the Business Integrity Director. The Manager of HR Compliance &amp; Immigration is responsible for the implementation, auditing, and reporting of this policy and program, assisted by the office&rsquo;s Human Resources Partner.
HNTB employees must comply with this policy and report any violations of illegal discrimination, as specified in the Integrity Reporting policy.
For Questions or Additional Information
For more information on this policy, please contact the HR Solutions Center, General Policy Inquiry - Employee Center, 888-400-4682.
Robert J. Slimp, CEO</div>

Sr Team Lead - Project Finance

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