administrative assistant

customer service agent (remote) Jobs in Atlanta

customer service agent (remote)

customer service agent_seasonal Jobs in Atlanta

customer service agent_seasonal

department assistant

front desk clerk

front desk agent

Marriott International

<p>Assist guests with arrival and departure from hotel, while providing positive guests experiences. Must be available to work 3pm - 11pm front desk shifts, full time, 2 days off. Full Service Hotel Experience is desirable. Hotel experience is a must.</p><p>Experience</p><p>Hospitality Experience is a must</p><p>Experience in full-service hotels or resorts is preferred</p><p>Prior Marriott experience preferred</p><p>Prior Lightspeed experience preferred</p><p>Skills and Knowledge</p><p>&middot; Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.</p><p>&middot; Ability to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodation.</p><p>&middot; Ability to access and accurately input information using a moderately complex computer system.</p><p>&middot; Ability to observe and detect signs of emergency situations.</p><p>&middot; Ability to establish and maintain effective working relationships with associates, customers and patrons.</p><p>&middot; Command of the English language both written and verbal.</p><p>Job Functions <i>(Learning and Applying Personal Expertise)</i></p><p>The following are specific contributions that must be developed during the training program in order to successful complete the program and be placed in a hotel with or without reasonable accommodation:</p><p>&middot; Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.</p><p>&middot; Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote HEI Hotels and Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate.</p><p>&middot; Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler&rsquo;s checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer.</p><p>&middot; Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.</p><p>&middot; Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.</p><p>&middot; Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.</p><p>&middot; Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.</p><p>&middot; Comply with attendance rules and be available to work on a regular basis.</p><p>&middot; Perform any other job related duties as assigned.</p><p>HEI Hotels and Resorts is an equal opportunity employer Race/Age/Gender/Disability/Vets</p><p>Job Type: Full-time</p><p>Pay: $16.50 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Referral program</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul><p>Application Question(s):</p><ul><li>Do you have experience working at hotels or resorts? This is required. </li><li>Whats an email we can use to contact you?</li></ul><p>Experience:</p><ul><li>Hotel: 1 year (Required)</li></ul><p>Shift availability:</p><ul><li>Night Shift (Required)</li></ul><p>Ability to Commute:</p><ul><li>Atlanta, GA 30328 (Required)</li></ul><p>Work Location: In person</p>

Front Desk Agent

Crestview Management, LLC

<div><div>```html</div>
<h1 class="jobSectionHeader"><b>Front Desk Clerk</b></h1>
<p><b>Location:</b> Atlanta, GA 30354</p>
<h2 class="jobSectionHeader"><b>Job Summary</b></h2>
<p>We are seeking a friendly and organized Front Desk Clerk to join our team in Atlanta, GA. The ideal candidate will be the first point of contact for our clients and visitors, providing excellent customer service and administrative support to ensure smooth daily operations.</p>
<h2 class="jobSectionHeader"><b>Key Responsibilities</b></h2>
<ul><li>Greet and welcome guests as they arrive, providing a positive first impression.</li>
<li>Answer and direct incoming phone calls professionally and promptly.</li>
<li>Manage check-in and check-out processes efficiently.</li>
<li>Maintain the reception area, ensuring it is clean and organized.</li>
<li>Handle guest inquiries and resolve issues or escalate as necessary.</li>
<li>Schedule appointments and manage calendars for staff members.</li>
<li>Process payments and maintain accurate records.</li>
<li>Assist with administrative tasks such as filing, data entry, and correspondence.</li>
<li>Coordinate with other departments to ensure guest satisfaction.</li>
</ul><h2 class="jobSectionHeader"><b>Qualifications</b></h2>
<ul><li>High school diploma or equivalent required; additional education is a plus.</li>
<li>Previous experience in a front desk or customer service role preferred.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Proficient in Microsoft Office Suite and basic computer skills.</li>
<li>Ability to multitask and handle stressful situations with professionalism.</li>
<li>Strong organizational skills and attention to detail.</li>
<li>Reliable and punctual with a positive attitude.</li>
</ul><h2 class="jobSectionHeader"><b>Work Environment</b></h2>
<p>This position is based in our Atlanta, GA office located in the 30354 area. The role requires standing for extended periods and interacting with a diverse range of clients and staff.</p>
<h2 class="jobSectionHeader"><b>How to Apply</b></h2>
<p>If you are interested in joining our team as a Front Desk Clerk, please submit your resume and a cover letter outlining your qualifications and experience.</p>
<div>```</div></div>

Front Desk Clerk

Maximus Global Services

<div>
 Join us for a JOB FAIR on February 26, 2026!!!An opportunity to interview for the open positions and start the new hire process, if chosen?
 <br/>
 <br/>
 LOCATION:
 <br/>
 <br/>
 Holiday Inn and Suites Atlanta Airport-North -
 <br/>
 <br/>
 1380 Virginia Avenue, Atlanta, GA 30344
 <br/>
 <br/>
 <ul>
  <li>
   Please bring two forms of identification.
   <br/>
   <br/>
  </li>
 </ul>
 We are seeking for Passenger Service Agent to p
 <br/>
 <br/>
 rovide check-in services for passengers, ensuring that all security procedures are met. Exhibiting exceptional customer service and communication skills. Process passenger luggage and claims. Serve as gate agent for the outbound flight, including boarding of passengers.
 <br/>
 <br/>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Paid Time Off (for FT positions)
  </li>
  <li>
   Paid Training
  </li>
  <li>
   401(k) Retirement Plan
  </li>
  <li>
   Medical, dental, vision benefits
  </li>
  <li>
   Referral Bonus
  </li>
  <li>
   Recognition and Rewards Program
  </li>
  <li>
   Career growth
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Essential Functions
  <br/>
  <br/>
 </strong>
 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 <br/>
 <br/>
 <ul>
  <li>
   Working at the front counter assisting passengers with check-in. Using the airline system, issues tickets, create or change reservations and provides flight information. Will solve ticket-related travel problems.
  </li>
  <li>
   Check-in the passenger baggage using the airline internal baggage system. Will provide assistance and handle baggage claims for inbound and outbound flights.
  </li>
  <li>
   Review all necessary documentation to travel, following all regulations and security procedures, including company and government agencies regulations.
   <br/>
   <br/>
  </li>
 </ul>
 Competencies
 <br/>
 <br/>
 <ul>
  <li>
   Teamwork Orientation
  </li>
  <li>
   Stress Management
  </li>
  <li>
   Ethical Conduct
  </li>
  <li>
   Good Communication
  </li>
  <li>
   Customer/Client Focus
   <br/>
   <br/>
  </li>
 </ul>
 Work Environment
 <br/>
 <br/>
 This job operates at an airport setting
 <br/>
 <br/>
 (inside terminal).
 <br/>
 <br/>
 Physical Demands
 <br/>
 <br/>
 This position is very active and requires stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet). Occasionally bend/twist at waist/knees/neck, pulling and pushing to perform various duties. The employee occasionally lift and/or move up to 70 pounds
 <br/>
 <br/>
 or more.
 <br/>
 <br/>
 Position Type and Expected Hours of Work
 <br/>
 <br/>
 This is a full-time or part-time position. Days and hours of work varied from Monday through Sunday, with different shifts (service provided to customers is 24/7).
 <br/>
 <br/>
 <strong>
  Required Education And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or GED.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Eligibility Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must exhibit exceptional customer service
  </li>
  <li>
   As a condition of employment, employee must successfully complete a background investigation.
  </li>
  <li>
   Must be able to read, write and speak English, Hindu or Arabic.
  </li>
  <li>
   Maintain a relationship with both employees and clients
  </li>
  <li>
   Must possess effective interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner.
  </li>
  <li>
   Must be able to read and understand all operating and airport procedures and instructions.
  </li>
  <li>
   Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)
  </li>
  <li>
   Great grooming and presentation
  </li>
 </ul>
</div>


Passenger Service Agent - JOB FAIR! FEB 26, 2026 (HOLIDAY INN)

The Integral Group LLC

<div><p><b>Position Summary</b></p>
<p>
This pivotal role is responsible for the smooth operation of the front desk and providing crucial support to Corporate Administrative Operations, the Office Manager, Executive Assistants and other departments, as needed. The Administrative Assistant ensures the switchboard is open and operating during our business hours, playing a vital role in our daily operations. Supports office operations by maintaining inventory, reporting out of order equipment and must have excellent verbal and written communication skills.</p>
<p><b>
Key Responsibilities</b></p>
<ul><li> Open and close the lobby area</li></ul>
<ul><li> Answer all incoming calls in a professional manner and direct as appropriate and take detailed messages</li></ul>
<ul><li> Log all Property Management calls on the call log tracker, who call was transferred to and send emails as applicable with the details</li></ul>
<ul><li> Greet guests in a professional, friendly, and hospitable manner</li></ul>
<ul><li> Answer inquiries from staff, residents, and clients</li></ul>
<ul><li> Assist Office Manager/Executive Assistants as needed</li></ul>
<ul><li> Ensure knowledge of staff movement in and out of the organization</li></ul>
<ul><li> Monitor guests and visitors entering and exiting the lobby area</li></ul>
<ul><li> Be aware of and report suspicious activity to building security</li></ul>
<ul><li> Prepare and submit work orders to the Building Property Manager using the work order system</li></ul>
<ul><li> Obtain parking passes and office access passes for new employees and reissue lost or damaged passes and issue parking validations as applicable</li></ul>
<ul><li> Cancel parking passes and office access passes when employees leave the company</li></ul>
<ul><li> Provide upcoming guests with access information using the DataWatch System.</li></ul>
<ul><li> Prepare for meetings and special events by arranging refreshments and catering when requested and needed</li></ul>
<ul><li> Order Business cards
</li></ul><ul><li> Maintain and confirm conference and training room reservation schedules daily</li></ul>
<ul><li> Ensure conference and training rooms AV equipment is ready for meetings and assist with connecting AV equipment for meetings</li></ul>
<ul><li> Process and complete expense reports for card holders and out-of-pocket expenses</li></ul>
<ul><li> Send, receive, and distribute faxes received via fax machine and e-fax</li></ul>
<ul><li> Receive and sort, all incoming mail and distribute appropriately</li></ul>
<ul><li> Stamp, weigh, code, and affix postage to outgoing mail and take to the building mail and FedEx drop location</li></ul>
<ul><li> Receive all incoming deliveries and log accordingly
</li></ul><ul><li> Prepare courier/certified/overnight/return receipt packages</li></ul>
<ul><li> Maintain check collection log</li></ul>
<ul><li> Facilitate the process server process &ndash; who signed for the documents, who received the documents, who the documents were scanned and emailed to</li></ul>
<ul><li> Order all office supplies, beverages, and snacks and manage inventory</li></ul>
<ul><li> Coordinate the repair/maintenance of all office equipment (i.e., copiers, postage, and fax machines)</li></ul>
<ul><li> Maintain office appearance (reception area, copy rooms, breakroom, training rooms and conference rooms)</li></ul>
<ul><li> Notarize documents as and when needed</li></ul>
<ul><li> Maintain current employee phone list (business, mobile)</li></ul>
<ul><li> Maintain and update Front Desk Handbook</li></ul>
<p>
 <b>Qualifications</b></p>
<ul><li> High School diploma or GED</li></ul>
<ul><li> Minimum 3 years of customer service experience</li></ul>
<p><b>
Employment Eligibility Verification</b></p>
<ul>
<li>Must possess valid documentation to establish identity and U.S. employment eligibility.</li>
<li>Submission to, and ability to pass, a thorough pre-employment background check and drug screening is a requirement for employment.</li><br>
</ul>
<p></p><p><b>The Integral Group. is an Equal Opportunity Employer</b></p>
<p>
As an equal-opportunity employer, The Integral Group recognizes that our strength lies in our people. We are committed to diversity.</p></div><p></p>

Administrative Assistant

<div>
 <strong>
  Summary/Objective
 </strong>
 Provide check-in services for passengers, ensuring that all security procedures are met. Exhibiting exceptional customer service and communication skills. Process passenger luggage and claims. Serve as gate agent for the outbound flight, including boarding of passengers,
 <br/>
 <br/>
 <strong>
  Essential Functions
  <br/>
  <br/>
 </strong>
 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 <br/>
 <br/>
 <ul>
  <li>
   Working at the front counter assisting passengers with check-in. Using the airline system, issues tickets, create or change reservations and provides flight information. Will solve ticket-related travel problems.
  </li>
  <li>
   Check-in the passenger baggage using the airline internal baggage system. Will provide assistance and handle baggage claims for inbound and outbound flights.
  </li>
  <li>
   Review all necessary documentation to travel, following all regulations and security procedures, including company and government agencies regulations.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Competencies
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Teamwork Orientation
  </li>
  <li>
   Stress Management
  </li>
  <li>
   Ethical Conduct
  </li>
  <li>
   Good Communication
  </li>
  <li>
   Customer/Client Focus
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Supervisory Responsibility
  <br/>
  <br/>
 </strong>
 This position has no supervisory responsibilities.
 <br/>
 <br/>
 <strong>
  Work Environment
  <br/>
  <br/>
 </strong>
 This job operates at an airport setting (inside terminal).
 <br/>
 <br/>
 <strong>
  Physical Demands
  <br/>
  <br/>
 </strong>
 This position is very active and requires stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet). Occasionally bend/twist at waist/knees/neck, pulling and pushing to perform various duties. The employee occasionally lift and/or move up to 70 pounds or more.
 <br/>
 <br/>
 <strong>
  Position Type and Expected Hours of Work
  <br/>
  <br/>
 </strong>
 This is a full-time or part-time position. Days and hours of work varied from Monday through Sunday, with different shifts (service provided to customers is 24/7).
 <br/>
 <br/>
 <strong>
  Travel
  <br/>
  <br/>
 </strong>
 No travel is expected for this position.
 <br/>
 <br/>
 <strong>
  Required Education And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or GED.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Eligibility Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must exhibit exceptional customer service
  </li>
  <li>
   As a condition of employment, employee must successfully complete a background investigation.
  </li>
  <li>
   Must be able to read, write and speak English.
  </li>
  <li>
   Maintain a relationship with both employees and clients
  </li>
  <li>
   Must possess effective interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner.
  </li>
  <li>
   Must be able to read and understand all operating and airport procedures and instructions.
  </li>
  <li>
   Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)
  </li>
 </ul>
</div>


Passenger Service Agent

Renaissance Atlanta Concourse

<div><div><b>Job description:</b></div><div>
As a Night Auditor at the Renaissance Concourse Atlanta Airport Hotel, you will ensure smooth overnight operations while providing excellent guest service. You will handle guest check-ins and check-outs, balance daily financial transactions, and maintain the accuracy of guest accounts.<br>
</div><div><b>
Key Responsibilities:</b></div><ul><li>
Assist guests in a courteous and professional manner, ensuring guest satisfaction by going the extra mile whenever possible.</li><li>
Promptly register and process guest arrivals and departures, ensuring all accounts are accurate and up-to-date.</li><li>
Verify and post all room charges and guest account transactions, ensuring all guest accounts are current and balanced by 6:00 a.m. or per Brand Standards.</li><li>
Reconcile daily revenue, complete end-of-day financial procedures, and prepare daily reports for management.</li><li>
Handle credit card transmittals, direct billing, and no-show billings for the day.</li><li>
Maintain knowledge of hotel services, facilities, and local area to effectively assist guests with inquiries.</li><li>
Utilize sales techniques to promote hotel services and maximize occupancy and revenue.</li><li>
Answer telephone calls professionally and assist guests with inquiries or requests.</li><li>
Follow hotel safety and security procedures to maintain a secure environment for both guests and associates.</li><li>
Keep immediate supervisors informed of any issues or unusual situations that require attention.</li><li>
Handle basic front desk responsibilities such as check-ins, check-outs, and telephone operations during overnight hours.</li><li>
Maintain hotel gift shop supplies and ensure proper inventory levels.</li><li>
Efficiently handle cash transactions and maintain balanced cash reports.</li></ul><div><br>
This role is essential in ensuring a seamless guest experience and smooth financial operations overnight, contributing to the overall success of the hotel's daily functions.<br>
</div><div><b>
Job Type</b>: Full-time<br>
</div><div><b>
Benefits:</b></div><ul><li>
401(k).</li><li>
401(k) matching.</li><li>
Dental insurance.</li><li>
Employee discount.</li><li>
Health insurance.</li><li>
Paid time off.</li><li>
Referral program.</li>
Vision insurance.<br>
<li>
</li></ul><div><b>
Schedule:</b></div><ul><li>
8 hour shift.</li><li>
Holidays.</li><li>
Night shift.</li>
Weekends as needed.<br>
<li>
</li></ul><div><b>
Work Location: </b>In person.</div></div>

Night Auditor

State Farm

<div><div><div><b>Benefits:</b></div>
<ul><li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Free food &amp; snacks</li>
<li>Opportunity for advancement</li>
</ul></div><div><div>Position Overview<br>
</div><div>State Farm Insurance Agent located in , is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Terri Cade-Hill - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.<br>
</div><div>Responsibilities<br>
</div><ul><li>Use a customer-focused, needs-based review process to educate customers about insurance options.</li>
<li>Work with the agent to establish and meet marketing goals.</li>
<li>Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.</li>
</ul><div>As an Agent Team Member, you will receive...<br>
</div><ul><li>Hourly pay plus commission/bonus</li>
<li>Profit sharing</li>
<li>Paid time off (vacation and personal/sick days)</li>
<li>Valuable experience</li>
<li>Growth potential/Opportunity for advancement within my agency</li><br>
<li>
</li>
</ul><div>Requirements<br>
</div><ul><li>Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred</li>
<li>Successful track record of meeting sales goals/quotas preferred</li>
<li>Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams</li>
<li>Self-motivated</li>
<li>Detail oriented</li>
<li>Ability to make presentations to potential customers</li>
<li>Property and Casualty license (must be able to obtain)</li>
<li>Life and Health license (must be able to obtain)</li>
</ul><div>If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.<br>
</div><div>This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents&rsquo; employees are not employees of State Farm.</div></div></div>

Products Representative - State Farm Agent Team Member

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