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claims specialist, design professional Jobs in Atlanta

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creative director digital marketing

design consultant

Natuzzi Americas, Inc.

<div>
 
 
 Natuzzi search!
 
 
 
 
 We are excited to continue to grow our Natuzzi Italia Brand in the Atlanta market!
 
 
 
 This is an exciting time to join Natuzzi Italia. We are in a period of rapid growth and are looking to fill open roles with high caliber talent to ensure future success.
 
 
 With a heritage of 60 years, Natuzzi is one of the most renowned brands in design and luxury furniture. Natuzzi products embed the finest spirit of Italian design and the unique craftmanship details of &ldquo;Made in Italy&rdquo;. Natuzzi distributes its collections worldwide, with a global retail network of 700 mono-brand stores, in addition to galleries.
 
 
 We take pride in fostering a work environment that's based on employee growth, curiosity, respect, honesty and enthusiasm; one that exceeds expectations every step of the way. From our, robust compensation plans, excellent benefits packages and professional development opportunities, we set the bar high for the luxury furniture industry.
 
 
 
 
 
 
 
 
 
 About the company
 
 
 
 Natuzzi combines Italian design, synonymous with beauty and craftsmanship, and a comfort capable of enveloping the senses. Over sixty years dedicated to the pursuit of beauty, where smooth lines combine in a casual modern design. Natuzzi Italia is made in Italy and dedicated to the luxury market
 
 
 Today Pasquale Natuzzi personally oversees strategic activities relating to strengthening the brand with investments in product innovation and research, marketing, communication, and training, working alongside the Group's managers to define future strategies
 
 
 
 
 
 Our experienced Design Consultants are trained interior design and retail professionals, who are passionate about luxury home furnishings and collaborating with our clients to transform their living spaces
 
 
 Our Design Consultants are responsible for generating sales and providing an exceptional experience to all customers consistent with the Natuzzi Italia brand
 
 
 
 
 
 
 Responsibilities include:
 
 
 
 
 
 
 
 Client Engagement &amp; Sales Generation
 
 
 <ul>
 <li>
 The Natuzzi Design Consultant is an entrepreneurial minded individual, preferably with a design background who is curious, driven and excited to work in a luxury retail setting
 </li>
 <li>
 The Design Consultant will prospect for new business on a regular basis with the expectations of regular in-home consultations as well as consistent outreach and contact with our Trade Partners (realtors, architects and interior designers
 </li>
 <li>
 The Design Consultant should be project-focused, technologically savvy and knowledgeable on current design trends
 </li>
 <li>
 The Design Consultant should be warm, friendly and approachable for clients
 </li>
 <li>
 The Design Consultant should be comfortable presenting projects, closing the sale, writing a quote and following up with clients
 </li>
 <li>
 This person should develop and maintain a thorough knowledge of Natuzzi Italia products
 </li>
 <li>
 This person will be expected meet or exceed store sales goals and KP
 </li>
 </ul>
 
 
 
 
 
 Experiences:
 
 
 <ul>
 <li>
 Previous experience or education in the luxury home furnishings industry, interior design, sales or architecture preferred
 </li>
 <li>
 Design technology experience highly preferred (AutoCad, Sketchup, 3D Rendering etc)
 </li>
 <li>
 Superior communication skills, both verbal and written
 </li>
 <li>
 Retail Experience or Client-Facing Sales Experience a Must
 </li>
 <li>
 Microsoft Office
 </li>
 <li>
 Attention to detail and outstanding problem-solving skills
 </li>
 </ul>
 
 
 
 
 
 Job Type: Full-Time
 
 
 
 We offer a very competitive benefits package with salary plus commission, as well as, following benefits ...not to mention a great company to work for and build a career!
 
 
 
 Benefits
 
 
 <ul>
 <li>
 401(k)Medical, Dental and Vision Employee Assistance Program
 </li>
 <li>
 Interesting Employee Discount for Natuzzi products
 </li>
 <li>
 Paid Time Off
 </li>
 </ul>
 
 
 
 
 If your skills match with the above requirements, please reply to this Ad's by sending us your updated resume. We will review and in case of positive match we will contact you for an interview.
 
 
 We are sure this opportunity excites you, we&rsquo;d love to meet you.
 
 
 
 
 
 HR Team (Together Everyone Achieve More).
 
 
 
 
 
 
 
 
 
 *Data Privacy Informative: We'll keep your CV for next 6/12 months for future needs related to the recruitment process. For a complete data protection privacy informative about the processing of personal data, please refer to our website ( www.natuzzi.com ).
 
 
 
 "We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
 
</div>

Design Consultant

<div>
 RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching.
 
 The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker.
 
 At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.
 
 Design Consultants play an integral role in providing luxury service by assessing the needs of walk-in clientele in the RH Gallery. They will work in collaboration and partnership with RH Interior Design to ensure the clients' design needs are met and their expectations exceeded. Our Design Consultants are innovators with an entrepreneurial spirit and a passion for building and maintaining relationships.
 
 YOUR RESPONSIBILITIES
 
 
 - Live Our Vision, Values and Beliefs every day
 
 - Provide a luxury experience for RH clientele through product expertise and elevated service
 
 - Qualify and educate potential clients on services offered by RH Interior Design
 
 - Own all phases of the client experience from initial contact through product delivery
 
 - Grow and maintain a strong client base
 
 - Ensure fiscal goals are achieved
 
 - Represent the RH lifestyle brand through communication, personal appearance and professionalism
 
 - Maintain a strong interest in the luxury and Design industry
 
 - Support visual and quality standards within the Gallery
 
 OUR REQUIREMENTS
 
 - Experience within a Design firm or high-end furniture and luxury retail preferred
 
 - Art, Architecture or Interior Design and relevant experience preferred
 
 - People and relationship driven
 
 - Strategic and mental agility
 
 - Highly organized
 
 - Collaborative
 
 - Results-oriented
 
 - Excellent verbal and written communication skills
 
 - Proficiency with Mac Operating System, IOS devices, Microsoft Office and Google Applications
 
 PHYSICAL REQUIREMENTS
 
 - Ability to lift and mobilize small to medium items up to 25 lbs. while utilizing appropriate equipment and techniques
 
 - Ability to maneuver effectively around Gallery floor, stock room and office
 
 - Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing
 
 - Licensed to drive preferred
 
 - Ability to travel locally or out of state
</div>

Interior Design Consultant

Rite At Home Atlanta Furniture

Home Furnishings Sales &amp; Design Consultant Rite At Home Atlanta Furniture &ndash; Atlanta, GARite At Home Atlanta Furniture is growing&mdash;and we&rsquo;re looking for a motivated, design-savvy Sales &amp; Design Consultant to join our team. Our newly built 6,000 sq ft showroom (with a rooftop!) opened Summer 2025, offering an inspiring space where you&rsquo;ll help customers create beautiful, functional homes.As a key member of our showroom team, you&rsquo;ll deliver an exceptional guest experience, guide clients through furniture and design selections, and drive sales using our proven selling model. With access to over 200+ manufacturers and complimentary design services at The Design Bar, you&rsquo;ll have everything you need to bring client visions to life.What You&rsquo;ll Do<ul><li>Meet monthly sales and productivity goals</li><li>Prepare, Present and Sale Mood Boards to Clients</li><li>Build strong client relationships through proactive follow-up</li><li>Maintain expert product knowledge across our extensive selection</li><li>Use our selling model to close transactions and maximize results</li><li>Support daily showroom operations, opening/closing duties, and system accuracy</li><li>Collaborate with a positive, community-minded team</li></ul>What We&rsquo;re Looking For<ul><li>3+ years of furniture sales experience (required) </li><li>Minimum of 2 years interior design experience</li><li>Strong sales skills is a must and a natural eye for design</li><li>Excellent communication, time-management, and organizational abilities</li><li>Professional, customer-focused demeanor</li><li>Ability to work a flexible retail schedule, including evenings/weekends/holidays</li></ul>Compensation<ul><li>$50,000-$52,000 base</li><li>Tiered UNLIMITED 3% commission on sales goal overage</li><li>Monthly incentives &amp; quarterly bonuses</li><li>Competitive earning potential</li></ul>Benefits<ul><li>Exceptional advancement opportunities</li><li>Generous employee discount</li><li>Supportive, design-driven work environment</li></ul>If you&rsquo;re results-driven, passionate about interiors, and ready to grow with a dynamic local brand, we&rsquo;d love to meet you. Apply today and help us elevate the home furnishings experience in Atlanta!Job Type: Full-timePay: $50,709.14 - $61,069.07 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>How many years of Furniture Sales Experience do you have? </li><li>Have you ever worked with a POS in a furniture store?</li><li>How many years of Interior Design Experience do you have? </li><li>Do you know how to use Power Point or other programs to create mood boards or design presentations? </li></ul>Work Location: In person

Interior Design/Home Furnishings Sales Consultant

AuthenTEAK

<div><div><div>AuthenTEAK is a great place to work! Established in 2004, our luxury outdoor furniture company based in West Midtown, Atlanta continues to grow. If you&rsquo;re a motivated, creative self-starter looking for an entrepreneurial environment to grow your career, take a look at our open positions below. We are always looking for dedicated talent to bring on to your growing team!</div></div></div>
 <div><div><div><div><h2 class="jobSectionHeader">Showroom sales &amp; design</h2>
</div></div><div>A well-established, West Midtown furniture company is growing again and seeking a seasoned, highly motivated, creative, dependable, and detail-oriented professional for the role of Showroom Sales and Design. The primary responsibility of this position is to work collaboratively within a team environment while providing exceptional customer service and thorough product education to our clientele, which includes retail customers and interior designers. A secondary responsibility is to assist with merchandising and maintaining the showroom&rsquo;s appearance in alignment with our brand standards. The ideal candidate will be confident in their ability to communicate extensive product knowledge professionally, both verbally and in writing.
We are a stable, reputable company that values fairness, integrity, and long-term relationships with both employees and customers. Our team members are treated with respect, and many have been with us for years. We believe the character of our company is defined by the character of our people&mdash;and we are looking to welcome someone of exceptional integrity to join us.
Responsibilities:
<ul><li>Engage clients regarding their project(s) and assist with decision-making process</li>
<li>Merchandising the showroom</li>
<li>Updating showroom signage such as price tags and table tents (infrequent)</li>
<li>Perform other general office work (infrequent)</li>
<li>Field incoming phone calls and provide sales support/customer service</li>
<li>Provide after-sale customer service</li>
</ul>Requirements:
<ul><li>Previous luxury retail furniture store or related field experience (2+ years)</li>
<li>Incoming phone sales experience</li>
<li>Excellent Computer Skills - Efficient Typing, Word, Excel; QuickBooks proficiency is ideal!</li>
<li>Experience in visual merchandising</li>
<li>Interior design and fashion sense</li>
<li>Enjoy helping others</li>
<li>Professional appearance</li>
<li>Take pride in your work</li>
<li>Hard-working/Smart-working</li>
<li>Punctual</li>
<li>Ability to multi-task and work in a fast-paced environment</li>
<li>College degree - preferably in Interior Design or Fine Arts</li>
<li>References</li>
<li>Reliable transportation</li>
<li>Pay for this position is salary plus commissions, bonuses, and spiffs. We offer health insurance, paid vacation time, and a 401k plan.</li></ul></div></div></div>

Showroom sales & design

<div><div>ADP is hiring a Relationship Life Cycle Consultant the candidate must reside in Atlanta or Alpharetta area.
<ul><li>Do you love being in front of a crowd?</li>
<li>Are you a strategic thinker?</li>
<li>Do you think benefits are fun?</li>
</ul>Well, this may be the role for you. Ready to make your mark?
As a Relationship Life Cycle Consultant, you will work to strengthen the connection with clients through service and consultation around benefit education strategies. F
For your assigned book of business, you will understand clients' needs regarding benefits and strategically drive results to increase benefit participation, client experience, employee retention, and employee engagement.
Your day-to-day will be spent building relationships with key internal and external stakeholders for each client and their employees to drive year-round benefit education. In this position, you will ensure service excellence and improve client relationships, including client satisfaction and experience. You must effectively maintain, build, and manage client relationships at all levels to ensure clients achieve their benefit strategies utilizing ADP's Human Capital Management tools and services. You will work closely with clients and their employees to optimize the utilization of their plan benefits and bring consultation to complex benefit strategies and initiatives. You will need strong partnerships with Sales, Brokers, Implementation, HR, and the Operations organization to resolve escalated and complex benefit issues. You will implement your benefit strategies through virtual, onsite, or recorded benefit presentations to each client. Travel will be required to support client visits and strengthen relationships.
To thrive in this role, you must build rapport, establish trust, develop strategies and shine with professionalism. Through onsite and virtual connections, you will help analyze benefit trends within each client and develop education strategies to assist employees in maximizing their plan and carrier resources. As a result, your client satisfaction scores make you proud. While our team's culture promotes a healthy dose of fun and high engagement, a fast-paced environment should not scare you. Not only can you find a career here, but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP, watch here:
https://adp.careers/Client_Services_Videos
WHAT YOU'LL DO: Responsibilities
What you can expect on a typical day:
<ul><li>You will design and execute benefit strategies and communication year-round to an assigned client base, reviewing strategies to drive plan participation and retention.</li>
<li>You will conduct worksite benefit meetings for groups of new hires, quarterly wellness meetings to review carrier value-add information and resources, spending accounts education, year-end onboarding meetings, open enrollment meetings, and more.</li>
<li>You will manage relationships with internal and external stakeholders, focusing on benefit strategies related to worksite employee enrollment in the plan.</li>
<li>You will continually upgrade your knowledge and skills in benefits, including attending training sessions and becoming a benefit subject matter expert.</li>
<li>You adhere to a daily schedule to manage your meetings, calls, partner connections, etc.</li>
</ul>TO SUCCEED IN THIS ROLE: Requirements
<ul><li>You have five years of client service or client relationship management experience in a fast-paced service environment.</li>
<li>You have experience in benefits.</li>
You excel at presentations <li>- keeping large audiences engaged and attentive as you present.</li>
<li>You're a strategic thinker and have demonstrated the ability to assess needs and provide innovative solutions to assist clients in meeting their business objectives.</li>
<li>You can travel to support client visits and strengthen relationships.</li>
</ul>A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
<ul><li>Experience noted above OR</li>
<li>Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.</li>
</ul></div><div>BONUS POINTS FOR THESE: Preferred Qualifications
<ul><li>Progressive management experience in consulting or large corporate environments.</li>
<li>Experience with multiple larger complex clients or advisor relationships and dealing with a broad range of benefits or HR equivalent-related areas at senior levels of organizations.</li>
</ul>YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
<ul><li>Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.</li>
<li>Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.</li>
<li>Grow your career in an agile, dynamic environment with plenty of opportunities to progress.</li>
<li>Continuously learn through ongoing training, development, and mentorship opportunities.</li>
<li>Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.</li>
<li>Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.</li>
<li>Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.</li>
<li>Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.</li>
</ul>What are you waiting for? Apply today!
</div><div>Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days &amp; Vacation, Paid Volunteer Time Off, and more. The compensation for this role is $0.00 - $0.00 / Year* 
 
<ul><li>Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.</li></ul> 
</div>A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion &amp; Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP&rsquo;s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP&rsquo;s culture and our full set of values.</div>

Relationship Life Cycle Consultant

Stratford Medical Group

We are looking for a full time Sales Consultant to join our team of professionals!About Us - We are an established provider of medical treatments for a variety of men's health issues. We have a history of satisfied patients because we offer experience and expertise in a professional clinic atmosphere.Job Summary:The Inside Medical Sales Representative (clinic based) is responsible for promoting and selling medical treatments and products directly to patients within a clinic. This role involves working closely with patients and offering appropriate solutions such as treatment plans and other products. The representative serves as a point of contact for patients, guiding them through purchasing decisions and ensuring they receive the highest level of care and support.Location: Atlanta, GAWhat We Offer Sales Representatives:<ul><li>First year expected earnings is $75k-$90k+; which includes a Base salary + Sales Commission and Bonus. In addition to a competitive salary, Uncapped Bonus potential on products &amp; services</li><li>Comfortable Work Environment</li><li>Ongoing Training</li><li>Unlimited Qualified Leads</li><li>Must live in or around Atlanta, GA or able to commute to the office</li></ul>Job Type: Full-timeJob Responsibilities:<ul><li>Meet with patients within the clinic setting to discuss their treatment plans and products, answer questions, ad provide education about the medical products and treatments offered.</li><li>Effectively present treatment options and products to patients, explaining the benefits and usage.</li><li>Work with medical staff (doctors, nurses, paramedics, etc.) to understand patient diagnoses.</li><li>Maintain an understanding of the products and treatments being offered, including how they meet patients' needs and compliance with healthcare regulations.</li><li>Assist patients in completing their orders for medical treatments and products, ensuring proper documentation is processed.</li><li>Work closely with physicians, nurses, and clinic staff to ensure the seamless integration of treatment and products to the patients.</li><li>Ensure all sales activities are in line with healthcare regulations and standards, including HIPAA and other patient privacy laws.</li><li>Meet or exceed individual sales targets through patient engagement, consultation, and closing sales within the clinic environment.</li><li>Maintain and grow patient base, including upselling and cross-selling.</li><li>Present, promote, and sell products and treatment plans using solid arguments to existing and prospective patients.</li><li>Establish, develop, and maintain positive business and patient relationships.</li><li>Solve patient problems accurately and in a timely fashion.</li><li>Create an excellent experience for patients through a friendly attitude and demonstrating product and service expertise.</li><li>Actively recommend, promote, and sell treatment and medication solutions recommended by physicians.</li></ul>Essential Skills and Qualifications:<ul><li>3+ years sales experience.</li><li>Proven ability to make an informative presentation and get to &quot;YES&quot; in order to close deals.</li><li>Interpersonal and communication skills with a compassionate approach toward patients.</li><li>Able to work well in a dynamic, fast-paced environment.</li><li>Must be goal-oriented and strive for personal success, and motivated by friendly competition.</li><li>Must be eager to learn and grow continuously.</li><li>Possess a wide range of knowledge applicable in the Men's Health Industry and have the willingness to learn as well as promote Men's Health Treatments.</li><li>Demonstrate skills in patient direct sales, customer service, and time management.</li><li>Ability to understand and convey medical terminology and product usage.</li><li>Strong sales and negotiation skills, with the ability to consultatively sell treatments and products to patients.</li><li>Proficient in managing patient records.</li><li>Ability to keep detailed sales records.</li><li>Empathy and patience when dealing with patients and their healthcare needs.</li><li>Must be willing to work full time.</li><li>The goal of this position is to increase visibility of the physician's services and increase sales of treatment solutions.</li></ul>Compensation and Benefits:<ul><li>Salary - competitive base salary + performance-based incentives.</li><li>Benefits - Health, dental, and vision insurance, paid time off, sick time, holiday benefits.</li><li>Other Perks - Opportunities for professional development, product training, and career growth.</li></ul>We believe in the importance of developing a professional staff and seeks to offer training and advancement opportunities from within.We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.Job Type: Full-timePay: $75,000.00 - $90,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Opportunities for advancement</li><li>Paid time off</li><li>Paid training</li><li>Vision insurance</li></ul>Experience:<ul><li>Sales: 3 years (Preferred)</li></ul>Ability to Commute:<ul><li>Atlanta, GA 30346 (Preferred)</li></ul>Willingness to travel:<ul><li>50% (Preferred)</li></ul>Work Location: In person

Sales Consultant - Atlanta, GA

The Home Depot

Position Purpose: The User Experience Director for Supply Chain will lead UX strategy, design, and research across Deliveries, Warehousing, Sourcing, and IPR. This leader will own the end-to-end experience for complex, multi-system workflows that support how product moves through our network and ultimately reaches the customer. This role leads a team of UX designers and researchers (4 direct reports) and is accountable for shaping experiences that reduce friction, improve operational efficiency, and enable scalable growth across the supply chain ecosystem. The Director will be both a strategic leader and a hands-on partner, using qualitative and quantitative insights to influence product, engineering, and operations leaders on where to focus and what to change. Success in this role requires deep partnership across Supply Chain, Product Management, Engineering, and Operations to align on priorities and drive meaningful improvements in how associates and systems work together. This leader brings clarity to complex problem spaces, connects fragmented journeys, and ensures that experience design is grounded in real operational needs. The ideal candidate brings strong experience in supply chain, logistics, or enterprise systems, along with the ability to translate complexity into simple, effective experiences. They are a strong advocate for both the associate and the customer, using storytelling and data to drive alignment and decision-making at all levels of the organization. This role also requires experience leveraging AI to design and scale agentic workflows, and leading teams through AI-driven transformation in ways of working. The ideal candidate understands how AI can reshape processes, decision-making, and user interactions, and can guide teams in applying these capabilities in practical, responsible ways. Key Responsibilities: 50% Experience, Design Strategy and Planning - Consistently monitor and understand customer experience KPIs and Metrics to ensure initiatives deliver value Create and communicate comprehensive end-to-end experience design strategies that are data-informed and evidence-driven Collaborate with all necessary partners and stakeholders to cast a broad vision of where our customer's holistic experience should be and how we get there Leverage and/or create artifacts such as end-to-end customer journey maps to tell the story of where customer friction exists (online, in person, on the phone, etc.) 30% Influence - Activate and conduct competitive and comparative research and analysis to formulate point-of-views on how all customer segments desire to do business with The Home Depot Leverage all available or needed artifacts, assets, studies, insights, and resources to tell the stories that will change mindsets 20% Leadership and Development - Shapes and supports experience design leaders (direct reports) who can strengthen The Home Depot's user experience, improve upon existing capabilities, and develop others who understand and advocate for experience excellence across the enterprise Attracts, retains, develops, and motivates experience design talent Manages and coordinates strategic direction for staff Provides leadership, mentoring, and coaching to direct reports and other senior non-direct report UX leaders Direct Manager/Direct Reports: This Position typically reports to Sr. Director User Experience This Position has 4 Direct Reports Travel Requirements: Typically requires overnight travel 5% to 20% of the time. Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: Proficient in communicating, building influence, and developing relationships with functional and technical leaders across all levels in the organization Proficient in defining, communicating, and driving end-to-end customer journey improvements Ability to communicate, advocate for, and demonstrate the value of user experience design and research concisely, confidently, and effectively. Proficient in shaping, aligning, and guiding the execution of strategic directions Proficient in managing and developing direct reports who lead others Experience leading user experience teams in a fast-paced agile environment Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: No additional education Minimum Years of Work Experience: 10 Preferred Years of Work Experience: No additional years of experience Minimum Leadership Experience: None Preferred Leadership Experience: None Certifications: None Competencies: Decision Quality Persuades Optimizes Work Processes Customer Focus Financial Acumen Organizational Savvy Excellent decision-making and problem-solving skills Solid understanding of user-centered design processes and ability to balance customer needs with business goals in developing solutions Proven analytical ability with demonstrated financial business planning skills Ability to effectively negotiate conflict and persuade others on the merits of a design or other user experience solution Demonstrated ability to develop innovative solutions Ability to assess, prioritize, and negotiate across the business, technical, and system constraints Ability to quickly immerse into corporate culture and align with the priorities and needs

UX Director - Supply Chain

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