sales engineer

it support engineer

software engineer

system support engineer

technical engineer

application support engineer

Dicetek LLC

<div>
 Application Support Engineer, for the Delivery Team and Application Maintenance, will work to support users for all the applications incident, requests and change that provide business need.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Support application users through receiving application issues and requests, investigate and resolve the issues and Provide user consistent updates on progress.
 </li>
 <li>
 Performing analyses on software application functionality and suggesting improvements.
 </li>
 <li>
 Ensuring effective front-end and back-end functionality of applications.
 </li>
 <li>
 Providing software application support under the supervision of the Senior Engineer.
 </li>
 <li>
 Finish all assigned tasks with quality within the defined timebox.
 </li>
 <li>
 Conducts unit testing and integration testing, executing the necessary bug fixing.
 </li>
 <li>
 Consulting with the software development team, internal users, and clients to improve application performance.
 </li>
 <li>
 Managing code migration across environments to ensure continued and synchronized functionality.
 </li>
 <li>
 Establishing the root causes of application errors, Analyse defects, follow up with vendor for corrective actions and escalating serious concerns to the Senior Engineer.
 </li>
 <li>
 Keeping a record of configuration changes and scheduling application updates.
 </li>
 <li>
 Documenting processes and monitoring application performance metrics.
 </li>
 <li>
 Providing front-end support to clients and colleagues in other departments.
 </li>
 <li>
 Assign and review of users access requests.
 </li>
 <li>
 Answer, evaluate, and prioritize requests for assistance from users
 </li>
 <li>
 Maintain updated notes on ticket progress within the system, and create/update history records and related problem documentation
 </li>
 <li>
 Collect information about problems and lead user through diagnostic procedures to determine source or error
 </li>
 <li>
 Collect information about problems and lead user through diagnostic procedures to determine source or error
 </li>
 <li>
 Write and revise user instruction materials relevant to supported user base along with backend process documentation and instructions
 </li>
 <li>
 Develop and report application support analysis reports including tickets details and corrective actions.
 
 
 </li>
 </ul>
 
 Work Experience Minimum
 
 
 
 &squf; 4+ years proven IT experience performing hands-on software development roles.
 
 
 
 Preferred
 
 
 
 &squf; 8+ years of relevant work experience
 
 
 &squf; Agile driven development
</div>

Application Support Engineer

DICETEK LLC

<div>Application Support Engineer, for the Delivery Team and Application Maintenance, will work to support users for all the applications incident, requests and change that provide business need. 
 
Responsibilities
<ul><li>Support application users through receiving application issues and requests, investigate and resolve the issues and Provide user consistent updates on progress.
</li><li>Performing analyses on software application functionality and suggesting improvements.
</li><li>Ensuring effective front-end and back-end functionality of applications.
</li><li>Providing software application support under the supervision of the Senior Engineer.
</li><li>Finish all assigned tasks with quality within the defined timebox.
</li><li>Conducts unit testing and integration testing, executing the necessary bug fixing.
</li><li>Consulting with the software development team, internal users, and clients to improve application performance.
</li><li>Managing code migration across environments to ensure continued and synchronized functionality.
</li><li>Establishing the root causes of application errors, Analyse defects, follow up with vendor for corrective actions and escalating serious concerns to the Senior Engineer.
</li><li>Keeping a record of configuration changes and scheduling application updates.
</li><li>Documenting processes and monitoring application performance metrics.
</li><li>Providing front-end support to clients and colleagues in other departments.
</li><li>Assign and review of users access requests.
</li><li>Answer, evaluate, and prioritize requests for assistance from users
</li><li>Maintain updated notes on ticket progress within the system, and create/update history records and related problem documentation
</li><li>Collect information about problems and lead user through diagnostic procedures to determine source or error
</li><li>Collect information about problems and lead user through diagnostic procedures to determine source or error
</li><li>Write and revise user instruction materials relevant to supported user base along with backend process documentation and instructions
</li><li>Develop and report application support analysis reports including tickets details and corrective actions. 
</li></ul> 
Work Experience Minimum:
<ul><li>4+ years proven IT experience performing hands-on software development roles. 
</li></ul> 
Preferred:
<ul><li>8+ years of relevant work experience
</li><li>Agile driven development</li></ul></div>

ACUBE INFOTECH

An IT Company based in Dubai is looking to hire Implementation &amp; Support Engineer for our office in Riyadh - KSA with experience in RFID / Barcode sector and have good expertise with Database Systems and Software. The candidates requires the following criteria:(1) Degree in Computer Science or Electronics and Communication or Similar(2) Ability to demonstrate Company Hardware and Software Products with Clients.(3) Understanding functional requirements of the clients.(4) Preparation of technical and functional documentation.(3) Implementation of Software and Hardware Solutions at Customer Sites.(4) Previous experience in ERP System and Inventory Management System software.(5) Ability to quickly understand the technical Products and related software.(6) Databases Experience with Relational Database Systems i.e. MS SQL,Oracle etc(6) Good communication and interpersonal skills(7) Knowledge and Experience in Barcode Solution and RFID Solution.Job Type: Full-timeSalary: AED5,000.00 - AED7,000.00 per monthJob Type: Full-timePay: AED5,000.00 - AED7,000.00 per monthApplication Question(s):<ul><li>Are you willing to relocate to Riyadh - KSA with company benefits ?</li></ul>Experience:<ul><li>MS SQL Database: 5 years (Required)</li><li>RFID/Barcode : 5 years (Required)</li></ul>License/Certification:<ul><li>UAE Driving License (Required)</li></ul>

Implementation & Support Engineer

Trapeze Group AMEA - ASEAN, Middle East, Africa

<div>
 
 Modaxo is a global organization bringing together businesses that collectively focus on advancing new technologies and innovations for people transportation. With more than 40 companies representing over 29 brands, Modaxo comprises over 3,300 people, operating from almost 40 countries around the world.
 
 
 &ldquo;Modaxo&rsquo;s expertise, global bench strength, and singular focus on People Transportation make it a great home for technology companies that share our vision to efficiently move the world&rsquo;s people&rdquo; &ndash; Bill Delaney, CEO, Modaxo
 
 
 
 
 
 
 Purpose of the Role
 
 
 
 The System Support Engineer Role is part of Customer Support Team to provide technical support for a Transportation Software Product that is in use by Large Government Organization at UAE.
 
 
 To provide day-to-day Technical Support to customers by maintaining their systems, investigating, and tracking all issues, along with testing and deployment of software changes and new releases.
 
 
 
 
 
 
 Key Duties and Responsibilities
 
 
 
 
 
 
 
 Transportation Systems &amp; Application Support
 
 
 <ul>
 <li>
 Install, upgrade, and maintain transportation systems and IT applications.
 </li>
 <li>
 Monitor Taxi Systems, E-Hailer, AVM, ITS, and AFC to ensure SLA compliance and system uptime.
 </li>
 <li>
 Provide on-site technical support, including troubleshooting and Mobile Data Terminal (MDT) installations.
 </li>
 <li>
 Respond to customer issues within agreed SLAs and ensure timely resolution.
 </li>
 <li>
 Document all activities and follow established Trapeze processes and standards.
 </li>
 <li>
 Conduct customer site visits to diagnose and resolve operational issues.
 </li>
 <li>
 Collaborate with cross-functional teams to support system improvements and operational enhancements.
 </li>
 </ul>
 
 
 
 
 
 Database, BI &amp; Reporting
 
 
 <ul>
 <li>
 Manage SQL Server installation, maintenance, backups, performance optimization, and recovery.
 </li>
 <li>
 Ensure database reliability, security, and availability across environments.
 </li>
 <li>
 Develop and optimize SQL queries, stored procedures, views, and schema objects.
 </li>
 <li>
 Build SSRS reports and maintain dashboards for operational and management use.
 </li>
 <li>
 Manage ETL processes for accurate data integration and transformation.
 </li>
 <li>
 Work with stakeholders to define reporting requirements and deliver actionable insights.
 </li>
 <li>
 Analyze operational data to identify trends, performance gaps, and improvement opportunities.
 </li>
 </ul>
 
 
 
 
 
 Education and Experience
 
 
 <ul>
 <li>
 A Bachelor of Science Degree in Electronics or Computer Engineering, or a similar technical field will be highly regarded.
 </li>
 <li>
 Minimum 4-5 Years solid experience in Technical hands-on support roles.
 </li>
 <li>
 Working Experience in Transportation Application services mainly in ITS, Taxi management solutions.
 </li>
 <li>
 Working Experience with Application support service mainly on Hardware related Embedded systems.
 </li>
 <li>
 Expertise in Windows and Linux Environment &ndash; Administration &amp; Management
 </li>
 <li>
 Expertise in creating maintenance or deployment scripts in both Windows and Linux will be highly desirable.
 </li>
 <li>
 Experience following ITIL processes for Incident management and Change &amp; Release management.
 </li>
 <li>
 Expertise in MS SQL, Qlik, Power BI, and Tableau to manage database administration and deliver insightful dashboards and reports.
 </li>
 </ul>
 
 
</div>

System Support Engineer

Reliance IT Middle East

<div>
 
 Service &amp; Support Engineer (VIP Support)
 
 
 
 
 
 Reliance IT Middle East is expanding and we&rsquo;re looking for a
 
 Service &amp; Support Engineer
 
 experienced in supporting
 
 VIP and Executive users
 
 .
 
 
 
 
 
 
 Must-have requirements (please read before applying):
 
 
 
 
 🔹 Proven track record
 
 delivering fast, confident, empathetic VIP/Executive support
 
 
 🔹
 
 Exceptional English
 
 (spoken + written) and a professional, polished presence
 
 
 🔹
 
 Strong technical support background
 
 across M365, Entra ID, Windows/macOS, networking
 
 
 🔹
 
 Self-driven
 
 , disciplined, and able to operate independently in sensitive environments
 
 
 🔹 Solid troubleshooting, documentation, and ticket management skills
 
 
 🔹 Currently in the UAE (Dubai preferred) or able to relocate quickly
 
 
 
 
 
 
 📄 Full JD:
 
 https://relianceit.com/vacancies/service-support-engineer
 
 
 
 
 
 
 📩 Apply here:
 
 https://reliancegroup.jobs.personio.com/job/2439684#apply
 
 
 
 
 
 If you know someone who fits this profile, please share or tag them.
 
</div>

Support Services Engineer

Al Rostamani International Exchange

<div>Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with the guiding principles of Commitment, Care &amp; Vision, alongside a strong sense of active involvement in the community. We are a well-diversified group, with a key presence in industries such as General Trading, Automobiles and Heavy Equipment, Travel, Foreign Exchange, Financial Services, Property Management, Construction, Infrastructure Development and Information Technology Services. Our Group employs approximately 2000 people from 41 different nationalities, which contributes to our multicultural and multi-national environment.
<div><div><div><h2 class="jobSectionHeader">
Job Purpose</h2>
</div><div>
The main responsibility of IT Support Engineer is to be the first and second level of support for end-users; providing remote/onsite resolutions, new installations and inquiries.
</div></div><div><div><h2 class="jobSectionHeader">
Job Responsibilities</h2>
</div><div><ul><li>First and Second Level Support</li>
<li>Invest, analyse and resolve incidents/service requests, logged as tickets assigned to Desktop Team, escalated from the first level (Helpdesk).</li>
<li>Problem Management</li>
<li>Identify possible Problems and escalate to the appropriate team (is it the same as one of the IT support helpdesk engineers duties).</li>
<li>Desktop Team Scope Include</li>
<li>Provide support to ARG users in the following areas: Desktops, Laptops, Printers and peripherals;</li>
<li>Software Installation and Configuration;</li>
<li>Orienting end-users with basic usage of IT assets and services, including basic maintenance.</li>
<li>Support ARG &amp; GIT Projects / Demands delivery (define the role inside);</li>
<li>Comply with GIT policies and procedures.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader">Job Requirements</h2>
</div><div>
Qualifications
<ul><li>Bachelor Degree in any field, with Computer related certificates</li></ul> 
 
Experience
<ul><li>1 - 3 year experience with Technical support (onsite and remote)</li>
<li>Solid experience with Hardware (Laptops, Desktops, Printers, Scanners and other peripherals)</li></ul> 

Knowledge &amp; Skills
<ul><li>Good technical knowledge and familiarity with IT Infrastructure</li>
<li>Excellent English communication; able to express thoughts between normal language and technical language</li>
<li>Positive and Proactive attitude</li>
<li>Team player</li>
<li>Committed and Hardworking;</li>
<li>Move to key accountabilities Competent with troubleshooting and resolving incidents/requests</li>
<li>Capable of providing workarounds when resolution is not readily available.</li>
<li>The following skills will be an added advantage:</li>
<li>Active Directory;</li>
<li>Microsoft Exchange;</li>
<li>Manage Engine Products;</li>
ITIL awareness/certification 
<li>
</li></ul></div></div></div>At Al Rostamani Group, we seek talented people who work hard to achieve great things. We consider not only your skills and experience, but also your passion for the role, your desire to learn and how well you align with our core values of care, commitment and vision. If this position represents an opportunity you wish to pursue, we invite you to apply.</div>

IT Support Engineer (UAE National)

Precision Skills Technical Services LLC

Job Description &ndash; Civil Engineer (G+1 Approved, Dubai)<ul><li>Must hold Dubai Municipality G+1 Engineer Approval.</li><li>Minimum 2 years of UAE/Dubai construction experience.</li><li>Supervise daily site activities and ensure work execution as per approved drawings and DM regulations.</li><li>Coordinate with consultants, contractors, and Dubai Municipality for approvals and inspections.</li><li>Prepare site reports, progress updates, and required technical documentation.</li><li>Support project planning, material coordination, and quality control during execution.</li></ul>Job Type: Full-timePay: AED5,000.00 - AED6,000.00 per monthApplication Question(s):<ul><li>Did you hold Dubai Municipality G+1 Engineer Approval ?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Civil Projects Engineer: 2 years (Preferred)</li></ul>License/Certification:<ul><li>UAE Driving License (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Civil Engineer (With G+1 DM Approval)

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7017 application support engineer jobs IN Dubai

Application Support Engineer

Application Support Engineer

Implementation & Support Engineer

System Support Engineer

Support Services Engineer

IT Support Engineer (UAE National)

Civil Engineer (With G+1 DM Approval)