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area operations manager

Amazon

<div>
 
 Description
 
 
 
 When you join Amazon as an Area Manager, you&rsquo;ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you&rsquo;ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team&rsquo;s approach to drive productivity, you&rsquo;ll also work closely with your colleagues to address challenges, which means no two days will be the same.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Promote a culture of safety and wellbeing
 </li>
 <li>
 Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
 </li>
 <li>
 Support and lead a team and handle administrative work alongside building and supporting a strong team culture
 </li>
 <li>
 Analyse performance and suggest process improvements to optimise work and improve customer service
 </li>
 <li>
 Collaborate with other managers to standardise shift processes
 
 
 </li>
 </ul>
 A day in the life
 
 
 You&rsquo;ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You&rsquo;ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.
 
 
 Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 1+ years of employee and performance management experience
 </li>
 <li>
 Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
 </li>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 </li>
 <li>
 Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
 </li>
 <li>
 Experience in English-language communication skills, both written and verbal
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 1+ years of performance metrics, process improvement or lean techniques experience
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Afaq - Warehouse Branch
 
 
 Job ID: A10438495
</div>

Area Manager - Saudi nationals , Operations

HungerStation | هنقرستيشن

<div>
 
 
 Key Accountability Areas
 
 
 
 
 
 
 
 Rider Operations
 
 
 <ul>
 <li>
 Develop effective processes to optimize delivery efficiency while ensuring rider satisfaction and adherence to regulations.
 </li>
 <li>
 Ensure operations run smoothly, efficiently, and in compliance with all relevant regulations.
 </li>
 <li>
 Manage rider equipment and uniforms.
 </li>
 <li>
 Monitor and control operational costs related to rider operations while maintaining service quality.
 </li>
 <li>
 Utilize technology and data to optimize delivery routes and improve efficiency.
 </li>
 <li>
 Identify opportunities to enhance rider operations through the implementation of new tools and systems.
 </li>
 <li>
 Develop and maintain key performance indicator (KPI) dashboards, providing regular reports to senior management on rider operations' performance, trends, and areas requiring attention.
 </li>
 <li>
 Manage the overall rider experience and communication such as Rider Pay, Rider NPS, rider churn rate, Rider&rsquo;s Early Life Cycle (New rider experience), and rider recruitment in regard to onboarding and training.
 </li>
 <li>
 Manage the rider support team and dispatch team in terms of SOPs and service Level.
 </li>
 <li>
 Manage and maintain rider earnings and CPO through rider payment system and incentives.
 </li>
 <li>
 Manage the communication channels of riders and rider app functionality.
 </li>
 <li>
 Increase the daily active rider&rsquo;s supply.
 </li>
 <li>
 Manage compliance with CITC.
 </li>
 </ul>
 
 
 
 
 
 Strategy &amp; Planning
 
 
 <ul>
 <li>
 Contribute to the development and execution of the Division&rsquo;s ABCs and OKRs, while ensuring alignment with other Functions' heads.
 </li>
 <li>
 Make critical decisions that support the Division's strategic and tactical direction.
 </li>
 <li>
 Establish the plans for the respective functions/teams and provide inputs that support the Division&rsquo;s goals and objectives.
 </li>
 <li>
 Distribute tactical responsibilities effectively to potential leaders in the Division, to improve the succession readiness of the organization over time.
 </li>
 <li>
 Measure and track the Division's OKRs and metrics to ensure the achievement of goals and take corrective actions when necessary.
 </li>
 </ul>
 
 
 
 
 
 Governance and Resilience
 
 
 <ul>
 <li>
 Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner.
 </li>
 <li>
 Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness.
 </li>
 <li>
 Uphold a high-performance working environment and promote HS&rsquo;s Values.
 </li>
 </ul>
 
 
 
 
 
 People Management
 
 
 <ul>
 <li>
 Set performance objectives, provide necessary support, evaluate direct reports, and provide regular feedback on performance.
 </li>
 <li>
 Participate in the identification and recruitment of key talents for the function.
 </li>
 <li>
 Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow.
 </li>
 <li>
 Provide opportunities for team members to suggest, participate in, and contribute to improvement, innovation, and knowledge-sharing initiatives.
 </li>
 </ul>
 
 
 
 
 
 Budget Management
 
 
 <ul>
 <li>
 Manage and own the budgeting cycle and provide input to the budgeting process.
 </li>
 <li>
 Ensure effective utilization of the function's budget, and report accurately on progress and challenges.
 </li>
 <li>
 Investigate and propose implementing strategies that result in a positive financial impact for HS.
 </li>
 <li>
 Manage the reporting departments effectively within budget, and report accurately on progress made and challenges encountered.
 </li>
 <li>
 Formulate strategies that result in a positive financial impact for HS and aim to mitigate financial and operational risks.
 </li>
 </ul>
 
 
 
 
 
 Project Management
 
 
 <ul>
 <li>
 Lead and guide the project management team in planning and organizing divisional or functional projects for their respective divisions.
 </li>
 <li>
 Direct and control projects to ensure that project cycles are completed, and parameters (cost budget, timelines, scope, and quality) are met, monitored, and in line with the required quality and standards.
 </li>
 <li>
 Lead initiatives and growth projects aligning concerned functions for seamless execution.
 </li>
 </ul>
 
 
 
 
 
 Stakeholders' Relations
 
 
 <ul>
 <li>
 Establish and maintain good working relationships with the key stakeholders internally and externally.
 </li>
 <li>
 Inform stakeholders of the relevant HS's actions and decisions.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications/ Requirements
 
 
 
 
 
 
 
 Knowledge and Experience
 
 
 <ul>
 <li>
 6 - 8 years of relevant experience.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Knowledge of relevant software and tools for route optimization and tracking.
 </li>
 <li>
 Leadership and team management
 </li>
 </ul>
 
 
 
 
 
 Education and Certifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Logistics, or a relevant field is required.
 </li>
 <li>
 A master&rsquo;s degree in a relevant field is preferred.
 </li>
 </ul>
 
 
 
 
 
 
</div>

Rider Operations Manager

Noir KSA

&lt;&lt;&lt; ONLY CANDIDATES WITH PREVIOUS EXPERIENCE IN SAME POSITION WILL BE ACCEPTED. MAKE SURE TO HAVE A PHOTO OF YOU IN YOUR CV WHEN APPLYING FOR THIS ROLE &gt;&gt;&gt;Position: Restaurant Floor Manager (Fine dining Experienced)Starting Salary: SAR 5,000 with FREE shared accommodation and transportation OR SAR 6,500 Full package / Live OutRole Overview The Floor Manager leads the dining room during service. This person makes sure guests have a smooth, high-quality dining experience from the moment they arrive to when they leave. The role covers staff supervision, guest service, and daily floor operations.Key Responsibilities and Qualifications:<ul><li>Welcome guests and manage seating to keep the dining room running smoothly.</li><li>Supervise waiters and floor staff during service, and assign duties as needed.</li><li>Handle guest questions, requests, and complaints in a calm and polite way.</li><li>Check that food and drinks are served correctly, on time, and to standard.</li><li>Make sure the dining area is clean, tidy, and set up correctly before and during service.</li><li>Train new staff and support the team to keep good service standards.</li><li>Presentable all the time and follow all health, safety, and hygiene rules at all times.</li><li>3+ years of experience in restaurant or hospitality floor management, preferably in a high-end setting.</li><li>Strong communication skills in English and Arabic; a friendly and professional manner with guests and staff.</li><li>Ability to stay calm under pressure, solve problems quickly, and work flexible hours including evenings and weekends.</li></ul>Pay: ﷼5,000.00 - ﷼6,500.00 per monthApplication Question(s):<ul><li>ANSWERS FOR THE BELOW PRE-SCREENING QUESTIONS ARE REQUIRED.</li><li>Have you read and accept the duties and responsibilities, including the salary details that we mentioned for this role? Continue with your applications if &quot;Yes&quot;</li><li>In which city and country are you currently located?</li><li>Which country passport do you have? (Nationality)</li><li>How old are you? (Age)</li><li>How tall are you? (Height)</li><li>If selected for this role, after how many days before you can join our company?</li><li>How many years of experience do you have as a Restaurant Supervisor or Manager in a casual - fine dining set up?</li></ul>Work Location: In person

Floor Manager (Fine dining restaurant)

Unified Real Estate Development Company

<div>
 
 
 🔹Brief Description:
 
 
 
 We are looking for a proactive and customer-focused
 
 Tenant Relations Manager
 
 to act as the key liaison between our retail tenants and property management teams &mdash; ensuring exceptional tenant experience, smooth operations, and long-term partnerships across our retail and lifestyle assets.
 
 
 
 
 
 
 🔹Detailed Description:
 
 
 
 The
 
 Tenant Relations Manager
 
 will serve as the primary point of contact for all tenant-related matters within our retail portfolio. This role ensures effective communication, timely resolution of issues, and adherence to company standards and lease obligations. The ideal candidate will collaborate closely with Facility Management, Leasing, Legal, and Finance teams to enhance tenant satisfaction and operational excellence.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Serve as the main contact for tenants across retail and mixed-use developments.
 </li>
 <li>
 Manage tenant onboarding and handover processes in coordination with Leasing, Retail Delivery, and FM teams.
 </li>
 <li>
 Handle tenant requests, concerns, and service issues, ensuring prompt and professional resolution.
 </li>
 <li>
 Coordinate with FM and Admin for maintenance, cleaning, and common area services.
 </li>
 <li>
 Support tenant fit-out approvals and ensure compliance with company and mall guidelines.
 </li>
 <li>
 Conduct periodic inspections and walkthroughs to ensure compliance with lease terms and property standards.
 </li>
 <li>
 Monitor tenant performance and feedback to identify improvement areas and drive engagement initiatives.
 </li>
 <li>
 Coordinate renewal reminders and collaborate with Leasing for timely follow-ups.
 </li>
 <li>
 Maintain updated tenant contact databases and records of correspondence.
 </li>
 <li>
 Prepare reports on tenant satisfaction, complaint trends, and service response performance.
 </li>
 <li>
 Support in organizing tenant events, promotional activities, and seasonal engagement campaigns.
 </li>
 </ul>
 
 
 
 
 
 🔹Requirements:
 
 
 <ul>
 <li>
 Strong understanding of tenant relations within
 
 retail or commercial real estate
 
 .
 </li>
 <li>
 Excellent communication, negotiation, and interpersonal skills.
 </li>
 <li>
 Ability to manage multiple stakeholders and resolve issues diplomatically.
 </li>
 <li>
 Organized, detail-oriented, and capable of working independently.
 </li>
 <li>
 Proficiency in MS Office; experience in ERP or CRM systems is an advantage.
 </li>
 </ul>
 
 
 
 
 
 🔹Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in
 
 Business Administration, Real Estate Management, or a related field
 
 .
 </li>
 <li>
 Additional certification in
 
 Customer Service, Facility Management, or Real Estate
 
 is a plus.
 </li>
 </ul>
 
 
 
 
 
 🔹Experience:
 
 
 <ul>
 <li>
 
 3&ndash;6 years
 
 of experience in
 
 tenant relations, leasing support, or property management
 
 , preferably within
 
 retail real estate
 
 .
 </li>
 <li>
 Background in
 
 large-scale retail centers, mixed-use developments, or malls
 
 will be highly preferred.
 </li>
 </ul>
 
 
 
</div>

Tenant Relations Manager

Marriott International

<div>Additional Information 
Job Number26087733 
Job CategoryRooms &amp; Guest Services Operations 
LocationKing Abdullah Ibn Abdulaziz Road Al Woroud District, Riyadh, Saudi Arabia, Saudi Arabia, 11544 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Supporting Management of Front Desk Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Ensures employee recognition is taking place on all shifts.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees.</li></ul> 
Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Collaborates with the Front Office Manager on ways to continually improve departmental service.</li></ul>
<ul><li>Communicates a clear and consistent message regarding the Front Office goals to produce desired results.</li></ul>
<ul><li>Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Displays outstanding hospitality skills.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Provides feedback to employees based on observation of service behaviors.</li></ul>
<ul><li>Handles guest problems and complaints effectively.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul> 
Managing Projects and Policies
<ul><li>Implements the customer recognition/service program, communicating and ensuring the process.</li></ul>
<ul><li>Ensures compliance with all Front Office policies, standards and procedures.</li></ul>
<ul><li>Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.</li></ul> 

Additional Responsibilities
<ul><li>Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Functions in place of the Front Office Manager in his/her absence.</li></ul>
<ul><li>Communicates critical information from pre- and post-convention meetings to the Front Office staff.</li></ul>
<ul><li>Participates in department meetings.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

AsstMgr-Front Office I

MillerKnoll

<div>
 
 Why join us?
 
 
 
 Our purpose is design for the good of humankind. It&rsquo;s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
 
 
 
 Job Description &ndash; Office Administrator KSA
 
 
 
 
 Purpose of the job
 
 
 
 To provide sales and administrative support to the KSA based sales team. To ensure the showroom is well presented at all times.
 
 
 
 Specific Responsibilities
 
 
 
 Manage back-of-house functions and support the day-to-day operations of the KSA entity, including all office-related activities. Handle incoming calls and emails directed to MillerKnoll KSA, ensuring timely and professional responses. Ensure an exceptional customer experience by maintaining high service standards across all touchpoints. Oversee daily office requirements, including purchasing supplies, stationery, CMF materials, software, and miscellaneous equipment. Coordinate local and international shipments using the FedEx software manager. Act as the primary point of contact for the IT department regarding office-related IT issues. Assist with hotel and travel arrangements for the team as required. Maintain an up-to-date log of monthly attendance and annual leave records in Excel and share it with the Administration Manager. Support Dealers and Market Managers with project tracking and CRM activities; Salesforce.com experience is preferred. Provide support to Dealers and Market Managers by managing company portal activities and delivering administrative assistance as required. Navigate government and company portals to ensure smooth issuance of PRO/GRO requests and collaborate with local service partners to facilitate required processes relating to MillerKnoll KSA
 
 
 
 Resource management
 
 
 
 Financial:
 
 
 None
 
 
 Human:
 
 
 None
 
 
 
 Contacts and relationships
 
 
 
 Internal contacts:
 
 
 Sales Staff and Managers
 
 
 HM Staff throughout International and the US
 
 
 External contacts:
 
 
 Clients
 
 
 Dealers
 
 
 
 Person profile
 
 
 
 
 Education And Experience
 
 
 
 Essential:
 
 
 Good level of Education
 
 
 Excellent English &ndash; spoken and written
 
 
 Fluency in verbal and written Arabic is preferred.
 
 
 Experience of administration/sales support
 
 
 
 Competences
 
 
 
 Essential:
 
 
 Able to communicate effectively at all levels, by telephone and face-to-face
 
 
 Computer skills &ndash; word, excel and email
 
 
 Good organisational skills
 
 
 Good level of financial awareness
 
 
 
 Characteristics
 
 
 
 Essential:
 
 
 Very professional, friendly and confident
 
 
 Well presented and smartly dressed
 
 
 Able to keep work area tidy at all times
 
 
 Able to deal with irate customers with confidence and to keep a &ldquo;calm approach&rdquo; at all times of stress
 
 
 Happy to work on own initiative.
 
 
 Flexible
 
 
 Mature attitude essential
 
 
 
 Who We Hire?
 
 
 
 Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We&rsquo;re committed to equal opportunity employment, including veterans and people with disabilities.
 
 
 MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.
</div>

Office Administrator

Rentokil Initial

<div>Rentokil Boecker Saudi Arabia is looking for enthusiastic and customer-focused Part-Time Call Center Agents to join our team. This position is for Saudi Nationals Only.
The successful candidate will be responsible for handling customer inquiries received through telephone, website, live chat, WhatsApp, and email, while ensuring timely follow-up and an exceptional customer experience.
Working Hours: 4 hours per day, 6 days per week (split shifts)
Work Model: Hybrid (office and remote)
He/she will be responsible of the following:<ul><li>
Receive and manage customer inquiries across all communication channels.</li><li>
Log all customer inquiries and prospects into the ICABS system.</li><li>
Allocate prospects to the assigned Sales Consultant in each branch.</li><li>
Notify the assigned consultant immediately via email and WhatsApp.</li><li>
Follow up on all inquiries within 24 hours to confirm whether the customer has been visited, surveyed, quoted, or converted into a sale.</li><li>
Escalate any delays or missed actions to the Branch Manager (BM) and Area Sales Manager (ASM).</li><li>
Maintain accurate records and ensure excellent customer service at all times.</li></ul> 

Requirements 
<ul><li>
Saudi National only.</li><li>
Fluent in Arabic and English (spoken and written).</li><li>
Strong communication and customer service skills.</li><li>
Good computer skills and attention to detail.</li><li>
Ability to multitask and work in a fast-paced environment.</li><li>
University students, fresh graduates, or candidates seeking a flexible part-time opportunity are encouraged to apply.</li></ul></div>

Part - Time Call Center Agent

Explore 198+ Area operations manager in Riyadh this August. Find roles across top companies and apply now to boost your career.