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area service manager cooling

Carrier

<div>Viessmann is a global leader in sustainable climate and energy solutions, focused on creating living spaces for future generations. Currently, as part of the Carrier Group, Viessmann combines innovative technologies with a strong commitment to environmental protection, promoting sustainable development and comfort. With a comprehensive portfolio that includes heating, cooling, ventilation, and energy systems, Viessmann serves residential, commercial, and industrial markets worldwide. The company continues to shape the future of energy efficiency through intelligent, integrated solutions that foster sustainability and comfort.
About this role
We are looking for an Area Service Manager / Cooling to be assigned to our Istanbul Office.<h2 class="jobSectionHeader">
Role Responsibilities:</h2><ul><li>
Taking responsibility for authorized service providers and acquiring new ones</li><li>
Providing professional and effective solutions to customer requests on technical issues</li><li>
Actively participating in technical trainings</li><li>
Ensuring coordination with technical service staff and authorized service companies</li><li>
Making process improvement suggestions within the organization</li><li>
Delivering a professional and customer-oriented service to ensure high customer satisfaction and a positive corporate image</li></ul><h2 class="jobSectionHeader">
Minimum Requirements:</h2><ul><li>
Minimum 3 Years of experience in HVAC</li><li>
Strong organizational skills</li><li>
Experienced in Air Conditioning Systems and Technical Service operations</li><li>
Able to manage service providers in the assigned region</li><li>
Residing in Istanbul</li><li>
Strong interpersonal skills with a positive outlook</li><li>
Able to adapt to intensive and flexible working hours</li><li>
Experienced in computer programs (AutoCAD, SAP, MS Office, etc.)</li><li>
Active driver</li><li>
No travel restrictions</li><li>
Highly motivated to take on new responsibilities</li><li>
Knowledge of English is a preferred qualification</li></ul>
Why Should You Join Viessmann?
Viessmann is much more than a workplace&mdash;it is a platform for impact. Here, you have the freedom to drive change, challenge conventions, and shape your future within a company committed to sustainability, innovation, and responsible business practices.
We look forward to receiving your application!
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Job Applicant's Privacy Notice:
Click on this link to read the Job Applicant's Privacy Notice
#Viessmann</div>

Area Service Manager / Cooling

Hilton

<div>Non-F&amp;D &amp; Service Procurement Manager<h2 class="jobSectionHeader">
Job Description</h2>
Position Title: Non-F&amp;D &amp; Service Procurement Manager
Department: Hilton Supply Management
Reports to Title: Procurement Manager T&uuml;rkiye
Location: Hilton Regional Office T&uuml;rkiye
<h2 class="jobSectionHeader">About Hilton Supply Management</h2>
Hilton Supply Management (HSM) is the largest hospitality group procurement organization and an integral division within Hilton. HSM manages the supply chain of hotels, both Hilton as non-Hilton branded hotels. With more than 18,000 hotels in our program (including over 10,000 non-Hilton-branded hotels), HSM drives economies of scale and negotiates competitive contracts with industry-leading suppliers &ndash; ensuring direct savings on the product &amp; services for hotel partners.<h2 class="jobSectionHeader">
About Hilton</h2>
Hilton is one of the largest and fastest growing hospitality companies in the world, with more than 8,800 properties with more than 1.3M rooms in 139 countries and territories. Founded in 1919, we have defined the hospitality industry and established a portfolio of world-class brands, including our flagship Hilton Hotels &amp; Resorts brand, which is the most recognized hotel brand in the world. We have more than 226 million members in our award&ndash;winning customer loyalty program, Hilton Honors.<h2 class="jobSectionHeader">
Position Statement</h2>
The T&uuml;rkiye region within Hilton Supply Management is responsible for creating and managing strategic contracts for the provision of Non-F&amp;D &amp; Service to all managed properties and those franchise and third-party hotels signed to Hilton Supply Management agreements. Primary responsibilities will be overseeing the entire procurement process and HSM competitiveness, which will include the procurement of Non-F&amp;D &amp; Service categories within the T&uuml;rkiye region.
Position Summary<ul><li>
To plan, organize, direct, and control the Purchasing and Supply Management functions for all Non-Food &amp; Services categories within the specified functional Area for Hilton.</li><li>
Ensuring that technical equipment, engineering services, CAPEX, FF&amp;E, MRO, Energy, Facility Management, and outsourced operational services are procured at the optimal total cost of ownership while adhering to Hilton standards, operational specifications, purchasing best practices, and global procurement policies.</li><li>
Direct supervision and management of reports as detailed.</li><li>
Working with and representing the Purchasing function with key stakeholders such as Finance, Engineering, Operations, and Development.</li><li>
To provide functional and operational management to any corporate or cluster purchasing teams based in the area and to provide support as required to hotel-based purchasing resources across the area.</li><li>
To ensure that all procurement tools (such as Birchstreet, Coupa Smart Spend) are implemented and maintained.</li><li>
Provide effective management to the Non-F&amp;D &amp; Services Buyer (where applicable).</li></ul><h2 class="jobSectionHeader">
Strategic Procurement &amp; Business Operations 55%</h2><ul><li>
Lead local and national tenders within Non-Food &amp; Services categories, including technical projects and service agreements.</li><li>
Negotiate pricing and commercial terms with suppliers at local and national levels.</li><li>
Conduct price benchmarking and lifecycle cost analysis to ensure competitive positioning across M/L, franchised properties, and 3rd party hotels.</li><li>
Maintain supplier data and pricing in procurement systems (e.g., Birchstreet, Coupa Smart Spend).</li><li>
Ensure implementation and compliance with national, pan-European, and global agreements including MSAs and FSAs.</li><li>
Monitor supplier performance and product/service quality.</li><li>
Stay informed on relevant procurement laws, technical regulations, and compliance requirements.</li><li>
Support the growth and implementation of Group Purchasing Organization (GPO) initiatives where applicable</li></ul><h2 class="jobSectionHeader">
Organisational activities 20%</h2><ul><li>
Report directly to National Procurement Manager (NPM)</li><li>
Report on a monthly/or weekly basis to the NPM of current system status, project status, needs of the properties or concerns regarding the suppliers&rsquo; performance and products&rsquo; quality</li><li>
Report contract negotiation results, tenders, savings capture, and cost avoidance in Coupa Smart Spend.</li><li>
Act as the primary liaison between the regional procurement leadership and hotel operations, ensuring seamless communication and alignment of procurement goals.</li><li>
Address technical supply challenges and ensure timely resolution with suppliers.</li><li>
Ensure to receive as much as possible information about local needs and issues.</li><li>
Ensure maximum visibility of local technical requirements and operational risks.</li><li>
Ensure follow-up of consistence item handling internally.</li><li>
Communicate procurement updates, CAPEX frameworks, and service agreements through internal channels.</li><li>
Foster strong relationships with hotel leadership, Engineering, Finance and Operations teams</li></ul><h2 class="jobSectionHeader">
Strategic Development &amp; Compliance 20%</h2><ul><li>
Lead the development and execution of procurement strategies across Non-Food &amp; Services categories, ensuring alignment with brand standards, technical compliance, and ESG targets.</li><li>
Provide strategic guidance to hotel and engineering teams on supplier selection, technical specifications, and cost optimization opportunities.</li><li>
Regularly review and rationalize nominated suppliers across technical and service categories.</li><li>
Be aware of and apply Hilton purchasing, financial and environmental policies, CSR and ESG activities.</li><li>
Ensure hotel teams are informed about nominated suppliers, service standards, and compliance requirements.</li><li>
Develop and maintain constructive and cooperative relationships with all internal and external stakeholders/personnel whether in person or via telephone.</li></ul><h2 class="jobSectionHeader">
Human Resources 5%</h2><ul><li>
Provide effective leadership and development to the Non-F&amp;D &amp; Services Buyer (where applicable).</li><li>
Motivate and guide team members to achieve high performance and professional development.</li></ul>
In addition to performance of the essential functions, this position may be required to perform supportive duties as assigned from time to time, with the percentage of time performing each function to be solely determined by the supervisor based upon the requirements of the company or departmental objective.<h2 class="jobSectionHeader">
Required Qualifications</h2><ul><li>
Complete knowledge of F&amp;D purchasing procedures and supply chain.</li><li>
Strong understanding of strategic sourcing, CAPEX procurement, lifecycle costing, and contract governance.</li><li>
Demonstrated competence to manage multiple priorities and complex technical projects in a hands-on capacity.</li><li>
Proficiency in sourcing applications and MS Office Suite.</li><li>
BA/BS/Bachelor's Degree or experience in lieu thereof.</li><li>
Excellent negotiation, analytical, and problem-solving skills.</li><li>
Strong interpersonal and communication abilities.</li><li>
High attention to detail and organizational skills.</li><li>
Demonstrated ability to self-motivate, manage multiple priorities and deliver results.</li><li>
Work attitude that exhibits flexibility, drive, good judgment, dependability and ambitions</li><li>
Ability to communicate complex technical and commercial concepts clearly across the organization.
</li></ul><h2 class="jobSectionHeader">Preferred Qualifications</h2><ul><li>
Experience in procurement and supply chain management (minimum 8+ years) in a senior-level role within hospitality or multi-site environments.</li><li>
Strong commercial and negotiation capability managing complex service and CAPEX contracts.</li><li>
Functional knowledge of various global back-office systems (e.g. BSS, NAV, PSFT, Sun, Navision)</li><li>
MS/MA/Master's Degree or experience in lieu thereof</li><li>
Business fluency in Turkish and English; proficiency in an additional language is a plus</li><li>
International or national multi-site experience preferred.</li></ul></div>

Non-F&D & Service Procurement Manager

Accor

<div><div>Company Description</div> 
Where passion drives life, join us at Accor! 
As one of the world&rsquo;s leading hospitality groups, Accor shapes the industry with more than 45 brands, over 5,700 hotels, and more than 10,000 restaurants across 110 countries. 
With a focus on innovation and excellence, Accor invites you to a world where you can develop yourself, feel at home, and make a difference through each brand. 
If you're looking to be part of a global team and set new milestones in your career, join the Accor family and let&rsquo;s shape the future together!
Pioneering the art of responsible hospitality connecting cultures, with heartfelt care.
✨ Hospitality is a work of heart. 
 Join us and become a Heartist&reg;.
Swiss&ocirc;tel The Bosphorus, Istanbul
As one of Istanbul&rsquo;s most distinguished hotels, Swiss&ocirc;tel The Bosphorus is located in Beşiktaş and has been providing an exceptional five-star luxury accommodation experience since 1991.
 Featuring 566 rooms and suites, 29 event venues, and 3 grand ballrooms, Swiss&ocirc;tel offers a sophisticated environment for meetings and events, accommodating groups ranging from 5 to 1,200 guests.
 Besides being a luxury hotel, Swiss&ocirc;tel is also a premier gastronomic destination. You will have the opportunity to advance your career within famous restaurants and bars such as Chalet, 16 Roof, Madhu&rsquo;s and Sabrosa.
 Are you ready to join this esteemed brand and take the next step in your career at Swiss&ocirc;tel?
Diversity &amp; Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.<div> 
Job Description</div> 
<ul><li>
The comfort and cleanliness of assigned guest rooms and general guest areas are ensured according to the planned schedule. 
</li><li>Duties are carried out according to a shift system, with tasks being fulfilled based on the changing shifts throughout the day. 
</li><li>Rooms and general areas are cleaned using the same method at all times, as required by hotel standards and specified procedures. 
</li><li>General cleaning is performed whenever instructed by the Assistant Housekeeping Manager or Floor Supervisor. 
</li><li>The Daily Room Responsibility Report is completed after each room is cleaned when working on floors. 
</li><li>While cleaning a guest room or providing turndown service, the door is kept open and the &quot;Room Being Cleaned&quot; sign is placed on the door. 
</li><li>The storage area is organized by arranging towels, linens, guest supplies, and cleaning materials before the shift ends to prepare for the next day. 
</li><li>Supplies are collected from storage rooms quietly to avoid disturbing guests. 
</li><li>All trays and room service carts are transported from the corridors to the service area. 
</li><li>If a &quot;Do Not Disturb&quot; sign is displayed on a room door during cleaning rounds, no knocking is done, and the Floor Supervisor is immediately informed to initiate the relevant procedure. 
</li><li>Belongings left behind by guests in vacated rooms or other general guest areas are reported to the Housekeeping Office and delivered with a record at the first opportunity. 
</li><li>Guest laundry items left in a room for cleaning are immediately reported to the Housekeeping Office. 
</li><li>Missing guest or cleaning supplies from the storage area are reported to the supervisor.</li><li>
The Floor Supervisor is informed about stained curtains needing replacement, sofas requiring cleaning, torn items needing repair, and any technical issues to be resolved.</li></ul><div> 
Qualifications</div> 
<ul><li>
Knowledgeable about cleaning and hygiene rules 
</li><li>Careful, meticulous, and responsible 
</li><li>Physically resilient, able to stand for long periods 
</li><li>Team player, friendly, and with strong communication skills 
</li><li>Flexible and adaptable to shift schedules and working hours</li></ul></div>

Housekeeping Attendant

CHANEL

<div>In line with the F&amp;B vision and mission, the Beauty Confidant creates a unique and memorable experience for each client, at every moment and at every point of sales in Antalya.
Combining a business orientation and a passion for the client, the Beauty Confidant is an artist of relation who contributes to the Brand image and helps to build retail leadership in the market.
KEY RESPONSIBILITIES
CHANEL Ambassador: the Beauty Confidant embodies the values of the Brand.<ul><li>
CHANEL Insider: has a solid knowledge of the Brand, its heritage, modernity and know-how. Shares it with the clients as well as the team.</li><li>
Implements all training received, is curious to learn more to nourish a beauty culture and trend knowledge, being pro-active in self-learning.</li><li>
Respects the uniform and grooming guidelines at all times.</li><li>
Ensures that work area is clean, tidy, hygienic, and professional at all times; knows and respects VM guidelines.</li></ul>
Experience creator: the Beauty Confidant surpasses client expectations.<ul><li>
Creates a tailor-made client experience, personalized solutions for each visit and each client, using the CHANEL experience ritual and building long-lasting relationships with clients.</li><li>
Embraces digital shopping trends and is keen to play an active role in delivering a seamless omni-channel experience for clients</li><li>
Co-creates stories with and for the client, sharing the brand culture and blending it with the client's personal story and the point-of-sale environment to come up with unique moments made just for them.</li><li>
Handles client service complaints and requests effectively and according to guidelines, can deal with complexity and challenging situations.</li></ul>
Business driver: the Beauty Confidant is performance-minded in order to achieve our objectives.<ul><li>
Knows and understands the business challenges and maintains discretion about all areas of the CHANEL business</li><li>
Contributes to building the business by achieving sales targets, using all levers such as products, services, data capture to retain, recruit and grow client return rate.</li><li>
Has appropriate knowledge of operations to ensure the smooth running of the business, and reports to the FB Area Manager.</li></ul>
Team player: the Beauty Confidant acts interdependently and demonstrates team spirit<ul><li>
Has a positive attitude, communicates with the team and the manager on a regular basis, and has a sense of ethics and integrity.</li><li>
Treats others with respect, acknowledges cultural differences, and is willing to learn from those differences</li><li>
Shares best practices with the team, is proactive and contributes to nourishing the collective knowledge and skills.</li></ul>
EXPERIENCE AND QUALIFICATION<ul><li>
Eagerness and willingness to take care of the client; retail experience is a plus.</li><li>
You have a post-graduate degree and experience of a minimum of 3 years in a sales position in a retail environment, luxury experience would be an advantage.</li><li>
Selling skills and performance-driven</li><li>
Knowledge of operations</li><li>
Technology savvy and digital trend awareness</li><li>
English is mandatory</li><li>
Makeup skills</li></ul> 
SOFT SKILLS
<ul><li>Interpersonal skills, ability to establish an emotional connection and build a relationship</li><li>
Empathy and listening skills</li><li>
Generosity and &quot;art of caring&quot;</li><li>
Curiosity, openness, and eagerness to learn</li><li>
Problem-solving and ability to deal with complexity and change</li><li>
Self-awareness, self-confidence</li><li>
Enthusiasm, energy, and motivation</li><li>
Storytelling and ability to engage and inspire</li><li>
Team spirit, ethics, and integrity</li><li>
Positive body language</li></ul>
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.</div>

Wholesale Beauty Confidant Antalya

Siemens

<div></div><div>Siemens Mobility (SMO) is the world&rsquo;s leading provider of mobility solutions that enable the efficient, safe, and environmentally friendly transport of people and goods&mdash;helping to improve the quality of everyday life for millions worldwide.

Motivated by innovation, we develop intelligent solutions for the growing digitalization of the transport sector. Our offerings include rail vehicles, road traffic management systems, rail electrification, and services.

In Turkey, Siemens Mobility is shaping the future of mobility. Our Turkish High-Speed Rail Network with its cutting-edge signaling automation, connecting Ankara Istanbul corridor. A 561-kilometer network connects major urban centers such as Ankara, Polatlı, Eskişehir, Boz&uuml;y&uuml;k, Bilecik, İzmit, Gebze, and Istanbul, enhancing passenger mobility and regional connectivity.

Today, we are recruiting for a Service Technician to join our team in Turkey. This is an excellent career opportunity for professionals looking to join a truly international team in one of the biggest projects of Siemens Mobility. 

What Are My Responsibilities?
<ul>
<li>Execute assigned tasks from the Service Operations Manager, Project Manager, and Team Leaders in a timely and quality-driven manner.</li>
<li>Act as a technical expert for assigned systems, sharing knowledge and supporting relevant stakeholders.</li>
<li>Perform third-level fault analysis and troubleshooting for complex technical issues.</li>
<li>Respond to technical inquiries and provide expert guidance to field personnel and team leaders.</li>
<li>Carry out planned and preventive maintenance activities in accordance with maintenance plans and work orders.</li>
<li>Support incident analysis and remote troubleshooting as a Mobile Service Technician when required.</li>
<li>Contribute to the update and improvement of technical documentation.</li>
<li>Support maintenance optimization, validation activities, and continuous improvement initiatives.</li>
<li>Define revision materials, prepare quantity lists, and support revision planning when required.</li>
<li>Support risk assessments, maintenance planning, regulatory compliance reviews, and ECM-related processes.</li>
<li>Provide technical input to ECM risk assessment activities and support ECM II &amp; III teams with impact analysis related to regulatory and standards changes.</li>
<li>Ensure all activities are performed in compliance with EHS rules, safety standards, and internal procedures.</li>
<li>Work collaboratively within cross-functional and project teams.</li>
<li>Provide technical support to team leaders when required.</li>
<li>Ensure proper handover and communication between shifts.</li>
<li>Be willing to travel to project locations as required to support operations.</li></ul> 
What Do I Need to Qualify for This Job?
<ul>
<li>Technical education in Mechanical or Electrical/Electronics Engineering (Vocational High School or Associate Degree).</li>
<li>Minimum 5 years of experience in railway vehicles or rolling stock maintenance.</li>
<li>Strong technical expertise with hands-on experience in troubleshooting and maintenance activities.</li>
<li>Valid technical certifications related to the area of expertise.</li>
<li>Completion of relevant technical training programs or equivalent professional experience.</li>
<li>Basic proficiency in English communication.</li></ul> 
What else do I need to know?

As a world leader in developing and producing the most advanced technologies, we improve lives and further human achievements worldwide, while also protecting the climate - all thanks to our employees. Working with us, you have the foundation to develop personally and professionally. We give you the chance to do something significant, that benefits society and human progress. We give you the chance to create a difference.

At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow &lsquo;s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds

Diversity at Siemens is our source of creativity and innovation. Having different types of talent and experiences makes us more ambitious and better prepared to respond successfully to the demands of the Society. Therefore, we value the candidates that reflect the Diversity that we enjoy in our Company. Please find more information at www.siemens.com

We are looking forward to receiving your online application.

Please note: Only complete applications can be considered in the selection process.</div>

Service Technician @Siemens Mobility Turkey

Kraft Heinz

<div><h2 class="jobSectionHeader">Job Description
</h2>About the Position
We have an excellent opportunity available for a Food Service Sales Executive to make a difference at Kraft Heinz. You&rsquo;ll be working in a high-performing team, alongside peers always trying to reach the next level. Reporting to Food Service Regional Sales Manager, your mission will be to grow coverage and profitability in your assigned area (Marmara Region). You will constantly look for improvement in your areas of responsibility. Your priorities will be the delivery of net sales value and distribution coverage. You will need to ensure the execution of the sales plan, track performance and align with company priorities 100% in the field.
In brief, you will be responsible for
<ul><li>Managing sell-in and sell-out performance of assigned food service distributors in the area (Marmara Region, Istanbul-based), following commercial plans and objectives, implementing key activities, and executing day-to-day business
</li><li>Taking ownership of the Customer &amp; Distributor relationship, execute the sales plan with distributors to deliver the targeted results (sales volume and revenue; profit; distribution coverage; customer satisfaction)
</li><li>Reviewing weekly/monthly customer performance and highlight opportunities and risks during monthly business reviews against agreed performance criteria
</li><li>Supporting all market activation to build brand development and maximize brand performance within the Food Service Channel. Identifying market potential to establish New Accounts in the food service channel and build a new customer pipeline
</li><li>Preparing and following annual agreements(JVP) with key customers in accordance with company goals and ensuring efficiency
</li><li>Working closely with supply chain, finance, marketing and commercial teams to provide proper inputs to improve forecasting accuracy, trade expenditure and budget control
</li><li>Guiding and supporting the Distributor&rsquo;s sales representatives to ensure excellence in execution
</li></ul>What you bring
<ul><li>Bachelor&rsquo;s or Master&rsquo;s Degree;
</li><li>Experience of minimum 2 years in sales or trade marketing
</li><li>A strong command over English with an ability to understand and communicate clearly and effectively
</li><li>A high degree of practice to use MS PowerPoint, MS Word, MS Excel
</li><li>Driving license and ability to travel frequently within assigned region
</li></ul>What we offer you:
<ul><li>A fast career track like only few other companies can match
</li><li>Always room for new ideas; if you have an excellent idea- please let us know and we can set it in action!
</li></ul>About Us
The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We&rsquo;re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.
No matter the brand, we&rsquo;re united under one vision To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 39,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we&rsquo;re transforming the food industry with bold thinking and unprecedented results. If you share our passion &ndash; and are ready to create the future, build a legacy, and lead as a global citizen &ndash; there&rsquo;s only one thing to do join our table and let&rsquo;s make life delicious!
Our Culture of Ownership, Meritocracy and Collaboration
We're not afraid to think differently. Embrace new ideas. Dream big. We empower our people at every level &ndash; from entry-level intern to senior leader &ndash; to own their work. We share a responsibility to think like Owners &ndash; to be mindful of the collective and sustained success of Kraft Heinz &ndash; which we apply to every situation, every day.
As part of Kraft Heinz, you're supported to grow and achieve. You&rsquo;re expected to bring your authentic self to work every day, to lead with humility, and drive outstanding performance at every level &ndash; and you&rsquo;ll be rewarded. You&rsquo;re given opportunities to leave a mark and build a legacy. But you won&rsquo;t do it alone. You&rsquo;re supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress.
Employee Candidate Privacy Notice: https://www.heinz.eu/turkey-candidate-privacy-policy
We are proud to be a Great Place to Work certified company. Click to view our certificate https //www.greatplacetowork.com.tr/sertifikasyon/sertifikali-sirketler/kraft-heinz-turkiye/
<h2 class="jobSectionHeader">Location(s)
</h2>Istanbul Branch 
 
 
Kraft Heinz is an Equal Opportunity Employer &ndash; Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes .</div>

Sales Executive - İstanbul

Welcome Pickups

<div>About us
Founded in 2015 in Athens, Greece, Welcome redefines the way people travel by going above and beyond the commoditized transfer service and being the first company to deliver a complete, personalised, in-destination travel experience. From the moment a traveler arrives at a new destination, until their return journey home, Welcome accommodates all their travel needs, including transfers, sightseeing trips, and local information, in the easiest, friendliest, and most personalised way possible. Welcome's drivers are experts in the area and share their local know-how to make travellers feel at home wherever they are. The company has also introduced contactless rides, thorough cleaning protocols, and protective equipment to make every journey safe.
Being a travel tech startup, Welcome continues to grow and scale its operations and is quickly becoming a global category leader for in-destination travel services.<ul><li>
One of the highest-rated global transportation companies with a rating of 4.9/5 stars.</li><li>
Expanded from 200 destinations last year to 350, achieving our ambitious 2024 growth target.</li><li>
Over 4,000 travel partners including 2,500 hotels, numerous vacation rentals, and travel agents, adding 50+ new ones every month.</li><li>
Over 2.5 million happy travellers every year.</li></ul>️ If you want to dive deeper into the awesomeness of Welcome's culture, click on to check our TikTok account.️
The Team
We are a group of vibrant, diverse people who love travelling and never settle on quality. Each one of us didn&rsquo;t join Welcome by chance and believes deeply in what Welcome is trying to achieve, so we work relentlessly to make that happen. We challenge common logic, focus on design, put simplicity and usability first, and create memorable experiences. We keep learning and exploring better ways to serve our community and grow personally and professionally in our respective fields. We stay humble along the way, with a &ldquo;pay it forward&rdquo; mentality, but with big and bold goals.
As a Destination Operations Manager, you'll own the operational performance, driver engagement, and local health of one or more high-priority destinations. This is a senior operational role where you'll be fully accountable for results&mdash;ensuring your destinations deliver exceptional service while maintaining close connections with the driver community and gathering critical insights from the field.You'll work closely with your Regional Manager and central teams to ensure destinations run smoothly, are correctly configured, and reflect local realities in pricing and capacity decisions. This role requires a strong blend of analytical thinking, hands-on execution, and stakeholder management. 
Responsibilities
Destination Performance &amp; Operational Execution<ul><li><ul><li>
Own end-to-end operational performance for your assigned destinations, tracking transfer success rates, driver utilization, and service quality metrics</li><li>
Execute routine data analysis to ensure key operational performance indicators (KPIs) are met and take corrective action when thresholds are breached</li><li>
Assist in forecasting demand surges and seasonal patterns, ensuring proper resource allocation and driver availability</li><li>
Report inefficiencies and suggest improvements in driver scheduling, dispatching, and allocation models</li><li>
Conduct weekly reviews of operational data, ensuring continuous optimization of destination workflows</li><li>
Maintain destination configurations including cutoff times, vehicle limits, and pricing strategies based on live data analysis</li></ul></li></ul>
Demand-Supply Balancing &amp; Driver Allocation<ul><li><ul><li>
Track driver availability across your destinations, ensuring proper service capacity during peak and off-peak periods</li><li>
Assist in the optimization of incentive programs to keep drivers engaged and aligned with operational targets</li><li>
Work closely with the Acquisition &amp; Recruiting team to highlight geographic or time-slot-based driver shortages</li><li>
Conduct basic data analysis on operational trends, supporting proactive decision-making on driver allocation</li><li>
Monitor and refine bookings allocation for peak-hour stability, ensuring high service reliability</li></ul></li></ul>
Transfer Success &amp; Service Reliability<ul><li><ul><li>
Track and work towards reducing last-minute cancellations, ensuring transfer fulfillment aligns with service commitments</li><li>
Monitor service-level disruptions, identifying patterns that require further operational intervention</li><li>
Communicate emerging service risks to Live Operations team to trigger rapid corrective measures</li><li>
Work with Quality &amp; Compliance teams to flag recurring driver issues impacting service efficiency</li></ul></li></ul>
Local Market Intelligence &amp; Community Engagement<ul><li><ul><li>
Capture reliable intelligence on pricing, driver costs, competitor pay, local regulations, and community sentiment</li><li>
Feed structured insights to central teams (Pricing, Strategy) to inform decision-making</li><li>
Build visibility and trust with local drivers through regular engagement activities</li><li>
Identify and manage driver ambassadors, collect feedback, and run initiatives to improve satisfaction</li><li>
Organize incentive campaigns, driver quests, or reactivation pushes&mdash;track results and share learnings</li></ul></li></ul>
Cross-Functional Collaboration &amp; Continuous Improvement<ul><li><ul><li>
Collaborate with Live Operations team to provide real-time visibility on driver availability and operational risks</li><li>
Partner with Acquisition &amp; Recruiting to proactively communicate driver shortages or surpluses</li><li>
Work closely with the Pricing team to ensure operational decisions align with cost efficiency and budget targets</li><li>
Coordinate with Business Intelligence and Data Analytics teams to support performance tracking and data-driven operational decisions</li></ul></li></ul> 

Requirements 
<ul><li>
3+ years of experience in operations, logistics, mobility, or marketplace management.</li><li>
Proven track record of managing performance and executing improvement actions based on data insights.</li><li>
Strong analytical skills &mdash; comfortable using dashboards, reports, and KPIs to guide decisions.</li><li>
Hands-on problem solver with a proactive approach to spotting and addressing operational challenges.</li><li>
Excellent communication and stakeholder management, able to build relationships across drivers, partners, and internal teams.</li><li>
Understanding of local market conditions, including supply/demand dynamics, competitor landscape, and regulatory requirements.</li><li>
Fluent in English &amp; Turkish, with local language skills considered an advantage.</li><li>
Energy and ownership mindset &mdash; you take responsibility for results and don&rsquo;t wait to be told what to do.</li></ul> 

Benefits 
<ul><li>
Vibrant and fresh work environment</li><li>
Flexible work-from-home policy</li><li>
The tools you need to perform your daily tasks successfully</li><li>
L&amp;D personal budget</li><li>
Private Insurance Plan</li><li>
+4 extra PTO days annually</li><li>
The unique opportunity to join &ldquo;the next big thing&rdquo; at ground level</li></ul></div>

Destination Operations Manager (Turkey)

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