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graphic designer and digital marketing Jobs in Qatar

graphic designer and digital marketing

art director

Snoonu

<div>
 <strong>
  🚀 Welcome to Your Next Adventure!
  <br/>
  <br/>
 </strong>
 We&rsquo;re looking for an Art Director to lead Snoonu&rsquo;s Brand &amp; Communication Design team &mdash; a critical creative role that shapes how millions of users see and experience our brand every day.
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 You&rsquo;ll work at the intersection of brand, marketing, and product &mdash; launching 360&deg; campaigns, building scalable design systems, leading a team of designers, and turning business goals into impactful visuals.
 <br/>
 <br/>
 A key part of your mission:
 <strong>
  developing Snoonu&rsquo;s main brand and a growing family of sub-brands
 </strong>
 (like Snoomart, S Prime, S City) &mdash; each with its own voice, but all connected through one bold visual language.
 <br/>
 <br/>
 <strong>
  🛠 What You&rsquo;ll Get Your Hands On
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Own the visual evolution of the Snoonu brand across all touchpoints.
  </li>
  <li>
   Lead creative direction for 360&deg; campaigns, brand identity, and new business verticals (SnooMart, S City, S Prime, etc.)
  </li>
  <li>
   Build and maintain consistent, expressive design systems for our sub-brands
  </li>
  <li>
   Manage and mentor a team of 8&ndash;10 designers (graphic, motion, junior/mid/senior)
  </li>
  <li>
   Oversee day-to-day creative output and art quality across static, video, digital, 3D, and more
  </li>
  <li>
   Collaborate with Marketing, Product, Copywriting, PR, CX, and C-level teams
  </li>
  <li>
   Champion innovation through AI-powered content, interactive storytelling, and generative design
  </li>
  <li>
   Improve workflows, pipelines, and creative tools (Slack, Figma, Jira, Notion, Midjourney)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  🧙&zwj;&male;️ The Magic You Bring
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   6+ years of experience in brand, communication, or creative design &mdash; with 3+ years in an art director or team lead role
  </li>
  <li>
   A strong portfolio showcasing:
  </li>
  <li>
   Visual systems and brand identity
  </li>
  <li>
   Digital campaigns and branded content
  </li>
  <li>
   Storytelling through visuals
  </li>
  <li>
   Proven leadership and mentorship skills &mdash; ability to inspire, structure, and raise the creative bar
  </li>
  <li>
   Deep understanding of:
  </li>
  <li>
   Branding, composition, typography, color theory
  </li>
  <li>
   Visual hierarchy and motion design fundamentals
  </li>
  <li>
   Proficiency in Adobe Creative Suite, Figma
  </li>
  <li>
   Experience with AI tools (Midjourney, ChatGPT, RunwayML)
  </li>
  <li>
   Experience working in fast-paced business environments: startups, e-commerce, tech
  </li>
  <li>
   Comfortable working with cross-functional teams across product and marketing
  </li>
  <li>
   Strong business mindset:
  </li>
  <li>
   Understand how design impacts key metrics (engagement, awareness, LTV, conversion)
  </li>
  <li>
   Ability to frame creative decisions through the lens of business and user value
  </li>
  <li>
   Fluent in English (spoken and written)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  ✨ Bonus Points If You Have
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Arabic Knowledge is a plus
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Inside Snoonu&rsquo;s Universe
  <br/>
  <br/>
 </strong>
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
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 <br/>
 <strong>
  The Dream We&rsquo;re Chasing
  <br/>
  <br/>
 </strong>
 To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.
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 <strong>
  The Quest We&rsquo;re On
  <br/>
  <br/>
 </strong>
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
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 <strong>
  Our Everyday Superpowers
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  <br/>
 </strong>
 <strong>
  👥 Be Customer Obsessed:
 </strong>
 &ldquo;Focus on the customer and all else will follow.&rdquo;
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 <strong>
  💪 Act with Integrity:
 </strong>
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
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 <strong>
  🧪 Be Curious and Creative:
 </strong>
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
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 <br/>
 🏅
 <strong>
  Lead by Example and Take Ownership:
 </strong>
 &ldquo;Be the change you want to see and take ownership.&rdquo;
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 <strong>
  🚀 Work Smart and Deliver Results:
 </strong>
 &ldquo;You can do more by doing less, better, and faster.&rdquo;
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 <strong>
  👨&zwj;💼 It's All About People:
 </strong>
 &ldquo;Be a team player; together we are stronger.&rdquo;
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 <strong>
  Perks &amp; Worklife Magic At Snoonu
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  <br/>
 </strong>
 <strong>
  🌐 Global Vibes &ndash;
 </strong>
 Collaborate with a worldwide crew.
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 <strong>
  🧠 Brain Boosters &ndash;
 </strong>
 Learning budgets, access to courses, and tools for your growth.
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 <strong>
  🚒 Builder&rsquo;s Playground &ndash;
 </strong>
 Own your tasks, own your path! We&rsquo;re big on autonomy.
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 🏝️
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  Flexible Time Off &ndash;
 </strong>
 We take recharging seriously. Generous leave and wellness policies.
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 <strong>
  🛠️ Agile Everything &ndash;
 </strong>
 Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
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 <strong>
  Beyond the Code: Giving Back Matters
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 </strong>
 We don&rsquo;t just build app. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
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 <strong>
  Diversity Isn&rsquo;t Just a Buzzword
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 </strong>
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
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 <strong>
  Let&rsquo;s Build the Future Together
  <br/>
  <br/>
 </strong>
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 <br/>
 <br/>
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>


Art Director

Hanson Search

<div>
 <p>
  <strong>
   Title | Director, Qatar Sports Investments (QSI) for Art Basel partnership
  </strong>
 </p>
 <p>
  <strong>
   Location | Doha, Qatar full time
  </strong>
 </p>
 <p>
  <strong>
   Salary | up to 85,000 QAR plus benefits
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Qatar Sports Investments is seeking a visionary and accomplished leader to spearhead their partnership with Art Basel, as they prepare to launch the first-ever Art Basel fair in Qatar in February 2026. This is a rare opportunity to shape the future of one of the world&rsquo;s most prestigious cultural events in a new and dynamic setting.
 </p>
 <p>
  As Director, you will serve as the lead representative for QSI in this high-profile international collaboration. You will work closely with Qatari stakeholders, including Qatar Museums , QC+, and Qatar Airways, ensuring alignment with Art Basel&rsquo;s global standards while embracing Qatar&rsquo;s distinctive cultural identity.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Strategic Leadership:
   </strong>
   Drive the launch and execution of Art Basel Qatar, aligning with Art Basel&rsquo;s global vision and local strategy.
  </li>
  <li>
   <strong>
    Operational Oversight:
   </strong>
   Lead all fair operations locally and internationally, representing QSI across committees.
  </li>
  <li>
   <strong>
    Stakeholder Engagement:
   </strong>
   Serve as the main liaison with Qatari government entities, cultural institutions, and private partners.
  </li>
  <li>
   <strong>
    Financial Management:
   </strong>
   Oversee multimillion-dollar budgets with a focus on efficiency and excellence.
  </li>
  <li>
   <strong>
    Sponsorship &amp; Partnerships:
   </strong>
   Secure and manage high-value sponsorships and strategic partnerships.
  </li>
  <li>
   <strong>
    Team Leadership:
   </strong>
   Guide cross-functional teams across QSI and Art Basel to ensure seamless collaboration.
  </li>
  <li>
   <strong>
    Marketing Support:
   </strong>
   Contribute to marketing and media strategies with internal and external partners.
  </li>
  <li>
   <strong>
    Compliance &amp; Risk:
   </strong>
   Uphold local regulations, royal protocol, and global ethical standards.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Requirements
  </strong>
 </p>
 <ul>
  <li>
   Experience in leadership roles within large-scale fairs or major cultural/sporting events where you are involved with leading sponsor and partnership relationships.
  </li>
  <li>
   Proven track record in securing and managing high-level sponsorships with corporations, luxury brands, and/or public sector bodies.
  </li>
  <li>
   Strong ability to manage complex budgets and reporting structures.
  </li>
  <li>
   Deep understanding of the Middle East cultural landscape and strong existing relationships within global brands.
  </li>
  <li>
   Skilled in managing diverse, high-performing teams in fast-paced and high-profile environments.
  </li>
  <li>
   Outstanding presentation and stakeholder engagement skills; fluency in English required, Arabic highly desirable.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Ready to play a pivotal role in shaping the future of Art Basel in Qatar?
  </strong>
 </p>
 <p>
  Apply now together with your CV and be part of a globally significant cultural moment with Qatar Sports Investments.
 </p>
 <p>
 </p>
</div>


Director, Qatar Sports Investments (QSI) for Art Basel partnership

HUNDRED GROUP

<p>Key Responsibilities</p><ul><li>Develop and evolve the brand&rsquo;s creative direction, tone, and visual language</li><li>Lead concept development for seasonal campaigns, product launches, and in-store experiences</li><li>Oversee design across all platforms: print, digital, packaging, signage, and spatial design</li><li>Collaborate with marketing, culinary, and operations teams to ensure cohesive storytelling</li><li>Manage and mentor a small creative team (designers, photographers, content creators)</li><li>Source and direct external creative partners (agencies, stylists, artists)</li><li>Stay ahead of global trends in design, food, and culture to keep the brand fresh and relevant</li></ul><p>Requirements</p><ul><li>5+ years of experience in a senior creative role (F&amp;B, &amp; hospitality)</li><li>Strong portfolio showcasing brand development, campaign work, and multidisciplinary design</li><li>Deep understanding of visual storytelling, typography, color theory, and spatial design</li><li>Experience leading creative teams and managing cross-functional projects</li><li>Passion for coffee, food, and crafting memorable guest experiences</li><li>Familiarity with the Middle Eastern market and cultural nuances is a plus</li></ul><p>Job Types: Full-time, Permanent</p>

Creative Director - F & B

Mandarin Oriental Hotel Group

<p></p><div><p>Mandarin Oriental, Doha is looking for a Hygiene &amp; Security Coordinator to join our team.</p><p>
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p><p>
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p><p>
Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.</p><p></p><p><b>
About the job</b></p><p></p><p>
Based at Mandarin Oriental, Doha within the Admin &amp; General Department in Doha, As a Hygiene Coordinator, you will oversee cleanliness and sanitation to ensure a safe and healthy environment. Your role involves implementing food safety &amp; hygiene standards and addressing hygiene issues promptly to your manager. The Hygiene Coordinator reports to the Assistant Director of Hygiene.</p><p></p><p><b>
As Hygiene &amp; Security Coordinator, you will be responsible for the following duties</b></p><ul>
<li>
Assist the Assistant Director of Hygiene to develop and implement hygiene policies and procedures to maintain cleanliness and prevent contamination in the workplace</li>
<li>Conduct regular inspections to ensure compliance with Food Safety &amp; Hygiene standards in all F&amp;B areas and report findings to the Assistant Director of Hygiene</li>
<li>Keep abreast of industry trends and regulatory changes related to hygiene and sanitation</li>
<li>Responsible to assist the Assistant Director of Hygiene handling the Food Safety &amp; Hygiene in the Hotel</li>
<li>Maintaining HACCP/ISO, Food Safety related Standards</li>
<li>Conducting regular checks to ensure food handlers are adhering to good food and personal hygiene practices.</li>
<li>Carrying out internal Food Hygiene Audits in all Food &amp; Beverage areas and report to Assistant Director of Hygiene</li>
<li>Developing, implement, reviewing and updating the food safety management system procedures, in accordance with local regulations and international standards in collaboration with the Assistant Director of Hygiene</li>
</ul><p></p><p><b>
As Hygiene &amp; Security Coordinator, we expect from you</b></p><ul>
<li>
Minimum 2 year of experience working in a 5-star hotel environment</li>
<li>Thorough knowledge of Food Safety standards and regulations locally and internationally</li>
<li>International work experience in at least two of the following regions: Asia and Middle East</li>
<li>Ability to work long &amp; flexible hours with a strong focus on Hygiene operation</li>
</ul><p><b>
Our commitment to you
</b></p><ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
<li>A competitive salary and benefits packages</li>
<li>Transportation and Housing provided</li>
<li>Relocation and Vacation Tickets</li>
</ul><p></p><p><b>
We&rsquo;re Fans. Are you?</b></p></div>

Hygiene and Security Coordinator

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Qatar
</div></div><div><div>Province/City
</div><div>Doha
</div></div><div><div>Hiring Entity
</div><div>Rosewood Doha
</div></div><div><div>Department
</div><div>Rooms - Front Office
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div>Job Summary:</div><div></div><div><br>
Being the deputy in charge of the butler department. To work and lead the team of Butlers. To observe guests&rsquo; personal preferences and habits and to anticipate their needs using the utmost discretion. Be the link between the guest and the hotel; oversee the guest needs during his/her stay and help the guest with reservations, special requests, room and hotel orientation, bag packing and unpacking, laundry, shoeshine, etc. Be responsible for gathering preferences and information so the guest recognition is ensured for his/her next visits; keep a critical eye on room cleanliness and pantries and have a thorough knowledge on the functioning of room features, hotel facilities and equipment. Oversee the butler team and coach and mentor them on a regular basis. Maintain Rosewood high standards of service and hospitality at all times.</div><div></div><div><br>
Essential Duties and Responsibilities:</div><div><ul><li>
Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest&rsquo;s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.</li><li>
Monitor closely all expenses and when needed take actions to reduce them.</li><li>
Monitor closely the inventories and keep a record of each item in the butler&rsquo;s department.</li><li>
Promote an upselling attitude at all times within the Team.</li><li>
Monitor that all transactions involving revenue are well registered and dispatched to the correct department.</li><li>
Prepare a purchase order for any special request for a guest for items not existing in the hotel.</li><li>
Ensure that the standards of the company are maintained at a superior level on a daily basis.</li><li>
Maintain complete knowledge of and comply with all departmental policies and service procedures.</li><li>
Maintain a complete knowledge of facilities, timing, and products of the hotel.</li><li>
Be fully conversant with promotions, rate and packages.</li><li>
Review arrivals and departures for accuracy and completeness.</li><li>
Review with each butler the arrivals of the day and the preferences of each guest.</li><li>
Prepare the daily operation reports for butlers.</li><li>
Review with each butler the daily operation reports and the follow-up of them.</li><li>
Monitor VIP arrivals and greet guests when needed.</li><li>
Escort guests to the suites and give suite orientation when needed.</li><li>
Assist with check in and check out respectively.</li><li>
Anticipate critical periods of the day and plan alternative solutions to best expedite these situations.</li><li>
Give each butler the activity of the day and at the end of the shift review all the checklist and act accordingly.</li><li>
Keep all the files in the department updated.</li><li>
Prepare and create the monthly training schedule for the department.</li><li>
With the help of the Assistant Director Rooms i/c Heart of House, provide the training for the butlers.</li><li>
Maintain a record of all the training programs.</li><li>
Prepare the monthly inventories for the items used in the butler&rsquo;s department.</li><li>
Establish the level for supplies and equipment. Complete requisitions to replenish shortage or additional items needed for the anticipated needs.</li><li>
With approval of the Assistant Director Rooms i/c Heart of House, prepare weekly work schedule in accordance with staffing guidelines and labor forecasts.</li><li>
Adjust the schedule to meet business demands, if necessary, with the approval of the Assistant Director Rooms i/c Heart of House.</li><li>
Prepare and update the SOPs in the department with approval of the Assistant Director Rooms i/c Heart of House.</li><li>
Conduct spot checks to each pantry and suites &amp; Manor Club Rooms.</li><li>
Cover the meal break when needed.</li><li>
Conduct handover on daily basis with the associate.</li><li>
Coordinate the amenities delivery to the suites &amp; Manor Club Rooms.</li><li>
Be fully aware of the general activity and special events in the Hotel.</li><li>
Demonstrate schedule flexibility in response to the demands of business activities.</li><li>
Ensure that the problems are tackled in a timely manner and those which could not have immediate solutions the Assistant Director Rooms i/c Heart of House must be informed at all the time.</li><li>
Collect guest preferences from the butlers and ensure that these are recorded in Guests profile following Rosewoods standards.</li><li>
Prepare arrival and departure gifts to be given to the guest.</li><li>
Keep the department&rsquo;s logbook updated.</li><li>
Prepare the appreciation notes for butlers.</li><li>
Ensure that the guest is informed by the butler about action taken to satisfy his requests or issues.</li><li>
Be fully conversant with emergency procedures.</li><li>
Monitor and ensure that the pantries and reception areas are clean and well maintained.</li><li>
Keep track of reviews and appraisal in an individual file.</li><li>
Organize regular tests, role plays within the department to ensure that the standards are highly maintained.</li><li>
Ensure all closing duties are completed before associate leaves for the day.</li><li>
Conduct ongoing training with existing associates.</li><li>
Provide feedback to associate on their performances.</li><li>
Monitor associate&rsquo;s interaction with the guests, ensuring prompt and courteous service; resolve discrepancies with respective associate.</li><li>
Inspect grooming and appearances, address if not appropriate.</li><li>
Assign work duties to associate in accordance with Department procedures.</li><li>
Ensure that the associates have the appropriate tools to perform their duties.</li><li>
Promote positive guest relations at all times and build up rapport with internal and external guests to build up the recognition program.</li><li>
Perform other duties as required.</li><li>
Assist any other hotel departments when possible; help them in their duties.</li><li>
Coordinate all initiatives to the appropriate hotel departments.</li><li>
Report any defaults of safety or hygiene regulations in any areas.</li><li>
Constantly lead by example to his/her team with punctuality, grooming standards, service standards, security procedures and guest interaction.</li><li>
Follow all the guest needs until they are completed to the total guest satisfaction and Rosewood Standards.</li><li>
Fill in the daily guest report and ensure any pending items at the end of a shift are handed over.</li><li>
Keep the guest&rsquo;s agenda on a daily basis and have a track of the location where the guests are.</li><li>
Welcome the guest by the main entrance depending on the time.</li><li>
Register and regular updating in SAG information Group for all known of guest&rsquo;s movement, activity, plan, schedule, F&amp;B order, special amenity, allocation change, room move, etc. &ndash; To the best of your knowledge.</li><li>
Monitor guest preferences and ensure that these are updated following Rosewood standards.</li><li>
Reports all disciplinary and grievance matters immediately to Assistant Director Rooms i/c Heart of House.</li></ul></div><div>
Standard Responsibilities:</div><div><ul><li>
Comply and adhere to the Rosewood company policies.</li><li>
Take on other tasks in addition to the ones stated, in a reasonable framework.</li><li>
Be a &ldquo;brand ambassador&rdquo; at all times and ensure brand integrity and clarity are always maintained.</li><li>
Model the company&rsquo;s culture, vision, mission, and core values at all times.</li></ul></div><div>
Confidentiality:</div><div><ul><li>
Whilst working for the company there will be access to a wide variety of confidential information concerning the company, guests and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests, and associates, unless otherwise stated.</li></ul></div><div>
Health &amp; Safety:</div><div><ul><li>
Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations, and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.</li><li>
The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.</li><li>
Report any defects in the building, plant, or equipment according to hotel procedure.</li><li>
Ensure that any accidents to associate, guests or visitors are reported immediately in accordance with correct procedures.</li><li>
Attend Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.</li><li>
Be fully conversant with:</li><li><ul><li>
Regulations</li><li>
Risk Assessments for your department</li><li>
Hotel Fire &amp; Bomb Procedures</li></ul></li></ul></div><div>
Other:</div><div><ul><li>
The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.</li><li>
As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.</li></ul></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div>Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will consist of an ultra-luxury hotel with 185 exquisite guestrooms and sumptuous suites, 173 serviced apartments for longer-term stays and 300 residences available for purchase. The hotel will be one of the city&rsquo;s most dynamic culinary destinations with a collection of eight innovative outlets, including a bistro, lobby lounge, coffee shop/deli, three specialty restaurants, cigar lounge and a lifestyle entertainment lounge. Featuring a 1,500-square-meter ballroom, the property will showcase multiple private event venues, anchored around sleek interiors and state-of-the-art technology, which will transform ordinary events into the extraordinary. The hotel will also introduce Sense, A Rosewood Spa, offering total discretion and relaxation, along with a fitness center featuring state-of-the-art training equipment. Rosewood's signature Manor Club executive lounge concept will soar to new heights in Qatar and offer Club Room and Suite guests curated services with added convenience and privacy. Rosewood Residences Doha will also introduce 300 for-sale residential apartments, catering to global citizens who crave a lifestyle of authenticity fused with modern luxury. The residences will be complete with bespoke amenities, facilities and services to create the world&rsquo;s pinnacle of private luxury living and contemporary style in Qatar.</div></div></div></div></div></div>

Butler Supervisor

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Qatar
</div></div><div><div>Province/City
</div><div>Doha
</div></div><div><div>Hiring Entity
</div><div>Rosewood Doha
</div></div><div><div>Department
</div><div>Rooms - Front Office
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div><b>Job Summary</b></div><div></div><div><br>
Under the direction of the Hotel Manager, and within the limits of Rosewood Doha&rsquo;s policies and procedures to assist in achieving the goals and targets set in budgets by maximizing Revenue, by maintaining as well as by building on the reputation of the hotel and by ensuring that business objectives are accomplished.</div><div></div><div><br>
Oversee and direct Heads of Departments, leading and supporting the team in ensuring that guest needs are met to the high standard required by the hotel and expectations are exceeded.</div><div></div><div><br>
Be responsible for the smooth running of the hotel, on a day to day basis, providing advice and guidance to Department Heads and Team Members. Assume complete operational responsibility for designated areas: guest satisfaction; employee satisfaction; product quality; operational efficiency; staffing matters and fire life safety standards, in line with brand standards.</div><div></div><div><b><br>
Essential Duties and Responsibilities</b></div><div></div><div><br>
Quality:</div><div></div><ul><li><br>
 Ensure all hotel areas are meeting Rosewood&rsquo;s service standards.</li></ul><div></div><ul><li><br>
 Drive and lead Initiatives for increasing awareness of Rosewood&rsquo;s service standards across the hotel to ensure quality service &amp; products remain at the forefront.</li></ul><div></div><ul><li><br>
 Ensure departmental action plans are implemented and reviewed following quality service audit results.</li></ul><div></div><ul><li><br>
 Review the daily activities of all areas directly responsible for.</li></ul><div></div><ul><li><br>
 Review, in conjunction with the Director of Front office, arrivals and departures on a daily basis, ensuring that the necessary room allocations are made and amenity requirements are communicated to the appropriate departments for action.</li></ul><div></div><ul><li><br>
 Maintain a lobby &amp; front of house presence as appropriate: greeting VIP and regular guest arrivals (residential and non-residential); ensuring Rosewood&rsquo;s service standards are consistently achieved; monitoring the physical appearance and cleanliness of the lobby, residences and public areas.</li></ul><div></div><ul><li><br>
 Oversee to ensure that a concise and accurate guest history system is maintained, and that recorded requirements are complied with for each individual guest.</li></ul><div></div><ul><li><br>
 Check, in conjunction with the Director of Heart of House and Director of Engineer a minimum of 10 bedrooms or suites per week and all VIP rooms/suites, ensuring that work necessary to maintain the accommodation to the required standard is carried out.</li></ul><div></div><ul><li><br>
 Ensure the preventative/perfect room program operates consistently and efficiently.</li></ul><div></div><ul><li><br>
 Prepare the Executive Duty Management rota and to undertake executive duty management shifts as rostered.</li></ul><div></div><ul><li><br>
 Manage customer feedback effectively, uses customer issues and compliments to activate long term improvements in products and services, sharing best practice across the organization.</li></ul><div></div><ul><li><br>
 Monitors the associates of these operations to ensure guests receive prompt, cordial attention and personal recognition, in line with corporate policies and standards at all times.</li></ul><div></div><ul><li><br>
 Manage TrustYou (with the Director of Front office) to ensure data collection can be achieved, and drives subsequent action plans to consistently improve performance and increase guest satisfaction levels in Rooms areas.</li></ul><div></div><ul><li><br>
 Is a proactive member of the executive / senior management team and exchanges pertinent information between other departments and the division, notably, Engineering and Security.</li></ul><div></div><ul><li><br>
 Assumes overall responsibility for maintaining presentation standards to ensure facilities (both back and front of house for related areas) and equipment are clean, in good repair and well maintained.</li></ul><div></div><ul><li><br>
 Maintains close relationships with retail tenants and concessions to ensure revenue and expense targets are met.</li></ul><div></div><ul><li><br>
 Maintain effective communication within the Hotel and ensure that the Hotel Manager is kept well informed of any problems/queries that have arisen.</li></ul><div></div><div><br>
Financial:</div><div></div><ul><li><br>
 Keeps abreast of newest trends and innovations in the hospitality industry and maintain an awareness of competitor activity/trends and recommend actions to ensure that the Hotel remains a forerunner in its marketplace.</li></ul><div></div><ul><li><br>
 Generally being alert for opportunities to improve the profitability of the Hotel i.e. through controlling wastage and being responsible for the economy of all utilities and resources.</li></ul><div></div><ul><li><br>
 To actively promote the services and facilities available to guests within the hotel and Rosewood Hotels &amp; Resorts, maximizing revenue from other outlets (e.g. car transfers, telephones, valet services, spa and Food &amp; Beverage facilities, etc.)</li></ul><div></div><ul><li><br>
 With direct report Department Heads prepare annual budgets, with full back up, for designated areas and propose/justify to the Hotel Manager and Director of Finance.</li></ul><div></div><ul><li><br>
 Manages and sets targets for the Hotel&rsquo;s Front Office Upselling Programme.</li></ul><div></div><ul><li><br>
 Conducts comprehensive monthly departmental meetings to include review of Profit and Loss&rsquo;s (as maybe needed), core programmes, customer issues, strategic development, future activities, etc.</li></ul><div></div><ul><li><br>
 Controls and analyses, on an on-going basis, Rooms Division revenues and costs including MOD&rsquo;s to manage performance targets against budget and forecast.</li></ul><div></div><ul><li><br>
 Monitor annual department budgets with Heads of Department throughout the year, reporting reasons for all variances of actual versus budget and recommending and implementing appropriate actions.</li></ul><div></div><ul><li><br>
 Accurately forecast revenue and payroll on a weekly basis and to take appropriate action to influence results positively towards exceeding budgets whilst ensuring that appropriate department holiday plans are maintained.</li></ul><div></div><ul><li><br>
 Ensure that agreed credit procedures are complied with by direct reporting colleagues, and also to attend monthly credit meetings.</li></ul><div></div><ul><li><br>
 Implements strategies to increase both room yield and RevPAR, liaising with the Director of Sales &amp; Marketing, and Director of Food &amp; Beverage when necessary, to ensure overall revenue maximization.</li></ul><div></div><ul><li><br>
 Communicate with the Director of Sales &amp; Marketing on a regular basis: sales leads; need periods; booking patterns; complaints/problems with corporate agreement clients etc.</li></ul><div></div><ul><li><br>
 Participate in Sales and PR related activities, as directed: sales trips, entertaining, hotel show rounds, familiarization tours, meetings etc.</li></ul><div></div><ul><li><br>
 Work closely with Reservations, Sales and the Front Office to maximize rate, occupancy and total revenue.</li></ul><div></div><ul><li><br>
 Assure that the financial goals of the division and the hotel are being met. Monitors and controls labor expenses, and other divisional expenses such as supplies and equipment.</li></ul><div></div><div><br>
Leading:</div><div></div><ul><li><br>
 Actively drives productivity initiatives, without negatively impacting customer service levels.</li></ul><div></div><ul><li><br>
 Actively drives and co-ordinates the Operations Management Review (OMR) process and action plan across all Rooms Division areas, fostering continuous improvement.</li></ul><div></div><ul><li><br>
 Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of all Room Division employees.</li></ul><div></div><ul><li><br>
 Develops and updates policies and manuals, as related to the Division / Department, for implementation in the field, while ensuring compliance to the same for consistency across the group.</li></ul><div></div><ul><li><br>
 Ensure an efficient and well organized division, ensuring all associates are well trained and highly motivated and the development of high potentials.</li></ul><div></div><ul><li><br>
 To ensure that new associates receive an appropriate level of job skills training to enable them to perform their duties to the required standard, upon completion of the initial training period.</li></ul><div></div><ul><li><br>
 To ensure accurate departmental records with respect to associates and training issues, associates development issues and departmental communication issues.</li></ul><div></div><ul><li><br>
 To assist in the creation of full operating manuals with respect to responsibilities of each position and minimum standards to be achieved and to ensure their effective utilization and manage updates.</li></ul><div></div><ul><li><br>
 To conduct selection interviews alongside the Talent &amp; Culture Team for potential new team members as and when required.</li></ul><div></div><ul><li><br>
 To carry out job chats, training requirements, performance appraisals and reviews for all relevant associates on a regular basis ensuring that the hotel&rsquo;s succession planning is upheld.</li></ul><div></div><ul><li><br>
 To maintain discipline within the Hotel and conduct disciplinary and grievance interviews with all relevant associates and as and when required with the Talent &amp; Culture Department.</li></ul><div></div><ul><li><br>
 To be responsible for the welfare and motivation of associates making use of the information obtained through the annual associates surveys, appraisals and frequent job chats.</li></ul><div></div><div><b><br>
Standard Responsibilities</b></div><div></div><ul><li><br>
 Comply and adhere to the Rosewood company policies.</li></ul><div></div><ul><li><br>
 Take on other tasks in addition of the ones stated, in a reasonable framework.</li></ul><div></div><ul><li><br>
 Be a &ldquo;brand ambassador&rdquo; at all times and ensure brand integrity and clarity are always maintained.</li></ul><div></div><ul><li><br>
 Model the company&rsquo;s culture, vision, mission and core values at all times.</li></ul><div></div><ul><li><br>
 Review Rosewood Brand standards and quality standards (LQA) on a regular basis and ensure they are maintained and delivered at all times.</li></ul><div></div><ul><li><br>
 Ensure new technology and equipment is embraced, improving productivity whilst taking work out of the system.</li></ul><div></div><ul><li><br>
 Establish and maintain an inclusive environment by ensuring effective two ways communication processes are set up (individual reviews, regular departmental meetings).</li></ul><div></div><ul><li><br>
 Responsible for the recruitment, in conjunction with the Talent &amp; Culture Department, of associates.</li></ul><div></div><ul><li><br>
 Identify training and development needs on an ongoing basis through hands-on support and frequent interaction with associates.</li></ul><div></div><ul><li><br>
 Lead by example in terms of appearance, mannerism, etiquette, behavior conduct, principles and values. Manage by walking around at appropriate times and leads by personal example in terms of guest interaction.</li></ul><div></div><div><b><br>
Confidentiality</b></div><div></div><div><br>
Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and associates, unless otherwise stated.</div><div></div><div><b><br>
Health &amp; Safety</b></div><div></div><ul><li><br>
 Be aware of and comply with safe working practices as laid down under the Health and Safety Act as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.</li></ul><div></div><ul><li><br>
 The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.</li></ul><div></div><ul><li><br>
 Report any defects in the building, plant or equipment according to hotel procedure.</li></ul><div></div><ul><li><br>
 Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures.</li></ul><div></div><ul><li><br>
 Attend Statutory Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.</li></ul><div></div><ul><li><br>
 Be fully conversant with:</li></ul><div></div><ul><li><br>
Regulations</li></ul><div></div><ul><li><br>
Risk Assessments for your department</li></ul><div></div><ul><li><br>
Hotel Fire &amp; Bomb Procedures</li></ul><div></div><div><b><br>
Other</b></div><div></div><ul><li><br>
 The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.</li></ul><div></div><ul><li><br>
 As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.</li></ul>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div>Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will consist of an ultra-luxury hotel with 185 exquisite guestrooms and sumptuous suites, 173 serviced apartments for longer-term stays and 300 residences available for purchase. The hotel will be one of the city&rsquo;s most dynamic culinary destinations with a collection of eight innovative outlets, including a bistro, lobby lounge, coffee shop/deli, three specialty restaurants, cigar lounge and a lifestyle entertainment lounge. Featuring a 1,500-square-meter ballroom, the property will showcase multiple private event venues, anchored around sleek interiors and state-of-the-art technology, which will transform ordinary events into the extraordinary. The hotel will also introduce Sense, A Rosewood Spa, offering total discretion and relaxation, along with a fitness center featuring state-of-the-art training equipment. Rosewood's signature Manor Club executive lounge concept will soar to new heights in Qatar and offer Club Room and Suite guests curated services with added convenience and privacy. Rosewood Residences Doha will also introduce 300 for-sale residential apartments, catering to global citizens who crave a lifestyle of authenticity fused with modern luxury. The residences will be complete with bespoke amenities, facilities and services to create the world&rsquo;s pinnacle of private luxury living and contemporary style in Qatar.</div></div></div></div></div></div>

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