operations manager

commercial manager

front office supervisor

assistant sales manager

front office manager

assistant center manager

KERZNER INTERNATIONAL LIMITED

The Assistant Manager MI &amp; Analytics is responsible for turning data into insights that drive the Contact Centre s performance and guest experience. The role manages data collection, reporting, and analysis across multiple systems, ensuring accuracy and integrity. By monitoring KPIs, forecasting demand, and highlighting trends, the Assistant Manager supports operational decisions, resource planning, and service improvements. Acting as a strategic partner, they provide leadership with clear, actionable insights while fostering a culture of efficiency and continuous improvement.

Assistant Manager, Analytics

Mandarin Oriental Hotel ...

About The Job Based at the Mandarin Oriental Jumeira, Dubai within the Noor Lounge, the Assistant Outlet Manager will support the Restaurant/ Outlet Manager in all related operational, administrative and financial aspects of the outlet and assumes full responsibility in his/her absence.As an Assistant Outlet Manager, you will be responsible for the following duties:Support the Outlet Manager in all operational and administrative aspects of the restaurant.Prioritise the required level of engagement depending on the business volumes and other related parameters.Take charge of the outlet and the department in the Outlet Manager s absence.Enforce and monitor that all operational standards, as per our policies, SOP and quality measures are in place always.Support the Outlet Manager to supervise the side duty schedules for all positions and ensure compliance and follow through.Support the Outlet Manager to supervise the maintenance and cleanliness of the outlet and as assigned carry out monthly or more frequent walk-throughs with the respective engineering and housekeeping colleagues and follow up accordingly on the produced reports to achieve an immaculate environment.Oversee the daily operation of the outlet and manage shifts effectively to assure a smooth and effective overall operation.Maintain a good relationship and steady communication with the Chef de Cuisine and his team, particularly during operation hours.Ensure that reservations are managed well within the outlet and seating capacities are effectively maximised.Constantly identify areas for improvement in service and food and beverage quality by reviewing various service quality audit reports, guest comment cards and guest incident reports, and share observations and recommendations with the outlet manager.Support the Outlet Manager to maintain a clear overview of all POS- point of sales related set ups and carry out regular check on accuracy of all items.Ensure accuracy of all menus: current, spelled correctly, clean and presentable and ascertain menu description are up to date and distributed appropriately.Follow all procedures, policies and practices about the Jardine accounting related requirements for F&amp;B outlets.Oversee and maintain solid records of all Annual Leave and Public Holiday clearance and assure none are accumulated within the outlet.Support the Outlet Manager in monitoring the monthly P&amp;L and carry out regular detailed analysis of outlet related financial information.Assist the Outlet Manager to plan and execute special promotional activities for the outlets and plan for festive season events related to the outlet.Observe the competition, current market and international trends, prices with the market and other new ideas and forward them to the Restaurant Manager.Attend and participate all required meetings as scheduled.Provide leadership, direction and support to all outlet colleagues at any time, particularly during the operation hours.Ensure that MOHG s grooming and appearance standards are implemented and maintained always to reflect an image of professionalism and care.Assist the Outlet Manager to prepare a weekly roster to schedule all colleagues effectively to maintain the service standards of Mandarin Oriental while operating within budgeted labour cost guidelines and headcounts, depending on the business volume.Conduct counselling and disciplinary action as appropriate in accordance with Mandarin Oriental Jumeira s procedures.Encourage proactive, efficient and effective inter-departmental communication within and beyond the F&amp;B division to promote a climate of teamwork and enthusiasm.Being fully involved in the service and show strong presence to customers on the floor.Personally, monitor and follow through on any requirements of VIP guests.Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.Constantly drive and motivate the team to create specific WOW moments to surprise and delight guests in the restaurants.Handle effectively any kind of customer complaints being verbal or written.Ability to work long hours with a strong focus on operational excellence.Familiar with restaurant point of sales and cashiering procedures.Knowledge of Fine Dining service procedures and standards as well as casual dining procedures.Well organized and possess a solid administrative capability.Proven ability to successfully support, motivate and lead a large and diverse team.Ability to organize large projects and events with guidance of the Restaurant/ Outlet Manager.Able to use documented performance management systems and handling disciplinary processes with guidance of the restaurant manager.Perform job with attention to details and the ability to organize and handle multiple tasks.As An Assistant Outlet Manager, We Expect From YouHigh School qualification or equivalent.Degree or Higher National Diploma in Hospitality/Hotel/Business Management is preferred.3 years experience as an assistant restaurant manager in a luxury hotel or high-end independent restaurant.International work experience in at least two of the following regions: Asia, Europe, North America and preferably Middle East.Restaurant pre-opening experience is a MUST.Ability to understand guest needs and expectations and to deliver superior customer service through own initiative and through driving and motivating the team accordingly.Strong knowledge of HACCP preferred.Competent computer skills including MS Office or equivalent.Ability to understand effective approaches of communication with different individuals.Able to empower colleagues and communicate clearly with peers, subordinates and superiors.Strong on the job and classroom style training skills.Able to support the Restaurant/ Outlet Manager to constantly update all training materials and keep good track of all training activities.Excellent verbal and written communication skills in English.Verbal and written communication skills in Arabic or other languages are preferred.Our commitment to youLearning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.MOstay. When you work as hard as our colleagues do, it s important to take time off.&nbsp;

Assistant Outlet Manager

Atlantis The Palm

<div></div><div><div>Assistant Manager, Analytics 
(17403)</div> 
<div></div>

Atlantis Dubai is part of Kerzner International, and home to two extraordinary resorts: the world-renowned Atlantis, The Palm and the ultra-luxury Atlantis The Royal. Together, they represent world-class service, bold innovation, and unforgettable experiences brought to life. 


With over 6,000 colleagues from 129 nationalities, Atlantis Dubai operates as one team, with many departments and back-of-house functions seamlessly supporting both resorts. Across every role and department, our shared purpose is the same: to create amazing experiences and everlasting memories - not only for our guests, but for our colleagues too.<div></div><div> 
About the role</div>
<div>
The Assistant Manager MI &amp; Analytics is responsible for turning data into insights that drive the Contact Centre&rsquo;s performance and guest experience. The role manages data collection, reporting, and analysis across multiple systems, ensuring accuracy and integrity. By monitoring KPIs, forecasting demand, and highlighting trends, the Assistant Manager supports operational decisions, resource planning, and service improvements. Acting as a strategic partner, they provide leadership with clear, actionable insights while fostering a culture of efficiency and continuous improvement.</div> 
<div></div>
<div>
About You</div>
<div>
The ideal candidate must have a Bachelor&rsquo;s degree in business, Data Analytics, Mathematics, Hospitality Management, or a related field (or equivalent experience). 2&ndash;4 years of experience in a Contact Centre or hospitality environment in a reporting, MI, or data analysis role. Proficient in Excel (including pivot tables, formulas, macros) and data visualization tools such as Power BI, Tableau, or Looker; and strong understanding of key contact centre metrics and operations.</div> 
<div></div>

We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive programme, and a variety of colleague wellness and social initiatives.

With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</div>

Hilton

LXR Hotels &amp; Resorts is a collection of independent, luxury properties that celebrate the unique character of each destination. Every hotel in the LXR portfolio offers a bespoke experience, combining authentic service with refined elegance and cultural richness. At LXR, we believe in creating unforgettable moments for our guests and extraordinary opportunities for our team members.An Assistant Security Manager directs security personal and works with Department Heads to deliver a safe Guest and Team Member experience while ensuring compliance with local safety legislation and hotel emergency procedures.What will I be doing?As an Assistant Security Manager, you will be responsible for directing and coordinating the activities of security personnel, work with Department Heads to confirm all staff understands security procedures, and organising patrolling of the property to deliver a safe Guest and Team Member experience. An Assistant Security Manager will also be required to ensure that hotel is in compliance with all local safety regulations and is conversant with hotel emergency procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:Maintain good communication and work relationships in all areas of the hotelLiaise with government and law enforcement agencies as necessaryCoordinate additional personnel for Conference and Banqueting functionsOrganise patrolling of all boundary areas, bedrooms, offices, storage areas, public areas, and function roomsAssist the hotel in complying with Local Fire Safety LegislationAssist the hotel with Local Safety Legislation to ensure compliance of the security departmentKnowledge of the codes of practice for P.A.C.E.Ensure tours are carried out for the purpose of fire prevention, safe means of escape, and securityInquire as necessary into and report upon any thefts within the hotel using your discretion in connection with any of these matters that you deem should be reported to the policeDirect and coordinate the activities of all security personnel, engage in the implementation of safety and security procedures for the department, and provide assistance and advice to other departments in relation to securityPrepare incident reports and ensure all allegations are properly followed upLiaise with Departmental Heads to ensure hotel staff is aware of their security responsibilitiesPlan, deliver and facilitate regular staff awareness trainingBe fully conversant of company terrorist procedures and convey to staffBe fully conversant with hotel Fire and Emergency proceduresResponsible for management of key control within all departmentsWhat are we looking for?An Assistant Security Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:Organised and systematic approach to problem solvingSecurity industry experience in supervisory capacitySIA trained and licensedAbility to listen and respond to demanding guest needsGood leadership, interpersonal and communication skillsAccountable and resilientCommitted to delivering high levels of customer serviceAbility to work under pressureFlexibility to respond to a range of different work situationsGood grooming standardsIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:Previous experience in same or similar roleFirst AidFire fighting qualificationIT proficiencyWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision  to fill the earth with the light and warmth of hospitality  unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!Work LocationsLXR Eastern Mangroves Abu DhabiScheduleFull-timeBrandLXR by HiltonJobSecurity and Loss Prevention

Assistant Security Manager

About the Role As the Assistant Manager - People Analytics, you will drive data-informed decision-making across the HR function by delivering meaningful reports and insights aligned with strategic business goals. You ll collaborate closely with HR leaders to identify key metrics, enhance reporting tools, and provide analysis that supports workforce planning, performance, and engagement initiatives. You will continue to ideate on simplification and automation projects for HR team, collaborate with IT and other stakeholders to implement automation solutions. You will wear the hat of Project Manager and execute projects in DMAIC methodology. You will explore the digitization options for HR processes and execute.

Assistant Manager, People Analytics

Azadea Group

Job Description - Assistant Manager I (ASS001236) Job Number: Assistant Manager I ( Job Number: ASS001236 )DescriptionABOUT THE COMPANYAZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores.JOB PURPOSEThe Assistant Manager is responsible for serving customers on the shop floor and supporting the shop/department managers in ensuring efficient shop operations and maintaining high standards of customer service.RESPONSIBILITIESGreet customers warmly and offer expert advice to assist in their purchase decisions, ensuring alignment with quality and customer service standards.Assist the managers in maintaining inventories and placing product orders to ensure effective stock management and availability of products.Report operational issues promptly and address customer complaints, providing solutions or escalating as needed to ensure both operational efficiency and customer satisfaction.Prepare detailed reports on key performance indicators (KPIs), sales trends, inventory status, and team productivity to keep managers informed and support effective decision-making.Assist in scheduling staff to align efficiently with operational needs while optimizing costs for the shop/department.Assign routine and non-routine tasks to sales associates, cashiers, and coordinators to optimize operational efficiency and ensure tasks are completed effectively.Supervise the shop's opening and closing processes to ensure compliance with established procedures for petty cash, reporting, and other requirements. Ensure accurate delivery to the accounting department in accordance with company policies and security standards as necessary.Communicate sales plans and targets to the shop/department team, monitor their performance continuously, and advise upper management on necessary corrective actions.Specific for KIKO: Coach the team on products, makeup application techniques, and selling techniques to deliver KIKO customer experience.Assist in training, motivating, and evaluating the team to ensure that the necessary skill base is met, and that staff are optimally motivated and enabled to maximize their potential and contribution to the company.QualificationsLANGUAGE & TECHNICAL SKILLSFluency in English.Technical SkillsProficiency in MS Office.Specific ExpertiseStrong p roduct k nowledge.EDUCATIONBachelor's degree in a related field .EXPERIENCEGeneral ExperienceFive years of experience in Retail, or a similar role.Managerial ExperienceTwo years of experience in a managerial role.BEHAVIORAL COMPETENCIESCustomer FocusBuilds strong customer relationships and delivers customer-centric solutions. For example, keeps in contact with customers to ensure problems are resolved, or to improve customer service. Studies customer feedback and emerging customer needs and uses these to determine some creative new ideas .Directs WorkProvides direction, delegating, and removing obstacles to get work done. For example, asks questions to understand the desired outcomes for the role; confirms accountabilities with others so that work can be done effectively and efficiently; informs stakeholders when there are delays or problems that will affect them.Manages ConflictHandles conflict situations effectively, with a minimum of noise. For example, takes a positive approach to conflicts; helps dispel tension; seeks guidance and feedback on managing conflict; delivers controversial viewpoints candidly and sensitively; does not take arguments personally.Develops TalentDevelops people to meet both their career goals and the organization's goals. For example, shares own experience and expertise with others if asked. Provides constructive feedback and other support for other people's development.Nimble LearningLearns through experimentation when tackling new problems , using both successes and failures as learning fodder. For example, experiments to find the best possible solution and gains insight from test cases. Makes use of new concepts and principles when addressing problems. Learns from mistakes to avoid repeating them.Azadea Group is an Equal Employment Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws. Organization Organization : Mango Primary Location Primary Location : United Arab Emirates-UAE, Dubai, Mall Of The Emirates<img src="https://www.jobg8.com/Tracking.aspx?%2fh34g3pSz%2f5MisgheSN8eOR39KI8nZSNp" width="0" height="0" />

Assistant Manager I

Phoenix Recruitment

Italian Restaurant at a 5 <ul><li>Hotel in Dubai is looking for an Assistant Outlet Manager to support the outlet manager in daily operations by overseeing staff, managing customer service and inventory and ensuring efficiency.</li></ul> Their role includes staff training and motivation, handling customer complaints , maintaining cleanliness and service standards and assisting with tasks like scheduling, budgeting and day-to-day operations. Duties Hiring, training, and motivating employees. Ensuring employees follow company policies and are punctual. Handling guest complaints and feedback and ensuring high standards of service are met. Supervising day-to-day activities, which can include cashiering, loss prevention, and back-office support. Managing inventory, ensuring proper supplies and equipment are available, and inspecting the physical condition of the outlet. Assisting with budgeting and analysing sales or menu performance to maximize profitability. Conducting on-the-job training and identifying training needs for staff. Requirements <ul> <li>High school diploma</li> <li>A formal hospitality qualification</li> <li>At least 2 - 4 years' experience in FOH / F&B Outlet management</li> <li>Strong leadership and customer service skills.</li> <li>Organizational and communication abilities.</li> <li>Knowledge of the industry (e.g., food and beverage or retail).</li> <li>Ability to handle employee and customer issues effectively.</li> <li>A proactive and "can-do" attitude.</li> </ul> Package on offer Basic Salary: AED 3500 to 4000 / USD 950 - 1089 Service Charge : AED 200 to 300 / USD 50-80 Accommodation (single room in sharing flat), medical insurance, transportation, meals on duty, on boarding ticket are provided & other benefits as per UAE labour law<img src="https://www.jobg8.com/Tracking.aspx?zVcfVDlfDouUZ9KAE4pbB6EIKZ3c5KEos" width="0" height="0" />

Explore 3931+ Assistant center manager in Dubai this October. Find roles across top companies and apply now to boost your career.

3931 assistant center manager jobs IN Dubai

Assistant Manager, Analytics

Assistant Outlet Manager

Assistant Manager, Analytics

Assistant Security Manager

Assistant Manager, People Analytics

Assistant Manager I

Assistant Outlet Manager