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assistant director of security

Admiral Security Services

<div>
 The position requires the general supervision of all Admiral Security Personnel assigned to their building(s). The Account Manager/Site Supervisor is responsible for all contractual aspects of security, scheduling, supplies/equipment, administrative functions, training, evaluations, supervision, payroll, and site safety.
 
 
 <ul>
 <li>
 Ensure contract deliverables are met.
 </li>
 <li>
 Responsible for successful client relations
 </li>
 <li>
 Act as the primary liaison between Admiral and the client representatives.
 </li>
 <li>
 Ensure accounts are managed efficiently and profitably.
 </li>
 <li>
 Assure site employees are properly trained.
 </li>
 <li>
 Manage the payroll process. Enter payroll is BOETA (if applicable).
 </li>
 <li>
 Maintain appropriate account files (i.e. personnel, operations and training)
 </li>
 <li>
 Address disciplinary problems and work with HR to investigate any issues.
 </li>
 <li>
 Must have complete knowledge of property or properties where he/she is assigned, facilities, post orders, emergency contact list, emergency procedures, special instructions, and all post duties at the site.
 </li>
 <li>
 Assure proper use, and maintenance of all equipment used at the site by assigned officers (keys/key cards, cell phones, radios, wands, etc.).
 </li>
 <li>
 Assists with the staffing of all post to ensure complete coverage.
 </li>
 <li>
 Responsible for scheduling officers and filling vacant posts.
 </li>
 <li>
 Conduct inspections of officers, appearances, licenses and uniforms.
 </li>
 <li>
 Review written reports and sign-in sheets to ensure clarity, completeness, accuracy, and legibility.
 </li>
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 Ensure that officers make timely and thorough daily report entries. Audit all entries for completeness, accuracy, and legibility.
 </li>
 <li>
 Review Post orders and make recommendations for changes to senior management.
 </li>
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 Other duties as assigned.
 </li>
 <li>
 Must be flexible as position is on call 24 hours a day, seven days a week.
 </li>
 <li>
 Must have attended and successfully passed Admiral Leadership training.
 </li>
 <li>
 Must have at least 2 years of security supervisor experience or experience in a related field. A College degree may account for &frac12; of the experience qualification.
 </li>
 <li>
 Internal candidates must have an exemplary performance and attendance record with NO disciplines within a year of applying for this position
 </li>
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 Exceptional customer service skills
 </li>
 <li>
 Must be able to multitask
 </li>
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 Must be proficient with Microsoft office products and be able to operate and maintain site specific security programs
 
 
 
 </li>
 </ul>
 Admiral Security Services is an Equal Opportunity Employer E/O/E/M/F/D/V
 
 
 VA # 11-1017
</div>

Assistant Director of Security

Riviera Dining Group

<div>RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene.
At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey. 
DREAM IT 
MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA&rsquo;s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026). 
BUILD IT 
RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States. 
GROW IT 
RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities. 
Summary:
General Manager is responsible for operating a Japanese inspired steakhouse, lounge, rooftop lounge and members club in downtown Miami (December 2026). This position will report to our Sr. Director, Operations.
The HONO concept is positioned as a high-end Japanese steakhouse and culinary destination emphasizing premium cuts of beef (such as wagyu and A5 grade) and advanced aging and fire-based cooking techniques. The concept will likely blend traditional Japanese skill sets (butchery, robata, teppanyaki, binchotan) with a focus on dry-aged and custom-aged steaks and disciplined culinary execution. RDG&rsquo;s portfolio reflects a strategy of immersive, experiential dining concepts that combine world-class food with design, hospitality, and atmosphere. HONO fits within that pattern as a luxury steakhouse concept anchored in Japanese culinary traditions and elevated service. 
RESPONSIBILITIES:<div><ul><li>
Control day-to-day operations by scheduling labor, ordering supplies, and developing the restaurant team.</li><li>
Manage and train multiple Assistant General Managers and Captains.</li><li>
Oversee and lead HONO restaurant, lounge and rooftop venues.</li><li>
Ensure Occupational Safety and health Act, local health and safety codes, and company safety and security policy are met.</li><li>
Control Profit &amp; Loss (i.e., Budget attainment) by following cash control/ security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions.</li><li>
Recruit, interview, and hire team FOH; conduct performance review, take discipline action, motivate, and train.</li><li>
Implement maintenance of equipment, facility, and grounds using a Preventive Maintenance plan based on company standard.</li><li>
Ensure food quality and 100% customer satisfaction.</li><li>
Demonstrate complete and timely execution of corporate &amp; marketing programs.</li><li>
Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team.</li></ul></div><ul><li>
Execute and maintain quality and consistency of food, beverage, and service with full adherence to standards; act with a sense of urgency, be friendly, professional, and engaged.</li><li>
Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service.</li><li>
Proactively visit with and interact with guests and members; build loyalty and face/name recognition.</li><li>
Provide sound resolution(s) to guest complaints with poise and professionalism.</li><li>
Understand the market and surrounding areas (i.e. restaurants, businesses, hotels)</li><li>
Regularly measure and evaluate service through restaurant service audits and leveraging guest/employee feedback.</li><li>
Maintain highest level of safety, security, sanitation, and cleanliness of facility.</li><li>
Manage team accountability.</li><li>
Maintain good rapport with vendors to ensure quality and consistency.</li><li>
Instill a culture of excellence and inspire confidence throughout the restaurant staff while displaying strong leadership skills.</li><li>
Sound decision making capability while protecting the restaurant/company in instances of urgency.</li><li>
Assist in conducting quarterly restaurant staff evaluations.</li><li>
Control cash, credit, and other receipts by following company cash handling/reconciliation procedures.</li></ul> 
Requirements/Qualifications:<div><ul><li>
A minimum of 8 years previous management experience as a GM or Director in a fine dining/luxury, high volume, recognized dining, and cocktail bar/lounge venue setting.</li><li>
Previous experience managing an upscale/luxury Japanese dining experience is desirable.</li><li>
Pre-opening experience in a restaurant and lounge concept is desirable.</li><li>
Bachelor&rsquo;s degree in business administration, or related field of study or any equivalent combination of education and/or experience is required.</li><li>
Must be detail oriented and possess effective communication and written skills.</li><li>
State complaint food handling certificate</li><li>
Work collaboratively with Human Resources on coaching and Learning &amp; Development opportunities.</li><li>
Ability to multi-task.</li><li>
Must be a team player.</li><li>
Self-motivated and performance driven.</li><li>
Punctuality and regular and reliable attendance.</li><li>
Effective communication, written and interpersonal skills.</li><li>
Time management skills.</li><li>
Maintain confidentiality of company information and recipe data</li></ul></div></div>

General Manager – HONO (Restaurant & Lounge) – Late 2026

Florida International University

<div>About FIU 
Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and MacArthur Genius Fellows. A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university. 
How To Apply 
Prospective Employee
If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in &quot;My Applications&quot;.
To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.
Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.<ul><li>This posting will close at 12:00 am of the close date.</li></ul> 
Other Information 
<ul><li>
Ability to travel locally and nationally.</li><li>
Ability to work flexible hours as needed.</li><li>
Ability to work occasional evenings, weekends, and holidays.</li></ul> 
Pre-Employment Requirements 
<ul><li>
Driver's License Check</li><li>
Fingerprinting Check</li><li>
Expanded Background Check</li></ul> 
Working Condition(s) 
Operating University Vehicles (all types) 
Work Schedule 
<ul><li>
Begin time: 8:30 AM</li><li>
End time: 5:00 PM</li></ul> 
Job Category 
Administrative 
Minimum Qualifications 
Bachelor's degree and four (4) years of related experience; OR a Master's degree and two (2) years of related experience; OR eight (8) of related experience; OR an equivalent combination of relevant education and/or experience. 
Job Summary 
Assists in preparing recruiting trips, offical and unoffical visits, and campus tours for various sports.<ul><li>
Assists in preparing recruiting trips and campus tours. Assists in coordinating pre-season/summer training schedules (including meals, housing, etc). Coordinates activities for recruiting visits and works with the Compliance office to secure all admissions-related paperwork. Assists in gathering receipts.</li><li>
Works with the Student-Athlete Academic Center (SAAC) staff and coaches in monitoring the academic progress of student-athletes through verifiable records. Works in maintaining NCAA academic benchmarks for initial and continuing eligibility as per NCAA By Law. Monitors attendance at study hall, classes and all mandatory meetings, events and activities. Works with student athletes to enhance their management and study skills. Prepares student athletes for team travel, including working with SAAC, to coordinate assignments due during team travel.</li><li>
Coordinates with the Athletic Department Administration and serves as a liaison for sports with various University units (housing, admissions, financial aid, etc.) on issues related to each respective area.</li><li>
Works closely with the Assistant Director of Student-Athlete Development and Community Relations to ensure team community service involvement and to emphasize the value of education and the development of self-reliance, self-confidence, empowerment, and intrinsic motivation.</li><li>
Coordinates recruiting for coaches. Serves as liaison with parents on visits and provides information about academic requirements.</li><li>
Works with student athletes to enhance their management and study skills. Prepares student athletes for team travel, including working with SAAC, to coordinate assignments due during team travel.</li><li>
Assists student-athletes dealing with issues of making the transition from high school to college.</li><li>
Serves as liaison between the Faculty Athletic Representative and the basketball program.</li><li>
Reviews, understands and abides by all department procedures.</li><li>
Maintains confidentiality for the department. Treats with utmost confidentiality and sensitivity any matter pertaining to academic and personal data of student athletes and any information either directly or indirectly impacting the University and/or Athletic Department.</li><li>
Serves as a University Card user for departmental transactions. Adheres to University Credit Card policies and procedures.</li><li>
Adheres to all State of Florida, University, NCAA, Conference USA and department rules and policies pertaining to the position of Director of Men's Basketball Operations. Reports any known NCAA violations or concerns to the Director of Athletic Compliance and be responsible for the monitoring of any subordinate as it relates to NCAA regulations.</li></ul> 
Disclosures 
Clery Notice
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/. 
 
To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).
Pay Transparency
Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Notice of Non-Discrimination
FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affirmative Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment decisions, programs, and events without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status. For inquiries regarding non-discrimination, contact FIU's Office of Civil Rights at 305.348.2785 or email ocr@fiu.edu.
Reasonable Accommodation Statement
Should you need an ADA accommodation to participate in a University event, program, or activity or need to request materials in an accessible format, please contact FIU's Office of Civil Rights (OCR) at 305-348-2785 or accommodations@fiu.edu. All requests for ADA accommodation or accessible materials for this event must be submitted to OCR at least seven (7) business days prior to the event or at the earliest possible opportunity. 
How To Apply 
Current Employee
As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in &quot;My Applications&quot;.
To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.
Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.<ul><li>This posting will close at 12:00 am of the close date.</li></ul> 
Advertised Salary 
Commensurate with experience.</div>

Director Men's Basketball Operations

Mount Sinai Medical Center

<div>As Mount Sinai grows, so does our legacy in high-quality health care.
Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.
Culture of Caring: The Sinai Way
Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.
Department:
Job Description Summary:
Bilingual (Spanish and English)<h2 class="jobSectionHeader">
Position Responsibilities</h2><ul><li>
In an assigned area(s), patrols the buildings and grounds observing for persons or conditions which could adversely affect the security and safety of the Medical Center.</li><li>
Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain</li><li>
Locates and reports hazardous conditions and illegal activities as observed or documented.</li><li>
Enforces hospital policy during any incidents using efficient and courteous procedures.</li><li>
Handles incident situations per MSMC and departmental policy utilizing resources as appropriate or necessary.</li><li>
Warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary.</li><li>
Maintains a basic understanding of alarm technology, as required.</li><li>
Responds to alarms and dispatched calls; decides what actions to take based on situation, facts known and position limitations.</li><li>
Understands the capabilities of and maintains proficiency in the use of all safety equipment and protective garments on campus.</li><li>
Prepares accurate reports of such incidents as observed.</li><li>
Controls situations. Courteously controls subjects and witnesses and protects the scene and any physical evidence as observed by the discipline and the supervisor.</li><li>
Conducts interviews. Identifies and obtains statements from all persons having knowledge of the subject of investigation as evidenced by a complete and accurate report.</li><li>
Records Evidence. Identifies, gathers or photographs all physical evidence regarding the subject of the investigation as observed by supervisors or the respective documentation.</li><li>
Provides testimony regarding incidents investigated in the course of duty as needed.</li><li>
Assists the safety officer in identifying and resolving actual or potential safety hazards.</li><li>
Assists the Security Director in identifying and resolving potential or actual security vulnerabilities.</li><li>
Staffs Security Post as required under supervision.</li><li>
Responds to incidents as dispatched and as reflected in log entries</li><li>
Follows directives regarding details or functions per supervisor instructions.</li><li>
Acts as member of hazardous material spill team following provided training.</li><li>
Adheres to Customer Service Standards as defined by the Security and Safety Department.</li><li>
Remains familiar with and adheres to MSMC and Security Department regulations, policies, procedures and guidelines as observed.</li></ul><h2 class="jobSectionHeader">
Qualifications</h2><ul><li><h3 class="jobSectionHeader">
License/Registration/Certification</h3><ul><li>
Security License preferred, Crisis Prevention Intervention training within first 90 days of employment, Possession of a valid Florida Driver&rsquo;s license with a &ldquo;good&rdquo; driving history (i.e. no D.U.I. or felony traffic violations) and no more than 4 points.</li></ul></li><li><h3 class="jobSectionHeader">
Education</h3><ul><li>
Highschool diploma required</li></ul></li><li><h3 class="jobSectionHeader">
Experience</h3><ul><li>
1 to 5 years of previous security, law enforcement or military experience preferred</li></ul></li></ul>
Benefits:
We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:<ul><li>
Health benefits</li><li>
Life insurance</li><li>
Long-term disability coverage</li><li>
Healthcare spending accounts</li><li>
Retirement plan</li><li>
Paid time off</li><li>
Pet Insurance</li><li>
Tuition reimbursement</li><li>
Employee assistance program</li><li>
Wellness program</li><li>
On-site housing for select positions and more!</li></ul>
Degree Requirements:
Certification:</div>

Protective Security Officer

Artistic Pavers

<div>Hiring - Operations Administrative Assistant
Artistic Pavers, mfg.
Location: Miami, FL
Hours: 7:00 am &ndash; 4:00 pm, Monday &ndash; Friday
Pay: $ 24.00-25.00 per hour, based on skills 
What is in it for you<ul><li>
Insurance Benefits &ndash; Medical, Dental, Vision, FSA, Disability, ADD, Life</li><li>
401K, company Match</li><li>
Paid Time Off, paid Holidays, Vacation, Sick pay</li><li>
Opportunity to grow with company</li><li>
Positive work environment</li><li>
Be part of a supportive team where your work directly contributes to operational success.
</li><li>Gain valuable experience in supply chain, purchasing, and manufacturing operations.</li></ul> 
About the Role:
We are seeking a detail-oriented and organized Operations Administrative Assistant to join our team in Miami. This role supports the Operations and Purchasing teams by managing administrative tasks, maintaining accurate data in NetSuite, and ensuring smooth communication between departments. You&rsquo;ll be an essential part of keeping our production and supply chain running efficiently. 
Key Responsibilities:<ul><li>
Generate purchase orders, track open orders, and confirm delivery schedules with vendors.</li><li>
Enter and update production schedules, order statuses, and shipping timelines in NetSuite.</li><li>
Process and reconcile inbound materials against packing slips, invoices, and purchase orders.</li><li>
Maintain accurate digital and physical records for purchasing, shipping, and receiving.</li><li>
Monitor open items in NetSuite and follow up with vendors and internal teams to resolve discrepancies.</li><li>
Enter daily operational data including inventory receipts, production updates, and transfers.</li><li>
Assist the General Manager and Plant Manager with reports, trackers, and administrative tasks.</li><li>
Manage office supplies and maintain operational document templates.</li><li>
Act as a liaison to coordinate document flow between Production, Logistics, and Finance.</li><li>
Support internal audits by preparing requested documentation or reports.</li></ul> 
Qualifications:<ul><li>
High school diploma or GED required; associate degree or certification in business or supply chain preferred.</li><li>
1&ndash;3 years of experience in manufacturing administration, purchasing, or ERP systems.</li><li>
NetSuite experience strongly preferred or other ERP systems with ability to learn quickly.</li><li>
Bilingual Spanish/English is required.</li><li>
Strong attention to detail and organizational skills.</li><li>
Proficiency in Microsoft Office (Excel, Word, Outlook).</li></ul><ul><li>
Primarily office-based within an industrial manufacturing facility.</li><li>
Regular use of computers; light lifting (up to 25 lbs.) may be required.</li><li>
Occasional visits to warehouse and production areas (PPE provided when required).</li></ul><ul><li>
Follow all safety protocols when working in or near production and warehouse areas.</li><li>
May require wearing PPE when entering plant or warehouse areas.
</li><li>Maintain situational awareness.</li></ul> 
E-Verify:
Artistic Pavers participates in the federal government&rsquo;s E-Verify program, which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For all new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to www.uscis.gov and click on 'E-Verify' located near the bottom of the page.</div>

Operations Administrative Assistant

Grupo EULEN

<div>ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, but are not limited to: 
<ul>
<li>Supervises the planning, organization, and development of the operation.</li>
<li>Ensures that staff levels are maintained to meet the standards of internal/external service level/quality assurance, and reports to Sr Manager if additional staffing is required.</li>
<li>Manage employee schedules.</li>
<li>Complete and submit a Daily Tour Report on employee attendance, productivity, and daily operations.</li>
<li>Daily inspection of all working areas.</li>
<li>Monitor the safety and security of the operation at all times.</li>
<li>Address performance problems through a corrective action plan and dismissal</li>
<li>Conduct daily briefings with team members to ensure productivity and compliance.</li>
<li>Promote an environment of mutual respect and trust between team members.</li>
<li>Coach and mentor team members in skill development, exceeding customer experience and company culture behaviors, policies, and procedures.</li>
<li>Work in conjunction with other departments to ensure a high level of customer service.</li>
<li>Guarantees the delivery of the service to the airlines/airports in accordance with the contracts and within the agreed budget level.</li>
<li>Guarantees immediate notification to Senior Management and the Director, of the Safety and Compliance Corporation is notified of any audit and current or pending results.</li>
<li>Investigate and report all accidents, incidents, and irregularities, including accidents/incidents related to work, passenger incidents involving employees of Eulen America, and damage to property and/or the passenger,s and complete Incident Reports for an issue, incident, injury of any customer or team member.</li>
<li>Know all Aviation and Operational policies and procedures.</li>
<li>Other duties as assigned.</li>
</ul>
QUALIFICATIONS 
EDUCATION, LICENSE, and/or CERTIFICATION 
<ul>
<li>High school diploma or GED</li>
<li>Valid driver&rsquo;s license</li>
</ul>
EXPERIENCE and/or KNOWLEDGE 
<ul>
<li>Minimum 3+ years in Customer Services experience.</li></ul> 
 
SKILL and/or ABILITIES 
<ul>
<li>Must be able to fluently speak, read, and write in English. Bilingual is a plus.</li>
<li>The ability to work and communicate with all levels of Operations and management.</li>
<li>Should possess a work style and conduct that is approachable and hospitable, while motivated to achieve results.</li>
<li>Knowledge of TSA, CBP, and Aviation procedures and regulatory requirements for baggage security, dangerous goods, and baggage handling procedures.</li>
<li>Must pass a criminal background check as well as a drug screen prior to employment.</li>
<li>Must have schedule flexibility for the weekend, holiday, and night shifts.</li>
<li>Must be able to stand, lift, bend, push, and pull for extended periods of time.</li>
<li>Must be willing to work outside in all types of weather and elevated noise levels within the airport environment</li>
<li>Must be very organized, with strong attention to detail; must stay on top of paperwork</li>
<li>Strong computer skills including Microsoft Office, especially World, and Excel</li></ul> 
 
TRAVEL 
Negligible</div>

Passenger Service Supervisor

Centella

<div>About Centella
World Class Account Executives. Dedicated Engineers. Inspired Leadership. Centella has over 50 years of reliable and trusted service in the advanced health care technology space. Through expert guidance, exceptional service, and enduring relationships, we empower our customers to be the life-saving &ndash; and life-changing &ndash; heroes that South Florida needs.
Job Summary
The Director of Technology is a senior leadership position responsible for the strategic direction, governance, and day-to-day operations of the company's internal Information Technology function. Reporting directly to the VP of Technology, this role leads the planning, implementation, and continuous improvement of enterprise IT systems, infrastructure, and architecture across all business units. This is mainly an internal, non-client-facing role focused on enabling operational excellence and digital transformation within Centella.
Main Duties and Responsibilities
IT Strategy &amp; Enterprise Architecture<ul><li>
Define and execute the multi-year IT roadmap aligned with business objectives and regulatory requirements.</li><li>
Establish and govern enterprise architecture standards, frameworks, and design principles.</li><li>
Lead technology evaluation, selection, and lifecycle management for core business systems.</li><li>
Oversee cloud, on-premises, and hybrid infrastructure strategies, ensuring scalability and resilience.</li><li>
Drive adoption of industry best practices (ITIL, TOGAF, or equivalent) across IT operations.</li><li>
Maintain an up-to-date technology landscape map and identify consolidation opportunities.</li><li>
Champion continuous improvement and modernization of legacy systems and technical debt.</li><li>
Provide regular architecture governance reviews and technology steering committee updates.</li></ul>
Systems Implementation &amp; Project Delivery<ul><li>
Oversee end-to-end delivery of ERP, HRIS, MES, LIMS, and other enterprise system implementations.</li><li>
Lead vendor negotiations, contract management, and ongoing partner relationships for technology solutions.</li><li>
Define and enforce project governance standards including scope, schedule, budget, and risk management.</li><li>
Collaborate with cross-functional stakeholders to gather requirements and ensure successful system adoption.</li><li>
Manage system integrations between internal platforms (ERP, CRM, supply chain, quality systems).</li><li>
Ensure data integrity, master data management, and consistent reporting across interconnected systems.</li><li>
Oversee user acceptance testing (UAT), change management, and training for all major deployments.</li><li>
Maintain post-implementation support plans and measure system performance against defined KPIs.</li></ul>
IT Operations &amp; Infrastructure<ul><li>
Manage all internal IT operations including network, servers, endpoints, helpdesk, and cloud services.</li><li>
Ensure high availability and business continuity through robust disaster recovery and backup strategies.</li><li>
Monitor infrastructure performance, capacity planning, and SLA compliance across all systems.</li><li>
Lead incident management processes and drive root cause analysis for critical IT failures.</li><li>
Oversee IT asset management, software licensing, and hardware procurement lifecycle.</li><li>
Define and enforce IT service management (ITSM) processes aligned with ITIL best practices.</li><li>
Maintain and test business continuity and disaster recovery (BC/DR) plans annually.</li><li>
Manage helpdesk operations and ensure end-user satisfaction metrics meet or exceed targets.</li></ul>
Cybersecurity, Compliance &amp; Risk Management<ul><li>
Define and enforce cybersecurity policies, standards, and controls aligned with HIPAA, FDA, and ISO 27001.</li><li>
Oversee vulnerability management, penetration testing, and security incident response processes.</li><li>
Ensure IT compliance with regulatory requirements applicable to medical equipment manufacturing.</li><li>
Lead risk assessments and maintain a current IT risk register with mitigation plans.</li><li>
Manage relationships with third-party security partners and auditors.</li><li>
Conduct regular security awareness training programs for internal employees.</li><li>
Ensure data privacy controls are embedded in all system designs and processes (GDPR, CCPA where applicable).</li><li>
Represent IT in internal and external compliance audits (FDA 21 CFR Part 11, SOX, ISO 13485).</li></ul> 
Leadership &amp; Team Development<ul><li>
Lead, mentor, and develop a team of IT professionals, including infrastructure engineers, system analysts, and support staff.</li><li>
Set clear performance objectives, conduct reviews, and build a culture of accountability and innovation.</li><li>
Manage department budget, resource allocation, and headcount planning in collaboration with the VP of Finance.</li><li>
Build and maintain a high-performing IT organization capable of supporting growth and regulatory demands.</li><li>
Foster collaboration with Finance, Operations, QA, Regulatory Affairs, and R&amp;D departments.</li><li>
Act as IT's primary liaison to the executive leadership team for status reporting and strategic planning.</li></ul>
Qualifications 
Required Qualifications
<ul><li>Bachelor's degree in Information Technology, Computer Science, Information Systems, or related field</li><li>
8+ years of progressive IT leadership experience, with at least 3 years in a Director-level or equivalent role</li><li><ul><li>Demonstrated experience leading large-scale ERP, MES, or enterprise system implementations</li></ul></li><li>
Strong knowledge of IT infrastructure, cloud platforms (Azure, AWS, or GCP), and network architecture</li><li>
Experience managing IT in a regulated industry (medical devices, pharma, manufacturing, or healthcare)</li><li>
Working knowledge of HIPAA, FDA 21 CFR Part 11, ISO 13485, and/or SOX compliance requirements</li><li>
Proven ability to manage multi-million dollar IT budgets and vendor contracts</li><li>
Excellent leadership, communication, and stakeholder management skills</li></ul>
Preferred Qualifications<ul><li>
Master's degree in IT, Business Administration, or related discipline</li><li>
ITIL, TOGAF, PMP, or equivalent professional certifications</li><li>
Experience with medical device manufacturing systems (LIMS, QMS, MES)</li><li>
Familiarity with ERP platforms such as SAP, Oracle, or Microsoft Dynamics in a manufacturing and/or Distribution and Services contenxt</li><li>
Experience working in FDA-regulated or HealthCare environments with validated systems (CSV/GAMP5)</li><li>
Exposure to M&amp;A IT integration projects</li></ul> 
Core Competencies 
Strategic Thinking - Translates business goals into actionable IT strategies and architecture decisions. 
Systems &amp; Architecture Acumen - Deep understanding of enterprise systems design, integration patterns, and infrastructure. 
Regulatory &amp; Compliance Awareness - Navigates complex regulatory environments specific to medical equipment manufacturing. 
Project Execution - Delivers complex, multi-stakeholder technology programs on time and within budget. 
People Leadership - Builds and develops high-performing IT teams through coaching, clarity, and accountability. 
Analytical Problem Solving - Uses data and structured methodologies to diagnose issues and drive sound decisions. 
Stakeholder Influence - Communicates technical concepts clearly to non-technical executives and cross-functional partners. 
Operational Discipline - Maintains robust IT operations standards, documentation, and continuous improvement culture.
Work Environment &amp; Physical Requirements 
This role operates primarily in a professional office and data center environment. The position may require occasional visits to manufacturing and warehouse facilities. Standard office equipment is used regularly. Some after-hours availability may be required during critical system deployments or incident response. Travel is minimal, estimated at less than 10% annually, primarily for vendor meetings or inter-site coordination.
This is a hybrid role, requiring office presence in our fabulous offices in South Miami, two to three days a week (at the company's sole discretion, and subject to change). Come join our collaborative and winning team in a family business that has become a business of families!</div>

Director of Technology

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