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assistant manager operations tmart

Delivery Hero

<div>Company Description 
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
Role Summary 
We&rsquo;re looking for a Assistant Operations Manager to join the team and focus on growing our own Grocery Store &ldquo;tMart&rdquo;, which is the region&rsquo;s first cloud store concept offering 20-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq! 

What&rsquo;s On Your Plate?<ul><li>
Supporting the operations manager with full operations end to end (inventory management, pick-pack process, property/asset management, operational standards, expense control, maintenance related, deep-dives and special projects).</li><li>
Lead the Store operations team members from store managers till the pickers.</li><li>
Conduct a daily online call where KPIs are reviewed and new updates are shared.</li><li>
Conduct weekly store visits, shop floor audits and ensure all stores are compliant legally and following the company SOPs.</li><li>
Monitoring supervisors by ensuring they are accurately following the inventory. management processes, policies and proper execution of inventory management (stock-in and stock-out).</li><li>
Responsible for shrink/expiry control and Quality focus (in terms of inventory no damaged poor fresh food quality; close to expiry).</li><li>
Tracking order fulfillment, KPI, staff availability based on operational demands at all times.</li><li>
Supporting colleagues and working with other teams such as maintenance, PRO, IT, logistics, SSC, marketing, commercial and demand planning teams as and when required.</li><li>
Problem solves or escalate property management issues with necessary stakeholders.</li><li>
Fully competent on Microsoft office and other store staff tools.</li><li>
Expense Control: Support and advise on potential ways to reduce expenses without jeopardizing operational efficiency.</li><li>
Monitoring and supervising productivity, work standards and development of stores through weekly, monthly performance reviews and other initiatives.</li><li>
Monitor on ground issues and escalate any major performance issues to department manager with proposed solution and action plan.</li><li>
Stakeholder management and solution orientated.</li><li>
Support with improving the financial and operational performance of the operation.</li><li>
Execute action plans prepared by the department manager to address weak areas in need of improvement across stores.</li><li>
Lead new store initiatives roll outs in terms of execution and follow up on execution.</li><li>
Support with training and developmental programs for staff and support including but not limited to: helping POPS with any of the staff engagement requirements, training session with the support of POPS, training sessions for new system updates if needed, training and briefing sessions for special projects and pilots.</li><li>
Reviewing and monitoring proper implementation and learning ways of how it can be improved i.e merchandising and space planning guidelines in stores.</li><li>
Monitoring product range availability according to selected store product range and report/liaise with the commercial team.</li><li>
Supports with distribution and logistics for Store transfers, consumables distribution, Invoice collection.</li></ul> 

Qualifications 
What Did We Order?<ul><li>
Strong communication skills.</li><li>
Hungry, Ambitious, Motivated person who is looking to grow using various tech tools/ excel skills in order to make improvements at store and team level from a data perspective.</li><li>
Good Communication and interpersonal skills.</li><li>
Fluent English language speaker.</li><li>
Leadership skills and stakeholder management.</li><li>
Problem solving skills mindset.</li><li>
Root cause analysis and data analysis skills.</li><li>
Execution skills.</li><li>
Ownership over assigned responsibilities &amp; tasks.</li></ul></div>

Assistant Manager Operations - tMart

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 As talabat continues to grow and keep ahead of the curve we have launched our very own end-end grocery service across the MENA region: tMart
 
 
 We&rsquo;re looking for a Assistant Store Supervisor to join the team and focus on growing our own Grocery Store &ldquo;tMart&rdquo;, which is the region&rsquo;s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!
 
 
 <ul>
 <li>
 Responsible for the operations of the store during his shift, in terms of end to -end operation: managing staff , Ordering, Inbound receiving, stocking, Pick and pack orders
 </li>
 <li>
 Assists Store supervisor to manage all store operations (i.e. selecting people, scheduling shifts, routine and preventive maintenance, &hellip;)
 </li>
 <li>
 Assists Store supervisor for Ordering / Store replenishment: by Ensure proper stock in stores (No OOS or OVS) and help to assessing the inventory and issuing orders based on the input and assessment of demand planner plus physical stock assessment
 </li>
 <li>
 Inventory management: Support Store supervisor by Ensuring effective stock control function and practices. Support Implementation of inventory process to ensure adequate stock levels and accurate inventory by conducting Store Stock take &amp; Cycle count based on the agreed schedule
 </li>
 <li>
 Inbound receiving: During his shift , to ensure Accurate receiving of orders as per policies &amp; SOP
 </li>
 <li>
 Outbound: During his shift , to ensure Efficient and accurate picking and packing of customer orders, as per SOP
 </li>
 <li>
 Support Store supervisor by monitoring fulfillment processes and recommend improvements to increase productivity and profits.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 You have at least 3-5 years of experience in supermarket or restaurant
 </li>
 <li>
 You are someone energized by the unknown and look forward to learning each day on the job.
 </li>
 <li>
 Good communication skills, and always like to be hands-on with several tools.
 </li>
 <li>
 Additionally, you have robust interpersonal and intercultural skills.
 </li>
 <li>
 Language skills: Fluent English and Arabic would be highly advantageous.
 </li>
 <li>
 Help Store supervisor by Ensuring implementation of actions pertinent to store-related shrinkages
 </li>
 <li>
 Supervising the effective implementation of hygiene, sanitation, security and safety standards, as well as service level standards and ensuring a high level customer service both internally and externally during his shift
 </li>
 <li>
 Discussing with the Store supervisor all issues/problems and propose solutions
 </li>
 </ul>
</div>

Assistant Store Supervisor

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 Role Summary
 
 
 
 We&rsquo;re looking for a Senior Category Manager to join the team and focus on growing our own
 
 
 Grocery Store &ldquo;tMart&rdquo;, which is the region&rsquo;s first cloud store concept offering 30-minutedelivery
 
 
 of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar,
 
 
 Jordan, Bahrain, Egypt, Oman and Iraq!
 
 
 
 Qualifications
 
 
 
 
 What&rsquo;s On Your Plate?
 
 
 
 <ul>
 <li>
 Lead within the team on developing a pricing strategy that meets our objectives by country
 </li>
 <li>
 Lead on identifying our target competitors, collecting retail audits, Setting the pricing matrix, and support on testing and analyzing results
 </li>
 <li>
 Lead on Assortment Guidelines ( Breadth &amp; Depth)
 </li>
 <li>
 Lead on SKU Limit, Brand Limit, by category depending on Different Category Roles
 </li>
 <li>
 Develop reports to assess the performance of the categories covering low performing items, GMROI, Potential categories for assortment increase/ decrease, Cohorts &amp; Csat scores.
 </li>
 <li>
 Do regular maintenance for the pricing strategies and resolve items with margin erosion, and items that jeopardize our price perception
 </li>
 <li>
 Lead on Identifying Brands that are Available in Targeted players in the market that might fit Tmart&rsquo;s Concept and target customers
 </li>
 <li>
 Perform category performance reviews, by doing proper category rationalization exercises to identify items that need to be closed out and categories that require more listings
 </li>
 <li>
 Work with team by identifying category roles and item roles by taking into consideration different market dynamics and consumer behaviours
 </li>
 <li>
 Lead discussions with price scrapping providers to enhance results and data accuracy
 </li>
 <li>
 Evaluate compliance with the pricing strategy based on pricing tools and guidelines
 </li>
 <li>
 Lead on implementing the promo trade plans and identify regional events
 </li>
 <li>
 Lead with marketing teams on communication channels for campaigns to reach existing and new customers
 </li>
 <li>
 Lead on assessing the performance &amp; ROI of each campaign and support them on taking proper decisions
 </li>
 <li>
 Set proper targets for promo contribution depending on market dynamics and company objectives
 </li>
 <li>
 Coordinate with marketing teams on developing new marketing tools that help us acquire new customers and retain existing ones
 </li>
 <li>
 Lead on Supplier business reviews, Negotiate commercial agreements that enhances Tmart&rsquo;s Profitability
 </li>
 <li>
 Work closely with the Regional commercial team to drive Affordability, profitability and differentiated assortment
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 What Did We Order?
 
 
 
 <ul>
 <li>
 You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.
 </li>
 <li>
 You have built teams and led cross-functional projects at scale.
 </li>
 <li>
 You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.
 </li>
 <li>
 You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short staffed to making a customer delivery, or to take customer calls.
 </li>
 <li>
 No job is too insignificant, no detail is too small for you.
 </li>
 <li>
 You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders.
 </li>
 <li>
 You are someone energized by the unknown and look forward to learning each day on the job.
 </li>
 <li>
 You have excellent analytical and communication skills, and always like to be hands-on with several
 </li>
 <li>
 tools.
 </li>
 <li>
 You have excellent analytical and communication skills, and always like to be hands-on with several tools.
 </li>
 <li>
 Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.
 </li>
 <li>
 Language skills: Fluent English and Arabic
 </li>
 </ul>
</div>

Sr. Category Manager

Hilton

<div>Assistant Restaurant Manager
An Assistant Restaurant Manager oversees all Food and Beverage operations, including Restaurants, Bars, Caf&eacute;, Room Service, Conference and Banqueting and Kitchens to ensure high standards of quality and service. 
What will I be doing? 
As an Assistant Restaurant Manager, you will oversee all Food and Beverage operations including Restaurants, Bars, Cafe, Room Service, Conference and Banqueting and Kitchens to ensure quality and service by performing the following tasks to the highest standards:<ul>
<li>Manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton brand standards</li>
<li>Effectively control the flow of customers and the interaction between the front and back-of-house throughout service</li>
<li>Ensure Team Members maximize all sales opportunities</li>
<li>Ensure Team Members consistently maintain brand standards and high levels of customer service</li>
<li>Handle all customer inquiries in an appropriate and professional manner</li>
<li>Accurately manage all transactions during service</li>
<li>Manage Team Member schedules, stock, and wastage levels</li></ul>
What are we looking for? 
An Assistant Restaurant Manager serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous experience in organizing food and beverage service in a range of outlets</li>
<li>Experience in supervising a team</li>
<li>Ability to demonstrate delegation skills</li>
<li>Flexibility to respond quickly and positively to a range of work situations</li>
<li>A passion for developing others to be part of a winning team</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Assistant Restaurant Manager

BFL Group

<div>
 
 
 Company Overview
 
 
 
 
 
 
 BFL Group is one of the world&rsquo;s leading off-price retailers of fashion and homeware. With headquarters based in the United Arab Emirates, we serve multiple markets across the region and Southeast Asia.
 
 
 
 
 
 Our goal is to delight customers and entice them back with the promise of exceptional pieces that excite, all at up to 80% off the original retail price for fashion designer brands. Our unique &ldquo;Treasure Hunt&rdquo; model ensures there is always something new to explore, desire, and discover within our stores. Our customers walk out with new items every time they visit any of our stores.
 
 
 
 
 
 
 Role Purpose:
 
 
 
 
 
 
 The Assistant Shop Manager supports the Shop Manager in the daily operations of the store to ensure high standards of customer service, team performance, and store operations. This role helps drive sales, control costs, and maintain a well-organized and welcoming store environment. In the absence of the Shop Manager, the Assistant Shop Manager takes full responsibility for store operations and team leadership.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Store Operations Support
 
 
 <ul>
 <li>
 Assist the Shop Manager with day-to-day store activities and ensure smooth operations.
 </li>
 <li>
 Take responsibility for store operations during the Shop Manager&rsquo;s absence and report key issues.
 </li>
 <li>
 Report maintenance and repair requirements and ensure timely follow-up.
 </li>
 </ul>
 
 
 
 
 
 Merchandising &amp; Inventory Control
 
 
 <ul>
 <li>
 Ensure merchandise is displayed correctly by type, size, color, and company standards.
 </li>
 <li>
 Receive deliveries, verify completeness, and prepare items for display efficiently.
 </li>
 <li>
 Monitor stock levels, control inventory, and coordinate with merchandisers on overstock items.
 </li>
 </ul>
 
 
 
 
 
 Cash Handling &amp; Administration
 
 
 <ul>
 <li>
 Deposit daily cash sales to the bank and prepare related reports.
 </li>
 <li>
 Report any cash discrepancies immediately to the Accounts Department.
 </li>
 <li>
 Order required shop supplies and ensure availability.
 </li>
 </ul>
 
 
 
 
 
 Customer Service &amp; Sales Support
 
 
 <ul>
 <li>
 Handle customer complaints professionally and ensure customer satisfaction.
 </li>
 <li>
 Process merchandise returns and exchanges according to company policies.
 </li>
 <li>
 Support sales targets through excellent service and floor supervision.
 </li>
 </ul>
 
 
 
 
 
 Team Management &amp; Scheduling
 
 
 <ul>
 <li>
 Ensure staff punctuality and attendance; report repeated issues to HR.
 </li>
 <li>
 Prepare staff rosters to ensure proper manpower coverage.
 </li>
 <li>
 Ensure team awareness and compliance with store security procedures.
 </li>
 </ul>
 
 
 
 
 
 Compliance &amp; Brand Standards
 
 
 <ul>
 <li>
 Ensure the stock room is clean, organized, and well maintained.
 </li>
 <li>
 Ensure the team follows store SOPs and BFL Group policies and procedures.
 </li>
 <li>
 Uphold the image and reputation of the store at all times.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Minimum 3+ years of retail experience in a supervisory or ASM role.
 </li>
 <li>
 High school diploma or equivalent; retail or business qualifications are an advantage.
 </li>
 <li>
 Strong leadership, communication, and people management skills.
 </li>
 <li>
 Ability to lead the store and team independently when required.
 </li>
 <li>
 Strong customer service and complaint-handling skills.
 </li>
 <li>
 Good understanding of retail KPIs, sales targets, and store operations.
 </li>
 <li>
 Ability to work under pressure and make quick decisions.
 </li>
 <li>
 Flexible to work weekends, holidays, and shift schedules.
 </li>
 <li>
 Basic knowledge of POS systems, inventory tools, and Microsoft Office.
 </li>
 </ul>
 
 
 
 
 If you think you are fit for this job position, then apply right away. You are steps away from joining a
 
 Great Place to Work&copy;
 
 and we would love to meet you soon!
 
</div>

Assistant Store Manager

Al Toobi New Enterprises

We are looking for a proactive and driven Assistant Restaurant Manager to support daily operations, lead teams, and ensure exceptional guest experiences.Key Responsibilities<ul><li>Assist the Restaurant Manager in overseeing daily restaurant and caf&eacute; operations.</li><li>Supervise and motivate staff to ensure excellent customer service standards.</li><li>Support in achieving sales targets, cost control, and operational efficiency.</li><li>Monitor food quality, hygiene, and safety compliance in line with company standards.</li><li>Prepare staff schedules and assist in training and performance management.</li><li>Handle guest feedback and resolve concerns professionally.</li><li>Ensure brand standards and service excellence are consistently maintained.</li><li>Step in to manage operations in the absence of the Restaurant Manager.</li></ul>Experience &amp; Skills Requirements<ul><li>Minimum 5&ndash;7 years of experience in F&amp;B operations, with at least 2&ndash;3 years in a supervisory role (mandatory).</li><li>Strong leadership and team-handling skills.</li><li>Good understanding of budgeting, stock control, and operational procedures.</li><li>Ability to work in a fast-paced, high-volume environment.</li><li>Solid knowledge of food safety, hygiene, and service standards.</li><li>Excellent communication and problem-solving skills.</li><li>Positive attitude with a strong customer-focused approach</li></ul>Educational Requirements<ul><li>Bachelor&rsquo;s degree or Diploma in Hospitality Management, Hotel Management, Business Administration, or a related field (preferred).</li><li>Certification in Food Safety / HACCP is an added advantage</li></ul>Job Type: Full-timePay: Up to RO300.000 per month

Wyndham Garden Muscat

<div><h1 class="jobSectionHeader">SUMMARY</h1>

The Executive Housekeeper, reporting directly to the POSITION, is responsible for the hotel&rsquo;s commercial, quality and people performance in Housekeeping department. The incumbent will combine strategic thought and planning which will enhance the growth and profitability of the department.

The Executive Housekeeper will ensure to deliver the following business objectives subject to the budget and annual targets: departmental cost, guest satisfaction score (OSAT), quality audit score (QA), employee engagement and departmental Health &amp; Safety audit compliance.

KEY RESPONSIBILITIES

<ul><li>Ensures the highest possible standard of cleanliness and standards of all guest rooms and public areas.</li>
<li>Ensured 100% compliance with brand standards.</li>
<li>Managing the payroll, linen and other departmental costs in accordance of business demand and departmental budget.</li>
<li>Carries out monthly linen inventory.</li>
<li>Continuously evolve / improve departmental SOPs and productivity of the department.</li>
<li>Schedule&rsquo;s routine inspections of all housekeeping areas (rooms and public) by/with the Assistant Executive Housekeeper and Housekeeping Supervisors to ensure that the furnishing, facilities and equipment are clean and in good repair.</li>
<li>Supervises outside contractors to ensure contractual compliance.</li>
<li>Ensures service standards are consistently reviewed and monitored, and in compliance with Wyndham brand standards and 3rd party inspection standards.</li>
<li>Ensures departmental health and safety compliance.</li>
<li>Maintains appropriate standards for dress, hygiene, uniforms, appearance, and conduct of housekeeping team members.</li>
<li>Is responsible for all flower arrangements placed in the public areas and rooms.</li>
<li>Ensures that all daily VIP rooms, special request rooms long stay guest for arrivals are inspected personally.</li>
<li>Implementing assigned task during emergencies such as fire, power failure and natural disaster.</li>
<li>Liaises with the hotels contracted company for pest control to ensure that an effective program is instituted and supervised.</li>
<li>Ensure all guests and internal stakeholders receive prompt and courteous service.</li>
<li>Inspects guest and public areas on a regular basis to ensure that the furnishings, facilities, and equipment are clean and in good repair.</li>
<li>Manages spring cleaning schedules and follow up on all machinery linked to Housekeeping/Laundry.</li>
<li>Makes recommendations regarding the upkeep of furnishings, facilities, and equipment, ensuring they are clean and in good repair.</li>
<li>Informs other departments of the housekeeping matters that concern them, particularly the Engineering, Front Office, and the Food and Beverage Department. Maintains open channels of communication with other Department Heads and the Operations Manager/Director of Operations/ Executive Assistant Manager/General Manager.</li>
<li>Responsible for effective People leadership of the housekeeping team, involving recruitment and onboarding of new team members, driving team member engagement, coaching, training, continuous performance management (regular 1:1 conversations), and managing employee relations in conjunction with HR.</li>
<li>To conduct or chair regular communication meetings with team(s) and actively participate in relevant business meetings to facilitate effective communication.</li>
<li>Acting as a role model for the Count On me Service culture.</li>
</ul>
It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.
<div><h2 class="jobSectionHeader">Experience Needed</h2><h1 class="jobSectionHeader">
KEY COMPETENCIES</h1>
Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:<ul><li>
Excellent communication</li><li>
Operations Management</li><li>
Leadership</li><li>
Business Acumen</li><li>
Exceptional service delivery</li><li>
Attention to detail</li><li>
Planning &amp; organisation</li></ul><h1 class="jobSectionHeader">
BACKGROUND</h1><ul><li>
Minimum 2 years&rsquo; experience as an Assistant Housekeeper Manager/ Executive Housekeeper within a similar-sized hotel</li><li>
Experience from a international hotel brand is an advantage</li><li>
Proficiency in Opera Cloud</li><li>
Language requirement: Professional English
</li><li>Diploma or vocational training in hospitality is an advantage</li></ul></div>
<div><h2 class="jobSectionHeader">Required Skills</h2><h3 class="jobSectionHeader">
Soft skills</h3>
Business Acumen, Leadership, Planning</div>
<div><h2 class="jobSectionHeader">Values</h2>
Integrity, Accountability, Inclusive, Care, Fun</div>
<div><h2 class="jobSectionHeader">Benefits</h2>
Career development, Learning &amp; development programmes, Incentive plans</div></div>

Executive Housekeeper

Explore 276+ Assistant manager operations tmart in Seeb this March. Find roles across top companies and apply now to boost your career.

276 assistant manager operations tmart jobs In Seeb

Assistant Manager Operations - tMart

Assistant Store Supervisor

Sr. Category Manager

Assistant Restaurant Manager

Assistant Store Manager

Assistant Restaurant Manager

Executive Housekeeper