administrative assistant

assistant manager

assistant office manager

assistant real estate manager

Shelter Corporation

<div><p><b>Position Summary &amp; Primary Responsibilities</b></p><p>
The Assistant Real Estate Manager supports the Real Estate Manager in the daily operations of assigned communities, including financial administration, compliance, leasing support, and resident relations. This role serves as a key operational partner and ensures consistency across leasing, collections, and compliance functions.</p><p>
In addition, this position is responsible for the following:</p><ul><li>
Supporting daily office operations and ensuring consistent coverage
</li><li>Assisting with workflows, policies, and acting in the Real Estate Manager role as needed
</li><li>Processing rent payments and maintaining accurate resident ledgers
</li><li>Managing delinquency, notices, and payment plans in alignment with company policy
</li><li>Assisting with eviction processes and monthly financial reporting
</li><li>Supporting compliance with LIHTC, HUD, and Section 8 program requirements
</li><li>Processing certifications and maintaining audit-ready resident files
</li><li>Processing applications, leases, move-ins, and move-outs
</li><li>Supporting leasing efforts, follow-ups, and occupancy goals
</li><li>Responding to resident concerns and assisting with conflict resolution
</li><li>Ensuring timely communication and delivery of notices
</li><li>Coordinating with maintenance on work orders and unit turns
</li><li>Tracking work orders and supporting vendor coordination as needed
</li><li>Maintaining accurate records within property management systems
</li><li>Assisting with reporting on occupancy, delinquency, and compliance metrics
</li><li>Supporting team training and reinforcing operational expectations
</li><li>Performing additional duties and special projects as assigned</li></ul><p><br>
</p><p><b>Education &amp; Experience</b></p><ul><li>
High school diploma or equivalent required
</li><li>3-5+ years of affordable housing experience</li><li>
3+ years HUD experience in project-based Section 8 compliance</li><li>
Experience with leasing, collections, and compliance processes
</li><li>Experience with Yardi or similar property management systems preferred</li></ul><p><br>
</p><p><b>Knowledge, Skills &amp; Abilities</b></p><ul><li>
Strong organizational and time management skills
</li><li>Effective communication and customer service skills
</li><li>Ability to manage multiple tasks and priorities
</li><li>Attention to detail, particularly in financials and compliance
</li><li>Professional demeanor and conduct
</li><li>Ability to work independently and as part of a team
</li><li>Proficiency in Microsoft Office Suite and property management systems</li></ul></div>

Assistant Real Estate Manager

<div><p>Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work&reg;. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.</p><p></p><p>
The <b>New Development Portfolio Manager</b> is responsible for an assigned territory providing guidance and local operational support to the AMH Field Operations Team throughout the new home community onboarding process to support successful openings and ongoing management of maintenance, community appearance, and performance. Monitors and documents resident compliance with community rules and regulations to support community standards. Manages vendor performance and communicates expectations and scope requirements to ensure work is completed to company standards. Collaborates with cross functional business partners, including AMH Development, to support vendor RFPs, scopes, agreements, and invoice processing. Partners with internal stakeholders (e.g., Property Management, district teams, regional partners, National Portfolio Manager, etc.) on community initiatives to improve operational and maintenance performance, evaluate quality standards, and support best-practice development. Assists with the development and management of the community operations budget, monthly reporting, and partners with Property Operations for cost saving strategies. Serves as a local representative of the company in each community.</p><p></p><p><b>
Responsibilities:</b></p><ul><li>
Supports new community launches by coordinating transitions from development to<br>
property operations</li><li>
Partners with internal teams and external vendors to maintain community appearance,<br>
maintenance standards, and overall performance</li><li>
Conducts site visits to assess landscaping, amenities, signage, and compliance with<br>
community guidelines</li><li>
Monitors vendor performance, clarify expectations, and help ensure services are<br>
completed as planned</li><li>
Track and document community observations, including maintenance needs and<br>
resident-related concerns, and share updates with appropriate teams</li><li>
Contribute to budgeting, expense tracking, and cost management activities</li><li>
Build and maintain collaborative relationships with internal stakeholders, vendors, and<br>
local partners</li><li>
Participate in community planning efforts and continuous improvement initiatives</li></ul><p></p><p><b>
Requirements:</b></p><ul><li>
A high school diploma/ GED required</li><li>
Bachelor&rsquo;s degree preferred (Real Estate, Operations Management, Finance, Business)</li><li>
Minimum of Five (5) years&rsquo; experience in property management, residential<br>
construction, HOA/community management, or a related field is preferred</li><li>
Background supporting projects, operations, or cross-functional collaboration is<br>
preferred</li><li>
Familiarity with tools such as Microsoft Office or comparable systems</li><li>
Knowledge of landscaping or vendor-managed services is preferred</li><li>
Experience guiding vendors or coordinating service providers is preferred</li></ul><p></p><p>
Compensation</p>
The anticipated pay range/scale for this position is $71,545.00 to $89,448.00 Annually. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.<p></p><p>
Additional Compensation</p>
This position is eligible to receive quarterly bonus payments.<p></p><p>
Perks and Benefits</p><p>
Employees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.</p><p></p><p><b>
CA Privacy Notice: </b>To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at https://www.amh.com/ca-privacy-notice.</p>
#LI-MA1</div>

New Development Portfolio Manager

Securance Consulting

<p>Securance Consulting is looking for a detail-oriented, dependable Administrative Assistant to keep our office running smoothly and support our administrative team. If you're the kind of person who takes pride in getting the details right and learns new systems quickly, this role is built for you.</p><p><b>About Securance Consulting</b></p><p>Securance Consulting is a Tampa-based firm providing cybersecurity and IT professional services to public and private sector clients nationwide. We're a small, close-knit team where administrative work isn't an afterthought &mdash; it's core to how the business runs, and the people who do it well are trusted with real responsibility.</p><p><b>About the Role</b></p><p>The Administrative Assistant supports the day-to-day operations of the firm, working under the direction of the Executive Office Administrator and Executive Office Manager. In your first 90 days, you'll be independently managing CRM data entry, monitoring key email accounts, supporting accounts receivable follow-up, and handling office logistics &mdash; mail, shipping, and supplies &mdash; with minimal oversight. This is a hands-on, hybrid role for someone who's organized, responsive, and comfortable juggling multiple recurring workflows.</p><p><b>What You'll Do</b></p><ul><li>Create and maintain client and lead records in Zoho CRM, keeping contact, contract, and campaign details accurate and current</li><li>Execute the accounts receivable follow-up cadence and coordinate new client vendor/ACH setup</li><li>Monitor and route inbound email across several company accounts, flagging anything time-sensitive</li><li>Review incoming bids and RFPs against our go/no-go criteria and flag anything unclear</li><li>Maintain and update government and procurement portal registrations</li><li>Handle office logistics &mdash; mail, bank deposits, shipping, and supply inventory</li><li>Print, bind, and ship proposal packages and support event and team coordination as needed</li></ul><p><b>What We're Looking For</b></p><p><b>Required:</b></p><ul><li>3&ndash;5 years of experience in an administrative or office support role</li><li>Proficiency in Microsoft Office &mdash; Word, Excel, and Outlook</li><li>Strong attention to detail; comfortable with data entry accuracy as a core part of the job</li><li>Professional written and verbal communication skills, with prompt, courteous responsiveness</li><li>Must live locally in the Oldsmar/Westchase area or be able to reliably commute &mdash; this is a hybrid position</li><li>Reliable transportation</li></ul><p><b>Preferred:</b></p><ul><li>Experience with CRM platforms (Zoho CRM or similar) or other business software systems</li><li>Prior experience in a small business or professional services environment</li></ul><p><b>Schedule &amp; Location</b></p><ul><li>Monday&ndash;Thursday, 8:00 AM&ndash;5:00 PM; Friday, 8:00 AM&ndash;12:00 PM</li><li>Hybrid; Office is in Tampa, FL</li><li>Candidates should be local to the Oldsmar/Westchase area</li></ul><p><b>Mission:</b></p><p>To protect businesses from cyber threats by providing independent, unbiased assessments of IT security, control, compliance, and operational efficiency.</p><p>Job Type: Full-time</p><p>Pay: $40,000.00 - $45,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Application Question(s):</p><ul><li>Are you located within 8 miles of our location?</li><li>How many years of experience do you have with Microsoft Word, Excel and Outlook?</li><li>Have you worked in a professional services environment before?</li></ul><p>Work Location: Hybrid remote in Tampa, FL 33635</p>

Administrative Assistant

Millennium Physician Group

<div><p><b>Job Description Summary</b></p><p>
&lrm;</p>
The Care Coordinator works under the direction of the RN Care Manager and in collaboration with primary care providers, patients, caregivers, and interdisciplinary team members to support care management activities in the outpatient setting. This role assists with care coordination, transitions of care, chronic disease management, patient outreach, resource navigation, and documentation to improve patient outcomes, reduce avoidable utilization, and enhance the patient experience.
<br>
<br>
The Care Coordinator may be a Licensed Practical Nurse (LPN) or an experienced Medical Assistant (MA) with strong clinical knowledge and care coordination experience.<p>
&lrm;</p><p><b>
How will you make an impact &amp; Requirements</b></p><p>
&lrm;</p><div><p><b>
Care Coordination</b></p></div><div><ul><li><p>
Assist the RN Care Manager in implementing and monitoring individualized patient care plans.</p></li></ul></div><div><ul><li><p>
Perform monthly patient chart reviews to identify care gaps, preventive care needs, and opportunities for intervention.</p></li></ul></div><div><ul><li><p>
Monitor and track follow-up appointments, referrals, diagnostic testing, and care plan goals.</p></li></ul></div><div><ul><li><p>
Coordinate services among primary care providers, specialists, hospitals, skilled nursing facilities, home health agencies, and community organizations.</p></li></ul></div><div><ul><li><p>
Collaborate with the healthcare team to ensure continuity of care across settings.</p></li></ul><p></p><div><div><p><b>
Patient Outreach and Engagement</b></p></div><div><ul><li><p>
Conduct telephonic outreach to patients and caregivers as directed by the RN Care Manager.</p></li></ul></div></div><div><div><ul><li><p>
Assess barriers to care, including transportation, medication access, financial concerns, health literacy, and social determinants of health.</p></li></ul></div><div><ul><li><p>
Encourage patient participation in care plans, preventive services, and chronic disease management programs.</p></li></ul></div><div><ul><li><p>
Build and maintain trusting relationships with assigned patients and caregivers.</p></li></ul><div><p><b>
Transitions of Care</b></p></div><div><ul><li><p>
Support transition-of-care activities following emergency department visits, hospitalizations, and skilled nursing facility stays.</p></li></ul></div><div><ul><li><p>
Assist with post-discharge follow-up, appointment scheduling, medication reconciliation support, and identification of ongoing care needs.</p></li></ul></div><div><ul><li><p>
Ensure necessary services, equipment, and community resources are coordinated prior to or following discharge.</p></li></ul></div><div><ul><li><p>
Communicate pertinent information to providers and care team members to facilitate timely interventions.</p></li></ul><div><p><b>
Patient Education</b></p></div><div><ul><li><p>
Reinforce education provided by the RN Care Manager and providers regarding:</p></li></ul></div><div><ul><li><p>
Chronic disease management</p></li></ul></div><div><ul><li><p>
Medication adherence</p></li></ul></div><div><ul><li><p>
Preventive health measures</p></li></ul></div><div><ul><li><p>
Self-management strategies</p></li></ul></div><div><ul><li><p>
Community resources and support programs</p></li></ul></div><div><ul><li><p>
Provide information on prescription assistance programs, transportation services, community resources, and support groups as appropriate. Refer to ACO pharm to assist with PAP</p></li></ul><p></p><div><p><b>
Clinical Documentation and Record Management</b></p></div><div><ul><li><p>
Maintain accurate, timely, and complete documentation within the electronic health record (EHR).</p></li></ul></div><div><ul><li><p>
Obtain and upload medical records, discharge summaries, consult notes, and test results from hospitals, specialists, skilled nursing facilities, and other providers.</p></li></ul></div><div><ul><li><p>
Track care management activities, outreach attempts, patient outcomes, and quality metrics.</p></li></ul><p></p><div><p><b>
Resource Coordination and Advocacy</b></p></div><div><ul><li><p>
Assist patients in accessing appropriate clinical, social, behavioral health, and community-based services.</p></li></ul></div><div><ul><li><p>
Maintain knowledge of local, state, and federal community resources.</p></li></ul></div><div><ul><li><p>
Advocate for patient needs and promote patient-centered care.</p></li></ul></div><div><ul><li><p>
Escalate clinical concerns to the RN Care Manager or provider as appropriate.</p></li></ul><p></p><div><p><b>
Qualifications</b></p></div><div><p><b>
Education</b></p></div><div><p><b>
One of the following:</b></p></div><div><ul><li><p>
Current Florida Licensed Practical Nurse (LPN) license; or</p></li></ul></div><div><ul><li><p>
Certified Medical Assistant (CMA/RMA) or equivalent Medical Assistant certification from an accredited program (Preferred).</p></li></ul></div><div><p><b>
Licensure/Certification</b></p></div><div><ul><li><p>
LPN applicants must possess an active, unrestricted Florida LPN license.</p></li></ul></div><div><ul><li><p>
Medical Assistant applicants must maintain current certification, if applicable.</p></li></ul></div><div><ul><li><p>
Current BLS certification preferred.</p></li></ul></div><div><p><b>
Experience</b></p></div><div><ul><li><p>
Minimum of three (3) years of clinical healthcare experience in a physician practice, outpatient clinic, population health, care management, case management, transitional care, home health, or related setting preferred.</p></li></ul></div><div><ul><li><p>
Experience working with chronic disease management and high-risk patient populations preferred.</p></li></ul></div><div><ul><li><p>
Experience with electronic health records (EHR) required.</p></li></ul><p></p><div><p><b>
Knowledge, Skills, and Abilities</b></p></div><div><div><ul><li><p>
Strong organizational and time-management skills.</p></li></ul></div><div><ul><li><p>
Excellent verbal and written communication skills.</p></li></ul></div><div><ul><li><p>
Ability to build rapport and effectively engage patients and caregivers.</p></li></ul></div><div><ul><li><p>
Knowledge of care coordination principles, transitions of care, and population health management.</p></li></ul></div><div><ul><li><p>
Understanding of chronic disease management and preventive care strategies.</p></li></ul></div><div><ul><li><p>
Ability to identify barriers to care and coordinate appropriate interventions.</p></li></ul></div><div><ul><li><p>
Strong documentation and computer skills.</p></li></ul></div><div><ul><li><p>
Ability to work independently while maintaining close collaboration with the RN Care Manager and interdisciplinary care team.</p></li></ul></div><div><ul><li><p>
Bilingual skills are a plus.</p></li></ul></div><p></p><div><div><p><b><br>
Reporting Relationship</b></p></div><div><p>
Reports directly to the RN Care Manager and works collaboratively with physicians, advanced practice providers, care managers, case managers, social workers, and other members of the healthcare team.</p></div><p></p><div><p><b>
Work Environment</b></p></div><div><p>
This position is primarily based remotely, may be in an MPG main office and/or a an outpatient clinic, and involves telephonic patient outreach, care coordination activities, and occasional interaction with community agencies and healthcare facilities.</p></div></div></div></div></div></div></div></div></div></div></div><p></p><p><br>
&lrm;</p><p><b>
Compensation Range:</b></p>
$19.00<p>
to</p>
$28.50<p></p><p><i><br>
The anticipated base salary range represents the Company's good-faith estimate of the compensation it reasonably expects to pay for this position at the time of posting. Actual compensation will be determined based on factors including experience, skills, qualifications, geographic location, internal equity, and business needs.</i></p></div>

Care Coordinator II

Crestline Hotels & Resorts

<div><p><b>Overview:</b></p><p>
The Housekeeper will perform any combination of cleaning duties to maintain the cleanliness of guest's rooms in an orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.</p><p></p><p><b><br>
Potential Career Paths:</b></p><p>
Housekeeping Supervisor Housekeeping Manager Operations Manager Assistant General Manager General Manager Area Vice President of Operations</p><p></p><p><b><br>
Key Duties &amp; Responsibilities:
</b></p><ul><li>Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.</li><li>
Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.</li><li>
Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.</li><li>
Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.</li><li>
Keep storage areas and carts well-stocked, clean, and tidy.</li><li>
Dust and polish furniture and equipment.</li><li>
Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.</li><li>
Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.</li><li>
Hang draperies and dust window blinds.</li><li>
Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.</li><li>
Remove debris from driveways, garages, and swimming pool areas.</li><li>
Sort, count, and mark clean linens and store them in linen closets.</li></ul><p></p><p><b><br>
Education and Experience:</b></p><ul><li>
Some High School education preferred.</li><li>
No prior experience required.</li></ul><p></p><p><i><br>
Crestline Hotels &amp; Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.<br>
</i></p><br>
Brand: Residence Inn Tampa at USF / Medical Center
<br>
Address: 13420 Telecom Parkway N Tampa, FL - 33637
<br>
Property Description: Residence Inn Tampa at USF / Medical Center
<br>
Property Number: 375</div>

Housekeeper

Progress Residential

<div><p><b>Your career has a home here.
</b></p><p>Ready to make an impact with a dynamic, forward-thinking company?
</p><p>As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents &ndash; and an empowering, people-first culture for our team members. That&rsquo;s why, for two years in a row, our employees have voted Progress a certified Great Place to Work&reg;.
</p><p></p><p><b>Why join Progress?
</b></p><p>As the demand for professionally managed rental homes continues to grow, so do the opportunities at Progress. We&rsquo;re looking for passionate professionals who are ready to grow with us, make a difference and be part of something meaningful.</p><p></p><p><b>
Want to learn more?
</b></p><p>Text &ldquo;ProgressJobs&rdquo; to 25000 to chat with Kate, our AI Recruiting Assistant. She can help you explore open roles, apply, and answer your questions in real time.</p><p></p><p><b>
Position Summary:</b></p><p>
The <b>Field Operations Specialist (FOS)</b> is a field role that ensures Progress homes are secure and in a marketable leasing condition. The FOS is responsible for walking vacant homes, performing home inspections, and re-keying homes prior to resident move-in. They ensure that vacant Progress homes are ready to rent. This role requires basic maintenance and repair skills, such as the ability to change smoke detector batteries, light bulbs and filters or winterization of homes.</p><p></p><p><b>
Essential Functions:</b></p><ul><li><p>
Walks assigned homes to ensure that vacant on-market homes are move-in ready.</p></li><li><p>
Conducts quality control, move-in inspections, home curation, and cataloging.</p></li><li><p>
Demonstrates basic maintenance and repair skills such as minor repairs to home (changing smoke detector batteries, light bulbs, filters, winterization, etc.)</p></li><li><p>
Prepares home for scheduled move-in by identifying any issues, removing signage, re-keying and managing keys, reprograming garage remotes, etc.</p></li><li><p>
Submits vacant service requests, as needed.</p></li><li><p>
Performs light cleans to ensure asset shows well and is prepared for new resident, such as sweeping, wiping surfaces, trash removal, etc., as applicable.</p></li><li><p>
Verifies utilities are connected which may include meeting utility vendors at homes to allow access.</p></li><li><p>
Ensures Smart Home systems are operational and follows Lock and Security Device Policy.</p></li><li><p>
Installs/Removes portable self-show lockboxes, as applicable.</p></li><li><p>
Inspects homes for scam activity and ensures marketing home materials are present, to include fraud signs.</p></li><li><p>
Performs occupancy checks, as needed, on eviction homes or those suspected of skip or trespasser; to include taking photos and communicating home status to applicable team members.</p></li><li><p>
Posts notices on home and communicates status with photos to applicable team members.</p></li><li><p>
Appears at eviction lockouts, as needed.</p></li><li><p>
Follows Fleet vehicle maintenance schedule, keep an organized and clean vehicle/workspace , and manage Fleet inventory within company guidelines.</p></li><li><p>
May also be responsible for administrative functions in customer service.</p></li></ul><p></p><p><b>
Qualifications:</b></p><ul><li><p>
High School Diploma or GED required.</p></li><li><p>
Minimum of 1 year experience in either property management or a maintenance/inspections related field.</p></li><li><p>
Must have reliable transportation.</p></li><li><p>
Property maintenance and repair skillset preferred.</p></li><li><p>
Experience in customer service preferred.</p></li><li><p>
Comfortable with Technology (Salesforce and Yardi knowledge a plus).</p></li><li><p>
Valid driver&rsquo;s license and clean driving record required.</p></li><li><p>
Always maintain valid auto insurance.</p></li><li><p>
Willingness to drive safely and follow the company&rsquo;s fleet driving policies.</p></li><li><p>
Capability to prioritize workload in a fast-paced work environment.</p></li><li><p>
Ability to work without direct supervision, adhere to the provided schedule, and efficiently complete all assigned tasks within the designated timeframe.</p></li></ul><p></p><p><b>
Physical Demands:</b></p><ul><li><p>
Standing, walking, and/or sitting for extended periods of time</p></li><li><p>
Moderate climbing, reaching, and use of fingers</p></li><li><p>
Moderate stooping, kneeling, crawling, pushing, pulling, lifting, talking, and hearing</p></li><li><p>
Sustains substantially recurring movement to fingers, hands, wrists, legs, and feet</p></li><li><p>
Ability to judge distances and spatial relationships</p></li><li><p>
Ability to identify and distinguish color</p></li><li><p>
Ability to distinguish the differences or similarities in odors</p></li><li><p>
Ability to lift and/or move 50 pounds or more</p></li><li><p>
Ability to use standard maintenance equipment</p></li></ul><p></p><p><b>
What you can expect from us:</b></p><ul><li><p><b>
Competitive Compensation</b> - Including performance-based bonuses that reward your contributions.
</p></li><li><p><b>Comprehensive Benefits Package</b> - Medical, dental, vision, parental leave, 401(k) with company match and more.</p></li><li><p><b>
Generous Time Off</b> &ndash; Enjoy PTO based on tenure, 13 paid holidays and 1 floating holiday.
</p></li><li><p><b>Ongoing Learning and Development</b> - Quarterly summits, town hall meetings and continuous training to support your professional growth.
</p></li><li><p><b>A Culture that Celebrates You</b> - We believe in collaboration, recognition and having fun while doing important work.
</p></li></ul><p></p><p>This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent&rsquo;s supervisor at any time based upon Company need.
</p><p></p><p>Employment with Progress Residential is conditional on a satisfactory background and drug screen.</p><p></p><p>
Progress Residential is a proud Equal Opportunity employer, m/f/d/v.
</p><p></p><h2 class="jobSectionHeader"><b>Privacy Policy</b></h2></div>

Field Operations Specialist

Cortland

<div><div><p>At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment.</p></div><p><b>
Role Overview</b></p>
<p>
As the Senior Community Manager, you are the strategic leader responsible for the overall success of multiple multimillion-dollar, multifamily apartment communities. This role requires exceptional leadership, operational expertise, and financial acumen to drive performance across multiple sites. You will oversee community operations, lead teams, and ensure alignment with company standards while delivering an exceptional living experience for residents.</p>
<p>
Leadership &amp; Team Development:</p>
<ul>
<li>Lead and develop high-performing teams across multiple communities with clarity, purpose, and strategic focus.</li>
<li>Foster a culture of accountability, collaboration, and excellence across all sites.</li>
<li>Attract, coach, and retain top talent, energizing teams through influence and motivation to deliver strong, consistent results.</li>
<li>Provide guidance and support for escalated resident concerns across communities, ensuring timely and professional resolution.</li>
</ul>
<p>Sales &amp; Revenue Growth:</p>
<ul>
<li>Drive leasing performance across multiple communities by setting goals, monitoring KPIs, and coaching teams to exceed occupancy and revenue targets.</li>
<li>Implement portfolio-wide sales strategies that maximize conversion rates and optimize pricing.</li>
<li>Partner with marketing teams to execute campaigns and maintain a strong social media presence that attracts prospects and builds brand awareness.</li>
</ul>
<p>Community Advocacy &amp; Resident Experience:</p>
<ul>
<li>Champion a resident-centric mindset across all communities, delivering exceptional service that strengthens satisfaction and retention.</li>
<li>Ensure a concierge-level experience for residents and prospects, creating positive and memorable interactions.</li>
<li>Act as a brand ambassador, showcasing not just homes but a lifestyle of comfort, convenience, and premium living.</li>
</ul>
<p>Operational Excellence</p>
<ul>
<li>Oversee day-to-day operations across multiple sites with rigor and efficiency, ensuring adherence to standards, policies, and timelines. Ensure compliance with company policies, Fair Housing regulations, OSHA standards, and all applicable laws.</li>
<li>Conduct regular property inspections to maintain curb appeal, safety, and brand standards.</li>
<li>Manage vendor relationships and negotiate contracts to ensure quality and cost efficiency.</li>
</ul>
<p>Financial Performance</p>
<ul>
<li>Own responsibility for achieving and exceeding Net Operating Income targets across multiple communities through effective revenue generation and expense management.</li>
<li>Use financial insights to manage budgets, control expenses, and identify opportunities for long-term value.</li>
<li>Analyze portfolio metrics and KPIs to identify opportunities for improvement and growth.</li>
</ul>
<p>Change Leadership &amp; Stakeholder Collaboration</p>
<ul>
<li>Embrace and drive change in a fast-paced environment, navigating ambiguity with confidence and agility.</li>
<li>Build and maintain productive relationships with key stakeholders, including our centralized center of excellence, service teams, corporate partners, and senior leaders.</li>
<li>Align stakeholders and navigate competing priorities with diplomacy and shared purpose.</li>
</ul>
<p><b>Qualifications</b></p>
<p>
Experience and Education:</p>
<ul>
<li>3+ years of measurable sales leadership success in high-velocity, short-cycle sales environments such as multifamily, luxury retail, hospitality, timeshare, premium automotive, or premium lifestyle services</li>
<li>High school diploma or equivalent required; bachelor's degree or equivalent preferred</li>
</ul>
<p>Performance Orientation:</p>
<ul>
<li>Demonstrated ability to achieve and exceed occupancy, revenue, and NOI targets across multiple sites.</li>
<li>Proven track record in driving leasing performance, pipeline management, and disciplined follow-up</li>
<li>Ability to deliver exceptional resident experiences and consistently exceed customer expectations</li>
<li>Skilled in collaborating with onsite teams and corporate partners to achieve community goals.</li>
</ul>
<p>Leadership &amp; Development:</p>
<ul>
<li>Proven ability to lead, coach, and develop high-performing teams with clarity, purpose, and accountability</li>
<li>Experience fostering a culture of excellence, collaboration, and continuous improvement</li>
<li>Skilled in influencing and motivating teams to achieve strategic objectives and deliver consistent results</li>
<li>Ability to navigate change with confidence and guide teams through transitions effectively</li>
</ul>
<p>Skills &amp; Competencies</p>
<ul>
<li>Strong financial acumen with experience in budgeting, forecasting, and expense control across multiple sites</li>
<li>Excellent organizational, communication, and problem-solving skills</li>
<li>Skilled in resolving complex resident concerns with empathy, urgency, and professionalism.</li>
</ul>
<p>Technical / Process Skills:</p>
<ul>
<li>Proficient in property management software, CRM systems, and Microsoft Office Suite; comfortable using social media for marketing</li>
<li>Advanced ability to leverage social media platforms for marketing, engagement, and brand storytelling</li>
<li>Comfortable analyzing data and KPIs to drive decisions and continuous improvement</li>
</ul>
<p>Cultural / Brand Fit:</p>
<ul>
<li>Embodies company values and premium brand standards</li>
<li>Professional appearance and executive presence required</li>
</ul><div><p><b>
About Cortland</b></p>
<p>
Founded in 2005, Cortland is an international, vertically integrated multifamily real estate investment, development, and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US, Cortland combines in-house design, construction, and operations to deliver value and innovation across its portfolio.</p>
<p>
Join us as we reimagine apartment living and drive outsized returns through purpose, performance, and people.</p><br>
<p></p>
<p><i>
Cortland is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email Careers@cortland.com</i></p>
<p><i>
Cortland is a drug-free workplace.</i></p>
<p><i>
Cortland participates in e-verify to verify the employment status of </i><i>all persons hired to work in the United States.</i></p>
<p><b><i>
California Applicant Privacy Notice</i></b><br>
<i>We collect personal information from all job applicants, including identifiers (e.g., name, contact details), professional or employment information (e.g., r&eacute;sum&eacute;, work history, qualifications), and education information. This information is used for recruiting, evaluating your candidacy, conducting interviews, and managing the application process.</i></p>
<p><i>
California residents may request access to or deletion of their personal information by contacting us at </i><i>careers@cortland.com</i></p>
<p><b><i>
GDPR Statement</i></b></p>
<p><i>
When you apply to a job on this site, the personal data contained in your application will be collected by </i><i>Cortland (&quot;Controller&quot;), which is located at 3424 Peachtree RD NE Suite 300 Atlanta, GA and can be contacted by emailing careers@cortland.com because Controller wishes to evaluate your candidacy for employment at Controller. Your personal data was either obtained from publicly available sources (e.g. LinkedIn) or provided to Controller by someone who referred you for potential employment. Controller's data protection officer is Greg Shultz, who can be contacted at Greg.Shultz@cortland.com. Your personal data will be processed for the purposes of managing Controller's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.</i></p>
<p><i>
Your personal data has been shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller's behalf. Accordingly, if you are located outside of the United States, your personal data has been transferred to the United States. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer was subject to appropriate additional safeguards under [either the standard contractual clauses or the Privacy Shield]. You can obtain a copy of the standard contractual clauses by contacting us at careers@cortland.com</i></p>
<p><i>
Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.</i></p></div></div><p></p>

Senior Community Manager-Cortland Westshore

Explore 56+ Assistant real estate manager in Tampa this August. Find roles across top companies and apply now to boost your career.