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associate manager sales operations support

Nestlé

<div>
 
 POSITION
 
 
 Title: Associate Manager, Sales Operations &amp; Support
 
 
 
 Location: Egypt
 
 
 Company: Nestl&eacute;
 
 
 Full-time
 
 
 
 Position Summary
 
 
 
 Supports Regional Sales Manager and Regional Sales Team in all operational &amp; strategic issues by supplying information, analysis, and reports for effective sales management. Ensure that we have the right distribution targets &amp; KPIs across all categories /Regions.
 
 
 
 A DAY IN THE LIFE &hellip;
 
 
 
 <ul>
 <li>
 Analyzing monthly sales outcomes through scorecards for creating opportunities in the distributor &amp; region &amp; channel.
 </li>
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 Ensure efficient operations to meet sales target plans for total company.
 </li>
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 Analyze sales trucks routing and identify gaps / opportunities for optimization.
 </li>
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 Communicate on daily basis with sales field team to close routing gaps within an agreed timelines to drive trucks efficiency nationwide.
 </li>
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 Review sales KPIs on monthly basis with the sales field team.
 </li>
 <li>
 Work on having accurate sales forecasts, in collaboration with district managers &amp; CCSD by providing the correct forecast assumptions &amp; Drive the MBPC across the sales organization.
 </li>
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 Supports Regional Sales Manager &amp; Team for achievement of main Regional Sales KPI's and effective decision making with daily, weekly, monthly reports (sales parameters, individual &amp; team performance, stock levels, customer-channel performance etc) and requested ad-hoc analysis.
 </li>
 <li>
 Ensure full product availability at all distributors, coordinating all ordering &amp; shipment processes by constantly keeping in touch with Distributor Order Management Staff, Nestl&eacute; Customer Services, Sales Operations and Supply Chain. For limited products performs quota allocation between distributors, coordinates and follows quota usage.
 </li>
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 Ensuring distributors /Sales team adherence to monthly sales plan.
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 Collection and consolidation of requested data (by RSM) from the field team.
 
 
 </li>
 </ul>
 
 What will make you successful?
 
 
 
 <ul>
 <li>
 Minimum 2-4 years of field sales experience or in supply chain.
 </li>
 <li>
 Strong analytical skills and capability to interpreting sales reports.
 </li>
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 High interpersonal skills with willingness to learn.
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 Strong communication and leadership skills.
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 Strong presentation and negotiation skills.
 </li>
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 Ability to perform in a highly dynamic, fast-paced environment requiring multitasking &amp; correct prioritization.
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 Ability to work in a close team environment with fast adaptation of communication style according to audience.
 </li>
 <li>
 Flexibility.
 </li>
 <li>
 Full proficiency in English language skills.
 </li>
 <li>
 Knowledge with Microsoft Office tools is a must (excel in specific).
 </li>
 <li>
 Knowledge with Power BI is a plus.
 </li>
 </ul>
</div>

Associate Manager, Sales Operations & Support

Cairo 3A Group

<div>
 
 
 Job Purpose
 
 
 
 The Commercial Development &amp; Sales Operation Manager is responsible for driving sustainable revenue growth by optimizing sales processes, enabling high-performing sales teams, and identifying new business opportunities. This role bridges strategy and execution by providing data-driven insights, improving operational efficiency, and supporting the development and expansion of strategic partnerships, markets, and customer segments.
 
 
 
 
 
 
 Main Duties &amp; Responsibilities
 
 
 
 
 Sales Operations:
 
 
 <ul>
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 Lead sales forecasting, demand planning, and performance tracking to support business objectives
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 Develop, manage, and audit sales processes, controls, and operational standards
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 Prepare accurate sales reports, dashboards, and insights for management decision-making
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 Oversee sales data integrity, CRM management, and reporting accuracy
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 Drive continuous development and improvement of sales operations systems and processes
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 Support budgeting, target setting, and sales performance evaluation
 </li>
 </ul>
 
 
 Business Development Support:
 
 
 <ul>
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 Assist in identifying growth opportunities within existing and new markets
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 Support business development initiatives through data-driven insights and operational planning
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 Collaborate with sales and marketing teams to strengthen go-to-market execution
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 Provide operational support for key accounts, promotions, and channel strategies
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 </ul>
 
 
 Stakeholder Management &amp; Collaboration:
 
 
 <ul>
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 Communicate effectively with internal stakeholders including sales, marketing, finance, supply chain, and leadership teams
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 <li>
 Act as a key coordination point to ensure alignment between sales plans and operational execution
 </li>
 <li>
 Support audits, reviews, and performance meetings with cross-functional teams
 </li>
 </ul>
 
 
 
 
 
 Job Requirements
 
 
 
 
 &middot;
 
 Bachelor&rsquo;s degree in business administration, Marketing, or a related field
 
 
 &middot; 10+ years of experience in Sales Operations and/or Business Development
 
 
 &middot; Strong experience in the FMCG industry
 
 
 &middot; Proven expertise in forecasting, planning, auditing, reporting, and operational development
 
 
 &middot; High level of proficiency in sales operations tools and CRM systems
 
 
 
 &middot;
 
 Excellent communication skills with the ability to manage and influence stakeholders
 
 
 
 &middot;
 
 Highly skilled in sales operations with a strong analytical mindset
 
 
 
 &middot;
 
 Dynamic, flexible, and adaptable to changing business needs
 
 
 
 &middot;
 
 Strong problem-solving and decision-making abilities
 
 
 
 &middot;
 
 Ability to work in a fast-paced, performance-driven environment
 
</div>

Commercial Development & Sales Operation Manager

Accenture

<div>
 
 Role Title: Manager &ndash; IX - P&amp;O - Management Consulting Manager (Downstream)
 
 
 
 
 YOE:
 
 
 
 Consultant (6 -11 Years of Experience)
 
 
 Manager (13 - 18 Years of Experience)
 
 
 
 Role Summary
 
 
 
 We are seeking high-caliber Industry X consultants with strong domain knowledge and consulting experience to support digital transformation programs for global Downstream Oil &amp; Gas supermajors. This role includes client delivery, value architecting, solutioning, pre-sales, and creation of proposals, RFP responses, and differentiated POVs for business development.
 
 
 
 Key Responsibilities
 
 
 
 
 Client Delivery
 
 
 
 Lead and support downstream digital transformation initiatives across one or multiple areas including production planning, scheduling, crude assay management, hydrocarbon supply chain, mass Balance and reconciliation, process simulation, integrated operations for process units, APC/RTO, and blending.
 
 
 Conduct As-Is assessments, To-Be design, value-case modelling, and digital maturity assessments.
 
 
 Develop, prioritize, and solutionize digital use cases across GenAI, Advanced Analytics, Digital Twins, Industry 4.0, IIoT, and Autonomous Operations.
 
 
 Work with multidisciplinary teams to design and deploy downstream digital solutions.
 
 
 Develop high-quality client-ready deliverables, presentations, and transformation roadmaps.
 
 
 
 Pre-Sales &amp; Business Development
 
 
 
 Lead and support proposal development, pre-sales activities, and RFP/RFI responses for downstream opportunities.
 
 
 Develop differentiated Points of View (POVs) showcasing our industry expertise and value proposition.
 
 
 Support deal shaping, solution architecture, and commercial modeling for downstream deals.
 
 
 Drive BD conversations with internal leadership and client stakeholders; support capability pitches, orals, and workshops.
 
 
 
 Required Experience / Background
 
 
 
 Experience in Big 4 or top-tier consulting firms (preferred).
 
 
 Strong downstream domain understanding in any of the below areas:
 
 
 Production planning/scheduling and crude assay
 
 
 Unit optimization, APC, RTO
 
 
 Yield and energy accounting and reconciliation
 
 
 Unit Operations and Blending
 
 
 Experience in working in refining/petrochemical plants
 
 
 Proven exposure to digital transformation in downstream (data workflows, AI/ML models, IoT architectures, control towers, etc.).
 
 
 Experience in proposal writing, RFP/RFI responses, solution building, and client pursuit cycles.
 
 
 
 Educational Qualifications
 
 
 
 Chemical/Petroleum Engineering degree (preferred) or related Oil and Gas technical degree.
 
 
 MBA from top-tier B-schools (preferred)
 
 
</div>

S&C GN - IX - P&O - Management Consulting Manager

Aujan Coca-Cola Beverages Company (ACCBC)

<div>
 
 
 Job Title:
 
 eCommerce Specialist
 
 
 
 Reports To:
 
 MT Manager
 
 
 
 Business Unit:
 
 Commercial
 
 
 
 Function:
 
 Sales
 
 
 
 Grade: L05
 
 
 
 
 Location:
 
 EGYPT
 
 
 
 
 
 
 Operating Context
 
 
 
 The eCommerce Specialist &ndash; Egypt operates within the NEA Business Unit structure, reporting directly to the MT Manager - Egypt. The role supports the digital acceleration agenda of the Egypt market, ensuring profitable growth across eCommerce and omni-channel platforms.
 
 
 Egypt represents a fast-evolving digital retail landscape characterized by:
 
 <ul>
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 Rapid growth of online retail channels
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 Increasing competition for digital shelf visibility
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 Strong price sensitivity and promotional intensity
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 Growing importance of digital marketing and data analytics
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 </ul>
 
 The role requires strong commercial discipline, analytical capability, and hands-on digital execution within an FMCG environment.
 
 
 
 
 
 
 Purpose of the Job
 
 
 
 The eCommerce Specialist is responsible for driving revenue growth, optimizing digital presence, and managing end-to-end performance of key eCommerce accounts in Egypt. The role ensures profitable growth, enhanced online customer experience, strong digital execution, and effective cross-functional collaboration aligned with commercial and governance standards.
 
 
 
 
 
 
 Key Roles and Responsibilities
 
 
 
 
 Business &amp; Revenue Growth
 
 
 <ul>
 <li>
 Drive revenue growth across all assigned eCommerce accounts in Egypt.
 </li>
 <li>
 Support the development and execution of digital sales strategy in line with AOP.
 </li>
 <li>
 Manage account-level P&amp;L, forecasting, and profitability.
 </li>
 <li>
 Monitor performance versus targets and implement corrective actions where needed.
 </li>
 </ul>
 
 
 Account &amp; Portal Management
 
 
 <ul>
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 Manage end-to-end relationship with assigned online retail partners.
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 Oversee portal operations including product listings, pricing, content accuracy, and promotional activations.
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 Ensure timely execution of trade plans and digital campaigns.
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 Optimize assortment, availability, and digital shelf positioning.
 </li>
 </ul>
 
 
 Digital Marketing &amp; Optimization
 
 
 <ul>
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 Lead SEO initiatives to enhance product discoverability and conversion.
 </li>
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 Support digital marketing campaigns to drive traffic and sales.
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 <li>
 Monitor campaign performance and optimize ROI.
 </li>
 <li>
 Collaborate on CRM, social media, and online brand activation initiatives.
 </li>
 </ul>
 
 
 Customer Experience &amp; Complaint Handling
 
 
 <ul>
 <li>
 Ensure optimized product content, images, and descriptions.
 </li>
 <li>
 Act as primary owner of eCommerce-related complaints across all digital channels.
 </li>
 <li>
 Investigate customer dissatisfaction cases and implement corrective actions.
 </li>
 <li>
 Ensure high standards of customer satisfaction and timely issue resolution.
 </li>
 </ul>
 
 
 Analytics &amp; Reporting
 
 
 <ul>
 <li>
 Analyze sales trends, promotional effectiveness, and customer behavior.
 </li>
 <li>
 Build and maintain dashboards for daily operations and performance tracking.
 </li>
 <li>
 Provide actionable insights and performance reports to management.
 </li>
 </ul>
 
 
 Cross-Functional Collaboration
 
 
 <ul>
 <li>
 Work closely with Sales, Marketing, Supply Chain, and Customer Service teams.
 </li>
 <li>
 Support development of omni-channel and digital growth initiatives.
 </li>
 <li>
 Coordinate product launches and promotional rollouts in digital channels.
 </li>
 </ul>
 
 
 
 
 
 Key Performance Indicators (KPIs)
 
 
 
 Revenue growth versus target in Egypt
 
 
 Achievement of sales forecast and profitability targets
 
 
 Digital marketing ROI and campaign effectiveness
 
 
 Improvement in conversion rate and traffic growth
 
 
 Accuracy of forecasting and reporting
 
 
 Digital shelf compliance and product availability
 
 
 Complaint resolution time and customer satisfaction
 
 
 Contribution to omni-channel growth strategy
 
 
 
 
 
 
 Travel Requirements
 
 
 
 Minimal travel within Egypt (as required).
 
 
 
 
 
 
 
 
 
 Requirements
 
 
 
 
 Experience
 
 
 
 2&ndash;5 years of experience in eCommerce or digital sales roles.
 
 
 Experience within FMCG / Beverage industry preferred.
 
 
 Experience managing online retail accounts and digital marketing initiatives.
 
 
 
 
 
 
 Knowledge
 
 
 
 Strong understanding of eCommerce operations and portal management.
 
 
 Knowledge of SEO, digital marketing, CRM, and performance analytics tools.
 
 
 Understanding of pricing, trade investment, and promotional planning.
 
 
 Fluent in English; Arabic preferred.
 
 
 
 
 
 
 Qualifications
 
 
 
 Bachelor&rsquo;s Degree in Sales, Marketing, Business Administration, or related field
 
 
 OR equivalent professional experience.
 
 
 
 
 
 
 Accountability Indicators
 
 
 
 Achievement of digital revenue and profitability targets
 
 
 Effective management of trade investments and marketing budgets
 
 
 Accurate forecasting and performance reporting
 
 
 Optimized digital presence and product visibility
 
 
 High customer satisfaction standards
 
 
 Compliance with commercial and governance policies
 
 
 
</div>

Ecommerce Specialist

Haitian Group

<div>
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Perform installation, alignment, and commissioning of injection molding machines.
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 <li>
 Diagnose and repair mechanical, electrical, or control issues in injection molding machines.
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 Provide technical support and maintenance services during and after the warranty period.
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 Assist the warehouse team with outbound shipment preparations of injection molding machines and accessories.
 </li>
 <li>
 Organize and manage shipping documents including delivery orders, acceptance forms, and inspection reports.
 </li>
 <li>
 Collaborate with internal departments (sales, logistics, and engineering) to ensure smooth after-sales operations.
 </li>
 <li>
 Prepare and submit service reports and feedback to the service manager.
 </li>
 <li>
 Provide on-site training and basic machine operation guidance to customers when needed.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Diploma or above in Mechanical Engineering, Mechatronics, Electrical Engineering, or related fields.
 </li>
 <li>
 1&ndash;2 years of experience in injection molding machine installation or service.
 </li>
 <li>
 Strong troubleshooting, communication, and customer service skills.
 </li>
 <li>
 Willing to take global business trips.
 </li>
 </ul>
 
 
</div>

Service Engineer

Bosch Rexroth Africa

<div>
 The Internal Sales Manager plays a crucial role in supporting the sales team and ensuring smooth internal operations.
 
 
 This position exists to streamline the order processing, manage customer inquiries and assit with administrative tasks that enable the sales team to focus on revenue generation. By maintaining accurate records, coordinating with various departments, and ensuring timely and efficient communication.
</div>

Internal Sales Manager

Michelin

<div>
 
 Develop (farming), expend (hunting), negotiate, and manage product/service offering with a select customer accounts and nurture those key relationship overtime thru the key account planning.
 
 
 
 
 
 Reporting to the Regional Sales Manager, you will be responsible for managing and developing the off-road market segment (Agriculture, mining, construction, industrial) in Egypt. This is a highly flexible, field-oriented role that requires extensive on-ground engagement with customers, partners, and stakeholders. The ideal candidate should be comfortable working independently, possess strong market knowledge, and demonstrate the ability to build and maintain relationships in dynamic environments.
 
 
 
 
 
 Strategic Account Management:
 
 
 <ul>
 <li>
 Manage the key Account Planning
 </li>
 <li>
 Develop trusted relationships with a portfolio of major clients to ensure they do not turn to competition
 </li>
 <li>
 Develop, implement and steer macro action plan that guides the activities to be undertaken with the customers
 </li>
 <li>
 Expand the relationships with existing customers by continuously proposing and negotiating solutions that meet their needs and requirements
 </li>
 <li>
 In collaboration with the Category Manager, identify growth opportunities through the Product Screen process and initiate co-construction, leading to new sales that will turn into long-lasting relationships
 </li>
 <li>
 Steer the business and negotiate the correct solution is taken and delivered to the customer
 </li>
 </ul>
 
 
 
 
 Operations:
 
 
 <ul>
 <li>
 In collaboration with stakeholders, define and communicate monthly guidelines/expected activities for members of the Sales Team visiting point of key account point of sales.
 </li>
 <li>
 Steer the business and ensure the correct solution is delivered to customers in a timely manner.
 </li>
 <li>
 Serve as contact point for key customers and internal teams.
 </li>
 <li>
 Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
 </li>
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 Prepare regular customer analysis to internal and external stakeholders using key account metrics/process.
 </li>
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 Support your team members with coaching, training, and identifying revenue opportunities.
 </li>
 </ul>
 
 
 
 
 KEY EXPERIENCES IN:
 
 
 <ul>
 <li>
 Managing several customers (Account Management).
 </li>
 <li>
 Selling solution to customers (Negotiating).
 </li>
 <li>
 Multi-tasking (Adaptability).
 </li>
 <li>
 Working with CRM (Salesforce &ldquo;Engage&rdquo;) ((Customer Relationship Management).
 </li>
 <li>
 Industry related experience.
 </li>
 </ul>
 
 
</div>

Key Account Manager- B2B- Off Road

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