sales manager

sales associate

account manager

sales engineer

sales consultant

automotive customer experience advisor

Carzilla auto service

Job Summary:We are seeking a highly motivated, customer-focused Automotive Senior Service Advisor to join our dynamic team. The ideal candidate will be responsible for acting as the liaison between customers and the service technicians, ensuring that automotive issues are accurately understood and addressed, while providing top-tier customer service and building lasting relationships.Key Responsibilities:<ul><li>Greet customers in a professional and courteous manner upon arrival.</li><li>Accurately document customer concerns and vehicle symptoms.</li><li>Prepare repair orders by describing symptoms, problems, and causes discovered during inspection.</li><li>Provide cost estimates and clearly explain them to customers.</li><li>Coordinate with service technicians to determine repair timelines and keep customers informed throughout the process.</li><li>Recommend necessary services and maintenance based on manufacturer guidelines and customer history.</li><li>Maintain customer satisfaction by providing clear communication, timely updates, and follow-up after service completion.</li><li>Handle warranty claims and verify coverage as needed.</li><li>Ensure all repair orders are properly closed and invoiced.</li><li>Maintain knowledge of automotive products and services to effectively answer questions and provide solutions.</li></ul>Requirements:<ul><li>Proven experience as an Automotive Service Advisor or similar role.</li><li>Strong customer service and communication skills.</li><li>Working knowledge of automotive systems and repair procedures.</li><li>Ability to understand and explain technical details to non-technical customers.</li><li>Proficiency with service software..</li><li>Strong organizational and multitasking abilities.</li><li>High school diploma or equivalent; technical training or ASE certification a plus.</li><li>Valid driver&rsquo;s license with a clean driving record.</li></ul>Preferred Qualities:<ul><li>A passion for cars and a desire to help others.</li><li>Positive attitude and a strong team player.</li><li>Sales experience or upselling ability is a bonus.</li><li>Bilingual skills are a plus.</li></ul>Benefits:<ul><li>Competitive salary plus commission</li><li>Health insurance</li><li>Paid vacation</li><li>Ongoing training and career advancement opportunities</li></ul>Job Types: Full-time, Contract Contract length: 24 monthsPay: AED5,000.00 - AED6,000.00 per monthLanguage:<ul><li>ARABIC (Required)</li></ul>

AUTOMOTIVE SENIOR SERVICE ADVISOR

Al-Futtaim Automotive

<div>
 
 Job Requisition ID:
 
 171575
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview of the role:
 
 
 
 <ul>
 <li>
 The primary focus of the role will be to act as the link between the various roles in the branch and the external service providers such as workshop, drivers, external regulatory agencies etc to ensure a seamless vehicle delivery to the customer each time, while maintaining error free transaction records of purchases and invoicing done at Dubai and Abu Dhabi Electric Mobility branch.
 
 
 </li>
 </ul>
 
 What you will do:
 
 
 
 <ul>
 <li>
 Coordinate all vehicle deliveries for each day by ensurirng that vehicles are sent to the workshop for cleaning and servicing; ensure accessories are fitted as per specifications from the customers and that the vehicle is prepared for delivery with zero errors and omissions.
 </li>
 <li>
 Ensure timely and complete documentation pertaining to the registration of vehicles which include insurance, number plates, relevant documents, invoicing, sales letters and gate passes, to ensure a smooth sales process.
 </li>
 <li>
 Coordinate with drivers to ensure that all demo cars are cleaned, fuelled, and thoroughly checked and kept ready for test drives for the day.
 </li>
 <li>
 Conduct physical and system inventory checks on a daily basis to inform Branch Sales Managers and Sales Executives of available stocks.
 </li>
 <li>
 Oversee display of vehicles in the location to ensure these are displayed as per required standards.
 
 
 </li>
 </ul>
 
 Required Skills to be successful:
 
 
 
 <ul>
 <li>
 - Customer service experience
 </li>
 <li>
 - Communication skills
 </li>
 <li>
 - Analytical skills
 </li>
 <li>
 - Proficient in Microsoft Office
 
 
 </li>
 </ul>
 
 About the Team:
 
 
 
 <ul>
 <li>
 Reporting to the Sales Manager and will work closely with the Sales team and the broader internal and external stakeholders.
 
 
 </li>
 </ul>
 
 What equips you for the role:
 
 
 
 <ul>
 <li>
 Bachelors Degree in Economics, Finance, Engineering, or a related discipline.
 </li>
 <li>
 2 years&rsquo; experience in a similar role
 </li>
 <li>
 Proficient in SAP
 </li>
 <li>
 Proficient with MicroSoft Office and MicroSoft Excel
 </li>
 <li>
 Efficient co-ordination in respect of the day-to-day activities of a retail operation
 
 
 </li>
 </ul>
 
 About Al-Futtaim Automotive
 
 
 
 A major division of the UAE-based Al-Futtaim Group of companies,
 
 Al-Futtaim Automotive
 
 is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
 
 
 Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world&rsquo;s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM as well as Electric Vehicles.
 
 
 We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
 
 
 We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial &amp; construction equipment.
 
 
 What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path.
 
 This is Al-Futtaim Automotive and we empower talent to move forward.
 
</div>

Sales Coordinator | Al-Futtaim Automotive | Electric Mobility

<div>
 
 Job Requisition ID:
 
 171545
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview of the role:
 
 
 
 <ul>
 <li>
 The purpose of the Demonstration Executive is to provide professional machine operation and maintenance training to customer operators and maintenance teams on construction machines (excavators, wheel loaders and haulers&hellip;etc.) and air compressors, ensuring correct and safe usage of the company&rsquo;s construction machinery. This includes demonstrating operational procedures, conducting practical training, and delivering technical guidance to maximize machine efficiency, safety, and lifespan. The position directly supports customer satisfaction, machine performance, and long-term brand reputation
 
 
 </li>
 </ul>
 
 What you will do:
 
 
 
 <ul>
 <li>
 Conduct on-site machine operation demonstrations for customer operators.
 </li>
 <li>
 Deliver structured training programs covering pre-start checks, starting procedures, operational techniques, safety practices, and shutdown procedures.
 </li>
 <li>
 Train maintenance staff on preventive maintenance, daily inspections, and basic troubleshooting.
 </li>
 <li>
 Ensure customers understand machine functions, options, and correct usage to prevent misuse and downtime.
 </li>
 <li>
 Prepare and maintain training materials and presentations.
 </li>
 <li>
 Evaluate operator skills and provide recommendations for improvement.
 </li>
 <li>
 Coordinate with the service team to address technical questions and feedback from customers.
 </li>
 <li>
 Maintain accurate training records and submit training completion reports.
 </li>
 <li>
 Uphold the company&rsquo;s safety and quality standards during all demonstrations.
 
 
 </li>
 </ul>
 
 Required Skills to be successful:
 
 
 
 <ul>
 <li>
 - Experience in operating construction machinery.
 </li>
 <li>
 - Technical Knowledge.
 </li>
 <li>
 - Customer Management.
 </li>
 <li>
 - Valid UAE Driving License for Vehicles and Heavy Equipment Operating License.
 
 
 </li>
 </ul>
 
 About the Team:
 
 
 
 <ul>
 <li>
 Reporting to the After Market Manager and will work closely with the broader internal and external stakeholders.
 
 
 </li>
 </ul>
 
 What equips you for the role:
 
 
 
 <ul>
 <li>
 High School Diploma or vocational training in mechanical, automotive, or heavy equipment field (preferred: technical diploma).
 </li>
 <li>
 Hands-on experience in operating construction machinery such as excavators, wheel loaders, and articulated haulers.
 </li>
 <li>
 In-depth knowledge of pre-operation checks, warm-up and cool-down procedures, operational best practices, and shutdown protocols.
 </li>
 <li>
 Good understanding of machine functions, attachments, and optional features.
 </li>
 <li>
 Strong communication and presentation skills.
 </li>
 <li>
 Valid UAE light vehicle driving license.
 </li>
 <li>
 Valid UAE heavy equipment operating license.
 </li>
 <li>
 Willingness to travel extensively and work outdoors in varying conditions
 
 
 </li>
 </ul>
 
 About Al-Futtaim Automotive
 
 
 
 A major division of the UAE-based Al-Futtaim Group of companies,
 
 Al-Futtaim Automotive
 
 is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
 
 
 Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world&rsquo;s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
 
 
 We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
 
 
 We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial &amp; construction equipment.
 
 
 What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path.
 
 This is Al-Futtaim Automotive and we empower talent to move forward.
 
</div>

Demonstration Executive | Al-Futtaim Automotive | FAMCO

Dreamer Reva information technology

Job Responsibilities:1. Responsible for the Product Operation of the company's new cars, used cars, and automotive lifestyle service products, linking business and products, and providing rapid response and feedback;2. Responsible for product operation/merchant operation of new and used car-related businesses, and accountable for the operational indicators of trading business;3. Responsible for coordinating with the marketing team to establish close communication and promote cooperation with local automobile brands, automobile dealers, used car dealers, automobile service providers, etc.;4. Responsible for product usage promotion and value feedback;5. Responsible for maintaining the stickiness of partner merchants and providing continuous support;Job Requirements:1. Have experience in product and merchant operation of automotive internet platforms or e-commerce platforms, or management experience in automotive brand telemarketing business;2. Have more than 3 years of experience in Product Operation, be able to sort out operation standards based on product design and operation objectives, and promote the establishment of internal and external operation systems;3. Responsible, accountable, with strong execution ability, and possessing the capabilities and experience to drive work in complex environments;4. Proficient written and oral English communication skills; proficiency in Chinese or Arabic is preferred;5. Preference will be given to those with team management experience;6. Be willing to be stationed in the Middle East overseas;Other Requirements1.Salary 5000-8000AED2.Proficient in English and ArabicJob Type: Full-timePay: AED5,000.00 - AED8,000.00 per monthExperience:<ul><li>Automotive Industry: 3 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

Merchant operations Specialist- Automotive Industry

Legend Holding Group

Job Title: Service Advisor &ndash; Automotive Dealership Job Type: Full-TimeJob PurposeWe are looking for an experienced and customer-focused Service Advisor to join our automotive dealership team. As the main point of contact between customers and the service department, you will be responsible for ensuring excellent customer experiences, accurate diagnosis of vehicle issues, and smooth coordination between customers, technicians, and the parts department.Key Responsibilities<ul><li>Greet customers, assess service needs, and provide clear explanations of required work.</li><li>Prepare service estimates, recommend maintenance, and ensure parts/tools are available.</li><li>Create accurate service orders and manage scheduling of appointments.</li><li>Coordinate with technicians and parts department to ensure timely repairs.</li><li>Provide regular status updates to customers during the service process.</li><li>Handle customer inquiries, complaints, and ensure high satisfaction levels.</li><li>Promote additional services, recalls, and promotions to customers.</li><li>Review completed work, explain charges, and process payments.</li><li>Maintain accurate service records and ensure compliance with policies/warranty guidelines.</li></ul>Requirements<ul><li>5&ndash;6 years of proven experience as a Service Advisor, preferably in an automotive dealership.</li><li>High school diploma (required); degree/certification in automotive technology or business (preferred).</li><li>Strong communication and customer service skills.</li><li>Basic knowledge of vehicle systems, repairs, and maintenance procedures.</li><li>Ability to upsell services in a professional and customer-friendly manner.</li><li>Excellent organizational and time management skills.</li><li>Proficiency with dealership management systems (DMS) and basic office software.</li><li>Female candidates who can speak Arabic are preferred.</li></ul>Why Join Us<ul><li>Work with a professional and supportive team.</li><li>Opportunities for career development and growth.</li><li>Positive and customer-focused environment.</li></ul>Job Type: Full-time

Service Advisor

Noori Auto Service

Automotive Sales &amp; Service Advisor (UAE Experience Required) DIP-2, Dubai. Experience: Minimum 3-5 years in UAE Language: Must have strong Sales, Service &amp; Communication skills.We are looking for a skilled and customer-focused Automotive Sales &amp; Service Advisor to join our dynamic team.The ideal candidate should have:<ul><li>Minimum 3&ndash;5 years of relevant experience in the UAE automotive service industry</li><li>Excellent spoken and written English</li><li>Strong customer service and communication skills</li><li>Ability to explain technical details clearly to customers</li><li>Maintain sales data &amp; follow up with customers for services, job card creation, repair estimation, invoicing and coordination with workshop teams</li><li>Experience handling German, Japanese, or American vehicles is a plus</li></ul>How to Apply: Send your CV to : Nooriautoservice2024@gmail.comJob Type: Full-timeJob Type: Full-timePay: AED4,000.00 - AED6,000.00 per month

Automotive Sales & Service Advisor

ND Auto Garage LLC

WE ARE HIRING: SERVICE ADVISOR / RECEPTIONIST (LADIES ONLY) Join one of the UAE&rsquo;s leading automobile repair and maintenance experts! We are currently looking for a female candidate with strong customer service skills to join our front office team.Position:Service Advisor / ReceptionistKey Responsibilities:<ul><li>Welcome and assist customers at the front desk in a professional manner</li><li>Handle incoming calls, emails, and walk-in inquiries</li><li>Prepare job cards, repair orders, and invoices</li><li>Coordinate with technicians and workshop staff for job progress updates</li><li>Provide timely updates to customers regarding their vehicles</li><li>Maintain a clean and organized reception area</li><li>Perform general administrative and support duties as required</li></ul>Ideal Candidate Should Have:<ul><li>Prior experience in customer service or receptionist roles (automotive industry preferred)</li><li>Good communication and interpersonal skills</li><li>Basic knowledge of automotive services is an advantage</li><li>Organized, detail-oriented, and able to multitask</li><li>Proficiency in English (Arabic is a plus)</li><li>Female candidates only</li><li>Previous experience in the UAE is a plus</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Full-time employment with benefits</li><li>Friendly and professional work environment</li><li>Opportunity to grow with a leading auto service company</li></ul>Interested candidates may send their CVs to: info@ndautogarage.comJob Types: Full-time, Contract Contract length: 24 monthsExperience:<ul><li>Automotive Technician: 3 years (Required)</li></ul>

Service Advisor/ Receptionist

Explore 8453+ Automotive customer experience advisor in Dubai this September. Find roles across top companies and apply now to boost your career.