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b2b quality analyst sales support

Concentrix

<div>Job Title:
B2B Quality Analyst (Sales Support)
Job Description
The Sales Support Specialist provides support to the internal and external sales team by relieving them of administrative or related work. Uses intermediate to advanced level of knowledge of product and service offerings to support customers and sales teams.
<ul><li>Prepare quotes, contracts, and RFP/RFI responses
</li><li>Maintain quote documentation with accurate pricing and configurations
</li><li>Maintain sales demonstration tools and applications in support of sales teams
</li><li>Work within a few sources of data/systems to produce an outcome with some variability
</li><li>Practice a moderate level of independent judgement to make decisions
</li><li>Develop and deliver sales presentations and/or trainings in a professional and effective manner
</li><li>Maintain up-to-date awareness of company activities and industry trends
</li><li>Provide consistent follow up on opportunities or inquiries
</li><li>Assist customers in person, by phone, email, or live chat to help diagnose and research information regarding the use of a product or service
</li><li>Troubleshoot problems and assist customers to understand why a product is notworking properly or service is not meeting expectations
</li><li>Identify and summarize moderately complex issues for management review
</li><li>Work with teams and report directly to Support Manager
</li></ul>Location:
EGY Cairo - Plot no. 27, North Teseen st building 27
Language Requirements:
English (Required)
Time Type:
Full time</div>

B2B Quality Analyst (Sales Support)

TTEC

<div>Sales Analytics Analyst
Sales Analytics Analyst &ndash; Cairo
Bringing smiles is what we do at TTEC... for you and the customer. As a Sales Analytics Analyst working onsite in Cairo you&rsquo;ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
What You&rsquo;ll be Doing
In this role you will, gather, prepare, and analyze data for client sales and marketing programs. You will directly collect, validate, cleanse, and load data from internal or external systems into databases to enable successful user adoption of analytics tools and reports.
The position will work with Strategic Marketing Managers and other program support resources to provide analysis, creative feedback, and prepare findings for presentation to management and our clients
During a Typical Day, You&rsquo;ll
<ul><li>Partner with the line of business owners and other key stakeholders in GTM planning and the day to day running of the EMEA Rev Generation business.</li></ul>
<ul><li>Assist the Sales Managers accountable for achieving revenue goals across the B2B business. Diagnose gaps and develop action plans to improve performance across the region.</li></ul>
<ul><li>Drive the weekly and quarterly Forecast and Outlook process using pipeline analysis, data validation, and identify gaps and actions required.</li></ul>
<ul><li>Manage local execution of Sales Quota setting and validate attainment and exception requests.</li></ul>
<ul><li>Assess current business practices and provide innovative ways for improved efficiency and effectiveness</li></ul>
What You Bring to the Role
<ul><li>Tenured experience in sales operations or related field ideally in a BPO or contact center</li></ul>
<ul><li>Ability to be successful working in highly matrixed organization and able to build support and strong relationships with key stakeholders and peers</li></ul>
<ul><li>Ability to build QBR/MBR decks with specific use of sales data. A curious nature with the ability to challenge sales data and trends.</li></ul>
<ul><li>Strong Excel skills. Experience in CRM and data visualization tools (e.g. Sales Force SFDC, Tableau, Power BI) preferred</li></ul>
<ul><li>Exceptional interpersonal, presentation, and communication skills</li></ul>
<ul><li>Ability to work independently and prioritize, multi-task, and perform effectively under pressure. Work in a proactive manner</li></ul>
What You Can Expect
<ul><li>Supportive of your career and professional development</li></ul>
<ul><li>An inclusive culture and community minded organization where giving back is encouraged</li></ul>
<ul><li>A global team of curious lifelong learners guided by our company values</li></ul>
<ul><li>And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)</li></ul>
Visit www.mybenefits.ttec.com for more information.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-Onsite 
Primary Location: EG-Cairo-Cairo</div>

Sales Analytics Analyst

<div>Job Title:
B2B Quality Evaluator
Job Description
The Sales Support Specialist provides support to the internal and external sales team by relieving them of administrative or related work. Uses intermediate to advanced level of knowledge of product and service offerings to support customers and sales teams.
<ul><li>Prepare quotes, contracts, and RFP/RFI responses
</li><li>Maintain quote documentation with accurate pricing and configurations
</li><li>Maintain sales demonstration tools and applications in support of sales teams
</li><li>Work within a few sources of data/systems to produce an outcome with some variability
</li><li>Practice a moderate level of independent judgement to make decisions
</li><li>Develop and deliver sales presentations and/or trainings in a professional and effective manner
</li><li>Maintain up-to-date awareness of company activities and industry trends
</li><li>Provide consistent follow up on opportunities or inquiries
</li><li>Assist customers in person, by phone, email, or live chat to help diagnose and research information regarding the use of a product or service
</li><li>Troubleshoot problems and assist customers to understand why a product is notworking properly or service is not meeting expectations
</li><li>Identify and summarize moderately complex issues for management review
</li><li>Work with teams and report directly to Support Manager
</li></ul>Location:
EGY Cairo Maadi Location
Language Requirements:
English (Required)
Time Type:
Full time2025-12-30</div>

B2B Quality Evaluator

Acino

<div>The CRM Analyst is responsible for managing, analyzing, and optimizing customer relationship management (CRM) systems to support the commercial organization. This role ensures high data quality, delivers actionable insights, and drives effective utilization of CRM tools by sales, marketing, and medical teams. The CRM Analyst partners closely with Sales Force, Marketing, Digital, and IT to maximize customer engagement and field force productivity. 


Key Responsibilities
<ul>
<li>Maintain, configure, and optimize the CRM platform (e.g., Salesforce, OCE).</li>
<li>Ensure data accuracy, consistency, and completeness across all customer and activity records.</li>
<li>Manage user access, workflows, and system updates in coordination with IT and global teams.</li>
</ul><ul><li>Provide day‑to‑day support to sales teams on CRM usage, reporting, and troubleshooting.</li>
<li>Conduct CRM training for new recruits and refresher training for existing users.</li>
<li>Monitor CRM adoption and recommend interventions to improve usage.</li>
</ul><ul><li>Analyze CRM activity data to identify trends in customer engagement, sales call effectiveness, coverage, and frequency.</li>
<li>Generate dashboards and reports for Sales, Commercial Excellence, and Marketing teams.</li>
<li>Evaluate campaign performance and customer journey insights to support omnichannel execution.</li>
</ul><ul><li>Collaborate with cross‑functional teams to improve CRM workflows, segmentation, targeting, and call planning.</li>
<li>Support SFE initiatives such as territory optimization, KPI tracking, and incentive input validation.</li>
<li>Recommend enhancements to CRM system features and business processes.</li>
</ul><ul><li>Ensure all CRM processes align with company regulations, data privacy, and internal SOPs.</li>
<li>Conduct periodic audits to maintain high data quality and compliance standards.</li></ul> 


Qualifications &amp; Experience:
<ul>
<li>Bachelor&rsquo;s degree in business, Computer Science, Pharmacy, Engineering, Data Analytics, or related field.</li>
<li>2&ndash;5 years of experience in CRM, data analytics, or commercial excellence&mdash;preferably in the pharmaceutical or healthcare industry.</li>
<li>Strong proficiency in CRM systems such as:</li>
<li>Solid analytical skills with experience using: Excel / Power PI / SQL is a plus.</li>
</ul><ul><li>Understanding of database structures and data integration processes.</li>
<li>Ability to analyze and interpret sales activity, customer data, and field force performance metrics.</li>
<li>Experience building dashboards, reports, and automated insights.</li>
</ul><ul><li>Strong communication and stakeholder management skills.</li>
<li>Ability to work cross‑functionally with sales, marketing, IT, and compliance.</li>
<li>High attention to detail with structured problem‑solving capability.</li>
<li>Proactive, customer‑centric mindset with a passion for enabling commercial teams.</li>
</ul><ul><li>Familiarity with multichannel marketing data (emails, events, detailing).</li>
<li>Understanding of SFE metrics (coverage, frequency, call quality, KPIs).</li></ul> 


This is the opportunity to join a very dynamic organization, where decisions are taken fast and where you can actively participate in shaping our future. If this sounds exciting, we would love to hear more about you!</div>

CRM Analyst

Hyyperworld Ltd

Position Type: Full-Time / Remote Reports To: Sales Manager / Business Development ManagerSalary: $300 per month plus commissionJob SummaryWe are seeking a seasoned, high-performance Expert Caller to act as the primary bridge between our marketing efforts and our sales team. The expert caller will be responsible for proactively reaching out to potential B2B/B2C leads, qualifying them based on specific criteria, and scheduling high-quality appointments for our sales executives. In addition to calling, this role requires strong administrative skills to manage CRM data, follow-ups, and pipeline reporting.Key Responsibilities<ul><li>Outbound Prospecting &amp; Cold Calling: Execute high-volume outbound calls (cold and warm) to identify and engage prospective clients.</li><li>Appointment Setting: Coordinate, schedule, and confirm sales appointments/meetings for Account Executives, ensuring accurate time zone management and calendar updates.</li><li>Lead Qualification: Assess prospective clients against company criteria (e.g., BANT - Budget, Authority, Need, Timeline) to ensure high-quality leads enter the pipeline.</li><li>CRM &amp; Administrative Duties: Meticulously log all calls, emails, and interaction notes in the CRM (e.g., Salesforce, HubSpot). Perform administrative tasks like updating database records and managing follow-up sequences.</li><li>Objection Handling: Utilize advanced persuasion techniques to overcome objections, respond to inquiries, and turn rejections into opportunities.</li><li>Script Personalization: Adapt provided scripts to engage different personalities naturally without sounding robotic.</li></ul>Required Skills &amp; Qualifications<ul><li>Experience: 5+ years of experience in outbound sales, appointment setting</li><li>Communication: Exceptional verbal and written English communication skills, with a professional and friendly phone demeanor.</li><li>Technical Proficiency: Proficiency in CRM software (Salesforce, HubSpot, Pipedrive) and VoIP phone systems.</li><li>Persistence &amp; Resilience: A thick-skinned, results-driven mindset that thrives under pressure and handles rejection gracefully.</li><li>Organization: Strong organizational skills to manage, follow up, and track a high volume of leads.</li><li>Research Abilities: Ability to perform quick research on prospects using LinkedIn or search engines to personalize outreach.</li></ul>Preferred Qualifications<ul><li>Experience in B2B sales or high-ticket service industries.</li><li>Experience using sales automation tools (e.g., Apollo.io, Salesloft).</li></ul>Job Types: Full-time, PermanentPay: E&pound;15,000.00 per monthApplication Question(s):<ul><li>Are you comfortable with this work mode. Monday - Friday (7am - 8pm UK Time), Sundays (4.5 hours work)</li></ul>Experience:<ul><li>Expert calling: 2 years (Required)</li><li>Sales: 2 years (Preferred)</li><li>Appointment setting: 2 years (Preferred)</li></ul>

Expert Callers (All Egyptians)

Floward

<div>
 Floward
 
 
 
 Job Purpose
 
 
 
 The Business Development Officer supports the company&rsquo;s corporate sales strategy by identifying new business opportunities, assisting in lead generation, and coordinating the preparation of client proposals. This role contributes to expanding the company&rsquo;s corporate client base and ensuring smooth sales operations to drive revenue and client satisfaction.
 
 
 
 Key Responsibilities
 
 
 
 
 Lead Generation &amp; Client Outreach
 
 
 
 <ul>
 <li>
 Assist in identifying potential B2B clients through research and market analysis.
 </li>
 <li>
 Support outreach initiatives, including cold calling, emailing, and social media messaging to qualify leads.
 </li>
 <li>
 Maintain a prospecting list and follow up regularly to keep the pipeline active.
 
 
 </li>
 </ul>
 
 Proposal &amp; Sales Support
 
 
 
 <ul>
 <li>
 Assist in preparing proposals, quotations, and presentations tailored to client requirements.
 </li>
 <li>
 Help coordinate follow-ups on submitted proposals to monitor progress.
 </li>
 <li>
 Maintain accurate records of all sales-related documentation.
 
 
 </li>
 </ul>
 
 Client Coordination &amp; Internal Liaison
 
 
 
 <ul>
 <li>
 Serve as a point of contact for basic client inquiries and support their day-to-day needs.
 </li>
 <li>
 Liaise with the operations and marketing teams to ensure service delivery aligns with client expectations.
 </li>
 <li>
 Keep updated records of client communications and interactions.
 
 
 </li>
 </ul>
 
 Sales Reporting &amp; Administrative Support
 
 
 
 <ul>
 <li>
 Maintain accurate CRM data and update sales trackers.
 </li>
 <li>
 Assist in preparing regular sales activity reports for review.
 </li>
 <li>
 Gather client feedback post-delivery to help improve future services.
 
 
 </li>
 </ul>
 
 Education
 
 
 
 
 Skills and Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 1&ndash;3 years of experience in sales support, business development, or a related field.
 </li>
 <li>
 Exposure to B2B, e-commerce, or gifting sectors is an advantage.
 
 
 </li>
 </ul>
 
 Technical Skills
 
 
 
 <ul>
 <li>
 Proficient in Microsoft Office Suite (Excel, PowerPoint, Word).
 </li>
 <li>
 Familiarity with CRM tools is a plus.
 
 
 </li>
 </ul>
 
 Soft Skills
 
 
 
 <ul>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Organized with attention to detail.
 </li>
 <li>
 Proactive attitude and eager to learn.
 </li>
 </ul>
</div>

Business Development Officer

Immensa

<div>
 
 
 Account-Based Marketing Specialist &ndash; Energy
 
 
 
 
 Cairo, Egypt | Full-time
 
 
 
 
 About Immensa
 
 
 
 Immensa is transforming how the world&rsquo;s largest energy companies address critical spare part challenges. Our solutions help asset-intensive organisations decrease over-stocking, reduce downtime, manage obsolescence, and strengthen supply chain resilience through advanced digital inventory and distributed manufacturing technologies.
 
 
 We work with some of the world&rsquo;s largest Oil &amp; Gas and energy organisations, supporting mission-critical operations where reliability, quality, and trust are essential.
 
 
 As Immensa expands its
 
 strategic enterprise account model across approximately 50 global target customers
 
 , we are strengthening our marketing team with an
 
 Account-Based Marketing capability
 
 designed to support deeper engagement with priority accounts.
 
 
 
 
 
 
 
 
 
 Role Overview
 
 
 
 We are seeking an
 
 Account-Based Marketing Specialist
 
 to support Immensa&rsquo;s marketing and commercial teams by developing targeted engagement initiatives for our strategic energy accounts.
 
 
 Reporting to the
 
 Marketing Manager
 
 , this role will focus on executing Account-Based Marketing programmes that help build awareness, strengthen relationships, and generate momentum within priority customers.
 
 
 Working closely with Strategic Account Directors, Solutions Consultants, and the broader commercial team, you will design highly targeted campaigns and content aimed at engaging multiple stakeholders within complex enterprise energy organisations.
 
 
 This role is ideal for someone who enjoys
 
 strategic B2B marketing, targeted campaign execution, and close collaboration with enterprise sales teams
 
 .
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Account-Based Marketing Execution
 
 
 
 &bull; Support the development and execution of Account-Based Marketing programmes targeting Immensa&rsquo;s strategic energy accounts
 
 
 &bull; Develop tailored engagement plans for priority customers and key stakeholders
 
 
 &bull; Align marketing initiatives with the account strategies of Strategic Account Directors
 
 
 
 
 
 
 
 
 
 Targeted Campaign Development
 
 
 
 &bull; Design and deliver personalised marketing initiatives aimed at specific companies and stakeholder groups
 
 
 &bull; Develop messaging that resonates with engineering, operations, supply chain, and leadership audiences within energy organisations
 
 
 &bull; Support the creation of account-specific marketing materials and engagement campaigns
 
 
 
 
 
 
 
 
 
 Stakeholder Engagement Support
 
 
 
 &bull; Help increase awareness and engagement within strategic accounts
 
 
 &bull; Identify opportunities to engage new stakeholders and expand Immensa&rsquo;s presence within target organisations
 
 
 &bull; Support the commercial team with marketing initiatives that strengthen relationships and credibility
 
 
 
 
 
 
 
 
 
 Content &amp; Thought Leadership
 
 
 
 &bull; Collaborate with the Marketing Manager and subject matter experts to develop relevant content for priority accounts
 
 
 &bull; Support creation of case studies, technical marketing materials, and industry insights
 
 
 &bull; Ensure messaging reinforces Immensa&rsquo;s positioning as a leader in Digital Inventory and distributed manufacturing
 
 
 
 
 
 
 
 
 
 Campaign Measurement &amp; Insights
 
 
 
 &bull; Track engagement across strategic accounts and measure campaign effectiveness
 
 
 &bull; Provide insights to marketing and commercial teams on engagement trends and opportunities
 
 
 &bull; Continuously optimise ABM programmes based on results and feedback
 
 
 
 
 
 
 
 
 
 Ideal Background
 
 
 
 &bull; 3&ndash;6 years&rsquo; experience in
 
 B2B marketing, enterprise marketing, or Account-Based Marketing roles
 
 
 
 &bull; Experience supporting
 
 sales teams targeting large enterprise customers
 
 
 
 &bull; Familiarity with
 
 Account-Based Marketing strategies and tools
 
 
 
 &bull; Experience working in
 
 Energy, Oil &amp; Gas, or asset-intensive sectors
 
 is highly desirable
 
 
 Professionals with experience in
 
 enterprise technology, deep tech, or complex B2B marketing environments
 
 are particularly well suited for this role.
 
 
 
 
 
 
 
 
 
 Skills &amp; Attributes
 
 
 
 &bull; Strong understanding of
 
 Account-Based Marketing principles and best practices
 
 
 
 &bull; Ability to translate complex technical solutions into compelling marketing narratives
 
 
 &bull; Analytical mindset with the ability to measure and optimise campaigns
 
 
 &bull; Strong communication and stakeholder management skills
 
 
 &bull; Creative thinker capable of developing targeted engagement strategies
 
 
 &bull; Comfortable working closely with commercial and technical teams
 
 
 
 
 
 
 
 
 
 What Success Looks Like
 
 
 
 &bull; Increased engagement and awareness within Immensa&rsquo;s strategic energy accounts
 
 
 &bull; Strong alignment between marketing programmes and account strategies
 
 
 &bull; Targeted campaigns that support relationship building and deal progression
 
 
 &bull; High-quality marketing materials that strengthen Immensa&rsquo;s credibility with energy customers
 
 
 
 
 
 
 
 
 
 Why Join Immensa?
 
 
 
 &bull; Help shape how the world&rsquo;s largest energy companies adopt Digital Inventory
 
 
 &bull; Work closely with strategic account teams engaging global energy leaders
 
 
 &bull; Be part of building a modern Account-Based Marketing capability in a high-impact sector
 
 
 &bull; Join a growing company with global ambition and meaningful impact
 
 <li>
 
 </li>
</div>

Account based Marketing Specialist

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