f&b team leader - banquet

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restaurant manager - the pavilion (short-term) Jobs in Muscat

restaurant manager - the pavilion (short-term)

assistant f&b manager

banquet manager

Louvre Hotels Group MENA

<div>
 As a Food &amp; Beverage Manager, you are entrusted with the strategic oversight and operational management of both front and back-of-house food and beverage operations. Your role is pivotal in ensuring customer satisfaction and delivering high-quality service, all while surpassing financial objectives. This includes effective management of profit and quality across various food and beverage outlets, encompassing restaurants, catering, and banquet operations. Key responsibilities include:
 
 
 
 Key Job Responsibilities:
 
 
 
 <ul>
 <li>
 Develop and implement strategies to enhance overall guest experience and satisfaction.
 </li>
 <li>
 Collaborate with culinary and kitchen team to create innovative and appealing menus.
 </li>
 <li>
 Coordinate and execute special events, banquets, and catering functions.
 </li>
 <li>
 Oversee inventory management, ensuring proper stock levels and minimizing waste.
 </li>
 <li>
 Establish and maintain strong relationships with vendors and suppliers for quality sourcing.
 </li>
 <li>
 Conduct regular market analysis to identify trends, competition, and opportunities for improvement.
 </li>
 <li>
 Enforce health and safety regulations, including food safety and sanitation standards.
 </li>
 <li>
 Implement cost control measures and monitor expenses to optimize departmental profitability.
 </li>
 <li>
 Drive continuous improvement initiatives in service standards and operational efficiency.
 </li>
 <li>
 Lead and participate in regular colleagues&rsquo; meetings to ensure effective communication and team cohesion.
 </li>
 <li>
 Foster a positive and inclusive work environment, promoting high morale and engagement.
 </li>
 <li>
 Coach, train, and manage the F&amp;B colleagues.
 </li>
 <li>
 Maintain high standards of food &amp; beverage quality and guest service.
 </li>
 <li>
 Achieve budgeted revenues and expenses while maximizing profitability in the food &amp; beverage department.
 </li>
 <li>
 Contribute to the profitability and guest satisfaction perception of other hotel departments.
 </li>
 <li>
 Enhance guest satisfaction by improving the product through colleague development, job engineering, and quality image.
 </li>
 <li>
 Ensure compliance with business operations and legal regulations.
 </li>
 <li>
 Market the food &amp; beverage outlets, develop and manage the implementation of menus, package deals, promotions, displays, decorations, and presentations within corporate guidelines to meet/exceed sales and financial goals.
 </li>
 <li>
 Implement and manage all company programs to ensure compliance with standard operating procedures (SOPs).
 </li>
 <li>
 Uphold environmental, health, and safety standards in alignment with organizational policies.
 </li>
 <li>
 Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.
 </li>
 </ul>
</div>

Food & Beverage Manager - Pre-Opening

Shangri-La Group

<div>
 
 Shangri-La Barr Al Jissah Muscat
 
 , Sultanate of Oman
 
 
 Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La&rsquo;s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
 
 Event Sales Executive
 
 
 The Event Sales Executive is responsible for generating and converting event-related business opportunities, ensuring smooth planning and flawless execution of meetings, banquets, weddings, and social functions. This role focuses on client relationship management, sales conversion, and effective coordination with internal departments to deliver memorable guest experiences while maximizing revenue and profitability.
 
 
 Key Responsibilities
 
 
 Sales &amp; Business Development
 
 
 <ul>
 <li>
 Actively solicit new event business through sales calls, networking, referrals, and follow-ups.
 </li>
 <li>
 Prepare and present proposals, quotations, and contracts tailored to client requirements.
 </li>
 <li>
 Maximize sales opportunities by upselling banquet packages, F&amp;B options, and value-added services.
 </li>
 <li>
 Maintain a healthy pipeline of leads and ensure timely conversion of inquiries into confirmed bookings.
 
 
 </li>
 </ul>
 Client Relationship Management
 
 
 <ul>
 <li>
 Build and maintain strong relationships with corporate clients, wedding planners, travel agents, and social event organizers.
 </li>
 <li>
 Conduct site inspections and pre-event meetings with clients to understand needs and expectations.
 </li>
 <li>
 Provide personalized service, ensuring clear communication and professional handling of all client inquiries.
 </li>
 <li>
 Implement effective post-event follow-ups to secure repeat and referral business.
 
 
 </li>
 </ul>
 Event Coordination &amp; Execution
 
 
 <ul>
 <li>
 Liaise with the Groups &amp; Events, Banquet Operations, Culinary, and F&amp;B teams to ensure seamless event delivery.
 </li>
 <li>
 Communicate all event details accurately in Banquet Event Orders (BEOs).
 </li>
 <li>
 Attend pre-event briefings and, when necessary, support on-site coordination to guarantee flawless service.
 </li>
 <li>
 Handle last-minute changes and ensure quick, professional resolution of client concerns.
 
 
 </li>
 </ul>
 Administration &amp; Reporting
 
 
 <ul>
 <li>
 Maintain accurate client records and contracts in the CRM system.
 </li>
 <li>
 Prepare daily, weekly, and monthly sales reports, highlighting pipeline progress and conversion ratios.
 </li>
 <li>
 Track event revenue, average checks, and covers to support forecasting and budgeting.
 
 
 </li>
 </ul>
 Financial Responsibility
 
 
 <ul>
 <li>
 Achieve assigned revenue targets through proactive sales and upselling strategies.
 </li>
 <li>
 Ensure pricing and contract negotiations align with company profitability guidelines.
 </li>
 <li>
 Monitor payment schedules, deposits, and invoicing to support financial accuracy.
 
 
 </li>
 </ul>
 Teamwork &amp; Collaboration
 
 
 <ul>
 <li>
 Work closely with the Director of Groups &amp; Events and Sales Managers to align on strategy and key accounts.
 </li>
 <li>
 Collaborate with marketing for promotional materials, event packages, and social media campaigns.
 </li>
 <li>
 Support banquet operations and service teams during peak periods or high-profile events.
 
 
 </li>
 </ul>
 Key Competencies
 
 
 <ul>
 <li>
 Strong sales, negotiation, and customer service skills.
 </li>
 <li>
 Excellent organizational abilities and attention to detail.
 </li>
 <li>
 Ability to handle multiple inquiries and events simultaneously.
 </li>
 <li>
 Professional communication skills, both written and verbal.
 </li>
 <li>
 Proficiency in CRM systems, Microsoft Office, and event management software.
 </li>
 </ul>
</div>

Event Sales Executive

Grand Hyatt

<div>
 
 Organization- Grand Hyatt Muscat
 
 
 
 
 Summary
 
 
 
 You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.
 
 
 The Team Leader - Outlet is responsible to assist the Outlet Manager in ensuring that the outlet is managed efficiently according to the established concept statement, providing courteous, professional, efficient and flexible service at all times.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Ideally with a relevant degree or diploma in Hospitality or Tourism management.
 </li>
 <li>
 Minimum 2 years work experience hotel operations.
 </li>
 <li>
 Good problem solving, administrative and interpersonal skills are a must.
 </li>
 </ul>
</div>

F&B Team Leader - Banquet

IHG Hotels & Resorts

<div>
 At Crowne Plaza Muscat OCEC, we are looking for a passionate and detail-oriented Crowne Meeting Manager to lead and deliver seamless, professional, and memorable meetings and events for our guests. As the single point of contact for all event planners, you will ensure the success of every event from initial inquiry to final billing, aligned with IHG&rsquo;s &ldquo;Meetings Service Promise&rdquo; and the Crowne Plaza Meetings brand standards. You will play a pivotal role in delivering exceptional experiences for business travellers and event organizers at our premier hotel located adjacent to the Oman Convention &amp; Exhibition Centre.
 
 
 YOUR DAY-TO-DAY:
 
 
 <ul>
 <li>
 Act as the single point of contact for all assigned meeting planners and event organizers.
 </li>
 <li>
 Conduct pre-event consultations to understand client needs, objectives, and expectations.
 </li>
 <li>
 Work closely with the Sales, Reservations, F&amp;B, and Banquet teams to confirm event details.
 </li>
 <li>
 Prepare and distribute Banquet Event Orders (BEOs) and other internal communication to operational teams.
 </li>
 <li>
 Assist clients with meeting room setups, A/V requirements, signage, branding, menus, and accommodation arrangements.
 </li>
 <li>
 Be present during events to coordinate and ensure service excellence.
 </li>
 <li>
 Serve as the onsite contact for clients, ensuring smooth execution and timely resolution of any issues.
 </li>
 <li>
 Communicate in real-time with relevant departments to handle last-minute changes or requests.
 </li>
 <li>
 Monitor quality of services delivered throughout the event lifecycle.
 </li>
 <li>
 Conduct post-event evaluations with clients to gather feedback and identify areas of improvement.
 </li>
 <li>
 Ensure accurate and timely billing in coordination with the Finance department.
 </li>
 <li>
 Follow up on future business potential and maintain relationships for repeat business.
 
 
 </li>
 </ul>
 WHAT WE NEED FROM YOU:
 
 
 <ul>
 <li>
 Degree or diploma in Hospitality Management, Business, or related field.
 </li>
 <li>
 Minimum of 2&ndash;3 years in Meetings &amp; Events, Banquet Sales, or similar roles within a 4- or 5-star hotel.
 </li>
 <li>
 Experience in handling corporate meetings, conferences, exhibitions, and social events.
 </li>
 <li>
 Previous IHG experience or familiarity with IHG standards is highly preferred.
 </li>
 <li>
 Strong communication and interpersonal skills, both written and verbal.
 </li>
 <li>
 Proficient in Microsoft Office, Delphi.fdc, Opera, or similar hotel management systems.
 </li>
 <li>
 Strong organizational and multi-tasking abilities.
 </li>
 <li>
 High attention to detail and commitment to delivering outstanding service.
 </li>
 <li>
 Ability to remain calm under pressure and problem-solve on the spot.
 </li>
 <li>
 Knowledge of AV equipment, room setups, and event operations.
 
 
 </li>
 </ul>
 WHAT YOU CAN EXPECT FROM US:
 
 
 We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life &ndash; including a full uniform, impressive room discounts, and some of the best training in the business.
 
 
 Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
 
 IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.
 
 
 So, join us and you&rsquo;ll become part of our ever-growing global family.
 
 
 Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.
 
 
 Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
 
 
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>

Crowne Meeting Manager

Hyatt

<div><div>Summary<div> 
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. 
The Team Leader - Outlet is responsible to assist the Outlet Manager in ensuring that the outlet is managed efficiently according to the established concept statement, providing courteous, professional, efficient and flexible service at all times.</div></div><div> 
Qualifications<div><ul><li>
Ideally with a relevant degree or diploma in Hospitality or Tourism management.</li><li>
Minimum 2 years work experience hotel operations.</li><li>
Good problem solving, administrative and interpersonal skills are a must.</li></ul></div></div></div>

F&B TEAM LEADER - BANQUET

Mandarin Oriental

<div>
 
 Sous Chef &ndash; Pastry and Bakery
 
 
 
 Mandarin Oriental Muscat is looking for a
 
 Sous Chef &ndash; Pastry and Bakery
 
 
 
 to join our
 
 Kitchen
 
 team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 
 Mandarin Oriental Muscat
 
 
 
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 
 
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 
 
 
 Departmental
 
 
 
 <ul>
 <li>
 Assisting the Pastry Chef to oversee all operational and administrative aspects of the Main Pastry production (including Banquet, In-Room Dining, Caf&eacute; Citrus, Mandarin Cake Shop and Lounges) as appropriate and be able to prioritise the required level of engagement in all areas depending on business volumes and other related parameters.
 </li>
 <li>
 Create and maintain a great synergy between Outlets and Main Production Pastry and Bakery kitchen to assure maximum efficiency.
 </li>
 <li>
 Work closely with the respective restaurant manager and executive chef to plan menus, prices, and promotional events for the Restaurants to maximize revenue generating opportunities in line with market demands.
 </li>
 <li>
 Regularly review menus regarding popularity of dishes, food cost and seasonality with the respective Restaurant Manager and suggest new menu proposals to the Pastry Chef.
 </li>
 <li>
 Ensure plating guides and standard setup guides are up to date and distributed appropriately.
 </li>
 <li>
 Ensure plating guides and standard setup guides are followed according to set dish description, cooking method and presentation image.
 </li>
 <li>
 Ensure that all Pastry and Bakery cuisine are prepared in the most authentic way as standards set agreed by the Executive Chef &amp; Pastry Chef.
 </li>
 <li>
 Regularly inspect the quality of the Pastry and Bakery ingredients and measure them for specific recipes.
 </li>
 <li>
 Support Restaurant Manager in overview of all IG point of sales related set ups and carry out regular check on accuracy of all items.
 </li>
 <li>
 Constantly identify areas for improvement in food and beverage quality by reviewing various quality audit reports, guest comment cards and guest incident reports, and formulate action plans accordingly, also in cooperation with the respective Restaurant Manager.
 </li>
 <li>
 Encourage proactive, efficient, and effective inter-departmental communication within and beyond the Food and Beverage division to promote a climate of teamwork and enthusiasm.
 </li>
 <li>
 Provide leadership, direction, and support to all colleagues at any time.
 </li>
 <li>
 Train, evaluate and schedule all colleagues in accordance with the applicable standards, policies and as per the overall business requirements.
 </li>
 <li>
 Liaise with the Learning &amp; Development Manager on departmental learning and development needs for all colleagues of the restaurants and oversee the overall.
 </li>
 <li>
 training activities of the outlets including a heavy involvement in classroom training, role plays and on the job trainings.
 </li>
 <li>
 Prepare a weekly roster to schedule all colleagues effectively to maintain the standards of Mandarin Oriental while operating within budgeted labour cost guidelines and headcounts, depending on the business volume.
 </li>
 <li>
 Observe all aspects of the business forecasts and plan effectively to make most efficient arrangements for manpower, equipment and supplies accordingly.
 </li>
 <li>
 Support the Steward team in creating the cleaning and side duty schedules for all positions and ensure compliance and follow through.
 </li>
 <li>
 Oversee and follow through the food safety standards set by Mandarin Oriental Muscat, Safe &amp; Sound and through the local Muscat Municipality rules and regulation.
 </li>
 <li>
 Always supervise the maintenance and cleanliness of the Kitchens and Stewarding area and carry out daily checks and monthly walk-throughs with the respective stewarding and engineering colleagues. Follow up accordingly on the produced reports to achieve an immaculate environment.
 </li>
 <li>
 Ensure proper care, security and maintenance of all hotel equipment through attentive supervision.
 </li>
 <li>
 Ensure that all buffet displays are food safe, creative, clean and with attention to detail as per set standards by the Pastry Chef.
 </li>
 <li>
 Ensure that Mandarin Oriental, Muscat&rsquo;s grooming, and appearance standards are implemented and always maintained to reflect an image of professionalism and care.
 </li>
 <li>
 Personally follow up with guests where possible and accommodate special request as required including dietary requirements.
 </li>
 <li>
 Ensure customer satisfaction in accordance with the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.
 </li>
 <li>
 Constantly drive and motivate the team to create specific WOW moments to surprise and delight guests in the Restaurants in cooperation with the Restaurant Managers.
 </li>
 <li>
 Communicate Rules &amp; Regulations to all colleagues by using the Colleague Handbook and any other appropriate documents.
 </li>
 <li>
 Conduct counselling and disciplinary action as appropriate in accordance with Mandarin Oriental, Muscat&rsquo;s procedures.
 </li>
 <li>
 Conduct daily meetings with the team and provide a regular forum for two-way communication with the whole team.
 </li>
 <li>
 Conduct weekly hands-on dish training to ensure food knowledge and cooking methods are always up to date.
 </li>
 <li>
 Ensure recipe costings for Pastry and Bakery are up to date and in line with selling prices.
 </li>
 <li>
 Oversee and take full responsibility of all food safety related administration.
 </li>
 <li>
 Ensure support is given to the Commissary for the daily market list and inventory control.
 </li>
 <li>
 Maintain solid records of all holiday and PH clearance and assure none are accumulated within the Pastry and Bakery Kitchen.
 </li>
 <li>
 Monitor the monthly P&amp;L and food cost and carry out regular detailed analysis of outlet related financial information including menu engineering.
 </li>
 <li>
 Follow all procedures, policies and practices about the Jardine accounting related requirements for the culinary department.
 </li>
 <li>
 Support Banquet if required for any events or outside catering events with manpower or with actual dishes.
 </li>
 <li>
 To be updated with the latest food trends in the Food &amp; Beverage industry to ensure that Pastry and Bakery are in line or ahead with international standards.
 </li>
 <li>
 Plan and execute special promotional activities for the outlets and plan for festive season events related to the outlet.
 </li>
 <li>
 Perform any other reasonable duties as required by the Executive Chef &amp; Pastry Chef.
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 </li>
 </ul>
</div>

Sous Chef / Pastry and Bakery - 6-Month Contract

<div>
 
 Shangri-La Barr Al Jissah Muscat , Sultanate of Oman
 
 
 Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La&rsquo;s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
 
 
 
 The Director of Groups &amp; Events is responsible for the strategic leadership, operational efficiency, and financial performance of the Groups &amp; Events division. This role ensures seamless execution of conferences, banquets, weddings, and corporate functions, delivering exceptional guest experiences while maximizing revenue and profitability. The incumbent will oversee the Events, Catering, and Banqueting teams, collaborating closely with Sales, F&amp;B, Rooms, and other departments to uphold Shangri-La&rsquo;s service standards and reputation for excellence.
 
 
 
 
 Key Responsibilities
 
 
 
 
 Event Planning &amp; Execution
 
 
 
 <ul>
 <li>
 Ensure flawless planning and delivery of all events, meetings, and banquets in line with guest expectations and brand standards.
 </li>
 <li>
 Conduct regular site inspections of function venues and back-of-house areas to monitor setup, cleanliness, and service readiness.
 </li>
 <li>
 Oversee event design, theming, and service delivery to maintain creativity, attention to detail, and consistency.
 </li>
 <li>
 Coordinate with culinary and F&amp;B teams to ensure quality, timing, and presentation of food and beverage offerings.
 
 
 </li>
 </ul>
 
 Guest Experience &amp; Service Standards
 
 
 
 <ul>
 <li>
 Guarantee personalized service by understanding guest needs and providing tailored event solutions.
 </li>
 <li>
 Implement and maintain service guidelines with strong emphasis on guest satisfaction and service recovery.
 </li>
 <li>
 Engage directly with event hosts and key clients to build long-term relationships and ensure repeat business.
 
 
 </li>
 </ul>
 
 Hygiene, Safety &amp; Compliance
 
 
 
 <ul>
 <li>
 Enforce Shangri-La&rsquo;s hygiene, safety, and sanitation protocols across all banquet and meeting spaces.
 </li>
 <li>
 Ensure compliance with fire safety, health, and licensing requirements for all events.
 
 
 </li>
 </ul>
 
 Administration, Reports &amp; Communication
 
 
 
 <ul>
 <li>
 Review daily and overnight reports to track event operations and progress.
 </li>
 <li>
 Share key information and updates from other divisions with the Groups &amp; Events team.
 </li>
 <li>
 Conduct daily and pre-event briefings with banquet leaders and planners to ensure operational alignment.
 </li>
 <li>
 Attend EXCOM meetings and contribute insights related to events and group business.
 
 
 </li>
 </ul>
 
 Meetings &amp; Reviews
 
 
 
 <ul>
 <li>
 Lead monthly Groups &amp; Events meetings to review:
 </li>
 <ul>
 <li>
 Maintenance needs and Engineering updates
 </li>
 <li>
 Sales &amp; Catering pipeline updates
 </li>
 <li>
 Event achievements, challenges, and feedback
 </li>
 <li>
 Training needs and service improvement plans
 
 </li>
 </ul>
 </ul>
 
 Budgeting &amp; Forecasting
 
 
 
 <ul>
 <li>
 Prepare annual budgets and forecasts for the Groups &amp; Events division based on historical data, market trends, and future demand.
 </li>
 <li>
 Monitor daily revenue, covers, and average spend per event.
 </li>
 <li>
 Provide rolling three-month forecasts and highlight variances to RGM and DOF.
 
 
 </li>
 </ul>
 
 Strategic Leadership
 
 
 
 <ul>
 <li>
 Develop and execute business strategies to grow MICE (Meetings, Incentives, Conferences, and Exhibitions) and social event market share.
 </li>
 <li>
 Identify and pursue new business opportunities through competitor analysis and market intelligence.
 </li>
 <li>
 Drive innovation in event offerings, packages, and guest experiences while maintaining profitability.
 
 
 </li>
 </ul>
 
 Operational Management
 
 
 
 <ul>
 <li>
 Oversee day-to-day operations of banqueting, events, and catering services.
 </li>
 <li>
 Ensure timely and accurate event setup, service delivery, and breakdown.
 </li>
 <li>
 Maintain high standards of d&eacute;cor, equipment, and service across all event venues.
 
 
 </li>
 </ul>
 
 Financial Oversight
 
 
 
 <ul>
 <li>
 Manage event-related financials, including revenue generation, cost control, and profitability analysis.
 </li>
 <li>
 Optimize cost per cover and monitor cost of sales in coordination with F&amp;B and Culinary.
 </li>
 <li>
 Implement yield strategies for banquet spaces to maximize revenue opportunities.
 
 
 </li>
 </ul>
 
 Team Development
 
 
 
 <ul>
 <li>
 Lead, coach, and develop the Groups &amp; Events leadership team to deliver consistent excellence.
 </li>
 <li>
 Foster a culture of collaboration, accountability, and guest-centric service.
 </li>
 <li>
 Ensure succession planning and professional growth through training and development programs.
 
 
 </li>
 </ul>
 
 Client &amp; Guest Engagement
 
 
 
 <ul>
 <li>
 Build strong partnerships with corporate, government, and social clients to drive repeat and referral business.
 </li>
 <li>
 Actively participate in client meetings, pre-event planning sessions, and post-event evaluations.
 </li>
 <li>
 Develop client appreciation initiatives and maintain strong networks within the local and regional MICE market.
 </li>
 </ul>
</div>

Director of Groups and Events

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