barista

barista (full time)

barista | boston

cashier

food service cashier

barista and cashier

Vivi Cafe Mass Ave.

<p>Be one of our expert Bubble Tea Barista in a fun working environment. No experience is necessary. Flexible schedules and paid vacation for full-timers and free drinks and employee discounts, etc.....</p><p>Job Types: Full-time, Part-time</p><p>Pay: $17.00 - $19.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li><li>Flexible schedule</li><li>Paid time off</li></ul><p>Work Location: In person</p>

Barista and Cashier

<p>Be one of our expert Bubble Tea Barista in a fun working environment. No experience is necessary. Flexible schedules and paid vacation for full-timers and free drinks and employee discounts, etc.....'<br/>'<br/>Work Location:</p><ul><li>One location</li></ul><p>Work Remotely</p><ul><li>No</li></ul><p>Job Types: Full-time, Part-time</p><p>Pay: $17.00 - $19.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li><li>Flexible schedule</li><li>Paid time off</li></ul><p>Work Location: In person</p>

Tea Barista

Propark Mobility

<div>Overview:
<div><div><div><div><b>
Cashier</b></div></div></div><div></div><div><div><div><div><div><div><div><div><b><br>
Pay Rate: </b>$18 per hour</div><div><b>
Job Type:</b> Part-Time</div><div><b>
Location:</b> Lafayette Garage in Boston, MA</div><div><b>
Part-Time Shift &amp; Schedule:</b> Saturday &amp; Sunday 3:00PM - 11:00PM</div><div></div><div><i><br>
Applications will be accepted until job is closed.</i></div><div></div><div><br>
Pilgrim Parking is currently hiring <b>Cashiers</b> for part-time opportunities to <b>start immediately.</b></div><div></div><div><b><br>
What we're looking for:*</b></div><ul><li>
Direct patrons where to park and assist when spaces are full.</li><li>
Verify the &ldquo;bank&rdquo; of cash provided for change and necessary supplies at the start of each shift.</li><li>
Issue tickets to customers, recording the required information on each ticket.</li><li>
Collect payment either through cash, credit card or validation always securing cash according to the company&rsquo;s standard operating procedures.</li><li>
Process exception transactions (e.g., lost tickets, grace period tickets, etc.) according to company policy, including completing the applicable form.</li><li>
Provide the correct change for cash transactions and issue a receipt for all fee transactions.</li><li>
Complete the daily shift paperwork by recording the number of transactions by parking rate, number of vehicles in and out of the facility, number of contract parkers, vehicles left in the facility, number of validated tickets and exception tickets.</li><li>
Maintain a neat and orderly cashier booth at all times, free of debris and trash with clean windows void of unapproved company posters or decorative hangings.</li><li>
Provide the company&rsquo;s standards of service with each customer including maintaining the required uniform appearance, stating the company greeting, answering questions, resolving issues and thanking each customer upon exit.</li></ul><div><b>
What's in it for you?</b></div><ul><li>
We promote from within - park your career here!</li><li>
Free Parking!**</li><li>
Flexible scheduling; paid Holidays and Wellness.</li><li>
Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.</li><li>
(FT Employees) Paid vacation and an extra day-off on your birthday!!</li><li>
(FT Employees) Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!</li><li><div>
The Company offers seven (7) paid holidays even though the nature of our business requires that our locations stay open. The seven (7) holidays include: New Year&rsquo;s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday)*</div></li><li><div>
Wellness is provided according to city or state mandates</div></li></ul><div><b>
Must haves:</b></div><ul><li>
You are at least 18 years old.</li><li>
Great communicator in both written and spoken language, with a friendly, professional approach to everyone you meet.</li><li>
Thrive in a fast-paced environment, and can help resolve customer issues in a positive and helpful way.</li><li>
You provide customer resolution in a professional and friendly manner</li></ul><div><b>
Good to haves:</b></div><ul><li>
Cash handling experience: 1 year+</li><li>
Customer service: 1 year+</li></ul><div></div><p><b><br>
Physical Demands and Working Conditions</b></p><p>
The physical demands of this position and the work environment characteristics described below are representative of those that must be met by an employee to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions.</p><p></p><p><b><br>
Physical Demands:</b> the employee will be required to stand, walk, sit, use hands-to-fingers, handle tools<br>
or controls, reach with hands or arms, talk and hear. Employee must occasionally lift and/or move objects<br>
up to 25lbs.</p><p></p><p><b><br>
Work Environment:</b> the employee may be subjected to weather conditions prevalent at the time. The<br>
employee is regularly exposed to fumes and airborne particles. The noise level in this work environment<br>
can range from minimal to moderate.</p><p></p><ul><li><br>
<i>This list is not all-inclusive. The full job description will be provided at your interview.</i></li></ul><div><i>
** Free parking while on shift at your assigned Propark location.</i></div><div></div><div><div><div><div><b><i><br>
Pilgrim is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.</i></b></div><div></div><div><b><i><br>
Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.</i></b></div><div></div><p><b><i><br>
Please go to the Propark corporate </i></b><b><i>careers portal</i></b><b><i> to view our Notice of E-Verify Participation - Propark Mobility participates in E-Verify. Following acceptance of your offer, we may verify your employment eligibility through the federal E-Verify program. </i></b><b><i>Notice of E-Verify Participation</i></b></p></div></div></div></div></div></div></div></div></div></div></div></div><div></div>

Cashier

Flour Bakery

<div><div><div><b>Counter Staff - Flour Fort Point - 12 Farnsworth Street, Boston, MA
</b><br>
<br>
<i>Do you like to eat award winning baked goods and sandwiches?</i></div><br>
<div><br>
</div><div><i>Do you like working on a great team in a wonderful environment?</i></div><div><br>
</div>
<div>If so, we have the opportunity for you! <b>Flour Bakery + Cafe</b> is looking for exceptional counter staff/baristas for<b> a part-time position opening</b>!</div><div><br>
</div>
<div>The FOH counter staff position duties include greeting and assisting guests, assembling pastry orders, preparing coffee and espresso drinks, performing cleaning tasks, taking catering orders, delivering food to tables, and potentially helping prepare sandwiches, among other responsibilities - all while displaying an exceptional sense of hospitality to our guests.</div><div><br>
</div>
<div><b>Day-to-day Performance Expectations:</b></div>
<ul><li>Must be able to deliver consistently great hospitality:<ul><li>
Engage our guests at Flour by greeting them with a smile, treating them with kindness, directing them through the ordering process, and finding the correct answers to any questions they may have.</li></ul>
</li><li>Applicants must be enthusiastic, hard-working, possess strong guest service skills, be eager to learn, and be able to work in a professional kitchen environment.</li>
<li>We are seeking self-motivated employees who thrive in a fun, positive, fast-paced team environment with opportunities for advancement.</li>
<li>Previous bakery/cafe counter staff, barista, other restaurant front of house, or prep cook experience is helpful, but not mandatory.</li>
</ul><div><b>Skills for Qualification:</b></div>
<ul><li>Must have scheduling availability to work at least 3 shifts/20 hours per week and at least one weekend shift</li>
<li>Ability to operate equipment such as a cash register, coffee and espresso machinery, grinders, etc.</li>
<li>Must be able to maintain grooming and uniform standards</li>
<li>Excellent sense of urgency and hospitality</li>
<li>Ability to recognize when and where help is needed</li>
<li>Ability to take feedback and direction</li>
<li>Willingness to work in a team and help all other departments, as needed</li>
</ul><div><b>Physical Requirements:</b></div>
<ul><li>Be prepared to be on your feet all day. This is a physically active role.</li>
<li>Ability to stand for long periods, walk, push, pull, reach, and lift &lt; 50 lbs.</li>
<li>Ability to operate equipment such as a manual espresso machine and cash register</li>
</ul><div><b>Work Environment:</b></div>
<ul><li>Must be able to work in an environment with loud noises, machinery, and at times, tight spaces.</li>
<li>Must be able to work around various aromas and fluctuating temperatures</li>
<li>We do our best not to cross-contaminate anything containing gluten. However, there may be gluten in the air at times. We do our best to accommodate any staff allergy requests.</li></ul><br>
<div><br>
</div><div><b>We ask for a minimum commitment of six months for FOH employees. Unfortunately, we do not offer seasonal or temporary work.</b><br>
<b>The current position requires the availability to work on Sundays.</b></div><div><br>
<br>
</div><div><b>Compensation:</b></div>
<div>This position has an average starting compensation of $20-$24 per hour (base wage of $15 + $5-9 per hour in pooled tips). The starting pay rate for this position is $15, but the total pay range is $15-$19.32.</div><div><br>
</div>
<div><b>Additional Information:</b></div>
<div>Flour offers a fantastic work environment and an unparalleled commitment to training to make you a better team member! We are proud to offer a strong benefits package that includes, but is not limited to, health/dental/vision insurance, 401k with a generous match, paid vacation/sick time, and a great staff meal policy. We offer a real commitment to growth &ndash; both in your skill/knowledge and growing into more senior positions if that is an interest of yours!</div></div></div>

Counter Staff

Capital One

<div>Caf&eacute; Ambassador - Back Bay<p></p><p><b>
The Role</b></p><p>
Do you find your purpose in empowering others? As a Caf&eacute; Ambassador, you are the face of Capital One&rsquo;s mission to change banking for good. We&rsquo;ve broken the mold of traditional banking&mdash;you won&rsquo;t be found behind a teller line or a glass window. Instead, you&rsquo;ll move throughout the Caf&eacute;, bridging the gap between digital innovation and human connection.In this role, you&rsquo;ll act as a high-end service specialist and a guide to digital banking. You aren't just serving a community; you&rsquo;re building one by bringing Capital One&rsquo;s mission to life within a vibrant, modern community hub.</p><p></p><p><b>
What You&rsquo;ll Actually Do</b></p><ul><li><p>
Be a Natural Connector: Proactively engage with guests in a high-energy environment that serves as both a community space and a local coffee shop. (Note: You are a banking guide, not a barista&mdash;you won&rsquo;t be serving coffee!)</p></li><li><p>
Serve as a Brand Advocate: You&rsquo;ll share the value of Capital One&rsquo;s products and services through genuine conversation rather than transactions. Because we focus on the guest experience, this role is free from traditional sales goals or high-pressure tactics. Your success is measured by the quality of the connection, not a quota.</p></li><li><p>
Simplify the Complex: Guide customers through our digital ecosystem, helping them master mobile tools and troubleshooting tech challenges with ease.</p></li><li><p>
Facilitate Purposeful Impact: Host and support local events that promote financial health. You&rsquo;ll act as a brand steward, working within the framework of Capital One&rsquo;s established programs and strategic community partnerships to ensure our impact is professional, focused, and effective.</p></li><li><p>
Advocate &amp; Problem-Solve: You&rsquo;ll advocate for our customers, problem solve, and own issue resolution in alignment with compliance and regulatory requirements. Handling complaints and/or escalated situations is very important, and de-escalation may be a complex part of your role supporting our customers&mdash;we&rsquo;ll ensure you&rsquo;re supported with the tools, resources, and experience to ensure you&rsquo;re up for the challenge!</p></li><li><p>
Act as a Culture Carrier: Foster a supportive, inclusive environment where every guest feels welcome. You&rsquo;ll be a team player who possesses a strong attention to detail, a positive attitude, and the ability to be flexible and embrace change.</p></li><li><p>
Stay Agile &amp; Engaged: This isn&rsquo;t a traditional &quot;behind-the-desk&quot; banking role. You&rsquo;ll be on the move and active throughout the day, moving through the Cafe to connect with the community and support the flow of the guest experience.</p></li></ul><p></p><p><b>
Why Join Us?</b></p><p></p><p>
This isn't just a job&mdash;it&rsquo;s work with a mission. Because we&rsquo;ve removed the pressure of traditional sales quotas, you are free to focus on the depth of your impact on customers, teammates, and the community. We provide an inclusive environment where we invest in your confidence, service mindset, and professional growth. We ensure you have the tools to be stronger in your role and more effective in how you show up every day.</p><p></p><p><b>
The Perks</b></p><p></p><p>
We provide a comprehensive benefits package designed to fuel your journey. Whether you&rsquo;re using our education assistance to prepare for your next career move, or taking advantage of our mental and physical health resources to stay at your best, we invest in you as a whole person. Our goal is to ensure that wherever your career takes you&mdash;within Capital One or into the wider world&mdash;you leave the Cafe stronger than when you started.</p><ul><li><p>
Day 1 coverage for Medical, Dental, Vision and Prescriptions, plus Flexible Spending Accounts, Life and Disability Insurance</p></li><li><p>
Paid Time Off</p></li><li><p>
Education Assistance</p></li><li><p>
Matching 401(k) contribution up to 7.5%</p></li><li><p>
Paid Parental Leave</p></li><li><p>
Mental Health support</p></li><li><p>
Back-up Child or Elder Care</p></li><li><p>
Fit check? Covered. We&rsquo;ll hook you up with our signature Threads line&mdash;our treat</p></li><li><p>
Custom beverage while working</p></li><li><p>
And much more!</p></li></ul><p></p><p><b>
Essential Functions (Included, but not limited to)</b></p><ul><li><p>
Support surrounding Caf&eacute;s as needed within a 50 mile radius, with occasional opportunities to assist other locations in the broader Region.</p></li><li><p>
Available to work a flexible schedule, including nights, weekends, and holidays, with hours and days subject to change.</p></li><li><p>
While the company provides reasonable notice for permanent schedule changes in accordance with state and local laws, the ability to adapt to business-driven schedule adjustments is required.</p></li><li><p>
Applicants must be able to attend all required training sessions, which may occur on a schedule differing from the primary shift.</p></li><li><p>
Lifting up to 25 pounds and moving/standing for extended periods of time</p></li><li><p>
Regular and consistent attendance</p></li></ul><p></p><p><b>
Basic Qualifications</b></p><ul><li><p>
High School Diploma, GED, or Equivalent Certification</p></li><li><p>
At least 1 year of Retail, Sales, or Customer Service experience</p></li></ul><p><b>
Preferred Qualifications</b></p><ul><li><p>
Associate&rsquo;s degree</p></li><li><p>
2+ years of banking experience</p></li><li><p>
2+ years of Retail or Customer-facing experience</p></li><li><p>
Proficient in G-Suite</p></li><li><p>
Strong written and oral communication skills</p></li></ul><p></p><p><b>
Does this sound like the career move you&rsquo;ve been looking for? Let&rsquo;s build the future of banking together!</b></p><p></p><p><b>
After you apply</b></p><p>
You may be required to take an assessment. It takes about 35 minutes to complete. If you&rsquo;re selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions.</p><p></p><p><b>
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.</b></p><p></p><p>
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.</p><p></p>
Boston, MA: $52,624 - $57,408 for Cafe Ambassador<p></p><p><br>
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate&rsquo;s offer letter.</p><p></p><p>
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.</p><p></p>
This role is expected to accept applications for a minimum of 5 business days.<p></p>
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City&rsquo;s Fair Chance Act; Philadelphia&rsquo;s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.<p></p><p>
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.</p><p></p><p>
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com</p><p></p><p>
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.</p><p></p><p>
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).</p></div>

Café Ambassador - Back Bay

Walgreens

<div><b>Job Objectives</b>
<br>
<br>
Maximizes sales and brand awareness by providing exceptional customer care to all customers in a friendly, efficient, and professional manner; gives impartial, personalized, expertise and advice regardless of brand and budget. Demonstrates a passion for beauty and wellness and provides inspirational beauty knowledge and know-how. Provides customers with solutions for their beauty and wellness needs, including mini-makeovers and skincare consultations, with an emphasis on the customers&rsquo; total look. Models and delivers a distinctive and delightful customer experience. Oversees and maintains overall beauty department standards.
<br>
<br>
<b>Job Responsibilities/Tasks</b>
<br>
<div><b>Customer Experience</b>
<br>
</div><div></div><ul><li>Engages customers by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li>
<li>Models and shares customer care best practices by proactively offering assistance, asking questions to determine customers&rsquo; needs, and informing customers of options.</li>
<li>Greets, listens, and engages customers to identify their needs, making them aware of appropriate products and services, and providing warm transfers to other areas of the store when necessary</li>
<li>Provides expertise in product demonstrations and consultations utilizing tools such as the Skin Hydrometer and tablet.</li>
<li>Leads and delivers in-store events to promote brand awareness and loyalty of Owned Brands and total Beauty, Wellness and Personal Care.</li>
<li>Builds relationships with customers; provides authentic closure of customer interaction and builds and fosters relationships.</li>
<li>Engages with omni-channel solutions to enhance customer engagement/experience.</li>
<li>Locates products in other stores or online if unavailable in the store.</li>
</ul><div><b>Operations</b>
</div><ul><li>Achieves or exceeds predetermined sales goals by assisting customers in the purchase of products and by modeling exceptional customer care.</li>
<li>Reviews beauty business on a regular basis to understand performance within store and district in partnership with store leadership.</li>
<li>Consistently focuses on link-selling and up-selling with customers by showing them sale items and complimentary offerings.</li>
<li>Uses testers and sampling to demonstrate product application and leverage items from beauty promotional programs.</li>
<li>Ensures testers are stocked and maintained in compliance with hygiene standards; maintains a clean and organized department.</li>
<li>Implements company asset protection procedures to identify and minimize profit loss.</li>
<li>Processes sales for customers and/or employee purchases on cash register.</li>
<li>Participates in meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and modeling exceptional customer care.</li>
<li>Has working knowledge of store systems and store equipment.</li>
<li>Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li>
<li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li>
<li>Completes special assignments as assigned.</li>
</ul><div><b>Training &amp; Personal Development</b>
</div><ul><li>Seeks self-development by monitoring own performance, setting high personal standards, maintaining awareness of beauty and wellness trends, learning from others, and improving job performance.</li>
<li>Maintains knowledge of competition, new product/brand launches, and overall industry trends</li>
<li>Attends and participates in meetings, seminars, and other knowledge and business-driving opportunities; educates store team on new beauty updates, information, and learnings from training.</li>
<li>Attends training and completes e-learning modules requested by Manager or assigned by Corporate.</li>
<li>Maintains professional appearance and image in compliance with company guidelines at all times.</li>
<li>Models and shares behavior with other Beauty and Wellness Consultants; provides training and assistance to new Beauty and Wellness Consultants.</li>
<li>Works collaboratively with Store Leadership to review goals and maintain product knowledge.</li>
</ul><br>
<b>About Walgreens
</b><br>
Founded in 1901, Walgreens (www.walgreens.com) proudly serves more than 9 million customers and patients each day across its approximately 8,000 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 211,000 team members, including roughly 85,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
<br>
<br>
<b>Basic Qualifications</b>
<br>
<ul><li>High School Diploma/GED and at least one year of experience working in a retail sales environment that required meeting a defined sales goal OR at least one year of experience proactively selling beauty or cosmetic products and providing customer care</li>
<li>Experience in developing ways to accomplish goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary</li>
<li>Knowledge of products and brands in order to engage and meet the needs of the customer.</li>
<li>Experience building and maintaining relationships within a team.</li>
<li>Basic level PC/tablet skills.</li>
<li>Requires willingness to work flexible schedule including evenings, weekends, and holidays.</li>
<li>Must be fluent in reading, writing and speaking English. (Except in Puerto Rico)</li><br>
</ul><br>
<br>
<b>Preferred Qualifications</b>
<br>
<ul><li>Licensure in Cosmetology or as an Esthetician as granted by appropriate state licensing authority.</li>
<li>Experience establishing &amp; maintaining relationships with individuals at all levels of the organization, in the business community &amp; with vendors.</li>
<li>Experience demonstrating makeup application and providing makeovers to customers.</li>
<li>Experiencing selling Prestige brands.</li>
<li>Degree from Beauty School.</li>
<li>Experience with another retailer in the form of an Externship.</li>
</ul>We will consider employment of qualified applicants with arrest and conviction records.
<br>
<br>
An Equal Opportunity Employer, including disability/veterans.
<br>
<br>
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
<br>
<b>Salary Range:</b> $16 - $21 / Hourly</div>
<br><div><h2 class="jobSectionHeader"><b>Benefits</b></h2>
<ul><li><h3 class="jobSectionHeader"><b>Health, dental and vision*</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Paid time off benefits</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Employee discount</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Retirement Savings Plan (401(k))</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Flexible hours</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Walgreens University &ndash; Beauty School</b></h3></li>
</ul><ul><li>with a 30-hour work week</li></ul></div>

Beauty and Wellness Consultant

Berkshire Hathaway Specialty Insurance

<div><div><b>Who are we?</b></div><div></div><div><br>
A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway&rsquo;s insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character.</div><div></div><div><br>
We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world?</div><div></div><div><br>
Learn more about our unique culture and history.</div><div></div><div><b><br>
Job Opportunity:</b></div><div></div><div><br>
Berkshire Hathaway Specialty Insurance (BHSI) is seeking a Senior Product Owner to join the Claims Technology team in Boston for the implementation and evolution of a modern Claims Management platform. In this role, you will partner with Claims and Technology leaders to define product priorities, translate business needs into actionable requirements, and deliver solutions that improve operational efficiency and user experience. You will lead key activities across the product lifecycle, including requirements gathering, testing, deployment, and adoption, ensuring measurable business value. The ideal candidate brings deep Property &amp; Casualty insurance expertise, strong product ownership and business analysis experience, and a proven track record supporting large-scale claims digital transformation initiatives in a fast-paced, collaborative environment.</div><div></div><div><b><br>
Duties and Responsibilities:</b></div><div></div><div><br>
<ul><li>
Lead product ownership for the Claims Management System implementation, defining product vision, roadmap, and priorities aligned with business objectives.</li><li>
Partner with Claims, Operations, and Technology stakeholders to gather requirements and translate business needs into initiatives, epics, user stories, and acceptance criteria.</li><li>
Analyze business processes, workflows, integrations, and data flows to identify improvement opportunities and design future-state capabilities.</li><li>
Own and prioritize the product backlog, working closely with Agile delivery teams to ensure successful planning, development, testing, and deployment of solutions.</li><li>
Evaluate solution options, manage trade-offs, and validate delivered capabilities to ensure quality, business readiness, and stakeholder adoption.</li><li>
Build strong cross-functional relationships, communicate progress and risks to leadership, and drive measurable business outcomes through continuous improvement.</li></ul></div><div></div><div><br>
Qualifications, Skills, and Experience:</div><div></div><div><br>
<ul><li>
7-10 years of professional experience, including significant experience as a Product Owner, Product Manager, Lead Business Analyst, or similar role in Property &amp; Casualty insurance industry experience.</li><li>
Deep knowledge of the end-to-end claim lifecycle, including FNOL, investigation, reserving, payments, recoveries, litigation, and claim closure.</li><li>
Hands-on experience leading or supporting claims management system implementations, migrations, or modernization initiatives.</li><li>
A proven ability to drive complex, cross-functional programs and collaborate effectively across business, technology, and vendor teams.</li><li>
Strong analytical and problem-solving skills, with the ability to translate business needs into scalable technology solutions and influence key decisions.</li><li>
Experience working in Agile delivery environments, with familiarity using tools such as Jira and Confluence.</li><li>
Exceptional communication, stakeholder management, and relationship-building skills, with the ability to navigate ambiguity and manage competing priorities in a dynamic environment.</li><li>
Preferred experience with claims platforms such as Guidewire ClaimCenter, Duck Creek Claims, Majesco Claims, or similar solutions, as well as claims digitization, workflow automation, cloud technologies, and legacy modernization programs.</li></ul></div><div></div><div><b><br>
BHSI Offers:</b></div><div></div><div><br>
<ul><li>
A competitive package and exciting growth opportunities for career-oriented teammates.</li><li>
A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders.</li><li>
A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework.</li><li>
Benefits that support your life and well-being, which include:<ul><li>
Comprehensive Health, Dental and Vision benefits</li><li>
Disability Insurance (both short-term and long-term)</li><li>
Life Insurance (for you and your family)</li><li>
Accidental Death &amp; Dismemberment Insurance (for you and your family)</li><li>
Flexible Spending Accounts</li><li>
Health Reimbursement Account</li><li>
Employee Assistance Program</li><li>
Retirement Savings 401(k) Plan with Company Match</li><li>
Generous holiday and Paid Time Off</li><li>
Tuition Reimbursement</li><li>
Paid Parental Leave</li></ul></li></ul></div><div></div><div><i><br>
The base salary range for this position in Boston is $120,000 to $180,000, along with annual bonus eligibility. Total compensation for a candidate is determined by their relevant skills, location, and experience. We value our teammates &ndash; both their capabilities and character &ndash; as demonstrated by our amazing culture.</i></div><div></div><div><br>
NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.</div></div>

Senior Product Owner, Claims Technology

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