barista

bartender - a mano

palette tea house - busser / server assistant Jobs in San Francisco

bartender a mano

Back of the House, Inc.

A Mano is a warm, neighborhood Italian restaurant in Hayes Valley inspired by the seasonal bounty of Northern California, rooted in Italian cooking tradition with a focus on handmade pastas. Casual yet polished, the menu reflects chef and partner Freedom Rains&rsquo; thoughtful, ingredient-driven approach, celebrating communal dining and a welcoming atmosphere that draws locals and visitors alike. A Mano is the kind of place where hospitality matters, teamwork thrives, and the craft is taken seriously.General Job DescriptionPerform all duties related to customer service involving the execution of food and beverage. Primary duties require a focus on all beverage related service and product inventory management. Responsibilities involve creating an experience for the guest that is memorable and one-of-a-kind. Works under general supervision. Exercises initiative and independent judgment when performing guest-related tasks. Completes delegated tasks and job functions when assigned by management.Job Activities<ul><li>Participates in daily pre-meal line-ups with team members and management personnel.</li><li>Completes daily pre- and post- shift side work.</li><li>Learns and understands all food-related product, including key ingredients, purveyor information, and allergy restrictions.</li><li>Understands, studies, and sells all food and beverage-related products.</li><li>Learns complete wine list, cocktail, beer, spirit list and after dinner menus to sell to guests in a strategic way.</li><li>Comprehends spirit, beer, and non-alcoholic beer program to sell to guest in a strategic way.</li><li>Builds rapport with guests and creates a dynamic experience with thoughtful and intuitive relationship building.</li><li>Enters all guest orders in an accurate manner into the Toast and understands the timing of the kitchen to ensure proper delivery of dishes.</li><li>Greets and converses guests in an authentic, genuine way while executing the Steps of Service correctly.</li><li>Ability to perform all job duties including those responsibilities assigned to the host, food runner, and busser positions.</li><li>Manages conflict and guest dissatisfaction with grace and professionalism.</li><li>Always demonstrates courage and confidence with guests.</li></ul>Qualifications &amp; Availability<ul><li>Must have open availability, including weekends and holidays</li><li>Previous customer service experience preferred (restaurants, hotels, hospitality, or sales)</li><li>Strong people skills, outward energy, and the ability to multitask in a fast-paced environment</li><li>Considerable knowledge of wine and spirits.</li><li>Considerable experience in areas of fine dining and innovative food and beverage concepts.</li><li>Genuine interest in hospitality and guest satisfaction.</li></ul>Certifications<ul><li>Food Safety and RBS certification required</li><li>If not currently certified, employee must complete certifications within 30 days of hire</li></ul>Responsibility<ul><li>Guest satisfaction through authentic, genuine hospitality</li></ul>Physical Job RequirementsThe ideal candidate must be able to perform all physical requirements of the role, with or without reasonable accommodation, including:<ul><li>Remaining in a stationary position up to 80% of the time</li><li>Frequently lifting and moving boxes, tables, umbrellas, chairs, and other items weighing up to 50 lbs</li><li>Working outdoors on patios in varying weather conditions</li><li>Exposure to hot kitchen areas and walk-in refrigerators or freezers</li></ul>Compensation &amp; Benefits<ul><li>Tips</li><li>100% employer-paid health insurance for employees averaging 26+ hours/week</li><li>Employee portal for paystubs, W-2s, and benefits access</li><li>Transportation and commuter benefits</li><li>Group gym membership rates</li><li>Career development opportunities</li><li>CalSavers retirement program</li><li>On-Demand Pay</li></ul>Pursuant to the San Francisco Fair Chance Ordinance, qualified applicants with arrest and conviction records will be considered for employment.Pay: From $19.18 per hourPeople with a criminal record are encouraged to applyWork Location: In person

Bartender - A Mano

Andre-Boudin Bakeries

<div>The Cashier / Guest Service Representative (GSR) is the primary point of contact for guests. We are looking for cashers who enjoys working with the public and has a friendly, outgoing personality. The ideal candidate provides exceptional customer service and displays a positive attitude when interacting with customers and employees. No Cashier experience is not necessary.
Cashier Responsibilities include:
<ul>
<li>Creating an excellent service experience for our customers</li>
<li>Representing the brand positively</li>
</ul><ul><li>Operate registers, scanners, scales and credit card/debit card terminals
</li><li>Memorize product locations throughout the store and be able to direct customers or make suggestions
</li><li>Handle exchanges and refunds in a quick, efficient manner
</li></ul><ul><li>Providing prompt service and quality products</li>
<li>Maintaining a clean and comfortable environment</li>
<li>Upholding all operational standards.</li>
</ul>
We're looking for a Cashier with:
<ul>
<li>A strong commitment to excellent customer service and food quality</li>
<li>A knack for providing top-notch interactive service to our customers</li>
<li>Positive, helpful attitude toward customers, including the ability to speak clearly and convey information accurately</li>
<li>Previous experience in a restaurant/bakery (entry level employees also welcome)</li>
<li>Previous experience in a retail store or as a cashier</li>
<li>A desire to work in a supportive fun work environment</li>
</ul>
We offer a Cashier the following benefits:
<ul>
<li>Competitive salary: $19.18-$19.25/Hour</li>
<li>Generous meal discounts
</li><li>Employee growth opportunities
</li><li>Flexible schedules
</li><li>A daily loaf of bread</li>
</ul>
About Boudin Bakeries

In 1849, Isidore Boudin combined his skill of French bread baking with fermented wild yeast nurtured by the fog-cooled air. This magical combination created The Original San Francisco Sourdough&trade; - Boudin. The bread with its dark golden crust, soft, chewy center, and distinctive flavor soon became a local favorite. We are San Francisco's oldest continuously operating business. Much has changed since our boomtown beginnings, but one thing hasn't: our commitment to honor and preserve the art and science of The Original San Francisco Sourdough&trade;

Joining our team

As the oldest continuously operating business in San Francisco we have learned that when we break bread together, fresh every day, good things happen. We offer a variety of ways to join a team of hard working, spirited people who take pride every day in building the next 150 years of history for Boudin - all while having fun!</div>

Cashier and Guest Service Representative

Lick Wilmerding high school

<div>Reports to: Head of School
Status: Full-time, exempt
Start Date: July 1, 2026
** Priority deadline for the first review of applications is March 20, 2026. If you would like your application to be considered in the first review please submit all materials by this date.
<h5 class="jobSectionHeader">ABOUT LICK-WILMERDING HIGH SCHOOL</h5>
Lick-Wilmerding High School is a private school with public purpose, serving 560 students in grades 9-12 in San Francisco. Since its founding in 1895 as a vocational school, Lick-Wilmerding High School has built upon a long tradition of valuing and integrating the liberal arts, sciences, technical arts, visual arts and performing arts to offer a robust college-prep curriculum. LWHS has a rich and distinctive academic program, with thriving departments, vibrant student life, and signature initiatives like the Center for Civic Engagement and the Public Purpose Program. Faculty and students are passionate, engaged, and driven by values that reach far beyond the classroom.<h5 class="jobSectionHeader">
POSITION SUMMARY</h5>
The Executive Assistant to the Head of School is a highly experienced and proactive administrative leader, responsible for managing sensitive, complex administrative functions and serving as a strategic partner to the Head of School and the school&rsquo;s leadership team. This position manages the flow of information with the highest degree of discretion and independence, supports organizational initiatives, ensures seamless operations, and directly contributes to cross-departmental collaboration.
The Executive Assistant serves as a primary point of contact for staff, parents, and external stakeholders, reflecting the school&rsquo;s values and standards in all interactions. Exceptional interpersonal, organizational, technical, and leadership skills are required, as well as trusted handling of confidential information and decision-making in a multifaceted environment. The Executive Assistant is expected to work independently, anticipate needs, and respond effectively to a wide range of situations across all areas of the school. This is a full-time, year-round, exempt staff position reporting directly to the Head of School.<h5 class="jobSectionHeader">
ESSENTIAL FUNCTIONS</h5>
Executive Support &amp; Communications<ul><li>
Lead comprehensive calendar management for the HoS, including proactively prioritizing requests from internal and external stakeholders, minimizing scheduling conflicts, and ensuring the HoS's time is well-protected; exercise judgment to reprioritize or decline meetings as necessary based on urgency and importance.</li><li>
Manage the HoS's email inbox: triage messages, flag time-sensitive priorities, draft responses as needed, and maintain ongoing communication on behalf of the HoS.</li><li>
Prepare the Head for meetings by organizing agendas, briefing materials, presentations, and follow-up tracking</li><li>
Act as the gatekeeper to the HoS, managing communications, screening visitors and calls, and serving as an informed liaison among executives, faculty, parents, board members, and the wider community.</li><li>
Address and escalate complex and sensitive inquiries as appropriate, using sound judgment and discretion.</li></ul>
Meeting &amp; Event Preparation<ul><li>
Help plan and support leadership team meetings, all-faculty and all-staff meetings, and other school events led by the Head.
</li><li>Prepare, review, and edit presentations, meeting agendas, board packets, and other high-level materials, ensuring accuracy and professionalism.</li><li>
Coordinate and manage travel, event logistics, and special projects for the HoS; coordinate meetings both internally and externally, and provide high-touch support for events and organizational initiatives.
</li></ul>Administrative &amp; Operational Support<ul><li>
Coordinate and support cross-departmental collaboration: work closely with department leaders and teams to advance key projects, share information, and facilitate organization-wide initiatives.</li><li>
Provide ongoing administrative support to other school administrators as directed, including scheduling, document preparation, and event coordination.
</li><li>Maintain the highest standards of confidential record-keeping, document management, and fiscal processes in collaboration with the Business Office.</li><li>
Leverage technology tools and platforms&mdash;including AI-assisted tools, automation, and school information systems&mdash;to streamline administrative processes and proactively identify and recommend improvements to workflows and systems to create scalable efficiencies.</li><li>
Proactively identify and recommend improvements to administrative workflows and systems to enhance efficiency across areas of responsibility.
</li></ul>Values &amp; Community<ul><li>
Embodies LWHS's values of belonging, excellence, craft, and optimism; brings a calm, solutions-oriented presence, strong relationship skills, and a service mindset to daily work.</li><li>
Actively support LWHS's commitment to fostering a diverse community rooted in belonging, in which students and adults feel seen, valued, and included.</li><li>
Provide other duties as assigned in support of the Head of School and school community.</li></ul><ul><li>
Bachelor&rsquo;s degree required.</li><li>
Minimum of five years of administrative experience, preferably in a small office or educational setting supporting senior leadership.</li><li>
High proficiency with Google Workspace, with demonstrated ability to work effectively on a Mac platform; strong overall organizational and technical skills required.</li><li>
Exceptional written and verbal communication skills, with a high level of professionalism, accuracy, and attention to detail in drafting, proofreading, and preparing correspondence, reports, and presentations.</li><li>
Demonstrated ability to maintain strict confidentiality, serving as a trusted steward of sensitive information and a confidential sounding board for the Head of School.</li><li>
Proven ability to work effectively with a diverse range of constituencies, exercising flexibility, discretion, and cultural sensitivity, and demonstrating a broad understanding of the school&rsquo;s organizational structure, including parents, faculty, staff, the Board of Trustees, and the wider school community.</li><li>
Exemplary time-management and organizational skills, with the ability to remain effective amid frequent interruptions, work independently with minimal supervision, anticipate needs, and solve problems resourcefully.</li><li>
Ability to manage multiple priorities in a fast-paced environment with a calm and grounded demeanor</li><li>
Strong project management skills, with the ability to support and coordinate school-wide initiatives, ensuring accountability, follow-through, and timely completion.</li></ul><h5 class="jobSectionHeader">
IDEAL CANDIDATE WILL BRING</h5><ul><li>
A commitment to creating a welcoming, inclusive, and student-centered school environment.</li><li>
A proactive, flexible, and team-oriented mindset with a dedication to supporting school community needs.</li><li>
A collaborative spirit and a deep sense of responsibility for maintaining a professional and collegial relationships with all constituents.</li></ul><h5 class="jobSectionHeader">
TO APPLY</h5>
Interested candidates should submit an application, along with resume and cover letter through Paycom here. Please note that only online applications will be accepted. No phone calls regarding this position, please.</div>

Executive Assistant to the Head of School

Yerba Buena Center for the Arts

<div><div>Title: On-Call Community Experience Representative 
Department: Customer Experience 
Reports to: Senior Manager of Community Experience</div><div>
Status: Non-exempt</div><div>
Schedule: Variable, on-call as needed during Wed. - Sun., 9:30 am - 5:30 pm, includes some evenings and weekends</div><div>
Compensation: $27.81/hr</div>
About Yerba Buena Center for the Arts
For three decades, Yerba Buena Center for the Arts (YBCA) has been a dynamic hub for contemporary art in San Francisco's downtown community. We showcase innovative and thought-provoking work across visual arts, performing arts, film, and more, bringing together artists, audiences, and perspectives under one roof.
YBCA is a catalyst for conversations around critical social and cultural questions, using art as a medium for dialogue. We support artists who push boundaries, challenge conventions, and spark experimentation and innovation in the arts.
YBCA Mission, Vision, Values
Mission: To be a gathering space for creative expression that fosters meaningful connection for all. 
 
Vision: To be a catalyst of creative exploration, expression, and innovation that empowers artists, inspires community, and drives lasting social change.
Values:<ul><li>
Belonging &ndash; The arts are for everyone.</li><li>
Inclusive Collaboration &ndash; We are stronger together.</li><li>
Optimism &ndash; Art has the power to inspire change.</li><li>
Curiosity &ndash; Learning is at the center of artistic expression.</li></ul>
About the Role
Join us at Yerba Buena Center for the Arts (YBCA) as an On-Call Community Experience Representative, where you'll play a crucial role in fostering meaningful connections and enriching the overall experience for our diverse community. As the face of YBCA, you will be the bridge between our organization and the community, ensuring that every visitor feels welcome, engaged, and inspired by the transformative power of the arts.
The On-Call Community Experience Representative plays a critical part in delivering world-class customer service on-site at YBCA. The team interacts with a broad range of people daily, including visitors, special event guests, YBCA collaborators, venue rental clients, and more. In addition to providing customer service to all guests, this position is accountable for processing admissions, events tickets, memberships, donations, and merchandise. This position requires a strong attention to detail and exceptional interpersonal communication skills.
Top Priorities<ul><li>
Gain a deep understanding of YBCA&rsquo;s mission, vision, and values and its role within the community.</li><li>
Familiarize yourself with the current and upcoming exhibitions, events and community programs.</li><li>
Continually elevate the overall visitor experience, ensuring each interaction is positive and memorable.</li><li>
Master the ticketing and POS systems, ensuring seamless transactions for visitors.</li><li>
Support the collection of visitor feedback.</li></ul>
Primary Responsibilities
<ul><li>Customer Service:<ul><li>
Uphold a high standard of customer service, ensuring that all visitors have a positive and memorable experience at YBCA.</li><li>
Address inquiries, concerns, or feedback with professionalism and a commitment to resolving issues promptly.</li><li>
Proactively anticipate and meet the needs of visitors to enhance their overall satisfaction.</li></ul></li></ul><ul><li>
Visitor Engagement:<ul><li>
Greet and assist visitors with warmth and enthusiasm, creating a positive and inclusive environment.</li><li>
Provide information about YBCA's exhibitions, programs, and events to enhance visitor experience.</li><li>
Suggest events, programs, and membership offerings to visitors, based on their interests.</li><li>
Foster a sense of community by actively engaging with visitors, answering questions, and offering assistance.</li><li>
Demonstrate a well-rounded understanding of YBCA&rsquo;s mission, vision and brand. 
</li></ul></li><li>Ticket Sales and Merchandise:<ul><li>
Sell tickets to YBCA's exhibitions and public events, ensuring a smooth and efficient transaction process.</li><li>
Promote and sell memberships to visitors, highlighting the benefits and value of supporting YBCA.</li><li>
Handle transactions for branded merchandise, providing information on products and promoting their connection to YBCA's mission.</li><li>
Build and manage ticketing links, ensuring accurate and accessible online ticket purchasing options for events and exhibitions.</li><li>
Formulating and generating detailed reports encompassing diverse aspects of the operational landscape, providing invaluable insights for strategic decision-making.</li><li>
Manage Point of Sale (POS) systems, guaranteeing the functionality and accuracy of transactions for both ticket sales and merchandise.
</li><li>Reconcile cash/checks and charges with ticket sales daily. 
</li></ul></li><li>Event Support:<ul><li>
Assist in the coordination and execution of events, ensuring a seamless and enjoyable experience for attendees.</li><li>
Collaborate with internal teams to facilitate community-focused programs and initiatives. 
</li></ul></li><li>Communication and Outreach:<ul><li>
Act as a liaison between YBCA and the community, promoting our mission and values. 
</li></ul></li><li>Problem Resolution:<ul><li>
Address visitor concerns or issues promptly and professionally, working towards effective resolutions. 
</li></ul></li><li>Data Collection:<ul><li>
Gather visitor feedback and insights to contribute to the continuous improvement of our community engagement strategies.</li><li>
Navigating and overseeing intricate data processes, including but not limited to data merges and sophisticated data housekeeping, to maintain a robust and streamlined data infrastructure.</li><li>
Ensure visitor data is entered into our database in an accurate and timely fashion 
</li></ul></li><li>General Administrative:<ul><li>
Attend all staff and departmental meetings as required by management and participate in cross-departmental initiatives as required.</li><li>
Provide administrative support to various departments within YBCA, including data entry, filing, and maintaining organized records.</li><li>
Handle incoming calls, emails, and inquiries, directing them to the appropriate contacts within the organization.</li><li>
Operate computer, printer, and telephone equipment used for transactions.</li><li>
Other duties as assigned.
</li></ul></li></ul>Qualifications, Education, Training, and Certifications<ul><li>
High school diploma or GED required.</li><li>
Minimum of 2 years experience in customer service environments such a retail, box office, ticketing or similar point-of-sale position highly preferred.</li><li>
Additional education or coursework in arts, hospitality, or a related field is a plus.</li><li>
Excellent interpersonal skills with a passion for community engagement.</li><li>
Ability to work in a fast-paced, dynamic environment while maintaining a positive attitude.</li><li>
Strong communication skills, both written and verbal.</li><li>
Familiarity with computerized ticketing systems (Veevart, Tessitura, Eventbrite, Ticketmaster, etc).</li><li>
Strong teamwork orientation; able to work well with diverse staff, clients, and patrons.</li><li>
Training in customer service, event coordination, or community engagement is preferred.</li><li>
Accuracy and integrity in handling financial transactions and large sums of money.</li><li>
Comfortable operating PC computer systems and software, telephones and office equipment.</li><li>
Ability to work variable schedules, including days, evenings, weekends, or holidays</li><li>
Strong analytical and problem solving skills to address challenges and find effective solutions.</li><li>
Excellent organizational skills, along with demonstrated success with managing multiple tasks and deadlines.</li><li>
A &ldquo;get it done&rdquo; spirit and creative problem solver at heart.</li><li>
Flexibility to adapt to changing priorities and new responsibilities within a growing program; willingness to handle projects outside of standard responsibilities, as needed.</li><li>
Any relevant certifications in customer service or community engagement would be advantageous.</li></ul>
Who Should Apply?
Research shows that candidates from groups closest to the harms of institutional racism and inequality often apply to jobs only if they meet 100% of the listed qualifications; we believe that no one meets 100% of the qualifications. We are less concerned about whether you&rsquo;ve done everything within a particular job description and are more interested in cultivating a pool of candidates who want to join a connected, mission-driven, hard-working team.
We encourage individuals with a passion for community engagement, a love for the arts, and excellent interpersonal skills to apply for this role. Ultimately, we are seeking applicants who have a blend &ndash; in some way &ndash; of the following:<ul><li>
Enthusiastic Community Connectors: A genuine enthusiasm for engaging with people is essential.</li><li>
Customer Service Champions: Those who excel in providing exceptional customer service, ensuring that every visitor has a positive and memorable experience at YBCA.
</li><li>Arts &amp; Culture Enthusiasts: People with a genuine interest in the arts and culture, who are excited about sharing information on exhibitions, events, and community programs.</li><li>
Problem Solvers: The ability to handle challenges with a positive attitude is essential.</li></ul>
Benefits
Benefits include PTO &amp; ability to participate in the 403(b) Retirement Plan and potential access to SF City Option programs. Free/members admission price, discounts in the shop, and discounts on ticketed events at participating North American Reciprocal Museum institutions with your YBCA badge.
Equal Opportunity Employer
Yerba Buena Center for the Arts (YBCA) is committed to diversity in its programming and in creating a work culture and environment that is reflective of San Francisco Bay Area demography. The Center encourages and actively recruits applicants representing dimensions of difference that include &mdash; but are not limited to &mdash; age, national origin, ethnicity, race, religion, ability, sexual orientation, gender or political affiliation.
YBCA will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance (SF Police Code, Article 49).
Accommodations
YBCA is committed to providing access and reasonable accommodations for individuals with disabilities in all aspects of the employment process. If a reasonable accommodation is needed, please contact accommodations@ybca.org with the subject line &ldquo;Accommodations Request&rdquo;.
Health and Safety
At YBCA, we continue to prioritize the health and well-being of our community. Our current COVID-19 health and safety protocols meet or exceed local, state, and federal public health requirements. We require proof of vaccination against COVID-19 as a condition of employment. Exemption from these requirements will be reviewed according to standards set forth by state and local health agencies and reasonable accommodations will be made for those providing valid exemptions.
All initial interviews will be conducted remotely via phone or video conference. Please note that this position may perform some work remotely and on site responsibilities.
Application Status
Thank you for your interest in joining the YBCA team! After you apply, you&rsquo;ll receive a confirmation email letting you know we&rsquo;ve received your resume. Our recruiting team will review your application and reach out if your experience matches an open role.
We also invite you to upload your resume and join the YBCA Talent Community to stay connected and be considered for future opportunities as they become available. We wish you the best of luck in your job search! 
 
Agencies and Recruiting Firms: Please note that we will only review applications submitted directly by candidates and do not accept resumes or pay fees to third parties. Any unsolicited resumes received will be considered the property of YBCA
Qualifications, Education, Training, and Certifications<ul><li>
High school diploma or GED required.</li><li>
Minimum of 2 years experience in customer service environments such a retail, box office, ticketing or similar point-of-sale position highly preferred.</li><li>
Additional education or coursework in arts, hospitality, or a related field is a plus.</li><li>
Excellent interpersonal skills with a passion for community engagement.</li><li>
Ability to work in a fast-paced, dynamic environment while maintaining a positive attitude.</li><li>
Strong communication skills, both written and verbal.</li><li>
Familiarity with computerized ticketing systems (Veevart, Tessitura, Eventbrite, Ticketmaster, etc).</li><li>
Strong teamwork orientation; able to work well with diverse staff, clients, and patrons.</li><li>
Training in customer service, event coordination, or community engagement is preferred.</li><li>
Accuracy and integrity in handling financial transactions and large sums of money.</li><li>
Comfortable operating PC computer systems and software, telephones and office equipment.</li><li>
Ability to work variable schedules, including days, evenings, weekends, or holidays</li><li>
Strong analytical and problem solving skills to address challenges and find effective solutions.</li><li>
Excellent organizational skills, along with demonstrated success with managing multiple tasks and deadlines.</li><li>
A &ldquo;get it done&rdquo; spirit and creative problem solver at heart.</li><li>
Flexibility to adapt to changing priorities and new responsibilities within a growing program; willingness to handle projects outside of standard responsibilities, as needed.</li><li>
Any relevant certifications in customer service or community engagement would be advantageous.</li></ul></div>

On-Call Community Experience Representative

Sideman & Bancroft LLP

<div>
 
 
 About the Firm
 
 
 
 Sideman &amp; Bancroft LLP is a San Francisco based boutique law firm with a national reputation for excellence in intellectual property, estate planning, tax, white collar defense, and complex business litigation. We pride ourselves on combining deep subject-matter expertise with personalized, client-focused service. With roughly 100 attorneys and staff, we offer the sophistication of a large firm with the close-knit culture of a smaller practice, where every team member plays an essential role in delivering exceptional results.
 
 
 
 
 
 
 The Role
 
 
 
 We are seeking a Help Desk / Desktop Support Specialist to provide day-to-day technology support in our San Francisco office. This role is designed for someone with 3&ndash;5 years of IT support experience who can handle Level 1 and Level 2 issues in a fast-paced, professional services environment.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Serve as a first and second level point of contact for technical issues (hardware, software, mobile, network).
 </li>
 <li>
 Troubleshoot, document, and resolve incidents in a timely and professional manner.
 </li>
 <li>
 Configure and maintain workstations, laptops, and mobile devices.
 </li>
 <li>
 Provide support for core firm applications (Microsoft Office, document management, time entry, conferencing tools).
 </li>
 <li>
 Assist with network and security support, including:
 </li>
 <li>
 Monitoring workstation connectivity (LAN/Wi-Fi/VPN) and escalating larger issues.
 </li>
 <li>
 Supporting endpoint and data security measures and ensuring adherence to firm policies.
 </li>
 <li>
 Helping implement system updates and patches under IT direction.
 </li>
 <li>
 Participate in system rollouts, upgrades, and security initiatives.
 </li>
 <li>
 Collaborate with IT team members to monitor, maintain, and improve firmwide technology performance.
 </li>
 <li>
 Uphold data security and confidentiality standards.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications
 
 
 
 
 
 <ul>
 <li>
 Possess a Bachelor's Degree in IT or related field with certifications/training to supplement
 </li>
 <li>
 &nbsp;3&ndash;5 years of desktop/help desk support experience, preferably in a law firm or professional services environment.
 </li>
 <li>
 Proficiency with Microsoft Office Suite (Word, Outlook, Excel, PowerPoint) and Windows operating systems.
 </li>
 <li>
 Familiarity with document management systems (e.g., iManage, NetDocuments).
 </li>
 <li>
 Solid understanding of networks, PCs, printers, and common peripherals.
 </li>
 <li>
 Strong troubleshooting, communication, and client service skills.
 </li>
 <li>
 Ability to manage competing priorities in a deadline-driven environment.
 </li>
 </ul>
 
 
 
 
 
 Preferred Skills (Our &ldquo;Unicorn&rdquo; Wish List)
 
 
 
 
 Our ideal candidate will not only be strong in technical troubleshooting but will also bring (or want to develop) skills in technical training and advanced Microsoft Word/document support. Not having these skills is not disqualifying, but having them, or the desire to learn, positions a candidate strongly.
 
 
 
 
 
 <ul>
 <li>
 Experience providing technical training (one-on-one, small group, or classroom).
 </li>
 <li>
 Advanced knowledge of Microsoft Word formatting and styles (automatic numbering, TOCs, templates, cross-references).
 </li>
 <li>
 Ability to troubleshoot complex document issues and support users on best practices.
 </li>
 <li>
 Experience creating user guides, quick reference materials, or training documentation.
 </li>
 <li>
 Familiarity with Microsoft Active Directory and Exchange Administration.
 </li>
 <li>
 Exposure to Mobile Device Management tools (e.g., Intune, MobileIron).
 </li>
 <li>
 Knowledge of virtualization concepts (VMware) and common networking (LAN, VLAN, Wi-Fi) troubleshooting.
 </li>
 </ul>
 
 
 
 
 
 Soft Skills &amp; Attributes
 
 
 
 
 
 <ul>
 <li>
 Ability to take on projects or tasks with clear instruction, then own the work and outcome.
 </li>
 <li>
 Confidence to ask questions and seek clarification when needed.
 </li>
 <li>
 Willingness to provide backup support to other IT team members in whatever ways are most helpful.
 </li>
 <li>
 Strong teamwork orientation combined with a professional demeanor.
 </li>
 <li>
 Appetite to learn and a drive to progressively expand technical knowledge.
 </li>
 <li>
 Patience, adaptability, and a service mindset when working with attorneys and staff at all levels.
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 
 
 
 <ul>
 <li>
 Competitive salary and comprehensive benefits.
 </li>
 <li>
 Professional growth opportunities in both technical support and training.
 </li>
 <li>
 A collaborative, team-oriented environment where technology is critical to client service.
 </li>
 <li>
 Hybrid work schedule
 </li>
 <li>
 Salary range is $105k to $115k
 </li>
 </ul>
</div>

IT Support Specialist I/II

Calendly

<div><div><h4 class="jobSectionHeader">What's in it for you?</h4>

Ready to make a serious impact? Millions of people already rely on Calendly, and we're still in the midst of exciting product growth &mdash; it's a fantastic time to join us. Everything you'll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you've ever worked with, then we hope you'll consider allowing Calendly to be a part of your professional journey.</div><h2 class="jobSectionHeader">
About the team &amp; opportunity</h2>
<ul><li>This is a remote role. However, if you reside within commuting distance of our San Francisco office, there is an expectation of working in the office two (2) times per week.</li></ul>

Calendly is evolving into a multi-product platform that helps individuals and businesses orchestrate work more effectively. As a Design Director, you will co-lead a Product Group and the broader Design Team to play a pivotal role in shaping strategy, vision, and execution.

This is a leadership role accountable for both user outcomes and business outcomes within your Product Group. You will partner closely with the Director of Product and Director of Engineering to define direction, set ambitious goals, make user-focused decisions, design easy-to-use products that create value for customers, and ensure high-quality execution. You will also be a major contributor to the overall design organization, elevating design standards, fostering a healthy creative community, and growing and supporting a high-performing, impactful team.

This role requires strategic creativity, customer focus, collaborative leadership, operational rigor, and thoughtful people leadership.

A day in the life of a Design Director at Calendly

On a typical day, you will:
<ul>
<li>Co-lead a Product Group in partnership with Product and Engineering Directors, defining and executing on vision, strategy, and roadmap, based on customer needs and insights.</li>
<li>Own and deliver measurable user outcomes and business results for your product area.</li>
<li>Set and drive a clear design vision that ensures cohesive, high-quality, end-to-end user experiences across the Product Group.</li>
<li>Provide clear, actionable feedback and coaching to designers that improves usability, quality, and design decision-making.</li>
<li>Ensure teams conduct meaningful research and use customer insights and data to inform product strategy and decisions, driving toward measurable outcomes.</li>
<li>Co-lead the Design Team by hiring, coaching, and developing a diverse, high-performing group of designers, actively supporting career growth and engagement.</li>
<li>Drive adoption and improvement of the design process and R&amp;D operating model to increase quality, usability, cohesion, and customer impact.</li>
<li>Use compelling design storytelling to influence stakeholders, align leaders, and advocate for customers at the team, product group, and company levels.</li>
</ul><h2 class="jobSectionHeader">What do we need from you?</h2>
<ul><li>12+ years of experience designing and delivering high-quality design work and impactful product experiences, including meaningful time in leadership roles.</li>
<li>3+ years of people management and design leadership experience, including hiring, supporting, and growing empowered creative teams.</li>
<li>Experience co-owning and scaling a product area with measurable customer and business impact alongside Product and Engineering partners.</li>
<li>Proven ability to set product and user experience vision based on customer needs and translate strategy into execution.</li>
<li>Strong executive communication skills and experience influencing senior stakeholders.</li>
<li>Experience in product-led B2B or B2C environments; SaaS experience preferred.</li>
<li>Experience working in complex systems and multi-product environments.</li>
<li>Experience designing AI-driven product experiences and using AI effectively in the design process is a plus, but not required.</li>
<li>Authorized to work lawfully in the United States of America, as Calendly does not engage in immigration sponsorship at this time.</li></ul><div> 
The ranges listed above are the expected annual base salary for this role, subject to change.

Calendly takes a number of factors into consideration when determining an employee's starting salary, including relevant experience, relevant skills sets, interview performance, location/metropolitan area, and internal pay equity.

Base salary is just one component of Calendly's total rewards package. All full-time (30 hours/week) employees are also eligible for our Top Performer Bonus program (or Sales incentive), equity awards, and competitive benefits.

Calendly uses the zip code of an employee's remote work location, or the onsite building location if hybrid, to determine which metropolitan pay range we use. Current geographic zones are as follows:
<ul>
<li>Tier 1: San Francisco, CA, San Jose, CA, New York City, NY</li>
<li>Tier 2: Chicago, IL, Austin, TX, Denver, CO, Boston, MA, Washington D.C., Philadelphia, PA, Portland, OR, Seattle, WA, Miami, FL, and all other cities in CA.</li>
<li>Tier 3: All other locations not in Tier 1 or Tier 2</li>
</ul>
If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please let your Recruiter know when first connecting with them. Calendly is registered as an employer in many, but not all, states. If you are located in Alabama, Alaska, Delaware, Hawaii, Idaho, Iowa, Montana, Nebraska, North Dakota, Rhode Island, South Dakota, and West Virginia, you will not be eligible for employment. Note that all individual roles will specify location eligibility.

All candidates can find our Candidate Privacy Statement here

Candidates residing in California may visit our Notice at Collection for California Candidates here: Notice at Collection

This role may require occasional travel for company events, team collaboration, or offsites.</div></div>

Director Design, New Products

ASHBY

<div>I&rsquo;m Megan, the Revenue Accounting Manager at Ashby. I am thrilled to be hiring our first Billing Specialist to join our team! I joined Ashby about a year and a half ago, and have really appreciated the collaborative environment and the energy that comes with being part of a fast-growing company. We are looking for a detail-oriented and motivated Billing Specialist to support the end-end billing process for a high-growth SaaS business. The ideal candidate is detail-oriented, organized, and thrives in a dynamic environment focused on long-term impact and timely execution.
As we prepare for our first financial audit and continue to scale, this role offers strong growth potential. You&rsquo;ll play a key role in ensuring billing accuracy, process improvement, responding to customer inquiries, and partnering cross-functionally on revenue-related initiatives. We&rsquo;re seeking someone who embraces change and brings a proactive, solutions-focused mindset to evolving our billing practices.
Key Responsibilities<ul><li>
Review customer contracts and ensure accurate billing setup in the system</li><li>
Process subscription changes, upgrades, downgrades, and renewals</li><li>
Ensure billing completeness on a monthly basis</li><li>
Apply customer payments</li><li>
Assist with collections efforts, including monitoring aging reports and following up with customers</li><li>
Respond to customer billing inquiries in a timely and professional manner</li><li>
Support revenue-related reporting and analysis</li><li>
Assist with audit requests and documentation</li><li>
Partner cross-functionally on process improvements related to quote-to-cash</li><li>
Support ad-hoc accounting and finance projects as needed</li></ul>
Qualifications<ul><li>
2+ years of billing experience (SaaS experience strongly preferred)</li><li>
Experience with subscription billing models</li><li>
Strong excel skills and comfort working with data</li><li>
Excellent attention to detail and organizational skills</li><li>
Ability to manage multiple priorities in a high-growth environment</li></ul>
You Should Apply If:<ul><li>
You are solutions oriented. You balance creative problem-solving with strong operational follow-through. You don&rsquo;t just identify issues, you take ownership and drive them to resolution.</li><li>
You are detail oriented. Accuracy and precision are critical in this role. You take pride in clean data, well-documented processes, and getting the numbers right.</li><li>
You are adaptable. You embrace continuous learning and actively apply new insights to improve your work. You&rsquo;re comfortable refining processes as the business evolves.</li></ul>
This Role May Not Be a Fit If:<ul><li>
You prefer a fully in-office environment. This is a remote role and is best suited for self-starters who thrive in an independent setting and manage their time effectively.</li><li>
You&rsquo;re uncomfortable with change. We are a rapidly growing company. Processes will evolve, systems may change, and priorities may shift. Flexibility and resilience are critical to success.</li></ul>
Interview Plan
At Ashby, we design our interview process to help you show your best self. Here&rsquo;s what to expect:<ul><li>
A 30-minute intro call with Michelle (Recruiter)</li><li>
A 45-minute interview with Megan (Hiring Manager)</li><li>
A take-home assignment, which you&rsquo;ll have 30 mins to discuss with the hiring team.</li><li>
A 30-minute interview with Emily (Director of Accounting)</li><li>
A final round with a panel of interviewers.</li></ul>
Benefits<ul><li>
Competitive salary and equity.</li><li>
Opportunity to work with a talented and passionate team.</li><li>
10-year exercise window for stock options. You shouldn&rsquo;t feel pressure to purchase stock options if you leave Ashby &mdash;do it when you feel financially comfortable.</li><li>
Unlimited PTO. Expect &ldquo;Vacation?&rdquo; in our one-on-one agenda until you start taking it .</li><li>
Twelve weeks of fully paid family leave in the US. We plan to expand this to employees in other countries as situations arise.</li><li>
Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!</li><li>
$100/month education budget with more expensive items (like conferences) covered with manager approval.</li></ul>
Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
Compensation Range: $60K - $85K</div>

Billing Specialist

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