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bilingual contact center representative

KC CARE Health Center

<div><div><div><div><b>POSITION SUMMARY</b></div>
</div>
<div><div>The Customer Service Representative is the first point of contact for patients&mdash;they schedule appointments, greet, register, and assist patients. The Customer Service Representative is knowledgeable about KC CARE and its services, and is adept at data entry, use of the electronic health record, and provider schedules. Customer Service Representatives have two specializations&mdash;Customer Service Representative: Front Office, and Customer Service Representative: Contact Center.</div></div><div></div><div><br>
<div>
</div></div><div><div><b>KC </b><b>CARE </b><b>CULTURE CODE</b></div>
</div>
<div><div>KC CARE follows a culture code in all we do. Our code determines how we work, treat each other, and move health equity forward. As an employee of KC CARE, you will:</div>
</div>
<div><ul><li><div><ul><li><div>Put patients first, always</div>
</li><li>
<div>Treat all people with dignity, respect, and kindness</div>
</li><li>
<div>Create safe places for others to share their voice; encourage creativity</div>
</li><li>
<div>Always strive for improvement; keep learning</div>
</li><li>
<div>Own your work, action, and mistakes &ndash; no one is perfect</div>
</li><li>
<div>Have fun &ndash; work should be fun and we want you to have fun at KC CARE</div></li></ul></div></li></ul></div><div><br>
<ul><li><div>
</div></li></ul></div><div></div><div><div><b>ESSENTIAL DUTIES AND RESPONSIBILITIES</b></div>
</div>
<div><div>All Customer Service Representatives, regardless of specialization have the following essential duties and responsibilities:</div>
</div>
<div><ul><li>Provides friendly and helpful customer service to patients.
</li><li>Schedules patients or suggests other resources if the Health Center is unable to meet the patient/client need.
</li><li>Registers new patients in the electronic health record and ensures all required information and forms are complete.
</li><li>Provides financial counseling to patients, working closely with the billing department including explaining the sliding fee scale application, setting up payment plans, counseling on insurance benefits, etc.
</li><li>Updates scheduling system regarding appointment changes, patient information/demographic changes, etc.
</li><li>Facilitates rescheduling of patient appointments when provider&rsquo;s clinic is cancelled.
</li><li>Ensures strict confidentiality, adhering to established HIPAA guidelines and regulations and clinic policies and procedures.
</li><li>Communicates proactively with medical staff to ensure smooth clinic operations and/or to meet patient needs.</li></ul></div></div><br>
<div>
<div></div><div><div>In addition to the essential duties outlined above, specializations perform the following functions:</div>
</div>
<div><div><b>Customer Service Representative: Contact Center</b></div>
</div>
<div><ul><li>Answers the telephone, screens and directs incoming calls and messages to the appropriate party (scheduler, clinical staff, etc.).
</li><li>Verifies upcoming schedules to ensure changes have been made to scheduled clinics.
</li><li>Ensures patient feedback is communicated to management or the appropriate party.
</li><li>Checks voicemail and returns patient calls.</li></ul></div></div><br>
<div>
<div></div><div><div><b>MINIMUM REQUIREMENTS</b></div>
</div>
<div><ul><li>High school degree or equivalent.
</li><li>One year of customer service experience.
</li><li>Ability to read, write, and communicate clearly in English and Spanish.</li><li>
Commitment to excellent customer service.</li></ul></div><div><br>
<div>
</div></div><div><div><b>PREFERRED R</b><b>EQUIREMENTS</b></div>
</div>
<div><ul><li>One year of medical or dental reception experience.</li><li>
Some college coursework.</li></ul></div><div><br>
<div>
</div></div><div><div><b>WORKING CONDITIONS AND DEMANDS</b></div>
</div>
</div><div><div><div>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div></div><div><br>
<div>
</div></div><div><div><b><i>Working Conditions</i></b></div>
</div>
<div><div>General working conditions are in a healthcare facility. As such, there is a potential exposure to virus, disease, and infection from patients while performing the duties of this job. May experience traumatic situations including psychiatric traumatized and deceased patients. Travel may be expected to community meetings, client homes, or other agencies.</div>
</div>
<div><div><b><i>Physical Demands</i></b></div>
</div>
<div><div>While performing duties of this job, employees are regularly required to set, walk, and stand; talk and hear; both in person and by telephone; use hands repetitively to finger, handle, feel, or operate standard office or clinical equipment; reach with hands and arms; and occasionally lift up to 20 pounds.</div>
</div>
<div><div><b><i>Mental Demands</i></b></div>
</div>
<div><div>While performing the duties of this job, employees are regularly required to use written and oral communication skills; read, analyze, and interpret data, information and documents; analyze and solve non-routine and complex problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions; and interact with others outside of their department.</div></div><div></div><div><br>
</div>
<div></div><div><div><b>Duties and responsibilities, as required by business </b><b>necessity</b><b> may be added, </b><b>deleted</b><b>, or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Scheduling, shift assignments</b><b>,</b><b> and location may be changed at any time, as required by business necessity.</b></div></div></div></div>

Bilingual Contact Center Representative

Lockton

<div>
 <strong>
  Your Responsibilities
  <br/>
  <br/>
 </strong>
 Description - External
 <br/>
 <br/>
 <strong>
  Description:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Responsible for educating, coaching, monitoring, and coordinating resources for individuals with identified health risks.
  </li>
  <li>
   Provides telephonic and/or web-based outreach to program participants
  </li>
  <li>
   Provides health coaching, education, clinical advocacy, and navigation assistance for individuals participating in the LNA and/or wellness program(s)
  </li>
  <li>
   Documents client out-reach, engagement, referrals, and follow-up
  </li>
  <li>
   Leverages all available tools and resources from the organization&rsquo;s carriers, third party administrators and other available providers and sources.
  </li>
  <li>
   Shares the responsibility of maintaining program timelines and resources with the Nurse Advocate program manager, project manager and other key contacts
  </li>
  <li>
   Assists in the development and presentation of health and wellness-focused information and educational programs
  </li>
  <li>
   Remains current of health promotion industry trends, products and best practices.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <strong>
  Required Education, Experience, And Competencies
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Current unencumbered Registered Nurse Licensure
  </li>
  <li>
   Minimum of three years nursing experience working with chronic conditions and condition management
  </li>
  <li>
   Current BLS certification
  </li>
  <li>
   Competence in Microsoft office, web-based program use, and an ability to readily learn new computer-based skills
  </li>
  <li>
   Bilingual Spanish speaker strongly preferred
  </li>
  <li>
   Health or wellness coaching, case management, disease management experience preferred
   <br/>
   <br/>
  </li>
 </ul>
 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The physical demands described here are those which must be met while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 <br/>
 <br/>
 <ul>
  <li>
   Proficiency in critical thinking and ability to deal with issues using solid nursing judgment and sound decision-making
  </li>
  <li>
   Effectively organize large case loads and prioritize work demands
  </li>
  <li>
   Exceptional communication and relationship building skill
  </li>
  <li>
   Accountability and autonomy
  </li>
  <li>
   Occasional overnight travel (10% of time) for client meetings, training and / or corporate meetings
  </li>
  <li>
   This job is a remote/work from home position
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give a general sense of the responsibilities and expectations of this position. However, this description is not meant to be an exhaustive list of job duties. The essential functions of this position may change as necessary.
  <br/>
  <br/>
 </em>
</div>


Nurse Advocate

Federal Express Corporation

<div>
 4876,4877
 <br/>
 <br/>
 Driver / operator of company vehicles. Provides courteous and efficient delivery and pick-up of packages. Checks shipments for conformance to FedEx features of service and provides related customer service functions. Performs other duties as assigned.
 <br/>
 <br/>
 <strong>
  Minimum Education
  <br/>
  <br/>
 </strong>
 High school diploma/GED. Must be licensed for type of vehicle assigned.
 <br/>
 <br/>
 <strong>
  Knowledge, Skills And Abilities
  <br/>
  <br/>
 </strong>
 Ability to lift 50 lbs. Ability to maneuver packages of any weight above 50 lbs. with appropriate equipment and/or assistance from another person. Good human relations and verbal communication skills. Neat appearance since customer contact is required. Must meet qualifications as outlined in section 391 of the Federal Motor Carrier safety regulations. Requires medical exam in accordance with FMCSA or FAA regulations. Non-covered safety-sensitive position. Medical exam required. Ability to work in a constant state of alertness and in a safe manner. Must be at least 21 years of age. Ability to read and speak the English language sufficiently to understand traffic signs, communicate with traffic safety officials and to respond to official inquiries and directions in accordance with FMCSA enforcement guidance.
 <br/>
 <br/>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  Pay Transparency:
  <br/>
  <br/>
 </strong>
 <strong>
  Pay:
 </strong>
 $21.05-$31.26 per hour.
 <br/>
 <br/>
 <strong>
  Additional Details:
 </strong>
 FT Tuesday- Saturday (0845-1730)
 <br/>
 <br/>
 Click HERE to learn more about the ﻿Courier/DOT-2﻿ position!
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 <br/>
 <strong>
  For details on our comprehensive benefits, click
 </strong>
 <strong>
  here
 </strong>
 <strong>
  .
  <br/>
  <br/>
 </strong>
 Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.
 <br/>
 <br/>
 Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.
 <br/>
 <br/>
 <strong>
  Applicants Have Rights Under Federal Employment Laws
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Know Your Rights
  </li>
  <li>
   Pay Transparency
  </li>
  <li>
   Family and Medical Leave Act (FMLA)
  </li>
  <li>
   Employee Polygraph Protection Act
   <br/>
   <br/>
  </li>
 </ul>
 E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services&rsquo; E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
 <br/>
 <br/>
 <ul>
  <li>
   E-Verify Notice (bilingual)
  </li>
  <li>
   Right to Work Notice (English) / (Spanish)
  </li>
 </ul>
</div>


Courier/DOT-2

Virginia Community College System

<div><div><div>Posting Summary
</div><p></p><div><div><div><div><b>Working Title</b></div> <div>Buildings and Grounds Superintendent</div>
</div><br>
<div><div><b>Role Title</b></div> <div>Trades Technician IV</div>
</div><br>
<div><div><b>Role Code</b></div> <div>79034-SW</div>
</div><br>
<div><div><b>FLSA</b></div> <div>Exempt</div>
</div><br>
<div><div><b>Pay Band</b></div> <div>04</div>
</div><br>
<div><div><b>Position Number</b></div> <div>27700009</div>
</div><br>
<div><div><b>Agency</b></div> <div>Paul D. Camp Community College</div>
</div><br>
<div><div><b>Division</b></div> <div>Paul D. Camp Community College (Div)</div>
</div><br>
<div><div><b>Work Location</b></div> <div>Franklin (City) - 620</div>
</div><br>
<div><div><b>Hiring Range</b></div> <div>$60,000.00-$70,000.00</div>
</div><br>
<div><div><b>Emergency/Essential Personnel</b></div> <div>Yes</div>
</div><br>
<div><div><b>EEO Category</b></div> <div>3-Technicians</div>
</div><br>
<div><div><b>Full Time or Part Time</b></div> <div>Full Time</div>
</div><br>
<div><div><b>Does this position have telework options? -Telework options are subject to change based on business needs-</b></div>
</div><br>
<div></div><div><div><b>Does this position have a bilingual or multilingual skill requirement or preference?</b></div>
</div><br>
<div></div><div><div><b>Work Schedule</b></div>
<div>8:00 AM to 5:00 PM, but may vary depending upon the project.</div>
</div><br>
<div><div><b>Sensitive Position</b></div> <div>No</div>
</div><br>
<div><div><b>Job Description</b></div>
<p></p><div><div>Paul D. Camp Community College is a small 2-year college in Southeast Virginia. Campuses are located in Franklin and Suffolk. There also is a center in Smithfield. The college offers associate degrees, certificates, and career studies certificates In transfer and career/technical programs; credit and non-credit workforce services and training for businesses and industries; special interest classes for the community; and summer classes for youth through the Regional Workforce Development Center. A dual enrollment program for high school students, online courses, and developmental studies classes are available at the college as well.<br>
</div><ul><li>Oversees repairs, renovations, and maintenance; manages workloads and budgets; estimates and procures materials; ensures campus grounds are well-maintained; handles procurement processes, including bids and contracts, while adhering to labor hour limits and financial constraints.</li>
<li>Ensures a safe, hazard-free learning environment by following all safety regulations and standards, coordinating with Safety Office, implementing safety programs and training, and maintaining compliance with hazardous materials and right-to-know laws within budget limits.</li>
<li>Manages long-term contracts by defining project scope, coordinating site visits, and evaluating contractor performance to recommend renewals or cancellations.</li>
<li>Develops and implements a comprehensive maintenance plan for buildings, equipment, and grounds, including utility distribution and recurring repairs; prepares monthly reports for the Vice President of Finance and Operations; and manages the State Maintenance Reserve plan for college projects.</li>
<li>Maintains and oversees system operations and related contracts; ensures upkeep of MSD sheet components and updates Building &amp; Grounds policies; supervises supply distribution and provides documentation for eVA entry.</li>
</ul></div>
</div><br>
<div><div><b>Special Assignments</b></div>
<p>May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.</p><br>
</div><br>
<div><div><b>KSA's/Required Qualifications</b></div>
<ul><li>Demonstrated experience in the general maintenance of facilities, equipment, and vehicles, including performing repairs and overseeing renovations.</li>
<li>Experience in managing long and short-term contracts.</li>
<li>Experience in maintaining relationship with all contractors and vendors of the college.</li>
<li>Experience in maintaining the college control systems including HVAC and energy.</li>
<li>Experience in developing and maintaining an annual maintenance plan to include buildings, equipment and grounds.</li>
<li>Experience in maintaining a physical environment which is safe and secure from hazards and harms.</li>
<li>Experience in ensuring compliance of all safety and environmental policies.</li>
<li>Experience in developing and managing operating and capital budgets.</li>
<li>Valid Driver&rsquo;s license</li>
<li>Ability to lift 50 lbs. on a regular basis</li>
</ul>
</div><br>
<div><div><b>Additional Considerations</b></div>
<ul><li>OSHA Training preferred as required by VCCS for job specification.</li>
<li>First Aid Certified preferred</li>
<li>CPR Certification preferred</li>
<li>HVAC certification preferred</li>
</ul>
</div><br>
<div><div><b>Operation of a State Vehicle</b></div> <div>No</div>
</div><br>
<div><div><b>Supervises Employees</b></div> <div>Yes</div>
</div><br>
<div><div><b>Required Travel</b></div>
<div>Travel between campus locations as needed.</div>
</div><br>
</div></div></div><div><div>Posting Detail Information
</div><p></p><div><div><div><div><b>Posting Number</b></div> <div>CLS_4396P</div>
</div><br>
<div><div><b>Recruitment Type</b></div> <div>General Public - G</div>
</div><br>
<div><div><b>Number of Vacancies</b></div> <div>1</div>
</div><br>
<div><div><b>Position End Date (if temporary)</b></div>
</div><br>
<div></div><div><div><b>Job Open Date</b></div> <div>04/02/2026</div>
</div><br>
<div><div><b>Job Close Date</b></div> <div>05/07/2026</div>
</div><br>
<div><div><b>Open Until Filled</b></div> <div>Yes</div>
</div><br>
<div><div><b>Agency Website</b></div><div></div>
</div><br>
<div><div><b>Contact Name</b></div>
</div><br>
<div></div><div><div><b>Email</b></div>
</div><br>
<div></div><div><div><b>Phone Number</b></div>
</div><br>
<div></div><div><div><b>Special Instructions to Applicants</b></div>
<div>In support of the Commonwealth&rsquo;s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth&rsquo;s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging &amp; Rehabilitative Services (DARS), or the Department for the Blind &amp; Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link:</div>
</div><br>
<div><div><b>Additional Information</b></div>
</div><br>
<div></div><div><div><b>Background Check Statement Disclaimer</b></div>
<p>The selected candidate&rsquo;s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth&rsquo;s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/</p><br>
</div><br>
<div><div><b>EEO Statement</b></div>
<div>The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.</div>
</div><br>
<div><div><b>ADA Statement</b></div>
<div>The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.</div>
</div><br>
<div><div><b>E-Verify Statement</b></div>
<p>VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.</p></div></div></div></div></div><div></div>

Buildings and Grounds Superintendent

CenterWell

<div><h1 class="jobSectionHeader"><b>Become a part of our caring community</b><br>
</h1>
The Medical Assistant is the first point of contact for patient care. Responsible for administrative duties in addition to patient care. The Medical Assistant 4 assumes ownership and leads advanced and highly specialized administrative, operational, and customer support duties that require independent initiative and judgment.<p></p><p>
The Medical Assistant performs clinical duties, including but not limited to: discussing symptoms, obtaining vital signs, medication/vaccine administration, phlebotomy, collecting specimens, performing diagnostic screening tests, sterilizing/cleaning equipment, maintaining examination rooms, and documenting information into the electronic medical records system. Collaborates closely with Physicians and Advanced Practice Providers. Delivers direct patient care dependent on what active certification allows. Decisions are regarding the daily priorities for an administrative work group and/or external vendors including coordinating work activities and monitoring progress towards schedules/goals, and often oversees work of others and/or is the primary administrative owner of a main process, program, product, or technology. Works within broad guidelines with little oversight. The Medical Assistant possesses advanced skills and knowledge, contributes to process improvement, delivers in-depth education/training, and provides advanced guidance/mentoring to other Medical Assistants.</p><h1 class="jobSectionHeader"><b><br>
Use your skills to make an impact</b><br>
<b>
</b></h1><p><b>Required</b></p><ul><li>
Certified or Registered</li><li>
Phlebotomy Experience</li><li>
Medication/vaccine administration experience</li><li>
3+ years MA Experience</li><li>
High school diploma or equivalent</li><li>
CPR Certified</li><li>
This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB</li></ul><p></p><p><b>
Preferred</b></p><ul><li>
1+ years MA experience in PCO center</li><li>
Value Based Care experience including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience</li><li>
Bilingual proficiency in English and Spanish - must pass proficiency exam prior to foreign language communication</li></ul><p></p><p><b>
Additional Information:</b> This role is considered patient-facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.</p><p></p><p><b>
Interview Format: HireVue:</b></p><p>
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.</p><p></p><p><b>
Benefits:</b></p><p>
Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security&mdash;both today and in the future, including:</p><ul><li>
Health benefits effective day 1</li><li>
Paid time off, holidays, volunteer time and jury duty pay</li><li>
Recognition pay</li><li>
401(k) retirement savings plan with employer match</li><li>
Tuition assistance</li><li>
Scholarships for eligible dependents</li><li>
Parental and caregiver leave</li><li>
Employee charity matching program</li><li>
Network Resource Groups (NRGs)</li><li>
Career development opportunities</li></ul><p>
#LI-BL1</p><p></p><p><b>
Scheduled Weekly Hours</b></p><p></p>
40<p></p><p><b>
Pay Range</b></p>
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.<br>
<p></p>
$48,300 - $65,900 per year<br>
<p></p>
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.<p></p><p><b>
Description of Benefits</b></p>
Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.<p></p><h1 class="jobSectionHeader"><b><br>
About Us</b><br>
</h1>
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient&rsquo;s well-being.<p></p>
About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.<p><br>
<br>
<b>Equal Opportunity Employer</b></p><p></p><p>
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.</p></div>

Lead Medical Assistant

VAN DIEST MEDICAL CENTER

<div><div><div><div>Date Posted</div>
<div>April 2, 2026
</div><div>Type</div>
<div>Full Time
</div><div>Department</div>
<div>Human Resources
</div><div>Location</div>
<div>Van Diest Medical Center<br>
2350 Hospital Drive<br>
Webster City, IA 50595, US
</div><div>More Information</div>
<div>www.vandiestmc.org
</div></div><h2 class="jobSectionHeader"><b>Job Details</b></h2>
<div><p>The Physician Assistant (PA) will work collaboratively with the General Orthopedic Surgeon to provide high-quality care in a rural Critical Access Hospital setting. This role includes assisting in surgical procedures, managing pre- and post-operative care, conducting outpatient clinic visits, and supporting inpatient rounding. The PA will work closely with nursing staff, rehabilitation services, and other clinical departments to ensure continuity of care. This position does not supervise other staff.</p>
<ul><li><b>Clinical Support</b> &ndash; Conduct comprehensive patient evaluations, order and interpret diagnostic studies, perform joint injections, wound care, and other office-based procedures under established protocols.</li>
<li><b>Surgical Assistance - </b>Serve as first assist in orthopedic surgical procedures; support pre-operative preparation and post-operative care.</li>
<li><b>Inpatient &amp; Emergency Coverage</b> &ndash; Participate in hospital rounds, manage post-surgical inpatients, and assist in emergency consultations as needed.</li>
<li><b>Collaboration &amp; Education</b> &ndash; Communicate effectively with multidisciplinary teams to optimize patient outcomes; educate patients and families on treatment plans and recovery expectations.</li>
<li>Participate in quality improvement initiatives and contribute to orthopedic service development within the CAH environment.</li>
</ul>
<p>Perform other duties as assigned.</p>
<p>Come work with an award winning team! Thanks to the readers of The Daily Freeman-Journal, VDMC was named Best Place to Work in 2023 and 2024. Van Diest Medical Center has also been recognized as a 2026 Top 100 Critical Access Hospital by The Chartis Center for Rural Health. Chartis&rsquo; annual Top 100 award program recognizes outstanding performance among the nation&rsquo;s rural hospitals based on the results of the Chartis Rural Hospital Performance INDEX&reg;. This marks the third year in a row for VDMC&rsquo;s inclusion on the Top 100 Critical Access Hospitals. VDMC is one of only 12 hospitals in the state of Iowa to achieve this designation. Nationwide, there are 1,366 critical access hospitals. Additionally, Van Diest Medical Center (VDMC) has also been named a 2024 and 2025 Top Workplaces INDUSTRY winner. Top Workplaces Industry awards celebrate organizations that have built people-first workplace cultures within their sector. The award marks them as an employer of choice for those seeking employment in the industry. Details about how Van Diest Medical Center builds a great workplace culture are available at https://topworkplaces.com/company/van-diest-medical-center/</p></div>
<h2 class="jobSectionHeader"><b>Requirements</b></h2>
<div><ul><li>Graduate of an accredited Physician Assistant program</li>
<li>Current Iowa PA license and NCCPA certification</li>
<li>BLS and ACLS certification required</li>
<li>Minimum 1 year of orthopedic or surgical experience preferred</li>
<li>Strong clinical judgment and ability to work independently</li>
<li>Excellent communication and teamwork skills</li>
<li>Must be able to meet the physical requirements as outlined in the Job Requirements document.</li>
<li>This position requires successful completion of a Physical Capacity Profile screening.</li>
</ul></div><h2 class="jobSectionHeader"><b>Contact Information</b></h2>
<div><p>Apply on line at: www.vandiestmc.org</p>
<p>Questions contact Human Resources: (515) 832-7711</p></div></div></div><p></p>

Physician Assistant, FT - Surgery/Specialty Clinic Orthopedics

Design Mechanical Inc.

<p>SUMMARY: This position is responsible for dispatching the Refrigeration Service Field Technicians.</p><p>PRIMARY FUNCTIONS:</p><ul><li>Ensure the efficient dispatching of jobs and purchase orders to the Refrigeration Service FieldTechnicians</li><li>Accept all work orders through Service Channel, send the email to technicians when a job is dispatched.</li><li>Create job numbers &amp; send work orders to technicians.</li><li>Create and/or assign job numbers to pending work orders in DMITRI.</li><li>Receive customer service calls and delegate them to the appropriate Refrigeration Service Technician</li><li>Receive customer complaints, solving them or delegating them to the appropriate Service Sales Engineer</li></ul><p>ESSENTIAL DUTIES AND RESPONSIBILITIES:</p><ul><li>Receive and enter customer service calls onto the dispatch board obtaining the proper information such as job location, billing address, phone number, contact, etc.</li><li>Dispatch Refrigeration Service Technicians according to calls received based on priority of service to include name, address and job number.</li><li>Accept all work orders through Service Channel, send email to technicians when job is dispatched.</li><li>Create and/or assign job numbers to pending work orders in DMITRI.</li><li>Schedule Refrigeration Service Technicians for service agreements and quoted work.</li><li>Coordinate refrigeration service-related work with other departments. Scheduling cranes if needed.</li><li>Receive customer complaints and provide solutions and reconciliation.</li><li>Work with Refrigeration Service Manager regarding complaints pertaining to Refrigeration Service Technicians.</li><li>Ensure that all jobs completed are processed in a timely manner.</li><li>Issue purchase orders to Refrigeration Service Technicians.</li><li>Maintain the dispatch board when work has started or is complete.</li><li>Create proposals for over the NTE amounts in Service Channel, when time allows.</li><li>Enter refrigerant usage in tracking systems, when time allows.</li><li>Update customer facilities teams on aging work orders with status.</li><li>Assist with ordering Hussmann parts online and research.</li><li>Backup Oklahoma Dispatch.</li><li>Any additional tasks deemed necessary by their supervisor.</li></ul><p>QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>EDUCATION AND/OR EXPERIENCE: Minimum high school diploma. Minimum three years&rsquo; experience in the HVAC / R industry. Must have ability to multi-task and possess excellent customer service skills.</p><p>LANGUAGE SKILLS: Ability to read and interpret documents such as work orders and customer directives. Able to communicate effectively with all levels of the organization.</p><p>COMPUTER SKILLS: To perform this job successfully, an individual should have knowledge of Excel Spreadsheet software and Microsoft Office Word Processing software.</p><p>CERTIFICATES, LICENSES, REGISTRATIONS: None.</p><p>PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.</p><p>WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions</p><p>Pay: $50,000.00 - $60,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Refrigeration Service Dispatcher

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