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bilingual customer service specialist

Magic

Magic Global Village, Dubai, United Arab Emirates Overview Join or sign in to find your next jobRole: Bilingual Customer Support Specialist - Freelance, RemoteMagic Global Village, Dubai, United Arab EmiratesJoin to apply for the Bilingual Customer Support Specialist - Freelance, Remote role at MagicLocation: Global+Compensation: $7.00 / hour Description About the Client: Our client is a fast-growing education services company based in California, dedicated to providing personalized academic support to K-12 students. They specialize in college counseling, test preparation, and enrichment programs that help students achieve admission into top universities worldwide. With a strong record of success and a commitment to student excellence, they offer both online and in-person services to families across diverse backgrounds.Why does this role exist? This role exists to ensure seamless communication and support for students and parents while maintaining smooth operations behind the scenes. The client needs a proactive professional who can manage daily communications, coordinate class schedules, and provide timely updates to both families and instructors. By hiring for this position, the client's goal is to deliver a high-quality customer experience that reduces stress for families and allows instructors to focus on teaching. The Impact you'll make Customer Support & Communication<ul><li>Respond promptly to emails and live chats from students and parents.</li><li>Conduct light follow-up calls when necessary to confirm attendance or resolve concerns.</li><li>Use WeChat for external communications and GChat for internal team updates.</li></ul>Scheduling & Calendar Management<ul><li>Coordinate class schedules and ensure accurate updates to the shared calendar.</li><li>Add new classes and sessions to the calendar.</li><li>Remind and follow up with students and parents about scheduled sessions.</li></ul>Student & Instructor Coordination<ul><li>Review and update student profiles with accurate information.</li><li>Share important updates with instructor groups to ensure smooth class delivery.</li><li>Act as a liaison between students, parents, and instructors for scheduling and class attendance.</li></ul>Administrative Organization<ul><li>Maintain clear records of student interactions and class schedules.</li><li>Support the client's platforms and websites with accurate inputs.</li><li>Assist in coordinating events or special sessions when needed.</li></ul> Skills, Knowledge and Expertise Required:<ul><li>Minimum 1-2 years of customer service experience (email, chat, and/or phone).</li><li>Proven experience supporting a service-based business or education-related services.</li><li>Strong bilingual skills: English and Mandarin (written and spoken).</li><li>Demonstrated ability to manage calendars and schedules.</li><li>Strong organizational skills with high attention to detail.</li><li>WFH Set-Up: Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.</li><li>Internet speed of at least 40MBPS</li><li>Headset with an extended mic that has noise cancellation and a webcam</li><li>Back-up computer and internet connection</li><li>Quiet, dedicated workspace at home</li></ul>Your Superpowers:<ul><li>Excellent written and verbal communication skills in English and Mandarin.</li><li>Tech-savvy with strong working knowledge of Google Workspace (Gmail, GDocs, GSheets, GMeet, Calendar).</li><li>Adaptability to quickly learn client platforms and tools</li><li>Strong interpersonal skills-empathetic, patient, and proactive.</li><li>Detail-oriented with the ability to manage multiple tasks simultaneously.</li></ul>You should apply if <ul><li>You enjoy helping students and parents feel supported and well-informed.</li><li>You are proactive, adaptable, and thrive in fast-paced environments.</li><li>You believe in the importance of education and are motivated by making a difference in students' academic journeys.</li><li>You value accuracy, clear communication, and take pride in being detail-oriented.</li><li>You're comfortable working independently while being a reliable team player.</li></ul> What to expect Work Setup:<ul><li>Remote position</li><li>Must have a reliable internet connection and a quiet workspace</li><li>Required to provide own computer with Intel Core i5 or equivalent or higher</li></ul>Working Hours:<ul><li>32 hours per week</li><li>10 AM-7 PM Pacific Time, with 1 hour unpaid break</li><li>Thursday to Sunday, Pacific Time</li></ul>Compensation:<ul><li>$7 per hour</li><li>No benefits package included</li></ul> Benefits <ul><li>Seniority level</li><li>Executive</li></ul> Employment type <ul><li>Part-time</li></ul> Job function <ul><li>Other</li><li>Industries: Software Development</li></ul>Referrals increase your chances of interviewing at Magic by 2xGet notified about new Customer Support Specialist jobs in Global Village, Dubai, United Arab Emirates.Dubai, Dubai, United Arab Emirates 3 hours agoAccounts Receivable Specialist - Freelance, RemoteGlobal Village, Dubai, United Arab Emirates 2 days agoATM Technician Customer Support (UAE Nationals only)Bilingual Executive Assistant - Freelance, RemoteGlobal Village, Dubai, United Arab Emirates 1 month agoGlobal Village, Dubai, United Arab Emirates 23 hours agoWe're unlocking community knowledge in a new way. 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Bilingual Customer Support Specialist - Freelance, Remote

Amazon

A leading e-commerce company is seeking a Transportation Specialist in Dubai to manage and resolve logistics issues, communicate effectively with stakeholders, and analyze data to drive performance. The ideal candidate should have a Bachelor's degree, be fluent in Arabic and English, and possess advanced Excel skills. Experience in logistics is preferred. Join a dynamic team that supports customer satisfaction in a 24/7 environment.

Bilingual Trans Ops Specialist: 24/7 Logistics & Data

Saga - Your Story

SAGA is seeking a female bilingual Content Creator fluent in Arabic and English, with a confident on-camera presence and a strong sense of cultural and visual storytelling. This role is ideal for someone who can embody our brand’s poetic, modern, and ethically grounded tone while engaging audiences across the GCC. About the Role: You will lead the creation of short-form video and social media content that reflects SAGA’s aesthetic and values. From product launches to behind-the-scenes moments, your work will shape how our story is told online.Key Responsibilities:<ul><li>Produce short-form video content for Instagram, TikTok, and YouTube </li><li>Write and translate captions, product descriptions, and campaign copy in Arabic and English </li><li>Collaborate with the design team to align visuals with brand tone </li><li>Cover product launches, behind-the-scenes shoots, and client installations </li><li>Monitor engagement and adapt content strategy accordingly</li></ul>

Female Bilingual Content Creator (Arabic & English)

CITY MAIDS CLEANING SERVICES

We are looking for a professional FEMALE ARABIC SPEAKING CUSTOMER SERVICE REPRESENTATIVE to join our team. Your role will be to communicate with clients, handle inquiries, provide information about our services, and ensure a smooth and positive customer experience.Key Responsibilities:<ul><li>Answer incoming calls and respond to customer inquiries</li><li>Make outbound follow-up calls when needed</li><li>Provide accurate information about services and offers</li><li>Maintain records and update customer data in the system</li><li>Ensure professional and friendly communication at all times</li></ul>Requirements:<ul><li>Female candidate</li><li>Fluent in Arabic and English (spoken and written)</li><li>Good communication and listening skills</li><li>Positive attitude and professional appearance</li><li>Ability to work under pressure and handle multiple tasks</li><li>Previous call center or customer service experience is preferred, but not required</li></ul>What We Offer:<ul><li>Competitive salary + performance incentives</li><li>Supportive and friendly work environment</li><li>Training and opportunities for growth and development</li></ul>Job Type: Full-timePay: AED5,000.00 per monthApplication Question(s):<ul><li>Do you stay in Deira - Dubai ?</li></ul>Experience:<ul><li>Customer Service Agent: 2 years (Required)</li></ul>

FEMALE ARABIC SPEAKING CUSTOMER SERVICE REPRESENTATIVE

FRIENDS VACATION HOMES RENTAL LLC

We are seeking a dynamic and customer-focused French Customer Service Assistant to join our growing car rental team. The ideal candidate will be responsible for assisting customers with their rental needs, ensuring excellent service delivery, and contributing to the overall customer experience. Fluency in French, Arabic, and English is essential to effectively communicate with our diverse clientele.Key Responsibilities:<ul><li>Greet and assist customers with vehicle rentals, providing information about available options, prices, and services.</li><li>Handle customer inquiries, concerns, and complaints in a courteous, professional, and timely manner.</li><li>Process rental transactions, including reservation bookings, rental agreements, and returns.</li><li>Ensure accurate documentation and proper completion of rental agreements.</li><li>Maintain knowledge of the company's rental fleet, policies, and promotions to provide informed recommendations.</li><li>Assist customers with vehicle inspections and ensure the proper condition of rental vehicles.</li><li>Resolve customer issues, handling difficult situations with patience and diplomacy.</li><li>Work collaboratively with team members to meet customer satisfaction targets and operational goals.</li><li>Assist with general office duties as needed, such as maintaining rental records and inventory.</li></ul>Required Skills and Qualifications:<ul><li>Excellent communication skills in French, Arabic, and English (both spoken and written).</li><li>Strong sales and customer service skills with a friendly, approachable demeanor.</li><li>Ability to handle high-pressure situations and maintain patience when dealing with challenging customers.</li><li>Proven problem-solving skills and a proactive attitude toward addressing customer needs.</li><li>Prior experience in customer service or sales, preferably within the car rental or hospitality industry.</li><li>Attention to detail and organizational skills.</li><li>Ability to work flexible hours, including weekends and holidays if required.</li></ul>What We Offer:<ul><li>Salary AED 2500 + Comissions</li><li>Opportunity for career growth and development within a dynamic company.</li><li>A friendly and supportive work environment.</li></ul>Job Type: Full-timePay: Up to AED4,000.00 per monthLanguage:<ul><li>French (Required)</li><li>Arabic (Required)</li><li>English (Required)</li></ul>

French Speaking Customer Service Representative

MB Services

As an Austrian Customer Service Representative, you will be responsible for handling customer inquiries and providing assistance through various communication channels such as phone, email, and chat. You will also be expected to maintain accurate and up-to-date customer records and provide timely and effective solutions to customer issues. You should also be able to work in rotational shifts.

Austrian Customer Service Specialist

High Home Ceramic

Position: Female Arabic-Speaking Customer Service Representative Industry: Building Materials &ndash; Spanish Porcelain &amp; Sanitary Ware Location: Warsan 3, DubaiWe are looking for a motivated and professional Female Customer Service Representative to join our team. The ideal candidate will meet the following qualifications:Requirements:<ul><li>Minimum 2 years of experience in customer service (experience in building materials, porcelain, or sanitary ware is a plus).</li><li>Fluent in Arabic and able to communicate effectively in English.</li><li>Strong communication and interpersonal skills.</li><li>Knowledgeable about building materials and able to answer customer inquiries confidently.</li><li>Ability to follow up with clients and provide excellent service.</li><li>Capable of managing and being in charge of the showroom.</li><li>Skilled in organizing and decorating the office for events and occasions.</li><li>Apply only if you are willing to relocation or can travel to this area.</li></ul>Responsibilities:<ul><li>Assist and support customers with product information and inquiries.</li><li>Maintain the showroom&rsquo;s presentation and ensure a welcoming environment.</li><li>Handle client follow-ups and maintain positive customer relationships.</li><li>Support administrative and event-related tasks as needed.</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Dubai International City: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Customer service: 2 years (Required)</li></ul>

Female Arabic-Speaking Customer Service Representative

Explore 7720+ Bilingual customer service specialist in Dubai this November. Find roles across top companies and apply now to boost your career.