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bilingual - technical customer support representative Jobs in Tampa

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bilingual technical customer support representative

Smart Meter LLC

Technical Customer Support Representative Job DescriptionJob Summary:The Technical Customer Support Representative will address and respond to customer inquiries on products and services, operational functions and troubleshooting. Will provide tier one technical support and assistance to customers via e-mail, phone and document support interactions, including details of inquiries, complaints, comments, and actions taken. In addition, the Technical Customer Support Representative will possess a basic understanding of the organization's products and services and will escalate the more complex inquiries to the tier two technical support team. Bilingual is a must. Rotating weekend Saturday shift, 10 am to 2 pm. This is a fully in-office, on-site position. Duties and Responsibilities:<ul><li>Identifies, investigates, and resolves users&rsquo; problems with deployed products.</li><li>Consults with users to determine steps and procedures taken to identify and resolve the problem.</li><li>Applies knowledge of the company products, technologies, and procedures to solve problems.</li><li>Guides users through diagnostic and troubleshooting processes, which may include use of diagnostic tools or following verbal instructions.</li><li>Maintain detailed records of daily interactions with customers, reported issues, and completed solutions along with any further actions required of management or repair personnel.</li><li>Collaborates with other staff to research and resolve problems.</li><li>Collaborates with tier II support to explain errors and/or recommend modifications in programs.</li><li>Maintains knowledge of technology innovations and trends.</li><li>Performs other related duties as assigned including but not limited to; documenting/logging of device replacements and reconciling returns within our ERP system.</li></ul>Skills and experience:<ul><li>Excellent verbal and written communication skills.</li><li>Excellent interpersonal and customer service skills.</li><li>Professional and pleasant telephone manner.</li><li>Ability to explain technical issues to technical and nontechnical employees and customers.</li><li>Strong analytical and problem-solving skills.</li><li>Proficient with Microsoft Office Suite or related software.</li><li>Proficient with or the ability to quickly learn an array of computer hardware and software.</li><li>Prolonged periods sitting at a desk and working on a computer.</li><li>High school diploma and willingness to learn on-the-job, bachelor&rsquo;s degree preferred.</li><li>At least three years of experience in customer technical support highly preferred.</li></ul>Job Type: Full-timePay: $22.00 - $25.00 per hourBenefits:<ul><li>Health insurance</li></ul>Work Location: In person

Bilingual - Technical Customer Support Representative

PRN Clinical Research Infusion Registered Nurse (RN)Location: Tampa, FL Position Type: PRN / Per-Diem (up to 20 hours per week) Reports To: Site DirectorJob Summary&middot; The PRN Infusion Registered Nurse at Axiom Brain Health supports the conduct of clinical research studies by safely administering investigational medications and monitoring participants during and after treatment procedures.&middot; Works closely with the clinical research team to ensure protocol adherence, participant safety, and compliance with Good Clinical Practice (GCP) and applicable regulatory requirements.&middot; Primarily supports infusion and injection visits for clinical trials focused on neurodegenerative and neurologic diseases, including Alzheimer&rsquo;s disease and related conditions.&middot; Helps ensure that study participants receive safe, high-quality care during medication administration and observation periods.Key Responsibilities&middot; Review and maintain all training required to perform clinical trial work including but not limited to Good Clinical Practice (GCP), Human Subject Protection (HSP) and any study related requirements such as the protocol, investigator brochure/package insert, and pharmacy manual.&middot; Administer investigational medications according to study protocols and site procedures, including intravenous (IV) infusions and subcutaneous injections.&middot; Perform IV insertion and maintain IV access during infusion visits.&middot; Monitor participants during medication administration and required post-dose observation periods.&middot; Assess for and appropriately respond to infusion or injection reactions, adverse events (AE) and serious adverse events (SAEs) as outlined in the study protocol. Promptly notifying the Principal Investigator, research team, sponsor and regulatory authorities as applicable.&middot; Accurately document medication administration details including but not limited to dose, route, infusion start and stop times, and participant tolerance.&middot; Collaborate with the clinical research team to ensure participant safety and adherence to study protocol requirements.&middot; Assist with clinical procedures such as vital signs, ECGs, and blood draws when additional clinical support is needed.&middot; Communicate participant status and any safety concerns to the Principal Investigator and study team in a timely manner.&middot; Ensure all clinical procedures are performed in accordance with protocol requirements, site SOPs, and Good Clinical Practice guidelines.&middot; Support efficient clinic operations during infusion visits and maintain a professional and supportive environment for study participants and caregivers.Knowledge, Skills, and Abilities&middot; Strong peripheral IV-line placement and infusion therapy skills&middot; Ability to recognize and appropriately respond to infusion reactions or other clinical concerns&middot; Strong attention to detail and ability to document accurately in real time according to ALCOA-C/Good Documentation Practices (GDP)&middot; Excellent communication and interpersonal skills when interacting with participants, caregivers, and research staff&middot; Ability to work independently and collaboratively in a fast-paced clinical research environment&middot; Comfort working with older adults and individuals with cognitive impairmentWork Environment&middot; Outpatient clinical research setting supporting neurology trials&middot; Participants may include individuals with neurodegenerative conditions&middot; Infusion visits typically range from one to two hours with additional observation time depending on protocol requirementsSchedule&middot; PRN position with flexible scheduling based on study visit needs&middot; Up to approximately 20 hours per weekMinimum Qualifications&middot; Active Registered Nurse (RN) license in the state of Florida&middot; Associate&rsquo;s or Bachelor&rsquo;s degree in Nursing&middot; Minimum of two years of clinical nursing experience&middot; Current BLS certificationPreferred Qualifications&middot; Experience administering infusion therapies or biologic medications&middot; Experience in a clinical research setting&middot; Bilingual &ndash; SpanishThe duties above are representative of the nature and level of work assigned and are not necessarily all-inclusive. Pay: $45.00 - $65.00 per hourWork Location: In person

PRN Clinical Research Infusion Registered Nurse (RN)

OneTouch Direct

<div>Step up your career with OneTouch Direct as a Call Center Sales and Business Support Representative for Verizon! Since 1998, OneTouch Direct has been delivering unparalleled contact center solutions, partnering with Fortune 500 companies to provide exceptional products and services.
In this role, you will be the vital link between Verizon and its customers, combining sales expertise with top-notch business support. Your mission is to create outstanding customer experiences while driving sales and efficiently handling business support tasks.
Key Responsibilities:<ul>
<li>Engage customers via inbound and outbound calls, promoting Verizon products and services to meet their specific needs.</li>
<li>Provide comprehensive business support by resolving customer inquiries and troubleshooting issues promptly and effectively.</li>
<li>Collaborate with team members and other departments to ensure smooth service delivery and customer satisfaction.</li>
<li>Maintain accurate records of customer interactions in CRM systems and track sales activities.</li>
<li>Identify sales opportunities and apply consultative selling techniques to maximize revenue.</li>
<li>Work proactively to contribute to process improvements that enhance customer experiences.</li> 
</ul> 
 
Requirements 
<ul>
<li>High school diploma or equivalent required; additional education is a plus.</li>
<li>Minimum 1 year experience in sales and/or business support, preferably within a call center environment.</li>
<li>Exceptional communication and interpersonal skills, with a friendly and professional phone demeanor.</li>
<li>Strong problem-solving abilities and ability to manage multiple tasks efficiently.</li>
<li>Familiarity with CRM software and call center tools preferred.</li>
<li>Ability to work well independently and as part of a team in a fast-paced environment.</li>
<li>Detail-oriented with excellent organizational skills.</li>
<li>Customer-focused mindset with a passion for delivering outstanding service.</li> 
</ul> 
 
Benefits 
<ul>
<li>Full-Time Hours: 40 hours per week schedule</li>
<li>GREAT Earning opportunities: Competitive hourly pay PLUS uncapped commissions paid out weekly!
</li><li>6 checks per month: Weekly bonus payouts plus bi-weekly hourly paychecks! &middot;</li>
<li>Supportive Environment: Classroom training, plus ongoing support for your success!</li>
<li>Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!</li>
<li>Benefits: Health Care Plan (Medical, Dental &amp; Vision)</li>
<li>Culture: Diverse, welcoming culture with Employee Resource Groups</li>
<li>Referrals: Refer a friend and earn up to $2,000 per person!</li></ul></div>

Call Center Sales and Business Support Representative - Verizon

Polaris Pharmacy Services

<div>WHO WE ARE 
At Polaris Pharmacy Services, we&rsquo;re more than a pharmacy &mdash; we&rsquo;re a dedicated partner in care, transforming how patients experience long-term, post-acute, correctional, PACE, and specialty pharmacy services. As industry leaders, we&rsquo;re raising the bar for quality and coordination across all sites of care, ensuring every patient receives seamless, compassionate, and expert support.
Founded in 2015, Polaris is proud to be locally and independently owned, with a growing national footprint. Our team thrives in a mission-driven environment where innovation meets purpose, and every role contributes to making a real impact. We offer more than just a job &mdash; we provide competitive pay, robust benefits, and genuine opportunities for career advancement.
If you're passionate about shaping the future of pharmacy and making a difference in the lives of those who need it most, we invite you to grow with us.<h1 class="jobSectionHeader">
Job Summary:</h1>
The Order Entry Technician is responsible for entering prescriptions and refills into the pharmacy system with both speed and accuracy. These technicians must be responsive and courteous when addressing customer needs. Successful technicians are dedicated to meeting the expectations and requirements of internal and external customers, understanding customer information, and using it to improve the products and services they deliver. Their responsibilities include entering new and refill prescriptions, resolving customer questions and requests, contributing to continuous improvement, complying with safety policies, and adhering to applicable government regulations, including HIPPA.
SCHEDULE: 3:30pm - 12:00am with rotating weekends
Duties/Responsibilities:<ul><li>
Enter new and refill prescriptions into the pharmacy system.</li><li>
Address and respond to customer inquiries and requests.</li><li>
Actively contribute to the evaluation and continuous improvement of client services, policies, and procedures.</li><li>
Comply with government and department policies regarding safety, attendance, and dress code.</li><li>
Follow all applicable government regulations, including HIPPA.</li><li>
Ensure safety policy and procedures are consistently adhered to and practiced.</li><li>
Other duties as assigned; Job duties may vary depending on business needs.
</li></ul>QUALIFICATIONS/COMPETENCIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<h2 class="jobSectionHeader">Required Skills/Abilities:
</h2><ul><li>Knowledge of brand name/generic medications</li><li>
Experience with alpha-numeric data entry.</li><li>
Must have a basic understanding and ability to read and correct key prescriptions.</li><li>
Basic math computation skills</li><li>
Knowledge of SIG codes</li><li>
Proficient in Microsoft Excel, Word, and Outlook required.</li><li>
Able to read, write, speak, and understand the English language.</li><li>
Able to work at a moderate speed.
</li><li>Good organization/Attention to detail</li></ul>
EDUCATION and/or EXPERIENCE:
<ul><li>High School diploma or equivalent required</li><li>
Pharmacy technician licenses/certifications required by state regulations and state of practice.
</li><li>Minimum of one (1) year working as a pharmacy technician (long-term care pharmacy preferred)</li></ul>
PHYSICAL DEMANDS
The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job:<ul><li>
May sit or stand seven (7) to ten (10) hours per day</li><li>
The employee is occasionally required to sit; climb or balance; and stoop, kneel, bend, walk</li><li>
May be necessary to work extended hours as needed</li><li>
May lift and/or move up to 30 pounds</li><li>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role</li></ul>
HOLIDAY &amp; PTO POLICY<ul><li>
Paid holidays are provided annually, with 6 days offered each year, along with 5 sick days.</li><li>
Employees earn up to 10 PTO days each year, with rollover options and milestone bonuses.</li><li>
Employees have the option to cash out up to 10 PTO hours each quarter for added financial flexibility.</li></ul>
Please note, because we are a pharmacy most of our locations are open 24-hours a day, 7 days a week and therefore schedules may change as determined by the needs of the business.
BENEFITS for full time Employees<ul><li>
Medical, Dental, and Vision insurance</li><li>
401 (k) (available for Part Time &amp; Full Time EEs)</li><li>
Company Paid Life insurance</li><li>
Short-term and Long-term disability insurance</li><li>
Tuition reimbursement</li><li>
Personal Time Off (PTO)</li><li>
Competitive pay with annual performance reviews and merit-based raises</li><li>
Career growth potential</li><li>
Annual on-site voluntary Flu Vaccines</li><li>
Employee referral bonus program</li></ul></div>

Order Entry Technician - 2nd Shift

The Home Depot

<div>Position Purpose:
The Outside Sales Representative (OSR) is responsible for driving incremental sales growth and profitability through account relationships, specifically focusing on Complex Business Expansion and new business development. The OSR will monitor key performance indicators for assigned professional customers and meet or exceed Sales and Margin performance to plan by working with the Pro Sales Manager. OSRs leverage data, customer insights, and review pertinent Pro customer satisfaction results to understand customers' perspectives and use the information to drive local decisions and strategies to improve competitive position and drive capability adoption. 
 
Key Responsibilities:<ul><li>
10% - Cross-Functional Collaboration - Participate in district/regional meetings as needed. Communicate weekly activities with Pro Sales Manager.</li><li>
60% - Cultivate Net New Sales Relationships - Utilize local community events to continuously represent The Home Depot Pro brand and drive new business and grow Complex Business expansion. Sell all products and services available from the enterprise, including Commercial Credit options, Volume Pricing Program, delivery, will call pickup, and website ordering. Produce new account revenue in line with current organization through individual targets/quotas. Partner with Inside Sales Support Representative as a daily point of contact to drive an end-to-end quoting, ordering, and transaction experience for customers. Establish effective partnerships with assigned customers by completing in-person sales appointments. Develop strategies focused on expanding customer base within defined sales territory. Drive incremental sales growth by cultivating business relationships with assigned customer portfolios and prospecting to drive incremental sales growth.</li><li>
10% - Customer Relationship Management - Utilize Salesforce to plan future sales call activity, manage ongoing customer communications, and maintain a healthy sales pipeline.</li><li>
20% - Sales Prospecting - Conduct initial customer meetings and build relationships, selling The Home Depot value proposition and win opportunity to quote materials. Prospect for new business leveraging leads provided by internal Sales Development team as well as leads generated in the field via existing customer relationships, stores, and within the community.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This Position typically reports to the Pro Sales Manager</li><li>
This Has 0 Direct Reports</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel 20% to 50% of the time.</li></ul> 
Physical Requirements:
<ul><li>Most of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).</li></ul> 
Working Conditions:
<ul><li>Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes that cause noticeable discomfort or a moderate risk of accident or illness.</li></ul> 
Minimum Qualifications:<ul><li>
Must be 18 years of age or older</li><li>
Must be legally permitted to work in the United States</li></ul> 
Preferred Qualifications:
<ul><li>Working knowledge of Microsoft Office Suite</li><li>
5 years of professional work experience</li><li>
2 years account management/sales management experience</li><li>
2 plus years home improvement or home building industry experience</li><li>
Successful professional growth in a high-paced retail environment</li><li>
Demonstrates a strong ability to create and cultivate an active network of relationships both inside and outside the organization</li><li>
Ability to leverage relationships to accomplish sales and profitability goals</li><li>
Deep understanding of Pro customer needs with a focus on fulfilling 100% of their product, credit, and performance requirements</li><li>
Determine how each customer would prefer to be served and tailor communications and customer-facing activities appropriately</li><li>
Strong leadership and negotiation skills; ability to persuade or influence others</li><li>
Excellent communication skills (verbal, written) and able to communicate globally</li></ul> 
Minimum Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul> 
Preferred Education:
No additional education 
<ul><li>
</li></ul>Minimum Years of Work Experience:<ul><li>
2</li></ul> 
Preferred Years of Work Experience:
<ul><li>5</li></ul> 
Minimum Leadership Experience:
<ul><li>No previous leadership experience</li></ul> 
Preferred Leadership Experience:
<ul><li>No previous leadership experience</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:
<ul><li>Action Oriented</li><li>
Being Resilient</li><li>
Persuades</li><li>
Builds Networks</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Drives Results</li></ul></div>

Outside Sales Representative Tampa

Outside Sales Representative South Tampa

Long Chiropractic & Rehab Center

Our practice is looking for a new energetic team member who is warm and caring towards our patients, loves to learn, and has an exceptional positive attitude. Our new team member is punctual, passionate about communicating and working with many different kinds of people.This rewarding position is detail oriented and can be physical, so a level of mental and physical fitness is important. Familiarity with musculoskeletal anatomy, experience as a Chiropractic patient, Chiropractic employee, or other healthcare staff is a plus but not required.Requirements:<ul><li>Proficiency in spelling, grammar, and basic math</li><li>Multi-tasking and neatness</li><li>Cheerful smile and demeanor</li><li>Bilingual (English/Spanish)</li></ul>Job Duties:<ul><li>Setting up patients on therapies/modalities</li><li>Answering phones/scheduling appointments</li><li>Verify Insurance</li><li>Proven ability to work efficiently</li><li>Must be able to multi-task, fast paced office</li><li>Assisting with patient flow</li><li>Patient check in and check out</li></ul>If this sounds like a position your would do well in, then we want to interview you!Job Type: Part-timePay: From $17.00 per hourEducation:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>Chiropractic Assistant: 1 year (Required)</li><li>Customer Service: 1 year (Required)</li></ul>Language:<ul><li>English and Spanish (Required)</li></ul>Ability to Commute:<ul><li>Tampa, FL 33624 (Required)</li></ul>Work Location: In person

Bilingual - Chiropractic Assistant

Explore 177+ Bilingual technical customer support representative in Tampa this May. Find roles across top companies and apply now to boost your career.