guest experience supervisor - arabic speaker Jobs in Dubai

guest experience supervisor - arabic speaker

bilingual customer support japanese|english Jobs in Dubai

bilingual customer support japanese|english

bilingual customer support specialist - freelance, remote Jobs in Dubai

bilingual customer support specialist - freelance, remote

bilingual trans ops specialist: 24/7 logistics & data Jobs in Dubai

bilingual trans ops specialist: 24/7 logistics & data

business development associate - multilingual Jobs in Dubai

business development associate - multilingual

bilingual tour guide

OceanAir Travels

Job Description:As a Tour Guide, you will be responsible for providing informative, engaging, and entertaining tours to individuals or groups at various locations, including historical sites, museums, natural attractions, and cultural landmarks. Your role involves delivering well-researched information, ensuring the safety and satisfaction of guests, and enhancing their experience by sharing insights, anecdotes, and relevant details about the tour site.Job Duties and Responsibilities:<ul><li>Plan tour routes, itineraries, and schedules, considering factors such as group size, special interests, and time constraints.</li><li>Prepare visual aids, maps, brochures, and other materials to enhance the tour experience.</li><li>Greet and welcome guests, providing an overview of the tour, including key highlights, expected duration, and safety guidelines.</li><li>Lead tours in an engaging and informative manner, delivering commentary, answering questions, and providing context about the tour site.</li><li>Adapt tour content and delivery style to suit the interests and needs of diverse audiences, including families, school groups, and international visitors.</li><li>Build rapport with tour participants, creating a friendly and interactive environment to encourage participation and engagement.</li><li>Address guest inquiries, concerns, and feedback promptly and professionally, striving to enhance their overall experience.</li><li>Provide recommendations for local attractions, dining, and activities to assist guests in planning their visit.</li><li>Ensure the safety of guests by providing clear instructions, monitoring group behavior, and adhering to safety regulations and guidelines.</li><li>Conduct headcounts, manage group dynamics, and handle emergencies or incidents according to established protocols.</li><li>Communicate effectively with tour operators, transportation providers, and other stakeholders to coordinate logistics and ensure smooth tour operations.</li><li>Update and revise tour scripts, materials, and content based on feedback, new research, and changes at the tour site.</li><li>Record tour attendance, feedback, and other relevant data for reporting and analysis purposes.</li><li>Prepare and submit reports on tour activities, guest satisfaction, and areas for improvement to management or tour operators.</li></ul>Job Qualifications:<ul><li>Bilingual is a must ( German / French / Spanish / Italian ).</li><li>Fluent English level is a must.</li><li>High school diploma or equivalent; additional certification or training in tourism, history, or related fields is preferred.</li><li>Proven experience as a tour guide or in a customer service role, with excellent public speaking and storytelling skills.</li><li>In-depth knowledge of the tour site, including its history, culture, geography, and notable features.</li><li>Strong communication and interpersonal skills, with the ability to engage and entertain diverse audiences.</li><li>Proficiency in multiple languages is a plus, especially for tours with international guests.</li><li>Ability to walk long distances, stand for extended periods, and lead tours in various weather conditions.</li><li>Flexibility to work irregular hours, including weekends, holidays, and evenings, to accommodate tour schedules.</li></ul>Job Type: Full-timePay: AED4,000.00 - AED6,000.00 per monthApplication Question(s):<ul><li>Do you have a tour Guide License?</li><li>If we offered you a position, when would you be available to start?</li><li>What is your Nationality?</li><li>What is your age?</li><li>Are you a Bilingual speaker? If yes what is your second language?</li></ul>Experience:<ul><li>Tourism: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>

Bilingual Tour Guide

57 Heritage Safari

Job Description: We are looking for a knowledgeable and enthusiastic Safari Guide to join our luxury desert safari team. As a key part of the guest experience, you will lead immersive tours in the Dubai Desert Conservation Reserve, sharing insights on local wildlife, culture, and traditions while ensuring guest safety and satisfaction.Key Responsibilities:<ul><li>Conduct guided desert safaris using classic or modern 4x4 vehicles</li><li>Provide informative and engaging commentary on wildlife, desert ecology, and Emirati heritage</li><li>Ensure guest safety and comfort throughout the experience</li><li>Coordinate with the operations team for vehicle prep, timings, and logistics</li><li>Assist with guest photography, cultural activities, and basic hospitality duties when required</li></ul>Requirements:<ul><li>Previous experience as a tour or safari guide, preferably in the UAE</li><li>Valid UAE driving license (manual transmission preferred)</li><li>Strong communication and storytelling skills</li><li>Passion for nature, wildlife, and local culture</li><li>Fluent in English; other languages are a plus</li></ul>Benefits:<ul><li>Work in the UAE&rsquo;s only protected desert reserve with a luxury safari brand</li><li>Be part of a passionate, heritage-driven team delivering high-end guest experiences</li><li>Unique opportunity to work in nature and interact with an international clientele</li></ul>Job Type: Full-timeLanguage:<ul><li>English (Required)</li><li>Arabic (Preferred)</li><li>German (Preferred)</li><li>Russian (Preferred)</li><li>French (Preferred)</li><li>Spanish (Preferred)</li></ul>License/Certification:<ul><li>UAE Driving License (Required)</li><li>Manual Driving License (Required)</li><li>Safari Guide License (Required)</li></ul>

Safari Guide

Smart Rovers Travel & Tours

We are seeking an experienced Outbound Tour Operator to join our growing travel team. The ideal candidate must have strong experience in handling outbound holiday packages along with air ticketing sales. The role requires excellent destination knowledge, supplier coordination, and customer service skills.Key Responsibilities<ul><li>Design, sell, and manage outbound holiday packages</li><li>Handle flight bookings, ticket issuance, reissuance, and cancellations</li><li>Coordinate with airlines, hotels, DMCs, and transport suppliers</li><li>Provide accurate quotations and itineraries based on client requirements</li><li>Manage visa assistance, travel insurance, and special requests</li><li>Ensure timely confirmations and smooth execution of tours</li><li>Handle customer inquiries and provide post-sales support</li><li>Maintain booking records and ensure compliance with company policies</li><li>Achieve sales targets and contribute to business growth</li></ul>Requirements &amp; Qualifications<ul><li>Minimum 3&ndash;4 years of experience as an Outbound Tour Operator</li><li>Proven experience in air ticketing sales</li><li>Knowledge of GDS systems (Amadeus / Galileo / Sabre preferred)</li><li>Strong knowledge of international destinations and travel products</li><li>Excellent communication and negotiation skills</li><li>Ability to work under pressure and meet deadlines</li><li>Strong organizational and multitasking abilities</li><li>Diploma or Degree in Travel &amp; Tourism is an advantage</li></ul>Skills &amp; Competencies<ul><li>Sales and customer-handling skills</li><li>Attention to detail</li><li>Problem-solving ability</li><li>Team player with a professional attitude</li><li>Multilingual skills are a plus</li></ul>How to Apply: Interested candidates may apply via IndeedJob Type: Full-time

Outbound Tour Operator

ODEON Tours

Since 1992, Coral Travel Group has served over 35 million tourists in 33 years, establishing itself as one of the leading tourism groups in Türkiye and Europe. Operating with strong brands in tour operations, accommodation, destination services, aviation, travel agency services, information technology, and security, the group serves approximately 3.5 million tourists annually through 38 companies in 23 countries, employing over 6,000 people.Coral Travel Group provides tour operations and sales agency services under the Coral Travel brand in 15 countries. In destination services, ODEON Tours operates in Türkiye, Egypt, Greece, Spain, United Arab Emirates, Thailand, Tunisia, and Vietnam. The group manages hotels under Coral Group Hotels (Seven Seas Hotels, Marvida Hotels, Xanadu Resort). Additionally, it offers a broad service network with ODEONBEDS in hotel bed banking, ODEON Software and Technology in information technologies, and ODEON Security and Consulting in the security sector.Committed to quality and customer satisfaction, Coral Travel Group continues to expand into new markets and destinations.We are seeking a dynamic and results-driven Contract Assistant Manager - Luxury Hotels to join our team in Dubai. This role is exclusively focused on contracting and managing luxury hotel partnerships, ensuring the best rates, availability, and supply for high-end accommodations in the United Arab Emirates.Key Responsibilities<ul><li>Manage and negotiate contracts specifically with luxury hotels to secure the most competitive rates and favorable terms.</li><li>Develop strong relationships with five-star and ultra-luxury hotels in the United Arab Emirates, conducting regular visits to maintain partnerships.</li><li>Oversee all luxury hotel contracting processes, ensuring accurate updates on special offers, early booking discounts, and stop sales.</li><li>Analyze market trends in the luxury travel sector, identifying new high-end hotel partners and business opportunities.</li><li>Monitor the performance of contracted luxury hotels, managing allocations, special offer requests, and price competitiveness.</li><li>Serve as the main point of contact for luxury hotel partners, addressing queries and concerns.</li><li>Conduct competitor analysis to ensure ODEON Tours remains competitive in the high-end travel market.</li><li>Provide guidance and insights to hotels regarding allotments, availability, and supply management to maximize sales.</li><li>Track cancellations and guest feedback, implementing necessary follow-ups to maintain the highest standards.</li></ul>Qualifications<ul><li>Bachelor's degree in a relevant field.</li><li>Minimum 5 years of experience in tour operations, hotel contracting, pricing, or account management, with a strong focus on luxury hotels.</li><li>Fluency in English (verbal and written), Russian is a plus.</li><li>Extensive knowledge of the luxury travel and hospitality sector.</li><li>Proven experience in negotiating contracts with five-star and ultra-luxury hotels.</li><li>Strong analytical skills with keen attention to detail.</li><li>Excellent networking, relationship-building, and negotiation skills within the luxury hotel industry.</li><li>A business-driven mindset with the ability to identify and capitalize on luxury market opportunities.</li><li>Strong communication skills, both in-person and over the phone, with an ability to build trust with premium hotel partners.</li><li>Hotel school or university background is preferred.</li><li>Currently residing in Dubai, United Arab Emirates.</li><li>Willingness to travel as required.</li><li>Work location will be in JLT, Dubai.</li></ul>If you are a motivated and experienced individual looking to contribute to the success of Coral Travel Group, please apply through LinkedIn. Seniority level Mid-Senior level Employment type Full-time Job function Management, Travel Arrangements

ODEON Tours DMC UAE - Contract Assistant Manager (Luxury Segment)

Discovered MENA

<div>
 
 Creative Brief: Multimedia Designer (Remote Friendly)
 
 
 
 
 
 We are looking for a reliable, bilingual Multimedia Designer to join our clients team for some upcoming high-level projects.
 
 
 
 
 
 If you enjoy working on professional, structured content and have an eye for detail, we&rsquo;d love to chat.
 
 
 
 
 
 What we&rsquo;re looking for:
 
 
 
 
 
 Bilingual Skills: You should be comfortable working in both Arabic and English.
 
 
 
 
 
 Design &amp; Animation: Someone with a solid mix of static design and motion/animation skills.
 
 
 
 
 
 Governmental Background: If you&rsquo;ve worked with ministries or government entities before, that&rsquo;s a huge advantage for us.
 
 
 
 
 
 Reliability: We need someone who is detail-oriented, researches well and can deliver quality work on time.
 
 
 
 
 
 The Setup:
 
 
 
 
 
 Level: Mid-to-Senior.
 
 
 Location: We are open to fully remote candidates.
 
 
 Availability: We are looking for someone who can start immediately.
 
</div>

Multimedia Designer

Accor

Position TitleSales Manager &ndash; LeisureDepartmentSales &amp; MarketingReports ToDirector of Sales / Assistant Director of SalesJob PurposeThe Sales Manager &ndash; Leisure is responsible for driving leisure segment revenue through proactive sales efforts, account management, and market development. The role focuses on maximizing room revenue, market share, and brand presence by building strong relationships with tour operators, travel agents, DMCs, and online partners, in line with hotel and brand standards.Key Responsibilities&middot; Develop and implement strategic sales plans to achieve leisure revenue targets.&middot; Identify, solicit, and manage leisure accounts including tour operators, wholesalers, travel agents, and DMCs.&middot; Conduct regular sales calls, market visits, and client meetings to build and maintain strong business relationships.&middot; Negotiate rates, contracts, and agreements in line with revenue and brand guidelines.&middot; Prepare and manage leisure contracts, including allotments and seasonal rate structures.&middot; Monitor market trends, competitor activity, and pricing strategies.&middot; Collaborate closely with Revenue Management to optimize pricing and inventory for the leisure segment.&middot; Coordinate with Marketing on promotions, campaigns, and brand initiatives targeting leisure markets.&middot; Participate in trade shows, roadshows, sales missions, and networking events as required.&middot; Ensure accurate forecasting, reporting, and account production tracking.&middot; Maintain up-to-date client records and activities in the CRM system.&middot; Ensure all sales activities comply with hotel policies, brand standards, and legal requirements.Financial &amp; Reporting Responsibilities&middot; Achieve assigned monthly and annual revenue budgets.&middot; Analyze account performance and take corrective action when required.&middot; Prepare regular sales reports, forecasts, and market intelligence updates.Guest &amp; Brand Focus&middot; Represent the hotel professionally in all client interactions.&middot; Promote brand values, loyalty programs, and hotel offerings to leisure partners.&middot; Ensure seamless communication between clients and operational teams for smooth guest experiences.Qualifications &amp; Experience&middot; Bachelor&rsquo;s degree or diploma in Hospitality Management, Business Administration, or a related field is preferred.&middot; Minimum 3&ndash;5 years of experience in hotel sales, with a strong focus on leisure markets.&middot; Proven track record of achieving sales targets within a hotel or hospitality environment.Skills &amp; Competencies&middot; Strong negotiation, presentation, and communication skills.&middot; Excellent relationship-building and networking abilities.&middot; Solid understanding of leisure market dynamics and distribution channels.&middot; Proficiency in sales systems, CRM tools, and Microsoft Office.&middot; Ability to work independently and collaboratively in a fast-paced environment.&middot; Willingness to travel locally and internationally as required.Personal Attributes&middot; Results-driven with a proactive and positive attitude.&middot; High level of professionalism and integrity.&middot; Strong organizational and time-management skills.&middot; Passion for hospitality and revenue growth.Working Conditions&middot; Primarily office-based with frequent external sales calls and travel.&middot; Flexible working hours based on business needs.This job description may be revised from time to time to meet operational and business requirements.Job Types: Full-time, Permanent

Sales Manager Leisure

Al Shirawi Interiors

<div>
 
 
 Roles and responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Verification of project specification and work identify technical requirements
 </li>
 <li>
 Preparation of project specific method statements, inspection and test plan
 </li>
 <li>
 Coordinate with site execution and Ensure WIR, MIR are raised on time as well as the approvals are obtained.
 </li>
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 Inspection of Incoming / delivered materials and ensure the materials are in compliance with the project specification / Material approvals.
 </li>
 <li>
 Record the status of non-conformance and action details of assigned projects
 </li>
 <li>
 Develop method statements , compliance report and ITPs
 </li>
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 Regular visit to site work and ensure work is executed against specification and method statement
 </li>
 <li>
 Conduct internal audit to meet QHSE requirements and prepare audit reports.
 </li>
 <li>
 Issue non conformity report on various non conformities identified during audits for corrective action and follow up for its effective implementation.
 </li>
 <li>
 Review customers complaints and ensure closure of complaints
 </li>
 <li>
 Prepare QHSE observation report and record all the nonconformities identified/ resolved status area wise identified during site tour
 </li>
 <li>
 Attend planning /coordination meetings to address the issues related to quality of product requirements
 </li>
 <li>
 Participate in initial kick off meeting and prepare documentation accordingly
 </li>
 <li>
 Consultation, participation and communication of requirements related to projects
 </li>
 <li>
 Prepare and submit handing over documents
 </li>
 </ul>
 
 
 
 
 
 Must have skills:
 
 
 
 
 
 <ul>
 <li>
 Bachelor's in Civil Engineering
 </li>
 <li>
 3+ Years as a QA/QC Engineer in an Interior Fit out company
 </li>
 <li>
 Understanding of Construction Quality Systems, ISO 9001, material testing, and fit-out standards
 </li>
 <li>
 Strong attention to detail, problem-solving, communication, and documentation.
 </li>
 </ul>
</div>

QA/QC Engineer - Interior Fit out

Explore 453+ Bilingual tour guide in Dubai this January. Find roles across top companies and apply now to boost your career.