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biologics senior product specialist

AstraZeneca

<div>JOB TITLE
Senior Product Specialist &ndash; Biologics 
 
ABOUT ASTRAZENECA
AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development, and commercialisation of prescription medicines for some of the world&rsquo;s most serious diseases. But we&rsquo;re more than one of the world&rsquo;s leading pharmaceutical companies.
ROLE SUMMARY
Is responsible for generating clinical demand for Biologics portfolio with key accounts, pro-actively identifying business opportunities, presenting value propositions aligned to stakeholder needs and objectives, and recommending solutions to drive and develop business. Develop strategic and mutually beneficial relationships with the Multi-Disciplinary Team (MDT), Decision Making Unit (DMU), and potentially other stakeholders, based on a deep scientific understanding of the issues in order to identify the best opportunities for any part of AZ's Specialty portfolio to deliver life-changing medicines to patients.
In this role, You will positively influence customers&rsquo; prescribing behavior to achieve sales targets, develop territory and build strong customer relationships with the objective of maximizing sales volume and market share of designated products on a given territory.
What you&rsquo;ll do
Develop account strategy and plans:<ul><li>
Identify opportunities and strategies to improve positioning of AZ's Biologics products at a local level.</li><li>
Work with Sales, Franchise Manager and CFT to develop a local strategy and business plan to meet targets and further improve positioning of AZ's Biologics products at a local level.</li><li>
Conduct analysis of market &amp; competitors to identify territory business opportunities.</li><li>
Develop Account plan and allocate resources (e.g. call activities, budget), for optimal sales impact.</li><li>
Monitor Account business plan to ensure resources are directed to customers of the greatest potential.</li><li>
Participate in promotional activity programs to increase product awareness in the market and establish AstraZeneca as a strategic partner with top institutes / accounts.</li></ul>
Create deep stakeholder relationships:
<ul><li>Engage Biologics users in dialogue about approved indications, product efficacy / safety profiles and treatment protocols to support on-label prescribing for appropriate patients.</li><li>
Establish and maintain ongoing, long term collaborative relationships with stakeholders.</li><li>
Share stakeholder insight and information within AZ to strengthen relevant activities, e.g., product development, marketing, sales efforts.</li><li>
Update territory customer segmentation, database and call records continuously in Veeva.</li><li>
Deliver key promotional messages according to approved plan and marketing strategy.</li><li>
Build a trust and credibility with customers by demonstrating integrity and acting within the AstraZeneca Code of Conduct.</li><li>
Explore and expand new customers developing more Bio-users.</li></ul>
Reporting / Administration
<ul><li>Submit monthly reports commenting on deviations from Business Plan and intended actions to align performance with objectives.</li><li>
Ensure punctual delivery of reports and daily synchronization of ETMS Veeva.</li><li>
Monitor and assess sales transactions to identify potential irregular sales patterns.</li></ul>
Build capability and knowledge in healthcare eco-system:<ul><li>
Build knowledge and understanding about AZ's overall Biologics value proposition, product's labelled indications and efficacy data among all relevant stakeholders in the MDT and DMU.</li><li>
Utilize different communication approaches, techniques and channels to help build knowledge in the MDT and DMU.</li><li>
Conduct science-based discussions with the HCP as per the approved indications of AZ's Biologics.</li><li>
Arrange multidisciplinary workshops for physicians and other healthcare professionals.</li><li>
Arrange and coordinate effective speaker programmes with physician advocates and KOLs</li><li>
Actively support Central pharmacists and nurses on relevant trainings.</li></ul>
Deliver on plans and achieve sales goals on budget<ul><li>
Drive sales performance and ensure sales forecasts meet or exceed expectations while managing assigned budgets.</li><li>
Successfully promote the benefits of AZ's Biologics brands, using fair balance messages and the appropriate mix of promotional tools.</li><li>
Ensure AZ's products are optimally utilised in line with national / local guidelines and the product license.</li><li>
Effectively implement sales strategy, tactics and TAP (Account action plan) aligned with CF in accordance with company policies.</li><li>
Facilitate enlistment of newly launched and key products in accounts within the agreed timelines.</li></ul>
Corporate responsibility:<ul><li>
Comply with all external regulations and internal policies</li><li>
Maintains highest ethical standards and work in a spirit of AstraZeneca Code of Ethics, following rules &amp; norms set by corporate policies</li><li>
Ensures that all conducted activities are done in accordance with local legislation and corporate standards.</li><li>
Timely reports (as per respective procedures): health/environment/wellbeing related accidents; adverse events that you became aware about; change in status of your Conflict of Interest.</li></ul>
Personal Development<ul><li>
Develop behaviors leading to enhanced effectiveness as outlined in the Associate Key Account Competency framework.</li><li>
Identify areas for self-development and discuss developmental needs with the line manager to agree on solid IDP.</li><li>
Attend &amp; actively participate in sales meetings, product, and training sessions.</li></ul>
Essential for the role<ul><li>
Saudi national.</li><li>
Minimum 2 years of Sales experience with a sound knowledge of account management, including relevant pharmaceutical sales experience.</li><li>
Minimum 1 year Sales experience in Biologics.</li><li>
Track record of engaging key stakeholders in complex clinical environments, e.g., mid and senior level healthcare professionals, key accounts and the medical community</li><li>
Proven track record in influencing the stakeholder decision-making process in an ecosystem with multiple influential players / decision makers, with proven track record of creating value in complex DMU.</li><li>
Proven successful working in complex cross functional teams.</li><li>
Customer value proposition and patient centric.</li><li>
Business Acumen with high medical knowledge.</li><li>
Decision making and problem solving.</li></ul>
Desirable for the role<ul><li>
Key Account management expertise.</li><li>
Experience with ENT specialty Doctors.</li></ul>
Why AstraZeneca?
At AstraZeneca we&rsquo;re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There&rsquo;s no better place to make a difference to medicine, patients, and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth, and development. We&rsquo;re on an exciting journey to pioneer the future of healthcare. 
So, what&rsquo;s next?
<ul><li>Are you already imagining yourself joining our team? Good, because we can&rsquo;t wait to hear from you.</li><li>
Are you ready to bring new ideas and fresh thinking to the table? Brilliant! We have one seat available, and we hope it&rsquo;s yours.</li></ul>
Where can I find out more?
Our Social Media, Follow AstraZeneca on LinkedIn
Follow AstraZeneca on Facebook
Follow AstraZeneca on Instagram</div>

Biologics Senior Product Specialist

Almajdouie

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Net2Source (N2S)

Data Analytics & Customer Service Specialist - Vending Operations (Saudization) Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Net2Source (N2S) Senior Recruitment Inc. Tech Recruitment + Certified Professional We are Hiring We are looking for a Data Analytics & Customer Service Specialist - Vending Operations (Saudization) for one of our clients in KSA. Location: Jeddah / Riyadh, Kingdom of Saudi Arabia Department: Operations & Customer Experience Reports To: Operations Manager / General Manager Employment Type: Full-time Position Summary We are seeking an Enthusiastic candidate to join our team as a Data Analytics & Customer Service Specialist. This dual-role position is ideal for fresh graduates or candidates with 0-2 years of experience who are analytical, customer-focused, and eager to grow in a dynamic business environment. Candidate will be responsible for analyzing vending machine sales data to drive business decisions while ensuring exceptional customer service across all our locations. Key Responsibilities Data Analytics & Reporting (60%) <ul> <li>Collect, organize, and analyze daily/weekly sales data from all vending machine locations</li> <li>Create comprehensive sales reports and dashboards for management review</li> <li>Track and report on key performance metrics (sales per machine, top-selling products, underperforming locations)</li> <li>Identify sales trends, patterns, and anomalies across different locations and time periods</li> <li>Monitor inventory turnover rates and product performance by location</li> <li>Analyze footfall patterns and correlate with sales performance</li> <li>Conduct comparative analysis between different locations, products, and time periods</li> <li>Identify opportunities for revenue optimization and cost reduction</li> <li>Prepare weekly and monthly performance reports with actionable insights</li> <li>Support BDM team with location performance data for decision-making</li> <li>Create clear, visual reports using Excel, Power BI, or similar tools</li> <li>Present findings to management in simple, actionable formats</li> <li>Maintain organized databases of all sales, inventory, and customer feedback data</li> <li>Develop and maintain performance tracking dashboards</li> </ul> Inventory & Product Analysis <ul> <li>Track product expiry dates and recommend restocking schedules</li> <li>Analyze product mix performance and recommend optimizations</li> <li>Monitor seasonal trends and suggest product rotation strategies</li> <li>Calculate and report on product profitability by location</li> </ul> Customer Service & Support (40%) Customer Communication <ul> <li>Handle customer inquiries and complaints via phone, email, WhatsApp, and social media</li> <li>Respond to customer feedback regarding machine malfunctions, product issues, or service quality</li> <li>Coordinate with field technicians for machine repairs and maintenance requests</li> <li>Follow up with customers to ensure issue resolution and satisfaction</li> </ul> Location Partner Relations <ul> <li>Serve as primary point of contact for location partners (building managers, facility coordinators)</li> <li>Handle requests for product changes, machine relocations, or service adjustments</li> <li>Maintain positive relationships with all location stakeholders</li> <li>Collect and document feedback from location partners</li> <li>Log all customer complaints and service requests in tracking system</li> <li>Prioritize and elevate urgent issues to appropriate teams</li> <li>Track resolution times and ensure timely follow-up</li> <li>Identify recurring issues and recommend systemic solutions</li> </ul> Quality Assurance <ul> <li>Conduct regular phone surveys with location partners to assess satisfaction</li> <li>Monitor online reviews and respond professionally</li> <li>Gather customer feedback for service improvement initiatives</li> <li>Support mystery shopping programs when required</li> </ul> Required Qualifications: <ul> <li>Education: Bachelor's degree in business administration, Statistics, Data Science, Management Information Systems, Marketing, or related field</li> <li>Experience: Fresh graduates welcome OR 0-2 years of experience in data analysis, customer service, or related roles</li> <li>Language: Fluent in Arabic (native) and English (professional working proficiency)</li> <li>Location: Based in Jeddah or Riyadh (depending on business needs)</li> </ul> Technical Skills <ul> <li>Microsoft Excel: Strong skills including pivot tables, VLOOKUP, formulas, and data analysis functions (mandatory)</li> <li>Data Visualization: Basic knowledge of charts, graphs, and dashboard creation</li> <li>Computer Literacy: Comfortable with Google Suite, email, and basic software applications</li> <li>Familiarity with Power BI, Tableau, or similar tools (preferred but not required - can be learned)</li> <li>Basic understanding of CRM or helpdesk systems (preferred)</li> </ul> Personal Attributes <ul> <li>Analytical mindset: Enjoys working with numbers and finding patterns in data</li> <li>Detail-oriented: High accuracy and attention to detail in data handling</li> <li>Customer-focused: Patient, empathetic, and professional in customer interactions</li> <li>Communication skills: Excellent verbal and written communication in both Arabic and English</li> <li>Problem-solver: Proactive in identifying issues and proposing solutions</li> <li>Organized: Able to manage multiple tasks and priorities effectively</li> <li>Tech-savvy: Quick learner with technology and digital tools</li> <li>Team player: Collaborative spirit with ability to work across departments</li> </ul> Seniority level <ul> <li>Associate</li> </ul> Employment type <ul> <li>Full-time</li> </ul> Job function <ul> <li>Customer Service</li> <li>Retail</li> </ul> Referrals increase your chances of interviewing at Net2Source (N2S) by 2x Get notified about new Data Specialist jobs in Riyadh, Riyadh, Saudi Arabia.

Data Analytics & Customer Service Specialist - Vending Operations (Saudization)

Abunayyan Holding

<div>
 
 
 Job Title: Product Specialist
 
 
 
 
 Industry: Abunayyan Trading Company
 
 
 
 
 Industry / Domain: Trading / Heavy Machinery / Industrial Equipment
 
 
 
 
 
 
 
 Role Purpose
 
 
 
 The Product Specialist is responsible for supporting the Machinery Sales Division through effective product administration, data analysis, coordination with internal departments, and supporting the sales team in achieving monthly and annual targets. The role ensures smooth product operations, accurate reporting, customer support, and efficient workflow across sales, procurement, logistics, and finance. With at least 7 years of relevant experience, the Product Specialist contributes to enhanced operational efficiency and business performance.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. Business Administration (40%)
 
 
 <ul>
 <li>
 
 Manage clerical, administrative, and secretarial functions to support the Product and Sales teams
 
 .
 </li>
 <li>
 Follow up with sales representatives to collect full payments for reserved/sold units in alignment with monthly targets.
 </li>
 <li>
 Support KAMs, AKAMs, and the Product Manager in meeting monthly and annual business goals.
 </li>
 <li>
 Coordinate and arrange business travel, including hotel bookings and flight arrangements.
 </li>
 <li>
 Prepare official letters, memos, presentations, and documentation as required.
 </li>
 <li>
 Communicate regularly with Procurement, Purchasing, and Logistics departments to ensure smooth operations.
 </li>
 <li>
 Maintain and monitor monthly stock reports and update product availability.
 </li>
 <li>
 Coordinate demo unit planning, scheduling, and delivery to customers.
 </li>
 <li>
 Manage weekly collections and follow up on outstanding payments.
 </li>
 </ul>
 
 
 2. Data Analysis &amp; Problem Solving (30%)
 
 
 <ul>
 <li>
 
 Analyze monthly and yearly gross and net income figures and prepare graphical reports for management review.
 
 </li>
 <li>
 Support customer issue resolution by coordinating with relevant teams and ensuring customer satisfaction.
 </li>
 <li>
 Assist in identifying operational challenges and provide recommendations for continuous improvement.
 </li>
 </ul>
 
 
 3. Performance &amp; Team Coordination (30%)
 
 
 <ul>
 <li>
 
 Coordinate with the logistics team to plan, schedule, and supervise the loading and offloading of units.
 
 </li>
 <li>
 Support the Product Manager and Division Head in achieving performance targets.
 </li>
 <li>
 Maintain detailed logs of imported units, ensuring customs registration and documentation are consistently updated.
 </li>
 <li>
 Handle a variety of administrative tasks to ensure seamless departmental operations.
 </li>
 </ul>
 
 
 
 
 
 Experience Required:
 
 
 <ul>
 <li>
 Minimum
 
 7 years of experience
 
 in product support, administration, or a similar role within a trading or machinery-related business.
 </li>
 </ul>
 
 
 Education Required:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Business Administration, Marketing, Industrial Engineering, or a related field.
 </li>
 </ul>
 
 
 Technical Skills
 
 
 <ul>
 <li>
 Strong communication and coordination skills
 </li>
 <li>
 Commercial awareness and negotiation skills
 </li>
 <li>
 Partner and supplier relationship management
 </li>
 <li>
 Product and service knowledge
 </li>
 <li>
 Data analysis and reporting
 </li>
 <li>
 Research and information gathering
 </li>
 <li>
 Risk &amp; compliance awareness
 </li>
 <li>
 Proficiency in documentation and record keeping
 </li>
 </ul>
</div>

Product Specialist

dentsu

<div>
 The purpose of this role is to implement and execute SEO initiatives, in line with the agreed strategy, to maintain, develop and exceed client performance targets.
 
 
 
 Job Description:
 
 
 
 
 About The Role
 
 
 
 A Senior SEO/GEO Specialist drives end-to-end organic visibility across search engines and generative AI platforms by leading advanced keyword strategy, technical optimization, content direction, and LLM-based visibility improvements. The role involves conducting deep competitive and intent analysis, improving site architecture and E-E-A-T signals, managing GEO initiatives such as LLM persona testing, answer optimization, and prompt-based visibility enhancements, while partnering with cross-functional teams to align on business objectives. This specialist monitors performance across traditional SEO and emerging generative channels, translates insights into actionable roadmaps, and ensures consistent brand presence and recommendation across search, AI assistants, and multimodal platforms.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Drive end-to-end organic visibility across search engines and generative AI platforms.
 </li>
 <li>
 Lead advanced keyword strategy and intent-based analysis.
 </li>
 <li>
 Conduct technical SEO audits and implement site architecture improvements.
 </li>
 <li>
 Optimize content strategy, including E-E-A-T (Experience, Expertise, Authoritativeness, Trustworthiness) signals.
 </li>
 <li>
 Manage GEO (Generative Engine Optimization) initiatives
 </li>
 <li>
 Monitor performance across traditional SEO and emerging generative AI channels.
 </li>
 <li>
 Translate performance insights into actionable roadmaps and strategies.
 </li>
 <li>
 Collaborate with cross-functional teams to align SEO/GEO initiatives with business objectives.
 </li>
 <li>
 Ensure consistent brand presence and recommendation across search engines, AI search engines, and multimodal platforms.
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 4&ndash;7 years of hands-on experience in SEO, with exposure to Generative Engine Optimization (GEO) or AI-driven search visibility.
 </li>
 <li>
 Strong expertise in keyword research, intent modeling, competitive analysis, and content optimization.
 </li>
 <li>
 Solid technical SEO knowledge, including crawling, indexing, site architecture, structured data, Core Web Vitals, and technical audits.
 </li>
 <li>
 Familiarity with generative AI platforms and concepts such as LLM persona testing, prompt optimization, and generative answer ranking.
 </li>
 <li>
 Proficiency with SEO tools such as Google Search Console, GA4, Screaming Frog, Ahrefs, SEMrush, and basic BI dashboards.
 </li>
 <li>
 Ability to analyze complex datasets and translate insights into clear, actionable SEO/GEO strategies.
 </li>
 <li>
 Strong understanding of E-E-A-T principles and how they influence organic visibility across both traditional and AI-driven search environments.
 </li>
 <li>
 Experience collaborating with product, content, engineering, data, UX, or media teams to deliver integrated organic growth initiatives.
 </li>
 <li>
 Excellent communication skills with the ability to simplify technical concepts for non-technical stakeholders.
 </li>
 <li>
 Curious, adaptable, and proactive, with a passion for emerging search behaviours, AI interfaces, and multimodal discovery.
 
 
 
 </li>
 </ul>
 
 Location:
 
 
 
 Riyadh
 
 
 
 Brand:
 
 
 
 Merkle
 
 
 
 Time Type:
 
 
 
 Full time
 
 
 
 Contract Type:
 
 
 
 Permanent
</div>

Senior SEO Executive

Explore 1748+ Biologics senior product specialist in Saudi Arabia this December. Find roles across top companies and apply now to boost your career.

1748 biologics senior product specialist jobs IN Saudi Arabia

Biologics Senior Product Specialist

Biologics Senior Product Specialist

Biologics Senior Product Specialist

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Data Analytics & Customer Service Specialist - Vending Operations (Saudization)

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