business development manager Jobs in Egypt

business development manager

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sales development representative Jobs in Egypt

sales development representative

bpo sales manager

SamTech Middle East Fz LLC

<div>
 
 Title: Software
 
 
 
 
 Location
 
 : New Cairo Office
 
 
 
 Compensation
 
 : Base Salary + Commission
 
 
 
 Employment Type
 
 : On-site, Full-time
 
 
 
 We&rsquo;re Hiring | BPO Sales Manager.
 
 
 
 SMG is expanding, and we are looking for a highly driven
 
 BPO Sales Manager
 
 to lead and scale our sales operations across
 
 local, regional, and international markets
 
 . This is a strategic leadership role for a professional with deep experience in the
 
 contact center / BPO industry
 
 and a strong track record in closing and managing large accounts.
 
 
 
 About The Role
 
 
 
 As a BPO Sales Manager, you will be responsible for owning the full sales strategy, managing the sales pipeline, leading the sales team, and driving revenue growth. You will work closely with Operations, Finance, and Delivery teams to ensure smooth client onboarding and long-term account success.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Develop and execute BPO sales strategies aligned with company growth objectives.
 </li>
 <li>
 Lead, coach, and manage the sales team to achieve and exceed revenue targets.
 </li>
 <li>
 Identify new business opportunities across local, offshore, and international markets.
 </li>
 <li>
 Manage the full sales cycle from lead generation to contract closure.
 </li>
 <li>
 Build strong, long-term relationships with key clients and decision-makers.
 </li>
 <li>
 Prepare proposals, pricing models, and commercial offers.
 </li>
 <li>
 Participate in negotiations, contracts, and deal structuring.
 </li>
 <li>
 Collaborate with internal teams to ensure seamless service delivery and onboarding.
 </li>
 <li>
 Track sales performance, forecasts, and market trends.
 </li>
 <li>
 Represent Atheel CX in client meetings, presentations, and business discussions.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Proven experience as a Sales Manager in the BPO / Contact Center industry.
 </li>
 <li>
 Strong understanding of CX solutions, outsourcing models, and client needs.
 </li>
 <li>
 Demonstrated ability to close high-value deals and manage enterprise clients.
 </li>
 <li>
 Excellent leadership, communication, and negotiation skills.
 </li>
 <li>
 Strategic mindset with a strong results-driven approach.
 </li>
 <li>
 Ability to work under pressure and manage multiple opportunities simultaneously.
 </li>
 <li>
 Fluent English is required (additional languages are a plus).
 </li>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.
 
 
 </li>
 </ul>
 
 Location:
 
 Egypt (On-site)
 
 
 
 Language Skills
 
 
 
 <ul>
 <li>
 Arabic | Proficient.
 </li>
 <li>
 English | Advanced.
 
 
 </li>
 </ul>
 
 Nature Of Impact
 
 
 
 <ul>
 <li>
 Works cross-functionally to support business initiatives and ensure client satisfaction: Functional level.
 </li>
 <li>
 PROFESSIONAL EXPERIENCE: Minimum of 2-4 years in business development or sales support roles.
 </li>
 <li>
 EDUCATIONAL BACKGROUND: Bachelor&rsquo;s degree in Business Administration, Marketing, or equivalent.
 </li>
 </ul>
</div>

BPO Sales Manager

SamTech Group

<div><div>Title: Software 
</div><div>
Location: New Cairo Office 
Compensation: Base Salary + Commission 
Employment Type: On-site, Full-time 
We&rsquo;re Hiring | BPO Sales Manager.</div><div></div><div> 
SMG is expanding, and we are looking for a highly driven BPO Sales Manager to lead and scale our sales operations across local, regional, and international markets. This is a strategic leadership role for a professional with deep experience in the contact center / BPO industry and a strong track record in closing and managing large accounts.</div><div></div><div> 
About the Role:</div><div>
As a BPO Sales Manager, you will be responsible for owning the full sales strategy, managing the sales pipeline, leading the sales team, and driving revenue growth. You will work closely with Operations, Finance, and Delivery teams to ensure smooth client onboarding and long-term account success.</div><div></div><div> 
Key Responsibilities:</div><ul><li>
Develop and execute BPO sales strategies aligned with company growth objectives.</li><li>
Lead, coach, and manage the sales team to achieve and exceed revenue targets.</li><li>
Identify new business opportunities across local, offshore, and international markets.</li><li>
Manage the full sales cycle from lead generation to contract closure.</li><li>
Build strong, long-term relationships with key clients and decision-makers.</li><li>
Prepare proposals, pricing models, and commercial offers.</li><li>
Participate in negotiations, contracts, and deal structuring.</li><li>
Collaborate with internal teams to ensure seamless service delivery and onboarding.</li><li>
Track sales performance, forecasts, and market trends.</li><li>
Represent Atheel CX in client meetings, presentations, and business discussions.</li></ul><div></div><div> 
Requirements:</div><ul><li>
Proven experience as a Sales Manager in the BPO / Contact Center industry.</li><li>
Strong understanding of CX solutions, outsourcing models, and client needs.</li><li>
Demonstrated ability to close high-value deals and manage enterprise clients.</li><li>
Excellent leadership, communication, and negotiation skills.</li><li>
Strategic mindset with a strong results-driven approach.</li><li>
Ability to work under pressure and manage multiple opportunities simultaneously.</li><li>
Fluent English is required (additional languages are a plus).</li><li>
Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li></ul><div> 

Location: Egypt (On-site)</div><div> 

LANGUAGE SKILLS:</div><ul><li>
Arabic | Proficient.</li><li>
English | Advanced.</li></ul><div>
 
NATURE OF IMPACT:</div><ul><li>
Works cross-functionally to support business initiatives and ensure client satisfaction: Functional level.</li><li>
PROFESSIONAL EXPERIENCE: Minimum of 2-4 years in business development or sales support roles.</li><li>
EDUCATIONAL BACKGROUND: Bachelor&rsquo;s degree in Business Administration, Marketing, or equivalent.</li></ul></div>

TTEC

<div>Senior Sales Operations Manager
Senior Sales Manager, Cairo
Bringing smiles is what we do at TTEC... for you and the customer. You will be the Senior Sales Manager working in our Cairo site, you&rsquo;ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
Reporting to the EMEA Sales Operations Director you will be responsible for leading a large team of inbound and outbound sales agents and developing and implementing successful sales strategies.
What you&rsquo;ll do as a Leader:
<ul><li>Lead a sales team through coaching, mentoring &amp; motivating, using proven sales and leadership skills. Develop key Performance Metrics and dashboards that help the sales team and operations focus on performance drivers.
</li></ul><ul><li>Possess strong understanding of Outbound, Inbound and Account management sales motions and working to drive and generate net new revenue.
</li></ul><ul><li>Drive the highest level of performance from the Sales teams and at the same time be a role model &amp; instill TTEC and client values.
</li></ul><ul><li>Understand the importance of building lasting customer relations and how to identify and drive upselling and cross-selling sales opportunities.
</li></ul><ul><li>Develop sales strategies to continue meeting sales goals, while reducing overall customer cancellations and generating revenue.
</li></ul><ul><li>Build knowledge on client products and services &ndash; features, benefits and impact on Digital media/cloud based customers.
</li></ul><ul><li>Work with Marketing, Sales Operation, Business units, Corporate Retention teams to source sales or retention campaigns, marketing leads and execute.
</li></ul><ul><li>Analyze business goals, customer &amp; agent data &amp; daily reports to find areas of continuous improvement.
</li></ul>What you&rsquo;ll do as Senior Sales Manager:
<ul><li>Manage Sales pipeline and regular forecasting to meet assigned goals.
</li></ul><ul><li>Prepare GBD Sales performance reports by collecting, analysing, and summarizing sales, data and trends.
</li></ul><ul><li>Develop and continuously improve lead qualification using established criteria and standards.
</li></ul><ul><li>Produce and implement action-oriented plans when sales goals or SLAs do not meet expectations.
</li></ul><ul><li>Implement and review policies, business metrics, productivity and operating structure to consistently grow the sales results.
</li></ul><ul><li>Provide weekly reporting on Volume, conversion, queue and product level details, and sales opportunities. In addition to revenue and pipeline measurement, each manager will track daily, weekly and monthly activity &amp; productivity metrics on their teams to ensure the team is spending their time on the highest value add actions at all times.
</li></ul>What you need to succeed:
<ul><li>Native or fluent in spoken and written English</li></ul>
<ul><li>Demonstrated success in sales ideally in a BPO company or similar, with a proven ability to define, refine and implement successful sales processes, procedures and policies that drive results and the bottom line.
</li></ul><ul><li>5 year success with managing a BPO brick and mortar team as well as drive success in a virtual/work from home environment.
</li></ul><ul><li>Demonstrated ability to be a quick learner with the ability to adapt on a daily basis</li></ul>
<ul><li>Showcase a proven track record in motivating and leading a team to build skills on new cloud based, digital media solutions
</li></ul><ul><li>Ability to compile sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations that are digestible for the entire company
</li></ul><ul><li>Willingness to work across shifts where needed.</li></ul>
<ul><li>Advanced knowledge of Sales Operations, Technology used in Digital sales
</li></ul><ul><li>Strong leadership driving Sales, Customer Success and Subscription management.
</li></ul><ul><li>Proven ability to effectively manage people effectively, hire and train, coach new sales team members.
</li></ul><ul><li>Proven ability to develop, communicate and present to upper management on new ideas, proposals and feedback to move the business forward.
</li></ul>What You Can Expect
<ul><li>Supportive of your career and professional development</li></ul>
<ul><li>An inclusive culture and community minded organization where giving back is encouraged</li></ul>
<ul><li>A global team of curious lifelong learners guided by our company values</li></ul>
<ul><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits</li></ul>
<ul><li>And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)</li></ul>
Visit https://mybenefits.ttec.com for more information.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-SB1 
Primary Location: EG-Cairo-Cairo</div>

Senior Sales Operations Manager

e& CX Solutions Egypt

<div>
 
 Job Description
 
 
 
 Position:
 
 Total Rewards Manager
 
 Company:
 
 e&amp; CX Solutions
 
 Location:
 
 Cairo, Egypt
 
 Employment Type:
 
 Full-time
 
 Seniority Level:
 
 Manager
 
 
 Role Overview
 
 
 The Total Rewards Manager will design, implement, and manage compensation, benefits, and recognition programs to attract, retain, and motivate employees. This role requires strong analytical skills, market benchmarking expertise, and the ability to align rewards strategies with organizational goals.
 
 Experience in the BPO industry is preferred
 
 , given the high-volume, fast-paced nature of workforce management in customer experience operations.
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Develop and oversee compensation structures, benefits programs, and incentive plans.
 </li>
 <li>
 Conduct market research and benchmarking to ensure competitive pay practices.
 </li>
 <li>
 Partner with HR and business leaders to align rewards strategies with organizational objectives.
 </li>
 <li>
 Manage annual salary reviews, bonus cycles, and benefits enrollment.
 </li>
 <li>
 Ensure compliance with local labor laws and company policies.
 </li>
 <li>
 Provide guidance to managers and employees on compensation and benefits matters.
 </li>
 <li>
 Monitor effectiveness of rewards programs and recommend improvements.
 </li>
 <li>
 Support employee engagement initiatives through recognition and rewards programs.
 </li>
 </ul>
 
 Required Qualifications
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, Finance, or related field (Master&rsquo;s preferred).
 </li>
 <li>
 5-7 years of experience in compensation and benefits, with at least 3 years in a managerial role.
 </li>
 <li>
 Strong knowledge of rewards frameworks, job evaluation, and market benchmarking.
 </li>
 <li>
 Analytical mindset with proficiency in HRIS and MS Excel.
 </li>
 <li>
 Excellent communication and stakeholder management skills.
 </li>
 <li>
 Fluency in English; Arabic is a plus.
 </li>
 </ul>
 
 Preferred Experience
 
 <ul>
 <li>
 Background in
 
 BPO or customer experience industries
 
 , with exposure to high-volume hiring and workforce management.
 </li>
 <li>
 Familiarity with global mobility, expatriate compensation, and multi-country benefits structures.
 </li>
 </ul>
 
 
</div>

Manager Total Rewards

Comstor UK

<div>
 
 The role will be required to interact with customers both internal and external, also managing any orders that fall outside the normal Order Process from the BPO, resolving all discrepancies, moving customer purchase orders through the ERP system to be shipped &amp; invoiced. The role will drive excellent pre invoice customer service by responding to requests and queries in a timely and professional manner. Working directly with the BPO Order Entry, Sales, Service Delivery, Finance, Purchasing and the warehouse representatives, and dealing directly with third party carriers, vendors and customers.
 
 
 
 
 
 The role will require strong communication and problem solving skills, have good attention to detail and be experienced in order processing validation Strong proven experience of relationship building and understand the basics of excellent Pre Invoice Customer Service are essential.
 
 
 
 
 
 DUTIES &amp; RESPONSIBILITIES
 
 
 Customer Service (Pre-Invoice)
 
 
 * Respond to customer's requests promptly in a professional, polite and friendly manner
 
 
 * Obtain and evaluate all relevant information to handle inquiries and complaints in a prioritized manner
 
 
 * Build and maintain business relationship with customers, ensuring actions are processed promptly and accurately
 
 
 * Dealing directly with customers either by telephone, electronically or face to face
 
 
 * Direct requests and unresolved issues to the designated resource through the workflow tools
 
 
 * Keep records of customer interactions, transactions, inquiries, comments and complaints
 
 
 * Record details of actions taken, using workflow tools
 
 
 * Manage administration
 
 
 * Establish productive vendor relations to ensure quality of service to customers
 
 
 * Own all order related issues to the satisfaction of the customer and the business
 
 
 * Validate customer purchase orders &amp; create internal sales orders, as required (Orders that fall outside the normal Order Process)
 
 
 * Keep customers up-to-date with the status of their orders and any future product-related information
 
 
 * Communicate and coordinate with internal departments such as Training, Marketing, Business Development, Purchasing, Sales, and Product Management to effectively support the customer
 
 
 * Advise customers of delivery dates and product information, Liaise with Warehouse on dispatch issues and requests
 
 
 * Follow up on customer interactions
 
 
 
 
 
 Order/Stock Management
 
 
 * Managing and requesting releasing of holds - VAT, Credit Rejection, Wrong Shipping codes, Margin holds, Promotion holds
 
 
 * Finance queries and incident management/resolution with finance
 
 
 * Backlog review and management (including running backlog reports)
 
 
 * Managing and requesting creation of missing promotions (SBA's)
 
 
 * Chasing missing configuration files from customers (if applicable)
 
 
 * Daily/weekly POS checks and updates
 
 
 * Virtual inventory management/Sales Liability Inventory (SLI) - Recycling stock on new orders to minimize charges to sales offices
 
</div>

Sales Operations Specialist

Future Group Language Solutions

<div>
 
 Are you detail-oriented, professional, and passionate about supporting recruitment excellence in the BPO industry?
 
 
 
 Our global business process outsourcing company is seeking a diligent and reliable Screener to ensure the highest standards in our recruitment pipeline. If you thrive in a fast-paced, high-volume environment and are dedicated to delivering a positive experience for every candidate, join our forward-thinking talent acquisition team today.
 
 
 Shape Quality Recruitment as a Screener in the BPO Sector
 
 
 In this role, you will play a vital part in identifying exceptional talent by conducting initial candidate screening for a variety of BPO positions. You'll collaborate with Talent Acquisition Specialists and Hiring Managers to help build strong and diverse teams that drive the success of our organization.
 
 
 Key Responsibilities &ndash; Recruitment Screening and Candidate Evaluation
 
 
 <ul>
 <li>
 Perform initial applicant screening using established criteria to assess candidate suitability for BPO roles.
 </li>
 <li>
 Review CVs and application forms, verifying information and prioritising candidates for further evaluation.
 </li>
 <li>
 Conduct pre-screening phone calls and online assessments, ensuring a professional and engaging candidate experience.
 </li>
 <li>
 Collaborate closely with recruiters and hiring teams to understand role requirements and update on applicant progress.
 </li>
 <li>
 Maintain accurate and up-to-date records in the Applicant Tracking System (ATS).
 </li>
 <li>
 Support employer branding initiatives and engage with candidates using clear, inclusive, and compliant communications.
 </li>
 <li>
 Champion best practices in diversity, equity, and inclusion at every stage of the screening process.
 </li>
 <li>
 Uphold adherence to data protection regulations and company policies regarding candidate information.
 
 
 
 </li>
 </ul>
 
 Essential Skills, Experience &amp; Qualifications &ndash; Screener, BPO Recruitment
 
 
 
 <ul>
 <li>
 0 - 1 year of experience in a screening, recruitment, HR, or customer-facing role (preferably in the BPO sector).
 </li>
 <li>
 Proficient in using applicant tracking systems and digital screening tools.
 </li>
 <li>
 Excellent verbal and written communication skills with strong attention to detail.
 </li>
 <li>
 Ability to work both independently and as part of a high-performing, multicultural team.
 </li>
 <li>
 Capable of managing multiple tasks and priorities in a deadline-driven environment.
 </li>
 <li>
 Good understanding of recruitment processes, candidate care, and BPO industry requirements.
 </li>
 <li>
 High level of professionalism, integrity, and respect for confidential information.
 
 
 
 </li>
 </ul>
 What We Offer Screener Team Members
 
 
 <ul>
 <li>
 Competitive hourly rate and a benefits package designed to value your contribution.
 </li>
 <li>
 Opportunities for further training, development, and career advancement within our international BPO company.
 </li>
 <li>
 A dynamic, inclusive environment where your input and attention to detail will make a real difference.
 
 </li>
 </ul>
</div>

Screener

VXI Global Solutions

<div>
 
 
 Procurement Specialist &ndash; VXI Egypt (BPO Industry)
 
 
 
 
 
 
 
 Location:
 
 Cairo, Egypt
 
 
 
 Industry:
 
 BPO / Contact Center
 
 
 
 
 
 
 Position Summary
 
 
 
 The Procurement Specialist is responsible for managing the end-to-end procurement process, ensuring the timely sourcing and purchasing of goods and services while maintaining cost efficiency, quality standards, and compliance with company policies. The role supports operational continuity by building strong vendor relationships and optimizing procurement activities within a fast-paced BPO environment.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Manage the full procurement cycle including sourcing, vendor selection, purchase orders, and delivery follow-up
 </li>
 <li>
 Negotiate pricing, contracts, and service agreements with suppliers to achieve cost-effective solutions
 </li>
 <li>
 Build and maintain strong relationships with vendors and service providers
 </li>
 <li>
 Ensure timely procurement of operational and administrative requirements to support business needs
 </li>
 <li>
 Monitor supplier performance and resolve any procurement-related issues or delays
 </li>
 <li>
 Maintain accurate procurement records, documentation, and reports within ERP systems
 </li>
 <li>
 Coordinate with Finance and stakeholders to ensure smooth Procure-to-Pay (P2P) operations
 </li>
 <li>
 Ensure compliance with company procurement policies and procedures
 </li>
 <li>
 Conduct market research to identify new suppliers and cost-saving opportunities
 </li>
 <li>
 Support inventory monitoring and purchasing forecasts when required
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Minimum 3 years of experience in Procurement / Purchasing
 </li>
 <li>
 Strong hands-on experience in procurement operations and vendor management
 </li>
 <li>
 Solid knowledge of ERP systems
 </li>
 <li>
 Good understanding of the Procure-to-Pay (P2P) cycle
 </li>
 <li>
 Strong negotiation and communication skills
 </li>
 <li>
 Ability to work in a fast-paced and dynamic environment
 </li>
 <li>
 Good analytical and problem-solving skills
 </li>
 <li>
 English proficiency level of B1+ or higher
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 Experience within the BPO / Contact Center industry is a plus
 </li>
 <li>
 Strong knowledge of Microsoft Excel and reporting tools
 </li>
 <li>
 Ability to manage multiple vendors and priorities simultaneously
 </li>
 </ul>
 
 
 
 
 
 Working Conditions
 
 
 <ul>
 <li>
 Rotational shifts starting from 10:00 AM up to a maximum of 10:00 PM
 </li>
 <li>
 Onsite work environment
 </li>
 </ul>
 
 
 
 
 
 Key Competencies
 
 
 <ul>
 <li>
 Vendor Management
 </li>
 <li>
 Negotiation Skills
 </li>
 <li>
 Cost Optimization
 </li>
 <li>
 ERP Systems Knowledge
 </li>
 <li>
 Procurement Operations
 </li>
 <li>
 Stakeholder Management
 </li>
 <li>
 Attention To Detail
 </li>
 </ul>
 
 
</div>

Procurement Specialist

Explore 1457+ Bpo sales manager in Egypt this May. Find roles across top companies and apply now to boost your career.

1457 bpo sales manager jobs In Egypt

BPO Sales Manager

BPO Sales Manager

Senior Sales Operations Manager

Manager Total Rewards

Sales Operations Specialist

Screener

Procurement Specialist