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assistant manager finance/account

branch manager

Kitchens Consultant (PVT) LTD

We are looking for a highly motivated and experienced Branch Manager to oversee the daily operations of our restaurant/fast food outlet. The ideal candidate should have strong problem-solving skills, operational expertise, and the ability to lead a team efficiently while ensuring business targets and timelines are met.Key Responsibilities:<ul><li>Manage and supervise all branch operations to ensure smooth day-to-day functioning</li></ul><ul><li>Identify operational issues and perform root cause analysis to resolve problems effectively</li></ul><ul><li>Ensure all tasks and projects are completed within defined timelines</li></ul><ul><li>Monitor staff performance and maintain team productivity</li></ul><ul><li>Regularly collect updates from team members and report progress to higher management</li></ul><ul><li>Maintain operational standards, quality control, and customer satisfaction</li></ul><ul><li>Coordinate with different departments to ensure seamless workflow</li></ul><ul><li>Implement company policies and ensure compliance at the branch level</li></ul>Proven experience in restaurant or fast food industry (mandatory)<ul><li>Strong problem-solving and analytical skills</li></ul><ul><li>Excellent leadership and team management abilities</li></ul><ul><li>Good communication and reporting skills</li></ul><ul><li>Ability to work under pressure and handle multiple tasks</li></ul><ul><li>Strong sense of responsibility and accountability</li></ul>Job Type: Full-timePay: From Rs65,000.00 per monthExperience:<ul><li>Restaurant Manager : 4 years (Preferred)</li></ul>Location:<ul><li>Islamabad (Preferred)</li></ul>Work Location: In person

Branch Manager

Masarat groups

<ul><li>Oversee daily operations of the branch, ensuring smooth handling of Hajj and Umrah travel services</li><li>Manage customer inquiries and provide accurate guidance on packages, visa processes, and travel requirements</li><li>Supervise and support staff, including sales agents and customer service representatives</li><li>Achieve branch sales targets and develop strategies to increase bookings</li><li>Maintain strong relationships with clients, ensuring high levels of customer satisfaction</li><li>Coordinate with airlines, hotels, transport providers, and partners in Makkah and Madinah</li><li>Ensure compliance with government regulations and travel policies related to Hajj and Umrah</li><li>Handle documentation processes including visa applications and travel itineraries</li><li>Monitor financial performance, manage budgets, and control branch expenses</li><li>Resolve customer complaints and handle any travel-related issues efficiently</li><li>Train staff on updated Hajj &amp; Umrah procedures, packages, and customer service standards</li><li>Maintain proper records of bookings, payments, and customer data</li><li>Promote company services through marketing campaigns and local outreach</li><li>Good Looking And Attractive Personality</li><li>Send Your Cv: 0310-8132948</li><li>Email at : masaratgroup9@gmail.com</li></ul>Pay: From Rs70,000.00 per monthEducation:<ul><li>Master's (Preferred)</li></ul>Work Location: In person

The Roshaan's

Roshaan&rsquo;s Furniture is seeking an experienced and dynamic Branch Manager to lead operations at our new outlet located on Golra Road. The ideal candidate will be responsible for overseeing daily branch activities, ensuring excellent customer service, managing sales performance, and maintaining operational efficiency.CORE RESPONSIBILITIES:-<ul><li>Make sure the branch achieves its sales targets, require weekly deep analysis</li><li>Monitor sales conversion rates and implement strategies to boost performance.</li><li>Analyze customer trends and adjust sales tactics to match client affordability and market conditions.</li><li>Monthly Report on the most selling and profitable product.</li><li>Build, train, and motivate the sales team for peak performance.</li><li>Enhance team communication, negotiation, and persuasion skills.</li><li>Ensure all team members possess deep product knowledge and customer handling skills.</li><li>Monitor customer feedback and address concerns promptly.</li><li>Analyze market trends and competitor activities to adjust branch strategy.</li><li>Manage daily operations and ensure compliance with company SOPs.</li><li>Monitor footfall, display effectiveness, and the implementation of promotional activities.</li><li>Maintain store presentation, merchandising, and stock levels.</li><li>Identify reasons for sales decline and develop corrective action plans.</li><li>Weekly tracking of sales against branch targets to identify and implement necessary measures.</li><li>Make sure SOP is perfectly executed in the branch</li><li>Coordinate with the delivery team to schedule and ensure timely furniture deliveries.</li><li>Handle customer complaints and resolve issues in a timely, professional manner.</li><li>Maintain an up-to-date knowledge of current promotions, showroom stock, and new arrivals.</li><li>Responsible to look after essential administrative matters including electricity, electrical items, sanitary works, POS systems.</li><li>Responsible for accurate display stock list in ERP system</li><li>Generation of SO &amp; follow ups with the concerns.</li><li>Responsible for achieving monthly sales targets assigned by the management.</li><li>Ad-hoc duties assigned by the line manager and/or management.</li><li>Responsible to closely monitoring of overall activities of branch and staff.</li><li>Responsible for training and orientation for new staff</li></ul>Requirements:<ul><li>Minimum 5 years of experience managing retail outlets (furniture or home d&eacute;cor preferred).</li><li>Bachelor's degree in business administration, or equivalent.</li><li>Strong leadership, communication, and problem-solving skills.</li><li>Proven ability to drive sales and manage teams effectively.</li><li>Candidate must be a resident near Golra Road or able to commute daily.</li></ul>Job Type: Full-timePay: Rs65,000.00 - Rs75,000.00 per monthApplication Question(s):<ul><li>Do you have 5 years of experience in retails outlets management?</li></ul>Work Location: In person

Branch Manager - Islamabad

Mobilink Bank

<div>
 
 
 Department:
 
 Information Technology
 
 
 
 Reports To:
 
 Executive Manager Core Banking Application Support
 
 
 
 Job Grade:
 
 VP
 
 
 
 No of Position:
 
 01
 
 
 
 Location:
 
 Head Office
 
 
 
 
 
 
 What is VP Islamic Bank Support / Pool Management / FCM - MMBL?
 
 
 
 
 
 
 The VP &ndash; Islamic Bank Support / Pool Management / FCM is responsible for managing T24 Core Banking System support, resolving system issues and glitches, supervising Islamic Banking-related configurations, and ensuring smooth pool management and profit disbursement processes.
 
 
 This role ensures operational excellence, internal customer satisfaction, and regulatory compliance, particularly in line with Fair Treatment of Customer (FTC) principles. The position also oversees system UATs, vendor coordination, and Head Office-level technical support.
 
 
 
 
 
 
 What VP Islamic Bank Support / Pool Management / FCM Does - MMBL?
 
 
 
 
 
 
 
 Core Banking &amp; System Support
 
 
 <ul>
 <li>
 Resolve T24 issues, corrections, stuck entry deletions, and system glitches.
 </li>
 <li>
 Manage and close tickets through the Helpdesk Portal for Islamic and conventional branches.
 </li>
 <li>
 Conduct and support System UATs and supervise new developments/configurations within the Core Banking System.
 </li>
 <li>
 Provide day-to-day technical support to branches and Islamic Banking teams.
 </li>
 </ul>
 
 
 Pool Management &amp; Profit Disbursement
 
 
 <ul>
 <li>
 Manage Pool Management-related configurations.
 </li>
 <li>
 Coordinate profit disbursement activities with relevant Head Office departments.
 </li>
 </ul>
 
 
 Islamic Banking Operations
 
 
 <ul>
 <li>
 Handle Islamic Banking-related daily operational tasks and system solution management.
 </li>
 <li>
 Ensure system configurations comply with regulatory and Shariah requirements.
 </li>
 <li>
 Maintain strong coordination with Islamic Banking teams and branch networks.
 </li>
 </ul>
 
 
 Technical &amp; Administrative Support
 
 
 <ul>
 <li>
 Perform SQL-based data extraction and reporting for audit purposes.
 </li>
 <li>
 Manage FCM-related tasks and configurations.
 </li>
 <li>
 Handle financial and non-financial bulk file uploads.
 </li>
 <li>
 Coordinate with vendors for branch-level system issues.
 </li>
 <li>
 Manage branch portfolio mergers.
 </li>
 <li>
 Oversee BCON creation and deployments.
 </li>
 <li>
 Create build enquiries and manage Head Office-level queries.
 </li>
 </ul>
 
 
 
 
 
 What are we looking for and what does it take to be VP Islamic Bank Support / Pool Management / FCM ?
 
 
 
 
 
 <ul>
 <li>
 Strong expertise in T24 Core Banking System support and configurations.
 </li>
 <li>
 Hands-on experience in Pool Management and profit disbursement processes.
 </li>
 <li>
 Knowledge of Islamic Banking operations and regulatory requirements.
 </li>
 <li>
 Experience in system UATs and configuration management.
 </li>
 <li>
 Proficiency in SQL for data extraction and reporting.
 </li>
 <li>
 Strong problem-solving and troubleshooting skills.
 </li>
 <li>
 Ability to manage vendor coordination and cross-functional collaboration.
 </li>
 <li>
 Excellent communication and stakeholder management skills.
 </li>
 <li>
 Ability to work under pressure and ensure timely issue resolution.
 </li>
 </ul>
 
 
 
 
 
 About MMBL:
 
 
 
 
 
 
 Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan instalments), mobile wallets, insurance, G2P, B2B &amp; B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
 
 
 
 
 
 
 Why Join MMBL?
 
 
 
 
 
 
 This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.
 
</div>

VP Islamic Bank Support/Pool Management/FCM

easypaisa digital bank

<div>
 
 
 About easypaisa digital bank:
 
 
 
 easypaisa is Pakistan&rsquo;s first digital bank and has advanced Pakistan&rsquo;s digital finance landscape. Backed by our shareholders, Telenor Group-a leading telecom operator in Asia and the Nordics- and Ant Group-the force behind Alipay, the world&rsquo;s leading open internet platform, easypaisa deliver secure, convenient financial solutions to millions of Pakistanis.
 
 
 
 
 
 
 Position Summary:
 
 
 <ul>
 <li>
 The Associate Director &ndash; Core Banking (T24) will be overseeing the design, development, and delivery of Temenos T24 solutions. This role will be accountable to provide deep domain and technical leadership in T24 platform development, integration, and optimization. The ideal candidate will have a strong technical foundation in T24 AA modules (Lending, Deposits, Accounts) and hands-on experience in managing complex banking transformation initiatives. Developing technical design specification and translating technical design into process/program specification.
 </li>
 <li>
 Responsible for development &amp; enhancement of existing software applications including developing, modifying and maintaining applications with a high level of accuracy and focus on customer satisfaction.
 </li>
 </ul>
 
 
 
 
 
 Duties and responsibilities:
 
 
 <ul>
 <li>
 Drive end-to-end project execution, from requirements gathering to deployment and support, ensuring agile best practices.
 </li>
 <li>
 Collaborate with senior stakeholders (Product, Operations, Compliance, Risk) to ensure platform scalability and regulatory compliance.
 </li>
 <li>
 Act as a thought leader for the T24 platform, guiding architecture decisions and technology roadmaps aligned with business goals.
 </li>
 <li>
 Review business requirements and translate them into scalable technical design documents and specifications.
 </li>
 <li>
 Design, develop, and customize T24 modules and components (AA Lending, Deposits, Accounts, Customer, Teller, Payments, Treasury, Funds Transfer, Cheque Management).
 </li>
 <li>
 Write and optimize T24 routines, versions, enquiries, reports, and browser-based screens using TAFJ, jBASE, or INFOBASIC.
 </li>
 <li>
 Lead and support system integrations with internal and external platforms via T24 APIs, OFS, Web Services, TIF, and MQ messaging.
 </li>
 <li>
 Ensure smooth data migration, load/stress testing, and data consistency across systems.
 </li>
 <li>
 Own and manage change management and release processes for core banking solutions.
 </li>
 <li>
 Establish and enforce standards for documentation, coding, testing, deployment, and best development practices.
 </li>
 <li>
 Mentor and coach junior developers and business analysts, fostering a high-performance and collaborative environment.
 </li>
 <li>
 Work closely with branch and branchless banking teams to support multiple initiatives.
 </li>
 <li>
 Assist in defining reporting requirements and scoping for development of new or enhanced reports.
 </li>
 <li>
 Evaluate architecture and component-level design trade-offs with a focus on performance and scalability.
 </li>
 <li>
 Exhibit ethical development practices and ensure alignment with organizational behaviors (Be Respectful, Keep Promises, Always Explore, Create Together).
 </li>
 <li>
 Manage compliance risk inherent in day-to-day technical activities and contribute to the ongoing refinement of policies, processes, and systems.
 </li>
 </ul>
 
 
 
 
 
 Role Relationship
 
 
 
 
 Internal
 
 
 
 All departments (Branch and Branchless)
 
 
 
 External
 
 
 
 Solution Vendors, Partners
 
 
 
 
 
 
 Knowledge and Experience
 
 
 
 
 Education:
 
 Bachelors in Software Engineering
 
 
 
 Experience:
 
 5 to 10 years in the Banking sector or T24 Dev Team
 
 
 
 Behavioral Skills:
 
 
 <ul>
 <li>
 Able to exercise independent judgment and act on it
 </li>
 <li>
 Excellent analytical, mathematical, and creative problem-solving skills
 </li>
 <li>
 Excellent listening, interpersonal, written, and oral communication skills
 </li>
 <li>
 Highly self-motivated and directed
 </li>
 <li>
 Ability to effectively prioritize and execute tasks while under pressure
 </li>
 <li>
 Experience working in a team-oriented, collaborative environment
 </li>
 </ul>
 
 
 Competencies:
 
 
 <ul>
 <li>
 
 Analytical skills-
 
 An outstanding analytical skill will separate out a good business analyst. A good part of BA role includes basics of business analysis, analyzing data, workflow, user or stakeholder&rsquo;s inputs, documents, etc.
 </li>
 <li>
 
 Leadership skills
 
 - One of the Business Analyst responsibilities is directing team members, forecasting budget, helping team members with the problem, etc.
 </li>
 <li>
 
 Business process and planning
 
 - Planning the project scope, understanding, and implementing requirement of project, identifying resources required for the project and so on
 </li>
 <li>
 
 Technical skill
 
 - If a business analyst few technical aspects are expected to know like operating systems, hardware capabilities, database concepts, networking, SDLC methodology, etc.
 </li>
 <li>
 Technically creative and open-minded
 </li>
 <li>
 Logical and efficient, with keen attention to detail
 </li>
 <li>
 Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development
 </li>
 <li>
 
 Knowledge of software development process and technical skills:
 
 Business Analyst must know the technical aspects of projects to identify risks propose immediate solutions and provide guidance for the computer system solutions.
 </li>
 <li>
 
 Communication skills:
 
 To communicate with all stakeholders such as software engineers, management, clients, and vendors, they must convey technical language to other stakeholders often in non-technical terms.
 </li>
 </ul>
 
 
</div>

T24 Senior Technical Analyst

ScrumAD Private Limited

Job Description: we at ScrumAD looking to onboard CRM Support specialists for our DHA 2 , Islamabad branch. it's an on-site Full time Night shift role.Key Responsibilities:1. Respond to customer queries via live chat, email, and phone calls in a timely and professional manner.2. Assist users with CRM platform navigation, features, and troubleshooting.3. Provide clear instructions and guidance to customers to help them use the system effectively.4. Escalate complex technical issues to the appropriate teams when necessary.5. Follow up with customers to ensure their issues are fully resolved.6. Maintain a high level of customer satisfaction and response quality.7. Stay updated on CRM features, updates, and internal processes.Requirements:<ul><li>Bachalor's Degree in Computer Sciences or IT</li><li>Excellent communication skills (verbal and written).</li><li>Proven experience in customer support or CRM support role.</li><li>Strong problem-solving and troubleshooting abilities.</li><li>Ability to handle multiple chats, emails, and calls simultaneously.</li><li>Basic technical understanding of CRM systems or SaaS platforms.</li><li>Customer-focused attitude with patience and professionalism.</li><li>Good time management and organizational skills.</li><li>Ability to work independently and in a team.</li></ul>Preferred Skills (Optional):<ul><li>Experience with CRM tools like HubSpot, Salesforce, or similar platforms</li><li>Knowledge of ticketing systems and helpdesk tools</li><li>Familiarity with SaaS products or tech support environments</li><li>Multitasking in high-volume support environments</li></ul>if you think you have relevant knowledge and experience and want to excel at next level here is your chance. Share your CV on Whatsapp 0331-9867842Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

CRM (Product) Support Specialist

<div>
 
 
 About easypaisa digital bank:
 
 
 
 easypaisa is Pakistan&rsquo;s first digital bank and has advanced Pakistan&rsquo;s digital finance landscape. Backed by our shareholders, Telenor Group-a leading telecom operator in Asia and the Nordics- and Ant Group-the force behind Alipay, the world&rsquo;s leading open internet platform, easypaisa deliver secure, convenient financial solutions to millions of Pakistanis.
 
 
 
 
 
 
 Position Summary:
 
 
 
 The incumbent is responsible for executing, managing, and supporting the day-to-day operational, partner coordination, and performance delivery of Easypaisa Bank&rsquo;s international remittance business under the strategic direction of the Head of International Remittances.
 
 
 
 
 
 The role ensures smooth corridor activation, partner onboarding, PRI compliance, transaction processing integrity, and service delivery, while coordinating internally with Product, Compliance, Operations, Treasury, and Technology to achieve business growth, regulatory adherence, and customer experience objectives.
 
 
 
 
 
 The incumbent acts as the primary execution arm for implementing remittance initiatives, maintaining partner relationships, and ensuring operational readiness across all active corridors.
 
 
 
 
 
 
 Duties and Responsibilities:
 
 
 <ul>
 <li>
 Implement business plans and corridor strategies defined by the Head of International Remittances.
 </li>
 <li>
 Coordinate with sending partners (MTOs, banks, aggregators) to ensure timely activation and scaling of remittance flows.
 </li>
 <li>
 Monitor transaction volumes, identify gaps, and support initiatives to enhance throughput.
 </li>
 <li>
 Track corridor-wise performance and prepare actionable insights for management review.
 </li>
 <li>
 Serve as the operational liaison with international remittance partners for:
 </li>
 <li>
 Settlement coordination
 </li>
 <li>
 Technical connectivity follow-ups
 </li>
 <li>
 Product implementation matters
 </li>
 <li>
 Operational troubleshooting
 </li>
 <li>
 Support onboarding of new PRI partners by coordinating documentation, testing, and internal approvals.
 </li>
 <li>
 Maintain structured engagement with partners to ensure SLA adherence and service quality.
 </li>
 <li>
 Assist in managing interactions related to Pakistan Remittance Initiative (PRI) matters including:
 </li>
 <li>
 Submission follow-ups
 </li>
 <li>
 Partner approval documentation
 </li>
 <li>
 Reporting and incentive claims support
 </li>
 <li>
 Ensure all remittance activities comply with SBP regulations, AML/CFT requirements, and internal policies.
 </li>
 <li>
 Maintain readiness for audits, regulatory inspections, and compliance reviews.
 </li>
 <li>
 Coordinate with Operations to ensure:
 </li>
 <li>
 Accurate and timely processing of inward remittances
 </li>
 <li>
 Minimal transaction failures and returns
 </li>
 <li>
 Root cause resolution of processing issues
 </li>
 <li>
 Track reconciliation, settlement, and exception management with Treasury and Operations teams.
 </li>
 <li>
 Identify process gaps and recommend automation or workflow enhancements.
 </li>
 <li>
 Monitor receiver journey performance including credit timelines, complaint trends, and transaction success ratios.
 </li>
 <li>
 Work with Product and Technology teams to address service pain points and improve usability.
 </li>
 <li>
 Support awareness initiatives with partners to promote Easypaisa as a preferred payout channel.
 </li>
 <li>
 Prepare periodic MIS, dashboards, and corridor analytics for internal stakeholders.
 </li>
 <li>
 Analyze transaction trends, partner productivity, and revenue contribution.
 </li>
 <li>
 Assist in budgeting inputs, forecasting data, and performance tracking for the remittance portfolio.
 </li>
 <li>
 Ensure seamless execution of product launches and partner integrations.
 </li>
 <li>
 Track competitor activity, corridor trends, and global remittance innovations.
 </li>
 <li>
 Provide feedback to management on emerging opportunities and operational enhancements.
 </li>
 <li>
 Support feasibility assessments for new partnerships and corridors.
 </li>
 <li>
 Support the Head of International Remittances in driving departmental initiatives and execution timelines.
 </li>
 <li>
 Coordinate with internal stakeholders to ensure alignment on deliverables and project milestones.
 </li>
 <li>
 Assist in developing SOPs, workflows, and documentation for operational standardization.
 </li>
 <li>
 Ensure adherence to Easypaisa Bank&rsquo;s Code of Conduct, risk framework, and operational controls.
 </li>
 <li>
 Maintain proper documentation, audit trails, and regulatory records for all remittance activities.
 </li>
 <li>
 Uphold the Bank&rsquo;s behavioural values and compliance culture in all engagements.
 </li>
 </ul>
 
 
 
 
 
 Key Performance Indicators (KPIs)
 
 
 <ul>
 <li>
 Corridor activation and partner onboarding timelines
 </li>
 <li>
 Transaction volume growth across active corridors
 </li>
 <li>
 PRI processing and reporting accuracy
 </li>
 <li>
 Partner SLA adherence
 </li>
 <li>
 Customer experience metrics (TAT, complaint ratios)
 </li>
 <li>
 MIS accuracy and reporting timeliness
 </li>
 </ul>
 
 
 
 
 
 Role Relationship
 
 
 
 
 Internal
 
 
 <ul>
 <li>
 IT / Product Development
 </li>
 <li>
 Operations
 </li>
 <li>
 Compliance
 </li>
 <li>
 Branch Banking
 </li>
 <li>
 Human Resource
 </li>
 <li>
 Finance
 </li>
 <li>
 Internal Audit
 </li>
 <li>
 Channel &amp; Marketing teams
 </li>
 </ul>
 
 
 
 
 
 External
 
 
 <ul>
 <li>
 SBP
 </li>
 <li>
 Other Banks
 </li>
 <li>
 International Tie-Ups / Business Partners
 </li>
 <li>
 Channel partners
 </li>
 <li>
 Organizations dealing with immigrants workers (OPF, BEOE, Directorate of Immigration)
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Knowledge and Experience
 
 
 
 
 Education:
 
 Bachelor&rsquo;s or Master&rsquo;s degree in Finance, Banking, Business Administration, or related field.
 
 
 
 Experience:
 
 5&ndash;8 years of experience in international remittances
 
 
 
 Behavioral Skills &amp; Competencies::
 
 
 <ul>
 <li>
 Understanding of cross-border payment workflows and settlement cycles
 </li>
 <li>
 Data analysis and reporting skills
 </li>
 <li>
 Strong coordination and stakeholder management ability
 </li>
 <li>
 Knowledge of digital wallet-based remittance models is an advantage.
 </li>
 </ul>
 
 
</div>

EM International Remittance

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172 branch manager jobs In Islamabad

Branch Manager

Branch Manager

Branch Manager - Islamabad

VP Islamic Bank Support/Pool Management/FCM

T24 Senior Technical Analyst

CRM (Product) Support Specialist

EM International Remittance