analyst, business operations Jobs in Giza

analyst, business operations

fs business analyst, tech lead Jobs in Giza

fs business analyst, tech lead

quality analyst

business analyst

Vodafone

<div><div><div><div><h2 class="jobSectionHeader"><b>Join Us</b></h2>
</div><div><p>
At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Role Requirements</b></h2>
</div><div><ul><li>Managing a team of business analysts for fintech products and services.</li><li>
Provide consultation service for Business Units with the support of the Architecture and Technical Domain teams.</li><li>
Actively participate in the IT business roadmap planning activities, by supporting the business departments in creating a feasible roadmap that is in alignment with the company&rsquo;s strategy and main goals.</li><li>
Ensures E2E responsibility for the business goals to be met by the project&rsquo;s deliverables. Understands the requirement and provides technical background information on the existing capabilities.</li><li>
Collect business goals and agree on the deliverable benefits of the requirements to provide best concept and solution for a requirement.</li><li>
 Actively cooperates with contacts both within Technology (local, regional, global) internal and external SPOCs.</li><li>
Interacts with Solution Architects and Technical domains / testing team during the project lifecycle to achieve best solution for the company.</li><li>
Supports the Agile methodology by identifying developments suitable for squad operation.</li><li>
Creates Request For Proposal /EPIC/User Story material.</li><li>
Coordinate and collaborate with internal and external stakeholders to elicit functional requirements, flowcharts, modelling those requirements in an organized manner</li><li>
Provide coaching and institutional knowledge to all stakeholders to ensure that all relevant information is understood and explainable.</li><li>
Work closely with finance /Insights team to reach to best reporting model.</li><li>
Maintain all product development plan [Technical and business ] with internal and external vendors</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Competencies &amp; Qualifications</b></h2>
</div><div><ul><li>5+ years in business analysis or equivalent</li><li>
Excellent knowledge of the agile methodology</li><li>
Excellent knowledge of the banking sector (Cash Management or Payments )</li><li>
Proven experience in eliciting requirements</li><li>
Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools</li><li>
Strong written and verbal communication skills including technical writing skills in English</li><li>
Strong project management skills and multitasking</li><li>
Certified Scrum Product Owner (CSPO), PSPO, Certified SAFe&reg; Product Owner (PO)) is plus</li><li>
Ability to write concise and clear</li></ul><p><b>
Must have technical/professional qualifications:</b></p><ul><li>
Engineering graduate</li><li>
Ability to learn new technologies quickly and efficiently</li><li>
Excellent communication skills, both written and verbal,</li><li>
Excellent time management with a strong sense of urgency.</li><li>
Strong relationship building skills.</li><li>
Innovative and decision-making skills</li><li>
Conflict management</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Not a perfect fit?</b></h2>
</div><div><p>
Worried that you don&rsquo;t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Who we are</b></h2>
</div><div><p>
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><p>
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><p>
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><p>
Together we can.</p></div></div></div></div>

FS Business Analyst, tech lead

Concentrix

<div><div><div><p><b>Operations
</b></p></div><div><div><div><b>Location</b></div><div>
Giza, Egypt</div></div></div><div></div><div><p><br>
Job Title:</p>
Analyst, Business Operations<p>
Job Description</p>
analysis and insights<p><b>
Job Summary:</b> We are seeking a highly analytical and detail-oriented Business &amp; Data Analyst to support strategic decision-making through data insights and business process optimization. This hybrid role combines the responsibilities of a Business Analyst and a Data Analyst, requiring strong business acumen, data analysis skills, and the ability to communicate findings effectively to stakeholders.</p><p><b>
Key Responsibilities:</b></p><ul><li>
Collaborate with stakeholders to gather and document business requirements.</li><li>
Analyze business processes and identify opportunities for improvement.</li><li>
Translate business needs into technical specifications and data models.</li><li>
Collect, clean, and analyze large datasets to uncover trends and insights.</li><li>
Develop and maintain dashboards, reports, and visualizations using BI tools (e.g., Power BI, Tableau).</li><li>
Conduct root cause analysis and provide actionable recommendations.</li><li>
Support strategic planning, forecasting, and performance tracking.</li><li>
Ensure data integrity and compliance with data governance standards.</li><li>
Present findings and insights to both technical and non-technical audiences.</li></ul><p><b>
Qualifications:</b></p><ul><li>
Bachelor&rsquo;s degree in Business Administration, Data Science, Information Systems, or a related field.</li><li>
3+ years of experience in business analysis, data analysis, or a similar hybrid role.</li><li>
Strong proficiency in SQL, Excel, and data visualization tools.</li><li>
Experience with statistical tools and programming languages (e.g., Python, R) is a plus.</li><li>
Excellent problem-solving, critical thinking, and communication skills.</li><li>
Ability to manage multiple projects and work cross-functionally.</li></ul><p><b>
Preferred Skills:</b></p><ul><li>
Experience with process mapping and business process reengineering.</li><li>
Familiarity with project management methodologies (Agile, Scrum).</li><li>
Knowledge of data warehousing and ETL processes.</li></ul><p>
Location:</p>
EGY Sheikh Zayed City - Park St. Complex, Building 3, El Bostan Street<p>
Language Requirements:</p><p>
Time Type:</p>
Full time2025-10-31<p><b>
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the </b><b>Job Applicant Privacy Notice for California Residents</b></p></div></div></div><div></div>

Analyst, Business Operations

TaskUs

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  <strong>
   About TaskUs:
  </strong>
 </strong>
 TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
 <br/>
 <br/>
 The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
 <br/>
 <br/>
 It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.
 <br/>
 <br/>
 <strong>
  <strong>
   What We Offer:
  </strong>
 </strong>
 At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
 <br/>
 <br/>
 It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs
 <br/>
 <br/>
 understand that achieving growth for our partners requires a culture of constant motion; exploring
 <br/>
 <br/>
 new technologies, being ready to handle any challenge in a moment's notice, mastering consistency
 <br/>
 <br/>
 in an ever-changing world - that's what it takes to get there. If that's something you want to be a
 <br/>
 <br/>
 part of, apply today for the Quality Analyst role to support Us in Egypt!
 <br/>
 <br/>
 <strong>
  What does a Quality Analyst really do?
  <br/>
  <br/>
 </strong>
 The Quality Analyst is responsible for completing audits or evaluations, which may include but not
 <br/>
 <br/>
 be limited to, Quality Audits, scrubbing performed CSAT/NPS, Resolution rate, AHT, Cycle Time,
 <br/>
 <br/>
 Policy Adherence, Ticket Closures, etc. Quality Analyst will ensure that they perform the evaluations
 <br/>
 <br/>
 as per the targets defined for them on a monthly or weekly basis.
 <br/>
 <br/>
 <strong>
  Roles And Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Audit calls/interactions/transactions for aligned Teammates
  </li>
  <li>
   Coach Teammates for performance improvement (campaign specific)
  </li>
  <li>
   Report performance for aligned span on a daily/weekly/monthly basis
  </li>
  <li>
   Provide inputs, basis audits, for briefings and training need identification
  </li>
  <li>
   Partner with TLs in leading Team Meetings for metric improvement
  </li>
  <li>
   Participate in strategic projects for the campaign/LoB
  </li>
  <li>
   Identify and escalate any potential quality issues per defined process
  </li>
  <li>
   Isolate and report defects; verify defect fixes
  </li>
  <li>
   Suggest process/system improvements based on common customer concerns
  </li>
  <li>
   Accomplish other responsibilities assigned by management
  </li>
  <li>
   Drive quality initiatives, contests and campaigns for the assigned span
  </li>
  <li>
   Be updated on knowledge and serve as SME for the campaign/LoB
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Technical Skills &amp; Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Graduation (Preferred)
  </li>
  <li>
   Minimum of 1-year experience as Quality Analyst (preferred)
  </li>
  <li>
   Basic excel/google sheets skills
  </li>
  <li>
   Problem-solving skills
  </li>
  <li>
   Preferably familiar with application of basic quality tools such as cause and effect, histogram,
   <br/>
   <br/>
  </li>
 </ul>
 correlation etc.
 <br/>
 <br/>
 <ul>
  <li>
   Fluency in English
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Soft Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong customer centricity
  </li>
  <li>
   Ability to provide constructive feedback in an assertive manner
  </li>
  <li>
   Good written and verbal communication skills
  </li>
  <li>
   Logical thinking
  </li>
  <li>
   Ability to manage conflicts
  </li>
  <li>
   Attention to detail
  </li>
  <li>
   Ability to work with minimal supervision and demonstrate initiative and good judgment
  </li>
  <li>
   Versatility and ability to work on multiple projects
  </li>
  <li>
   Ability to establish and maintain effective working relations with a wide variety of individuals
  </li>
  <li>
   Ability to work with a diverse team
  </li>
  <li>
   Continuous improvement mindset
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Personality Traits Required
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Clear thought process
  </li>
  <li>
   Ability to clearly articulate
  </li>
  <li>
   Highly conscientious and diligent
  </li>
  <li>
   Assertiveness
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   How We Partner To Protect You:
  </strong>
 </strong>
 TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
 <br/>
 <br/>
 <strong>
  <strong>
   DEI:
  </strong>
 </strong>
 In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
 <br/>
 <br/>
 We invite you to explore all TaskUs career opportunities and apply through the provided URL
 <strong>
  https://www.taskus.com/careers/ .
  <br/>
  <br/>
 </strong>
 TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.
 <br/>
 <br/>
 Req Id: R_2503_4477
 <br/>
 <br/>
 Posted At: Thu Mar 27 2025 00:00:00 GMT+0000 (Coordinated Universal Time)
</div>


Quality Analyst

Seoudi Supermarket

<div>
 This role is critical in driving the success of our private label portfolio spanning 100-150 SKUs across all product categories. The ideal candidate will independently manage demand forecasting, inventory planning, and provide analytical insights to support both the Private Label BU and Marketing Department in strategic decision-making.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1. Demand Planning and Forecasting (40% of the workload):
  </li>
  <li>
   a. Develop and maintain accurate demand forecasts for 150-200 private label SKUs across all categories (current and future products)
  </li>
  <li>
   b. Create rolling 12-months demand plans using statistical forecasting methods and market intelligence
  </li>
  <li>
   c. Analyze historical sales data, seasonality trends, market trends, and promotional impacts to improve forecast accuracy
  </li>
  <li>
   d. Monitor forecast accuracy KPIs and implement continuous improvement initiatives
  </li>
  <li>
   e. Manage transition from current legacy system to MS Dynamics for planning processes
  </li>
  <li>
   2. Managing new products launches (15% of the workload):
  </li>
  <li>
   a. Determine launch volume forecasts for new private label products
  </li>
  <li>
   b. Collaborate with Marketing to understand launch strategies and promotional plans
  </li>
  <li>
   c. Monitor post-launch performance and adjust forecasts accordingly
  </li>
  <li>
   d. Provide recommendations for phase-out of underperforming SKUs
  </li>
  <li>
   e. Track suppliers performance and related demand/ consumption figures
  </li>
  <li>
   3. Stock management (15% of the workload):
  </li>
  <li>
   a. Determine optimal inventory levels balancing service levels with working capital requirements and handling both local and imported products
  </li>
  <li>
   b. Monitor stock levels and identify potential stockouts or excess inventory situations
  </li>
  <li>
   c. Coordinate with procurement team member to ensure timely product availability
  </li>
  <li>
   d. Track and report on inventory KPIs including days of inventory, stock turns, and waste
  </li>
  <li>
   4. Business Analytics and Reporting (20% of the workload):
  </li>
  <li>
   a. Support Marketing Department with data-driven insights for campaign planning and any analytical requirements
  </li>
  <li>
   b. Develop and maintain Power BI dashboards for real-time business performance monitoring
  </li>
  <li>
   c. Provide weekly/monthly reports on sales performance, forecast accuracy, and inventory metrics
  </li>
  <li>
   d. Conduct deep-dive analysis on category and SKU performance as needed
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
  </li>
  <li>
   Bachelor's degree in Business Administration, Business Studies, Supply Chain, or related field
  </li>
  <li>
  </li>
  <li>
   3-5 years of experience in demand planning, preferably in FMCG industry
  </li>
  <li>
  </li>
  <li>
   Proven experience managing multiple SKUs across diverse product categories
  </li>
  <li>
  </li>
  <li>
   Experience with system migrations or implementations is a plus.
  </li>
  <li>
  </li>
  <li>
   Advanced Excel proficiency including complex formulas, pivot tables, macros, and data modeling
  </li>
  <li>
  </li>
  <li>
   Power BI expertise for dashboard creation and data visualization
  </li>
  <li>
  </li>
  <li>
   Experience with ERP systems; MS Dynamics knowledge is advantageous
  </li>
  <li>
  </li>
  <li>
   Strong understanding of statistical forecasting methods
  </li>
  <li>
  </li>
  <li>
   Proficiency in data analysis and interpretation
  </li>
  <li>
  </li>
  <li>
   Strong analytical and problem-solving abilities
  </li>
  <li>
  </li>
  <li>
   Excellent attention to detail with high accuracy standards
  </li>
  <li>
  </li>
  <li>
   Ability to work independently and manage multiple priorities
  </li>
  <li>
  </li>
  <li>
   Strong communication skills to present complex data insights clearly
  </li>
  <li>
  </li>
  <li>
   Proactive approach to identifying and resolving potential issues
  </li>
  <li>
  </li>
  <li>
   Comfortable working with ambiguity and changing priorities
  </li>
 </ul>
</div>


Demand Planning and Analysis Specialist

HSE Contractors Inc

<p>Quality Assurance Officer &amp; Quality Control Analyst:(Pharmacy Degree)</p><p>Multinational company seeks a quality Assurance Officer/ Quality Control Analyst for a 6-month contract in 6th of October City.</p><p>Responsibilities: Oversee sampling, audits, GMP/ISO/EDA compliance, investigate quality issues, and validate methods.</p><p>Requirements: Pharmacy degree, 3+ years in QA or pharmaceutical manufacturing, GMP &amp; gas chromatography knowledge, strong English.</p><p>Living in 6th of October City is preferred.</p><p>Apply now: Rec.uni2@uni-serve.me</p><p>Job Type: Temporary<br/>Contract length: 6 months</p><p>Pay: E&pound;13,000.00 - E&pound;20,000.00 per month</p>

Quality Assurance Officer: (Chemist-Pharmacist)

Unilever

<div><div><p><b>ABOUT UNILEVER</b></p></div><p></p><p>
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people &ndash; we believe that when our people work with purpose, we will create a better business and a better world.</p><p>
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don&rsquo;t believe in the &lsquo;one size fits all&rsquo; approach and instead we will equip you with the tools you need to shape your own future.</p><p></p><p><b>
JOB PURPOSE</b></p><p></p><p>
Unilever is the place where you can bring your purpose to life with the work that you do &ndash; creating a better business and a better world. If you looking to break down the barrier between accountancy and management to support business objectives and corporate growth &amp; act as an advisor to leadership, supporting business decision making through a combination of analytical insights, strategic acumen, and commercial-mindedness then this role is just for you!</p><p></p><p><b>
WHAT WILL YOUR MAIN RESPONSIBILITIES BE</b></p><ul><li>
Conduct continuous analysis to provide insights focusing on variables in a scope relatable to the respective function.</li><li>
Ensures that the team achieves its business performance goals through steering multi-functional planning processes providing high quality rolling forecasts and guiding dynamic resource allocation across the sub functions of the respective function partnered.</li><li>
Provides insights for key business decisions through application of business acumen.</li><li>
Creates actionable strategies and initiatives within the business team.</li><li>
Responsible for strategic plan modelling, Financial support for innovation projects and budget control of cost related to the sub functions.</li><li>
Provides continuous performance monitoring identifying key trends and proposing actions to capture opportunities and mitigation of risk.</li><li>
Undertakes business competitor performance review.</li><li>
Ensuring all business processes within the partnered function align with the Global framework of operations.</li></ul><p></p><p><b>
WHAT YOU NEED TO SUCCEED</b></p><p></p><p><b>
Experiences &amp; Qualifications</b></p><ul><li>
Bachelor Degree in Finance / Accounting / Economics</li><li>
1-2 Years Experience in FMCG</li><li>
Fluent in English</li><li>
Preferred Skills: (Previous experience in SAP/Hyperion, Previous Experience in Finance Business Partnering Role)</li></ul><p></p><p><b>
Skills</b></p><ul><li>
Analytical Skills</li><li>
Excellent Communication Skills</li><li>
Ability to Influence</li><li>
Stackholder Mangement</li><li>
Presentation Skills</li><li>
Negotiation Skills</li><li>
Works &amp; Delivers Under Pressure</li></ul><p></p><p><b>
Leadership</b></p><ul><li>
You are energized by delivering fantastic results. You are an example to others &ndash; both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.</li><li>
As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.</li><li><b>
Critical SOL (Standards of Leadership) Behaviors</b></li><li><b>
PASSION FOR HIGH PERFORMANCE: </b>Takes personal responsibility and accountability for execution and results. Has an owner&rsquo;s mindset, using data and insight to make decisions.</li><li><b>
PERSONAL MASTERY: </b>Sets high standards for themselves. Actively builds own wellbeing and resilience.</li><li><b>
CONSUMER LOVE</b>: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.</li><li><b>
PURPOSE &amp; SERVICE</b>: Has humility, understanding that leadership is service to others, inside and outside Unilever.</li><li><b>
AGILITY</b>: Explores the world around them, continually learning and developing their skills.</li></ul><p></p><p>
Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.</p><p></p><p>
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their &lsquo;Whole Self&rsquo; to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.</p></div>

Egypt & Sudan Hair Care & Oral Care FET Finance Business Partner

Orange

<p></p><div><div><p><b>Purpose of the job</b></p><p></p><p>
Responsible for digital services channels projects. This covers Orange.eg as the main web channel for self-service and My Orange mobile application serving both mobile and fixed (DSL) customers as well as CP tools (web &amp; App), and other various digital services.</p><p></p><p><b>
Duties and responsibilities</b></p><p></p><p><b>
1. </b>Responsible for digital transformation projects, through working closely with various departments to collect requirements, like customer service, HR, Sales, IT &amp; Marketing teams to achieve higher revenues and better customer experience.</p><p></p><p>
2. Conduct business Analysis &amp; solution architecture to ensure logical connection and arrangements between system components internally, between Digital system and the rest of eco system for all digital services &amp; channels.</p><p></p><p>
3. Abide by the standards, best practices of digitalization and provide solutions that will cater any digital based service or project that are dynamic and scalable to allow future developments.</p><p></p><p>
4. Perform Project management activities, like Scope, budget, schedule &amp; resources management since the kick-off of the project till the launch and post deployment monitoring.</p><p></p><p>
5. Run steering committees for key initiatives, Converting Business requirements to detailed technical document to be used for software development, testing and validation afterwards
</p><p></p><p>6. Handle vendor management for all digital suppliers that support orange Egypt Digital portfolio, ensure design &amp; delivery according to the specs within the digital transformation journey and support the needed roadmap.</p><p></p><p>
7. Support the Vendor Management actions in the technical specs, integration alignments, Contracts validation, negotiations and solution assessment.</p><p></p><p>
8. Responsible for the digital services &amp; channels operations &amp; support, ensure the resolution of critical issues that would impact the Digital products and services like system capacity, tickets resolution, customer complaint handling and SLA reporting.</p><p></p><p>
9. Responsible for assessing emerging trends, technologies and potential partnerships that allow us to deliver innovative experiences that simplify customer experience</p><p></p><p>
10. Lead junior PMs, BAs and SAs to deliver the right High-quality Projects from All aspects of management and Architecture through coaching and mentoring.</p><p></p><p>
11. Manage the production of analytical reports on Digital traffic and trends to identify opportunities of enhancements.</p><p></p><p>
12. Develop a dashboard to reflect ALL KPIs that monitor and analyze trends on all digital based services, platforms and trend of growth/decline on each channel per service.</p><p></p><p>
13. Prepare to executives/board the achievement and performance of the various digital services to report different Performance KPIs on regular basis.</p><p></p><p><b>
Job specification</b></p><p></p><p>
</p><p></p><p><b>Education</b></p><p></p><p>
</p><p></p><p>B.SC. in communication engineering, computer engineering, computer science or electronics</p><p></p><p>
</p><p></p><p><b>Experience</b></p><p></p><div><ul><li>
2 - 4 years experience in telecom field specifically in data broadband products and services</li></ul><p></p><ul><li>
knowledge of telecom/Digital environment &amp; protocols</li></ul><p></p><ul><li>
Knowledge of project management methods</li></ul><p></p><ul><li>
Good general IT background</li></ul></div><p></p><p>
</p><p></p><p><b>Skills and Abilities</b></p><p></p><ul><li>
Fluent English and Arabic is a must.
</li><li>Ability to work in a fast-paced, dynamic environment, handling multiple concurrent</li><li>
Very good interpersonal skills &amp; teamwork</li><li>
Good leadership skills</li><li>
Comfortable with pressure and changing business requirements.</li></ul><p></p>
</div><div></div><div><h2 class="jobSectionHeader"><b>Contrat
</b></h2><div>CDI</div></div></div>

Supervisor, Digital Solutions Services

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