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business operations manager

CPA CLINICS

Billing Operations Manager Position: Billing Operations Manager Location: DHA Phase 8, Lahore Employment Type: Full-Time Shift: Evening/Night (aligning with U.S. time zones)About UsWe deliver integrated care across urgent care, primary care, Chronic Care Management (CCM), and Behavioral Health services. We are committed to excellence in patient care and operational efficiency. To strengthen our revenue cycle and compliance framework, we are seeking a Billing Operations Manager who combines hands-on billing expertise with supervisory leadership.Role OverviewThe Billing Operations Manager will oversee all aspects of billing, collections, and credentialing for multi-specialty services. This role requires a balance of strategic oversight and day-to-day execution, ensuring accurate claim processing, timely reimbursements, and compliance with payer regulations. The manager will also lead a team of billing professionals, providing mentorship and performance management.Key Responsibilities<ul><li>Revenue cycle management: Oversee billing workflows for urgent care, primary care, CCM, and behavioral health services.</li><li>Credentialing management: Handle provider enrollment, payer credentialing, and insurance compliance.</li><li>Hands-on billing: Actively engage in claim submission, denial management, and payer follow-up.</li><li>Accounts receivable management: Monitor AR aging, ensure timely collections, and minimize outstanding balances.</li><li>Insurance communication: Serve as the primary liaison with insurance companies, resolving claim issues and negotiating reimbursements.</li><li>Supervisory leadership: Train, mentor, and evaluate billing staff to ensure accuracy and efficiency.</li><li>Compliance oversight: Maintain adherence to federal, provincial, and payer regulations.</li><li>Workflow optimization: Implement best practices to reduce denials and improve reimbursement timelines.</li><li>Reporting &amp; analytics: Prepare financial and operational reports for executive leadership.</li><li>Cross-department collaboration: Work closely with clinical, administrative, and finance teams to align billing operations with organizational goals.</li></ul>Qualifications<ul><li>Minimum 5 years of billing management experience in healthcare settings.</li><li>Strong expertise with CureMD EMR system.</li><li>Track record in CCM and behavioral health billing.</li><li>Experience in provider credentialing and payer enrollment.</li><li>Excellent communication, organizational, and supervisory skills.</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs200,000.00 per monthApplication Question(s):<ul><li>What are your salary requirement?</li><li>Are you able to work evening/night shifts aligned with U.S. time zones from our Lahore DHA office ?</li><li> Have you managed AR aging reports and implemented strategies to reduce outstanding balances?</li><li>Do you have direct experience communicating with insurance companies to resolve claim denials and negotiate reimbursements?</li><li>Have you overseen provider credentialing and payer enrollment processes?</li><li>Do you have experience handling billing workflows for CCM/behavioral health services, including compliance with payer-specific rules?</li><li>Do you have at least 5 years of hands-on experience working with CureMD EMR for billing and claims management? If not, what EMR/EHR systems are you familiar with?</li><li>Have you supervised a billing team in a healthcare setting for 5 or more years?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Billing Operations Manager

HRPSP - Your Strategic HR Partner

We&rsquo;re Hiring: Assistant Manager HRLocation: Lahore Salary Range: PKR 100,000 &ndash; 120,000 Experience Level: Mid-level | Full-TimeAre you passionate about people, processes, and delivering smooth HR operations? We&rsquo;re looking for a proactive, detail-oriented Assistant Manager HR who can independently manage complete HR operations across zones and hubs.Key Responsibilities:<ul><li>Oversee end-to-end HR Operations including onboarding, orientation, documentation, and offboarding</li><li>Ensure smooth HR service delivery across multiple locations</li><li>Lead end-to-end recruitment cycle for the assigned region</li><li>Manage employee relations and resolve grievances professionally</li><li>Assist in gathering inputs and supporting smooth payroll processing</li><li>Prepare and maintain HR Operations &amp; Payroll-related reports</li><li>Ensure compliance with company policies, labor laws, and HR standards</li><li>Maintain and manage employee records, attendance, leave data, and HRIS updates</li><li>Coordinate with departments for HR needs and support day-to-day HR queries</li><li>Manage Group Life Insurance and Medical Insurance end-to-end, including additions, deletions, claim processing, and vendor coordination</li></ul>Requirements:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in HRM, Business, or related field</li><li>3&ndash;4 years of experience in a similar HR role</li><li>Strong knowledge of HR Operations, recruitment, and labor laws</li><li>Excellent Excel skills (VLOOKUP, Pivot Tables, Reporting, etc.)</li><li>Hands-on experience with HRIS tools and MS Office</li><li>Strong interpersonal, analytical, and communication skills</li><li>Ability to multitask and manage complete HR tasks independently</li></ul>Why Join Us?<ul><li>Competitive salary package (PKR 100K&ndash;120K)</li><li>Opportunity to manage complete HR operations</li><li>Fast-paced, collaborative work environment</li><li>Professional growth and development opportunities</li></ul>Pay: Rs100,000.00 - Rs120,000.00 per monthWork Location: In person

Assistant Manager HR

ZH CUISINES (PRIVATE) LIMITED

Job description:Job Position: Customer Success ManagerDepartment: OperationsLocation: SALT PakistanEmployment Type: Full-TimeJob SummarySALT Pakistan is looking for a proactive and customer-focused Customer Success Manager to ensure exceptional customer experiences across all service channels. The ideal candidate will be responsible for handling customer complaints and feedback, managing relationships with delivery platforms such as Blink and Foodpanda, and coordinating events and catering inquiries.This position is suitable for Fresh Graduates with strong communication skills, while candidates with 1&ndash;2 years of relevant experience will be preferred.Key Responsibilities<ul><li>Handle customer complaints, concerns, and feedback professionally and ensure timely resolution.</li><li>Monitor customer satisfaction and maintain a high standard of guest experience.</li><li>Manage and respond to customer reviews received through social media, delivery platforms, and other channels.</li><li>Coordinate with restaurant operations teams to resolve customer issues effectively.</li><li>Manage relationships and daily coordination with delivery partners including Blink and Foodpanda.</li><li>Monitor delivery platform performance, customer ratings, and service quality.</li><li>Handle event and catering inquiries from initial contact to successful execution.</li><li>Coordinate with operations and kitchen teams for catering orders and special events.</li><li>Maintain records of customer complaints, resolutions, and service performance.</li><li>Prepare regular reports on customer feedback, complaints, and improvement opportunities.</li><li>Identify trends and recommend solutions to improve customer experience.</li><li>Support marketing and operational teams during promotional campaigns and events.</li></ul>Requirements<ul><li>Bachelor's degree in Business Administration, Marketing, Hospitality Management, or a related field.</li><li>Fresh Graduates are encouraged to apply.</li><li>1&ndash;2 years of experience in customer service, hospitality, restaurant operations, or customer relations will be preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Ability to manage multiple tasks and work in a fast-paced environment.</li><li>Proficiency in Microsoft Office and Google Workspace.</li></ul>Skills Required<ul><li>Customer Service</li><li>Complaint Handling &amp; Resolution</li><li>Communication Skills</li><li>Relationship Management</li><li>Event Coordination</li><li>Catering Management</li><li>Foodpanda &amp; Blink Coordination</li><li>Problem Solving</li><li>Reporting &amp; Documentation</li><li>Time Management</li><li>Team Collaboration</li></ul>Work Location: In personPay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Success Specialist

Alibaba

<div><div>Basic Infomation<div><div><div>
Department:
Daraz</div><div>
Degree:
Bachelor</div><div>
Work Experience:
3 year</div></div></div></div><div>
Job Description<div>
We are seeking an experienced and commercially driven Key Account Manager to join our Choice (consignment) business. The successful candidate will be responsible for accelerating seller and brand onboarding, expanding product assortment, and driving sustainable revenue growth. This role requires a strategic, relationship-oriented professional who can manage high-value seller accounts, identify growth opportunities, and execute commercial plans in a fast-paced, results-driven environment.
The Key Account Manager will act as the primary point of contact for assigned sellers and brands, ensuring strong engagement, operational excellence, and long-term partnership value.
Seller and Brand Acquisition:
-Identify, prospect, and onboard new sellers and brands into the Choice consignment business in alignment with category and assortment strategies.
-Develop a robust pipeline of prospective partners through market research, industry networking, cold outreach, and referrals.
-Present the value proposition of the consignment model and negotiate commercial terms, commission structures, and service-level agreements.
Account Management and Growth:
-Serve as the dedicated account manager for a portfolio of key sellers and brands.
-Build and maintain strong, long-term relationships with senior stakeholders at partner organizations.
-Drive assortment expansion by motivating partners to list new products, categories, and exclusive lines.
-Monitor account performance, analyze sales and inventory data, and develop action plans to improve partner contribution.
-Revenue and Commercial Performance
-Own revenue targets, gross merchandise value (GMV), and contribution goals for the assigned portfolio.
-Develop and execute joint business plans (JBPs) with strategic accounts.
-Identify cross-selling, upselling, and promotional opportunities to maximize revenue.
-Prepare regular business reviews, performance dashboards, and forecast updates for leadership.
-Internal Collaboration
-Work closely with category management, merchandising, marketing, operations, and finance teams to ensure seamless onboarding and ongoing support.</div></div><div>
Position Requirement<div>
Required Qualifications:
-Bachelor's degree in Business Administration, Marketing, Commerce, or a related field.
-Minimum of 3&ndash;5 years of experience in key account management, business development, or commercial roles, preferably within e-commerce, retail, marketplace, or consignment businesses.
-Proven track record of acquiring and managing seller or brand accounts and delivering against revenue targets.
-Strong understanding of consignment, marketplace, or e-commerce operating models.
-Excellent negotiation, presentation, and stakeholder management skills.
-Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and CRM or partner management tools.
-Strong analytical skills with the ability to interpret sales data and translate insights into actionable plans.
-Fluent written and verbal communication skills in English; additional languages are an advantage.</div></div></div>

Daraz PK-Key Account Manager-Supply Chain

NC Entertainment

Manager Accounts &amp; Finance &mdash; Cinema OperationsLocation: Lahore, PakistanEmployment Type: Full-timeAbout the RoleWe are looking for an experienced finance professional to manage the Accounts &amp; Finance function for our cinema operations. This role owns financial planning, reporting, compliance, and controls across multiple cinema locations, and partners closely with operations, box office, and concessions teams to drive profitability.Key Responsibilities<ul><li>Lead the accounts, finance, and audit functions for cinema operations, including box office revenue accounting, concessions, and ancillary income streams</li><li>Prepare and present monthly, quarterly, and annual financial statements (P&amp;L, balance sheet, cash flow) with variance analysis</li><li>Own budgeting, forecasting, and long-term financial planning across all cinema sites</li><li>Manage reconciliation between POS/ticketing systems (box office, F&amp;B) and the general ledger</li><li>Ensure robust internal controls over cash handling, ticket sales, and revenue recognition across multiple locations</li><li>Oversee statutory compliance, tax filings, and coordination with external auditors</li><li>Maintain up-to-date knowledge of applicable business taxes and ensure the organization's ongoing compliance</li><li>Manage ERP systems (e.g., Oracle, NetSuite, or similar) for financial reporting and cost management</li><li>Analyze per-screen, per-location, and per-title profitability to support commercial decisions</li><li>Support capital planning for new cinema openings, screen upgrades, and equipment investments</li><li>Lead, mentor, and build a team across accounts payable, receivable, general ledger, and audit</li><li>Manage relationships with banks, auditors, tax authorities, and key vendors (distributors, landlords, F&amp;B suppliers)</li><li>Present financial performance and recommendations to senior leadership and the board</li><li>Perform any other duties or responsibilities assigned by management.</li></ul>Requirements<ul><li>4+ years of progressive finance experience, ideally with exposure to retail, hospitality, entertainment, or multi-site operations</li><li>Professional accounting qualification (ACCA, ACMA, or equivalent)</li><li>Strong working knowledge of ERP systems (Oracle, NetSuite, SAP, or similar)</li><li>Proven experience in financial reporting, budgeting, and audit/compliance in a multi-location business</li><li>Strong understanding of revenue recognition for ticketing and F&amp;B/retail environments</li><li>Excellent stakeholder management and team leadership skills</li><li>Advanced Excel/financial modeling skills</li></ul>Preferred<ul><li>Prior experience in the cinema, entertainment, or leisure industry</li></ul>Pay: Rs150,000.00 - Rs200,000.00 per monthWork Location: In person

Manager Accounts & Finance

PepsiCo

<div>Overview:

Lead development/delivery of SC Operations &amp; Agro SDD, AOP and Forecasts under the supervision of Senior Finance Manager for both Sundar and Multan plant. Provide analytical and planning support to SC functions across the business through diagnosis and resolution of key issues and driving strategies in collaboration with key stakeholders while leading the Finance Digitalization Agenda.
Responsibilities:
<h3 class="jobSectionHeader">1. Financial Strategy, Planning &amp; Forecasting</h3><ul><li>
Lead the development and execution of Annual Operating Plans (AOP), rolling forecasts, and strategic financial plans aligned with business objectives.</li><li>
Drive business action planning by identifying priorities, evaluating risks and opportunities, and ensuring alignment with growth strategies.</li><li>
Develop robust and balanced financial models to support decision-making and optimize business performance.</li><li>
Lead financial and operational assessments of strategic initiatives, investment opportunities, and business scenarios.</li><li>
Coordinate the development of business unit operating budgets and financial targets, ensuring alignment with organizational goals.</li><li>
Ensure delivery of AOP commitments through contingency planning, risk mitigation, and timely corrective actions.</li><li>
Provide ad hoc diagnostic, predictive, and prescriptive analyses to support business growth, profitability, and operational excellence.</li></ul><h3 class="jobSectionHeader">
2. Business Strategy Development &amp; Agro Partnership</h3><ul><li>
Partner closely with the Agro team to develop procurement, storage, and consumption plans that ensure supply security and cost optimization.</li><li>
Monitor key Agro KPIs, proactively identifying risks and opportunities and communicating insights to stakeholders in a timely manner.</li><li>
Support buy-back pricing strategy development through scenario modeling and profitability impact assessments.</li><li>
Lead the development of six-year rolling plans for seed and chipstock requirements.</li><li>
Drive Agro Manufacturing Overheads (MOH) planning, forecasting, budget tracking, and variance analysis.</li><li>
Ensure accurate and insightful Agro reporting to sector leadership, incorporating balance-of-year risks and opportunities.</li></ul><h3 class="jobSectionHeader">
3. Procurement, Commodity &amp; Operations Finance Partnership</h3><h4 class="jobSectionHeader">
Global Procurement (GP)</h4><ul><li>
Partner with Global Procurement to develop commodity spend forecasts aligned with corporate commodity guidance and market dynamics.</li><li>
Proactively assess external market factors and commodity trends to identify financial risks and opportunities.</li><li>
Provide analytical support to drive productivity initiatives and cost optimization programs.</li><li>
Ensure accurate reporting of commodity inflation, foreign exchange impacts, and productivity savings to business unit and sector stakeholders.</li></ul><h4 class="jobSectionHeader">
Operations</h4><ul><li>
Lead the development, consolidation, and communication of plant-level operating plans and forecasts.</li><li>
Monitor budget performance, track realization against targets, and provide periodic insights to operations leadership.</li><li>
Evaluate capacity scenarios and support decisions on capacity expansion, new production lines, co-manufacturing opportunities, and portfolio optimization.</li><li>
Monitor operational KPIs and proactively highlight emerging risks and opportunities.</li><li>
Provide deep analysis of utilities spending, including consumption trends, rate movements, seasonality impacts, and external market drivers such as energy and fuel price fluctuations.</li><li>
Partner with Productivity &amp; Performance teams to evaluate projects and identify opportunities in line with the PepsiCo Productivity Framework.</li></ul><h3 class="jobSectionHeader">
4. Business Analytics, Performance Management &amp; Reporting</h3><ul><li>
Deliver accurate and timely analysis of business performance, highlighting current results, opportunities, and balance-of-year risks and opportunities.</li><li>
Provide value-added financial support across functions, including profitability analysis, investment evaluation, and capacity optimization assessments.</li><li>
Develop scenario analyses, forecasting models, and ad hoc reports to support strategic and operational decision-making.</li><li>
Lead the preparation and communication of periodic business outlooks, performance reviews, and management updates.</li><li>
Ensure timely, accurate, and insightful reporting to regional and sector stakeholders, including MBR, QBR, Agro submissions, Commodity Tracking, and other key governance reviews.</li><li>
Drive continuous improvement in Working Capital performance through enhanced cash flow management, inventory optimization, and process efficiencies.</li></ul><h3 class="jobSectionHeader">
Key Impact:</h3><div>
Serve as a strategic finance business partner by providing actionable insights, driving productivity and profitability initiatives, strengthening forecasting accuracy, optimizing working capital, and enabling informed decision-making across Agro, Procurement, Operations, and Commercial functions.</div> 

Qualifications:
<div><ul><li>CA or equivalent professional qualification.</li><li>
10-12 years of post-qualification experience, including 3-4 years in planning/FP&amp;A roles.</li><li>
Strong proficiency in MS Office, especially Excel and PowerPoint.</li><li>
Expertise in financial modeling, forecasting, KPI management, and dashboard reporting.</li><li>
Strong analytical, problem-solving, and business partnering skills.</li><li>
Excellent communication and stakeholder management abilities.</li></ul></div></div>

Supply Chain Finance & Productivity Manager

Femployment Career Services

Position: Supply Chain MTO (Management Trainee Officer)Company: TowerCo (Telecom Infrastructure) Location: Lahore Job Type: Full-time (Paid Internship) Internship Duration: 6 Months Experience Required: Fresh Graduates / 6 Months to 1 YearJob OverviewTowerCo (Telecom Infrastructure) is offering an exciting opportunity for Supply Chain MTO (Management Trainee Officer). This 6-month paid internship is designed for fresh graduates and early-career professionals who want to build their careers in Procurement, Logistics, Inventory Management, and Supply Chain Operations. Successful candidates may be offered permanent employment based on their performance.Key Responsibilities<ul><li>Assist in procurement and purchasing activities.</li><li>Support inventory management and warehouse operations.</li><li>Coordinate with vendors and suppliers.</li><li>Prepare purchase orders and maintain procurement records.</li><li>Assist in logistics, material planning, and stock management.</li><li>Maintain supply chain reports and documentation.</li><li>Support ERP and MS Excel data entry and reporting.</li><li>Coordinate with internal departments to ensure smooth supply chain operations.</li><li>Perform other tasks assigned by the reporting manager.</li></ul>Requirements<ul><li>Bachelor's degree in Supply Chain Management, BBA, Business Administration, Logistics, Operations Management, Commerce, or any other relevant field.</li><li>Fresh graduates and candidates with 6 months to 1 year of relevant experience are encouraged to apply.</li><li>Good knowledge of MS Excel and MS Office.</li><li>Strong communication, coordination, and organizational skills.</li><li>Eagerness to learn and build a career in Supply Chain.</li></ul>What We Offer<ul><li>6-Month Paid Internship</li><li>Hands-on Industry Experience</li><li>Professional Learning Environment</li><li>Mentorship from Experienced Professionals</li><li>Opportunity for Permanent Employment Based on Performance</li><li>Career Growth Opportunities</li></ul>How to ApplyInterested candidates may send their updated CVs to:recruitmentdrive100@gmail.comSubject Line: Supply Chain MTOPay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Supply Chain MTO (Management Trainee Officer)

Explore 240+ Business operations manager in Lahore this August. Find roles across top companies and apply now to boost your career.