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business operations manager

The Arab Lens

<div>Our client is a well-established organization seeking an experienced Operations Manager to oversee operational performance and ensure the efficient delivery of business objectives. The company is focused on improving operational efficiency, strengthening cross-functional collaboration, and maintaining high standards of service and execution.
The Role
The Operations Manager will lead day-to-day business operations while developing processes that improve productivity, quality, and overall organizational performance. Working closely with senior leadership, the successful candidate will ensure operational activities align with strategic objectives and support sustainable business growth.
Responsibilities<ul><li>
Lead and oversee daily operational activities across assigned business functions.</li><li>
Develop operational plans that support business objectives.</li><li>
Monitor operational performance using established KPIs.</li><li>
Identify opportunities to improve efficiency, productivity, and service quality.</li><li>
Develop and implement operational policies and procedures.</li><li>
Manage departmental budgets and resource allocation.</li><li>
Collaborate with Finance, HR, Procurement, and other departments to ensure operational alignment.</li><li>
Lead operational improvement and transformation initiatives.</li><li>
Monitor compliance with company policies, health and safety requirements, and regulatory standards.</li><li>
Prepare operational reports for senior management.</li><li>
Coach, develop, and manage operational teams.</li><li>
Support business continuity and risk management initiatives.</li></ul>
Qualifications<ul><li>
Bachelor&rsquo;s degree in Business Administration, Operations Management, Engineering, or a related discipline.</li><li>
8+ years of operational management experience.</li><li>
Demonstrated experience leading cross-functional teams.</li><li>
Strong understanding of operational planning and performance management.</li><li>
Excellent leadership, organizational, and decision-making skills.</li><li>
Experience implementing operational improvement initiatives.</li><li>
Strong analytical, communication, and stakeholder management capabilities.</li><li>
Experience within GCC markets is preferred.</li><li>
Fluency in English is required; Arabic would be considered an advantage.</li></ul></div>

Operations Manager

Huspy

<div>
 
 The Story So Far: We&rsquo;re Building a Global Brand in Real Estate
 
 
 
 Huspy is one of the leading real estate technology companies in EMEA.
 
 
 Launched in 2020, we now operate in multiple cities across the UAE and Spain, Saudi Arabia and 3 more European markets by 2026. Today, we own the largest portion of the UAE mortgage market and are one of the fastest-growing players in every European city we&rsquo;ve entered.
 
 
 We&rsquo;ve raised over $140 million (Series A and Series B) from the world&rsquo;s top investors, including Sequoia Capital and Balderton Capital, to reshape the homebuying journey through powerful technology and agent-first tools.
 
 
 We&rsquo;ve built a SuperApp that empowers real estate agents and mortgage brokers, bringing cutting‑edge technology to one of the world&rsquo;s most traditional industries. We&rsquo;re transforming how property transactions happen &mdash; faster, smarter, and better for everyone.
 
 
 We&rsquo;re not slowing down. The question is: will you be part of what&rsquo;s next?
 
 
 
 About The Role
 
 
 
 We are looking for a highly driven Strategy &amp; Operations Lead to partner directly with the General Manager, KSA in building and scaling Huspy's real estate business in Saudi Arabia.
 
 
 This is a high-impact role at the intersection of strategy, operations, and execution. You will help design the operating model, establish scalable processes, and drive strategic initiatives as we build the Saudi business from the ground up.
 
 
 
 The Main Event: What You&rsquo;ll Drive, Build, and Own
 
 
 
 <ul>
 <li>
 Partner closely with the General Manager to define and execute the growth strategy for the Saudi market.
 </li>
 <li>
 Design and continuously optimize the operating model to support rapid business growth.
 </li>
 <li>
 Build, document, and implement scalable SOPs and operational processes across the business.
 </li>
 <li>
 Work closely with developers and strategic partners to establish and strengthen relationships within the Saudi real estate ecosystem.
 </li>
 <li>
 Design and optimize commission structures that effectively incentivize agent performance while supporting sustainable business growth.
 </li>
 <li>
 Support business planning, reporting, and P&amp;L tracking to enable data-driven decision-making.
 </li>
 <li>
 Analyze business performance, identify operational bottlenecks, and implement improvement initiatives.
 </li>
 <li>
 Drive cross-functional projects across Sales, Operations, Product, Marketing, and Finance.
 </li>
 <li>
 Build dashboards, performance metrics, and reporting frameworks to monitor business health and growth.
 </li>
 <li>
 Support hiring and organizational planning as the Saudi team scales.
 </li>
 <li>
 Take ownership of high-priority strategic initiatives and ensure successful execution from concept to implementation.
 
 
 </li>
 </ul>
 
 The Perfect Match: What It Takes to Succeed at Huspy
 
 
 
 <ul>
 <li>
 3&ndash;4 years of experience in Consulting, Business Operations, or CEO Office roles.
 </li>
 <li>
 Experience working in high-growth startups, scale-ups, consulting, marketplace businesses, or proptech is highly preferred.
 </li>
 <li>
 Strong analytical and problem-solving skills with the ability to turn strategy into execution.
 </li>
 <li>
 Experience designing operational processes, operating models, or business frameworks.
 </li>
 <li>
 Comfortable working with data and business performance metrics, including revenue and P&amp;L reporting.
 </li>
 <li>
 Excellent stakeholder management and communication skills.
 </li>
 <li>
 Entrepreneurial mindset with a willingness to build processes from scratch in a fast-paced environment.
 
 
 </li>
 </ul>
 By submitting this application, I agree that my personal data will be collected, processed, and retained by the company solely for the purposes of managing and assessing my candidacy.
</div>

Strategy and Operations Lead

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 
 
 
 Assistant Store Manager | Majid Al Futtaim Lifestyle | Operations
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 
 
 
 The Assistant Store Manager supports the Store Manager in all aspects of day-to-day store operations including the achievement of sales targets and managing and developing the store teams to maximize profitability, maintain brand and company image, ensure operational compliance and offer an excellent customer experience. The Deputy for the Store Managers will manage the operations of the store in their absence and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 
 
 
 <ul>
 <li>
 Lead the team in excellent customer service standards and enable the fulfillment of exceptional customer experiences through a clear understanding of company/brand CX standards, individual customer needs, and an awareness of current trends and competitor.
 </li>
 <li>
 Drive the Store team to deliver the highest levels of customer service at all times.
 </li>
 <li>
 Build and maintain professional relationships with support teams, providing regular relevant feedback to Marketing, Buying and Planning.
 </li>
 <li>
 Drive sales and take initiative to increase sales and business improvement through keen awareness of set KPI targets.
 </li>
 <li>
 Manage and implement all sales promotions and brand activities, providing communication to the relevant support teams to ensure maximization of sale.
 </li>
 <li>
 Maximize sales opportunities through clear and consistent communication with the Buying and Planning departments.
 </li>
 <li>
 Ensure smooth store operations in the absence of the store manager, dealing with any potential disruptions to the business in a timely manner.
 </li>
 <li>
 Implement, manage and maintain compliance to Company policies and guidelines to minimize stock loss and damage.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 
 
 
 <ul>
 <li>
 Diploma - High school certificate
 </li>
 <li>
 Qualification in Retail related field is an added advantage
 </li>
 <li>
 Minimum 4-5 years&rsquo; industry experience
 </li>
 <li>
 Management skills
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model
 </li>
 </ul>
</div>

Assistant Store Manager

noon

<div>
 
 
 Job Title:
 
 Category Manager
 
 
 
 Location:
 
 Riyadh, Saudi Arabia
 
 
 
 
 
 
 About us
 
 
 
 We&rsquo;re building an ecosystem of digital products and services that power everyday life across the Middle East&mdash;fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we&rsquo;re looking for a Category Manager who can help us move even faster.
 
 
 
 
 
 We&rsquo;re building
 
 Noon Business
 
 , a B2B marketplace that helps companies buy their recurring business supplies faster, cheaper, and with far better control. Think of it as Noon&rsquo;s consumer engine [selection, pricing, logistics, and experience] applied to enterprise procurement.
 
 
 
 
 
 noon&rsquo;s mission: Every door, every day.
 
 
 
 
 
 
 What You'll Do
 
 
 
 Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.
 
 
 
 
 
 As a Category Manager for Noon Business, you will drive the growth and performance of key product categories by shaping assortment strategy, managing supplier partnerships, and optimizing pricing and selection. This is a high-impact opportunity to help build a new B2B marketplace from the ground up, working closely with cross-functional teams to deliver value for business customers and accelerate category growth.
 
 
 
 
 <ul>
 <li>
 Defining and building the right
 
 assortment for launch (v1)
 
 </li>
 <li>
 Onboarding and negotiating with key sellers
 </li>
 <li>
 Structuring pricing, quotation frameworks, and margin ladders
 </li>
 <li>
 Acquiring and managing anchor B2B customers
 </li>
 <li>
 Feeding real market insights back into product and operations
 </li>
 </ul>
 
 
 
 
 
 What You'll Need
 
 
 <ul>
 <li>
 5-8 years of experience in Category, business development.
 </li>
 <li>
 Willingness to spend time in the market. Comfortable operating with minimal structure &amp; high expectations.
 </li>
 </ul>
 
 
 
 
 
 Who'll Excel?
 
 
 <ul>
 <li>
 Bias for action: you move before others finish thinking.
 </li>
 <li>
 Commercial sharpness: strong instincts around category, buyer behavior, and incentives.
 </li>
 <li>
 Resourcefulness: you know how to talk to customers, fix problems, and push things forward.
 </li>
 <li>
 We are looking ONLY for people who operate like owners.
 </li>
 </ul>
</div>

Store Manager - Luxury fashion

Empowering Energy

Sales Manager &ndash; ContractingCompany: Empowering Energy Location: Riyadh, Saudi Arabia Employment Type: Full-timeAbout UsEmpowering Energy is a leading provider of innovative energy and contracting solutions, committed to delivering high-quality products and exceptional customer service. We are looking for a dynamic and motivated Sales Manager &ndash; Contracting to join our growing team in Riyadh.Job SummaryThe Sales Manager &ndash; Contracting will be responsible for identifying new business opportunities, building strong relationships with contractors, consultants, and project owners, and driving sales growth. The ideal candidate has at least 2 years of experience in contracting or project sales and possesses excellent communication and negotiation skills.Key Responsibilities<ul><li>Develop and implement sales strategies to achieve company sales targets.</li><li>Identify and pursue new business opportunities in the contracting and construction sectors.</li><li>Build and maintain long-term relationships with contractors, consultants, developers, and key clients.</li><li>Prepare quotations, proposals, and commercial offers.</li><li>Negotiate contracts and successfully close sales opportunities.</li><li>Conduct client meetings, presentations, and site visits.</li><li>Coordinate with technical and operations teams to ensure smooth project execution.</li><li>Monitor market trends, competitor activities, and customer requirements.</li><li>Prepare regular sales reports, forecasts, and pipeline updates.</li></ul>Requirements<ul><li>Bachelor's degree in Business Administration, Marketing, Engineering, or a related field.</li><li>Minimum 2 years of experience in contracting, project sales, or the construction industry.</li><li>Strong knowledge of the Saudi contracting market.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Proven ability to achieve and exceed sales targets.</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint).</li><li>Valid Saudi driving license is preferred.</li><li>Fluency in English is required; Arabic is an advantage.</li></ul>What We Offer<ul><li>Competitive salary package.</li><li>Performance-based incentives.</li><li>Professional development and career growth opportunities.</li><li>Supportive and collaborative work environment.</li><li>Opportunity to work on impactful energy and contracting projects across Saudi Arabia.</li></ul>How to ApplyInterested candidates are invited to submit their CV through indeed platform.Pay: ﷼4,198.07 - ﷼22,572.57 per monthWork Location: In person

Sales Manager – Contracting (مدير مبيعات المقاولات)

Confidential Government

<div>
 
 
 Summary
 
 
 
 Drives an integrated approach to quality, safety, and customer/beneficiary experience across service operations, ensuring consistent delivery, regulatory compliance, and high satisfaction levels.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Develop and manage quality standards and service delivery frameworks
 </li>
 <li>
 Ensure health, safety, and risk management compliance
 </li>
 <li>
 Monitor service performance and customer experience metrics
 </li>
 <li>
 Lead audits, inspections, and continuous improvement initiatives
 </li>
 <li>
 Analyze feedback and implement corrective and preventive actions (CAPA)
 </li>
 <li>
 Produce performance dashboards and executive reports
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 5&ndash;10 years of experience in quality, operations, or service excellence
 </li>
 <li>
 Experience in service-based or project-based environments
 </li>
 <li>
 Prior exposure to quality management, HSE, or customer experience is required
 </li>
 </ul>
 
 
 
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Engineering, Quality Management, or related field
 </li>
 <li>
 Master&rsquo;s degree is a plus
 </li>
 </ul>
 
 
 
 
 
 Certifications (Preferred)
 
 
 <ul>
 <li>
 ISO 9001 Lead Auditor
 </li>
 <li>
 Six Sigma (Green Belt or Black Belt)
 </li>
 <li>
 NEBOSH / IOSH or equivalent safety certification
 </li>
 <li>
 Certified Quality Manager (CQM) or similar
 </li>
 </ul>
 
 
 
</div>

Quality, Safety & Impact Assurance Manager

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