human resources business partner

product manager

account manager - regional

affluent & private clients relationship manager Jobs in Cairo

associate manager, sales

business relationship manager

Abu Dhabi Islamic Bank - Egypt

<div>
 
 To manage a portfolio with coverage of SME/ BB customers in Cairo and other governorates in Egypt (excluding Alex and Delta), marketing &amp; soliciting new relationships in-order to achieve predetermined objectives.
 
 
 
 KEY ACCOUNTABILITIES
 
 
 
 
 Functional
 
 
 <ol>
 <li>
 Screens proposed customers against Target Market Plan and Risk Acceptance Criteria, to initially identify ADIB EGYPT credit risk appetite for obligors and setting the facility structure, subject to Business and Risk Management approvals and the Wholesale Bank Policy.
 </li>
 <li>
 Furnishes / updates the Business Analyst with client information, financial statements, and relevant data, for the different types of CA reviews (Annual, Initial, Interim etc.).
 </li>
 <li>
 Reviews/Approves extensions of credit (for Credit Officers) and ensure that the data within these extensions of credit are accurate and that they are designed with the appropriate requested facility package and all credit risks are properly addressed.
 </li>
 <li>
 Ensures that the extensions of credit are consistent with the relationship profile and endorsing the risk/reward balance.
 </li>
 <li>
 Ensures appropriate obligatory / facility risk ratings in line with the risk ratings Policy of the bank.
 </li>
 <li>
 Conducts regular accounts follow up assisted by periodical reports to avoid the manifestation of past dues, excess and the breach of terms and conditions of the approved facilities.
 </li>
 <li>
 Monitors changes in the risk position of the clients using renewal and monitoring tools, and are promptly communicated to Business and Risk managers.
 </li>
 <li>
 Maintains regular contacts with customers to sort any internal/ departmental issues with immediate action, supporting CSU Service Unit to serve customers in the best way, as per approved SLA.
 </li>
 <li>
 Conducts periodic client calls / site visits and document client calls with the frequency indicated in the Credit Analysis section.
 </li>
 <li>
 Maintains customer loyalty and promote brand identity by providing excellent customer service via regular updates and reviews on bank&rsquo;s range of financial products as well as customers&rsquo; financial needs.
 </li>
 <li>
 Provides quality service to clients and closely follow up and ensure the processing of all requests (new facilities, increase of existing facilities, amendments, waivers, operations requests etc.) up to their satisfaction duly within SLAs without deviation.
 </li>
 <li>
 Prepares target list of potential relationships.
 </li>
 <li>
 Conducts marketing calls to screen the market And approaching potential relationships.
 </li>
 <li>
 Identifies expansion opportunities with existing clientele base to achieve portfolio growth.
 </li>
 <li>
 Monitor practices of competition and report findings to Unit &amp; Department Heads.
 </li>
 <li>
 Provides product specialists with qualified referrals for cross-sell. Responsible for overall parent relationship management and providing a wide range of treasury, cash management, trade and corporate finance products and solutions.
 </li>
 <li>
 Closely monitors Past Dues Report, and take any required action, after consulting with Unit Head and/or Wholesale Bank Head.
 </li>
 <li>
 Ensures that extensions of credit follow regulatory limits and the Central Bank of Egypt regulations and guidelines.
 </li>
 <li>
 Initiates &ldquo;credit checking&rdquo; and &ldquo;Central de Risqu&eacute; &ndash; CBE&rdquo; requests, and ensure their completeness by the time of the credit approval.
 </li>
 <li>
 Provides recommendations to improve the current procedures and processes to ensure that work is carried out in an efficient manner.
 </li>
 <li>
 And any other assigned tasks.
 </li>
 </ol>
 
 
 QUALIFICATIONS
 
 
 
 
 Academic and professional qualifications
 
 
 <ul>
 <li>
 University/College Degree
 </li>
 <li>
 Credit Risk course
 </li>
 <li>
 MA /MBA is an advantage
 </li>
 </ul>
 
 
 Experience and other requirements
 
 
 <ul>
 <li>
 Basic Qualifications:
 </li>
 <li>
 Islamic Banking Knowledge
 </li>
 <li>
 Ability to build and sustain good personal contacts with client executives at varying levels of seniority, balancing client needs and ADIB EGYPT objectives /priorities.
 </li>
 <li>
 Creativity - an enquiring mind willing to develop a detailed understanding of client issues/needs and develop ideas/solutions in response Strong work ethic; high energy levels; results oriented - a self-starter prepared to take the initiative to start topics and/or follow issues through, whilst exercising judgment as to when to seek assistance.
 </li>
 <li>
 Networking - Maintaining close contact with coverage, product and risk specialists within NBD.
 </li>
 <li>
 Natural Team Player - Having an adaptable/flexible approach; willing to work in a co-operative manner to fulfil client and internal requirements.
 </li>
 </ul>
 
 
 Minimum Experience:
 
 
 
 RM: Min 5 years of Experience + CC Certified.
 
 
 SRM: Min 7 years of Experience + CC Certified.
 
</div>

SMEs / Business Banking- Relationship Manager/Senior Relationship Manager

Tasaheel تساهيل

<div>
 
 About Us
 
 
 
 Tasaheel is one of Egypt&rsquo;s leading microfinance institutions, committed to empowering individuals and communities through accessible and responsible financial solutions. Since our establishment, we have played a pivotal role in expanding financial inclusion by offering tailored lending products that support small to medium-sized businesses across the country.
 
 
 Driven by a mission to unlock economic opportunities for underserved populations, Tasaheel provides fast, reliable, and transparent financing options that enable entrepreneurs&mdash;particularly women and youth&mdash;to grow their businesses, improve their livelihoods, and contribute to sustainable local development.
 
 
 With a wide network of branches spanning urban and rural Egypt, we combine deep market knowledge with cutting-edge technology to deliver high-impact services with efficiency and care. Our team is dedicated to building long-term relationships with our clients based on trust, accountability, and mutual growth.
 
 
 
 Overview
 
 
 
 The SMEs Relationship Manager will take charge of overseeing and expanding a portfolio of small and medium-sized enterprise (SME) clients. Your role will involve ensuring that all their financial requirements, such as deposits, transactions, trade finance, and borrowing, are adequately addressed, while fostering robust, long-lasting relationships that aid in the company&rsquo;s growth and success.
 
 
 
 What You&acute;ll Do
 
 
 
 <ul>
 <li>
 Understand client needs and develop tailored solutions to address them effectively.
 </li>
 <li>
 Manage and grow a portfolio of SME customers while ensuring high levels of satisfaction and retention.
 </li>
 <li>
 Identify key decision-makers within client organizations to strengthen relationships.
 </li>
 <li>
 Resolve customer concerns or complaints promptly and professionally.
 </li>
 <li>
 Identify upselling and cross-selling opportunities and coordinate with the relevant teams.
 </li>
 <li>
 Ensure high-quality customer service, sales processes, and client engagement standards.
 </li>
 <li>
 Actively approach and acquire potential clients to grow the portfolio.
 </li>
 <li>
 Maintain strong knowledge of market trends and competitor offerings.
 </li>
 <li>
 Collaborate with internal teams to deliver seamless customer experiences.
 
 
 </li>
 </ul>
 
 What Makes You a Good Fit
 
 
 
 <ul>
 <li>
 Bachelor's degree in business, Finance, Economics, or a related field is preferred.
 </li>
 <li>
 1 to 3 years of experience in the banking sector, preferably in SME or business banking.
 </li>
 <li>
 Proven experience in planning and implementing sales or relationship strategies.
 </li>
 <li>
 Strong interpersonal, communication, and negotiation skills.
 </li>
 <li>
 Customer-centric mindset with strong problem-solving abilities.
 </li>
 <li>
 Ability to work both independently and collaboratively in a fast-paced environment
 
 
 </li>
 </ul>
 At Tasaheel, we believe that access to finance is not just a service&mdash;it&rsquo;s a catalyst for transformation.
</div>

SME's Relationship Manager - 10th of Ramadan City

Al Ahly Momkn

<div>
 A subsidiary of Al Ahly Capital, Al Ahly Momkn is a fast-evolving Fin-tech company committed to promoting secure, convenient &amp; seamless payment solutions and financial services for business owners, service providers and consumers across Egypt.
 
 
 At Al Ahly Momkn, we foster a culture of innovation, collaboration, and personal growth.
 
 We believe in empowering our employees to unleash their full potential and make a real impact in their roles. As part of our team, you'll have the opportunity to work on exciting projects, learn from industry experts, and be part of a supportive and inclusive community.
 
 1- Client Relationship Management:
 
 <ul>
 <li>
 Manage and maintain strong relationships with assigned merchants, ensuring high satisfaction and longterm retention.
 
 </li>
 <li>
 Act as the primary point of contact for merchants for card acceptance and related solutions.
 
 </li>
 <li>
 Conduct regular check-ins with key accounts to review performance, challenges, and growth opportunities.
 
 </li>
 <li>
 Handle escalations professionally and coordinate internally to ensure timely resolution.
 
 </li>
 </ul>
 2- Merchant Growth &amp; Sales Performance:
 
 <ul>
 <li>
 Drive growth of card acceptance volumes through upselling, cross-selling, and expanding merchant engagement.
 
 </li>
 <li>
 Identify merchant needs and propose suitable solutions beyond card acceptance where relevant.
 
 </li>
 <li>
 Support the acquisition of new chain merchants and strategic accounts as needed.
 
 </li>
 <li>
 Monitor merchant performance, highlight risks, and take proactive actions to increase activity and utilization.
 
 
 </li>
 </ul>
 3- Product Feedback &amp; Internal Alignment
 
 <ul>
 <li>
 Conduct structured briefing sessions with the Product team to communicate merchant feedback, market needs, and improvement opportunities.
 
 </li>
 <li>
 Provide insights on competitor offerings and market trends within fintech and acquiring.
 
 </li>
 <li>
 Support internal teams by clarifying merchant expectations and service requirements.
 
 </li>
 </ul>
 4- Reporting &amp; Documentation
 
 <ul>
 <li>
 Maintain accurate merchant records, meeting notes, and pipeline updates.
 
 </li>
 <li>
 Track progress of merchant onboarding, implementation, and activation.
 
 </li>
 <li>
 Provide periodic reporting on portfolio performance, key issues, and growth opportunities.
 
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 <ul>
 <li>
 3&ndash;5 years of experience in Sales, Relationship Management, or Account Management.
 
 </li>
 <li>
 Minimum 2 years of experience in Fintech (preferred in acquiring / card acceptance / payments).
 
 </li>
 <li>
 Strong knowledge of card acceptance solutions, merchant acquiring, or payment ecosystems is a strong advantage.
 
 </li>
 <li>
 Proven experience managing key accounts, preferably chains or multi-branch merchants.
 
 
 
 
 </li>
 </ul>
 Benefits
 
 
 <ul>
 <li>
 Embark on an exciting journey with the Fin-Tech Experts.
 
 </li>
 <li>
 Join a workplace that actively encourages and supports all talents.
 
 </li>
 <li>
 A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self.
 
 </li>
 <li>
 Join us in our mission to accelerate financial inclusion and make financial freedom accessible to all.
 
 </li>
 </ul>
</div>

Card Acceptance Relationship Manager

Namshi.com

<div>
 
 
 About namshi
 
 
 
 Namshi is the Middle East's largest online fashion shopping hub for women, men, and kids. Since 2011, we have grown to offer an extensive selection of leading brands.
 
 
 
 
 
 We're on a mission to deliver the wardrobe for the region&rsquo;s change. To ignite a new generation of personal expression through style. We are dynamic, bold, fun, and rebellious, just like the wave of change in our new generation. Everyone has style, and we&rsquo;re promoting individualism.
 
 
 
 
 
 We encourage every person to be who they are, express it and live it to the max. Through style, to highlight our offering and emphasize our fashion.
 
 
 
 
 
 Namshi is part of the noon Group.
 
 
 
 
 
 
 What you'll do:
 
 
 
 In this role, you'll act as a critical link between the core finance function, business leaders, and key teams such as supply chain, in-stock, and suppliers. In this role, you'll provide the financial insights, tools, and analysis that enable category managers to make informed, data-driven decisions aligned with overall business goals. You'll play a key part in driving financial clarity, commercial alignment, and strategic decision-making across the category.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage Business Finance activities according to the financial plan to support achieving Revenue and profitability.
 </li>
 <li>
 Rolling Plans for the GMV drive. Modify financial plans based on the changes in business plans.
 </li>
 <li>
 OTB, Inventory planning and health control.
 </li>
 <li>
 Inventory Margins, Competitive Index, and analysis on the Margins.
 </li>
 <li>
 Develop a profit and loss plan to ensure optimized Margins and operating profits.
 </li>
 <li>
 Review the actual results against the budgeted goals to identify and correct the gaps/variances.
 </li>
 <li>
 Decision support. Provide financial support and advice to Category managers in closing new initiatives.
 </li>
 <li>
 Act as a key decision maker for financial-related commitments in business projects.
 </li>
 <li>
 Manage Supplier agreements, Rebates, and promo negotiations in discussion with CMs.
 </li>
 <li>
 Active participation on the Deal investments, Marketplace fees, and charges.
 </li>
 </ul>
 
 
 
 
 
 What you'll need
 
 
 <ul>
 <li>
 Highly detail-oriented, motivated self-starter with strong organizational, analytical and problem-solving skills.
 </li>
 <li>
 Excellent communication and interpersonal skills with the ability to develop and maintain business partner relationships at all levels within the organization.
 </li>
 <li>
 Deep dive into the data and meaningful analysis.
 </li>
 <li>
 Proficient in MS Excel, Macros, Word, and PowerPoint; BigQuery knowledge is a plus.
 </li>
 <li>
 Ability to manage multiple tasks/projects and prioritize in a dynamic environment.
 </li>
 <li>
 Master's degree in Business Administration with a major in Finance and Accounting.
 </li>
 <li>
 3-5 years of finance or related experience for Business Analyst.
 </li>
 <li>
 Consumer products / Retail experience a plus.
 </li>
 </ul>
 
 
 
 
 
 Who will excel?
 
 
 <ul>
 <li>
 We&rsquo;re looking for people with high standards, who understand that hard work matters.
 </li>
 <li>
 You need to be relentlessly resourceful and operate with a deep bias for action.
 </li>
 <li>
 We need people with the courage to be fiercely original.
 </li>
 </ul>
 
 
</div>

Finance Business Partner

ALEXBANK

<div>
 
 We&rsquo;re looking for talented professional RM to join our
 
 Affluent &amp; Private Team
 
 
 
 
 
 
 If you have minimum 1 year of experience in the Affluent / Wealth segment and aspire to grow within a strong career path, this opportunity for you!
 
 
 
 
 <ul>
 <li>
 
 
 Job duties
 
 
 </li>
 <li>
 Provide banking services/products in professional manner to Affluent Customers.
 </li>
 <li>
 Manage customers' portfolios to effectively increase the bank's segment profit ability.
 </li>
 <li>
 Ensure constant contract with Affluent Customers through prudent approach aiming at diversifying and expanding existing portfolios.
 </li>
 <li>
 Propose and promote services and products that best fit the needs of targeted customers
 </li>
 <li>
 Ensure to meet target of business sales plan and optimize the benefit of advantages of the area covered by the branch.
 </li>
 <li>
 Ensure constant contact plan with affluent customers through prudent approach of deepening existing portfolios as well as attracting new customers as part of the on- boarding plan.
 </li>
 <li>
 Prepare credit application and required document to be sent to concerned entity for analysis and approval.
 </li>
 <li>
 Conduct site visits to prospect customers to attract new clients.
 </li>
 <li>
 Ensure providing prompt assistance to Affluent &amp; Private Clients.
 </li>
 <li>
 Ensure customers' satisfaction and alignment with concerned functions to solve any complaints.
 </li>
 <li>
 Willing to join opportunities available all over Egypt.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 
 Qualifications &amp; Skills
 
 
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Knowledge of the Banking Services &amp; Knowledge of the Banking Products.
 </li>
 <li>
 Knowledge of Banking Systems, Software, and Tools.
 </li>
 <li>
 2-4 years of experience at the banking sector.
 </li>
 <li>
 Minimum 1 year of mandatory experience in the Affluent segment.
 </li>
 <li>
 Time Management.
 </li>
 <li>
 Problem Solving.
 </li>
 <li>
 Target Orientation.
 </li>
 <li>
 Judgment and Decision Making.
 </li>
 <li>
 Numeracy.
 </li>
 <li>
 Sales Management.
 </li>
 <li>
 Active Learning.
 </li>
 <li>
 Business Communication.
 </li>
 <li>
 Teamwork.
 </li>
 <li>
 Customer Service /Orientation.
 </li>
 </ul>
 
 
</div>

Affluent & Private Clients Relationship Manager

SWATX

<div>
 SWATX is looking for a dynamic and results-driven Sales Account Manager to join our team. In this role, you will be responsible for generating new Technology outsourcing relationships with new &amp; existing key clients, driving sales growth, and ensuring customer satisfaction. Your primary objective will be to understand clients' needs and provide tailored solutions that align with their business objectives while promoting SWATX's offerings.
 
 
 As a Sales Account Manager, you will be the main point of contact for assigned accounts, working to maximize sales opportunities while maintaining strong partnerships with existing clients.
 
 
 
 Requirements
 
 
 
 Business Growth &amp; Strategy
 
 
 <ul>
 <li>
 Develop and execute business development strategies to grow managed services, and outsourcing revenue
 </li>
 <li>
 Identify new markets, industries, and partnership opportunities aligned with company offerings
 </li>
 <li>
 Build and maintain a strong sales pipeline through lead generation, networking, and strategic outreach
 
 
 </li>
 </ul>
 Client Acquisition &amp; Relationship Management
 
 
 <ul>
 <li>
 Engage with C-level executives, IT leaders, and procurement stakeholders to understand business and technical needs
 </li>
 <li>
 Lead end-to-end sales cycles, including discovery, solution positioning, proposal development, negotiation, and contract closure
 </li>
 <li>
 Establish long-term client relationships and identify upselling and cross-selling opportunities
 
 
 </li>
 </ul>
 Solution &amp; Proposal Development
 
 
 <ul>
 <li>
 Collaborate with internal teams to design tailored managed services and IT outsourcing services
 </li>
 <li>
 Prepare and present proposals, RFP/RFI responses, and commercial offers
 </li>
 <li>
 Ensure solutions align with client objectives, budgets, and timelines
 
 
 </li>
 </ul>
 Market &amp; Competitive Analysis
 
 
 <ul>
 <li>
 Monitor technology trends, outsourcing models, and competitor offerings
 </li>
 <li>
 Provide insights on pricing, delivery models (onshore, nearshore, offshore), and emerging technologies
 </li>
 <li>
 Contribute to go-to-market strategies and service portfolio enhancements
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Information Technology, Engineering, or a related field
 </li>
 <li>
 5+ years of experience in business development or sales within IT services, and or IT outsourcing
 </li>
 <li>
 Proven track record of closing high-value deals and meeting or exceeding revenue targets
 </li>
 <li>
 Strong understanding of:
 </li>
 <li>
 IT outsourcing and managed services models
 </li>
 <li>
 Cloud, digital transformation, and enterprise IT solutions
 </li>
 </ul>
</div>

Sales Account Manager

Talaat Moustafa Group

<div>
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Sales Negotiation:
 
 Effectively sell TMG&rsquo;s properties through comprehensive negotiation strategies.
 </li>
 <li>
 
 Relationship Management:
 
 Cultivate and maintain positive business relationships with customers to enhance rapport and trust.
 </li>
 <li>
 
 Lead Generation:
 
 Proactively reach out to potential customers through referrals and networking.
 </li>
 <li>
 
 Target Achievement:
 
 Meet and exceed agreed-upon sales targets and deadlines.
 </li>
 <li>
 
 Team Collaboration:
 
 Coordinate efforts with team members and other departments to maximize results.
 </li>
 <li>
 
 Market Insights:
 
 Provide reports on customer needs, competitive activities, and potential opportunities for new products/services to the direct manager.
 </li>
 <li>
 
 Market Awareness:
 
 Stay informed about current sales market trends, best practices, and promotional strategies.
 </li>
 <li>
 
 Order Management:
 
 Process customer orders by referencing price lists and product literature, and direct customers to appropriate departments to facilitate the sales process.
 </li>
 <li>
 
 Reporting:
 
 Maintain accurate reports, including daily call logs, weekly targeted plans, and monthly performance results.
 </li>
 <li>
 
 Issue Resolution:
 
 Address customer complaints by investigating issues, developing solutions, and preparing reports with recommendations for the direct manager.
 </li>
 <li>
 
 Team Contribution:
 
 Collaborate with colleagues to achieve collective goals and results.
 </li>
 </ul>
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Management, Marketing, or a related field.
 </li>
 <li>
 Minimum of 5 years of progressive experience in real estate sales.
 </li>
 <li>
 Excellent command of English; proficiency in additional languages is a plus.
 </li>
 <li>
 Strong communication skills and a proven ability to work effectively in a team.
 </li>
 <li>
 Willingness to work from alternate locations as needed.
 </li>
 <li>
 Commitment to delivering exceptional customer service.
 </li>
 <li>
 Ability to thrive in a fast-paced, dynamic environment.
 </li>
 <li>
 Results-oriented mindset with a focus on achieving goals.
 </li>
 </ul>
</div>

Sales Consultant

Explore 440+ Business relationship manager in Cairo this February. Find roles across top companies and apply now to boost your career.