customer service representative Jobs in United Arab Emirates

customer service representative

call center representative Jobs in United Arab Emirates

call center representative

telesales executive Jobs in United Arab Emirates

telesales executive

telesales representative Jobs in United Arab Emirates

telesales representative

call center executive Jobs in United Arab Emirates

call center executive

call center agent

RAMI MEDICAL CENTER

call center staff for dental and dermatology clinicfull timeneed own visa8 hours duty1 day week offcommission as per targetarabic , hindi, englishJob Type: PermanentPay: AED1,000.00 - AED1,500.00 per monthWork Location: In person

Call Center Agent

Unique Homes Worldwide Properties LLC /يونيك هومز ورلدوايد العقارية ذ.م.م

<div>
 
 Company Description
 
 
 
 Unique Homes Worldwide Properties LLC, headquartered in Abu Dhabi, is a premier real estate agency specializing in property sales, leasing, marketing, facility and property management, as well as maintenance and fit-out services. The agency serves clients across Abu Dhabi and Dubai, offering tailored real estate solutions. Partnered with renowned property developers such as Al Dar, Bloom, Imkan Properties, and Emaar, it is also associated with leading banks like ADIB, ADCB, FAB, DIB, and Al Hilal Bank. Unique Homes Worldwide is dedicated to delivering exceptional value and services to its clients.
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role based in Abu Dhabi for a Call Center Agent specializing in real estate. The responsibilities include handling inbound and outbound calls, providing exceptional customer support, addressing client inquiries, and maintaining high levels of customer satisfaction. The candidate will support clients with real estate-related information and work collaboratively with the sales and leasing teams to streamline client communication.
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong skills in Customer Service Representatives, Customer Support, and Customer Satisfaction
 </li>
 <li>
 Excellent Interpersonal Skills and the ability to build rapport with clients
 </li>
 <li>
 Proficiency in Computer Literacy, including handling CRM systems and basic office software
 </li>
 <li>
 Fluency in English is required; additional language proficiency, especially Arabic, is an advantage
 </li>
 <li>
 Previous experience in a similar call center or real estate setting is a plus
 </li>
 <li>
 Strong problem-solving abilities and attention to detail
 </li>
 <li>
 High adaptability to fast-paced, client-oriented environments
 </li>
 </ul>
</div>

Call center agent-Real estate

Royal Health Group AE

<div>
 
 Location:
 
 
 
 Czech Rehabilitation Hospital, Al Ain, UAE
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Customer Interaction: Answer inbound calls and respond to customer inquiries related to the hospital&rsquo;s services, appointments, and patient care.
 </li>
 <li>
 Appointment Scheduling: Manage and schedule appointments for patients with various departments, ensuring that all necessary information is accurately recorded.
 </li>
 <li>
 Information Provision: Provide callers with detailed information about the hospital&rsquo;s services, location, visiting hours, and other general inquiries.
 </li>
 <li>
 Patient Coordination: Assist in coordinating patient visits, including follow-up appointments and any special arrangements needed for rehabilitation services.
 </li>
 <li>
 Issue Resolution: Address and resolve customer complaints or concerns efficiently, escalating issues to the appropriate department when necessary.
 </li>
 <li>
 Data Entry: Maintain accurate records of all interactions in the hospital's CRM system, ensuring that all patient information is up to date.
 </li>
 <li>
 Communication: Communicate effectively with hospital staff to ensure smooth patient flow and coordination between departments.
 </li>
 <li>
 Follow-Up: Conduct follow-up calls to patients as required to confirm appointments, collect feedback, and provide additional information or assistance.
 </li>
 <li>
 Multilingual Support: Provide support in multiple languages (e.g., Arabic, English) to accommodate the diverse patient base.
 </li>
 </ul>
</div>

Call center Agent

مركز بيت الابتسامة الطبي

مطلوب موظفة او موظف اتصال وحجز مواعيد لمركز طبي بالشارقة ، للعمل بنظام الراتب الثابت وعمولة على عدد الحجوزات الفعلية . يشترط الخبرة وتوافر الاقامةJob Type: Full-timePay: AED1,500.00 - AED2,000.00 per monthWork Location: In person

Al Razi City Medical Center

We are looking for a Call Center Agent&mdash;Arabic Speaking with experience working in a dental or medical facility , willing to work in Shakbout City, Abu Dhabi (transportation provided).<ul><li>Answer incoming patient calls professionally and efficiently.</li><li>Schedule, reschedule, and confirm patient appointments.</li><li>Conduct appointment reminder calls to reduce no-shows.</li><li>Provide information about clinic services, doctor availability, and operating hours.</li><li>Escalate patient complaints or concerns to supervisors when necessary.</li><li>Good telephone handling skills</li></ul>Job Type: Full-timeWork Location: In person

Call Center Agent – Arabic Speaking

Dr Firas Dental & Orthodontic Center

Job description:A Call Center Agent primarily schedules patient appointments, handles patient inquiries about services and treatments, assists with insurance verification and questions, manages patient records, and provides follow-up support. They act as the main point of contact, requiring strong communication skills to explain procedures, address concerns, and maintain accurate patient information within the clinic's system.Responsibilities:A. Patient Complaints&middot; Receive and document patient complaints, ensuring all relevant details are recorded accurately and comprehensively. This includes gathering information about the nature of the complaint, the timeline of events, and any specific concerns raised by the patient.&middot; Conduct a thorough investigation of patient complaints by gathering necessary information from various sources, such as medical records, statements from healthcare providers and staff, and any other relevant documentation. This ensures a comprehensive understanding of the situation and helps in identifying any potential issues or areas for improvement.&middot; Maintain open lines of communication with patients throughout the complaint resolution process. This includes providing regular updates on the progress of their complaint, addressing any concerns or questions they may have, and ensuring their satisfaction with the outcome. This level of transparency and responsiveness helps build trust between the healthcare organization and the patient.&middot; Uphold confidentiality and handle sensitive patient information with the utmost care and in accordance with privacy regulations and organizational policies.B. Quality Checking&middot; Track the &lsquo;Patient Survey&rsquo; and encourage Front Desk to receive at least 10 submissions of google review per day&middot; Monitor the daily schedule for potential patient appointment delays. Liaise with the Front Desk to bring any delays to their attention and necessary action; coordinate with other departments to find a solution.&middot; Quality checking on team&rsquo;s incoming &amp; outgoing calls and submit report to Call Center TL for any discrepancies.&middot; Extract the expired and unclaimed approvals from the EMR system and conduct a checking on whether approvals are in need to be renewed or not.&middot; Pull reports from the EMR system and filter the data to those unclaimed approvals. Send the report to the call center team and give deadlines for completion.&middot; Ensure that no unclaimed approvals are forgotten or not followed up on to minimize the centers&rsquo; profit loss.&middot; Extract unanswered calls from the 3CX Call Management system, filter through the data to identify legitimate callers and send report to the call center team and give deadlines for completion on call back.&middot; Uproot missed and cancelled reports from the EMR system and refine the data to give final summary report to Call Center Team of those patients that need appointments.&middot; Obtain the No future Appointments list from the EMR system on a daily basis, filter the data and send the report to the Call Center Team for booking.&middot; Conduct Quality verification to confirm if the list is followed up on and reviewed by the Call Center. Report discrepancies or non-compliance to Call Center TL and Management.&middot; Coordinate with the Senior DA regarding the reception notes by compiling list of missing or late reception notes.C. KPI Reporting&middot; Maintain and submit summary reports for No Future Appointments (NFA), Unanswered Calls and Missed or Cancelled appointments on a weekly and monthly basis to the Call Center TL &amp; Management&middot; Evaluate the daily and weekly Patient Scheduling in EMRs&rsquo; Appointment page and monitor cancellations, missed appointments and appointment status.&middot; Raise any identified appointment concerns/issues and submit a summary report to the Call Center TL &amp; ManagementExperience:<ul><li>Dental Arabic Call Center: 1 year (Required)</li><li>Arabic Speaker is a must</li></ul>Job Type: Full-timeWork Location: In person

Call Center Agent ( Arabic/English Speaker)

Barada Medical Center

We are looking for professional and motivated *female Call Center Agents* to join our medical centers team.The ideal candidate should have previous experience working in &quot;medical centers or clinics&quot;, with strong communication skills and the ability to handle patient inquiries and appointments efficiently.Key Responsibilities:* Answer incoming calls and respond to patient inquiries* Schedule and confirm appointments* Follow up with patients and manage reminders* Handle complaints professionally and escalate when needed* Coordinate with reception and medical staff* Maintain accurate patient records in the systemRequirements:* Female candidates only* Previous experience in &quot;medical centers, clinics, or hospitals&quot; is required* Excellent communication skills (Arabic required, English is a plus)* Ability to work under pressure* Professional attitude and customer service skills* Basic computer skillsPreferred:* Experience in call center or customer service* Knowledge of medical appointment systems* Immediate availabilitySalary &amp; Benefits:* Competitive salary (to be discussed during interview)* Professional work environment* Opportunity for career growthHow to Apply:Please send your CV via Indeed , or contact us directly for more informationJob Type: Full-timeWork Location: In person

Call Center Agent (Female) – Medical Centers

Explore 427+ Call center agent in United Arab Emirates this May. Find roles across top companies and apply now to boost your career.

427 call center agent jobs In United Arab Emirates

Call Center Agent

Call center agent-Real estate

Call center Agent

Call Center Agent

Call Center Agent – Arabic Speaking

Call Center Agent ( Arabic/English Speaker)

Call Center Agent (Female) – Medical Centers