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Ebn Hayan Health Care

About Us: EBN HAYAN Medical Center is a well-established and trusted healthcare provider located in the heart of Sharjah. We are committed to delivering high-quality, patient-centered medical care. Our facility is equipped with modern medical technologies and staffed by a team of experienced professionals.Job Description:Ebn Hayan Healthcare is seeking a qualified and customer-oriented Call Center Agent to join our healthcare team. The ideal candidate will be responsible for handling inbound and outbound calls, assisting patients with inquiries, and providing exceptional service that reflects our commitment to quality healthcare. Candidates should have at least a high school diploma a bachelor&rsquo;s degree is a plus, 1-2 years of experience in a call center or customer service role preferably in the healthcare sector and possess excellent communication and interpersonal skills. Proficiency in computer use and familiarity with healthcare or CRM systems are highly desirable. Fluency in English and Arabic is preferred, and flexibility to work in shifts, including weekends or holidays, is required. The successful candidate will be empathetic, detail oriented, and capable of working under pressure in a fast-paced environment.Responsibilities include:&middot; Taking customer calls and providing accurate, satisfactory answers to inquiries and concerns&middot; De-escalating situations involving dissatisfied patients and offering patient, supportive assistance&middot; Calling clients to inform them about new services, updates, or healthcare policies&middot; Guiding callers through troubleshooting, website navigation, or service usage&middot; Reviewing patient accounts and providing updates on billing, insurance, appointments, and more&middot; Collaborating with colleagues to improve the overall patient experience&middot; Assisting in the training of new team members on service standards and policiesLanguage: Fluent in Arabic and English Job Type: Full-time

Call Center Agent

IIQAF

<div>Company: IIQAF Group 
Location: Abu Dhabi, UAE 
Industry: Hospitality 
Salary: AED 7,000 &ndash; AED 8,000 per month 
Job Type: Full-Time
<h2 class="jobSectionHeader">Job Overview</h2>
IIQAF Group is seeking a professional and customer-focused Call Center Agent in Abu Dhabi to support our hospitality operations. The ideal candidate will have experience in inbound and outbound calls, customer service, reservation handling, guest support, and contact centre operations.
This role is suitable for candidates searching for Call Center jobs in Abu Dhabi, Customer Service Representative UAE, Hospitality Call Centre roles, Contact Centre Agent positions, or Guest Services Representative jobs.
<h2 class="jobSectionHeader">Key Responsibilities</h2>
<ul><li>Handle inbound and outbound calls professionally and efficiently</li><li>
Assist guests with inquiries, reservations, and service information</li><li>
Provide accurate information about hospitality services and facilities</li><li>
Log calls and update customer records in CRM systems</li><li>
Resolve complaints and ensure high levels of guest satisfaction</li><li>
Coordinate with front office and operations teams</li><li>
Follow company communication standards and hospitality policies</li><li>
Meet performance targets and service quality benchmarks</li><li>
Maintain confidentiality of customer information</li></ul>
<h2 class="jobSectionHeader">Requirements</h2>
<ul><li>Previous experience as Call Center Agent or Customer Service Representative</li><li>
Experience in hospitality or hotel environment preferred</li><li>
Excellent verbal communication skills</li><li>
Strong problem-solving and customer service abilities</li><li>
Familiarity with CRM or call management systems</li><li>
Ability to work in shifts if required</li><li>
Professional attitude and team-oriented mindset</li><li>
Immediate availability preferred</li></ul></div>

ASUS

<div>
 
 
 
 Job Title:
 
 
 
 Call Center Agent
 
 
 
 
 
 
 
 
 About the Role:
 
 
 
 
 
 We are looking for a proactive Call Center Agent to handle IT-related customer inquiries across calls, chats, and emails.
 
 
 
 
 You will ensure customer satisfaction, resolve technical issues, and promote ASUS products and services.
 
 
 
 
 
 
 
 
 Duties and Responsibilities:
 
 
 
 <ul>
 <li>
 
 Manage inbound calls, chats, and emails.
 
 </li>
 <li>
 
 Resolve customer complaints and provide solutions or alternatives.
 
 </li>
 <li>
 
 Promote ASUS products and services when appropriate.
 
 </li>
 <li>
 
 Maintain KPIs and provide care calls as needed.
 
 </li>
 <li>
 
 Process RMAs and handle internal systems.
 
 </li>
 <li>
 
 Assist and train new team members.
 
 </li>
 <li>
 
 Maintain professionalism and work efficiently under pressure.
 
 </li>
 </ul>
 
 
 
 Qualifications:
 
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree.
 
 </li>
 <li>
 
 Fluent in English and Arabic (written and verbal).
 
 </li>
 <li>
 
 Minimum 1 year of call center and customer service with technical support experience.
 
 </li>
 <li>
 
 Proficient in Microsoft Office.
 
 </li>
 <li>
 
 Strong multitasking, organizational skills, and attention to detail.
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 Disclaimer
 
 
 
 
 When you submit your information to LinkedIn, your information will be collected, processed, and used by LinkedIn. LinkedIn will share your information to ASUS for job recruitment purpose.
 
 
 
</div>

Al Dehyafa dental clinic

we are looking for a motivated and professional call center agent (UAE national) to join our teamJob Type: Full-timePay: AED4,000.00 - AED5,500.00 per month

Biolite Aesthetic Clinic

Job description:Are you a friendly, professional, and customer-focused individual with excellent communication skills? Top Clinic in Dubai is looking for a Call Center Agent to join our team!Job Responsibilities:<ul><li>Handle incoming calls, WhatsApp messages, and emails efficiently.</li><li>Provide accurate information about our treatments, services, and promotions.</li><li>Schedule, confirm, and reschedule patient appointments.</li><li>Follow up with patients regarding their treatments and inquiries.</li><li>Maintain detailed and accurate patient records in the system.</li><li>Coordinate with the clinic team to ensure a seamless patient experience.</li><li>Uphold excellent customer service standards and handle patient concerns professionally.</li></ul>Requirements:<ul><li>Previous experience in a call center or customer service role (preferably in healthcare or aesthetics).</li><li>Excellent communication skills in English (Arabic is a plus).</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Strong organizational and problem-solving skills.</li><li>Proficiency in using CRM systems and appointment scheduling software.</li><li>A patient, friendly, and professional demeanor.</li></ul>What We Offer:<ul><li>Competitive salary</li><li>A dynamic and supportive work environment.</li><li>Training and career growth opportunities.</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What is your expected salary?</li></ul>Experience:<ul><li>clinic/hospital: 1 year (Required)</li></ul>Job Type: Full-timePay: From AED6,000.00 per month

MERED

Job SummaryThe Call Center Agent serves as the first point of contact for potential clients, ensuring timely, courteous, and professional communication that contributes to lead conversion and enhances the client experience.Key Responsibilities&middot; Answer incoming calls and respond to customer inquiries in a timely and professional manner.&middot; Qualify leads and route them to the appropriate sales executives.&middot; Maintain accurate records of client interactions in the CRM system.&middot; Conduct follow-ups to ensure client satisfaction and continued engagement.&middot; Provide detailed project information and address client concerns confidently.&middot; Collaborate closely with the sales and marketing teams to align messaging and client approach.&middot; Stay informed about project updates, pricing, and availability.Preferred Qualifications&middot; Experience in real estate or luxury property sector.&middot; Familiarity with UAE real estate landscape and client expectations.&middot; Previous training in sales or lead conversion techniques.Skills and Competencies&middot; Clear and confident verbal communication.&middot; Strong command of English; Arabic or additional languages are a plus.&middot; Strong listening and problem-solving skills.&middot; Ability to multitask and manage time effectively.&middot; Team player with a positive, proactive attitude.&middot; Tech-savvy and quick to adapt to new software and tools.Job Type: Full-time

Lindas Motors

We are looking for call center representatives to manage our online leads inquiries and handle appointments on a daily basis.Responsibilities<ul><li>Answer, screen and forward incoming phone calls</li><li>Log in online leads and handle appointments in professional manner</li><li>Provide basic and accurate information</li><li>Receive, sort and distribute daily mail/deliveries</li><li>Update calendars and schedule meetings</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers</li></ul>Qualifications<ul><li>1 years experience in automotive industry</li><li>Fluent English speaker and writer</li><li>Multitasking and time-management skills, with the ability to prioritize tasks</li><li>Communication skills</li><li>Advanced level of Excel experience</li><li>CRM experience is preferred</li><li>Experience in selling and buying cars is an advantage</li><li>Excellent organizational skills</li><li>Target achiever</li><li>Professional attitude and appearance</li><li>Solid written and verbal communication skills</li><li>Ability to be resourceful and proactive when issues arise</li><li>Customer service attitude</li><li>High school degree; additional certification in Office Management is a plus</li></ul>Please note that we will only consider your CV if you meet the above requirements.Job Type: Full-timePay: From AED3,000.00 per monthApplication Question(s):<ul><li>What is your level of proficiency in English?</li><li>Can you identify customers&rsquo; needs, clarify information, research every issue and provide solutions and/or alternatives?</li><li>Do you have any experience in used car business?</li><li>Are you familiar with CRM systems?</li><li>Have you thoroughly and accurately addressed the questions above?</li></ul>Experience:<ul><li>Client Follow-Up: 1 year (Required)</li><li>Fluency Call Center: 1 year (Required)</li></ul>

Explore 848+ Call center agent in United Arab Emirates this March. Find roles across top companies and apply now to boost your career.

848 call center agent jobs In United Arab Emirates

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