sales coordinator Jobs in United Arab Emirates

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customer service representative

call center agent

Rosmetic

Call Center Agent &ndash; Rosmetic Medical CenterRosmetic Clinic is a premium aesthetics clinic committed to delivering an exceptional client experience from first contact to follow-up care.What You&rsquo;ll Do:<ul><li>Handle inbound calls to book/reschedule appointments and answer patient questions</li><li>Make outbound calls for reminders, follow-ups, and re-engagement</li><li>Promote current services and limited-time offers</li><li>Update CRM with client details and follow-up actions</li><li>Coordinate with front desk, nurses, and doctors</li><li>Maintain patient confidentiality and accurate call logs</li></ul>What We&rsquo;re Looking For:<ul><li>Call center or customer service experience - 2 years (ideally in healthcare or aesthetics)</li><li>Strong spoken English</li><li>Friendly, empathetic, and organized</li></ul>Job Types: Full-time, PermanentAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>medical call center agent: 1 year (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Call Center Agent

ZIA Medical Center

ZIA Medical Center is seeking a customer-oriented and efficient Call Center Agent with experience in a healthcare setting. The ideal candidate will manage incoming and outgoing calls, WhatsApp messages, and website inquiries, ensuring all patient interactions are handled professionally, promptly, and with care.Key Responsibilities:<ul><li>Respond to inbound calls regarding appointments, services, and general inquiries in a courteous and professional manner</li><li>Make outbound calls for appointment reminders, follow-ups, and patient satisfaction</li><li>Schedule, update, and cancel appointments using clinic management software</li><li>Handle and respond promptly to WhatsApp messages and website/live chat inquiries</li><li>Provide information about doctors&rsquo; availability, clinic timings, procedures, and insurance coverage</li><li>Coordinate with front desk, nursing, and medical teams to ensure smooth patient flow</li><li>Log and document all patient interactions accurately</li><li>Resolve patient complaints or escalate issues to the appropriate department when necessary</li><li>Maintain a high level of patient confidentiality and adhere to data protection policies</li></ul>Requirements:<ul><li>Minimum 1&ndash;2 years of experience as a call center agent in a healthcare environment</li><li>Proficiency in handling calls, WhatsApp communications, and online chat platforms</li><li>Excellent verbal and written communication skills in English (Arabic is a plus)</li><li>Strong multitasking, problem-solving, and organizational skills</li><li>Familiarity with clinic/hospital management systems and CRM tools</li><li>Professional, patient-centered attitude and calm demeanor under pressure</li></ul>Preferred Qualifications:<ul><li>Diploma or Bachelor's degree in Healthcare Administration, Communications, or a related field</li><li>Knowledge of basic medical terminology and insurance processes</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per monthExperience:<ul><li>Call Center Agent in Healthcare: 1 year (Preferred)</li></ul>Application Deadline: 30/05/2025

Seven Stars Filter Factory

(Female Arab Speaking) We are seeking dedicated and customer-focused individuals to join our real estate call center team. As a Real Estate Call Center Agent, you will be responsible for handling incoming and outgoing calls related to real estate inquiries, providing exceptional customer service, and assisting clients with their property needs. This position requires excellent communication skills, a professional demeanor, and the ability to work in a fast-paced environment.Responsibilities:1. Answer incoming calls from clients and prospective buyers or sellers and provide accurate and detailed information about available properties, pricing, and the real estate process.2. Make outbound calls to follow up with leads, schedule property showings, and confirm appointments with agents or brokers.3. Build rapport and establish relationships with clients to understand their specific needs and preferences in order to offer personalized real estate solutions.4. Assist clients in navigating through the real estate buying or selling process, including explaining paperwork, procedures, and legal requirements.5. Manage a high volume of calls, emails, and other forms of communication promptly and professionally, ensuring all inquiries are addressed in a timely manner.6. Maintain accurate and up-to-date client information and interactions in the CRM system.7. Collaborate with real estate agents, brokers, and other team members to ensure seamless communication and provide support as needed.8. Identify and escalate potential issues or concerns to the appropriate parties within the organization.9. Stay informed about current real estate market trends, industry regulations, and company policies to provide accurate and reliable information to clients.10. Achieve individual and team performance targets, such as call volume, conversion rates, and customer satisfaction metrics.WhatsApp # &quot;0569261077&quot;Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per monthLanguage:<ul><li>English and Arabic (Required)</li></ul>

Bab Al Shams Desert Resort

Overview Get AI-powered advice on this job and more exclusive features. Rare Finds is a diverse collection of resorts celebrating the individuality and unique identity of a destination, with a distinct ability to captivate the imagination, and bring to the forefront the essence of a place. Authentic and captivating, Bab Al Shams Desert Resort is a truly magical destination, where expertly curated itineraries and bespoke entertainment are the beating heart of our legendary desert-based destination. Part of our unique Rare Finds collection, the essence of Bab Al Shams joins our guests together to discover the most soulful experiences and humbling journeys, set against Dubai's endless dunes and rich culture. About The Role The call center Agent will be the liaison between our company and its current and potential customers. Key Duties And Responsibilities <ul> <li>Manage large amounts of inbound and outbound calls in a timely manner</li> <li>Follow communication "scripts" when handling different topics</li> <li>Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives</li> <li>Seize opportunities to upsell products when they arise</li> <li>Build sustainable relationships and engage customers by taking the extra mile</li> <li>Keep records of all conversations in our call center database in a comprehensible way</li> <li>Frequently attend educational seminars to improve knowledge and performance level</li> <li>Meet personal/team qualitative and quantitative targets</li> </ul> Experience & Educational Requirements <ul> <li>High School Degree</li> <li>1+ year in a hotel reservations, call center, or customer service role (luxury experience is a plus).</li> <li>Familiarity with systems and practices</li> <li>Strong phone and verbal communication skills, along with active listening</li> <li>Track record of over-achieving quota</li> <li>Customer focus and adaptability to different personality types</li> <li>Ability to multitask, set priorities and manage time effectively</li> </ul> Join a team that is warm, caring, connected and empowered to create truly unique experiences. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories. Seniority level <ul> <li>Entry level</li> </ul> Employment type <ul> <li>Full-time</li> </ul> Job function <ul> <li>Other</li> </ul> Industries <ul> <li>Hospitality</li> </ul> Referrals increase your chances of interviewing at Bab Al Shams Desert Resort by 2x Get notified about new Call Center Representative jobs in Dubai, Dubai, United Arab Emirates. Related opportunities <ul> <li>Customer Service Associate Retail M&S UAE</li> <li>Guest Experience Expert - Four Point by Sheraton Bur Dubai</li> <li>Guest Experience Expert - Ajman Saray, a Luxury Collection Resort</li> <li>Front Desk Agent - Guest Experience Expert</li> </ul> Dubai, Dubai, United Arab Emirates 20 hours ago

ADIB Group

Description Role: Call Center AgentLocation: Ras-Al-KhaimahRole Purpose: To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. Key Accountabilities of the role <ul><li>Handle inbound & outbound calls according to procedures, guidelines, and schedules set by the organization call center.</li><li>Proactively offer customers to register for IVR and SMS services according to procedures and guidelines.</li><li>Escalate customer queries and complaints as necessary.</li><li>Follow up with customers via telephone or email following initial sales contact.</li><li>Explain products, services, and prices; answer all customer questions.</li><li>Maintain politeness and courtesy when dealing with customers at all times.</li><li>Obtain customer information such as name, address, and reactions of prospects contacted; enter orders into computers.</li><li>Keep accurate data on all tasks performed as per the defined format.</li><li>Secure and file customer documents appropriately.</li><li>Initiate outbound calls to NTB (New to Bank) prospect customers as well as existing ADIB customers.</li><li>Meet or exceed the daily, weekly, and monthly sales targets set by management.</li><li>Proactively cross-sell and up-sell various bank products to customers or callers that qualify.</li><li>Escalate hazards or potential risks immediately via proper channels.</li><li>Adhere to all ADIB policies.</li></ul> Specialist Skills / Technical Knowledge Required for this role: <ul><li>Communication Skills in bilingual languages (Arabic/English)</li><li>Sales Skills</li><li>Customer Resolution Skills</li></ul>Only UAE National candidates are considered for this role. Required Experience: Unclear Seniority

Ebn Hayan Royal Medical Center

Job Description: We are seeking an experienced and customer-focused Healthcare Call Center Agent to join our team. The ideal candidate must have a strong background in the UAE healthcare industry and the ability to communicate fluently in both English and Arabic. This role requires excellent communication skills, professionalism, and the ability to handle patient queries efficiently.Key Responsibilities:<ul><li>Handle incoming calls and provide accurate information regarding services, appointments, and general inquiries.</li><li>Schedule, reschedule, and confirm patient appointments using the clinic system.</li><li>Coordinate with doctors, nurses, and other departments to ensure smooth patient service.</li><li>Verify insurance coverage and guide patients on requirements when applicable.</li><li>Manage patient complaints professionally and escalate issues as needed.</li><li>Maintain accurate records of interactions and follow established call center protocols.</li><li>Ensure high levels of customer satisfaction through polite and effective communication.</li></ul>Requirements:<ul><li>Minimum 3 years of experience in the UAE healthcare industry (mandatory).</li><li>Fluent in English and Arabic both verbal and written.</li><li>Strong knowledge of medical terminology, insurance procedures, and appointment workflows.</li><li>Excellent communication, listening, and problem-solving skills.</li><li>Ability to work under pressure and handle high call volumes.</li><li>Proficiency in healthcare software systems is an advantage.</li></ul>Job Type: Full-timePay: AED2,500.00 - AED4,000.00 per month

Healthcare Call Center Agent

SAMAA MEDICAL CENTER

Call Center Job ResponsibilitiesCustomer Service<ul><li>Answer incoming calls promptly and professionally.</li><li>Provide accurate information about products, services, appointments, or procedures.</li><li>Resolve customer inquiries, complaints, and issues efficiently.</li><li>Assist clients with booking, cancellations, and follow-up calls.</li><li>Maintain a positive and helpful tone in all interactions.</li></ul>Call Handling &amp; Communication<ul><li>Make outbound calls for follow-ups, reminders, or customer updates.</li><li>Document all call information accurately in the system.</li><li>Escalate complex issues to senior staff or management when necessary.</li><li>Ensure proper call etiquette and maintain company communication standards.</li></ul>Administrative Tasks<ul><li>Update customer records and verify information.</li><li>Prepare daily call logs and reports when required.</li><li>Coordinate with different departments (HR, PRO, finance, nurses, doctors, etc.) to solve customer concerns.</li></ul>Quality &amp; Performance<ul><li>Meet call volume, response time, and service quality targets.</li><li>Follow company protocols and compliance requirements.</li><li>Participate in training sessions to improve knowledge and skills.</li></ul>Other Responsibilities<ul><li>Handle emergency calls and route them to the appropriate staff.</li><li>Maintain confidentiality of customer information.</li><li>Support reception and front desk teams as needed.</li></ul>Job Types: Full-time, Contract

Explore 935+ Call center agent in United Arab Emirates this December. Find roles across top companies and apply now to boost your career.

935 call center agent jobs IN United Arab Emirates

Call Center Agent

Call Center Agent

Call Center Agent

Call Center Agent

Call Center Agent

Healthcare Call Center Agent

Call Center Agent