customer support executive Jobs in Pakistan

customer support executive

customer support representative Jobs in Pakistan

customer support representative

customer service representative (remote) Jobs in Pakistan

customer service representative (remote)

call center representative Jobs in Pakistan

call center representative

customer sales representative Jobs in Pakistan

customer sales representative

call center agent required

ABS INTERNATIONAL

We are looking for someone who has worked in a call center and knows how to listen to calls and check if the agent did a good job or not.<ul><li>Salary: PKR 45,000 &ndash; 55,000/month</li><li>Shift: 6:00 PM &ndash; 2:00 AM</li><li>Location: Gulshan-e-Iqbal, Karachi</li><li>Job Type: Full-Time | On-Site</li></ul>Your Daily Work Will Include:<ul><li>Listen to recorded and live calls of our agents</li><li>Give each call a score based on a checklist we provide</li><li>Write simple and clear feedback for agents and their team leads</li><li>Attend weekly team meetings to discuss call quality</li><li>Report any common mistakes or problems to the manager</li></ul>We Need Someone Who:<ul><li>Has at least 6 months to 1 year of call monitoring experience in a BPO or call center</li><li>Understands how sales and customer support calls work</li><li>Can use Excel or Google Sheets and call recording tools</li><li>Can write feedback in English clearly</li><li>Is available to work evening shift, 6 days a week &mdash; on-site only</li></ul>&gt; Important &mdash; Please Read Before Applying:This job is only for people who have worked in a call center or BPO. If your experience is in software testing, IT, or app/website QA &mdash; this is not the right role for you.Salary &amp; Benefits:<ul><li>PKR 45,000 &ndash; 55,000 per month based on experience</li><li>Salary always paid on time &mdash; no exceptions</li><li>proper training provided from day one</li><li>Clear path to grow into Senior QA or Team Lead role</li><li>Stable long-term job with a well-established company</li></ul>How to Apply:Apply on Indeed with your updated CV. Keep your phone active &mdash; we will call shortlisted candidates directly.We welcome applications from all candidates regardless of gender or background.Pay: Rs45,000.00 - Rs55,000.00 per monthApplication Question(s):<ul><li>Do you have at least 1 year of experience monitoring or auditing calls in a BPO or call center? (Yes/No)</li><li>Have you worked specifically with sales or customer support calling processes &mdash; not software or IT testing? (Yes/No)</li><li>Are you available to work 6 days a week from 6:00 PM to 2:00 AM consistently? (Yes/No)</li><li>Do you currently reside in or near Gulshan-e-Iqbal, Karachi? (Yes/No)</li><li>Have you used a QA scorecard or call evaluation form to grade agent performance? (Yes/No)</li><li>Are you comfortable providing written feedback to agents and team leads in English? (Yes/No)</li><li>Do you have experience attending or conducting calibration sessions? (Yes/No)</li><li>Is your background strictly in voice-process or contact center QA &mdash; no software, app, or website testing? (Yes/No)</li></ul>Work Location: In person

Call Quality Assurance Analyst — BPO / Call Center

biniTelecom

We are seeking a detail-oriented Quality Assurance (QA) Executive to monitor and evaluate calls for ACA (Affordable Care Act) and Medicare campaigns. The QA Executive will be responsible for reviewing agent interactions, ensuring compliance with campaign guidelines, identifying areas of improvement, and maintaining high standards of customer service. The role involves monitoring inbound and outbound calls, providing constructive feedback to agents, maintaining QA reports, and supporting the team in achieving performance and compliance targets.Key Responsibilities:<ul><li>Monitor and evaluate inbound and outbound calls for ACA and Medicare campaigns.</li><li>Ensure compliance with campaign guidelines, federal regulations, and company policies.</li><li>Assess agent performance based on quality standards, call handling, and accuracy of information.</li><li>Provide feedback and coaching recommendations to agents and team leads.</li><li>Prepare daily, weekly, and monthly QA reports on agent performance.</li><li>Identify training needs and areas of improvement to enhance overall call quality.</li><li>Maintain accurate QA documentation and evaluation records.</li><li>Work closely with team leads and management to improve team performance.</li></ul>Requirements:<ul><li>Minimum 1 year of call center experience (healthcare campaigns preferred).</li><li>Prior QA or call monitoring experience is preferred.</li><li>Basic knowledge of ACA and Medicare campaigns.</li><li>Strong analytical, listening, and communication skills.</li><li>Ability to identify compliance issues and quality gaps.</li><li>Familiarity with CRM systems and call monitoring tools.</li><li>Strong attention to detail and reporting skills.</li><li>Ability to work in a fast-paced environment and support multiple teams.</li></ul>Pay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

QA Executive for Medicare and ACA

Half Price Packaging PVT Ltd

We are hiring Fresh Call Center Agents to join our growing team. This is a great opportunity for freshers, students, and graduates who want to start their career in the call center and customer service industry.Key Responsibilities<ul><li>Handle inbound and outbound customer calls</li><li>Provide information about company services</li><li>Communicate with customers professionally</li><li>Maintain call records and customer details</li><li>Achieve daily and monthly performance targets</li></ul>Requirements<ul><li>Freshers are encouraged to apply</li><li>Good communication skills (English &amp; Urdu)</li><li>Basic computer knowledge</li><li>Confident and energetic personality</li><li>Ability to work in a target-based environment</li></ul>Benefits<ul><li>Fixed Salary + Commission</li><li>Training Provided</li><li>Performance Bonuses</li><li>Career Growth Opportunities</li><li>Professional Work Environment</li></ul>How to ApplySend your CV with the subject line: Call Center Agent &ndash; Fresher#CallCenterJobs #CSRJobs #FreshersJobs #CustomerService #SalesJobs #HiringNowPay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Call Center Agents (Freshers )

airankers

Job description:We are hiring Call Center Agent for a US-based Digital Marketing / SEO outbound campaign. Only Males can apply.Location: DHA Phase 8, Near Neon Square, LahoreNote : Only apply if you can travel here ( defence phase 8, air avenue near neon square).Timing: 6 PM &ndash; 3 AM (Night Shift)Contact: 03024386786This is a cold calling role where your main job is simple: Memorize a short script Engage the client for a few seconds Qualify interest Transfer the call to the closerYour Responsibilities<ul><li>Make outbound cold calls to US-based businesses</li><li>Follow a basic script (few lines only)</li><li>Engage prospects quickly and professionally</li><li>Identify interested clients and transfer calls to senior closers</li><li>Maintain call records and basic lead notes</li><li>Work efficiently in a fast-paced call center environment</li></ul>What We&rsquo;re Looking For<ul><li>Good spoken English (must for US calling)</li><li>Confident and clear communication</li><li>Ability to handle rejection and stay motivated</li><li>Fresh candidates or 1+ year experience in sales/call center</li><li>Quick learner with good listening skills</li></ul>Why Join Us?<ul><li>Attractive commission on successful call transfers</li><li>Weekly, Monthly &amp; Annual Bonuses</li><li>Health insurance for permanent employees</li><li>Growth opportunities in international sales</li><li>Salary 35 000 to 80 000</li></ul>Job Type<ul><li>Full-time &ndash; Night Shift (US Campaign)</li><li>Outbound Cold Calling (Digital Marketing / SEO)</li><li>Only For Males</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs80,000.00 per monthWork Location: In person

Call Center Agent( Only DHA Surroundings Residents)

Arazi investments

We are looking for a talented &amp; experienced call center agents just like you to join us as &quot;Medicare Verifier&quot; in our Sales Verification department on Medicare program. Keep in mind that we are based on main Murree road, Saddar, rawalpindiRole Summary:As a verifier, you will be responsible for professionally closing the sales calls of pre-qualified customers over the phone and transfer the prospect's call to our client's team. You will be provided with excellent support, training and resources to become an excellent Medicare verifier. You should perform your role professionally and in a disciplined manner to rapidly succeed as a Medicare verifier. You will be demonstrating all the skills you learned in your prior experiences as call center agent.Role &amp; Requirements:<ul><li>You must have Minimum 1 YEAR experience on campaigns/projects i.e. ACA/Medicare.</li><li>You should have Minimum Bachelor's (completed) education completed (preferred).</li><li>You must be punctual, hard-working, disciplined &amp; self-motivated with abilities to complete given tasks on time.</li><li>You will be required to take Sales and Escalation calls from the customer support/sales agents in our outbound telesales department.</li><li>You are the finest individual with profound verbal communication skills.</li><li>You have the desire to learn, develop, and achieve the highest standards.</li><li>You must be a target-oriented and highly motivated person.</li><li>You must be available to work full-time in USA business hours i.e. Night Shifts (7 PM TO 5 AM).</li><li>You must not be enrolled in any educational program or involved at any full/part-time job.</li></ul>We are an equal opportunity employer and welcome people from different genders, backgrounds, experiences, abilities and perspectives. Females working as call center agents are highly encouraged to apply.Contact Us: Whatsapp : 0312-1916141Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Medicare Verifier

Human Capital HR Solutions

Quality Control Manager (Call Center QA)Location: Remote Industry: BPOHuman Capital HR Solutions is hiring a Quality Control Manager for one of its international clients operating in the dietary supplements industry. We are looking for an experienced professional with a strong background in Call Center Quality Assurance and Sales Quality Management to ensure high-quality customer interactions and continuous performance improvement.Key Responsibilities:Listen to and evaluate 50&ndash;60 sales calls dailyAssess operator performance using internal quality standardsIdentify gaps in sales communication and objection handlingProvide clear, constructive feedback to improve agent performancePrepare quality reports and monitor overall call center performanceEnsure compliance with quality assurance policies and proceduresRequirements:Bachelor's degree in Business Administration, Management, Communications, or a related field3&ndash;5 years of experience in Quality Assurance/Quality Control within a Sales Call CenterStrong understanding of sales processes, customer service, and objection handlingExcellent analytical, listening, and communication skillsFluency in English and Urdu (spoken and written)Self-motivated with the ability to work independently in a remote environmentStrong attention to detail and report-writing skillsWhat We Offer:Fully remote working opportunityWork with an international organizationProfessional growth in a fast-paced environmentCollaborative and performance-driven cultureApply Now!Send your updated resume to: careers1.hc@gmail.comOnly shortlisted candidates will be contacted.Pay: Rs33,851.93 - Rs152,918.03 per monthWork Location: In person

Quality Control Manager (Call Center QA)

We are looking for a motivated Calling Agent who is fluent in both English and Urdu. The candidate will be responsible for handling inbound and outbound calls, assisting customers, providing information about products and services, resolving inquiries, and maintaining professional communication at all times.Key Responsibilities<ul><li>Make and receive customer calls professionally.</li><li>Communicate effectively in both English and Urdu.</li><li>Provide accurate information about products, services, and company policies.</li><li>Resolve customer complaints and escalate issues when necessary.</li><li>Maintain call records and update customer information in the system.</li><li>Meet daily and monthly performance targets.</li><li>Follow company guidelines and quality standards.</li></ul>Requirements<ul><li>Fluency in English and Urdu (spoken and written).</li><li>Strong communication and interpersonal skills.</li><li>Basic computer knowledge and typing skills.</li><li>Ability to work in a fast-paced environment.</li><li>Previous call center or customer service experience is preferred but not required.</li><li>Positive attitude and problem-solving skills</li></ul>Salary &amp; Benefits<ul><li>Competitive salary</li><li>Performance-based incentives</li><li>Training and career growth opportunities</li></ul>Pay: Rs35,000.00 - Rs55,000.00 per monthWork Location: In person

Calling Agents ( English and Urdu )

Explore 929+ Call center agent required in Pakistan this July. Find roles across top companies and apply now to boost your career.