customer support executive

call center agent

customer service agent

customer service executive Jobs in Karachi

customer service executive

appointment setter/ cold caller - us campaign ( male only) Jobs in Karachi

call center agent usa

Devronix Solutions

Devronix Solutions is looking for the best suitable candidate for the position of &quot;Call Center Agents&quot;.Candidate must have following skills:<ul><li>Exceptional verbal communications skills</li><li>Can generate sales on call, email &amp; chatting</li><li>Proficient in English, candidates with British &amp; American accents will be preferred</li><li>Good reading &amp; writing ability</li><li>Excellent communications and persuasive skills</li></ul><ul><li>Must have basic computer knowledge, researching, handling emails &amp; manage relevant correspondence with team and clients</li></ul><ul><li>To generate and identify quality leads and sales on different online channels i.e. social media, online portals, etc. that result in sales</li><li>Identify potential clients &amp; strategic partners to increase sales</li><li>Track the activity and new trends in different online channels and use them for business development &amp; marketing purposes</li><li>Maintain Professional Environment</li></ul>Job Type: Full-timePay: Rs15,000.00 - Rs100,000.00 per monthWork Location: In person

Call Center Agent (USA)

anekor

Urgently looking for Head Of Call Center for one of our client from E-Commerce Industry.Responsibilities:<ul><li>Create and Track Telemarketing / Call Center Agent Goals.</li><li>Manage day-to-day operations, projects and also overseeing the tasks implementation.</li><li>Participating in recruiting Call Center Agents team members.</li><li>KPI Track and Achievement and Prepare performance report.</li><li>Staff training and motivation.</li><li>Initiate outbound calls to potential clients in international markets.</li><li>Introduce our products/services and articulate their benefits.</li><li>Build rapport and engage prospects to understand their needs.</li><li>Maintain accurate records of interactions and sales activities in our CRM system.</li></ul>Requirements:<ul><li>Good English communication skills (Know the Russian is plus).</li><li>Strong Negotiable Skills.</li><li>Ambition, Energic and Charisma.</li><li>Result Orientation and Analytical Skill.</li><li>Minimum 2 years of Prior Experience in Customer Support / Sales / BPO/ Call Center.</li><li>Minimum 2 years of Experience in Management/Managerial.</li><li>Minimum Qualification: Intermediate.</li></ul>Salary: 150K to 200K (Negotiable on the Interview)Location: Shahrah-e-FaisalTimings: 8am-5pmWorking Days: Mon - SatWork Location: In person

Head Of Call Center

TECHIGEMS

We are looking for a confident and target-driven Cold Calling Agent (Female) to join our office-based team. The ideal candidate will be responsible for daily outbound calls, generating leads, and closing sales for our digital services.Responsibilities:<ul><li>Make outbound cold calls to international clients (USA-based)</li><li>Generate leads and convert them into sales</li><li>Achieve daily/weekly sales targets</li><li>Maintain call records and follow-ups</li><li>Pitch website, design, and digital services professionally</li></ul>Requirements:<ul><li>1+ year experience in cold calling / international sales</li><li>Strong spoken English and communication skills</li><li>Confidence in dealing with foreign clients</li><li>Basic knowledge of digital services (websites, social media, etc.) is a plus</li><li>Target-oriented mindset</li></ul>Benefits:<ul><li>Basic salary + attractive commission (in dollars )</li><li>Growth opportunities</li><li>Friendly and professional environment</li></ul>Shift: Day (2:00 PM &ndash; 10:00 PM) Location: 5th Floor, Caesser Tower, Opposite Ayesha Bawani School, Main Shahra-e-Faisal, KarachiApply now and grow with us!Work Location: In person

Female Cold Calling Specialist (Day Shift)

Inoviotech

Job OverviewThe Sales Quality Assurance Executive is responsible for monitoring and evaluating sales interactions across multiple communication channels to ensure compliance with company standards, sales processes, and regulatory requirements. The role focuses on maintaining service quality, improving agent performance, and supporting revenue growth through effective quality management practices.<ul><li>Listen to recorded/live sales calls or review chat/email interactions.</li><li>Evaluate performance based on predefined quality scorecards.</li><li>Check accuracy of product information shared by agents.</li><li>Ensure compliance with company policies, scripts, and legal requirements.</li><li>Identify trends, errors, and gaps in sales conversations.</li><li>Track agent performance and highlight improvement areas.</li><li>Provide constructive feedback to sales agents.</li><li>Provide feedback to improve call handling and overall customer experience.</li><li>Conduct coaching sessions to improve conversion rates and communication skills</li><li>Prepare daily/weekly quality reports.</li><li>Share insights with team leads and management.</li><li>Suggest improvements in sales scripts and processes.</li><li>Help reduce customer complaints and increase customer satisfaction.</li><li>Understanding of sales techniques and customer behavior</li><li>Good communication and reporting skills</li><li>Listen to and monitor recorded/live calls for quality assurance purposes.</li><li>Verify customer details and ensure data accuracy.</li><li>Evaluate agents&rsquo; communication, adherence to scripts, and compliance with company policies.</li></ul>Requirements: 2&ndash;3 years of experience in call verification / call quality assurance (BPO/Call Center/Software House preferred).Shift: Evening shift (9:00 PM - 6:00 AM).Job: Full Time - Onsite.Location: PE.C.H.S Block 6, Shahrah-e-Faisal, Karachi.Job Type: Full-timeWork Location: In person

Sales Quality Assurance Executive

Telemarketing

The CSR will be responsible for managing customer inquiries, resolving issues, and providing information about products and services. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to handle customer concerns professionally.Position- Call center Agent-Customer support-No sales jobRole Includes:<ul><li>Handle calls, messages, and emails</li><li>Resolve client issues promptly</li><li>Maintain client records</li></ul>Perks:<ul><li>Fixed salary + incentives</li><li>Flexible hours</li><li>Skill-building workshops</li><li>Career advancement opportunities</li></ul>Requirements:<ul><li>Good verbal communication skills</li><li>Customer-focused attitude</li><li>Basic computer knowledge</li><li>Ability to handle calls with patience and clarity</li><li>Call center or customer service experience is a plus, but not required</li></ul>Job Types: Full-time, Part-time, FresherPay: Rs45,000.00 per monthApplication Question(s):<ul><li>do you live in or near by gulistan e johar/gulshan e iqbal?</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Work Location: In person

Part-Time Call Centre Executive /CSR-FRESH CANDIDATES

Customer Support Call Center Agent (No Sales) &ndash; Flexible HoursJoin Our Team &amp; Build Your Career in Customer Support!We&rsquo;re looking for motivated and friendly individuals to join our team as Customer Support Call Center Agents. If you enjoy helping people and solving problems, this role is perfect for you&mdash;no sales involved!What You&rsquo;ll Do:<ul><li>Handle inbound calls, messages, and emails professionally</li><li>Resolve customer queries quickly and effectively</li><li>Maintain accurate client records and updates</li><li>Deliver a positive and helpful customer experience</li></ul>What We Offer:<ul><li>Competitive fixed salary + performance-based incentives</li><li>Flexible working hours</li><li>Ongoing training &amp; skill development workshops</li><li>Clear career growth and advancement opportunities</li></ul>What We&rsquo;re Looking For:<ul><li>Strong verbal communication skills</li><li>Customer-first mindset with a positive attitude</li><li>Basic computer knowledge</li><li>Ability to handle calls with patience, clarity, and professionalism</li><li>Prior call center/customer service experience is a plus (Freshers are encouraged to apply!)</li></ul>Why Join Us?Be part of a supportive and growth-focused environment where your skills are valued, and your career can thrive.Job Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthApplication Question(s):<ul><li>do you live in or near by gulistan e johar/gulshan e iqbal?</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Work Location: In person

Part-Time Call Centre Executive /CSR-CUSTOMER SERVICE REPRESENTATIVE-FRESH CANDIDATES

Sybrid Pvt Ltd - A Lakson Group Company

About the Role:The Team Lead will be responsible for managing a team of agents, ensuring smooth call center operations, maintaining service quality, and driving team performance in a fast-paced technical support environment.Key Responsibilities:<ul><li>Lead and manage a team of technical support agents</li><li>Monitor team performance, KPIs, and service quality</li><li>Handle escalations and ensure timely issue resolution</li><li>Provide coaching, mentoring, and ongoing support to team members</li><li>Coordinate with internal teams to ensure smooth operations</li><li>Maintain reports and ensure SLA compliance</li></ul>Eligibility:<ul><li>Minimum 2 years of experience in Call Center / Technical Support (BPO preferred)</li><li>Proven experience in a Team Lead or Senior Agent role</li><li>Bachelor&rsquo;s degree in IT, Computer Science, Software Engineering, Telecommunications, or related field</li><li>Strong communication and leadership skills</li><li>Ability to handle pressure and manage team performance</li></ul>Take the next step in your career and lead a dynamic technical support team!Pay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Team Lead (Technical Support)

Explore 191+ Call center agent usa in Karachi this May. Find roles across top companies and apply now to boost your career.