customer support representative Jobs in Lahore

customer support representative

call center agents

call center representative Jobs in Lahore

call center representative

customer service representative Jobs in Lahore

customer service representative

executive assistant

call center assistant

Markraft

Company DescriptionMashkraft delivers innovative technology solutions to clients who are redefining their industries and business models. The organization is driven by a strong passion for emerging technology trends and their real-world impact. contributing to technology that is actively changing the way people do business.Role DescriptionThis full-time, on-site Call Center Representative (Outbound Sales US) role is based in Lahore. The Call Center Representative will make outbound calls to prospective and existing customers in the US market to promote products and services, qualify leads, and close sales in alignment with company targets. Daily responsibilities include following scripted and non-scripted sales pitches, answering customer questions, handling objections, and recording detailed call notes in the system. The role involves maintaining high levels of customer satisfaction, meeting performance metrics such as call volume and conversion rates, and collaborating with team members and supervisors to improve sales strategies. The representative will also stay current on product knowledge, pricing, and promotional offers to ensure accurate and persuasive communication.Required Skills <ul><li>Strong Customer Satisfaction orientation, including the ability to build trust, handle concerns, and maintain positive relationships.</li><li>Excellent Interpersonal Skills, active listening, and clear verbal communication in English, particularly for US-based customers.</li><li>Solid Computer Literacy, including proficiency with call center software, CRM tools, and standard office applications.</li><li>Ability to work on-site in Lahore, meet sales and performance targets, and adapt to a fast-paced, metric-driven environment.</li><li>Prior experience in international outbound sales or BPO/call center operations is preferred.</li><li>High school diploma or equivalent required; further education in business, marketing, or communication is a plus.</li><li>Willingness to work US shifts and maintain a professional, ethical approach to customer interactions.</li></ul>Qualifications<ul><li>Bachelors Degree / A- Level - Fresh A Level Students are Encouraged to Apply</li><li>Strong English Verbal Skill without Accenet</li><li>Knowledge of CRM tools such as Sakari, Salesforce etc</li><li>Ability to work in pressure</li></ul>Pay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Call Center Agent (Outboud US)

BM Global

Job Summary:We are looking for a highly motivated and proactive Business Development Officer to join our growing call center team. In this role, you will be responsible for generating new business opportunities, forming partnerships, and driving revenue growth through strategic outreach and client engagement. You will play a key role in expanding our client base and increasing the profitability of our call center operations.Key Responsibilities:<ul><li>Identify potential clients and business opportunities in target markets (e.g., customer service, telemarketing, BPO outsourcing).</li><li>Generate leads through cold calls, emails, networking, and referrals.</li><li>Develop customized proposals and presentations to pitch call center services to prospective clients.</li><li>Work closely with the operations and sales teams to align service offerings with client needs.</li><li>Manage relationships with existing clients and ensure high levels of client satisfaction.</li><li>Track industry trends and market dynamics to identify new revenue streams.</li><li>Negotiate terms, prepare contracts, and help onboard new clients.</li><li>Maintain accurate records of leads, prospects, and closed deals using CRM tools.</li><li>Represent the company at industry events, exhibitions, and client meetings.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Communications, or a related field.</li><li>1&ndash;3 years of experience in business development, preferably within a call center or BPO environment.</li><li>Strong verbal and written communication skills.</li><li>Proven track record of meeting or exceeding sales targets.</li><li>Excellent interpersonal, negotiation, and relationship-building skills.</li><li>Comfortable making outbound calls and engaging with decision-makers.</li><li>Proficiency with CRM software and Microsoft Office Suite.</li><li>Ability to work independently and handle multiple projects simultaneously.</li></ul>What We Offer:<ul><li>Competitive salary with commission and incentive structure</li><li>Opportunity to grow within a fast-paced and expanding organization</li><li>Training and professional development opportunities</li><li>A supportive and team-oriented workplace culture</li><li>Health benefits</li></ul>Job Type: Full-timePay: Rs10,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>Are you satisfied from mentioned salary package?</li></ul><ul><li>our office is located near EVERCARE HOSPITAL wapda town, Can you commute easily?</li></ul>Work Location: In person

Business Development Executive

Arkaa.pk

Job Opportunity: Experienced Travel Sales &amp; Ticketing Agents (Lahore Office)Salary: Rs 35,000 &ndash; Rs 150,000 per month Location: Lahore Job Type: Full-time &mdash; Permanent &amp; Career-Oriented RoleA well-reputed UK-based Travel Agency is expanding its team in Lahore and is looking for experienced Flight Booking &amp; Sales Agents for our call centre.We are specifically seeking candidates with experience working in UK, US, or Canada-based travel agencies.Requirements:<ul><li>Minimum Intermediate (Inter) education.</li><li>6 months to 1+ year of experience in an English call center&mdash;preferably travel industry campaigns (UK/US/Canada).</li><li>Excellent English communication skills.</li><li>Strong sales mindset and ability to handle customers confidently.</li><li>Must be a team player with a professional attitude.</li><li>Hands-on experience with flight bookings, ticketing, re-issuance, cancellations is highly preferred.</li></ul>Key Responsibilities:<ul><li>Attend inbound calls for flight inquiries from UK/US/Canada customers.</li><li>Provide best flight options at competitive prices.</li><li>Reserve, issue, reissue, and cancel tickets professionally.</li><li>Manage refunds, date changes, and customer support.</li><li>Deliver exceptional service to build long-term clients.</li></ul>Note:This is a permanent and stable career opportunity, not a temporary call center job. Ideal for individuals looking to build a long-term career in the travel industry.Job Type: Full-timePay: Rs35,000.00 - Rs150,000.00 per monthWork Location: In person

Travel Agent

Telelinkz

We are seeking a dynamic and experienced Recruitment Specialist with a strong background in BPO hiring to lead our recruitment and HR operations. The ideal candidate must be capable of handling multiple hiring campaigns simultaneously, maintaining a strong LinkedIn presence, and ensuring end-to-end recruitment delivery for various departments.Key Responsibilities:<ul><li>BPO Recruitment: Manage the complete recruitment cycle for call center, ensuring timely hiring based on business needs.</li><li>Talent Sourcing: Proactively source candidates through LinkedIn, Indeed, job portals, referrals, and direct outreach.</li><li>Multi-position Hiring: Handle multiple open roles across various departments.</li><li>Candidate Screening: Conduct interviews, shortlisting, and initial assessments to identify the right fit for each position.</li><li>HR Operations: Assist in onboarding, maintaining employee records, and coordinating with departments for staffing needs.</li><li>Employer Branding: Build and maintain a strong company image on LinkedIn and other platforms to attract top talent.</li><li>Team Collaboration: Work closely with department heads to forecast hiring needs and streamline recruitment processes.</li><li>Compliance: Ensure all HR practices comply with company policies and relevant labor regulations.</li></ul>Requirements:<ul><li>Proven experience in BPO/call center hiring</li><li>A strong LinkedIn profile and experience in professional networking</li><li>Excellent communication and interpersonal skills</li><li>Ability to multi-task and prioritize recruitment needs across departments</li><li>Proficient in using recruitment tools, HR software, and spreadsheets</li><li>Bachelor's degree in HR, Business Administration, or a related field (Master&rsquo;s is a plus)</li></ul>Shift availability:<ul><li>Night Shift only (6 pm to 3 am) </li><li>Company-provided transport facility for Females</li></ul>Pay: Rs80,000.00 - Rs200,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have in BPO/Call Center recruitment?</li><li>How many positions do you typically manage at the same time?</li><li>How many hires have you successfully closed in a single month?</li><li>Do you have experience using LinkedIn Recruiter or LinkedIn for talent sourcing?</li><li>Are you comfortable working the Night Shift (6:00 PM &ndash; 3:00 AM)?</li><li>What is your current monthly salary (PKR)?</li><li>Please share the link to your LinkedIn profile.</li></ul>Work Location: In person

Talent Acquisition Executive

Half Price Packaging PVT Ltd

We are looking for energetic and confident Call Center Agents to join our UK-based campaign. Whether you're an experienced professional or a fresh candidate eager to start your career, we encourage you to apply.Responsibilities<ul><li>Make and receive calls for our UK campaign.</li><li>Communicate professionally with customers.</li><li>Achieve daily and monthly performance targets.</li><li>Maintain accurate customer records and follow company procedures.</li></ul>Requirements<ul><li>Excellent communication skills in English.</li><li>UK call center experience is preferred but fresh candidates are also welcome to apply.</li><li>Strong interpersonal and customer service skills.</li><li>Self-motivated, punctual, and target-driven.</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Attractive performance-based incentives</li><li>Paid training for fresh candidates</li><li>Career growth opportunities</li><li>Friendly and professional work environment</li></ul>Location Johar Town, Lahorewhatsapp ( 03401323-282) send cv with Mantion Joher town branch or gulberg BranchApply Now and become part of our growing team!Pay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Call Center Agents (Joher town)

Titan tech

We are looking for a motivated and customer-focused Customer Service Representative (CSR) to join our inbound call center team. The ideal candidate will handle incoming calls, assist customers with inquiries, and identify sales opportunities to promote our products and services.Key Responsibilities:<ul><li>Handle inbound customer calls in a professional and timely manner</li><li>Provide accurate information about products and services</li><li>Resolve customer complaints and issues efficiently</li><li>Identify customer needs and recommend suitable solutions</li><li>Meet or exceed sales targets and performance metrics</li><li>Maintain records of customer interactions in the system</li></ul>Requirements:<ul><li>Strong communication and interpersonal skills</li><li>Previous call center or sales experience preferred</li><li>Ability to multitask and work in a fast-paced environment</li><li>Basic computer skills</li><li>Positive attitude and problem-solving mindset</li></ul>What We Offer:<ul><li>Competitive salary + commission</li><li>Training and career growth opportunities</li><li>Friendly and supportive work environment</li></ul>How to Apply: Interested candidates can apply through Indeed or send their resume to 03267888111Pay: Rs50,000.00 - Rs200,000.00 per monthWork Location: In person

Experienced inbound agents

Location: Johar Town, Lahore, Pakistan (On-site)Shift: Night / Evening Shift (5pm to 3am)Job Type: Full-TimeBase Salary: 120,000 &ndash; 150,000 PKR / month (Based on experience)Commission: 10 PKR per unit sold (Uncapped volume incentives)Are you a high-performing Call Center Agent who knows how to close the deal on the phone?Planet Cellular Inc. is expanding its outbound sales desk in Lahore! We are looking for sharp, target-driven Outbound Tele sales Agents who can pitch, negotiate, and close end-to-end bulk B2B mobile device deals directly.Unlike typical call center lead-generation roles, you will own the entire sales cycle&mdash;from cold pitch to closing the deal and securing the order. If you have proven phone-closing skills, a background in US B2B campaigns, and thrive on high-volume unit commissions, this is your high-earning opportunity.About Planet Cellular Inc.At Planet Cellular Inc. (www.planetcellinc.com), we are a global wholesale distributor of mobile devices (unlocked, carrier-branded, and graded/refurbished), tablets, IoT hardware, and accessories. Supplying US electronics retailers, repair chains, and regional distributors, we deliver top-tier inventory at competitive market prices.Key Responsibilities<ul><li>High-Volume Outbound Closing: Execute outbound calls to prospective B2B buyers, store owners, and electronics purchasing managers across the USA.</li><li>End-to-End Deal Closing: Pitch stock lots, negotiate bulk pricing, handle objections, and successfully close the full order on the call&mdash;no hand-offs to account managers required.</li><li>Margin &amp; Order Management: Calculate unit pricing, confirm inventory availability, and process sale commitments.</li><li>Pipeline &amp; CRM Management: Maintain active call records, follow up with warm prospects, and manage your daily deal pipeline using CRM software.</li><li>Account Repeat Orders: Maintain rapport with closed clients to secure recurring bulk mobile device orders.</li></ul>Required Qualifications &amp; Experience<ul><li>Experience: 1 to 3+ years of outbound tele sales or call center experience. Strong preference for candidates with experience on US B2B campaigns, especially within the mobile, telecom, or consumer electronics sectors.</li><li>Full Sales Cycle Skills: Proven track record of directly closing sales on the phone, handling tough objections, and asking for the business.</li><li>Communication: Exceptional spoken English with a clear American/neutral accent and persuasive phone etiquette.</li><li>Availability: Committed to working on-site during night shift hours at our office in Johar Town, Lahore.</li></ul>Preferred / Bonus Qualifications<ul><li>Prior experience selling mobile phones, refurbished hardware, or wholesale electronics.</li><li>Familiarity with CRM tools and handling volume-based inventory pricing structures.</li></ul>Compensation, Perks &amp; Work Environment<ul><li>Competitive Base Salary: 120,000 to 150,000 PKR / month (commensurate with sales experience).</li><li>High-Volume Commission Structure: 10 PKR for every single unit sold (e.g., closing a batch of 2,000 units = 20,000 PKR commission on a single deal).</li><li>Uncapped Earnings: No ceiling on the total volume you can sell or the commissions you can earn.</li><li>Modern Office Setup: Professional, dynamic workspace located in Johar Town, Lahore.</li></ul>Pay: Rs120,000.00 - Rs150,000.00 per monthWork Location: In person

Outbound Tele sales Agent / Phone Closing Representative (USA B2B)

Explore 52+ Call center assistant in Lahore this August. Find roles across top companies and apply now to boost your career.