call center representative Jobs in Karachi

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customer service representative Jobs in Karachi

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call center associate

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Shift: Night Shift (7pm - 4am) (Mon-fri) Job Type: Full-TimeJob OverviewWe are seeking confident and fluent English-speaking Call Center Representatives to join our growing team in Karachi. The selected candidates will be responsible for making outbound calls to clients in the United States and scheduling appointments for accounting and financial services.This role is ideal for individuals with strong communication skills who are comfortable speaking with US-based clients and can professionally represent our company.Key Responsibilities<ul><li>Make outbound calls to USA-based prospects and businesses</li><li>Introduce accounting and financial services in a clear and professional manner</li><li>Qualify leads and set appointments for senior consultants</li><li>Maintain accurate call records and appointment details in CRM</li><li>Follow provided scripts while maintaining natural conversation flow</li><li>Meet daily and weekly appointment-setting targets</li></ul>Requirements<ul><li>Excellent English speaking skills (Neutral or American accent preferred)</li><li>Strong communication and persuasion skills</li><li>Previous call center or telemarketing experience (preferred but not mandatory)</li><li>Ability to work night shifts (US time zone)</li><li>Basic computer skills and familiarity with CRM systems</li><li>Confident, self-motivated, and target-driven personality</li></ul>Preferred Qualifications<ul><li>Experience in outbound sales or appointment setting</li><li>Experience handling USA campaigns</li><li>Background knowledge of accounting or financial services (a plus but not required)</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs60,000.00 per monthWork Location: In person

Female Call Center Representative - Night Shift

The Talenters

Outwerk Solutions is actively seeking experienced and results-oriented Calling Agents to play a pivotal role in boosting our company's sales. Freshers with excellent English communication skills are also encouraged to apply .As the voice representing our organization, the call center representative should exhibit exceptional English communication and interpersonal skills.Key Responsibilities:<ul><li>Quickly master and recall scripts for our services during calls.</li><li>Foster enduring customer relationships by exceeding expectations in customer engagement.</li><li>Proactively generate sales leads and adeptly manage the sales pipeline.</li><li>Discern customer needs, clarify information, investigate issues, and provide effective solutions or alternatives.</li></ul>Requirements:<ul><li>Previous experience in the Call Center Industry is highly advantageous.</li><li>We also welcome fresh candidates with strong English speaking skills.</li><li>Proficiency in phone and verbal communication, complemented by active listening.</li><li>Exceptional English communication skills and a talent for interpersonal interactions.</li><li>Demonstrated competitiveness and self-assuredness.</li><li>Self-motivated with a relentless commitment to achieving results.</li></ul>Join our Outwerk Solutions team and become an indispensable part of our sales force. Whether you're an experienced professional or just starting your career, if you possess excellent English communication skills, we urge you to apply.Working days : Monday-FridayPart time: 6pm-1amFull time:6pm -3amIn Ramadan shift starts at 7:30 pmPlease share your CV at +92 3493613193 (WhatsApp) Walk-In Interviews between 08:00pm to 09:00pmLocation: Park Avenue, 1st Floor, Suit No. 111, Block 6, P.E.C.H.S, Sharah-e-Faisal, Karachi, Pakistan.Job Types: Full-time, Part-timePay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

International Call Center Representative (part time/full time)

1AZ0 Marketing (Pvt) Ltd.

Call Center Agent Job Responsibilities:<ul><li>Obtains client information by answering telephone calls; verifying information.</li><li>Informs clients by explaining procedures; answering questions; providing information.</li><li>Accomplishes leads and organization mission by completing related results as needed.</li><li>Route calls to appropriate resources</li><li>Document all call information according to standard operating procedures</li><li>Follow up customer calls where necessary</li><li>Other duties as assigned.</li></ul>Shift Timings:<ul><li>07:00Pm - 04:00Am</li><li>08:00Pm - 04:00Am</li><li>09:00Pm - 04:00Am</li><li>11:00Pm - 04:00Am</li></ul>Job Types: Full-time, Part-timePay: Up to Rs45,000.00 per monthApplication Question(s):<ul><li>Do you live near by Gulshan-e-Iqbal. Karachi?</li></ul>Language:<ul><li>Proficiency In English (Required)</li></ul>Work Location: In person

Call Centre Assistants- (Full time & Part time)

Outwerk Solutions is hiring Call Center Agents !!Experienced agents or candidates with good communication skills are encouraged to apply<ul><li>We offer a basic salary + commissions</li><li>Should be able to speak in English</li><li>Friendly environment</li><li>Attractive commission structure</li><li>Market competitive salary</li></ul>Key Responsibilities:<ul><li>Quickly master and recall scripts for our services during calls.</li><li>Foster enduring customer relationships by exceeding expectations in customer engagement.</li><li>Proactively generate sales leads and adeptly manage the sales pipeline.</li><li>Discern customer needs, clarify information, investigate issues, and provide effective solutions or alternatives.</li></ul>Requirements:<ul><li>Previous experience in the Call Center Industry is highly advantageous.</li><li>We also welcome fresh candidates with strong English speaking and listening skills.</li><li>Proficiency in phone and verbal communication, complemented by active listening.</li><li>Exceptional English communication skills and a talent for interpersonal interactions.</li><li>Demonstrated competitiveness and self-assuredness.</li><li>Self-motivated with a relentless commitment to achieving results.</li></ul>Freshers with excellent English communication skills are also encouraged to applyPart time: 06:00 pm- 01:00 amFull time: 06:00 pm- 03:00 amIn Ramadan shift starts at 7:30 pmWorking Days: Monday-FridayPlease share your CV at +92 3493613193 (WhatsApp) Walk-In Interviews between 08:00pm to 09:00pmLocation: Park Avenue, 1st Floor, Suit No. 101, Block 6, P.E.C.H.S, Sharah-e-Faisal, Karachi, Pakistan.Earn Up to 100kJob Types: Full-time, Part-timePay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Call Center Representatives - Part time/Full time

Accurate Eminent Firm

ATTENTION PLEASE:<ul><li>Its Fully office-based job (no remote work).</li><li>Apply only if you can commute easily to our office near Nipa Chowrangi, Karachi.</li></ul>Position Overview:We are hiring Agents for Calling Purpose for the role of Cold Calling/Lead Generation Specialist.<ul><li>(No sales involved &ndash; only simple lead generation. Training will be provided.)</li></ul>You will be responsible for interacting with new customers via calls, Convincing and good communication is required for this job to generate business.What We Offer:<ul><li>Fixed, non-rotational evening shift (6:00 PM &ndash; 12:30 AM)</li><li>Fixed salary packages (As per your skills)</li><li>Daily, weekly, and monthly KPI bonuses</li><li>Uncapped commissions</li><li>Regularity &amp; conveyance/fuel allowance</li><li>Professional and friendly work environment</li><li>Interpersonal and communication skills training</li><li>Internal career growth opportunities</li><li>Earn PKR. 20,000 &ndash; 60,000 in a 6-hour shift</li></ul>Job Responsibilities:<ul><li>Engage with new and recurring customers through energetic and professional communication</li><li>Perform outbound calls for lead generation</li><li>Manage follow-ups via calls and emails</li><li>Maintain customer interaction logs (training will be provided)</li></ul>Requirements:<ul><li>Age Under 25 Yrs</li><li>Education: Intermediate, O/A Levels, Bachelors, or University Undergraduates</li><li>Basic understanding of outbound call center operations</li><li>Must be:</li><li>Energetic &amp; enthusiastic</li><li>Creative and confident</li><li>A multitasker and active listener</li><li>Fluent spoken &amp; written English is mandatory</li></ul>How to Apply<ul><li>Apply via Indeed.</li></ul>Job Type: Part-timePay: Rs20,000.00 - Rs30,000.00 per monthApplication Question(s):<ul><li>Is it easy for you to come to our office which is close to NIPA CHOWRANGI?</li><li>Your Age? Area/Location where you live in Karachi?</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Work Location: In person

Call Center Agents Needed for Evening Shift (6 PM-12:30 AM)

Ace Marketing

Ace Marketing We are looking for the position of Fresh &amp; Experienced International Caller in a similar field giving the services of outbound calls for our US clientsRequirements<ul><li>Must be proficient in English</li><li>Hardworking, punctual, and motivated</li><li>Matric / Intermediate / Bachelor&rsquo;s (Fresh candidates are encouraged to apply)</li><li>Ability to work the night shift (for US clients)</li></ul>Compensation &amp; Benefits<ul><li>Fixed Salary: Rs 35,000 per month</li><li>Uncapped Commissions</li><li>Daily &amp; Weekly Incentives</li><li>Pick &amp; Drop service for female staff</li><li>Full-time &amp; Part-time positions available</li></ul>Application Question<ul><li>Do you live near Gulistan-e-Johar?</li></ul>Languages<ul><li>Fluent English (Required)</li></ul>Job Type: Full-timePay: Up to Rs40,000.00 per monthWork Location: In person

Call Center Agents - Night/Evening Shifts

Halan Microfinance Bank

<div>
 
 
 Call Center Officer
 
 
 
 
 
 
 
 Role Overview
 
 
 
 We are seeking a customer-focused Call Center Officer to handle inbound and outbound calls, resolve customer queries, and provide accurate information about the Bank&rsquo;s products and services while ensuring high service standards and compliance with policies.
 
 
 
 
 
 
 Eligibility Criteria:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree (minimum)
 </li>
 <li>
 1&ndash;3 years of call center or customer service experience (banking/financial services preferred)
 </li>
 <li>
 Fresh candidates with strong communication skills may also apply
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Handle inbound and outbound customer calls in a professional manner
 </li>
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 Respond to customer inquiries related to accounts, cards, digital channels, and banking services
 </li>
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 Resolve complaints and escalate complex issues to relevant departments
 </li>
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 Provide accurate information on products, charges, and processes
 </li>
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 Record customer interactions in the system and maintain proper documentation
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 Meet service quality standards and turnaround time (TAT) requirements
 </li>
 <li>
 Follow regulatory guidelines, data confidentiality, and call handling procedures
 </li>
 <li>
 Support cross-selling of bank products where appropriate
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strong verbal communication and listening skills
 </li>
 <li>
 Customer handling and problem-solving ability
 </li>
 <li>
 Basic computer and MS Office proficiency
 </li>
 <li>
 Ability to work in shifts
 </li>
 </ul>
</div>

Call Center Officer

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