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call center representative Jobs in Karachi

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Mega Marketing Network

Position Available: Call Center (Sales) ManagerCompany: Shaadi Organization PakistanCategory: Marriage / Wedding ConsultancyEmployment Type: Full-Time | Office BasedOffice Locations:<ul><li>DHA, Phase V, Karachi</li><li>Gulshan-e-Iqbal, Block 5, Karachi</li></ul>Office Working Days: Monday to SaturdayOffice Timings: 11 AM - 8 PM (Morning Shift), 2 PM - 11 PM (Afternoon Shift)Shaadi Organization Pakistan is seeking dynamic, target-driven, and people-focused Sales Call Center Manager to supervise and guide our matrimonial sales consultants. The role involves driving performance, ensuring excellent client service, and motivating the team to meet and exceed sales targets. The ideal candidate will have experience in tele-sales, preferably high-value service industries, and possess strong leadership and coaching abilities.Key Responsibilities:Team Leadership &amp; Management<ul><li>Supervise a team of matrimonial sales representatives, ensuring daily, weekly, and monthly sales targets are achieved.</li><li>Conduct regular team meetings, briefings, and performance reviews.</li><li>Monitor calls and provide feedback to improve quality, conversions, and client satisfaction.</li><li>Maintain team discipline, punctuality, and adherence to company policies.</li></ul>Sales &amp; Performance<ul><li>Achieve personal and team sales goals by effectively converting leads into paying clients.</li><li>Assist team members with challenging calls or negotiations to secure client sign-ups.</li><li>Analyze sales performance reports and implement strategies to improve results.</li><li>Ensure the use of CRM systems to track leads, follow-ups, and conversions effectively.</li></ul>Training &amp; Development<ul><li>Train and coach team members in sales techniques, objection handling, and relationship-building skills.</li><li>Provide refresher training to improve product knowledge, service presentation, and closing abilities.</li></ul>Client Relationship Management<ul><li>Ensure a professional, empathetic, and solution-oriented approach in all client interactions.</li><li>Resolve escalated client concerns promptly to maintain trust and satisfaction.</li></ul>Requirements:<ul><li>Education: Bachelor&rsquo;s degree in Business, Marketing, or related field (preferred).</li><li>Experience: Minimum 5 years in tele-sales, with at least 2 years in a team lead/supervisory role.</li><li>Preferably Female</li><li>For more details read our career page. Shaadi.org.pk</li><li>Strong sales and negotiation skills.</li><li>Excellent verbal and written communication.</li><li>Leadership and people management abilities.</li><li>Good command over CRM software and call center tools.</li><li>Empathy, cultural sensitivity, and professionalism in handling matrimonial clients.</li></ul>Key Performance Indicators (KPIs):<ul><li>Monthly team sales target achievement rate.</li><li>Lead-to-client conversion ratio.</li><li>Average revenue per client.</li><li>Customer satisfaction scores.</li><li>Call quality and compliance adherence.</li></ul>How to Apply:Interested candidates should read Shaadi Organization Pakistan website's career page (shaadi.org.pk/career) twice and understand our work philosophy and send<ul><li>Updated CV</li><li>Recent photograph</li><li>Mention your skills related to this job post in the covering letter.</li><li>Email: hr@shaadi.org.pk</li><li>Subject Line: Application for Female Call Center - Team Lead</li><li>WhatsApp CV: 0332 3050498 or 0342 8750 329 or 03309976707</li><li>Only shortlisted candidates will be contacted for the interview.</li></ul>Pay: Rs100,000.00 - Rs125,000.00 per monthApplication Question(s):<ul><li>Do you have call center management experience especially related to sales?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Call Center: 5 years (Required)</li></ul>Work Location: In person

Call Center Manager

anekor

We are urgently seeking a Call Center Manager for one of our clients, a growing startup company based in Karachi.Responsibilities<ul><li>Manage daily call center operations</li><li>Lead, train, and supervise call center agents</li><li>Set daily/weekly sales targets for the team</li><li>Drive sales and ensure achievement of revenue goals</li><li>Develop and improve call scripts to increase conversions</li><li>Monitor agent performance and provide daily feedback</li><li>Conduct daily team meetings and motivation sessions</li><li>Personally handle important or difficult customer calls</li><li>Ensure proper follow-up on all leads and inquiries</li><li>Maintain simple manual records of calls, leads, and sales</li><li>Identify performance gaps and take corrective actions</li><li>Work closely with management to improve sales output</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree (preferred but not mandatory)</li><li>4&ndash;7 years of experience in call center, telesales, or direct sales</li><li>At least 2 years in a team lead or supervisory role</li><li>Strong sales background (tele sales experience preferred)</li><li>Good communication skills in Urdu and basic English</li><li>Strong leadership and team handling skills</li><li>Target-oriented and sales-driven mindset</li></ul>Salary: Market CompetitiveLocation: KarachiWork Location: In person

Urgently looking for Head Of Call Center for one of our client from E-Commerce Industry.Responsibilities:<ul><li>Create and Track Telemarketing / Call Center Agent Goals.</li><li>Manage day-to-day operations, projects and also overseeing the tasks implementation.</li><li>Participating in recruiting Call Center Agents team members.</li><li>KPI Track and Achievement and Prepare performance report.</li><li>Staff training and motivation.</li><li>Initiate outbound calls to potential clients in international markets.</li><li>Introduce our products/services and articulate their benefits.</li><li>Build rapport and engage prospects to understand their needs.</li><li>Maintain accurate records of interactions and sales activities in our CRM system.</li></ul>Requirements:<ul><li>Good English communication skills (Know the Russian is plus).</li><li>Strong Negotiable Skills.</li><li>Ambition, Energic and Charisma.</li><li>Result Orientation and Analytical Skill.</li><li>Minimum 2 years of Prior Experience in Customer Support / Sales / BPO/ Call Center.</li><li>Minimum 2 years of Experience in Management/Managerial.</li><li>Minimum Qualification: Intermediate.</li></ul>Salary: 150K to 200K (Negotiable on the Interview)Location: Shahrah-e-FaisalTimings: 8am-5pmWorking Days: Mon - SatWork Location: In person

Head Of Call Center

Raqtan (BargoVentures)

<ul><li>Hiring: Call Center Executives &ndash; Karachi Office</li><li>British Accent Preferred | Experienced Candidates Only</li><li>Salary: PKR 40,000 &ndash; 150,000 (Based on Experience)</li><li>Location: Karachi &ndash; Office Based</li><li>We are looking for experienced call centre executives to join our international campaign team.</li><li>Male and female candidates can apply, but priority will be given to female candidates.</li><li>UK inbound/outbound call experience will be highly preferred.</li><li>POS card machine experience will also be considered an advantage.</li></ul>✅ Office-based (Karachi)✅ Female candidates preferred (males can apply)✅ Growth &amp; bonus opportunities✅ Pick and Drop services (transportation) will be provided for females only.Requirements:<ul><li>Proven call center experience (international campaign preferred)</li><li>Strong English communication skills (British accent preferred)</li><li>Experience in UK inbound/outbound campaigns is an advantage</li><li>Knowledge of POS card machine handling is a plus</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>Can you speak English fluently ?</li><li>Are you in Karachi?</li><li>Are you willing to work during British hours (2 PM PST to 10 PM PST)?</li><li>Do you have previous international call centre experience?</li><li>Talking with Foreign Clients: 1 year (Preferred)</li></ul>Work Location: In person

Call Center Executive (International Campaign)

The Talenters

Job description:Pay: Rs40,000.00 - Rs70,000.00 per monthJob description:JOIN OUR SALES FORCE &ndash; FULL-TIME &amp; PART-TIME OPPORTUNITIES!Outwerk Solutions is calling all Fluent English Speakers to join as International Call Center Agent who are ready to hustle, earn big, and grow fast!Positions:<ul><li>Part-Time Sales Executive (6 PM &ndash; 1 AM)</li><li>Full-Time Sales Executive (6 PM &ndash; 3 AM)</li><li>Monday to Friday Only</li><li>&ndash; Your weekends are yours!</li></ul>Location: Park Avenue, 1st Floor, Suite No. 111, Block 6, P.E.C.H.S, Sharah-e-Faisal, KarachiWhat&rsquo;s in it for You?<ul><li>Fixed Salary + Uncapped Commissions</li><li>Performance Bonuses &ndash; Daily, Weekly &amp; Monthly</li><li>Paid Training Provided</li><li>Fast-Paced Growth Environment</li></ul>You&rsquo;re a Good Fit If:Your English is top-notch (Mandatory) You&rsquo;re confident, motivated &amp; ready to sell You&rsquo;ve got 6 months to 1 year of experience &ndash; or you&rsquo;re a quick-learning fresher!Apply Now! Send your CV via WhatsApp to +92 3493613193 Walk-In Interviews: 05:00 PM &ndash; 07:00 PMStart your journey with Outwerk Solutions today!Job Types: Full-time, Part-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Call Center Executive- Part time/ Full time

BLITZKRIEG

Customer Service Executive's:We are looking for candidates who have the perfect combination of customer service expertise. You will need to be a fast learner, skilled researcher, and expert communicator on the Call. You should be interested in the prospect of being on the ground floor of an emerging company with great potential for success. We are looking for individuals who have a way of dealing with potential customers and the like with utmost sincerity and compassion.Females Candidates are encouraged to apply.Fresh &amp; Experienced both can apply.We are offering training for fresh candidates.We are well established organization and provide very professional and career oriented environment.We have friendly and motivation work environment.Skills: Excellent communication skills in English language.Ability to work at Night Shift.Candidate should have leading capabilities.Punctual and hard worker.Location: Gulshan-e-Iqbal KarachiJob Type: Full-timePay: Up to Rs50,000.00 per monthApplication Question(s):<ul><li>Do you live in or near by Gulistan E Johar / Gulshan E Iqbal?</li></ul>Language:<ul><li>Fluent english (Required)</li></ul>Work Location: In person

Call Center Executive - Growth & Incentives

Telemarketing

Responsibilities:<ul><li>Handle customer calls professionally</li><li>Provide accurate information and resolve queries</li><li>Maintain a positive and helpful attitude</li><li>Ensure customer satisfaction</li></ul>Requirements:<ul><li>Good English communication skills</li><li>Intermediate / Graduate (Freshers can apply)</li><li>Confident, energetic, and self-motivated</li><li>Basic computer knowledge</li></ul>What We Offer:<ul><li>Competitive salary + attendance allowance</li><li>Unlimited commission opportunities</li><li>Friendly and professional environment</li><li>Growth and career development</li></ul>Job Types: Full-time, Part-time, FresherPay: Rs45,000.00 per monthLanguage:<ul><li>Fluent in English (Required)</li></ul>Location:<ul><li>Karachi Gulistan-E-Jouhar (Kp-2023) (Preferred)</li></ul>Work Location: In person

Call Center Executives / Customer Service Representatives

Explore 746+ Call center manager in Karachi this May. Find roles across top companies and apply now to boost your career.

746 call center manager jobs In Karachi

Call Center Manager

Call Center Manager

Head Of Call Center

Call Center Executive (International Campaign)

Call Center Executive- Part time/ Full time

Call Center Executive - Growth & Incentives

Call Center Executives / Customer Service Representatives