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admin/receptionist/call center agent | uae national | abu dhabi Jobs in Abu Dhabi

call center operator

Unique Homes Worldwide Properties LLC /يونيك هومز ورلدوايد العقارية ذ.م.م

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 Company Description
 
 
 
 Unique Homes Worldwide Properties LLC / يونيك هومز ورلدوايد العقارية ذ.م.م is a leading real estate agency based in Abu Dhabi, specializing in property sales, leasing, marketing, property management, facility management, maintenance, and fit-out services.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site role for a Call Center Agent - Arabic Speaker located in Abu Dhabi. The role involves handling inbound and outbound customer calls, addressing customer inquiries, resolving issues, and providing top-notch support to ensure customer satisfaction. The agent will also assist in maintaining customer relationships, documenting customer interactions in the system, and collaborating with other teams to meet company goals.
 
 
 
 
 
 
 Qualifications
 
 
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 Strong Customer Service Representatives, Customer Support, and Customer Satisfaction skills
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 Excellent Interpersonal and communication skills
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 Proficiency in Computer Literacy and the ability to use software tools and CRM systems effectively
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 Fluency in Arabic and English (both written and spoken) is a must
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 Prior experience in call center or customer service roles is an advantage
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 Ability to handle multiple tasks and manage time efficiently
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 A positive attitude, resilience, and the ability to work in a team-oriented environment
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 </ul>
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Call center agent-Arabic Speaker

Dr Sabah Al Sagban Medical  Clinic

Job DescriptionPosition TitleCall Center Sales RepresentativeDepartmentSales and Customer ServiceReports ToClinic SupervisorJob SummaryThe Call Center Sales Representative is responsible for handling inbound and outbound calls with the primary objective of generating appointments, increasing patient bookings, and achieving assigned sales targets. The role focuses on converting inquiries into clinic visits through effective communication, follow-up, and sales techniques.Key ResponsibilitiesSales and Lead Conversion<ul><li>Handle inbound calls from prospective and existing patients.</li><li>Conduct outbound calls to potential patients, existing patient databases, and inactive patients.</li><li>Convert inquiries into confirmed appointments.</li><li>Promote clinic services, treatments, packages, and promotional offers.</li><li>Follow up with leads to encourage appointment booking and treatment acceptance.</li><li>Build and maintain a pipeline of prospective patients.</li><li>Achieve individual monthly appointment and sales targets.</li></ul>Patient Engagement<ul><li>Provide accurate information regarding clinic services and promotions.</li><li>Answer patient inquiries professionally and efficiently.</li><li>Maintain a positive and professional telephone manner.</li><li>Encourage repeat visits and patient retention through regular follow-up.</li></ul>Reporting and Documentation<ul><li>Record all calls, inquiries, and appointment outcomes in the designated system.</li><li>Maintain accurate lead and patient records.</li><li>Submit daily, weekly, and monthly performance reports.</li><li>Track conversion rates and sales achievements.</li></ul>Key Performance Indicators (KPIs)<ul><li>Number of inbound calls handled</li><li>Number of outbound calls completed</li><li>Number of appointments booked</li><li>Lead-to-appointment conversion rate</li><li>Monthly sales target achievement</li><li>Revenue generated from booked services</li><li>Patient retention and reactivation rate</li></ul>QualificationsEducation<ul><li>High School Diploma or equivalent. Bachelor's Degree is an advantage.</li></ul>Experience<ul><li>Minimum 2 years of experience in call center sales, telemarketing, customer service, or healthcare sales.</li><li>Experience in a medical, dental, dermatology, aesthetic, or wellness clinic is preferred.</li></ul>Skills<ul><li>Excellent communication and persuasion skills.</li><li>Strong sales and negotiation abilities.</li><li>Ability to achieve and exceed targets.</li><li>Confident telephone communication skills.</li><li>Strong follow-up and relationship-building skills.</li><li>Basic computer skills and CRM experience preferred.</li></ul>Working Conditions<ul><li>Office-based position.</li><li>Target-driven environment.</li><li>Incentive and commission structure based on performance and achievement of sales targets.</li></ul>Work Location: In person

Call Center Sales Representative

Sundus

<div>
 
 Job Code:
 
 JPC - 6080
 
 
 
 Job Title:
 
 Call Center Agent
 
 
 
 Location:
 
 Abu Dhabi
 
 
 
 Education :
 
 Bachelor s degree
 
 
 
 Contract
 
 : 1 Yr Extendable
 
 
 
 Client:
 
 Government Entity
 
 
 
 Job Purpose
 
 
 
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 Provide enhanced, comprehensive customer care services through a dedicated Customer Service Cell Agents.
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 Acting as the primary point of contact for existing and prospective customers.
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 The role ensures timely, accurate and courteous handling of inquiries, requests and complaints across all approved communication channels to achieve high customer satisfaction,
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 Fast resolution and full compliance with COMPANY procedures and industry best practices.
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 </ul>
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Call Center Agrent

Al Taradi Properties LLC

A Real Estate Call Agent is responsible for contacting potential clients, responding to property inquiries, qualifying leads, and scheduling appointments for the sales &amp; leasing team. The role involves maintaining excellent customer relationships and providing accurate information about available properties and real estate services.Key Responsibilities:<ul><li>Make outbound calls to prospective clients and follow up on leads.</li><li>Answer incoming calls and respond to property-related inquiries.</li><li>Provide information about available properties, pricing, and project details.</li><li>Qualify leads and update customer information in the Lead Sheet.</li><li>Schedule property viewings and appointments for sales &amp; leasing agents.</li><li>Maintain records of customer interactions and follow-up activities.</li><li>Achieve daily, weekly, and monthly call and lead-generation targets.</li><li>Handle customer concerns professionally and escalate issues when necessary.</li><li>Support marketing campaigns by contacting potential buyers and investors.</li></ul>Requirements:<ul><li>High school diploma or bachelor's degree preferred.</li><li>Previous experience in telemarketing, customer service, or real estate is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Strong persuasion and negotiation abilities.</li><li>Familiarity with CRM software and Microsoft Office.</li><li>Ability to work under pressure and meet targets.</li><li>Fluent in Arabic &amp; English.</li></ul>Skills:<ul><li>Customer service</li><li>Lead generation</li><li>Sales and negotiation</li><li>Time management</li><li>Communication skills</li><li>Data entry and CRM management</li></ul>KPIs:<ul><li>Number of calls made per day</li><li>Qualified leads generated</li><li>Appointments scheduled</li><li>Conversion rate from leads to sales opportunities</li><li>Customer satisfaction levels</li></ul>Pay: AED2,300.00 - AED2,500.00 per monthWork Location: In person

Call Center Agent - Females Only

Arabian Contracting Advanced Co. LLC

Job Advertisement: JCB OperatorPosition: JCB Operator / Heavy Equipment DriverLocation: Abu Dhabi, UAEJob Type: Full-timeGender: MaleJob SummaryWe are looking for a reliable, highly skilled, and safety-conscious JCB Operator to join our team. The ideal candidate will be responsible for operating a JCB backhoe loader safely and efficiently to perform excavation, trenching, loading, grading, and material handling on various construction and project sites.Key Responsibilities<ul><li>Equipment Operation: Safely operate JCB backhoe loaders (e.g., JCB 3CX/4CX) for earthmoving, digging, leveling, and loading operations according to site requirements.</li><li>Daily Inspections: Conduct daily pre-and post-operation checks of the machine (fluid levels, tires, hydraulic lines, and brakes) to ensure it is in optimal working condition.</li><li>Site Safety: Adhere strictly to UAE construction safety standards and site-specific protocols to prevent accidents and ensure the safety of colleagues.</li><li>Basic Maintenance: Perform routine minor maintenance (greasing, cleaning filters, and refuel) and immediately report any mechanical faults or safety hazards to the supervisor.</li><li>Coordination: Work closely with site engineers, supervisors, and ground crew to complete tasks with precision and on schedule.</li></ul>Requirements &amp; Qualifications<ul><li>License: Must hold a valid UAE Heavy Equipment Operator License (specifically for backhoe loaders/tractors).</li><li>Experience: Minimum of 2&ndash;3 years of proven experience operating JCB machinery in the UAE or GCC countries.</li><li>Technical Skills: Strong understanding of machine capabilities, load limits, and basic mechanical troubleshooting.</li><li>Language &amp; Communication: Basic English or Hindi/Urdu communication skills to follow instructions effectively.</li><li>Availability: Physically fit and willing to work in outdoor desert environments. Candidates available in the UAE for an immediate practical trade test are highly preferred.</li></ul>Benefits &amp; Compensation<ul><li>Competitive Salary (based on experience) + Overtime Pay.</li><li>Employment Visa provided by the company.</li><li>Free Accommodation and Transportation.</li><li>Comprehensive Medical Insurance.</li><li>Annual Leave as per UAE Labor Law.</li></ul>Pay: AED1,500.00 - AED3,500.00 per monthWork Location: In person

JCB operator

Galva Coat

We are looking for Forklift Operator with Heavy or light Tractor License to work in our factory.Experience in lifting Metal and Steel Materials.Company Provide Food and AccommodationJob Types: Full-time, PermanentPay: AED1,600.00 - AED1,800.00 per monthApplication Question(s):<ul><li>Can you join immediately?</li></ul>License/Certification:<ul><li>Forklift Operator (Required)</li></ul>Work Location: In person

Forklift Operator

<div>
 
 Position Title:
 
 
 Field Operator
 
 
 
 
 Job code -
 
 JPC - 6049
 
 
 
 Experience
 
 5 years of experience in large petrochemical/ Fertilizer /Gas based DRI Plants
 
 
 
 Education:
 
 Diploma / Bachelor s degree
 
 
 
 Location:
 
 Abu Dhabi
 
 
 
 Language:
 
 Excellent in English
 
 
 
 Job Description
 
 
 
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 To carry out the assigned area field activities as per the control room requirements and safe turn over of equipment for maintenance and maintain housekeeping and implement safety in the field. Monitoring the field equipments and take timely action to avoid breakdowns and delays.
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 Experience in operating large pumps, compressors, Turbines for 3 years.
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 Gas based HYL DRI Plant Operational experience.
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 Hot Discharge HYL Plant
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 Field data logging and identify abnormalities.
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 To set the field equipment, valve positions as required for the process and advised by control room.
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 Safe turn over of equipment for maintenance.
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 To communicate with Senior Field Operator / shift supervisor on any deviations and guidance.
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 Familiarize with shutdown and start up procedures and emergency handling procedures for safe operation of the plant
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 </ul>
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Field Operator

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