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call center agent (night shift) Jobs in Rawalpindi

call center agent (night shift)

call center agent - night shift Jobs in Rawalpindi

call center agent - night shift

call center agents required Jobs in Rawalpindi

call center agents required

call center closers & sales hunters Jobs in Rawalpindi

call center closers & sales hunters

call center recruiter

Eco Grants UK Ltd

We are seeking an experienced Call Center Manager to lead and manage our call center operations supporting UK and USA campaigns. The successful candidate will have a proven track record of managing high-performing teams, achieving KPIs, improving operational efficiency, and developing staff.Key Responsibilities<ul><li>Manage the day-to-day operations of the call center.</li><li>Lead, motivate, and supervise a team of call center agents and team leaders.</li><li>Develop and monitor daily, weekly, and monthly KPIs.</li><li>Recruit, interview, hire, and onboard new call center staff.</li><li>Plan and deliver training, coaching, and ongoing development programs.</li><li>Conduct employee performance evaluations and appraisals.</li><li>Monitor call quality and ensure compliance with company standards.</li><li>Prepare and present daily, weekly, and monthly operational reports to senior management.</li><li>Analyse performance metrics and recommend process improvements.</li><li>Select, implement, and manage call center software, CRM systems, dialers, and reporting tools.</li><li>Ensure productivity, service quality, and customer satisfaction targets are achieved.</li><li>Resolve escalated customer issues and operational challenges.</li><li>Work closely with senior management to achieve business objectives.</li></ul>Requirements<ul><li>Minimum 5 years of call center experience, including at least 2 years in a managerial or supervisory role.</li><li>Experience managing UK and/or USA campaigns.</li><li>Proven experience leading teams of 20+ agents is preferred.</li><li>Strong leadership, coaching, and people management skills.</li><li>Excellent spoken and written English.</li><li>Experience with CRM systems, predictive dialers, VoIP platforms, and call center software.</li><li>Strong analytical skills with experience preparing operational reports and dashboards.</li><li>Ability to manage recruitment, training, workforce planning, and performance management.</li><li>Highly organised, target-driven, and capable of working in a fast-paced environment.</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Performance-based bonuses</li><li>Leadership development opportunities</li><li>Professional working environment</li><li>Long-term career progression</li></ul>Work Location: Office-Based &ndash; RawalpindiPay: From Rs70,000.00 per monthWork Location: In person

Call Center Manager

AQ ENTERPRISES(PVT) LTD.

Call Art BPO Location: Rawalpindi, Punjab - On-siteJob Type: Full-timeSalary: PKR 40,000 &ndash; 100,000 per month + Performance BonusesShift: Night ShiftAbout Call Art BPO:Call Art BPO is a fast-growing call center in Rawalpindi. We are expanding and looking for presentable, well-spoken, and target-driven, individuals to join our sales team. Both MALE &amp; FEMALE candidates are welcome to apply.Job Responsibilities:- Make outbound calls professionally to customers.- Communicate effectively and provide accurate service/product information- Maintain call records and follow company SOPs- Meet and exceed daily, weekly, and monthly sales targets- Build strong customer relationships and ensure customer satisfaction.Requirements:-Minimum 1 year BPO/Call Center experience required- Excellent English communication skills - fluent and well-spoken- Presentable personality with professional phone etiquette- Basic computer knowledge and typing skills- Minimum education: Intermediate / Graduation- Ability to work in a Night Shift and achieve targets consistently- Self-motivated, energetic, and target-oriented.What We Offer:Salary: PKR 40,000 &ndash; 100,000 per month based on experience and performancePerformance-based bonuses and incentivesFriendly and professional work environmentAttractive bonuses and career growth opportunitiesOn-site job in Rawalpindi*How to Apply*Apply now on Indeed or send your updated CV via WhatsApp: *0335-5913146*Pay: Rs40,000.00 - Rs100,000.00 per monthWork Location: In person

CSR NIGHT SHIFT - MALE & FEMALS

Giga bite(Pvt) Ltd

Are you a welcoming, energetic professional looking to grow your career in a dynamic corporate environment?We are a fast-growing auto insurance call center operating out of Rawalpindi. We are seeking a professional and organized Front Desk Receptionist to be the face of our company. In this role, you will manage our front desk operations, greet visitors, and play a vital role in assisting our HR team during our busy recruitment drives.If you have excellent communication skills, a pleasant personality, and thrive in a bustling office environment, we want to hear from you!What You Will Do (Key Responsibilities):<ul><li>First Impressions: Greet visitors, clients, and candidates warmly, ensuring they are directed to the correct department.</li><li>HR &amp; Recruitment Support: Welcome walk-in job applicants for our agent roles, manage application forms, and coordinate interview queues with the HR team.</li><li>Call Management: Switchboard operation&mdash;answer, screen, and route incoming corporate calls smoothly.</li><li>Office Administration: Manage daily incoming/outgoing mail, couriers, and maintain the visitor log.</li><li>Area Maintenance: Ensure the reception and waiting lounge remain clean, organized, and presentable at all times.</li></ul>What We Are Looking For (Requirements):<ul><li>Education: Minimum Intermediate / A-Levels (Bachelor&rsquo;s degree preferred).</li><li>Experience: 1&ndash;2 years of front desk, customer service, or administrative experience.</li><li>Languages: Fluency in Urdu and a good working command of English.</li><li>Tech Skills: Basic hands-on experience with MS Office (Word, Excel) and emails.</li><li>Traits: Excellent multitasking skills, punctuality, and a highly professional corporate appearance.</li></ul>Benefits &amp; Perks:<ul><li>Competitive base salary with regular performance reviews.</li><li>Clear career path into HR /Finance or Call Center Operations.</li><li>Professional and energetic corporate work culture.</li><li>Complete training on office systems.</li></ul>Schedule:<ul><li>Night Shift (6:00 PM to 3:00 AM)</li><li>Monday to Friday</li></ul>Pay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Receptionist/Front desk Officer

Servixer

Location: Office-Based (No Remote Work) Working Hours: U.S. Business Hours (Night Shift)Job DescriptionWe are looking for a motivated and confident Health &amp; Life Insurance Agent to join our team. The primary responsibility of this role is to contact prospective clients in the United States, understand their insurance needs, and help them explore suitable health and life insurance options.This is an office-based position only. Candidates must be comfortable working during U.S. business hours and communicating professionally with English-speaking customers.Key Responsibilities<ul><li>Make outbound calls to prospective customers in the U.S.</li><li>Explain health and life insurance products clearly and professionally.</li><li>Identify customer needs and provide appropriate insurance solutions.</li><li>Build rapport and maintain a positive customer experience.</li><li>Accurately document call outcomes and customer information.</li><li>Meet daily and monthly performance goals.</li><li>Follow company policies and applicable compliance guidelines.</li></ul>Requirements<ul><li>Advanced English proficiency with excellent speaking, listening, and communication skills.</li><li>Previous experience in health insurance, life insurance, telemarketing, call center, or sales is preferred.</li><li>Strong persuasion and objection-handling skills.</li><li>Confidence in making outbound sales calls.</li><li>Basic computer proficiency and the ability to use CRM software.</li><li>Reliable, punctual, and goal-oriented.</li></ul>What We Offer<ul><li>Competitive salary plus performance-based incentives.</li><li>Professional training and ongoing support.</li><li>Career growth opportunities.</li><li>Friendly and professional work environment.</li><li>Office-based employment with a stable schedule aligned with U.S. business hours.</li></ul>If you have outstanding English communication skills, enjoy speaking with people, and are driven by achieving results, we'd love to hear from you.Pay: Rs50,000.00 - Rs200,000.00 per monthWork Location: In person

Health & Life Insurance Agent (Office-Based)

Cloud Rexpo Pvt. Ltd.

We are looking for an experienced Female International Recruiter to spearhead our global talent acquisition efforts. You will manage the end-to-end recruitment process, sourcing elite talent across multiple countries and time zones to support our rapid global expansion. The ideal candidate understands global market trends, possesses exceptional cross-cultural communication skills, and is well-versed in navigating international hiring compliance, visas, and work permits.Key Responsibilities<ul><li>Global Sourcing: Proactively identify and source passive international talent using global job boards, professional networks (LinkedIn Recruiter, localized platforms), and niche expat talent communities.</li><li>Full-Cycle Interviewing: Screen resumes, conduct initial video evaluations, and assess candidates for technical alignment, language proficiency, and cross-cultural adaptability.</li><li>Employer Branding: Represent the company globally at virtual international job fairs and maintain an inclusive, welcoming employer brand for global applicants.</li></ul>Requirements &amp; Qualifications<ul><li>Experience: 3&ndash;6 years of proven experience as a Recruiter, specifically handling cross-border or international talent pools.</li><li>Education: Bachelor&rsquo;s degree in Human Resources, Business Administration, International Relations, or a related field.</li><li>Technical Skills: Mastery of Applicant Tracking Systems (ATS) and global sourcing methodologies.</li><li>Soft Skills: Exceptional cross-cultural empathy, negotiation skills, and communication fluid enough to handle diverse backgrounds.</li><li>Languages: Fluency in English is required</li><li>Smart and Presentable</li></ul>Salary &amp; Benefits<ul><li>Market Competitive Salary</li><li>Paid Time off</li><li>Professional Development</li><li>Career Advancement</li><li>Innovative Work Environment</li><li>Work-Life Balance</li><li>Company trips</li><li>Wellness Programs</li><li>Performance based promotion</li></ul>Office Hours: 08:00 PM to 05:00 AM (Monday to Friday) Office Location: Cloud Rexpo (Pvt.) Ltd. Plot 100A, Spring North, Bahria Town Phase 7, Rawalpindi WhatsApp: 03330104318Application Question(s):<ul><li>How do you assess whether an international candidate will adapt well to our corporate culture, and conversely, how do you manage their expectations about our company culture during the interview process?</li><li>How much over all experience do you have in International Recruitment?</li><li>This is onsite role and we are located in Bahria Town Phase 7, are you comfortable to commute to our location?</li><li>This is night shift role and our working hours are from 8PM - 5AM/Monday - Friday, Are you comfortable with it?</li></ul>Work Location: In person

HR International Recruiter - Female

Agency XI PVT.LTD

Job Description: We are hiring motivated and enthusiastic Customer Service Representatives (CSRs) for our Company. The primary role involves generating high-quality leads by engaging potential customers and providing them with information about Company related services. Candidates should be persuasive communicators with strong interpersonal skills to ensure positive customer experiences and successful lead generation.Responsibilities:<ul><li>Emails &amp; Sms Calls Replies</li><li>Effectively communicate Company related information to potential customers.</li><li>Identify and qualify leads based on set criteria.</li><li>Maintain accurate and up-to-date records of lead statuses.</li><li>Work collaboratively with team members to meet campaign goals.</li></ul>Requirements:<ul><li>Good English-speaking skills.</li><li>Previous experience in a call center (but fresh candidates are also encouraged to apply).</li><li>Ability to handle customer inquiries and provide clear, concise information.</li><li>Strong communication and interpersonal skills.</li><li>Goal-oriented with the ability to meet and exceed targets.</li></ul>What We Offer:<ul><li>Competitive salary with performance-based bonuses.</li><li>Opportunity for growth and advancement.</li><li>Friendly and supportive work environment.</li></ul>Note:<ul><li>This is not Home Based Job.</li><li>Job Location Bahria Town Ph 8 Rawalpindi</li><li>Preffered CVs near Bahria town</li></ul>Job Types: Full-time, FresherPay: From Rs50,000.00 per monthWork Location: In person

sequel technologies

Location: Bahria Town Phase 7, Rawalpindi (Preference will be given to candidates living in Bahria Town, DHA, or nearby areas.)About the CompanySequel Technologies is a growing healthcare technology company that provides healthcare IT solutions and medical billing services to clinics and healthcare providers in the United States. Our team supports medical practices by improving patient communication and administrative workflows.Position OverviewWe are hiring a Patient Calling Representative to support patient communication and appointment coordination for US-based healthcare providers. This role involves interacting with patients over the phone, assisting with appointment scheduling, and ensuring that patient information is accurately recorded in the system.This position is suitable for fresh graduates or candidates with strong communication skills who are comfortable handling phone calls in a professional environment.Key Responsibilities<ul><li>Make outbound calls to patients to schedule appointments and perform follow-ups.</li><li>Handle incoming patient calls and respond to basic questions.</li><li>Confirm upcoming appointments and provide reminder calls when required.</li><li>Collect and update patient demographic information in the system.</li><li>Maintain accurate call logs, notes, and reports.</li><li>Communicate with patients in a professional, polite, and patient-focused manner.</li><li>Escalate complex issues or concerns to the relevant department when necessary.</li></ul>Requirements<ul><li>Minimum education: High School diploma or Graduate (any discipline).</li><li>Strong verbal communication and listening skills.</li><li>Basic computer skills including MS Office and data entry.</li><li>Comfortable speaking with patients over the phone for extended periods.</li><li>Professional attitude with strong customer service orientation.</li><li>Willingness to learn and adapt to new processes.</li></ul>Preferred (Not Mandatory):<ul><li>Previous experience in telecalling, call center, or customer support.</li><li>Basic familiarity with healthcare terminology.</li></ul>Working Hours<ul><li>Summer: 5:00 PM &ndash; 2:00 AM</li><li>Winter: 6:00 PM &ndash; 3:00 AM</li></ul>Benefits<ul><li>OPD &amp; IPD healthcare coverage</li><li>Entertainment allowance</li><li>Cellular allowance</li><li>Provident fund</li></ul>Job Types: Full-time, FresherAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Are you a resident of Bahria Town Phase 7/8, or DHA 1/2? If not, kindly state your area of residency.</li><li>What is your current salary?</li><li>What is your expected salary?</li><li>The timings for this role are 6:00 PM - 3:00 AM (Winters) &amp; 5:00 PM - 2:00 AM (Summers). Are you comfortable with the timings.</li></ul>Location:<ul><li>Rawalpindi (Required)</li></ul>Work Location: In person

Patient Calling Representative (Healthcare Support)

Explore 16+ Call center recruiter in Rawalpindi this August. Find roles across top companies and apply now to boost your career.