contact center - customer service representative, contact center

csr - customer service representative/ install dispatch position

customer support representative (weekend shift)

academic administrative assistant, mathematics and computer science

accounting and administrative assistant (part time)

airport passenger service agent - pns (pt)

contact center - customer service representative, contact center Jobs in Pensacola

csr - customer service representative/ install dispatch position Jobs in Pensacola

customer service associate Jobs in Pensacola

customer service associate

customer support representative (weekend shift) Jobs in Pensacola

call center representative

Automated Health Systems

<p>Automated Health Systems, a dynamic healthcare company, is looking to hire call center professionals to join its team in Florida.</p><p>**Position is 100% remote, MUST be able to pick up equipment in Tallahassee**</p><p><b>Part-Time and Full-Time Opportunities Available </b></p><p><b>Customer Service Representative Benefits:</b></p><ul><li>401(k)/PTO</li><li>Employee Wellness Program</li><li>Available shifts from 8:00am to 5:00pm, Monday through Friday</li><li>Comprehensive and ongoing training</li><li>Strong company culture with career growth opportunities</li></ul><p><b>Customer Service Representative Responsibilities:</b></p><ul><li>Assisting individuals and families gain access to health care services</li><li>Reviewing and determining eligibility and enrollment on assigned workload.</li><li>Providing quality customer service and support.</li></ul><p><b>Customer Service Representative Qualifications for the position include:</b></p><ul><li>Team Player with excellent communication skills.</li><li>Customer-focused with a passion for helping people.</li><li>Strong PC Proficiency with a willingness to learn new applications.</li><li>Maintain confidentiality of personal health information.</li><li>Minimum of two years&rsquo; experience in health care industry required.</li><li>Minimum of one year eligibility experience preferred.</li><li>Understanding of FL Medicaid programs preferred.</li><li>Associates degree preferred.</li><li>Bilingual skills (Spanish or Creole) strongly preferred.</li></ul><p>AHS is an Equal Opportunity Employer. <b>Please visit our website for more information: www.automated-health.com/careers</b></p><p><i>&ldquo;The Enlightened Choice in Health Service Management&rdquo;</i></p><p><i>Additional Titles:</i></p><p><i>Call Center</i></p><p><i>Call Center rep</i></p><p><i>call center professional</i></p><p><i>Customer Service</i></p><p>Customer Service Rep</p><p>Customer Service Representative</p><p>Customer Service/Call Center</p><p>Remote Customer Service</p><p>Pay: $16.00 - $17.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>On-the-job training</li><li>Paid time off</li><li>Referral program</li><li>Work from home</li></ul><p>Work Location: Remote</p>

Call Center Representative

WellCove

Who We Are
<br>Wellcove has been recognized as the nation’s leading full-service senior market solutions provider for over 25 years. Our solutions span the insurance senior market sector, focusing on long-term care and Medicare Supplement plans. However, we don’t stop there. Wellcove also addresses challenges faced in accident & health, disability, and supplemental health insurance programs.
<br><br>
Our team provides individuals and their families with peace of mind knowing their insurance needs will be met in a thoughtful, efficient manner. We are able to do this because of our dedicated associates, innovative solutions, and state-of-the-art technology.
<br><br>
Job Summary
<br>This job provides customer service in a call center environment by primarily receiving and responding to telephone inquiries from policyholders, beneficiaries, providers, agents, or others for information concerning insurance policies by performing the following duties.
<br><br>
<b>Supervisory Responsibilities:</b><br>
This job has no supervisory responsibilities.
<br><br>
<b>Duties/Responsibilities:</b><br>
<ul>
<li>Provides information and assistance to providers, agents, policyholders, and others by responding to telephone inquiries from CHCS third third-party administrator clients to include Medicare Supplement and Life Policies.</li>
<li>Accurately provide information regarding various insurance questions (i.e., verification of benefits, claims status) by accessing and updating software system data within company response standards.</li>
<li>Provides service and follow-up on insurance questions by researching company records to obtain information requested by customer, performing routine transactions, and retrieving results from an online terminal.</li>
<li>Maintains working knowledge base of all company products and services.</li>
<li>Complying with company regulations regarding Privacy, confidentiality, and private health information.</li>
<li>Providing written and oral communication to policyholders, agents, providers, and others regarding inquiry status and resolution.</li>
<li>Initiate and complete Call Tracks, checklists, and supportive clerical responsibilities as necessary.</li>
<li>Ability and Flexibility to work various shifts as required.</li>
<li>Able to type speed of 30 wpm with 95% accuracy rate.</li>
</ul>
<b>Standard Company Requirements:</b><br>
<ul>
<li>Collaborative team spirit.</li>
<li>Accountable and able to work remotely and independently.</li>
<li>Able to pass background screening and drug tests pre and post hire – includes THC</li>
<li>Verification of high school, GED, or college diploma upon request.</li>
<li>Timely responses from three professional references.</li>
<li>Able to provide a dedicated remote work location free from background noises, interruptions, and desk clutter.</li>
<li>Able to provide an ongoing reliable internet connection and access to a smart phone for Multi Factor Authentication and communication purposes.</li>
</ul>
<b>Education and Experience:</b><br>
High school diploma or general education degree (GED); and six months related call center experience and/or training.
<br>Preferred Experience
<br><ul>
<li>Associate’s degree</li>
<li>Experience with Long Term Care Insurance preferable in a Call Center setting</li>
<li>2 years related call center and customer service experience</li>
</ul>
<b>Physical Requirements:</b><br>
<ul>
<li>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li>
<li>While performing the duties of this job, the associate is frequently required to sit; use hands, fingers, handle, or feel; and talk or hear. The employee is occasionally required to reach with hands and arms. The associate must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The associate must be able to present and speak simultaneously in meetings.</li>
<li>Prolonged periods sitting at a desk and working on a computer and phone line usage.</li>
<li>Ability to read, hear, speak, use keyboard, reason and problem solve.</li>
<li>Requires the use of office equipment such as computer terminals, telephones, or copiers.</li>
<li>Close visual acuity to perform activities such as: preparing and analyzing data, transcribing, viewing a computer terminal, extensive reading.</li>
</ul>
<b>Required Skills/Abilities:</b><br>
To perform this job successfully, an individual must be able to perform each essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<br><ul>
<li>Accurately entering data via Windows-based environment</li>
<li>Intermediate computer skills</li>
<li>Knowledge use of basic math and English spelling and grammar skills</li>
<li>Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.</li>
<li>Customer Service, Integrity/Honesty, Oral Communications, Motivation, Organizational/Planning/Organizing</li>
<li>Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphs.</li>
<li>Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.</li>
</ul>
At Wellcove, we strive to create an inclusive culture for all. We understand the importance of listening and incorporating various perspectives at every level of service. Our company does not discriminate based on gender identity, race, sexual orientation, age, religion, or disability.

Contact Center - Customer Service Representative, Contact Center

Family Heating and Air

<p><b>Overview</b><br/>We are seeking a dedicated and enthusiastic Customer Service Representative/Dispatcher to join our team. This role is essential in providing exceptional support to our clients and ensuring their needs are met promptly and efficiently. The ideal candidate will possess strong communication skills, a customer-centric attitude, and the ability to handle various inquiries in a fast-paced environment. Must be organized and have a high level of communication.</p><p><b>Duties</b></p><ul><li>Respond to customer inquiries via phone, email, or chat in a timely manner.</li><li>Provide accurate information regarding products and services to enhance customer satisfaction.</li><li>Assist customers with order processing, returns, and exchanges.</li><li>Analyze customer feedback and resolve issues effectively.</li><li>Maintain detailed records of customer interactions and transactions.</li><li>Collaborate with team members to improve service delivery and client satisfaction.</li><li>Handle cash transactions accurately when required.</li><li>Support sales initiatives by promoting products and services during customer interactions.</li><li>Pull permits for all our new installs.</li><li>Dispatch the install team to their assigned jobs for the day.</li><li>Build install job folders.</li><li>May need to call clients and collect payment.</li></ul><p><b>Skills</b></p><ul><li>Proficiency in English is required; Spanish or other multilingual capabilities are highly desirable.</li><li>Strong background in customer service or client services, preferably in a call center environment.</li><li>Excellent communication skills, both verbal and written.</li><li>Ability to analyze situations quickly and provide effective solutions.</li><li>Experience with cash handling processes is a plus.</li><li>A proactive approach to problem-solving with the ability to work independently as well as part of a team.</li><li>Familiarity with sales techniques is beneficial for enhancing customer engagement.</li></ul><p>Join us in delivering outstanding service and support to our valued customers!</p><p>Job Type: Full-time</p><p>Pay: $17.00 - $19.00 per hour</p><p>Benefits:</p><ul><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Vision insurance</li></ul><p>Shift:</p><ul><li>Day shift</li><li>Morning shift</li></ul><p>Ability to Commute:</p><ul><li>Pensacola, FL 32503 (Preferred)</li></ul><p>Ability to Relocate:</p><ul><li>Pensacola, FL 32503: Relocate before starting work (Required)</li></ul><p>Work Location: In person</p>

CSR - Customer Service Representative/ Install Dispatch position

HCA Florida West Hospital​

<p></p><div><h5 class="jobSectionHeader"><b>Introduction</b></h5><p>
Do you have the PRN career opportunities as a Telecom Call Center Operator you want with your current employer? We have an exciting opportunity for you to join HCA Florida West Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare.</p><h5 class="jobSectionHeader"><b>
Benefits</b></h5><p>
HCA Florida West Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:</p><ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.<br>
</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.<br>
</li><li>
Fertility and family building benefits through Progyny<br>
</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing<br>
</li><li>
Family support, including adoption assistance, child and elder care resources and consumer discounts</li><li>
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)</li><li>
Employee Stock Purchase Plan<br>
</li><li>
Retirement readiness and rollover services and preferred banking partnerships<br>
</li><li>
Education assistance (tuition, student loan, certification support, dependent scholarships)<br>
</li><li>
Colleague recognition program<br>
</li><li>
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)</li></ul><p><br>
Learn more about Employee Benefits</p><p><b><i>
Note: Eligibility for benefits may vary by location.</i></b></p><p><br>
Our teams are a committed, caring group of colleagues. Do you want to work as a Telecom Call Center Operator where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!</p><h5 class="jobSectionHeader"><b>
Job Summary and Qualifications</b></h5><p></p><p>
 Provide customer service in the Hospital Call Center, Front Desk, and Pavilion Front Desk. Answer and route incoming calls; take process and dispatch maintenance work orders, monitor hospital alarms and call codes. Provide Physician Paging service and take, process and route consults. Follows policies and procedures of West Florida Hospital. Participates in the Quality Improvement process and adheres to our standards of behavior.
</p><p>Responsibilities:</p><p></p><ul><li>
Monitor hospital alarms and call codes.
</li><li>Answer and route incoming call appropriately.
</li><li>Provide physician paging service to include taking, processing, and routing consults.
</li><li>Regular, punctual and dependable attendance.
</li><li>Promotes positive customer service with internal and external customers.
</li><li>Other duties as assigned.
</li></ul><p></p><h6 class="jobSectionHeader"><b>Education, Knowledge, Skills, Abilities and Behaviors:</b></h6><p></p><ul><li>
High school diploma or GED equivalent</li><li>
Ability to use a multi-line switchboard.
</li><li>Basic computer skills Excellent organizational skills.
</li><li>Excellent verbal and interpersonal skills.
</li><li>Ability to read and comprehend written instructions and to follow verbal instructions.
</li><li>Good analytical and customer relations skills
</li><li>Sufficient t knowledge of Microsoft Office and basic computer/clerical skills.
</li><li>Ability to work well under pressure Handle multiple priorities/multi-tasks.
</li>Work independently/self-starter/motivated/team player/results oriented.<br>
<li>
</li></ul><p></p><br>
<p>HCA Florida West Hospital is a 515-bed facility. We are proud to be the area's leading health care facility in quality outcomes performance. We are the area's first Accredited Chest Pain Center and Breast Imaging Center of Excellence. Our hospital is the first in the state of Florida to have earned Atrial Fibrillation with Electrophysiology Services Accreditation. We have an Advanced Primary Stroke Center. We provide a specialized Emergency Department tailored to the needs of seniors and children. We have a Kid&rsquo;s ER dedicated to our youngest patients. We are the area&rsquo;s only comprehensive CARF-accredited physical rehabilitation hospital. Our facility has a behavioral health facility. We offer services including cardiology, cardiovascular surgery, oncology, and orthopedics. Other services that we offer include robotic-assisted surgery, critical care, and neurology/neurosurgery. We also offer urology, gastroenterology, obstetrics, and pulmonary and rehabilitative medicine.
</p><p>HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.</p><p></p><p><br>
&quot;Bricks and mortar do not make a hospital. People do.&quot;- Dr. Thomas Frist, Sr.<br>
HCA Healthcare Co-Founder</p>
<p>If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Telecom Call Center Operator PRN opening. We review all applications. Qualified candidates will be contacted for interviews. <b>Unlock the possibilities and apply today!</b></p><p><i>
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status</i></p></div>

Telecom Call Center Operator PRN

Florida Department of Corrections

<div><p>Requisition No: 871927</p>
<p>
Agency: Department of Corrections</p>
<p>
Working Title: CORRECTIONAL PROBATION SENIOR OFFICER - 70014425</p>
<p>
 Pay Plan: Career Service</p>
<p>
Position Number: 70014425</p>
<p>
Salary: $54,202.72 (Minimum annually)</p>
<p>
Posting Closing Date: 03/19/2026</p>
<p><b>
Total Compensation Estimator </b><b>Tool</b></p><p><b>
FLORIDA DEPARTMENT OF CORRECTIONS</b></p>
<p><b>
Facility: 01-5 Pensacola West</b><b> Probation and Parole</b></p>
<p>
This is an internal promotional opportunity only. Only current FDC employees will be considered.
</p><p>Salary will be determined in accordance with current pay procedures.</p>
<p><b>
Correctional Probation Senior Officer vacancy located at:</b><b>
</b></p><p><b>01-5 Pensacola West</b><b> Probation and Parole Office</b></p>
<p><b>
Pensacola, Florida (Escambia County)</b></p>
<p>
Employees interested in this promotional opportunity <b>must</b> apply for this vacancy using the People First system. No paper applications will be accepted.
</p><p>Applications will be accepted electronically until 11:59 pm on the closing date.
</p><p>Applicants are responsible for providing the following information on their applicant profile: <b>current employment, previous employment, training, and education</b>.
</p><p>Incomplete profiles <b>will not</b> be considered.</p>
<p><b>
DESCRIPTION</b></p>
<div>
The incumbent in this position is responsible for supervising, surveilling and maintaining a specialized caseload consisting of youthful offenders, drug offender probation, community controlees, pre-trial intervention offenders, offender releases or any combination of the above. As workload demands require, this position may be required to supervise other types or classifications of offenders. The incumbent may also perform duties relating to the intake officer, court liaison officer, trainer and electronic monitoring device installer. This position may also direct and supervise a correctional probation officer at a probation and restitution center and may involve monitoring a residential treatment facility and being the on-site departmental representative supervising the program participants.
</div><p><b>EXAMPLES OF WORK</b></p>
<div>
Encourages and fosters offender compliance with the supervision order through guidance, goal setting, monitoring of offender behavior and supervision in the community.</div><br>
<div>
</div><div>Conducts field and office supervision visits via personal contact, collateral/community contacts, surveillance contacts, telephone contacts and electronic methods to ensure compliance with conditions of supervision and to provide assistance to offenders as appropriate.</div><br>
<div>
</div><div>Demonstrates sensitivity to public and victim needs, concerns and complaints and takes appropriate, prompt action as required.</div><br>
<div>
</div><div>Assesses and/or assists in assessing and identifying offender needs, treatment options, and supervision objectives and refers offenders as appropriate. Establishes and records structured treatment programs, client management classifications, pre-trial contracts and other programs designed to enhance offender improvement in areas of education, psychological counseling, social services, health education, vocational training, substance abuse and other areas of need and ensures adherence to these plans.</div><br>
<div>
</div><div>Utilizes information management system to develop offender payment plans for all monetary obligations ordered by the sentencing or releasing authority and enforces offender compliance with the payment plan. Maintains case records, in both electronic and hard copy, documenting the status of offender background, legal history, treatment and progress of the offender under supervision. Takes digitized photographs of offenders for placement on web site.</div><br>
<div>
</div><div>Conducts pre-sentence, pre-trial, post-sentence, interstate compact, sentencing guidelines and other required investigations on offenders. Makes recommendations on offenders under supervision or pending disposition to the sentencing or releasing authorities regarding continued supervision, revocation, diversion and incarceration.</div><br>
<div>
</div><div>Exhibits appropriate demeanor and knowledge as a representative of department. Attends hearings or appears as a witness in any proceedings before a sentencing or releasing authority making determinations regarding offenders under supervision. Reports non-compliance with order of supervision to sentencing or releasing authority and prepares violation and other required reports, forwarding them to appropriate sentencing or releasing authority.</div><br>
<div>
</div><div>Maintains liaison with the judiciary, prosecutors, public defenders, law enforcement, treatment providers, non-profit service agencies, governmental agencies, other facilities, offices and bureaus of the department and other criminal justice representatives. Develops partnerships with local law enforcement to foster public safety.</div><br>
<div>
</div><div>Conducts individual and group counseling of an informal and formal nature for offenders as needed. Interviews offenders to obtain information relating to supervision or investigation.</div><br>
<div>
</div><div>Monitors and tests offenders for the use of controlled substances and alcohol as directed by the sentencing or releasing authority or as necessary for the protection of the community.</div><br>
<div>
</div><div>Develops and maintains contact with resources suitable for placement of offenders in public service assignments as directed by the sentencing or releasing authority.</div><br>
<div>
</div><div>Conducts searches and makes arrests of offenders under supervision. Installs and maintains electronic/radio equipment, including global positioning satellite systems, utilized to monitor offenders and interprets data collected for the purpose of documenting compliance with supervision conditions.</div><br>
<div>
</div><div>Handles administrative duties and assists supervisors in supervisor&rsquo;s absence as assigned. Serves on teams or committees and task forces to study issues, solve problems, refine existing practices, develop new programs or procedures or implement new policies. Attends and delivers training relating to the duties and responsibilities of the job and for career development. May act as the day-to-day training officer for a correctional probation officer.</div><br>
<div></div>
<div><b>
ESSENTIAL/ENTRY LEVEL KSA&rsquo;s:</b></div><br>
<div>
</div><div>Ability to work independently and/or under stressful conditions.
</div><div>Ability to communicate effectively.</div><br>
<div>
</div><div><b>FULL PERFORMANCE LEVEL KSA&rsquo;s:</b></div><br>
<div>
</div><div>Knowledge of techniques for advising, interviewing, and counseling.
</div><div>Ability to review and analyze data.
</div><div>Ability to assist offenders in solving problems.
</div><div>Ability to conduct investigations.
</div><div>Ability to apply laws, rules, regulations, policies and procedures.
</div><div>Ability to plan, organize and coordinate work assignments.
</div><p><b>LICENSURE, CERTIFICATION, OR REGISTRATION REQUIREMENTS</b></p>
<div>
Certified in accordance with Florida Statutes 943.13.</div>
<div>
Bachelor&rsquo;s degree from an accredited college or university.</div>
<div>
All employees in the correctional probation officer classes shall be required to possess a valid driver&rsquo;s license as a condition of employment in accordance with 33-208.402, Florida Administrative Code and Section 322.03(3) Florida Statutes.</div>
<p><b>
If you have any questions regarding this vacancy, please contact SSU Promotions at (850) 717-3771.</b></p>
<p><b>
If you are experiencing technical difficulties applying online, please contact the People First Service Center at 1-877-562-7287</b>.</p><p>
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.</p>
<p>
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.</p>
<p><b>
VETERANS&rsquo; PREFERENCE. </b>Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans&rsquo; Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans&rsquo; Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans&rsquo; Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.</p></div>

CORRECTIONAL PROBATION SENIOR OFFICER

Towneplace Suites Pensacola West I-10

<p>SUMMARY:</p><p>Responsible for the preventative maintenance, day-to-day maintenance, and upkeep of</p><p>the property, grounds, rooms, meeting rooms, common areas, sports court, pool, and all</p><p>related equipment, etc.</p><p>ESSENTIAL DUTIES AND RESPONSIBILITIES:</p><ul><li>Provide exceptional customer service to all hotel guests, making their stay as</li></ul><p>comfortable and accommodating as possible while achieving team and Brand goals.</p><ul><li>Perform quality assurance (QA) requirements for department.</li><li>Perform, administer, and document preventive maintenance programs in</li></ul><p>InterMountain-approved web-based system.</p><ul><li>Respond to emergency situations on short notice.</li><li>Position requires being on call 24/7.</li><li>Maintain and manage a work order system for the hotel as well as complete work</li></ul><p>orders on a timely basis and file work orders in InterMountain-approved web-based</p><p>system.</p><ul><li>Responsible for safety and security of flammable and other maintenance items.</li><li>Responsible for cleanliness of parking lot, grounds, picking up and maintaining interior</li></ul><p>and exterior property, including all trash and cigarette butts.</p><ul><li>Responsible for walking entire property regularly, identifying any maintenance or</li></ul><p>cleanliness items that might need to be addressed.</p><ul><li>Obtains pricing and bids, or develops cost estimates as directed.</li><li>Maintains working spaces in safe and clean condition.</li><li>Paints and makes minor repairs.</li><li>Monitors parking lot lights and exterior signs.</li><li>Responsible for upkeep of sports court, pool, and equipment.</li><li>Sets-up meeting room facilities (tables, chairs, podiums, equipment, etc.)</li><li>Works directly with the General Manager and/or AGM to identify and accomplish all</li></ul><p>technical and/or skilled related projects within the hotel including but not limited to</p><p>the following:</p><ul><li>Perform HVAC spring and winter inspections.</li><li>Assist in HVAC unit repair projects.</li><li>Guest room repair issues (caulking, tile repair, painting, plumbing, etc.)</li><li>With GM / AGM, implement and manage hotel key control.</li><li>Repairs carpet and tile floor.</li><li>Minor roof repairs, painting projects, and exterior projects.</li><li>With GM, identify skills needed for different projects and train technical people at</li></ul><p>property.</p><ul><li>Perform, administer and document preventative maintenance schedule. Maintain</li></ul><p>proper records utilizing the computer system.</p><ul><li>Remain highly visible and be readily available for guests at all times.</li><li>Take initiative to offer assistance or answer questions throughout the hotel.</li><li>Assists other departments with moving furniture and unloading and storing supplies.</li><li>Maintains and services pool and spa areas including testing and recording as stated</li></ul><p>by State and City regulations.</p><ul><li>Willingness and ability to train new associates.</li><li>Thoroughly understand and implement the Brand service culture.</li><li>Perform all shift checklist responsibilities.</li><li>Support team members to ensure the team&rsquo;s entire workload is completed daily.</li><li>Perform maintenance requests.</li><li>Setup and keep updated all maintenance-related documentation logs for QA Audit.</li><li>Practice and comply with safety standards at all times. Know all hotel emergency</li></ul><p>procedures.</p><ul><li>Drive a company or personal vehicle to procure supplies, deliver small equipment, or</li></ul><p>run general hotel-related errands. Additionally be available to drive the hotel</p><p>passenger shuttle to transport guests if/when needed.</p><ul><li>Perform other duties as required.</li></ul><p>SUPERVISORY RESPONSIBILITIES:</p><ul><li>Maintenance Technician</li></ul><p>QUALIFICATION REQUIREMENTS:</p><p>To perform this job successfully, an individual must be able to perform each essential duty</p><p>satisfactorily. The requirements listed below are representative of the knowledge, skill,</p><p>and/or ability required. Reasonable accommodations may be made to enable individuals</p><p>with disabilities to perform the essential functions.</p><p>Education and/or Experience:</p><ul><li>High School diploma or GED preferred.</li><li>Five years technical maintenance training or experience preferred.</li><li>Experience in developing and managing budgets and capital expenditures preferred.</li><li>Supervisory experience preferred.</li></ul><p>Knowledge, Skills and Abilities:</p><ul><li>Extensive knowledge of building trades: Electrical, Mechanical, HVAC, Pool</li></ul><p>Operations, Plumbing and General Building Maintenance.</p><p>Knowledge of facility regulations and safety standards (OSHA, EPA, ADA, CFC, NFPA)</p><ul><li>Good interpersonal skills. Ability to work in a courteous, tactful and patient manner</li></ul><p>with other associates, management, guests, vendors, suppliers, and other members of</p><p>the general public conducting business with the property.</p><ul><li>Ability to communicate effectively verbally and in writing.</li><li>Basic computer skills.</li><li>Possess excellent time management skills.</li><li>Know and understand guest needs and expectations.</li><li>Practice safety standards at all times.</li><li>Skill in operation of listed tools and equipment.</li><li>Complete knowledge of Emergency Equipment Manual, i.e., utility and water shutoff</li></ul><p>equipment, fire alarm system/panel and emergency procedures, etc.</p><p>SPECIAL REQUIREMENTS:</p><ul><li>Prompt and regular attendance.</li><li>Work flexible hours and/or overtime as required. The hotel operates 7 days a week, 24</li></ul><p>hours a day. Department schedules must accommodate fluctuating business</p><p>demands and associates may be asked to work shifts other than those they prefer or</p><p>normally work and overtime as required.</p><ul><li>Comply with hotel and/or department uniform and professional behavior and</li></ul><p>appearance standards.</p><ul><li>Carry out all reasonable requests by managers and act as a team player with all levels</li></ul><p>of staff.</p><ul><li>Participate in all mandatory job training and meetings.</li><li>Adhere to property policies and procedures, the Employee Handbook, and/or other</li></ul><p>property documents.</p><ul><li>Immediately report any suspicious activities by guests or others.</li><li>Other licenses as required (plumbing, electrical, etc.)</li><li>On-call status</li><li>Willingness and ability to respond to emergency situations on short notice.</li><li>Have a valid U.S. Drivers License</li><li>Have zero DWI/DUI incidents on driving record for the past five years.</li><li>Have zero &ldquo;major infractions&rdquo; on driving record for the past three years.</li><li>Will be required to provide evidence of personal auto insurance meeting the state</li></ul><p>minimum limits or limits of at least $25,000 per person/$50,000 per accident.</p><p>EQUIPMENT OPERATED:</p><ul><li>Computer, fax, &amp; copy machine</li><li>Steam cleaner; vacuum cleaner; shop vac; commercial floor buffer, polisher.</li><li>Ozone Machine</li><li>Weed-eater</li><li>Lawn mower</li><li>Power wash equipment</li><li>Hand tools</li><li>Pool equipment</li><li>Dollies</li><li>Motor vehicle and/or passenger van/shuttle</li></ul><p>PHYSICAL DEMANDS AND WORK ENVIRONMENT:</p><p>The physical demands and work environment characteristics described here are</p><p>representative of those that must be met by an associate to successfully perform the</p><p>essential functions of this job. Reasonable accommodations may be made to enable</p><p>individuals with disabilities to perform the essential functions. This description of physical and</p><p>mental activities is not intended to describe essential job functions. Rather, its purpose is to</p><p>give the job applicant a feel for the physical and mental activities of the job to the end that</p><p>an applicant with a disability can determine whether he or she will be able to do this job</p><p>either with or without accommodations.</p><ul><li>While performing the duties of this job, the associate is occasionally required to sit;</li></ul><p>regularly use hands to handle, or feel objects, tools, or controls; and talk and hear.</p><ul><li>The associate is regularly required to stand, walk, and reach with hands and arms.</li><li>The associate must frequently lift and/or move up to 50 pounds.</li><li>Specific vision abilities required by this job include close vision and the ability to adjust</li></ul><p>focus.</p><ul><li>The noise level in the work environment is usually moderate to loud and may require</li></ul><p>hearing protection while performing some duties.</p><ul><li>Other personal protective equipment (PPE) such as safety glasses, goggles, hard-hat,</li></ul><p>steel-toe footwear, and other safety equipment may be required.</p><ul><li>Occasional exposure to extreme temperatures and weather conditions.</li></ul><p>Pay: $24.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Chief Engineer

Waterfront Rescue Mission

<div><p><b>Summary:</b></p><p>
Under the direction of the Program Manager, this position provides compassionate individual attention to clients in the ministry programs with a focus of binging over-arching Biblical principles into practical daily living. Performs all reasonably related duties as assigned.</p><p><b>
Job Qualifications:</b></p><p>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li>
Christian Commitment: Must exemplify and model Christian behaviors and values and possess high levels of ethics, honesty and character.</li><li>
Education/Experience: Bachelor's degree (B. A.) from four-year college or university; or four years related experience and/or training; or equivalent combination of education and experience. Must have a valid Florida driver's license or valid photo identification card and be insurable by the WRM's insurance carrier if driving is an essential function of the position.</li><li>
An endorsement from a recognized Christian body is highly desired.
</li><li>Minimum of two years experience as a pastor, teacher or lay leader desired. Must be able to write routine reports and correspondence.
</li><li>Must be an effective presenter of scripture.
</li><li>Must possess a high degree of commitment to client confidentiality.
</li><li>Must accept and establish rapport with persons struggling with issues of addiction and recovery.
</li><li>Must agree with and signs the Mission's Statement of Faith.</li></ul><p><b>
Soft Competencies, Skills and Abilities:</b></p><ul><li>
Demonstrates the Mission Statement and Core Values of the Mission in all job functions and day to day activities.</li><li>
Supports the organizational goals of the Mission.</li><li>
Always maintains a professional and positive attitude during day to day Mission activities. Strives to provide a positive cultural environment for co-workers, clients and customers.</li><li>
Practices stewardship by taking ownership of one's duties and responsibilities and does not waste or destroy Mission assets and/or properties.</li><li>
Exemplifies teamwork and the ability to always work well with others. Must have the ability to form effective working relationships with supervisors, subordinates, other staff members, and the public.</li><li>
Exemplifies motivation to perform at his/her very best every day and puts forth an effort to motivate others to be at their very best.</li><li>
Demonstrates good communication and interpersonal skills and is able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.</li><li>
Exemplifies safety mindfulness during all Mission related activities by always utilizing and/or wearing any and all required safety equipment, always looking for ways to improve organizational safety, and ways to avoid accidents and/or injuries.</li><li>
Demonstrates the ability to manage conflict in a constructive manner. Has the ability to deal with problems involving several concrete variables in standardized situations<br>
</li><li>
Ability to read and comprehend general instructions, short correspondence, and memos. Has the ability to write general correspondence.</li><li>
Demonstrates commitment to co-workers, customers, clients and the Mission by maintaining regular job attendance and punctuality.</li><li>
Always exemplifies a neat, clean and professional appearance and hygiene.</li><li>
Demonstrates the ability to maintain strict confidentiality of Mission business affairs and operations.</li><li>
Demonstrates basic knowledge of computer operations and software.</li></ul><p>
Essential Job Duties and Responsibilities:</p><ul><li>
Assisting clients in developing service plans that identify measurable goals for clients to achieve to complete their recovery process.</li><li>
Provides case management for plan progress with life skills and other issues including; school, work, church and financial, etc.</li><li>
Works with the client to provide additional skills and/or resources as needed to empower each client with regard to Christian character development (ex: financial planning and budgeting, healthy relationships, parenting, etc.)</li><li>
Provides Biblical counsel and guidance in addressing the assigned clients' spiritual, mental, emotional and physical issues to strengthen their capability of living free of addiction and independent of a controlled environment or public assistance.</li><li>
Acts as a mediator during times of conflict and crisis.</li><li>
Facilitates Chapel, Bible Studies, individual, small group and large group classes and recovery endeavors.</li><li>
Assists clients in relationships with mentors, church leaders and lay ministers, as well as probation officers, court systems, employers and school representatives. and advocates for the client in these relationships.</li><li>
Conducts assessments, write evaluations, provide conclusions for the client as needed.</li><li>
Documents client's progress in the form of case notes in case management software.</li><li>
Provides for direct assistance for immediate needs.</li><li>
Performs random drug screening as needed or requested by the Program Manager.</li><li>
Attends weekly, in-house Staff/Safety/Client meetings.</li><li>
Follows policies and procedures including but not limited to monitoring client medications, reporting harassment issues, reporting staff issues that adversely affect proper operation of the department, protecting client records and confidentiality of information, cash handling and charge account privileges, etc.</li><li>
Style promotes a grace-based, adult-to-adult environment for learning and growth (not a punishment and reward environment for behavior modification).</li><li>
Provides facility, logistics and other support to the ministry as assigned.</li><li>
Counsels with clients in both an individual and group setting.</li><li>
Issues vouchers and referrals as needed.</li><li>
Duties as assigned in relation to overseeing a specific area of service (such as; Intake, Evening Services, Operations, Special Holiday or other Event Components, etc).</li><li>
If this position is responsible for kitchen operations, the chaplain will obtain and maintain Safe Serve certification.</li><li>
Researches and presents Christian material nondenominationally and nonjudgmentally.</li><li>
Some travel may be necessary for training &amp; temporary duty.</li><li>
Other duties as assigned by immediate supervisor or other Mission management.</li></ul><p>
Computer Skills:</p><p>
Computer skills described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.</p><ul><li>
Intermediate computers skills are required for this position, which include aptitude in the use of the Internet, e-mail, spreadsheets, and maintaining data bases through means of accurately and proficiently entering data.</li><li>
Must be knowledgeable in the use of Microsoft Office Suite and case management software; basic typing skills a must.</li></ul><p>
Physical Demands:</p><p>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>
While performing the duties of this Job, the employee is regularly required to talk and listen. The employee is occasionally required to stand; walk; sit; use hands to manipulate; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.</p><p>
Work Environment:</p><p>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>
While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate.</p></div><p></p>

Part-Time Chaplain_Pensacola Mission

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