call center representative

customer service representative Jobs in Karachi

customer service representative

customer support representative Jobs in Karachi

customer support representative

call center agent

call center agents/ csr- evening/ night shift Jobs in Karachi

call center representative night shift

PureVi Tech Solutions Inc.

PureVi Tech is offering Call Center Representative opportunities for FRESH candidates and experienced professionals with competitive salary and benefits.Responsibilities:● Handle outbound customer calls● Provide accurate information, resolve queries and address complaints in a timely manner.● Achieve individual and team performance targets.Requirements:● Excellent communication skills in English.● Previous experience in a call center or customer service role is preferred but not mandatory.● Fresh candidates can also apply● Ability to work in night shift.Why Join Us?● Competitive salary. ● Supportive work environment with growth opportunities. ● Convenient location and travel allowance. ●Monday to Friday only ●6 Pm to 3AmApply now to be part of a dynamic team committed to delivering exceptional customer service!Job Type: Full-timePay: Rs30,000.00 - Rs80,000.00 per monthWork Location: In person

Call Center Representative (Night Shift)

Minerva Research Solutions

<div>Location: Karachi (On-site) 
Department: Patient Experience &amp; Support 
Employment Type: Full-Time | Night Shift<h3 class="jobSectionHeader">
Who We Are</h3>
Minerva Research Solutions is a leading Clinical Trial Management and Support organization dedicated to elevating global healthcare outcomes through innovation, operational excellence, and uncompromising quality. We partner with biotech, pharmaceutical, and healthcare institutions to deliver integrated services across the clinical trial value chain &mdash; from feasibility to closeout.
Our portfolio spans Data Operations, Patient Recruitment, and Regulatory Services, enabling clients to accelerate the development of breakthrough therapies with accuracy, agility, and regulatory confidence. Governed by FDA and ICH-GCP standards, we are committed to delivering data integrity, participant safety, and reliable insights at every touchpoint.
We are expanding our Customer Experience function and seeking a customer-centric, articulate, and resilient professional to join our high-performance team.<h3 class="jobSectionHeader">
Role Summary</h3>
As a Call Center Representative, you will serve as the frontline ambassador for Minerva, representing our service standards, values, and commitment to excellence. You will play a critical role in guiding patients, partners, and stakeholders with accurate information and empathetic engagement, ensuring a seamless and compliant service experience.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>
Manage inbound and outbound interactions to support patient and client inquiries on clinical services, ensuring clarity, professionalism, and accuracy.</li><li>
Deliver a frictionless customer journey by proactively understanding needs, resolving concerns, and providing tailored support.</li><li>
Support appointment coordination, participant onboarding, and dissemination of study-related information, ensuring compliance with confidentiality and data-handling standards.</li><li>
Maintain a high standard of service delivery aligned with Minerva&rsquo;s CX principles and regulatory guidelines (FDA/ICH-GCP).</li><li>
Collaborate with cross-functional teams to drive timely issue resolution and consistent service continuity.</li><li>
Maintain complete and compliant CRM documentation of all customer interactions.</li><li>
Identify service gaps and escalate complex situations to the relevant teams for swift resolution.</li></ul><h3 class="jobSectionHeader">
Required Qualifications &amp; Experience</h3><ul><li>
Bachelor&rsquo;s degree in any discipline (or equivalent).</li><li>
Exceptional communication skills in English &mdash; neutral/US accent preferred.(MANDATORY)</li><li>
Minimum 1 year of international customer support experience (contact center, BPO, or shared services).</li><li>
Experience in healthcare, life sciences, or clinical research is a plus but not mandatory.</li><li>
Strong analytical thinking, emotional intelligence, and client-service orientation.</li><li>
Ability to perform in a target-driven, high-volume, and fast-paced environment.</li><li>
Proficiency in customer service platforms/CRM tools and MS Office applications.</li><li>
Willingness to work night shifts and adjust to evolving business needs.</li></ul><h3 class="jobSectionHeader">
What You&rsquo;ll Gain at Minerva</h3><ul><li>
Competitive compensation with performance-based rewards</li><li>
Comprehensive medical insurance</li><li>
EOBI retirement benefits</li><li>
Structured Learning &amp; Development pathways, including certifications and career mobility</li><li>
Paid annual, medical, and casual leave</li><li>
Mental well-being and employee support programs</li><li>
Inclusive, collaborative, and growth-driven work culture</li><li>
Internal recognition &amp; employee engagement initiatives</li><li>
Modern digital tools and a technology-forward workplace</li><li>
Transportation facility for female staff &amp; conveyance allowance for male staff</li><li>
Night shift allowance</li><li>
Family-supportive policies, including parental leave</li><li>
Opportunities to contribute to community and social impact programs</li></ul><h3 class="jobSectionHeader">
Work Schedule</h3>
Monday &ndash; Friday 
 7:00 PM &ndash; 3:00 AM (On-site)<h3 class="jobSectionHeader">
Diversity, Equity &amp; Inclusion</h3>
Minerva Research Solutions is an Equal Opportunity Employer. We foster a culture where individuals are valued for their unique perspectives, encouraged to challenge the status quo, and empowered to unleash their potential.
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ABS INTERNATIONAL

Outbound Sales Representative | PKR 50,000&ndash;55,000 Base + Commission | Night Shift | On-site | Gulistan-e-Johar, Karachi | ABS International (Est. 2012) | 6:00 PM &ndash; 2:00 AM | Mon&ndash;SatYou have made outbound calls before. You know what it feels like when a conversation goes well and when it does not. You can tell within 30 seconds whether a prospect is worth pursuing. That instinct &mdash; built from real calling experience &mdash; is what this role requires.If you are new to sales and looking for training, this is not the right post. If you have six months or more of actual outbound or US-facing calling behind you, keep reading.ABS International owns its US operations directly. No BPO structure. No client accounts that disappear. The same campaigns have run from Karachi since 2012 without interruption. Two seats open for March. The people filling them will be working the same accounts in 2027.The workOutbound calls to US business owners &mdash; decision-makers, not gatekeepers. Leads provided. You run the full conversation: open, qualify, handle objections, close. Conversion rate is the only number that matters here. Not dial count. Not talk time.What you needSix months minimum of outbound sales, US-facing customer service, or international call center experience &mdash; real calls, real targets, real accountability. English that holds up naturally on a live call with an American business owner late at night. Night shift availability, Monday through Saturday, 6:00 PM to 2:00 AM, on-site in Gulistan-e-Johar.Under six months total experience &mdash; this role is not the right fit right now.What you earnPKR 50,000&ndash;55,000 guaranteed base, same date every month. ABS has not missed a payroll since 2012. Commission tied directly to your close rate &mdash; our current team members are earning PKR 110,000&ndash;130,000 per month total. Weekly performance incentives in your first 60 days while your pipeline builds. Annual increment.Two seats. March cohort. Apply takes under two minutes.Pay: Rs50,000.00 - Rs55,000.00 per monthApplication Question(s):<ul><li>Are you available for full-time Night Shift (6:00 PM &ndash; 2:00 AM), on-site in Gulistan-e-Johar, Monday to Saturday?</li><li>How much outbound sales, US-facing customer service, or international call center experience do you have?</li></ul>(a) 6&ndash;12 months of real outbound or US-facing calling / (b) 1&ndash;2 years in outbound sales or call center / (c) 2+ years US market sales experience / (d) Under 6 months &mdash; still building experience)Work Location: In person

Outbound Sales Representative

Brainiax It Solutions

Hiring Female CSR (Customer Service Representative) &ndash; Remote WorkWe Are Hiring Female CSRs (Work From Home) USA-Based Call Center Project Motor Vehicle Accident (MVA) VerificationJob Description:We are looking for confident and professional female Customer Service Representatives for a USA-based MVA verification campaign. This is a work-from-home opportunity.Key Responsibilities:<ul><li>Make outbound calls to individuals in the USA who were recently involved in motor vehicle accidents.</li><li>Professionally verify accident-related details.</li><li>Collect accurate and complete information to support legal procedures</li><li>Maintain high call quality and ensure data accuracy.</li><li>Follow scripts and compliance guidelines strictly.</li></ul>Requirements:<ul><li>Excellent English communication skills.</li><li>Strong active listening skills</li><li>Bachelor&rsquo;s degree in any subject.</li><li>Night shift: 7:45 PM &ndash; 6:00AM (USA shift)</li><li>Laptop with stable internet connection and electricity backup.</li><li>Freshers and experienced both candidates can apply</li><li>Professional attitude and call handling skills.</li><li>Basic computer knowledge</li><li>Must be punctual, responsible and committed to work.</li><li>Ability to work independently from home.</li></ul>Job Timing:<ul><li>Night Shift: 7:45 PM &ndash; 6:00AM (USA Shift)</li><li>Starting from PKR 25,000/- to 35,000Sales bonuses and punctuality incentives</li></ul>How to Apply:<ul><li>Share your Updated CV on our whatsapp number and For Remote job without a CV we will not conduct an interview.</li><li>Once submitted Cv kindly wait for our call.</li><li>kindly share your cv on our whatsapp number +92 347 5458051</li></ul>and be available to receive our call for an interview between 7:00 PM and 6:00 AM. Please wait for our call during this time. Thank you.Whatsapp Number: ++92 347 5458051Office Address:Brainiax Communications , Ground Floor, Burj-ul-Noor Plaza Shamsabad, RawalpindiJob Type: Full-timePay: From Rs25,000.00 per monthWork Location: Remote

Hiring Female CSR for Remote Work

Experts Communication

Experts Communication is looking for a Contact Center Representative (CSR) to join our dynamic team. The ideal candidate should have at least 1 year of experience in a call center or customer service role, with excellent communication, problem-solving, and sales skills.Salary: 35,000 - 55,000 PKR (based on skills and experience) Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM &ndash; 4:00 AMNote: Freshers with good English Communication skills are encouraged to apply.Contact: +92 317 7770002 Email: hr@expertscommunication.netResponsibilitiesHandle inbound and outbound calls professionally Communicate effectively to provide information, support, and sales assistance Resolve customer inquiries and complaints efficiently Meet and exceed monthly sales and performance targets Maintain accurate records of interactions and follow-ups Ensure customer satisfaction and build strong relationshipsRequirements✔ Minimum 1 year of call center/customer service experience ✔ Strong verbal &amp; written communication skills ✔ Ability to handle objections and close sales confidently ✔ Self-motivated, target-driven, and eager to learn ✔ Ability to work the night shift (7:00 PM &ndash; 4:00 AM)Benefits5 working days (Saturday &amp; Sunday off) Competitive salary &amp; performance-based growth (evaluated every 4 months)Health Insurance Annual picnic &amp; dinner Monthly company-paid dinnersAnnual picnic &amp; dinnerKickstart your career with Experts Communication and grow in a professional, fast-paced environment!Job Type: Full-timePay: Rs35,000.00 - Rs55,000.00 per monthWork Location: In person

Contact Center Representative

eMaymar Digital Marketing

We are looking for motivated and energetic sales representative. The candidate will be responsible for calling and contacting international leads, strong communication skills, and the ability to negotiate, convince, and close deals confidently.Requirements:Must be 1 year ExperienceMake outbound calls for US-based lead generation campaignsEngaging with international prospects in a professional mannerGood sales skillsWho Can Apply?Education Intermediate good if GraduatedPrevious International Call Center/ Cold Calling experience is highly preferredExcellent spoken and written EnglishSelf-motivated and target-orientedWorking hours:Night Shift Timing: 8:30 PM &ndash; 5:30 AMWorking days:Monday to FridaySalary Range:PKR 37,000 &ndash; 45,000 (based on experience and performance)Compensation:<ul><li>Base salary + commission</li><li>Performance-based incentives for exceeding targets</li></ul>Work Location: In personPay: Rs37,000.00 - Rs45,000.00 per monthWork Location: In person

Sales/ Cold Calling

MobInspire PVT Ltd

Job descriptionJob Title: Admin OfficerJob Description:We are seeking a responsible and energetic Admin Officer for our call center night shift. The role involves handling routine admin tasks, staff transport (van) coordination, inventory management, and local purchases to ensure smooth operations.Key Responsibilities:&middot; Manage routine administrative tasks during night operations.&middot; Handle van/transport issues and ensure timely staff pick &amp; drop coordination.&middot; Address general admin issues and provide quick resolutions.&middot; Maintain inventory records and monitor stock levels.&middot; Manage local purchases and ensure availability of office supplies.&middot; Support management with day-to-day operational requirements.Requirements:&middot; Bachelor&rsquo;s degree or equivalent qualification (preferred).&middot; 1&ndash;2 years of experience in administration/operations (Call Center Experience is a plus).&middot; Strong organizational and problem-solving skills.&middot; Good communication and coordination abilities.&middot; Willing to work in night shift.What We Offer:&middot; Competitive salary package.&middot; Professional work environment.&middot; Growth opportunities within the company.Location: Shahrah e Faisal, Karachi.Shift Timing: Night Shift (Full-time)How To Apply:Send your updated resume at mobin@creativeworldprime.com &amp; 0307-9444681 with the subject &ldquo;Admin Officer &ldquo;or apply here directly.Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Admin Officer

Explore 834+ Call center representative night shift in Karachi this May. Find roles across top companies and apply now to boost your career.

834 call center representative night shift jobs In Karachi

Call Center Representative (Night Shift)

Call Center Representative (Night Shift)

Outbound Sales Representative

Hiring Female CSR for Remote Work

Contact Center Representative

Sales/ Cold Calling

Admin Officer