customer service representative

receptionist

sales development representative Jobs in Cairo

sales development representative

call center representative

call center representative (fresh graduates) Jobs in Cairo

call center representative staff

Arab Bank

<div>
 
 
 
 Accountable for:
 
 
 
 <ul>
 <li>
 Responding, and serving all Arab Bank Client enquiries and prospects either by E-mail or both (E-mail &amp; Phone).
 </li>
 <li>
 Handling all client complaints in a timely manner at the highest quality standards
 </li>
 <li>
 Provide information on all Bank Products to existing &amp; potential clients.
 </li>
 <li>
 Selling bank products and services, and generate quality service opportunities.
 </li>
 <li>
 Resolve customer complaints, either directly or conjointly with the other concerned dept&rsquo;s.
 </li>
 <li>
 Execute client instructions as per Arab Bank P&amp;P&rsquo;s.
 </li>
 <li>
 Identify &amp; forward customers feedback, and contribute to process improvement.
 </li>
 </ul>
 
 
 
 
 
 Job Requirements:
 
 
 <ul>
 <li>
 From 0-2 years experience in a related field.
 </li>
 <li>
 Bachelor degree from a reputable university.
 </li>
 <li>
 Excellent Communication.
 </li>
 <li>
 PC Literate (Excel, Internet, word, PowerPoint, ETC&hellip;).
 </li>
 </ul>
 
 
</div>

Call Center Representative - Staff

EgyBell

<div>
 
 Egybell is hiring a Call Center Representative for a well known multi-national company located in
 
 Fifth Settlement
 
 
 
 
 
 <ul>
 <li>
 Fresh Graduates can apply
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Good user of Excel and MS Office
 </li>
 <li>
 Excellent command of English language. Read and Write.
 </li>
 <li>
 Excellent communication and problem-solving skills.
 </li>
 </ul>
 
 
</div>

Call Center Representative (Fresh Graduates)

51Talk

<div>
 
 💼
 
 Telesales Representative (Course Consultant)
 
 
 
 
 
 
 🚀
 
 What You'll Do:
 
 
 
 
 
 
 📞 Make
 
 outbound calls
 
 to potential and existing customers to promote and sell our products and services.
 
 
 🎯 Understand
 
 customer needs
 
 , recommend suitable solutions, and
 
 close sales effectively
 
 .
 
 
 💬 Respond to inquiries
 
 clearly and professionally
 
 , turning conversations into positive sales opportunities.
 
 
 🤝 Follow up on marketing leads,
 
 build strong relationships
 
 , and maintain accurate records in the
 
 CRM system
 
 .
 
 
 💪 Handle
 
 objections with confidence
 
 , provide clear product information, and ensure a
 
 smooth sales process
 
 .
 
 
 🏆 Consistently
 
 achieve or exceed
 
 sales targets and KPIs.
 
 
 
 
 
 ----
 
 
 
 
 
 ✅
 
 Requirements:
 
 
 
 
 
 
 📈 Minimum of
 
 1 year of experience
 
 in sales (telesales, call center, or education industry preferred).
 
 
 🗣️
 
 English communication skills
 
 (B1 level or above).
 
 
 🔥
 
 Target-driven mindset
 
 with the ability to consistently meet and exceed goals.
 
 
 
 
 
 ----
 
 
 
 
 
 📍
 
 Work Schedule &amp; Location:
 
 
 
 
 
 
 📌
 
 Location:
 
 
 <ul>
 <li>
 Maadi, Cairo (on-site position)
 </li>
 </ul>
 
 
 
 
 🕒
 
 Schedule:
 
 
 <ul>
 <li>
 Sunday to Thursday:
 
 12:00 PM &ndash; 9:00 PM
 
 (includes a
 
 1 hour and 15 min break
 
 )
 </li>
 <li>
 Saturday:
 
 12:00 PM &ndash; 4:00 PM
 
 </li>
 <li>
 Friday:
 
 Day off
 
 </li>
 </ul>
 
 
 
 
 ----
 
 
 
 
 
 📩
 
 Apply Now!
 
 
 
 
 
 
 📧 Send your
 
 resume
 
 to: ReemRagab@51talk.com
 
 
 💬 Or reach out via
 
 WhatsApp:
 
 01276534443
 
</div>

Sales Specialist

Abu Dhabi Islamic Bank - Egypt

<div>
 
 
 Accountabilities:
 
 
 <ul>
 <li>
 Conducts visits to the branches to check service quality and customer satisfaction to ensure service excellence and raise customer experience.
 </li>
 <li>
 Prepares monthly reports showing Service gaps and customer pain touch points across different bank channel.
 </li>
 <li>
 Increases Branch Staff Awareness on Basic service standards and default manners.
 </li>
 <li>
 Reports any look and feel negative feedbacks through customer&rsquo;s interviews to concerned parties e.g. premises, general admin, Branch Quality Managers.
 </li>
 <li>
 Performs mystery shopping exercise on branches, Call Center and Direct Sales Unit on frequent basis.
 </li>
 <li>
 Initiates and suggests new service enhancement ideas.
 </li>
 <li>
 Reviews all Banks&rsquo; customer related procedures and ensure Customer Centric approach is being followed
 </li>
 <li>
 Reviews Service Quality Controls on pre-set standards and aiming at customer satisfaction
 </li>
 <li>
 And any other assigned tasks.
 </li>
 </ul>
 
 
 
 
 
 Minimum Qualifications:
 
 
 <ul>
 <li>
 University/College Degree in Finance, Economics OR any relevant discipline
 </li>
 <li>
 Experience: Officer 2+ Years of operations / Customer service
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Job specific Skills:
 
 
 <ul>
 <li>
 Customer Service Skills
 </li>
 <li>
 Awareness of bank&rsquo;s product and different bank channels procedures.
 </li>
 <li>
 Team work skills
 </li>
 <li>
 Good Analytical &amp; judgment skills
 </li>
 </ul>
 
 
 
 
 
 Generic Skills
 
 
 <ul>
 <li>
 Good communication and interpersonal skills
 </li>
 <li>
 Excellent command of English language.
 </li>
 <li>
 Strong computer skills
 </li>
 </ul>
 
 
</div>

Customer Insights Officer

COA Holding Company

<div>
 
 Job Descripton
 
 
 
 The Operations Manager is responsible for overseeing the daily operations of the clinic, ensuring efficient workflows, high-quality patient care, and exceptional service standards. This role requires strong leadership, operational excellence, and the ability to manage a dynamic, health-focused environment.
 
 
 a
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Oversee the day-to-day operations of the clinic (front desk, call center, medical support, etc.)
 </li>
 <li>
 Ensure smooth patient flow and minimize waiting times
 </li>
 <li>
 Manage clinic staff schedules, attendance, and performance
 </li>
 <li>
 Supervise administrative and non-medical teams
 </li>
 <li>
 Coordinate between medical staff and administrative departments
 </li>
 <li>
 Monitor and improve patient experience and satisfaction
 </li>
 <li>
 Implement and maintain operational policies and procedures
 </li>
 <li>
 Handle operational issues and resolve escalations efficiently
 </li>
 <li>
 Ensure compliance with healthcare regulations and internal standards
 </li>
 <li>
 Manage inventory, supplies, and clinic resources
 </li>
 <li>
 Prepare operational reports and performance analysis
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Any Bachelor's degree is acceptable .
 </li>
 <li>
 Proven experience as an Operations Manager, preferably in a clinic or healthcare setting
 </li>
 <li>
 Strong leadership and team management skills
 </li>
 <li>
 Excellent organizational and problem-solving abilities
 </li>
 <li>
 Ability to work in a fast-paced environment
 </li>
 <li>
 Proficiency in Microsoft Office and clinic management systems
 
 
 </li>
 </ul>
 
 Special Requirement (Important)
 
 
 
 <ul>
 <li>
 The candidate must be physically fit and presentable, as the clinic operates within a sports/fitness-oriented environment.
 </li>
 <li>
 Ability to engage in a dynamic setting and maintain high energy levels throughout the workday is essential.
 
 
 </li>
 </ul>
 
 Preferred Skills
 
 
 
 <ul>
 <li>
 Experience in sports clinics, physiotherapy centers, or wellness facilities
 </li>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Customer service excellence mindset
 </li>
 <li>
 Ability to handle pressure and multitask effectively
 
 
 </li>
 </ul>
 
 Location : New Cairo
 
 
 
 
 Interested Candidates can apply on : monica.wassim@coaholding.com
 
</div>

Operations Manager ( Clinic)

IGT Solutions

<div>
 
 
 About the Company
 
 
 
 
 
 
 
 
 
 Now Hiring: French Speakers | Join the IGT Solutions Team in Maadi! Are you a fluent French speaker looking to elevate your career with a global leader? IGT Solutions is expanding, and we are looking for passionate individuals to join our team at the Maadi Technology Park.
 
 
 
 
 
 
 
 
 
 About the Role
 
 
 
 If you have a background in customer service or travel and want to work in a dynamic, tech-forward environment, we want to hear from you!
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Competitive Salary: 25,990 EGP Net (including KPIs).
 </li>
 <li>
 Guaranteed Bonuses: KPIs are guaranteed for your first 2 months of employment.
 </li>
 <li>
 Extra Perks: Additional Overnight Allowance for late shifts.
 </li>
 <li>
 Seamless Commute: Transportation provided for night/overnight shifts (starting 9:00 PM), including door-to-door service for ladies.
 </li>
 <li>
 Full Benefits: Comprehensive Medical and Social Insurance from day one.
 </li>
 <li>
 Growth: Fully paid training to set you up for success.
 </li>
 <li>
 Convenience: The entire recruitment process is handled via Online Interviews.
 </li>
 <li>
 Egyptian only
 </li>
 </ul>
 
 
 Qualifications
 
 
 <ul>
 <li>
 Language Skills: French level B2+ or C1 and English level B1+.
 </li>
 <li>
 Experience: At least 6 months in the Call Center industry OR previous GDS experience.
 </li>
 <li>
 Flexibility: Ability to work rotational shifts (24/7) and rotational days off.
 </li>
 <li>
 Location: 📍 Technology Park, Maadi
 </li>
 </ul>
 
 
 Required Skill
 
 s
 
 <ul>
 <li>
 Fluent in French and English
 </li>
 <li>
 Customer service experience
 </li>
 <li>
 Ability to work in a tech-forward environment
 </li>
 </ul>
 
 
 Preferred Skill
 
 s
 
 <ul>
 <li>
 Previous experience in the Call Center industry
 </li>
 <li>
 Experience with GDS
 </li>
 </ul>
 
 
 Pay range and compensation packag
 
 e
 
 
 Competitive Salary: 25,990 EGP Net (including KPIs)
 
 
 
 Equal Opportunity Statemen
 
 t
 
 
 IGT Solutions is committed to diversity and inclusivity in the workplace
 
 
 
 
 
 .
 
</div>

French Travel Advisor

Manpower Egypt

<div>
 
 For a very well-known multinational company located in Cairo, Egypt, a Data Center Engineer is needed.
 
 
 
 
 
 
 Tasks and Duties
 
 
 <ul>
 <li>
 
 Design and Architecture:
 
 Design and develop systems and networks to optimize data center operations and physical infrastructure.
 </li>
 <li>
 
 Installation and Maintenance:
 
 Supervise and perform installation, configuration, testing, and maintenance of server hardware, network equipment (Servers, SAN Storage, SAN Switches, Tape Library, VCenter, AD, etc), and other related IT infrastructure.
 </li>
 <li>
 
 Monitoring and Troubleshooting:
 
 Monitor system performance, diagnose complex hardware/software problems, and provide support to resolve incidents quickly.
 </li>
 <li>
 
 Capacity Planning and Optimization:
 
 Conduct capacity planning for power, cooling, space, and networking resources to ensure optimal usage and prevent bottlenecks.
 </li>
 <li>
 
 Process and Documentation:
 
 Develop, document, and maintain operational procedures, system configurations, and knowledge base articles, ensuring all processes are followed and documented accurately.
 </li>
 <li>
 
 Disaster Recovery and Business Continuity:
 
 Develop, implement, and test disaster recovery and backup solutions to ensure business continuity.
 </li>
 <li>
 
 Collaboration and Vendor Management:
 
 Collaborate with cross-functional teams (e.g., data scientists, cloud architects, facilities management) and liaise with third-party vendors for equipment and services
 </li>
 </ul>
 
 
 Qualifications
 
 
 <ul>
 <li>
 Extensive practical experience in data center operations and infrastructure management (typically 4+ years in a data engineering or data center role).
 </li>
 <li>
 In-depth understanding of data center technologies, including networking (TCP/IP, switching/routing protocols), storage (SAN, NAS), compute, and virtualization (VMware ESXi, Hyper-V).
 </li>
 <li>
 Proficiency in server operating systems, such as Windows and Linux.
 </li>
 <li>
 Knowledge of physical infrastructure including power and cooling systems, racks, and cabling standards.
 </li>
 <li>
 Familiarity with data center monitoring and management tools (DCIM, etc.).
 </li>
 <li>
 Strong analytical and problem-solving skills to quickly diagnose and resolve complex issues.
 </li>
 </ul>
 
 
 Comen skills for all profiles
 
 
 <ul>
 <li>
 Excellent communication and interpersonal skills for effective collaboration with technical and non-technical stakeholders.
 </li>
 <li>
 Leadership and project management skills to oversee projects and guide junior engineers.
 </li>
 <li>
 Detail-oriented approach and strong attention to following strict procedures and safety protocols.
 </li>
 <li>
 Adaptability and a continuous learning mindset to stay current with rapidly evolving technology.
 </li>
 <li>
 Ability to work under pressure and potentially on-call for critical incidents in a 24/7 environment.
 </li>
 </ul>
 
 
</div>

Data Center Engineer

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