customer support representative Jobs in Lahore

customer support representative

call center representative Jobs in Lahore

call center representative

customer service representative Jobs in Lahore

customer service representative

credentialing specialist

ar specialist (medical billing) Jobs in Lahore

ar specialist (medical billing)

call center specialist

JU Associates

Hiring: Night Shift Cold Calling Specialist - Urgent Hiring Location: DHA Phase 3, LahoreJob Details:<ul><li>Night Shift (6 PM &ndash; 3 AM)</li><li>Fixed Weekends Off</li><li>USA Campaign (Outbound) B2B</li><li>Professional Environment</li><li>Growth Opportunities</li><li>Cold Calling Experience is a must</li></ul>Requirements:<ul><li>Good English Communication</li><li>Confidence &amp; Sales Skills</li><li>Fresh &amp; Experienced both can apply</li></ul>Pay: Rs50,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>Have you read the Job Description?</li><li>What is your Current Salary?</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Cold Calling Specialist

ibex. Pakistan

<div>
 ibex. Pakistan is hiring Customer Success Specialist in Lahore for a leading international eCommerce client (US &amp; UK region).
 
 
 This opportunity is ideal for individuals looking to build a career in call center jobs in Lahore, customer service, and international support roles. You will be responsible for assisting global customers with their queries related to orders, deliveries, returns, refunds, and account support.
 
 
 This is a non-sales role, focused on delivering exceptional customer experience and issue resolution.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Excellent English communication skills (mandatory)
 </li>
 <li>
 Ability to communicate with US &amp; UK customers (neutral/American/British accent preferred)
 </li>
 <li>
 Minimum Matric / O Levels (Bachelor&rsquo;s preferred)
 </li>
 <li>
 Strong problem-solving and interpersonal skills
 </li>
 <li>
 Basic knowledge of Microsoft Office / Google Workspace
 </li>
 <li>
 Ability to multitask across CRM tools and communication platforms
 </li>
 <li>
 Experience in international call center or eCommerce support is a plus
 </li>
 <li>
 Fresh candidates seeking call center jobs in Lahore are encouraged to apply
 </li>
 <li>
 Must be 18+ with valid CNIC
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Handle high-volume inbound calls, chats, and emails from US &amp; UK customers
 </li>
 <li>
 Assist with order tracking, delivery updates, returns, refunds, and account-related queries
 </li>
 <li>
 Provide accurate information regarding products, pricing, shipping, and policies
 </li>
 <li>
 Deliver first-call resolution (FCR) through effective problem-solving
 </li>
 <li>
 Maintain a professional, empathetic, and customer-first approach
 </li>
 <li>
 Follow client SOPs, quality standards, and compliance guidelines
 </li>
 <li>
 Use CRM systems to log interactions and manage customer cases
 </li>
 <li>
 Achieve KPIs including CSAT, NPS, AHT, and Quality Scores
 </li>
 <li>
 Escalate complex issues appropriately while ensuring customer satisfaction
 
 
 </li>
 </ul>
 Stay updated on process changes and system updates
</div>

Customer Success Specialist (US & UK Region)

ThinkDone Solutions

ThinkDone Solutions is a software development and consulting company that has been providing excellent services since 2011. We specialize in custom software development, UI/UX design, web development, mobile app development, software QA and testing, and enterprise solutions. Our team of developers, engineers, and designers are committed, devoted, and professionally equipped to create robust software solutions that fuel innovation and deliver digital success. We strive to provide our clients with vigilant value and earn their confidence in our services.Position:We are currently on the lookout for an Enthusiastic and Operationally Strong Individual for the role of experienced Cold Calling Specialist at our office based in Lahore. The incumbent should have the below-mentioned skillset, expertise and experience in the field.Education/Qualification: Matric, O levels or aboveExperience: 2 to 4 years of experience, preferably in the US Market and Digital Marketing or IT Industry.Timings: Willing and flexible to work in the evening or night shifts (Mon-Fri)Responsibilities, Duties and Skills required:<ul><li>Engage with qualified leads and utilize exceptional closing techniques to convert prospects into long-term clients.</li><li>Build and maintain strong relationships with clients, ensuring their needs are understood and addressed. Act as the main point of contact throughout the final stages of the sales process.</li><li>Conduct in-depth consultations with potential clients to understand their business objectives and propose tailored digital marketing solutions that align with their goals.</li><li>Ability to establish rapport with clients and maintain long-term relationships, providing ongoing support and identifying upsell opportunities.</li><li>Regularly follow up with potential clients to move deals forward and ensure high closure rates.</li><li>Consistently meet or exceed individual and team sales targets. Take ownership of the sales pipeline to ensure timely and effective follow-up and conversion.</li><li>Accurately track sales activities, report on pipeline progress, and provide feedback to management on opportunities and challenges.</li><li>Use strong negotiation skills to handle client objections and close high-value deals.</li><li>Experience with CRM tools and sales tracking systems to manage the sales process and monitor progress.</li><li>Work closely with the marketing and customer support teams to ensure a seamless transition for clients after the sale is closed.</li></ul>Perks &amp; Benefits:<ul><li>Market Competitive Salary</li><li>Commissions</li><li>Paid Leaves</li><li>Medical Facility</li><li>Fitness / Gym Allowance</li><li>Remote Work (if needed)</li><li>Employee Development Trainings</li><li>Annual Dinner</li><li>Fun Trips</li><li>Work/Life Balance</li><li>Subsidized Lunch</li><li>Annual Performance Appraisals</li><li>Promotions</li><li>Employee of the Month rewards</li><li>Sports Activities</li><li>Occasional meal incentives</li></ul>Hit the application button, apply with confidence and we will meet you during the shortlisting process!Job Type: Full-timePay: Rs60,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Please rate your spoken English out of 10.</li><li>Your degree completion month and CGPA?</li><li>Which industry and domain you are experienced in? Please explain in detail with the tools as well.</li><li>Your notice period and reason to switch to a new role?</li><li>Your area of residence in Lahore?</li><li>Please share your LinkedIn account link. </li></ul>License/Certification:<ul><li>LinkedIn Account (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

ibex

<div>
 
 ibex. Pakistan is hiring Customer Success Specialist in Lahore for a leading international eCommerce client (US &amp; UK region).
 
 
 This opportunity is ideal for individuals looking to build a career in call center jobs in Lahore, customer service, and international support roles. You will be responsible for assisting global customers with their queries related to orders, deliveries, returns, refunds, and account support.
 
 
 This is a non-sales role, focused on delivering exceptional customer experience and issue resolution.
 
 
 &nbsp;
 
 <ul>
 <li>
 Handle high-volume inbound calls, chats, and emails from US &amp; UK customers
 </li>
 <li>
 Assist with order tracking, delivery updates, returns, refunds, and account-related queries
 </li>
 <li>
 Provide accurate information regarding products, pricing, shipping, and policies
 </li>
 <li>
 Deliver first-call resolution (FCR) through effective problem-solving
 </li>
 <li>
 Maintain a professional, empathetic, and customer-first approach
 </li>
 <li>
 Follow client SOPs, quality standards, and compliance guidelines
 </li>
 <li>
 Use CRM systems to log interactions and manage customer cases
 </li>
 <li>
 Achieve KPIs including CSAT, NPS, AHT, and Quality Scores
 </li>
 <li>
 Escalate complex issues appropriately while ensuring customer satisfaction
 </li>
 </ul>
 
 
 Stay updated on process changes and system updates
 
 
 
 &nbsp;
 
 <ul>
 <li>
 Excellent English communication skills (mandatory)
 </li>
 <li>
 Ability to communicate with US &amp; UK customers (neutral/American/British accent preferred)
 </li>
 <li>
 Minimum Matric / O Levels (Bachelor&rsquo;s preferred)
 </li>
 <li>
 Strong problem-solving and interpersonal skills
 </li>
 <li>
 Basic knowledge of Microsoft Office / Google Workspace
 </li>
 <li>
 Ability to multitask across CRM tools and communication platforms
 </li>
 <li>
 Experience in international call center or eCommerce support is a plus
 </li>
 <li>
 Fresh candidates seeking call center jobs in Lahore are encouraged to apply
 </li>
 <li>
 Must be 18+ with valid CNIC
 </li>
 </ul>
</div>

Taraki

<div>
 
 Our client
 
 Flowtel Networks
 
 is hiring a USA Call Center in Lahore.
 
 
 Flowtel Networks is hiring Call Center Agents for a night shift, office-based role. The ideal candidate should have good communication skills and the ability to handle calls professionally for international customers.
 
 Key Responsibilities:
 
 Handle inbound/outbound calls professionally
 
 Communicate clearly with international customers
 
 Follow company scripts and call procedures
 
 Maintain call quality and customer satisfaction
 
 Meet daily/weekly performance targets
 
 Requirements:
 
 Basic to good English communication skills
 
 Prior call center experience is a plus (but not mandatory)
 
 Willingness to work night shift
 
 Must be comfortable with office-based job
 
 Punctual, disciplined, and professional attitude
 
 What We Offer:
 
 Fixed salary + performance-based incentives
 
 Professional and friendly work environment
 
 Growth opportunities within the company
 
 Proper training (if required)
</div>

USA Call Center - Flowtel Networks

I Tech

Call Center Agent &ndash; US Telesales (Truck Dispatch) | Night Shift | LahoreFreshers Welcome | High Commission | Immediate HiringWe are hiring Call Center Agents for a US Telesales Truck Dispatch Campaign in Lahore. This is a great opportunity for freshers and experienced candidates to start a career in a fast-growing BPO and logistics sales industry.Location: DHA Phase 06, Lahore (On-site)Job Type: Full-Time | Night Shift (06:00 PM &ndash; 03:00 AM) Working Days: Monday &ndash; Friday | Weekends OffSalary: PKR 35,000 &ndash; 45,000 + Uncapped CommissionJob OverviewAs a Call Center Agent &ndash; US Telesales, you will connect with US-based customers, promote truck dispatch services, and close sales. This role is ideal for candidates looking for call center jobs in Lahore, night shift jobs, and telesales opportunities with high earning potential.Key Responsibilities<ul><li>Make outbound calls to US customers for truck dispatch services</li><li>Generate leads and convert them into sales</li><li>Maintain daily follow-ups and sales pipeline</li><li>Achieve and exceed sales targets</li></ul>Requirements<ul><li>Intermediate / Bachelor&rsquo;s (Preferred)</li><li>Strong English communication skills</li><li>Confident, energetic, and target-driven personality</li><li>Freshers and experienced candidates can apply</li><li>Willing to work night shift</li></ul>Why Join Us<ul><li>Paid training with live call support</li><li>High commission structure with unlimited earning potential</li><li>Professional and growth-oriented work environment</li><li>Fixed weekends off (Saturday &amp; Sunday)</li><li>Fast hiring process with immediate joining</li></ul>Apply NowIf you are looking for call center jobs in Lahore, US telesales jobs, or night shift jobs for freshers, apply today and start your career immediately.Limited positions available.Pay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Call Center Agent – US Telesales (Truck Dispatch) | Night Shift | Lahore

Alfa HR Consultancy

<div>
 
 
 
 Company Description
 
 
 
 
 
 
 Alfa HR Consultancy is an established firm in Lahore, Pakistan, offering HR consultancy, executive search, recruitment, employee outsourcing, freelancing, payroll management, and training &amp; development services. With a network of offices across Pakistan, we specialize in sourcing professionals, skilled, and semi-skilled workers for various industries.
 
 
 
 
 
 
 
 
 
 Role Description
 
 
 
 
 
 
 This is a full-time on-site role for a Call Center Representative at Alfa HR Consultancy in Lahore. The Call Center Representative will be responsible for handling customer inquiries, providing excellent customer support, ensuring customer satisfaction, and utilizing computer literacy skills to navigate systems and databases.
 
 
 
 
 
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 
 
 Customer Service Representatives and Customer Support skills
 
 
 </li>
 <li>
 
 
 Experience in maintaining high levels of Customer Satisfaction
 
 
 </li>
 <li>
 
 
 Strong Interpersonal Skills
 
 
 </li>
 <li>
 
 
 Computer Literacy with proficiency in relevant software
 
 
 </li>
 <li>
 
 
 Excellent communication skills, both verbal and written
 
 
 </li>
 <li>
 
 
 Ability to multitask and work efficiently in a fast-paced environment
 
 
 </li>
 <li>
 
 
 Previous experience in a call center or customer service role is preferred
 
 
 </li>
 <li>
 
 
 High school diploma or equivalent required, college degree a plus
 
 
 </li>
 </ul>
</div>

Call Center Representative

Explore 62+ Call center specialist in Lahore this June. Find roles across top companies and apply now to boost your career.

62 call center specialist jobs In Lahore

Cold Calling Specialist

Customer Success Specialist (US & UK Region)

Cold Calling Specialist

Customer Success Specialist (US & UK Region)

USA Call Center - Flowtel Networks

Call Center Agent – US Telesales (Truck Dispatch) | Night Shift | Lahore

Call Center Representative