customer success specialist Jobs in Lahore

customer success specialist

call center agent

customer service representative Jobs in Lahore

customer service representative

customer service agent

customer services representative Jobs in Lahore

customer services representative

call center specialist

I Tech

Call Center Freshers &ndash; U.S. Telesales Campaign (Night Shift) | LahoreLocation: DHA Phase 6, Lahore (On-site) Shift: 7:00 PM &ndash; 4:00 AM (Monday&ndash;Friday) Off Days: Saturday &amp; Sunday Job Type: Full-Time Salary: Rs. 35,000 &ndash; 45,000 + IncentivesAbout the RoleWe are hiring Call Center Freshers for our U.S. Telesales Campaigns, including Truck Dispatch and related services. If you speak good English and feel confident communicating with people, this is your chance to start a professional international telesales career with training, support, and growth opportunities.No prior experience required &mdash; full training will be provided.Key Responsibilities<ul><li>Make outbound calls to U.S. clients (Dispatch &amp; Financial Services)</li><li>Communicate clearly and professionally with clients</li><li>Maintain accurate call logs and manage follow-ups</li><li>Achieve daily and monthly sales performance targets</li></ul>Requirements<ul><li>Fluent spoken English &mdash; mandatory</li><li>Confident, energetic, and goal-oriented personality</li><li>Freshers are strongly encouraged to apply</li><li>Must be comfortable working night shift (U.S. hours) &mdash; on-site in DHA Phase 6, Lahore</li></ul>Benefits<ul><li>Fixed salary + attractive sales incentives</li><li>Saturday &amp; Sunday off for work-life balance</li><li>Complete training and skill development</li><li>Supportive, professional, and growth-focused work environment</li><li>Fast-track promotions to Senior Sales or Team Lead roles</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Call Center Freshers – U.S. Telesales Campaign (Night Shift) | Lahore

Call Center Freshers &ndash; U.S. Telesales Campaign (Night Shift) | LahoreLocation: DHA Phase 6, Lahore (On-site) Shift: 7:00 PM &ndash; 4:00 AM (Monday&ndash;Friday) Off Days: Saturday &amp; Sunday Job Type: Full-Time Salary: Rs. 35,000 &ndash; 45,000 + IncentivesAbout the RoleWe are hiring Call Center Freshers for our U.S. Telesales Campaigns, including Truck Dispatch. If you speak good English and are confident when talking to people, this is the perfect opportunity to start your international telesales career with full training and growth opportunities.No prior experience is required &mdash; we&rsquo;ll train you to succeed!Key Responsibilities<ul><li>Make outbound calls to U.S. clients (Dispatch &amp; Financial Services)</li><li>Communicate clearly and build client relationships</li><li>Maintain accurate call logs and follow-ups</li><li>Achieve daily and monthly sales targets</li></ul>Requirements<ul><li>Fluent spoken English &mdash; mandatory</li><li>Confident, energetic, and target-driven personality</li><li>Freshers are strongly encouraged to apply</li><li>Must be comfortable working night shift (U.S. hours) on-site in DHA Phase 6, Lahore</li></ul>Benefits<ul><li>Fixed salary + attractive incentives</li><li>Saturday &amp; Sunday off</li><li>Complete training &amp; career development</li><li>Supportive and professional work environment</li><li>Fast promotion to Senior Sales or Team Lead roles</li></ul>If you&rsquo;re a confident English speaker ready to start your telesales career &mdash; Apply Now!Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Tkxel

<div>
 
 Role Summary:
 
 
 
 We are looking for a vigilant Call Centre Operations Specialist to monitor our real-time performance. You will track key metrics, ensure smooth operations, and make quick adjustments to maintain service levels. This role is vital for keeping our call centre running efficiently and effectively.
 
 
 
 Key Responsibilities:
 
 
 
 
 Live Monitoring:
 
 Watch call queues, agent availability, and system performance in real-time.
 
 
 Performance Tracking:
 
 Keep an eye on important metrics like wait times, dropped calls, and agent productivity.
 
 
 Quick Adjustments:
 
 Take immediate action to manage call volume changes, agent schedules, or system alerts to meet targets.
 
 
 Issue Escalation:
 
 Promptly report any technical problems or major service disruptions to IT or management.
 
 
 Basic Reporting:
 
 Help create daily or intraday reports on call centre performance.
 
 
 Team Communication:
 
 Clearly communicate operational updates and instructions to team leaders and agents.
 
 
 
 
 Requirements
 
 
 
 What We're Looking For:
 
 
 
 
 Experience:
 
 1-2+ years in a call centre, ideally in a role involving customer service, real-time monitoring, or operations support.
 
 
 
 Education:
 
 A Bachelor's degree is preferred, but relevant experience is highly valued.
 
 
 
 Shift timings:
 
 Morning with weekends on (Alternate day off)
 
 
 Skills:
 
 
 Good understanding of call centre operations and common metrics (e.g., Service Level, AHT, Abandon Rate).
 
 Able to make quick, sensible decisions under pressure.
 
 Comfortable with call centre software and MS Excel.
 
 Strong attention to detail and active listening skills
 
 Good communication skills.
 
 
 
 Why Join Us?
 
 
 
 Be a key player in ensuring our customers get great service.
 
 Work in a dynamic and supportive team environment.
 
 Competitive salary and opportunities for growth.
 
 
 
</div>

Call Centre - Operations Specialist

ANALTYTICA

Job Title: Call Center Representative (Night Shift &ndash; Outbound / Inbound Calls) Company: ATU Logistics Location: DHA Phase 6, Lahore Shift: Night Shift | 7:30 PM &ndash; 4:30 AM (Monday to Friday)About the Role: ATU Logistics is hiring Call Center Agents / Customer Service Representatives for our night shift team in Lahore. The role involves handling inbound and outbound international calls, assisting clients, providing shipment updates, and ensuring excellent customer support and sales follow-ups.Key Responsibilities:<ul><li>Handle customer calls, respond to inquiries, and resolve issues efficiently.</li><li>Make outbound calls for follow-ups, confirmations, and client communication.</li><li>Maintain accurate records in CRM / call management systems.</li><li>Coordinate with sales, dispatch, and operations teams.</li><li>Promote company services and ensure customer satisfaction.</li></ul>Requirements:<ul><li>Experience in a call center / BPO / customer service role (US or Canada market preferred).</li><li>Excellent English communication and listening skills.</li><li>Strong problem-solving, multitasking, and typing abilities.</li><li>Basic knowledge of computer systems and CRM tools.</li><li>Available for full-time night shift (on-site &ndash; Lahore).</li></ul>Why Join Us:<ul><li>Competitive salary + incentives based on performance.</li><li>Friendly and professional work environment.</li><li>Career growth and training opportunities in logistics and customer service.</li></ul>Job Type: Full-time | On-site (Lahore) Keywords: Call Center Agent, CSR, Customer Service Representative, Call Center Jobs in Lahore, Night Shift Jobs, BPO Jobs, Outbound Sales, Inbound Calls, Customer Support, US Campaign, International Call Center, English Call Center Jobs, ATU Logistics Careers.Job Type: Full-timeWork Location: In person

Call Center Representative (Night Shift – Outbound / Inbound Calls)

Code Flairs

About the RoleWe are seeking an experienced and dynamic Call Center Manager to lead our SEO / Digital Marketing campaign team. The ideal candidate will have a strong background in managing outbound and inbound teams, driving performance, and optimizing processes to achieve campaign goals.Key Responsibilities<ul><li>Supervise, coach, and motivate call center agents working on SEO and digital marketing campaigns.</li><li>Monitor daily operations and ensure team KPIs and quality standards are met.</li><li>Develop and implement performance improvement strategies.</li><li>Coordinate with the marketing and sales teams to align call strategies with campaign goals.</li><li>Prepare reports on team performance and suggest data-driven improvements.</li><li>Manage scheduling, attendance, and overall call center efficiency during the night shift.</li></ul>Requirements<ul><li>Proven experience as a Call Center Manager or Team Lead (preferably in digital marketing or SEO campaigns).</li><li>Excellent communication, leadership, and problem-solving skills.</li><li>Strong understanding of call center metrics, CRM tools, and performance analysis.</li><li>Ability to manage a night shift team effectively.</li><li>Bachelor&rsquo;s degree in Marketing, Business Management, or a related field preferred.</li></ul>What We Offer<ul><li>Competitive salary (PKR 150,000 &ndash; 200,000).</li><li>Growth opportunities in a fast-paced digital marketing environment.</li><li>Supportive management and performance-driven culture.</li></ul>To Apply:You may directly approach on WhatsApp too (03254283182).Mention applied position then share resume.Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>Are you comfortable working in night shift?</li></ul>Work Location: In person

Call Center Manager – SEO / Digital Marketing Campaign

Momin Solutions

Job Title: Outbound Call Center Agent (SEO / Digital Marketing Campaign)Location: Johar Town, Lahore/ On-SiteJob Type: Full-time-Experience Required: Minimum 1 year in a call center environment (Outbound)-Preferred Experience: Experience with SEO or Digital Marketing campaign salesJob Summary:We are seeking an enthusiastic and results-driven Outbound Call Center Agent to join our growing team. The ideal candidate must have prior experience in the call center industry and a proven track record in outbound sales or lead generation. Experience working on SEO or Digital Marketing campaigns is a strong plus. You will be responsible for engaging potential clients over the phone, presenting digital marketing services, and generating qualified leads or sales.Key Responsibilities:-Make outbound calls to potential leads from provided databases or cold leads.-Effectively communicate the value of our SEO and Digital Marketing services to prospective clients.-Qualify leads based on campaign-specific criteria and transfer or schedule follow-ups with the sales team.-Meet daily/weekly/monthly call and conversion targets.-Accurately maintain records of interactions and lead statuses in CRM or tracking systems.-Handle objections professionally and remain focused on target achievement.-Continuously update knowledge of campaign goals, product offerings, and scripts.Required Skills &amp; Qualifications:-Minimum 1 year of experience in a call center (outbound calling is a must).-Strong verbal communication skills in English with a confident and persuasive tone.-Ability to work in a fast-paced, target-driven environment.-Familiarity with cold calling, lead generation, or tele-sales processes.-Basic computer skills and ability to navigate CRM systems or call software.Preferred: Prior experience in selling or promoting SEO, Google Ads, or digital marketing services.Job Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>Do you have experience in Cold Calling?</li></ul>Work Location: In person

Outbound Call Center Agent ( SEO/Digital Marketing campaign)

Tech zone consultancy

About the Company:Travels Hook (Pvt) Ltd is a UK-based travel brand operating a professional call center in Lahore. We specialize in Umrah and travel services and are looking for a confident and organized Female HR Executive to manage recruitment, employee relations, and HR operations for our growing call center team.Key Responsibilities:<ul><li>Manage end-to-end recruitment for call center agents (posting, screening, interviews, and onboarding).</li><li>Maintain employee records, attendance, and performance tracking.</li><li>Conduct training sessions, orientations, and employee engagement activities.</li><li>Prepare and manage HR documentation, policies, and reports.</li><li>Support management with staffing, performance reviews, and retention planning.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in HR, Business, or a related field.</li><li>1&ndash;2 years of HR experience (preferably in a Call Center or BPO setup).</li><li>Excellent communication, coordination, and interpersonal skills.</li><li>Confident, career-oriented female candidate preferred.</li><li>Must be comfortable working night shift (US/UK timings).</li><li>Familiar with Indeed, LinkedIn, and online hiring platforms.</li></ul>What We Offer:<ul><li>Competitive salary + monthly performance bonuses.</li><li>Professional and safe office environment (female-friendly).</li><li>Career growth and learning opportunities.</li><li>Recognition and rewards for high performance.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs60,000.00 per monthWork Location: In person

Female HR Executive – Call Center (Evening -Night Shift | Lahore)

Explore 424+ Call center specialist in Lahore this November. Find roles across top companies and apply now to boost your career.

424 call center specialist jobs IN Lahore

Call Center Freshers – U.S. Telesales Campaign (Night Shift) | Lahore

Call Center Freshers – U.S. Telesales Campaign (Night Shift) | Lahore

Call Centre - Operations Specialist

Call Center Representative (Night Shift – Outbound / Inbound Calls)

Call Center Manager – SEO / Digital Marketing Campaign

Outbound Call Center Agent ( SEO/Digital Marketing campaign)

Female HR Executive – Call Center (Evening -Night Shift | Lahore)