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card fulfillment manager

dopay

<div>
 
 Role Summary
 
 
 
 The Card Fulfillment Manager oversees the production, personalization, and distribution of payment cards. You will manage relationships with third-party vendors (card manufacturers and personalizers), monitor inventory levels in Hubs and Distribution Points, ensure compliance with security standards (PCI-DSS), and optimize Hubs and Distribution Points processes to enhance the cardholder's delivery experience.
 
 
 
 Requirements
 
 
 
 
 Key Responsibilities
 
 
 
 
 Procurement &amp; Vendor Negotiation:
 
 Lead the procurement process for card plastics and consumables. Negotiate pricing, contract terms, and Service Level Agreements (SLAs) with external card bureaus and carriers to ensure cost-efficiency without compromising quality.
 
 
 
 PO &amp; Financial Management:
 
 Own the Purchase Order (PO) lifecycle for the department. Issue, track, and reconcile POs with card providers, ensuring all invoices align with delivered goods and negotiated rates.
 
 
 
 Vendor Management:
 
 Serve as the primary point of contact for external partners. Monitor performance against SLAs regarding production lead times, quality control, and data security.
 
 
 
 Inventory Control:
 
 Manage stocks of raw card plastics, carriers (the paper the card is attached to), and collateral (inserts/envelopes). Forecast demand to prevent stockouts of specific card designs. Monitor the stock level of the Distribution Points.
 
 
 
 Hub-and-Spoke Distribution:
 
 Design and oversee the logistics flow between the Central Hub (Warehouse), Regional Hubs, and last-mile Distribution Points.
 
 
 
 Inventory Rebalancing:
 
 Monitor stock levels across all nodes in the network. Execute Inter-Hub Transfers (IHTs) to move surplus stock from low-demand areas to high-demand regions, minimizing "dead stock."
 
 
 
 Dynamic Replenishment:
 
 Establish "Reorder Points" (ROP) for each specific hub based on local lead times and historical demand. Ensure that no Distribution Point falls below safety stock levels.
 
 
 
 Reverse Logistics:
 
 Manage the consolidation of expired, defective, or "return-to-sender" cards from various hubs back to a central point for secure destruction and recycling.
 
 
 
 Production Oversight:
 
 Ensure the daily file transmission for card personalization is successful and that data integrity is maintained between the bank's core system and the vendor.
 
 
 
 Security &amp; Compliance:
 
 Ensure all fulfillment processes comply with Mastercard and Meeza regulations and PCI-DSS requirements for handling sensitive PII (Personally Identifiable Information).
 
 
 
 Skills &amp; Qualifications
 
 
 
 
 Experience:
 
 5+ years in Banking Operations, Card Services, Procurement, or Supply Chain Management.
 
 
 
 Procurement Expertise:
 
 Proven experience in strategic sourcing, vendor negotiation, and managing PO systems within a corporate or banking environment.
 
 
 
 Analytical Skills:
 
 Proficiency in Excel to track shipping volumes, error rates, unit costs, and procurement budgets.
 
 
 
 Communication:
 
 Advanced negotiation and interpersonal skills to manage high-value vendor contracts and cross-departmental stakeholders.
 
 
 
 Technical Knowledge:
 
 Familiarity with EMV chip technology, card personalization files, and mailing systems preferred.
 
 
 
 Compliance:
 
 Understanding of PCI-DSS, KYC, and AML regulations related to card shipping and vendor data handling is an advantage.
 
 
 
 Benefits
 
 
 
 
 
 Why Join dopay?
 
 
 
 
 <ul>
 <li>
 Be part of a mission-driven company that is transforming payroll and financial inclusion for workers in emerging markets
 </li>
 <li>
 Work with a dynamic and diverse team focused on innovation, growth, and delivering value to our clients and their employees
 </li>
 <li>
 Competitive salary and benefits, with opportunities for career growth and professional development
 
 
 </li>
 </ul>
 If you are a proactive, data-driven marketer who thrives on building customer relationships and driving long-term value, we'd love to hear from you. Apply today to join dopay and make a meaningful impact on financial inclusion!
</div>

Card Fulfillment Manager

<div>Role Summary
The Card Fulfillment Manager oversees the production, personalization, and distribution of payment cards. You will manage relationships with third-party vendors (card manufacturers and personalizers), monitor inventory levels in Hubs and Distribution Points, ensure compliance with security standards (PCI-DSS), and optimize Hubs and Distribution Points processes to enhance the cardholder's delivery experience. 
Requirements 
Key Responsibilities 
Procurement &amp; Vendor Negotiation: Lead the procurement process for card plastics and consumables. Negotiate pricing, contract terms, and Service Level Agreements (SLAs) with external card bureaus and carriers to ensure cost-efficiency without compromising quality.
PO &amp; Financial Management: Own the Purchase Order (PO) lifecycle for the department. Issue, track, and reconcile POs with card providers, ensuring all invoices align with delivered goods and negotiated rates.
Vendor Management: Serve as the primary point of contact for external partners. Monitor performance against SLAs regarding production lead times, quality control, and data security.
Inventory Control: Manage stocks of raw card plastics, carriers (the paper the card is attached to), and collateral (inserts/envelopes). Forecast demand to prevent stockouts of specific card designs. Monitor the stock level of the Distribution Points. 
Hub-and-Spoke Distribution: Design and oversee the logistics flow between the Central Hub (Warehouse), Regional Hubs, and last-mile Distribution Points. 
Inventory Rebalancing: Monitor stock levels across all nodes in the network. Execute Inter-Hub Transfers (IHTs) to move surplus stock from low-demand areas to high-demand regions, minimizing &quot;dead stock.&quot; 
Dynamic Replenishment: Establish &quot;Reorder Points&quot; (ROP) for each specific hub based on local lead times and historical demand. Ensure that no Distribution Point falls below safety stock levels. 
Reverse Logistics: Manage the consolidation of expired, defective, or &quot;return-to-sender&quot; cards from various hubs back to a central point for secure destruction and recycling.
Production Oversight: Ensure the daily file transmission for card personalization is successful and that data integrity is maintained between the bank&rsquo;s core system and the vendor. 
Security &amp; Compliance: Ensure all fulfillment processes comply with Mastercard and Meeza regulations and PCI-DSS requirements for handling sensitive PII (Personally Identifiable Information). 
Skills &amp; Qualifications
Experience: 5+ years in Banking Operations, Card Services, Procurement, or Supply Chain Management.
Procurement Expertise: Proven experience in strategic sourcing, vendor negotiation, and managing PO systems within a corporate or banking environment.
Analytical Skills: Proficiency in Excel to track shipping volumes, error rates, unit costs, and procurement budgets.
Communication: Advanced negotiation and interpersonal skills to manage high-value vendor contracts and cross-departmental stakeholders.
Technical Knowledge: Familiarity with EMV chip technology, card personalization files, and mailing systems preferred.
Compliance: Understanding of PCI-DSS, KYC, and AML regulations related to card shipping and vendor data handling is an advantage. 
Benefits 
 
Why Join dopay?<ul>
<li>Be part of a mission-driven company that is transforming payroll and financial inclusion for workers in emerging markets.</li>
<li>Work with a dynamic and diverse team focused on innovation, growth, and delivering value to our clients and their employees.</li>
<li>Competitive salary and benefits, with opportunities for career growth and professional development.</li>
</ul>If you are a proactive, data-driven marketer who thrives on building customer relationships and driving long-term value, we&rsquo;d love to hear from you. Apply today to join dopay and make a meaningful impact on financial inclusion!</div>

Breadfast

<div>
 
 
 Role Objectives :
 
 
 
 The Assistant Fulfillment Point Manager is responsible for managing the dark stores on ground, in terms of order
 
 
 fulfillment, quality control, and logistics, and will coordinate closely with the customer service and the Dark Store &amp;
 
 
 Last Mile Operations Manager.
 
 
 
 
 
 
 Roles &amp; Responsibilities:
 
 
 <ul>
 <li>
 Assist in managing FP Operations on the ground.
 </li>
 <li>
 Ensure orders are being filled and shipped timely and accurate.
 </li>
 <li>
 Prevents product damage and shrinkage, accidents, and occupational hazards.
 </li>
 <li>
 Effectively monitors the flow of goods through the stock management system.
 </li>
 <li>
 Maintain a clean and safe work environment.
 </li>
 <li>
 Prepares necessary SOPs for fulfillment processes.
 </li>
 <li>
 Assist in analyzing current operations and make recommendations on ways to improve.
 </li>
 <li>
 Maintain the highest standards of customer service by immediately attending to and resolving customer issues.
 </li>
 </ul>
 
 
 
 
 
 REQUIRED EDUCATION, KNOWLEDGE, AND SKILLS :
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree
 </li>
 <li>
 Knowledge of warehouse software packages and MS Office proficiency.
 </li>
 <li>
 Analytical thinking skills.
 </li>
 <li>
 High attention to detail.
 </li>
 <li>
 Problem solving skills.
 </li>
 <li>
 Good command of the English language.
 </li>
 <li>
 Multi-functional team leadership skills.
 </li>
 <li>
 Conflict resolution skills.
 </li>
 <li>
 Able to work on shift basis.
 </li>
 </ul>
 
 
</div>

Assistant Dark Store Manager

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
Do you aim to have a dynamic impact on the world? 
Are you up for creating solutions and solving tomorrow&rsquo;s problems today? Then we have the opportunity for you! 
 
We are looking to hire an ICQA Area Manager to be part of our fulfillment centre Inventory Control and Quality Assurance (ICQA) team. Our fulfillment centres sit at the heart of Amazon&rsquo;s rapidly growing operations network: they are where we manage our fast-moving inventory. In each fulfillment centre, our teams stow deliveries, pick products, package them up and ship them out; each of these groups have played their part in taking us where we are today. 
 
These fulfillment centres are fast-paced and high reward environments, where adherence to policies and procedures is key. We need the right type of leader to ensure that we deliver as reliably as ever to our customers, while making sure our teams deliver on customer obsession. 
 
Key job responsibilities 
<ul><li>Lead and supervise a team of hourly associates in Inventory Control/Quality Assurance operations within the fulfilment centre:</li><li>Support safety programs and compliance to ensure a safe work environment for all associates</li><li>Coordinate inventory control maintenance and random counts in accordance with network count strategies, ensuring compliance and consistency with SOX</li><li>Measure quality, inventory integrity, and accuracy while providing proactive feedback to the operations management team</li><li>Conduct shift planning and forecasting, alongside assigning and directing work</li><li>Plan for and identify root causes of inventory deviation, via cause and effect analysis</li><li>Support network-wide fulfilment &amp; operations-focused quality initiatives</li><li>Review and analyse customer complaints and process defect data, followed by development of corresponding action plans to reduce future incidents</li><li>Drive process improvements and develop team members&rsquo; ability to keep pace with our rapid growth, while motivating others and reducing employee turnover</li><li>Appraise the performance of team members; developing, rewarding and coaching employees</li></ul></div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>Bachelor's degree in STEM field</li><li>3+ years of supply chain experience, or Master's degree</li><li>Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in SQL Server/MySQL</li><li>Experience leading and influencing your team or organization</li><li>Experience in team management</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience in production or post production processes and facilities</li><li>Knowledge of Lean Six Sigma and process improvement methodologies</li><li>Experience driving collaborative projects from conception to delivery</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Inventory Control and Quality Assurance Area Manager, AMET ICQA

WOROOD

<div>
 <ul>
 <li>
 The Operations Team Leader is responsible for leading daily operational and fulfillment activities to ensure timely order dispatch, high accuracy, efficient resource utilization, and compliance with company quality standards. This role bridges strategy and execution by translating operational plans into daily actions and measurable results.
 
 
 
 </li>
 </ul>
 Core Responsibilities
 
 
 1. Daily Operations Management
 
 
 <ul>
 <li>
 Oversee end-to-end order processing from order release to final dispatch
 </li>
 <li>
 Ensure daily dispatch targets are met based on order volume and SLAs
 </li>
 <li>
 Plan manpower allocation according to workload and peak periods
 </li>
 <li>
 Monitor workflow efficiency and remove operational bottlenecks
 </li>
 <li>
 Ensure system data accuracy (order status, inventory movement, dispatch confirmation)
 
 
 
 </li>
 </ul>
 2. Team Leadership &amp; Supervision
 
 
 <ul>
 <li>
 Supervise Operations Specialists, Fulfillment, Packing, and QC teams
 </li>
 <li>
 Assign daily tasks and clearly communicate priorities and deadlines
 </li>
 <li>
 Conduct daily briefings and end-of-day reviews
 </li>
 <li>
 Coach team members to improve productivity and accuracy
 </li>
 <li>
 Manage attendance, shifts, rotations, and task coverage
 
 
 
 </li>
 </ul>
 3. Quality Control &amp; Compliance
 
 
 <ul>
 <li>
 Ensure all orders meet company quality, packing, and branding standards
 </li>
 <li>
 Reduce picking, packing, and dispatch errors
 
 
 
 </li>
 </ul>
 2 / 3
 
 
 <ul>
 <li>
 Implement and enforce SOPs and operational guidelines
 </li>
 <li>
 Conduct random audits on packed and dispatched orders
 </li>
 <li>
 Ensure health, safety, and warehouse compliance standards are followed
 
 
 
 </li>
 </ul>
 4. Performance Monitoring &amp; KPIs
 
 
 <ul>
 <li>
 Track and analyze KPIs such as:
 </li>
 <li>
 Orders dispatched per day
 </li>
 <li>
 Order accuracy rate
 </li>
 <li>
 Team productivity and efficiency
 </li>
 <li>
 Prepare daily, weekly, and monthly performance reports
 </li>
 <li>
 Identify performance gaps and create corrective action plans
 
 
 
 </li>
 </ul>
 5. Process Improvement &amp; Optimization
 
 
 <ul>
 <li>
 Identify inefficiencies in workflows and propose improvements
 </li>
 <li>
 Support automation, system upgrades, and process standardization
 </li>
 <li>
 Reduce operational costs without impacting quality or delivery timelines
 </li>
 <li>
 Improve space utilization and picking/packing flow
 
 
 
 </li>
 </ul>
 6. Cross-Functional Coordination
 
 
 <ul>
 <li>
 Coordinate with Customer Service to resolve order issues and escalations
 </li>
 <li>
 Work closely with Inventory, IT, and Finance teams to ensure data alignment
 </li>
 <li>
 Communicate operational risks and capacity constraints to management
 </li>
 <li>
 Support sales campaigns and promotions by planning operational capacity
 
 
 
 </li>
 </ul>
 7. Problem Solving &amp; Escalation
 
 
 <ul>
 <li>
 Act as the first escalation point for operational issues
 </li>
 <li>
 Resolve urgent order delays, manpower shortages, and system errors
 </li>
 <li>
 Take immediate corrective actions during peak periods
 </li>
 <li>
 Ensure minimal operational disruption during crises
 
 
 
 </li>
 </ul>
 3 / 3
 
 
 Authority &amp; Decision-Making
 
 
 <ul>
 <li>
 Allocate manpower and assign shifts within approved limits
 </li>
 <li>
 Approve task re-prioritization based on operational needs
 </li>
 <li>
 Recommend hiring, training, or disciplinary actions
 </li>
 <li>
 Escalate critical risks and resource gaps to Operations Manager
 </li>
 <li>
 Required Qualifications &amp; Skills
 </li>
 <li>
 Bachelors degree in Operations, Supply Chain, Business Administration, or related field
 </li>
 <li>
 3&ndash;5 years of experience in operations, fulfillment, or logistics
 </li>
 <li>
 Minimum 1&ndash;2 years in a supervisory or team leadership role
 </li>
 <li>
 Strong leadership, communication, and decision-making skills
 </li>
 <li>
 Preferred Experience with OMS, WMS, or ERP systems
 </li>
 <li>
 Strong analytical and reporting skills
 </li>
 <li>
 Ability to work under pressure in high-volume environments
 
 
 
 </li>
 </ul>
 Work Schedule
 
 
 <ul>
 <li>
 5 working days per week
 </li>
 <li>
 Thursday and Saturday are rotational working days, based on operational needs
 
 </li>
 </ul>
</div>

Operations Team Leader

Amazon

<div>
 
 Description
 
 
 
 Are you ready to champion outstanding customer service, Amazon style?
 
 
 Are you up for creating solutions and solving tomorrow&rsquo;s problems today?
 
 
 Then we have an opportunity just for you!
 
 
 We&rsquo;re seeking an Area Manager to join our dynamic Fulfillment Center. Our Fulfillment Centers are at the heart of Amazon&rsquo;s rapidly growing Operations network: they&rsquo;re where we manage our fast-moving inventory. They&rsquo;re also where we developed our industry-leading workflows. Our teams stow deliveries, pick products, package them up and ship them out: each of these groups have played their part in taking us where we are today.
 
 
 In these facilities we&rsquo;re building the future of customer service, as we work towards becoming Earth&rsquo;s most customer-centric company. This is your chance to make history with us.
 
 
 
 About The Role And Responsibilities
 
 
 
 You&rsquo;ll be responsible as a manager for one of the main teams in your FC: receive, stow, pick, pack or ship. Along with your peers, you&rsquo;ll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.
 
 
 In the logistics team you enter and lead, we&rsquo;ll be entrusting a team of approximately 80 to 120 associates to you. You&rsquo;ll drive the training and integration of your team, while motivating and inspiring forward progress. All the while, you&rsquo;ll exercise sound judgement, making sure progress and KPI targets are worked towards and met.
 
 
 While you achieve this, you&rsquo;ll ensure motivation, engagement and performance:
 
 
 <ul>
 <li>
 You&rsquo;ll need to safeguard your team&rsquo;s safety, promoting Amazon&rsquo;s Health and Safety standards,
 </li>
 <li>
 You&rsquo;ll lead cross-functional teams, tasked with solving operational problems,
 </li>
 <li>
 You&rsquo;ll uphold Amazon&rsquo;s high standards of process quality,
 </li>
 <li>
 You&rsquo;ll maintain inventory accuracy,
 </li>
 <li>
 You&rsquo;ll strive to improve and streamline processes,
 </li>
 <li>
 You&rsquo;ll become a subject matter expert on larger FC processes and activities,
 </li>
 <li>
 You&rsquo;ll actively share and promote best practices with your colleagues and network
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 2+ years of employee and performance management experience
 </li>
 <li>
 Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
 </li>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 </li>
 <li>
 Command of English and Arabic language are required.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 1+ years of performance metrics, process improvement or lean techniques experience
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3166287
</div>

Area Manager, Fulfillment Center Operations

HSBC

<div>Main responsibilties :<ul><li>
Handle GPS GB and CMB (CIB) Card clients Program Admins, Treasurers, Finance Managers as one point contact for their Commercial Card queries / issues.</li><li>
Work in combination with other functions &ndash; Card Operations, Fraud Management, Country Teams, GPS Service Manager and Card Product Team to achieve end-to-end client fulfilment</li><li>
Facilitate the provision of technical guidance to clients for navigating e-Channels such as MiVision, Smart Data Gen, TSYS, Visa Interlink, etc</li><li><ul><li>Act as a Services champion (Subject Matter Expert) for the RMs, Sales Managers within CMB and GBM to structure the transactions and ensure and to provide service advisory solutions to the respective clients.</li></ul></li><li>
Ensure positive client experiences through support, Card Solution advice and best practices in relation to GPS Commercial Cards and that GPS is responsive to the requirements and expectations of the Global Businesses with regard to service expectation on Commercial Cards.</li><li>
Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets</li><li>
Drive and maintain regular dialogue with Global Businesses to ensure alignment of objectives and effective communication of GPS Services initiatives.</li></ul> 
Requirements:<ul><li>
Fluent French speaking is a MUST and Fluent English language command &ndash; speaking and writing</li><li>
Fairly good understanding of payments, and commercial cards.</li><li>
A passion for serving clients and managing clients, front line client engagement experience</li><li>
Ability to own issues, to be able to be in front of a client (via Video) and take ownership</li><li>
High commitment to service excellence and client relationship management</li><li>
Strong knowledge of back end operational process</li><li>
Strong interpersonal, influencing and communication skills</li><li>
Minimum 2 &ndash; 3 years in front line service, complex query handling</li></ul></div>

Commercial Cards Services Specialist- EU - GPS (French is a Must)

Explore 644+ Card fulfillment manager in Egypt this April. Find roles across top companies and apply now to boost your career.

644 card fulfillment manager jobs In Egypt

Card Fulfillment Manager

Card Fulfillment Manager

Assistant Dark Store Manager

Inventory Control and Quality Assurance Area Manager, AMET ICQA

Operations Team Leader

Area Manager, Fulfillment Center Operations

Commercial Cards Services Specialist- EU - GPS (French is a Must)