customer service representative Jobs in Egypt

customer service representative

guest relations liaison

guest relations manager

administration coordinator (front desk) Jobs in Egypt

administration coordinator (front desk)

cashier

receptionist

International Control Systems

International Control Systems Co. - ICS, established in 1997, specializes in installing, supplying, and maintaining light current systems, including a wide range of technologies from diming and lighting to CCTV and access control. The company is a leader in providing solutions for various industries and projects, focusing on quality and innovation in Cairo.Role DescriptionThis is a full-time on-site role for a Receptionist at International Control Systems Co. - ICS located in Cairo. The Receptionist will be responsible for handling phone calls, managing receptionist duties, utilizing clerical skills, maintaining communication with clients and visitors, and delivering exceptional customer service on a daily basis.Qualifications<ul><li>Phone Etiquette and Communication skills</li><li>Receptionist Duties and Clerical Skills</li><li>Customer Service skills</li><li>Strong organizational and time management skills</li><li>Proficiency in Microsoft Office applications</li><li>Ability to work well in a team environment</li><li>Previous experience in a similar role is a plus</li><li>High school diploma or equivalent</li></ul>Job Type: Full-timePay: E&pound;8,000.00 - E&pound;10,000.00 per monthLanguage:<ul><li>English (Preferred)</li></ul>Work Location: In person

Receptionist

Talent 360 ME

<div>
 We are seeking a friendly, professional, and organized Receptionist to serve as the first point of contact for our company. The ideal candidate will manage front desk operations, provide excellent customer service, and support general administrative tasks.
 
 
 <ul>
 <li>
 Greet and welcome visitors professionally and courteously
 </li>
 <li>
 Answer, screen, and forward incoming phone calls
 </li>
 <li>
 Manage scheduling and appointment booking
 </li>
 <li>
 Maintain the reception area in a tidy and presentable manner
 </li>
 <li>
 Handle incoming and outgoing mail and deliveries
 </li>
 <li>
 Assist with general administrative duties such as filing, data entry, and office supplies management
 </li>
 <li>
 Coordinate with other departments to ensure smooth office operations
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Minimum 1-3 years of experience in a receptionist or front desk role
 </li>
 <li>
 Bachelor's degree is preferred
 </li>
 <li>
 Good communication skills in English and Arabic
 </li>
 <li>
 Proficient in MS Office and basic computer skills
 </li>
 <li>
 Professional appearance and demeanor
 </li>
 <li>
 Ability to multitask and manage time effectively
 </li>
 <li>
 Residing in or near Heliopolis, Nasr City, or surrounding areas is a plus
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Social Insurance
 </li>
 <li>
 Medical Insurance
 </li>
 </ul>
</div>

LeadInTop

<div>
 
 We are looking for a professional, organized, and friendly
 
 Receptionist
 
 to be the first point of contact for our company. The ideal candidate will handle front-desk duties, manage communications, assist visitors, and ensure smooth daily operations.
 
 
 
 
 
 Requirements
 
 
 <li>
 Manage the front desk area to ensure it is organized, clean, and presentable always.
 
 </li>
 <li>
 Handle incoming and outgoing mail.
 
 </li>
 <li>
 Provide administrative support such as data entry, printing, scanning, and filing.
 
 </li>
 <li>
 Maintain office supplies inventory and place orders when needed.
 
 </li>
 <li>
 Communicate effectively with staff and management to support daily office operations.
 
 </li>
 <li>
 Follow company procedures and security protocols
 
 </li>
 <li>
 Time management
 
 </li>
 <li>
 Adaptability
 
 </li>
 <li>
 Teamwork
 
 </li>
 <li>
 Confidentiality
 
 </li>
 <li>
 Professionalism
 
 </li>
 <li>
 Bachelor&rsquo;s degree or relevant diploma preferred.
 
 </li>
 <li>
 Previous experience as a Receptionist, Front Desk Officer, or similar role is a plus.
 
 </li>
 <li>
 Excellent communication skills (verbal &amp; written).
 
 </li>
 <li>
 Strong organizational and multitasking abilities.
 
 </li>
 <li>
 Professional appearance and positive attitude.
 
 </li>
 <li>
 Proficiency in MS Office (Word, Excel, Outlook).
 
 </li>
 <li>
 Ability to handle pressure and remain calm in fast-paced environments.
 
 </li>
 <li>
 Strong attention to detail and problem-solving skills.
 
 </li>
 <li>
 Ownership is a must.
 
 
 
 
 </li>
 Benefits
 
 
 <ul>
 <li>
 Fixed shift from 10:00 am to 6:00 pm
 
 </li>
 <li>
 Basic salary
 
 </li>
 <li>
 Medical insurance
 
 </li>
 <li>
 Social insurance
 
 </li>
 <li>
 Fridays &amp; Saturdays are off
 
 </li>
 </ul>
</div>

Hilton

<div>Receptionist
Receptionist supports the Reception Manager to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. 
What will I be doing? 
Receptionist, you will support the Reception Manager to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. A Casual Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:<ul><li>
Ensure accurate and efficient processing of the Guest check in/out procedures and Guest queries</li><li>
Respond to Guest queries in a timely and efficient manner</li><li>
Ensure that both the Front Office Manager and Reception Supervisors are aware of any relevant feedback from Guests and/or other departments</li><li>
Demonstrate a high level of customer service at all times</li><li>
Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities</li><li>
Understand the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li><li>
Comply with hotel security, fire regulations and all health and safety legislation</li><li>
Attend training courses, as necessary and required</li><li>
Act in accordance with policies and procedures when working with front of house equipment and property management systems</li><li>
Assist with other departments, as necessary</li></ul>
What are we looking for? 
Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Previous experience in a customer-focused industry</li><li>
Positive attitude and good communication skills</li><li>
Commitment to delivering a high level of customer service</li><li>
Excellent grooming standards</li><li>
Ability to work on your own and as part of a team</li><li>
Competent level of IT proficiency</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Previous experience in cash handling</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Cyber Force

<div>Cairo, Egypt Hybrid Full-time</div>
 <div><h2 class="jobSectionHeader">About Cyber Force</h2>

Cyber Force is a cybersecurity consultancy delivering advisory, managed services, and operations to international clients. Our senior-led teams combine governance, engineering, and 24&times;7 response to turn cyber risk into measurable resilience.
<h2 class="jobSectionHeader">
Role Overview</h2>

We are looking for a Receptionist to serve as the first point of contact at our Cairo headquarters. You will manage front-desk operations, handle incoming communications, and provide light administrative support &mdash; all while representing the company to an international audience.
<h2 class="jobSectionHeader">
Key Responsibilities</h2>
<ul><li>Greet and direct visitors, clients, and partners professionally</li>
<li>Manage incoming phone calls and email triage</li>
<li>Handle courier, mail, and package logistics</li>
<li>Provide light administrative support (document preparation, scheduling)</li>
<li>Maintain a professional and organized reception area</li>
<li>Use AI tools (Claude, ChatGPT) for communication drafting and daily tasks</li>
<li>Coordinate visitor access and maintain visitor log</li>
<li>Support office events and meeting logistics</li>
</ul><h2 class="jobSectionHeader">Requirements</h2>
<ul><li>Bachelor&rsquo;s degree or relevant diploma</li>
<li>1&ndash;2 years receptionist, front-desk, or customer-facing experience</li>
<li>Fluent English (written and spoken)</li>
<li>Microsoft 365 proficiency</li>
<li>Demonstrated experience using LLM-based tools (Claude, ChatGPT) &mdash; this is a must</li>
<li>French language &mdash; a plus</li>
<li>Professional appearance, strong interpersonal skills, client-first mindset</li></ul></div>
 <div><h4 class="jobSectionHeader">Role details</h4>
<div>Location Cairo, Egypt
</div><div>Type Full-time
</div><div>Mode Hybrid</div></div>

<div>
 Receptionist supports the Reception Manager to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out.
 
 
 
 What will I be doing?
 
 
 
 Receptionist, you will support the Reception Manager to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. A Casual Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Ensure accurate and efficient processing of the Guest check in/out procedures and Guest queries
 </li>
 <li>
 Respond to Guest queries in a timely and efficient manner
 </li>
 <li>
 Ensure that both the Front Office Manager and Reception Supervisors are aware of any relevant feedback from Guests and/or other departments
 </li>
 <li>
 Demonstrate a high level of customer service at all times
 </li>
 <li>
 Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
 </li>
 <li>
 Understand the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
 </li>
 <li>
 Comply with hotel security, fire regulations and all health and safety legislation
 </li>
 <li>
 Attend training courses, as necessary and required
 </li>
 <li>
 Act in accordance with policies and procedures when working with front of house equipment and property management systems
 </li>
 <li>
 Assist with other departments, as necessary
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous experience in a customer-focused industry
 </li>
 <li>
 Positive attitude and good communication skills
 </li>
 <li>
 Commitment to delivering a high level of customer service
 </li>
 <li>
 Excellent grooming standards
 </li>
 <li>
 Ability to work on your own and as part of a team
 </li>
 <li>
 Competent level of IT proficiency
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous experience in cash handling
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Luxor
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

American Association for Continuous Education

<div>
 The American Association for Continuous Education is an international organization that specialises in providing continuous medical education for healthcare professionals.
 
 
 We are looking for an organized and professional "Receptionist" to join our team.
 
 
 
 
 Location: [ Nasr City]
 
 Working Hours: Full-time
 
 2 Days off ( Friday&amp; Saturday)
 
 
 Key Responsibilities:
 
 
 Greet and welcome visitors in a professional manner
 
 Answer and direct phone calls
 
 Manage appointments and scheduling
 
 Handle inquiries and provide accurate information
 
 Perform basic administrative tasks
 
 
 
 
 
 Requirements
 
 
 Requirements:
 
 
 1&ndash;2 years of experience (preferably in corporate environments)
 
 Excellent communication and interpersonal skills
 
 Presentable appearance and professional attitude
 
 Proficient in Microsoft Office
 
 Good command of English
 
 
 
 
 
 Benefits
 
 
 Benefits:
 
 
 Competitive salary
 
 Professional work environment
 
 Opportunities for growth
 
 
 ? To apply, please send your CV to: somaya.atef@amasedu.com
 
 or via WhatsApp 0201010710581
 
 
 
</div>

Receptionist  / Frontdesk

Explore 53+ Receptionist in Egypt this May. Find roles across top companies and apply now to boost your career.

53 receptionist jobs In Egypt

Receptionist

Receptionist

Receptionist

Receptionist

Receptionist

Receptionist

Receptionist / Frontdesk