customer service representative Jobs in Egypt

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PhysioSpot

Receptionist &ndash; Physiotherapy ClinicLocation: New Cairo, Egypt Clinic: PhysioSpot Physiotherapy ClinicJob SummaryWe are seeking a friendly, organized, and professional Receptionist to join our physiotherapy clinic in New Cairo. The ideal candidate will be the first point of contact for patients, responsible for managing appointments, handling patient inquiries, and ensuring smooth daily operations at the reception area.Key Responsibilities<ul><li>Greet and assist patients and visitors in a professional and welcoming manner.</li><li>Schedule and manage physiotherapy appointments and maintain the clinic calendar.</li><li>Answer phone calls, WhatsApp messages, and patient inquiries.</li><li>Register new patients and update patient records in the clinic system.</li><li>Confirm upcoming appointments and follow up on missed sessions.</li><li>Coordinate with physiotherapists regarding schedules and patient flow.</li><li>Handle payments, issue receipts, and maintain basic billing records.</li><li>Maintain an organized and clean reception area.</li><li>Assist with administrative tasks such as filing, documentation, and reporting.</li><li>Ensure a smooth and efficient patient experience from arrival to departure.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree or relevant diploma.</li><li>Previous experience in reception, customer service, or medical clinics is preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Good organizational and time-management abilities.</li><li>Basic computer skills (Microsoft Office and scheduling systems).</li><li>Professional appearance and positive attitude.</li><li>Ability to work in a fast-paced environment.</li></ul>Preferred Skills<ul><li>Experience working in medical or physiotherapy clinics.</li><li>Ability to handle multiple tasks efficiently.</li><li>Strong customer service orientation.</li></ul>Working HoursTo be discussed during the interview. please send your cv to whatsapp Number: 01012547271Job Types: Full-time, Part-time

Ethics HR

Job Responsibilities:<ul><li>Greet and welcome visitors in a friendly and professional manner.</li><li>Manage incoming phone calls and emails, directing them to the concerned department.</li><li>Handle correspondence, schedule meetings, and maintain appointment calendars.</li><li>Perform general administrative duties such as filing, photocopying, and record-keeping.</li><li>Assist with the preparation of reports, presentations, tenders and other documents.</li><li>Coordinate office supplies and ensure the reception area is tidy and presentable.</li><li>Provide support for event planning and coordination.</li><li>Handle confidential information with discretion.</li></ul>Job Requirements:<ul><li>Bachelor's degree from a reputable university.</li><li>Experience 1-2 years.</li><li>Proven experience as a Secretary, Receptionist, or similar role.</li><li>Exceptional customer service skills and professional appearance.</li><li>Familiarity with office software such as MS Office (Word, Excel, PowerPoint).</li><li>Excellent organizational and multitasking abilities.</li><li>Strong communication skills, both verbal and written.</li><li>Ability to handle confidential information appropriately.</li></ul>Job Type: Full-timeWork Location: In person

Receptionist

Al-Mansour Automotive

<div>
 
 The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the Showroom, greeting them in a polite and well-spoken manner. You will also be assigned duties as required (i.e. organization of inbound and outbound mail, administrative work, and general clerical support).
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 
 Receiving Visitors:
 
 Receive visitors and respond accurately and promptly to a broad range of questions and issues raised.
 </li>
 <li>
 
 Handling Enquiries and Correspondence:
 
 Answer the telephone and assist callers or those making a broad range of inquiries by email or mail or other means with any requests for information, directing more complex matters to colleagues as necessary. Initiate contact internally and externally regularly to convey requests, provide instructions, or obtain information
 </li>
 <li>
 
 Business Meetings/Events Arrangement:
 
 Schedule appointments, make arrangements for meetings and conferences, and organize travel plans following instructions to ensure more senior colleagues or a senior executive make the best use of their time. On behalf of a senior colleague
 </li>
 <li>
 
 Administration:
 
 Produce, update, and provide best practice support on a wide range of MS documents, databases, and other departmental systems to support the work of more senior colleagues.
 </li>
 <li>
 
 Collect Information from Customers:
 
 Collect varied and somewhat complex information and data from customers/service users by information requirement, capturing this and inputting it into relevant forms, systems, and processes.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor's Degree
 </li>
 <li>
 Fluent in English
 </li>
 <li>
 Ability to maintain a positive attitude
 </li>
 <li>
 Excellent communication skills
 </li>
 </ul>
 
 
</div>

Magnet

<div>
 
 
 Employer Overview:
 
 
 
 A premium wellness and fitness studio located in New Cairo dedicated to providing high-quality classes and a welcoming environment for clients. The studio focuses on delivering exceptional customer experiences while promoting healthy and active lifestyles.
 
 
 
 
 
 
 Job Summary:
 
 
 
 The Front Desk Receptionist is responsible for managing daily front desk operations and ensuring a smooth and positive client experience. This role involves greeting clients, managing bookings, coordinating schedules, and supporting studio operations in a professional and organized manner.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Greet and welcome clients in a friendly and professional manner upon arrival.
 </li>
 <li>
 Handle incoming phone calls, messages, and client inquiries promptly and professionally.
 </li>
 <li>
 Manage class bookings, cancellations, and schedule updates through the studio booking system.
 </li>
 <li>
 Process client payments and maintain accurate client records.
 </li>
 <li>
 Coordinate with instructors regarding class schedules and operational needs.
 </li>
 <li>
 Assist instructors with class preparation and scheduling when required.
 </li>
 <li>
 Ensure the reception area and studio entrance remain organized, clean, and presentable.
 </li>
 <li>
 Provide general administrative support related to front desk operations.
 </li>
 <li>
 Maintain a positive client experience and address basic client concerns or requests.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Undergraduate student or currently pursuing a university degree.
 </li>
 <li>
 English fluency is a MUST.
 </li>
 <li>
 0&ndash;1 year of experience in customer service, reception, hospitality, or similar roles is preferred.
 </li>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Friendly and welcoming personality
 </li>
 <li>
 Organized and detail-oriented
 </li>
 <li>
 Reliable and punctual
 </li>
 <li>
 Basic scheduling and booking management
 </li>
 <li>
 Payment handling and record keeping
 </li>
 <li>
 Basic administrative support skills
 </li>
 <li>
 Familiarity with booking systems or CRM platforms
 </li>
 <li>
 Basic proficiency in standard office software and digital tools
 </li>
 <li>
 Ability to maintain a professional and presentable front desk environment
 </li>
 <li>
 Ability to manage multiple client requests efficiently
 </li>
 <li>
 Ability to work flexible hours, including evenings or weekends when required
 </li>
 <li>
 Strong customer service orientation and problem-solving capability
 </li>
 </ul>
 
 
</div>

Receptionist (Internship)

Rixos Hotels

<div>
 
 Company Description
 
 
 
 With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.
 
 
 A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.
 
 
 Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Carry out the entry and exit procedures for guests and address any problems they may have during their stay.
 </li>
 <li>
 Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager.
 </li>
 <li>
 Carry out the check-in and check-out procedures.
 </li>
 <li>
 Monitor the VIP, COMP and HOUSE-USE during all stages.
 </li>
 <li>
 Carry out the foreign currency exchange transactions.
 </li>
 <li>
 Take over the cash register at the beginning of the shift in full from the previous shift and hand it over once the shift is completed.
 </li>
 <li>
 Enter the cash revenues of the departments into the cash register
 </li>
 <li>
 Handle guest complaints and ensure that the necessary action is taken (room change, breakdown reports, cleaning complaints etc.).
 </li>
 <li>
 Continuously monitor the hotel&rsquo;s occupancy and reservations and forward any unguaranteed optional reservations that are overdue to the Reservations Supervisor or Reservations Officer.
 </li>
 <li>
 Issue a reminder to rooms that need to check-out and, if an extension is requested, carry out the necessary procedures and inform the Housekeeping Department.
 </li>
 <li>
 Handle all breakdowns, complaints etc. at the lobby and ensure that the problem is solved.
 </li>
 <li>
 Take note of guests&rsquo; wakeup call requests.
 </li>
 <li>
 Forward guest requests to the Guests Relations Department.
 </li>
 <li>
 Read the log book and identify the jobs that need to be followed-up.
 </li>
 <li>
 Gather information about all of the events at the hotel.
 </li>
 <li>
 Has knowledge of the night audit procedures.
 </li>
 <li>
 Always greet and bid farewell to guests in a friendly manner.
 </li>
 <li>
 Exchange reports with other departments in full.
 </li>
 <li>
 Ensure that all official documents are completed in full and in an orderly manner.
 </li>
 <li>
 Provide full and accurate information to his/her managers.
 </li>
 <li>
 Take part in the Front Office Department&rsquo;s internal communication meetings and trainings.
 </li>
 <li>
 Monitor the daily occupancy rates and forecasts in order to contribute to maximising the occupancy rate at the facility.
 </li>
 <li>
 Knows whom to contact in case of an emergency such as hospitals, taxis, police etc.
 </li>
 <li>
 Pay maximum attention to representation. Is always careful as his/her attire, conduct and speech represent the facility.
 </li>
 <li>
 Take part in the Emergency Response Teams.
 </li>
 <li>
 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).
 </li>
 <li>
 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.
 </li>
 <li>
 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.
 </li>
 <li>
 Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities
 </li>
 <li>
 Carry out all other duties assigned by managers and hotel management not specified in the job description.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Education: At least a high school or vocational diploma.
 
 
 <ul>
 <li>
 Experience: At least 2 years of related work experience in the industry.
 </li>
 <li>
 Foreign Language: Sufficient level of English and Arabic to communicate effectively with guests and employees. * Courses and Training: Theoretical and practical background.
 </li>
 <li>
 Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).
 </li>
 <li>
 Skills: Expected to have technical knowledge and work experience related to the methods, techniques, and work processes in the related field. Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature
 </li>
 </ul>
</div>

Sika Corporation

<div>About the Role
<div><div>Receptionist:</div><ul><li>
Greet and welcome guests as soon as they arrive at Obour office</li><li>
Direct visitors to the appropriate person and office</li><li>
Answer, screen and forward incoming phone calls</li><li>
Provide basic and accurate information in-person and via phone/email</li><li>
Receive, sort and distribute daily mail/deliveries</li><li>
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing</li></ul><div>
E- Commerce specialist:</div><ul><li>
Implement strategies that make online transactions possible.</li><li>
Organize, develop, and execute website marketing plans.</li><li>
Follow up online orders and get feedback from E-commerce customers.</li><li>
Conduct weekly report about customer classification type to E-commerce Manager.</li><li>
Ability to work closely with different teams.</li><li>
Setting up new products on the site including writing product descriptions.</li><li>
Editing uploading imagery and completing product attribution.</li><li>
Ability to multitask and meet deadlines while maintaining attention to detail.</li><li>
Responsibility of customer payments and make sure the delivery process is done.</li></ul></div> 
<div></div>
Your Skills and Experience
<div><ul><li>Bachelors Degree, Education: Business administration grade, major marketing, minor E-Commerce , etc,</li><li>
Marketing and Sales background is a must.</li><li>
Years of experience: 3-5 years.</li><li>
Fluent English</li><li>
Excellent PC skills including strong knowledge in Microsoft Office Products.</li><li>
Good in translating from English to Arabic.</li><li>
Creative problem solver with excellent follow thru skills.</li><li>
Must be dependable logical consistent and be able to manage multiple projects.</li><li>
Positive attitude with Customer Service.</li></ul></div>
<div></div>About Sika
<div><div>Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industrial manufacturing.</div><div>
Sika has subsidiaries in 102 countries around the world and, in over 400 factories, produces innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation sector toward greater environmental compatibility. With more than 34,000 employees, the company generated sales of CHF 11.76 billion in 2024.</div></div></div>

Receptionist and E- Commerce Specialist

Talaat Moustafa Group

<div>
 
 
 Job Description:
 
 
 
 
 
 <ul>
 <li>
 Welcome visitors at the front desk by greeting, directing, and announcing them appropriately.
 </li>
 <li>
 Answer screening and forwarding incoming phone calls.
 </li>
 <li>
 Direct visitors to the appropriate person and office.
 </li>
 <li>
 Ensure the reception area is tidy and presentable, with all necessary stationery and material.
 </li>
 <li>
 Provide basic and accurate information in person and via phone/email.
 </li>
 <li>
 Maintain the buildings' security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
 </li>
 <li>
 Maintain continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Fresh graduates are welcome to apply
 </li>
 <li>
 Experience in Hotels is a plus
 </li>
 <li>
 Bachelor's Degree in any related field
 </li>
 <li>
 Good command of English both written and spoken
 </li>
 <li>
 Good communication and interpersonal skills
 </li>
 <li>
 Attention to details
 </li>
 </ul>
</div>

Front Desk Receptionist - Sales Office

Explore 22+ Receptionist in Egypt this April. Find roles across top companies and apply now to boost your career.

22 receptionist jobs In Egypt

receptionist

Receptionist

Receptionist

Receptionist (Internship)

Receptionist

Receptionist and E- Commerce Specialist

Front Desk Receptionist - Sales Office