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assistant manager, guest relations Jobs in Egypt

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receptionist

Hilton

<div>Receptionist
A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. 
 
What will I be doing? 
As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Achieve positive outcomes from Guest queries in a timely and efficient manner</li>
<li>Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</li>
<li>Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments</li>
<li>Demonstrate a high level of customer service at all times</li>
<li>Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li>
<li>Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li>
<li>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li>
<li>Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Follow company brand standards</li>
<li>Assist other departments, as necessary</li>
</ul>What are we looking for? 
Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous experience in a customer-focused industry</li>
<li>Completed high school certificate or equivalent</li>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
<li>Ability to work on your own and as part of a team</li>
<li>Competent level of IT proficiency</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous experience in cash handling</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Receptionist

Cornerstone Development

<div>
 
 
 
 Job Summary
 
 
 
 
 The Receptionist will serve as the first point of contact for our organization, providing exceptional customer service and support to clients, visitors, and staff. This role involves managing front desk operations, handling inquiries, and ensuring a welcoming environment.
 
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 - Greet and assist visitors and clients in a friendly and professional manner.
 
 
 
 
 - Answer phone calls and direct them to the appropriate personnel.
 
 
 
 
 - Manage scheduling and appointments for staff members.
 
 
 
 
 - Handle incoming and outgoing mail and packages.
 
 
 
 
 - Perform administrative tasks as needed, including data entry and filing.
 
 
 
 
 - Collaborate with various departments to facilitate smooth communication.
 
 
 
 
 
 
 
 
 
 
 Required Qualifications
 
 
 
 
 - 3-5 years of experience in a receptionist or administrative role.
 
 
 
 - High school diploma or equivalent; additional certification in office administration is a plus.
 
 
 
 
 
 
 Skills and Competencies
 
 
 
 
 - Excellent verbal and written communication skills.
 
 
 
 
 - Strong interpersonal skills with the ability to interact effectively with diverse individuals.
 
 
 
 
 - Proficient in Microsoft Office Suite and basic computer skills.
 
 
 
 
 - Strong organizational skills and attention to detail.
 
 
 
 
 - Ability to multitask and prioritize tasks effectively.
 
 
 
 
 
 
 
 
</div>

SSE PLC

<div>About SSE
SSE is a leading engineering consultancy renowned for its contributions to landmark high-rise developments, advanced infrastructure, and innovative building solutions. Committed to technical excellence and international standards, SSE&rsquo;s collaborative and diverse team culture places creativity, integrity, and professionalism at the heart of everything we do. We invite talented individuals to help us shape a dynamic, sustainable built environment.<h2 class="jobSectionHeader">
Receptionist &ndash; Front of House Operations &amp; Customer Service Excellence</h2>
We are seeking an engaging, proactive Receptionist to join our welcoming team at SSE. This role is an ideal fit for an individual with a passion for customer service, efficient office administration, and supporting a vibrant, inclusive workplace environment. If you are organized, possess strong interpersonal skills, and thrive in a professional consultancy setting, we encourage you to apply.<h3 class="jobSectionHeader">
Key Responsibilities &ndash; Reception, Office Administration, and Guest Management</h3><ul>
<li>Serve as the primary point of contact for all visitors, clients, and colleagues, providing a warm and highly professional front-of-house experience at all times.</li>
<li>Manage inbound calls, respond to general inquiries, and direct communication efficiently to the appropriate teams or individuals.</li>
<li>Oversee visitor registration, issue security badges, and maintain accurate visitor logs in accordance with company safety protocols.</li>
<li>Ensure meeting rooms and reception areas are orderly, well-equipped, and present a positive image of SSE at all times.</li>
<li>Coordinate meeting room bookings, facilitate hospitality requirements, and support the scheduling needs of both visitors and staff.</li>
<li>Process incoming and outgoing post and deliveries, document correspondence, and ensure timely distribution across the organization.</li>
<li>Assist with office supplies management, facilities support requests, and liaise with building management as necessary.</li>
<li>Contribute to a friendly, inclusive workplace by supporting staff events, internal communications, and team activities as required.</li>
</ul><h4 class="jobSectionHeader">What You Bring &ndash; Reception, Communication &amp; Administration Skills</h4><ul>
<li>Previous experience in a receptionist, front desk, or administration role with a strong customer service focus, ideally within a corporate or professional services environment.</li>
<li>Excellent verbal and written communication skills, with a courteous, approachable, and confident manner.</li>
<li>Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and familiarity with switchboard and booking systems is advantageous.</li>
<li>Outstanding organizational and time management skills, with the ability to multitask and prioritize effectively.</li>
<li>Demonstrated discretion, professionalism, and respect for confidentiality at all times.</li>
<li>Positive attitude, adaptability, and a strong sense of teamwork, contributing to a supportive office environment.</li>
<li>Commitment to health, safety, diversity, and continuous personal development.</li>
</ul><h5 class="jobSectionHeader">Why SSE &ndash; Receptionist Role Benefits &amp; Career Development</h5><ul>
<li>Work at the forefront of a renowned engineering consultancy, representing an organization celebrated for excellence and innovation.</li>
<li>Inclusive, supportive team culture that recognizes achievement and encourages professional growth.</li>
<li>Opportunities for skill-building, cross-functional exposure, and structured career progression for those aspiring to develop in office administration or other departments.</li>
<li>Engage in a diverse, vibrant workplace where your work is valued and your contribution helps define our company&rsquo;s exceptional standards of service.</li>
</ul><h6 class="jobSectionHeader">Join SSE &ndash; Be the Face of Our Professional Team</h6>
If you are ready to bring your reception and administration skills to a collaborative environment striving for the highest standards, we invite you to apply. SSE is committed to equality, diversity, and fostering a workplace where all individuals are respected, empowered, and given the opportunity to thrive.</div>

Egyptian Pearl's

<div>
 Egyptian Pearls is looking to hire a Receptionist to join our team in New Nozha.
 
 
 Job Responsibilities:
 
 
 Welcome and assist visitors and clients in a professional manner.
 
 Answer phone calls and direct them to the appropriate departments.
 
 Organize and schedule appointments and meetings.
 
 Handle incoming and outgoing mail and correspondence.
 
 Perform basic administrative and clerical tasks as needed.
 
 
 Requirements:
 
 
 Relevant educational background.
 
 Proficiency in computer use and Microsoft Office applications.
 
 Excellent communication and interpersonal skills.
 
 Presentable and courteous personality.
 
 Previous experience in a similar role is preferred.
 
 
 Job Details:
 
 Location: New Nozha
 
 Working Hours: 10:00 AM &ndash; 6:00 PM (Friday off)
 
 Employment Type: Full-time
 
 
 How to Apply:
 
 Send your CV to: careers@egyptianpearls.com Or contact us via phone/WhatsApp: 01009944596
</div>

ElSewedy Engineering Industries SEI

<div>
 We are seeking a professional and friendly
 
 Receptionist
 
 to join our team. The ideal candidate will be the first point of contact for our company, providing administrative support across the organization and ensuring a smooth front-desk experience for all visitors and staff.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Greet and welcome visitors in a professional and friendly manner.
 </li>
 <li>
 Answer and direct incoming phone calls.
 </li>
 <li>
 Manage front desk operations, including receiving and distributing mail and deliveries.
 </li>
 <li>
 Maintain a tidy and organized reception area.
 </li>
 <li>
 Schedule appointments and manage meeting room bookings.
 </li>
 <li>
 Assist with administrative tasks as needed (e.g., data entry, document preparation).
 </li>
 <li>
 Coordinate with internal departments to support daily operations.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 University degree in any relevant field.
 </li>
 <li>
 Presentable with a professional attitude.
 </li>
 <li>
 Very good in English (spoken and written).
 </li>
 <li>
 Very good command of Microsoft Office (Word, Excel, Outlook, etc.).
 </li>
 <li>
 Strong communication skills and the ability to interact effectively with people at all levels.
 </li>
 <li>
 Previous experience in a similar role is a plus.
 </li>
 <li>
 Strong organizational and multitasking abilities.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Attractive incentives and benefits.
 </li>
 <li>
 Transportation Provided.
 </li>
 <li>
 Medical ,social insurance and life insurance.
 </li>
 <li>
 A dynamic, growth-driven work environment.
 </li>
 </ul>
</div>

Flairstech

<div>Requirements and responsibilities<div> 
Key Responsibilities:
Greet and assist visitors professionally while managing incoming calls and correspondence.
Maintain a neat, organized, and welcoming reception and office environment.
Manage office supplies, stationery, and pantry inventory efficiently.
Coordinate with vendors and service providers for maintenance and deliveries.
Handle administrative tasks, including filing, mail distribution, and meeting arrangements.
any other tasks</div></div>

Grand Technology

Receptionist &amp; Admin Assistant Company: Grand Technology Location: Giza, Egypt Employment Type: Full-Time Job Overview Grand Technology, a subsidiary of the Mohammed Saif Thabet Group and a leading provider of next-generation digital solutions, is seeking a professional and highly organised Receptionist &amp; Admin Assistant to join our team in Giza, Egypt. As the first point of contact for our company, you will play a crucial role in shaping the first impression of our organisation. This position requires a proactive and resourceful individual who can manage front-of-house duties while providing comprehensive administrative support across the business. You will be an integral part of our result-driven organisation, contributing to the vibrant and innovative culture that thrives on teamwork and continuous improvement. Responsibilities &nbsp;<ul><li>Serve as the face of Grand Technology by welcoming clients, visitors, and partners in a professional and friendly manner.</li><li>Manage a multi-line switchboard, answering, screening, and forwarding incoming phone calls efficiently.</li><li>Handle all incoming and outgoing correspondence, including emails, couriers, and post.</li><li>Maintain a tidy, presentable, and well-organised reception and office area.</li><li>Schedule appointments, book meeting rooms, and coordinate catering for meetings and company events.</li><li>Perform general administrative and clerical duties, including photocopying, filing, data entry, and mailing.</li><li>Monitor and maintain office supply inventories, placing orders as needed.</li><li>Provide administrative support to various departments to ensure the smooth running of daily operations.</li><li>Assist with travel arrangements and accommodation booking for staff when required. &nbsp;</li></ul>Qualifications &nbsp;<ul><li>Proven experience as a Receptionist, Administrative Assistant, or in a similar front-office role.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).</li><li>Exceptional verbal and written communication skills in both English and Arabic.</li><li>Strong organisational and multitasking abilities with a keen eye for detail.</li><li>A professional attitude and polished appearance.</li><li>Excellent time-management skills and the ability to prioritise work effectively.</li><li>Resourceful, proactive, and able to work independently with minimal supervision.</li><li>A customer-focused approach and a commitment to delivering high-quality service.</li></ul> Benefits &nbsp;<ul><li>A competitive salary package.</li><li>The opportunity to work within a leading technology company recognised for its innovation.</li><li>A vibrant and supportive team environment that values collaboration and teamwork.</li><li>Opportunities for professional development and career growth.</li></ul>&nbsp;

Receptionist & Admin Assistant

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Receptionist & Admin Assistant